SolarWinds DameWare Remote Support

SolarWinds DameWare Remote Support Alternatives & Competitors

Looking for alternatives to SolarWinds DameWare Remote Support? Tons of people want Remote Support software. What's difficult is finding out whether or not the software you choose is right for you.

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Top 20 Alternatives & Competitors to SolarWinds DameWare Remote Support

    #1
    #1
  1. TeamViewer

    (1,241)4.5 out of 5
    Optimized for quick response
    Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.

    Reviewers say compared to SolarWinds DameWare Remote Support, TeamViewer is:

    Easier to do business with
    Better at support
    Better at meeting requirements
  2. Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.

    Reviewers say compared to SolarWinds DameWare Remote Support, TeamViewer is:

    Easier to do business with
    Better at support
    Better at meeting requirements

    TeamViewer review by Jurgin A.
    "doesn't require a lot of internet speed.: What I like most about teamviewer is its high quality service. The access to the platform is really easy and safe and the platform has an excellent interface and for three reasons, the first is the ease of use and is that you do not need to be an expert in computers to know how to use this program because you can use it intuitively, second is the issue of speed and is that if this program transfers files at a really fast speed, and finally there is the issue of security, I have many years using the service and have never had any problem with security when transferring files. In my opinion teamviewer is the best service of its category. I like that through the system I can make different repairs, modifications, updates and everything to my liking, thanks to the remote connection system. At the same time I like that it is compatible with almost any operating system that the computer has. Another of the best qualities of this service is that it is not only available for computers, but you can also hire the service for mobile devices, which is completely great. The visual appearance of the application is excellent."
    #2
    #2
  3. ConnectWise Control

    (385)4.7 out of 5
    ConnectWise Control's universal remote access software provides an all-inclusive solution for remote support, remote access, and remote meetings.

    Reviewers say compared to SolarWinds DameWare Remote Support, ConnectWise Control is:

    Easier to do business with
    Better at support
    Better at meeting requirements
  4. ConnectWise Control's universal remote access software provides an all-inclusive solution for remote support, remote access, and remote meetings.

    Reviewers say compared to SolarWinds DameWare Remote Support, ConnectWise Control is:

    Easier to do business with
    Better at support
    Better at meeting requirements

    ConnectWise Control review by Elijah H.
    "Provide technical assistance to your customers with ConnectWise Control: ConnectWise Control is to my taste the best software for remote assistance of the present, this because it not only serves to take remote control of a team, but also allows you to share files, interact with your client or user through a room chat, which by the way is very useful because through this the client can write to you for any query without the need for a remote connection and the one I like the most is that it allows you to launch CMD commands from your console to apply them to the equipment that we want, this is very practical because it helps us to solve small flaws without having to establish connection with the client"
    #3
    #3
  5. VNC Connect

    (270)4.7 out of 5
    Optimized for quick response
    VNC Connect enables you to remotely access and control your devices wherever you are in the world, whenever you need to. VNC has a widespread user base from individuals to the world's largest multi-national companies utilizing the technology for a range of applications.

    Reviewers say compared to SolarWinds DameWare Remote Support, VNC Connect is:

    Better at support
    Easier to do business with
    More usable
  6. VNC Connect enables you to remotely access and control your devices wherever you are in the world, whenever you need to. VNC has a widespread user base from individuals to the world's largest multi-national companies utilizing the technology for a range of applications.

    Reviewers say compared to SolarWinds DameWare Remote Support, VNC Connect is:

    Better at support
    Easier to do business with
    More usable

    VNC Connect review by Adam T.
    "Very impressive, stable product at good price.: I appreciate the simplicity and aesthetic of the interface, and the stability of sessions. I run VNC to remotely connect to my work computer so I don't have to lug it around all the time in the event of a time-sensitive issue. VNC offers this functionality at a price I can afford myself and with great terms."
    #4
    #4
  7. RescueAssist

    (223)4.3 out of 5
    GoToAssist is now RescueAssist. RescueAssist offers market-leading remote support and ITIL-based service desk management to enhance IT operations and reduce cost. Key new features include lightning-fast connection time, right fit support including chat, remote view, and file transfer, in-channel support (integrations with apps like Slack), and mobile device support + camera share.

    Reviewers say compared to SolarWinds DameWare Remote Support, RescueAssist is:

    Better at support
    More expensive
    Better at meeting requirements
  8. GoToAssist is now RescueAssist. RescueAssist offers market-leading remote support and ITIL-based service desk management to enhance IT operations and reduce cost. Key new features include lightning-fast connection time, right fit support including chat, remote view, and file transfer, in-channel support (integrations with apps like Slack), and mobile device support + camera share.

