Moneypenny
52 reviews
- 1 profiles
- 3 categories
Average star rating
4.4
Serving customers since
2000
Moneypenny Reviews
ML
Michael L.
Sales Manager SE at Sun Orchard JuiceryCritical After-Hours Coverage, but Emergency Call Handling Can Improve
We cannot man the phone during off hours, so it is critical that patients have this service to be able to contact us when they need us.
BW
Brian W.
Director of IT at The LCF GroupSeamless 24/7 Service with Live Operators
I like that Moneypenny provides us with 24/7 answering services, eliminating the need for individual voicemail boxes, and ensuring that messages from our clients are returned properly. It's great that we always get a live operator, which is important to our CEO. I also appreciate that they are always available with no wait times and quick turnaround from admin services when changes are needed. The live operator service is something I like, as it handles our calls live and can transfer them if necessary.
BA
Brent A.
Quick Text Summaries Make Missed Calls Easy to Catch Up On
A small summary update of the call in a text message so I can quickly review the calls that I have missed
About
What is Moneypenny?
Moneypenny is the leading customer conversations partner for businesses across the US and UK, combining exceptional people with proprietary AI technology to deliver trusted caller experiences at scale. With more than 25 years of experience and over 180 million conversations handled, Moneypenny understands where automation adds value and when only a real person can deliver the empathy, judgment, and trust that builds lasting customer relationships.
Details
Year Founded
2000
Website
www.moneypenny.com