Top 10 Teleperformance Alternatives & Competitors

(18)4.0 out of 5

Teleperformance is not the only option for Managed Live Chat Providers. Explore other competing options and alternatives. Other important factors to consider when researching alternatives to Teleperformance include customer service. The best overall Teleperformance alternative is Peak Support. Other similar apps like Teleperformance are Helpware, SureCall Experts, Melu Managed Live Chat, and Ngage Live Chat. Teleperformance alternatives can be found in Managed Live Chat Providers but may also be in Contact Center Outsourcing Service Providers or Virtual Receptionist Services Providers.

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Best Paid & Free Alternatives to Teleperformance

Peak Support
Helpware
SureCall Experts
Melu Managed Live Chat
Ngage Live Chat
AnswerConnect
Chat Metrics | Managed Live Chat
Smith.ai Live Chat

Top 10 Alternatives to Teleperformance Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Teleperformance stacks up to the competition, check reviews from current & previous users in industries like Consumer Services, Outsourcing/Offshoring, and Staffing and Recruiting, and find the best product for your business.

Product Description

Peak Support is a rapidly growing services provider dedicated to providing exceptional support to high-growth companies. We offer a wide array of services including customer support, sales operations, and business process outsourcing. Our global delivery model enables us to provide service from the Philippines, the U.S., Latin America, and more. We hire the best agents in the business and we are relentlessly dedicated to helping our clients succeed.

Reviewers say compared to Teleperformance, Peak Support is:

More professional

Easier to do business with

More responsive

Categories in common with Teleperformance:

By Helpware

Product Description

Reviewers say compared to Teleperformance, Helpware is:

More professional

Better at communication skills

Easier to do business with

Categories in common with Teleperformance:

Product Description

SureCall offers a wide range of BPO services designed to provide you with exceptional customer support experience. Outsourcing your Business Processes to SureCall allows you to focus on your core competencies. Let SureCall handle your technical support, customer service, and back-office functions anytime via any channel 24/7/365 days per year. SureCall will customize the best Business Process Optimization solutions to meet your needs. As a leading global outsourcing provider, SureCall makes outsourcing processes easy and seamless. We work hard to understand and exceed your goals and optimize your business performance.

Reviewers say compared to Teleperformance, SureCall Experts is:

More professional

Easier to do business with

Better at executing

Categories in common with Teleperformance:

Managed Live Chat

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Product Description

Reviewers say compared to Teleperformance, Ngage Live Chat is:

More professional

Better at executing

Better at quality of work

Categories in common with Teleperformance:

Product Description

Voted the #1 Answering Service in 2025 by Forbes, AnswerConnect is a human-powered solution that helps you grow your business by ensuring you never miss a chance to connect with your customers. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most. With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings. And for every customer, every month, we plant a tree. Because growing your business should grow the planet, too. At AnswerConnect, we provide a comprehensive suite of live, human-powered services designed to help you stay connected with your customers, anytime, anywhere: • 24/7 Real People Call Answering Our service ensures your business never misses a call, day or night. Friendly, professional agents are always available to represent your brand and deliver excellent customer experiences. • After Hours Answering Stay connected even outside of business hours. We keep your lines open so your clients receive the support they need around the clock. • Custom Scripting Every conversation follows scripts tailored to your business, ensuring consistent, on-brand communication that reflects your values. • Lead Capture & Qualification Our agents are trained to capture and qualify leads in real time, helping you focus on high-value opportunities and grow your pipeline. • Appointment Scheduling Take the hassle out of calendar management. We book and manage appointments directly in your preferred system. • Live Chat Support Boost satisfaction and conversions with real-time website chat support that engages visitors when it matters most. • CRM Integrations We integrate directly with your CRM, ensuring all call data, leads, and appointments are accurately logged and seamlessly tracked. • Bilingual Services Reach a broader audience with support in both English and Spanish, making every customer feel heard and understood. Connect with AnswerConnect sales: ☎️ 800-700-8888 🌐 http://www.answerconnect.com 📧 sales@answerconnect.com Connect with AnswerConnect Franchise: ☎️ 800-584-0234 🌐 http://www.answerconnect.com/franchise 📧 franchisesales@answerconnect.com

Reviewers say compared to Teleperformance, AnswerConnect is:

Better at communication skills

More professional

Easier to do business with

Categories in common with Teleperformance:

Managed Live Chat