# Total Synergy Reviews **Vendor:** Total Synergy **Category:** [Project Management Software](https://www.g2.com/categories/project-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 27 ## About Total Synergy Founded in Australia in 1999, Total Synergy is an Australian-built project management platform created specifically for architecture and engineering (A&E) firms. What began as a simple idea to simplify project management for A&E firms, has grown into a globally trusted platform supporting A&E businesses across Australia, New Zealand, the UK and beyond. Total Synergy brings project delivery and business management into one connected system. Designed for the way architects and engineers actually work, our all-in-one platform includes: • Project management and job tracking • Resource planning and capacity management • Timesheets and time tracking • Stage-based and discipline-based invoicing • Budget tracking and cost management • Work in progress (WIP) visibility • Real-time reporting and dashboards • Revenue forecasting • Document management • Client and contact management (CRM) • Expense tracking • Accounting integrations (including Xero and MYOB) • Business intelligence and performance insights By connecting operational and financial data in real time, Total Synergy gives A&E leaders complete visibility across projects, people, and profitability. We help firms reduce manual processes, eliminate spreadsheets, improve cash flow, and make confident commercial decisions earlier. Trusted by hundreds of architecture and engineering practices worldwide, Total Synergy continues to evolve with one clear goal: to provide the clearest path to project profitability. Find out more: www.totalsynergy.com ## Total Synergy Pros & Cons **What users like:** - Users love the **ease of use** with Total Synergy, finding it simple to navigate and manage various tasks. (3 reviews) - Users praise the **amazing customer support** of Total Synergy, significantly enhancing their project management experience. (2 reviews) - Users value the **user-friendly project management** of Total Synergy, enhancing efficiency with comprehensive tools for budgeting and support. (2 reviews) - Users value the **effective project tracking** of Total Synergy, streamlining project management and significantly reducing workload. (2 reviews) - Users appreciate the **efficient task tracking** of Total Synergy, streamlining project management and reducing workload significantly. (2 reviews) - Time-saving (2 reviews) - Time Saving (2 reviews) - Time Tracking (2 reviews) - Tracking (2 reviews) - Tracking Ease (2 reviews) **What users dislike:** - Users note **high costs** for the Enterprise version of Total Synergy, potentially impacting future use of the tool. (1 reviews) - Users note the **high cost** of Total Synergy's Enterprise version, raising concerns about long-term viability. (1 reviews) - Users express concerns about the **high cost** of Total Synergy, which may impact future usage decisions. (1 reviews) - Users experience **integration issues** where Total Synergy can communicate with Xero, but not vice versa. (1 reviews) - Users note the **lack of integration** with Xero, limiting seamless communication between the two platforms. (1 reviews) - Users find the **lack of mutual integrations** between Synergy and Xero limits functionality and seamless communication. (1 reviews) - Users find that **poor integration** limits Synergy's communication with other systems like Xero, complicating workflows. (1 reviews) - Users note **syncing issues** between Synergy and Xero, limiting effective communication between the two platforms. (1 reviews) - Task Management (1 reviews) - Time Consuming (1 reviews) ## Total Synergy Reviews ### 1. Promising Interface, Data Reliability Issues Persist **Rating:** 3.0/5.0 stars **Reviewed by:** Sharon B. **Reviewed Date:** April 12, 2026 **What do you like best about Total Synergy?** I appreciate that the interface in Synergy is better, which was one of the reasons we switched from eTrack. Also, I find the AI bot blue useful. **What do you dislike about Total Synergy?** I find the reliability of data in Synergy questionable, which affects my confidence in using it. Custom reporting doesn't always give me what I need, leading to inconsistent results. It's frustrating to extract data from Synergy. We haven't been able to generate reliable management reports because it takes too much time to review them, despite having a consultant to help. The onboarding training wasn't sufficient; even after nine months, we still struggle to set up an efficient / best practice process. There's a need for better support for invoicing templates, project templates, and the reporting and dashboard features. Initial setup was tough due to the large amount of data and setup required across multiple databases - as well as learning a new platform and the overwhelm of new learnings. **What problems is Total Synergy solving and how is that benefiting you?** I find Synergy's customised reporting frustrating due to inconsistent results and lack of reliable data. Although its interface is better, I'm still struggling to provide reliable management reports and need support with invoicing and project templates. ### 2. Quick, Easy Revenue Forecasting with Incredible Help Desk Support **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer C. | Commercial Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Total Synergy?