Synergy Reviews & Product Details

Synergy offers powerful business and project management software designed to cater to architecture, engineering, and construction design companies, allowing them to efficiently handle every project, ensuring timeliness and profitability. At the core of Synergy's capabilities are three pillars: Project Management, Project Accounting, and Project Collaboration. These pillars work together to streamline operations, boost efficiency, and enhance profitability for businesses. Project Management: Synergy centralises all project information in one place, transforming chaos into order. It provides a clear overview of project progress at every stage, allowing teams to monitor time spent on-site, compare man-hours with availability, and track expenditures against estimates. This keeps everyone aligned and focused, ensuring smooth project execution. Project Accounting: Synergy equips businesses with a single, reliable source of accurate data that spans the entire organisation. This valuable resource enables companies to identify profitable sources, understand costs, and maintain budgetary control. Additionally, businesses can generate and manage invoices at any project stage, facilitate transactions in various currencies, enhance cash flow, and monitor the success of individual projects in real-time. Project Collaboration: With Synergy, project teams gain access to a secure online space that facilitates seamless communication among staff, contractors, suppliers, and other stakeholders. This digital platform makes it effortless to connect, share insights, and discuss critical project matters. No matter their location, individuals can collaborate efficiently without the need for excessive meetings or emails. Synergy empowers architecture, engineering, and construction design businesses to optimise their operations, boost productivity, and achieve greater profitability by effectively managing projects.

Product Website

Seller

Total Synergy

Discussions

Synergy Community

Languages Supported

English

Product Description

Synergy is business and project management software for architects, engineers and construction designers (AEC). It is pure cloud software that aims to give built environment design professionals more time for design.

Overview by

Total Synergy (More time for design)

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Synergy Media

Get organised and deliver every project on time and budget.

Stay on track and know the true value of all your projects.

Work better together and bring clarity to complexity.

Get a comprehensive snapshot of reality.

Synergy Demo - Synergy is pure cloud software

It works on any web-enabled device.

Official Downloads

(3)

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The art of managing AEC projects in unpredictable times

Why industry-specific software is vital for AEC practices

Project Management for Built Environment Businesses

G2 reviews are authentic and verified.

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VAIBHAV J.

IT Specialist

Small-Business (50 or fewer emp.)

11/21/2025

"Synergy Makes Project Management Effortless and User-Friendly"

4.5/5

What do you like best about Synergy?

The best thing about Synergy is its friendliness with the End User. I have been using this software to manage the budget, costing and lastly providing customer support. Synergy is handling delivering and management of the entire project. It tracks time and informs that is basically reducing half of my work. Review collected by and hosted on G2.com.

What do you dislike about Synergy?

I haven’t come across any negative thing about Synergy yet but what I am hearing from the management that it has a high cost as we’re using the Enterprise version which might affect the continuation with this tool after 1 year. But so far I am liking Synergy. Review collected by and hosted on G2.com.

Cameron J.

Managing Director

Small-Business (50 or fewer emp.)

12/4/2024

"We’ve been happy with Synergy and its ability to streamline our project management processes"

4/5

What do you like best about Synergy?

Ease of timesheet functionality, project invoicing, purchase order creation, cost tracking etc. all in the one place. We used it on a daily basis and have found it to be a stable platform with product updates regularly coming through Review collected by and hosted on G2.com.

What do you dislike about Synergy?

Resource allocation and scheduling. With many small projects on the go it will be very time consuming to keep up to date. In our workflows, this functionality wouldn't work for a large portion of our projects Review collected by and hosted on G2.com.

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

9/17/2024

"We have been working closely with Naomi and she has been amazing and so easy to speak to!"

5/5

What do you like best about Synergy?

There are so many aspects to Synergy - it's very easy to navigate. The customer support has been amazing Review collected by and hosted on G2.com.

What do you dislike about Synergy?

Synergy can speak to Xero but Xero can't speak to Synergy (this is probably more for Xero) Review collected by and hosted on G2.com.

Yiannis P.

Managing Principal

Small-Business (50 or fewer emp.)

5/30/2020

"Synergy transformed the management of our projects and helped us recover fees easier"

5/5

What do you like best about Synergy?

Synergy is very easy to use and it is already setup for engineering and architectural practices. Short learning curve and easy to implement in day to day company operations and project management. Review collected by and hosted on G2.com.

What do you dislike about Synergy?

Synergy works through a web-based platform accessible through IE, Chrome, etc. They could provide as well an app that could provide a number of the things that someone can do through the web-based platform (such as completion of timesheets, or send files though the project communications portal, etc). Hopefully Synergy will offer this in the near future. Review collected by and hosted on G2.com.

Recommendations to others considering Synergy:

Highly recommended for firms providing engineering and architectural consultancy services. Implement it in your day to day operations and you will get to know the insights of each project and how it performs. Review collected by and hosted on G2.com.

What problems is Synergy solving and how is that benefiting you?

Synergy is an excellent platform that can help managers to have a deep inside in the profitability and performance of each project. Knowing how each project performs, setting KPIs to the staff, and monitoring performance and metrics of each project is an invaluable tool to an engineering team manager. By using Synergy I was able to figure out our real costs, and understand where my team needs improvement to catch the KPIs. Also, I was able to understand what is the exact impact of costing a project too low.