    Reviewers say compared to SolarWinds DameWare Remote Support, RescueAssist is:

    Better at support
    More expensive
    Better at meeting requirements

    RescueAssist review by Matthew G.
    "GoToAssist: This is a remote support service which allows for admin settings to be used. In many cases you will not be able to run installations on computers for customers, however, using this service there is no problem using admin settings with the customers approval. "
    #5
    #5
  9. Zoho Assist

    (238)4.6 out of 5
    Remote support with Zoho Assist is simple, fast and affordable. It requires no prior installation of any software and can be run entirely on browser. It is tailored for small and medium business IT support, outsourced IT firms, independent IT technicians and remote PC repair service personnel like you.

    Reviewers say compared to SolarWinds DameWare Remote Support, Zoho Assist is:

    Easier to do business with
    Better at support
    Easier to set up
  10. Remote support with Zoho Assist is simple, fast and affordable. It requires no prior installation of any software and can be run entirely on browser. It is tailored for small and medium business IT support, outsourced IT firms, independent IT technicians and remote PC repair service personnel like you.

    Reviewers say compared to SolarWinds DameWare Remote Support, Zoho Assist is:

    Easier to do business with
    Better at support
    Easier to set up

    Zoho Assist review by Chris T.
    "Affordable and Quality Remote Access Software: It works very well and makes it incredibly to use unattended access. Clients also seem to easily install the client software. Had previously used TeamViewer for 'private' use (of course). Needed to be able to use with clients but the TeamViewer cost was just not feasible. Only found Zoho Assist by accident but really impressed with the product and ease of use. Cost also very affordable for a small business with an occasional need."
    #6
    #6
  11. BeyondTrust Remote Support

    (194)4.7 out of 5
    The #1 solution for leading enterprises to securely access and support any device or system, anywhere in the world.

    Reviewers say compared to SolarWinds DameWare Remote Support, BeyondTrust Remote Support is:

    Better at support
    Easier to do business with
    More expensive
  12. The #1 solution for leading enterprises to securely access and support any device or system, anywhere in the world.

    Reviewers say compared to SolarWinds DameWare Remote Support, BeyondTrust Remote Support is:

    Better at support
    Easier to do business with
    More expensive

    BeyondTrust Remote Support review by Kyle O.
    "Top notch remote system: The best thing about Bomgar is to have the ability to share screens with the user while they are logged in. It creates a secure connection that allows you to chat with the user while troubleshooting issues. This makes things more efficient than having to go to the user's office for account/software related issues Another great thing about this product is when you are troubleshooting software issues. There are many times when I needed to re-install or make changes to a configuration item in a packaged software that wasn't working correctly, and I had to have the user restart the device. Once the device restarts and the user logs back into their account, the session is restored. This is an absolutely amazing feature that makes it unique from other remoting clients."
    #7
    #7
  13. FixMe.IT

    (165)4.7 out of 5
    FixMe.IT is a remote desktop application designed for fast and easy on-demand and unattended remote support.

    Reviewers say compared to SolarWinds DameWare Remote Support, FixMe.IT is:

    Better at support
    Easier to do business with
    Easier to set up
  14. FixMe.IT is a remote desktop application designed for fast and easy on-demand and unattended remote support.

    Reviewers say compared to SolarWinds DameWare Remote Support, FixMe.IT is:

    Better at support
    Easier to do business with
    Easier to set up

    FixMe.IT review by John B.
    "A really good value for remote desktop support: I like the ease of use, and the unattended clients features. It is really easy for my customers to get into, just a few clicks on their end and I can start assisting with their problem. If I need to work on a computer after hours for some reason, I can set up the unattended client feature and can get in when I need to."
    #8
    #8
  15. Goverlan Reach

    (154)4.4 out of 5
    Optimized for quick response
    Complex IT Systems Management Made Easy. Get broad-scope, enterprise-level administration of your users & machines along with industry standard encryption & security. Empower your IT staff with instant access to real-time information and tools to address issues quickly, efficiently and dynamically.

    Reviewers say compared to SolarWinds DameWare Remote Support, Goverlan Reach is:

    Better at support
    Easier to do business with
    Better at meeting requirements
  16. Complex IT Systems Management Made Easy. Get broad-scope, enterprise-level administration of your users & machines along with industry standard encryption & security. Empower your IT staff with instant access to real-time information and tools to address issues quickly, efficiently and dynamically.