** The revenue forecasting it is quick and easy. I feel like the pricing is fair for what you are receiving. Additionally, their help desk people are incredible. While it's a bit painful to only be able to type issues and responses, they are very good at getting to the bottom of things, making sure you get the right information. **What do you dislike about Total Synergy?** Improvements to the parts of the app we use regularly are rare, and the last "search improvement" actually made it far worse. Now it doesn't prompt you with project, prompts the wrong ones, if you are lucky to see yours, clicking on it only works about 25% of the time. The really slow way is now the fastest way which is unfortunate. The "PO number on invoices" that was delivered, isn't useful because it doesn't save it for the next invoice. It still takes the same amount of time to have to go and look it up, defeating the purpose of the request. None of our requests have been actioned to my knowledge. There have been a few work arounds, but the improvement itself hasn't happened. Overall, it really works well for most things, but what you see is what you get. Additional items or requests likely won't be actioned. **What problems is Total Synergy solving and how is that benefiting you?** I think the revenue forecasting is spot on, thought it would be helpful to be able to sort by job number. Invoicing is working well, though there are some pretty significant time saving items that could be better, like saving all invoice settings for the next invoice. ### 3. Quicker, More Efficient Processes with Incredible Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Associate Landscape Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Total Synergy?** It has made so many of our processes quicker and more efficient. We can see a lot more information in one glance than having to trawls multiple reports and platforms like we did before. Support is incredible. **What do you dislike about Total Synergy?** There are a lot of things we cannot delete, only make inactive which I really dislike. And sometimes there are a lot of steps involved to do something. **What problems is Total Synergy solving and how is that benefiting you?** Clunky and inaccessible financial and resource reporting is made simple ### 4. Synergy Makes Project Management Effortless and User-Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** VAIBHAV J. | IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Total Synergy?** The best thing about Synergy is its friendliness with the End User. I have been using this software to manage the budget, costing and lastly providing customer support. Synergy is handling delivering and management of the entire project. It tracks time and informs that is basically reducing half of my work. **What do you dislike about Total Synergy?** I haven’t come across any negative thing about Synergy yet but what I am hearing from the management that it has a high cost as we’re using the Enterprise version which might affect the continuation with this tool after 1 year. But so far I am liking Synergy. **What problems is Total Synergy solving and how is that benefiting you?** We are into digital workplace services where we are managing multiple projects in our organisation. So i am using Synergy to manage the project assigned to me. ### 5. Fast, Simple Invoicing with Smooth SharePoint Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Total Synergy?** I like how fast and simple it makes invoicing and how it integrates with sharepoint **What do you dislike about Total Synergy?** Some intermittent bugs but time to fix is usually quite good and they are always introducing new features so it's to be expected **What problems is Total Synergy solving and how is that benefiting you?** Better work flow management and consistency ### 6. Exceptionally Easy to Use—A Perfect Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2025 **What do you like best about Total Synergy?** It is fairly simple and easy to use and navigate. **What do you dislike about Total Synergy?** There is nothing that I dislike about this software. **What problems is Total Synergy solving and how is that benefiting you?** It helps with work orders for guests and gives us the ability to see room history. ### 7. We’ve been happy with Synergy and its ability to streamline our project management processes **Rating:** 4.0/5.0 stars **Reviewed by:** Cameron J. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Total Synergy?** Ease of timesheet functionality, project invoicing, purchase order creation, cost tracking etc. all in the one place. We used it on a daily basis and have found it to be a stable platform with product updates regularly coming through **What do you dislike about Total Synergy?** Resource allocation and scheduling. With many small projects on the go it will be very time consuming to keep up to date. In our workflows, this functionality wouldn't work for a large portion of our projects **What problems is Total Synergy solving and how is that benefiting you?