Furthermore, I was able to track accurately projects billed on an hourly rate, and by printing the work hourly rate report I was able to convince the Clients that our invoice was correct.

It is very easy software to introduce to the daily operations of an engineering practice Review collected by and hosted on G2.com.

Ross T.

Managing Diector

Mid-Market (51-1000 emp.)

2/14/2019

"quickly became an indespensible tool"

5/5

What do you like best about Synergy?

Cloud based I can access any where. I'm able to advise clients of their project status. I'm able to see projects completed or quoted prior to entering a meeting with a client. If I need a reference of past projects completed I can obtain the information in mere minutes with complete detail. Ensuring invoicing matches completion stage/status/percentage complete of the task. Monitoring number of meetings. Gaining statistical information of time taken on projects. Review collected by and hosted on G2.com.

What do you dislike about Synergy?

Initial entry of clients & contacts that was painful but great once completed.

My project number don't reset to 1 (one) at January 1st. Year-Proj Number. Review collected by and hosted on G2.com.

Response from Katie Yates of Synergy

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Thanks for your review Ross. It's always good to hear from new Synergy users about their experience getting started. Delighted we can help give you real-time visibility into all your projects (from anywhere). Tip: You can import contacts into Synergy from popular Accounting add-ons once connected.

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

2/13/2019

"Happy to have made the switch to Total Synergy!"

4.5/5

What do you like best about Synergy?

Total Synergy is a lot more intuitive than other project software systems that we have used. It's as if it was actually designed for professionals that work in the construction / development industry! Review collected by and hosted on G2.com.

What do you dislike about Synergy?

I would like that we could use the forecasting tool that is offered for Enterprise level users. However, cannot justify the additional cost that we would have to make for all of our team members when only 2-3 people would use this function and other Enterprise level functions. Review collected by and hosted on G2.com.

Recommendations to others considering Synergy:

Ask lots of questions and use the online learning sessions. The support team at Synergy is great! Review collected by and hosted on G2.com.

What problems is Synergy solving and how is that benefiting you?

Accurate tracking of project profitability, throughout all stages of the project. Previously the costs incurred on a project were 'guestimated' and big unknown risk factors were calculated into fee proposals. Synergy has helped to show the real costs of a project. This information is very useful to develop future project proposals and also to identify where and why projects were running overtime. Review collected by and hosted on G2.com.

Verified User in Design

Small-Business (50 or fewer emp.)

2/13/2019

"Total Synergy is well worth the time"

4/5

What do you like best about Synergy?

The best thing about Total Synergy is the ability to take it everywhere. You are no longer shackled to your desk to look at projects. The other thing is dashboard - a summary of how everything is doing in a visual representation. Review collected by and hosted on G2.com.

What do you dislike about Synergy?

I dislike how you are unable to adjust timesheets for other users even with the sys admin role. Another thing I wasn't sold on is the budget feature - It would be nice to be able to budget based on the amount of hours required for a task not just a monetary value. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

2/13/2019

"Good core features but could do more"

3/5

What do you like best about Synergy?

Timesheets, Document register, ability to save emails to a project database Review collected by and hosted on G2.com.

What do you dislike about Synergy?

Reports. I find creating them and producing them very counter intuitive.

I also find that there are multiple feature that could be added to Synergy but when i ask if they can be integrated their isn't a drive to look to expand the potential of the software.

Pricing is also quite steep for medium sized practices. especially for the features that are offered as part of the enterprise solution. While most of these features would only be accessed by 5-10 users in an organisation, all users within the company have to be updated at the additional $15 per month per user. Review collected by and hosted on G2.com.

Recommendations to others considering Synergy:

Understand that it is a great software but it does have limitations and is quite expensive if you want to have all of the features it offers. Review collected by and hosted on G2.com.

What problems is Synergy solving and how is that benefiting you?

With the on boarding of Synergy we have been able to track the hours our staff are working on a project with more granularity. The issue with this is the ease of retrieving the data (see comment about generating reports).

What has also been helpful as it is now the location for distributing documentation to our clients and consultants. Review collected by and hosted on G2.com.

Logan M.

Ground Testing and QA Manager

Small-Business (50 or fewer emp.)

11/14/2018

"Easy to view the Big Picture and extreme details"

5/5

What do you like best about Synergy?

It's easy to use, not a clunky database system, more intuitive than most.

It's great for details project reviews and bigger picture summary of progress and budgeting Review collected by and hosted on G2.com.

What do you dislike about Synergy?

Its great overall, I would like a Gmail plugin, but it's coming so no complaints really. Review collected by and hosted on G2.com.

Recommendations to others considering Synergy:

If you want a package to track time and costs and display data real-time and show project costs and department budgets/costs/profits this is easy one-stop shop. Review collected by and hosted on G2.com.

What problems is Synergy solving and how is that benefiting you?

Better product analysis on budget overruns and understanding productivity verses utilisations. Review collected by and hosted on G2.com.