    Reviewers say compared to SolarWinds DameWare Remote Support, Goverlan Reach is:

    Better at support
    Easier to do business with
    Better at meeting requirements

    Goverlan Reach review by Chandan S.
    "Polished Scalable Software: Goverlan's graphical user interface is very well designed which makes using the software extremely easy. Goverlan also syncs up with Active directory, so all changes made on Goverlan are simultaneously synced on to Active directory. This syncing of software makes managing from a an administrative's perspective extremely easy. "
    #9
    #9
  17. Kaseya VSA

    (109)4.0 out of 5
    Optimized for quick response
    Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.

    Reviewers say compared to SolarWinds DameWare Remote Support, Kaseya VSA is:

    More expensive
  18. Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.

    Reviewers say compared to SolarWinds DameWare Remote Support, Kaseya VSA is:

    More expensive

    Kaseya VSA review by Simone V.
    "Great tool but need some development: The best feature in Kaseya is that is completely customizable at your and customer needs. The agent is very light and no need for a lot of customization for running live"
    #10
    #10
  19. SolarWinds Take Control (formerly known as SolarWinds MSP Anywhere)

    (69)4.5 out of 5
    Optimized for quick response
    SolarWinds Take Control (formerly known as SolarWinds MSP Anywhere) is web-based remote control software for IT service businesses who need to solve client problems, fast.

    Reviewers say compared to SolarWinds DameWare Remote Support, SolarWinds Take Control (formerly known as SolarWinds MSP Anywhere) is:

    Better at support
    Better at meeting requirements
    More usable
  20. SolarWinds Take Control (formerly known as SolarWinds MSP Anywhere) is web-based remote control software for IT service businesses who need to solve client problems, fast.

    Reviewers say compared to SolarWinds DameWare Remote Support, SolarWinds Take Control (formerly known as SolarWinds MSP Anywhere) is:

    Better at support
    Better at meeting requirements
    More usable

    SolarWinds Take Control (formerly known as SolarWinds MSP Anywhere) review by Henrique B.
    "O melhor aplicativo de suporte remoto que já usei: O que eu acho mais útil no SolarWinds Take Control é a possibilidade de salvar o acesso remoto e todos os computadores de nossos clientes e a variedade de possibilidades que a ferramenta possui, como transferência de arquivos, inserir comandos no prompt diretamente pelo console, monitoramento de processos, hardware e serviços."
    #11
    #11
  21. LogMeIn Rescue

    (64)4.6 out of 5
    By the time you receive a request for tech support, that employee or customer has already begun watching the clock. Solve their issue and return their sanity quickly with the most innovative remote support solution in the industry.

    Reviewers say compared to SolarWinds DameWare Remote Support, LogMeIn Rescue is:

    More expensive
    Better at support
    Better at meeting requirements
  22. By the time you receive a request for tech support, that employee or customer has already begun watching the clock. Solve their issue and return their sanity quickly with the most innovative remote support solution in the industry.

    Reviewers say compared to SolarWinds DameWare Remote Support, LogMeIn Rescue is:

    More expensive
    Better at support
    Better at meeting requirements

    LogMeIn Rescue review by Michael  M.
    "Whatever did we do before there was LogMeIn Rescue?: I like the fact that I can resolve over 95% of my customer support issues without ever putting my outside clothes on. Yay Pajamas! The ease of access, and the efficency of the data connection makes it possible to do useful support while tethered to a cell phone in an airport lounge. "
    #12
    #12
  23. Addigy

    (41)4.4 out of 5
    Optimized for quick response
    Addigy is a cloud based IT Management Platform for managing Apple Mac Computers that provides the ability to manage the assets anywhere and deliver: Asset Management, Monitoring, Automated Remediation, Maintenance, Software Deployment, Profile / Configuration Management

    Reviewers say compared to SolarWinds DameWare Remote Support, Addigy is:

    Easier to do business with
    Better at support
    Better at meeting requirements
  24. Addigy is a cloud based IT Management Platform for managing Apple Mac Computers that provides the ability to manage the assets anywhere and deliver: Asset Management, Monitoring, Automated Remediation, Maintenance, Software Deployment, Profile / Configuration Management

    Reviewers say compared to SolarWinds DameWare Remote Support, Addigy is:

    Easier to do business with
    Better at support
    Better at meeting requirements