** Project management in the one platform ### 8. We have been working closely with Naomi and she has been amazing and so easy to speak to! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Total Synergy?** There are so many aspects to Synergy - it's very easy to navigate. The customer support has been amazing **What do you dislike about Total Synergy?** Synergy can speak to Xero but Xero can't speak to Synergy (this is probably more for Xero) **What problems is Total Synergy solving and how is that benefiting you?** Forecasting and staff utilisiation ### 9. Synergy transformed the management of our projects and helped us recover fees easier **Rating:** 5.0/5.0 stars **Reviewed by:** Yiannis P. | Managing Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2020 **What do you like best about Total Synergy?** Synergy is very easy to use and it is already setup for engineering and architectural practices. Short learning curve and easy to implement in day to day company operations and project management. **What do you dislike about Total Synergy?** Synergy works through a web-based platform accessible through IE, Chrome, etc. They could provide as well an app that could provide a number of the things that someone can do through the web-based platform (such as completion of timesheets, or send files though the project communications portal, etc). Hopefully Synergy will offer this in the near future. **Recommendations to others considering Total Synergy:** Highly recommended for firms providing engineering and architectural consultancy services. Implement it in your day to day operations and you will get to know the insights of each project and how it performs. **What problems is Total Synergy solving and how is that benefiting you?** Synergy is an excellent platform that can help managers to have a deep inside in the profitability and performance of each project. Knowing how each project performs, setting KPIs to the staff, and monitoring performance and metrics of each project is an invaluable tool to an engineering team manager. By using Synergy I was able to figure out our real costs, and understand where my team needs improvement to catch the KPIs. Also, I was able to understand what is the exact impact of costing a project too low. Furthermore, I was able to track accurately projects billed on an hourly rate, and by printing the work hourly rate report I was able to convince the Clients that our invoice was correct. It is very easy software to introduce to the daily operations of an engineering practice ### 10. quickly became an indespensible tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ross T. | Managing Diector, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about Total Synergy?** Cloud based I can access any where. I'm able to advise clients of their project status. I'm able to see projects completed or quoted prior to entering a meeting with a client. If I need a reference of past projects completed I can obtain the information in mere minutes with complete detail. Ensuring invoicing matches completion stage/status/percentage complete of the task. Monitoring number of meetings. Gaining statistical information of time taken on projects. **What do you dislike about Total Synergy?** Initial entry of clients & contacts that was painful but great once completed. My project number don't reset to 1 (one) at January 1st. Year-Proj Number. **Recommendations to others considering Total Synergy:** Trial it **What problems is Total Synergy solving and how is that benefiting you?** Picking up on changes to a project that represent a variation. Extended or extra meetings. **Official Response from Katie Yates:** > Thanks for your review Ross. It's always good to hear from new Synergy users about their experience getting started. Delighted we can help give you real-time visibility into all your projects (from anywhere). Tip: You can import contacts into Synergy from popular Accounting add-ons once connected. ### 11. Happy to have made the switch to Total Synergy! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2019 **What do you like best about Total Synergy?** Total Synergy is a lot more intuitive than other project software systems that we have used. It's as if it was actually designed for professionals that work in the construction / development industry! **What do you dislike about Total Synergy?** I would like that we could use the forecasting tool that is offered for Enterprise level users. However, cannot justify the additional cost that we would have to make for all of our team members when only 2-3 people would use this function and other Enterprise level functions. **Recommendations to others considering Total Synergy:** Ask lots of questions and use the online learning sessions. The support team at Synergy is great! **What problems is Total Synergy solving and how is that benefiting you?** Accurate tracking of project profitability, throughout all stages of the project. Previously the costs incurred on a project were 'guestimated' and big unknown risk factors were calculated into fee proposals. Synergy has helped to show the real costs of a project. This information is very useful to develop future project proposals and also to identify where and why projects were running overtime. ### 12. Total Synergy is well worth the time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2019 **What do you like best about Total Synergy?