# best chatbot builder for software companies

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Hey G2 users!</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">We’re a growing software company looking to implement a chatbot solution to improve user engagement, automate support, and drive more qualified leads. There are a lot of platforms out there, and I’ve been researching options that offer flexibility, integrations, and solid performance.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Here are a few <strong>top chatbot builders that seem to be a strong fit for software companies</strong>:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/tidio/reviews"><strong>Tidio</strong></a><strong>:</strong> Great for combining live chat and automation. Best for SaaS teams needing quick setup for support and lead capture.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/omnisend/reviews"><strong>Omnisend</strong></a><strong>:</strong> Built for marketing automation. Useful for onboarding flows, triggered chats, and customer nurturing in product-led models.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/haptik/reviews"><strong>Haptik</strong></a><strong>:</strong> Strong NLP and AI capabilities. Ideal for companies building conversational journeys for complex customer queries.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/gupshup/reviews"><strong>Gupshup</strong></a><strong>:</strong> Flexible messaging APIs with pre-built bot templates. Best for dev teams building multichannel bots across WhatsApp, SMS, and more.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/amazon-lex/reviews"><strong>Amazon Lex</strong></a><strong>:</strong> AWS-native and developer-friendly. Ideal for tech teams wanting full control over voice and text bots in cloud-based apps.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">All of these are listed in G2’s <a class="a a--md" elv="true" href="https://www.g2.com/categories/bot-platforms">bot platform software</a> category. If you’ve used any of these, or found something better for your SaaS or product-led team. </p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Thanks in advance for the recs!</p>

##### Post Metadata
- Posted at: 10 months ago
- Author title: Industry Analyst
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;&lt;span style=&quot;color: rgb(17, 17, 17);&quot;&gt;I’d love to hear how they performed in real use, especially around integration and conversion impact.&lt;/span&gt;&lt;/p&gt;

##### Comment Metadata
- Posted at: 10 months ago
- Author title: Industry Analyst





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