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Moneypenny

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45 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2000

Profile Name

Star Rating

31
9
5
0
1

Moneypenny Reviews

Review Filters
Profile Name
Star Rating
31
9
5
0
1
Melissa S.
MS
Melissa S.
Chief Marketing Officer @ National Fatherhood Initiative® | I inspire and equip human service organizations to be father-inclusive.
08/06/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Empowered Our Small Team with Great Call Management

I like that Moneypenny helps save our staff time by answering and routing phone calls, preventing interruptions throughout the day. The ability to create a script for different call types is helpful, as it ensures calls are directed appropriately. I appreciate that Moneypenny offers a great fit of packages, minutes, and cost for us. Their approach is budget-friendly and fits our needs well.
Isaac D.
ID
Isaac D.
Attorney at Dorfman & Dorfman
08/06/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great English and Spanish-Speaking Reception Team

Their staff also speaks Spanish. This is very important for my company.
Kim S.
KS
Kim S.
07/24/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Awesome Warm Transfers, Perfect for Larger Service-based Companies, but Per-Minute Pricing Adds Up

They will route the caller to the right person within the company by giving a warm transfer.

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HQ Location:
Georgia, USA

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What is Moneypenny?

Moneypenny is the leading customer conversations partner for businesses across the US and UK, combining exceptional people with proprietary AI technology to deliver trusted caller experiences at scale. With more than 25 years of experience and over 180 million conversations handled, Moneypenny understands where automation adds value and when only a real person can deliver the empathy, judgment, and trust that builds lasting customer relationships.

Details

Year Founded
2000