** The best thing about Total Synergy is the ability to take it everywhere. You are no longer shackled to your desk to look at projects. The other thing is dashboard - a summary of how everything is doing in a visual representation. **What do you dislike about Total Synergy?** I dislike how you are unable to adjust timesheets for other users even with the sys admin role. Another thing I wasn't sold on is the budget feature - It would be nice to be able to budget based on the amount of hours required for a task not just a monetary value. **What problems is Total Synergy solving and how is that benefiting you?** there are some many benefits available to the business with integrated apps such as Aconex, Outlook and Xero. These will really help eliminate doubling up on tasks and time. We are still in the process of having everything moved across so I am sure there are plenty more benefits. ### 13. Good core features but could do more **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2019 **What do you like best about Total Synergy?** Timesheets, Document register, ability to save emails to a project database **What do you dislike about Total Synergy?** Reports. I find creating them and producing them very counter intuitive. I also find that there are multiple feature that could be added to Synergy but when i ask if they can be integrated their isn't a drive to look to expand the potential of the software. Pricing is also quite steep for medium sized practices. especially for the features that are offered as part of the enterprise solution. While most of these features would only be accessed by 5-10 users in an organisation, all users within the company have to be updated at the additional $15 per month per user. **Recommendations to others considering Total Synergy:** Understand that it is a great software but it does have limitations and is quite expensive if you want to have all of the features it offers. **What problems is Total Synergy solving and how is that benefiting you?** With the on boarding of Synergy we have been able to track the hours our staff are working on a project with more granularity. The issue with this is the ease of retrieving the data (see comment about generating reports). What has also been helpful as it is now the location for distributing documentation to our clients and consultants. ### 14. Easy to view the Big Picture and extreme details **Rating:** 5.0/5.0 stars **Reviewed by:** Logan M. | Ground Testing and QA Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about Total Synergy?** It's easy to use, not a clunky database system, more intuitive than most. It's great for details project reviews and bigger picture summary of progress and budgeting **What do you dislike about Total Synergy?** Its great overall, I would like a Gmail plugin, but it's coming so no complaints really. **Recommendations to others considering Total Synergy:** If you want a package to track time and costs and display data real-time and show project costs and department budgets/costs/profits this is easy one-stop shop. **What problems is Total Synergy solving and how is that benefiting you?** Better product analysis on budget overruns and understanding productivity verses utilisations. ### 15. Just works **Rating:** 5.0/5.0 stars **Reviewed by:** Callum D. | Principal Fire Engineer, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Total Synergy?** Simplicity and effectiveness, does what it needs to without hassle or costing my excessive time **What do you dislike about Total Synergy?** Yet to find anything that wastes time or causes me complication **Recommendations to others considering Total Synergy:** None **What problems is Total Synergy solving and how is that benefiting you?** Time costs and invoicing **Official Response from Katie Yates:** > Thanks for feedback Callum - love that it "just works" for your engineering firm. ### 16. Decent tool, there are some likes and dislikes **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Total Synergy?** Expensing and tracking time is made alot easier **What do you dislike about Total Synergy?** Invoicing is proving more difficult than our previous CRM tool **What problems is Total Synergy solving and how is that benefiting you?** Good for tracking projects, but not as good for financials for these projects ### 17. Wonderful product and even better customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2018 **What do you like best about Total Synergy?** Synergy is a one-stop shop. It's a central go-to hub that I have open on my desktop all day. I can access client details, view my projects, invoice clients, track my time and so much more. But Synergy's best attribute has to be their people and commitment to their customers. Their assistance during set -up and thereafter has been second to none. They are always prompt in responding to queries and even follow up to see how things worked out. 5 stars! **What do you dislike about Total Synergy?