    Addigy review by Ashley M.
    "ADDIGY has been one of the smartest decisions we've invested in!: The interface is intuitive and easy to use. They have an easy to navigate knowledge base if ever want to try out a new feature or are stuck on something. I was able to deploy with this product with little IT experience and use some of the more sophisticated features like custom software deployments that use scripts. They are constantly pushing out new features that are actually really great enhancements. I love getting their release notes because there is usually something that is valuable to me as a customer and also keeps me educated on new possibilities for Mac management. I've been using this product for 7 months now and started with 56 or so machines and currently manage over 80 with the product. If you're interested in a tool that will help you avoid chasing your employees down to configure something, Addigy is the answer. You can deploy configurations out to 1 user or 200 in a batch with the same level of effort. Best Features: 1) Their "Live Terminal" is amazing! 2) Being able kick off full disk encryption remotely and escrow the keys is super convenient. 3) You can easily do a push deploy to add users to a Mac (like a master IT user account) 4) You can set up a policy with custom software so that all you need to do is install the Addigy agent to deploy all of the tools your user needs when on-boarding a new hire."
    #13
    #13
  25. NinjaRMM

    (40)4.9 out of 5
    Optimized for quick response
    NinjaRMM is a powerful cloud-based IT management tool designed to save technician's time and minimize downtime.

    Reviewers say compared to SolarWinds DameWare Remote Support, NinjaRMM is:

    Better at support
    Easier to do business with
    Easier to set up
  26. NinjaRMM is a powerful cloud-based IT management tool designed to save technician's time and minimize downtime.

    Reviewers say compared to SolarWinds DameWare Remote Support, NinjaRMM is:

    Better at support
    Easier to do business with
    Easier to set up

    NinjaRMM review by Jeremy H.
    "Amazing new partner!: Our entire staff is onboard with Ninja and enjoying the ease of use. They are a great partner to work with and we feel we have a voice when asking about features or updates. The Ninja team is great to work with, very knowledgeable and friendly."
    #14
    #14
  27. Atera

    (34)4.6 out of 5
    Optimized for quick response
    Atera It is the only All-in-One SaaS Based software for Managed Service Providers (MSPs), combining remote monitoring and management (RMM), professional services automation (PSA) and remote control & support.

    Reviewers say compared to SolarWinds DameWare Remote Support, Atera is:

    Easier to do business with
    Better at support
    Easier to set up
  28. Atera It is the only All-in-One SaaS Based software for Managed Service Providers (MSPs), combining remote monitoring and management (RMM), professional services automation (PSA) and remote control & support.

    Reviewers say compared to SolarWinds DameWare Remote Support, Atera is:

    Easier to do business with
    Better at support
    Easier to set up

    Atera review by Michael B.
    "Cost effective ,robust IT support solution : After spending More than 20 years as an MSP and working with numerous support platforms I fond myself transitioning to a corporate environment in a very rapidly growing entity., Atera has provided a very cost effective robust platform that more than meets all of our inhouse support needs for the IT department. Everything from patch management , hardware monitoring to remote support was included in the solution. "
    #15
    #15
  29. Splashtop Remote Support

    (31)4.8 out of 5
    Splashtop Remote Support is a VDI software tool that allows IT professionals to remotely access computers and assist users.

    Reviewers say compared to SolarWinds DameWare Remote Support, Splashtop Remote Support is:

    Better at support
    Easier to do business with
    Better at meeting requirements
  30. Splashtop Remote Support is a VDI software tool that allows IT professionals to remotely access computers and assist users.

    Reviewers say compared to SolarWinds DameWare Remote Support, Splashtop Remote Support is:

    Better at support
    Easier to do business with
    Better at meeting requirements

    Splashtop review by Daniel S.
    "Top Class Service: Easy-to-use unattended remote support. Quick client, secure and stable."
    #16
    #16
  31. ISL Light

    (31)4.8 out of 5
    Remotely access and manage devices to provide on-demand IT support. View the screen and control a remote computer or mobile device.

    Reviewers say compared to SolarWinds DameWare Remote Support, ISL Light is:

    Easier to do business with
    Better at support
    Easier to set up
  32. Remotely access and manage devices to provide on-demand IT support. View the screen and control a remote computer or mobile device.