** I had some trouble setting up invoice templates in the beginning. It was probably my lack of understanding of how this needed to be done. But the Synergy support team are always on hand to take you through the issues step by step....or even screenshot by screenshot! **Recommendations to others considering Total Synergy:** You won't look back. **What problems is Total Synergy solving and how is that benefiting you?** Synergy has allowed me to accurately track my project financials and ultimately saves me a bunch of time every month on the task of invoicing and disbursing costs to jobs. ### 18. Great Product **Rating:** 4.0/5.0 stars **Reviewed by:** Renee C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2018 **What do you like best about Total Synergy?** The best feature for us is having everything accessible in one place - with the ability to work remotely and still keep in touch with our team/clients. **What do you dislike about Total Synergy?** Before launch I think there should have been a bit more of a walk through/set up - I understand the time and resource aspects would have been significant, but it would have allowed us to really hit the ground running with the program. **Recommendations to others considering Total Synergy:** Excellent Support! The ability to talk to someone in real time and get a simple and effect breakdown of how to fix the problem. The support is second to none! The software is growing quickly with the needs of the industry which is an added bonus. **What problems is Total Synergy solving and how is that benefiting you?** We are establishing the ability to have a much quicker turn around with clients/contractors and collaborators all the while being able to track and project the trajectory of the projects coming up. I **Official Response from Katie Yates:** > Thanks for the feedback Renee - it really helps us to continually improve our software and services. I know onboarding is one area being reviewed right now. Great that Synergy is helping you service your customers and contractors, faster! ### 19. A great product and absolutely fantastic customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Mike D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2018 **What do you like best about Total Synergy?** Flexibility of the product to adapt to suit our established working patterns. The technical support during the trial period and then again after subscription has been absolutely first class. Help has been provided on demand (very quickly) to not just answer software related questions but also to assist us in transferring our established practices such as invoicing, project numbering, project reviewing etc on to the Synergy platform. What we now have is a go anywhere, totally accessible practice management tool that has, after only three week's of full roll out, already greatly improved staff productivity. **What do you dislike about Total Synergy?** Initial set-up could have been slightly better explained during the trial period. There are some vital QA protocols in the platform that mean it's not easy to alter settings once they are set up and used i.e. staff rates etc however there is always a simple work around and the Synergy team have been very helpful in explaining them. **Recommendations to others considering Total Synergy:** Take advantage of the Synergy support remote tutorials which are one on with the Synergy team, over the phone/speaker and use shared screens. Do this even before you input any data is my advice so that you know you're setting off from the correct starting point. This could have helped us with a little back tracking. We've been hammering the online support and always get a reply within the hour (UK for working ours or from Australia for UK out of hours) which has been great. The Synergy team could not have been more helpful. **What problems is Total Synergy solving and how is that benefiting you?** Increased productivity and more transparent practice management. We have been able to cut out several complicated Excel spreadsheets and can manage more workflow through the Synergy application. This centralizes our core data in one easy to access database for all staff, of course with access restrictions set as necessary. The email add-in for Outlook is great and files emails to the project location meaning they are easily accessed by all internal staff. **Official Response from Katie Yates:** > Thanks for the review Mike - appreciate your time and insights. Great to hear Team Total Synergy are looking after you across time zones and that Synergy is already boosting your architectural firm's productivity - music to our ears. ### 20. One year in and moving forward **Rating:** 5.0/5.0 stars **Reviewed by:** Brett L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2018 **What do you like best about Total Synergy?** Synergy's ease of use and the fact that it is tailored extremely well to suit consulting businesses in the construction industry. A simple invoicing process and ease at which invoices can be issued to clients and linked into our accounting software. The quick and effective support form the Synergy support team. The ability to tailor many facets of Synergy to suit our business. **What do you dislike about Total Synergy?** Nothing really however it would be beneficial to have some face to face further training in our Perth office if possible especially with respect to setting up templates an email management. I suppose with the continual updates and running a small business it is hard to keep up with all the latest information. **What problems is Total Synergy solving and how is that benefiting you?** Benefits include: time efficiencies project performance management client management effective information sharing throughout the business. **Official Response from Katie Yates:** > Wow! Thanks for the review Brett - especially as we know how busy you are as a small business owner juggling many roles. We really appreciate the time you've taken to share your Synergy experience with other AEC professionals . Your feedback not only helps us spread the work but focuses our efforts where they are needed the most, so thanks again. ### 21. I've been a believer from Synergy's earliest days **Rating:** 5.0/5.0 stars **Reviewed by:** Harry P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2018 **What do you like best about Total Synergy?** Synergy keeps track of all the boring bits of my businesses; it makes me to feel on top of my various records and management needs - allowing me to work both on, and in, my business. **What do you dislike about Total Synergy?** Sometimes updates can be slow in arriving - typically improvements are over-enthusiastically forecast before they were quite ready. **Recommendations to others considering Total Synergy:** Just do it! A little early pain in learning the system is well worth it, but now that it's in the cloud, it is much more intuitive **What problems is Total Synergy solving and how is that benefiting you?** Synergy rationalises the annoying bureaucratic sides of my businesses and allows me to interrogate all types of data in some cool reports, which in turns gives me more control and the ability to make better management and business decisions. **Official Response from Katie Yates:** > Harry - thanks for the great review and for being such a loyal customer. We always learn from your experience and honesty. Now we're in the cloud, we hope you notice an improvement in delivery speed. Keep us posted. ### 22. Everyday user of Total Synergy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2018 **What do you like best about Total Synergy?** Total Synergy cloud version is user friendly and intuitive, the Knowledge/Help files are informative and can usually resolve any issue I have, and if not, the team support is prompt and helpful. I love the timesheet and timer features for accurate recording of project hours. **What do you dislike about Total Synergy?** Total Synergy has a lot of capability and functionality so there is a lot to learn in order to use the program effectively. However once you do, it can streamline a lot of processes including project management, invoicing, and timesheeting. **What problems is Total Synergy solving and how is that benefiting you?** With Total Synergy, we are able to manage all phases of projects, invoicing and timesheet records. Total Synergy offers a thorough overview of projects information set out in helpful info-grpahics. ### 23. Excellent engineering management software to keep track of business with easy to use software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2018 **What do you like best about Total Synergy?** Time sheets, project performance reports, able to customise reports, customer support, monthly product cost. **What do you dislike about Total Synergy?** More ability to allow change user security access levels in Business level subscription. **What problems is Total Synergy solving and how is that benefiting you?** Finding work that has not been billed for and has been forgotten. Being able to accurately track times and expenses for projects ### 24. Synergy for Architectural Practices **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2018 **What do you like best about Total Synergy?** All project info in one place - Client /contact etc Project info /[proposals/invoices/time sheets Project performance reporting The Synergy Support Team are excellent **What do you dislike about Total Synergy?** The start up could be more streamlined. We needed quite a lot of help from the Support Team. Initially felt that that the it was aimed more towards the construction industry than an architectural practice. **Recommendations to others considering Total Synergy:** A very good system for project admin and management **What problems is Total Synergy solving and how is that benefiting you?** The need for spreadsheets eliminated. Simplifies project management. ### 25. Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha V. | Artisian, Supermarkets, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2018 **What do you like best about Total Synergy?** It is easy to use and hasn't given me a hard time. **What do you dislike about Total Synergy?** That sometimes it crashes when it wants to. **What problems is Total Synergy solving and how is that benefiting you?** It's helping us reach people that want to see products ### 26. Reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Courtney S. | Design Engineer, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2018 **What do you like best about Total Synergy?** Ease of use and connectable to all scopes involved in project **What do you dislike about Total Synergy?