    Reviewers say compared to SolarWinds DameWare Remote Support, ISL Light is:

    Easier to do business with
    Better at support
    Easier to set up

    ISL Light review by Mark H.
    "Excellent remote support software: I have utilised this product for around five years and have found it to be incredibly useful - both on a preinstalled (for existing clients) and 'ad-hoc' basis... The feature set is very powerful and I believe the product compares well against anything similar on the market. "
    #17
    #17
  33. SecureLink for Vendors

    (24)4.4 out of 5
    Optimized for quick response
    With a click from your case management system, one or more of your reps can immediately be working in your customer’s network with native access to RDP, web servers, databases, and any other resource. We give you a secure remote support platform for quick and easy access to your customers while reducing liability.

    Reviewers say compared to SolarWinds DameWare Remote Support, SecureLink for Vendors is:

    More expensive
    Better at support
    Easier to do business with
  34. With a click from your case management system, one or more of your reps can immediately be working in your customer’s network with native access to RDP, web servers, databases, and any other resource. We give you a secure remote support platform for quick and easy access to your customers while reducing liability.

    Reviewers say compared to SolarWinds DameWare Remote Support, SecureLink for Vendors is:

    More expensive
    Better at support
    Easier to do business with

    SecureLink for Vendors review by David M.
    "Easy to Install, easy to use. Top notch security compliance: Security is not something to mess with. From a compliance point of view, it covers all your requirements but it is still user friendly. You don't need to be an IT expert to run the gatekeeper. It keeps track of who's on, and doing what."
    #18
    #18
  35. Cloud Management Suite

    (18)4.1 out of 5
    Cloud Management Suite (CMS) is a cloud-based IT management software solution that manage all devices inside or outside the network without the need to deploy agents.

    Reviewers say compared to SolarWinds DameWare Remote Support, Cloud Management Suite is:

    Better at support
    Easier to admin
  36. Cloud Management Suite (CMS) is a cloud-based IT management software solution that manage all devices inside or outside the network without the need to deploy agents.

    Reviewers say compared to SolarWinds DameWare Remote Support, Cloud Management Suite is:

    Better at support
    Easier to admin

    CMS review by Steven B.
    "Updating and security in the cloud: As a remote control tool and patch tool for problems that affect the security of the system, it is really efficient. We can control and review any problem that affects our system or database immediately. This allows that from any computer we can review what happens inside our system without having to be physically in the place where the problem is. The support and training staff is useful and helps you solve any problems or doubts you have, they always resolve the doubts, especially at the beginning which is when it is most difficult to adapt to this program."
    #19
    #19
  37. ScreenMeet

    (14)4.3 out of 5
    ScreenMeet is a simple, yet powerful online meeting software for sharing your PC, Mac or Android screen. Present from your computer or Apps from your Android. Save time and reduce frustration by not requiring downloads to attend.

    Reviewers say compared to SolarWinds DameWare Remote Support, ScreenMeet is:

    More usable
    Better at support
    Better at meeting requirements
  38. ScreenMeet is a simple, yet powerful online meeting software for sharing your PC, Mac or Android screen. Present from your computer or Apps from your Android. Save time and reduce frustration by not requiring downloads to attend.

    Reviewers say compared to SolarWinds DameWare Remote Support, ScreenMeet is:

    More usable
    Better at support
    Better at meeting requirements

    ScreenMeet review by Eva K.
    "Screenmeet as a remote control software.: Has great features like diagnostic tool, file sharing, real time chat, screen sharing, session recording, session transfer just to list a few of them. It is easy to use since one just click a link sent or enter a six digit code into a webpage or mobile app. Have a great customer support whereby they view and remote control users screen directly in their web browser. With Screenmeet, you need no more additional software to run remote support sessions. It protects your data with high encryption security and allow you access your data safely and fast."
    #20
    #20
  39. Wayk Now

    (12)4.8 out of 5
    Wayk Now lets you take control of a remote computer, or allow an authorized user to take control of your computer. Wayk Now is free for personal use and for trial purposes (30 days) and currently available on Windows, macOS, Linux, iOS and Android.

    Reviewers say compared to SolarWinds DameWare Remote Support, Wayk Now is:

    Better at support
    Easier to do business with
    Easier to set up
  40. Wayk Now lets you take control of a remote computer, or allow an authorized user to take control of your computer. Wayk Now is free for personal use and for trial purposes (30 days) and currently available on Windows, macOS, Linux, iOS and Android.

    Reviewers say compared to SolarWinds DameWare Remote Support, Wayk Now is:

    Better at support
    Easier to do business with
    Easier to set up

    Wayk Now review by Ben L.
    "Wayk Now is a real lifesaver: It's very easy and simple to use! Almost as simple as point and click All I have to do is open the client, put in the details of what I want to connect to and BAM, I'm in!"