** Faster platform is needed to keep people interested and not intimidated **Recommendations to others considering Total Synergy:** Good **What problems is Total Synergy solving and how is that benefiting you?** Outreach improved ### 27. Small Consulting Engineer Project Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2018 **What do you like best about Total Synergy?** Condenses project management from various packages and applications to one location. **What do you dislike about Total Synergy?** Sometimes slowed by internet speed, can take time to refresh or acknowledge a change **Recommendations to others considering Total Synergy:** Its a good package for small companies. **What problems is Total Synergy solving and how is that benefiting you?** Project management, timesheet and expense records without doubling up on project creating in different packages. Invoicing linked to accounting package for less duplication. ## Total Synergy Discussions - [Is Synergy a new product?](https://www.g2.com/discussions/software-2ad6acab-96e1-491e-80be-330dde742fa2) - 1 comment, 1 upvote - [What do you mean by 'pure cloud' software?](https://www.g2.com/discussions/software-3f057a5a-90dc-46c5-9363-2bc89fc40e90) - 1 comment, 1 upvote - [Is Synergy only available in Australia?](https://www.g2.com/discussions/company-7ef6cd24-2287-4d67-9e65-8f80c0099103) - 1 comment, 1 upvote - [View Total Synergy pricing details and edition comparison](https://www.g2.com/products/synergy-aec/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+10%3A47%3A19+-0500&secure%5Bsession_id%5D=2dbed69d-0d84-4509-b933-b6e573bc27f2&secure%5Btoken%5D=a17a8cf9b523b4d5897856719b5afeeb504bb8f10ca3596af8e4abb2139d2dac&format=llm_user) ## Total Synergy Integrations - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Total Synergy Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks **Cost Tracking** - Identification - Allocation - Standard Costs **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Planning** - Resource Definiton - Capacity - Scheduling **Accounting** - Project Accounting **Task Creation** - Creation & Assignment - Due Dates - Drag & Drop - Mass Updates **Customer Management** - Customer Profiles - Sales - Client Portal **Automation** - Workflows - Customization - Data repository **Communication** - Chat - Discussions - External - Feedback - Announcements **Bill Generation** - Templates - Digital Billing - Recurring Billing **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Project-Based ERP** - Autonomous Task Execution - Decision Making **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Optimization** - Performance - Forecasting - Corrections **Project Management** - Project Maps - Baselining / KPIs - Project Budgeting - Workflow - Cost Tracking - Risk Analysis - Resource Management **Task Management** - Task Prioritization - To-Do Lists - Dependencies - Recurring Tasks **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management **Administration** - Permissions - Remote Work **Content & Documents** - File Sharing - Notes - Search - Versioning **Bill Processing** - Consolidation - Batch Invoicing - Management **Resource Management** - Resource Definiton - Capacity - Scheduling **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Sales & Marketing** - Customer Master - Order History - Proposals **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking **Project management** - Task Prioritization - Dependencies - Planning - Views - Scheduling - Dashboards **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **Integration** - Accounting - Payments - ERP **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Integration** - Accounting - Payments - ERP - Account Sync **HR** - Payroll - Workforce Management - Time & Attendance **Workload** - Resource Allocation - Workspace - Configuration - Insights **Project Management** - Task Management - Planning - Visibility - Integration **Agentic AI - Billing** - Autonomous Task Execution **Procurement** - Purchase Orders **Analytics** - Forecasting - Reporting - KPIs **Communication & Collaboration** - Communication Channels - Document Management - Collaboration **Remote Collaboration** - Alignment - Accountability - Connectivity - Offline Mode **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Content Management** - Document Management - Collaboration - Taxonomy - Contract Creation - Subcontracts - Costs **Administration** - Standard Integrations - Access Management **Cost Management** - Project Budgeting - Time & Expense - Profitability **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics** - Earned Value - Project Optimization - ROI and Forecasting **Platform** - APIs - Performance and Reliability - Mobile **Integration** - Front Office - Back Office - External data **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting - Smart task suggestions - Automated workflows **Agentic AI - Work Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance ## Top Total Synergy Alternatives - [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) - 4.3/5.0 (437 reviews) - [Accelo](https://www.g2.com/products/accelo/reviews) - 4.4/5.0 (538 reviews) - [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) - 4.0/5.0 (1,577 reviews)