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SimpleTexting Reviews & Product Details

Send mass text alerts. Provide customer service. Create automated campaigns. SimpleTexting’s powerful text marketing features let you do it all. There’s a reason that Fortune 500 companies, small businesses, nonprofits, healthcare providers, churches, and other organizations use SimpleTexting to reach their audiences—it really works. Our pricing plans are flexible and our intuitive features are designed to help you grow. Whether you need to message thousands at once or have 1-on-1 conversations, SimpleTexting makes it, well, simple. And with our mobile app, you can even manage your efforts from anywhere.

Product Website

Seller

Sinch

Discussions

SimpleTexting Community

Languages Supported

English

Overview by

Felix Dubinsky (Co-founder at Simple Texting)

Pricing

Pricing provided by SimpleTexting.

500 Credits

$29.00

View More Pricing Information

Sinch Solutions

(1)

See how Sinch products can work together to solve real problems.

SimpleTexting Media

SimpleTexting Demo - Have 1-On-1 Conversations

Our platform allows you to have 1-on-1 conversations with your subscribers. Respond to inquires, provide customer service and improve customer satisfaction with text messages.

SimpleTexting Demo - Send Mass Text Campaigns

Craft the perfect message then send it to all your subscribers—or a specific segment—all at once.

SimpleTexting Demo - Use a 10-Digit Number or a Short Code

Find the right number for your needs. With SimpleTexting, you can get a new number or text-enable your existing one.

SimpleTexting Demo - Do More With Built-In Apps

Texting is for more than just talking. Our growing list of integrations and apps lets you take your SMS marketing efforts to the next level.

SimpleTexting Demo - Set Up a Text-to-Join Keyword

Create a memorable word or phrase people can text to your number to sign up for messages. (e.g. Text RUN to 900900.)

SimpleTexting Demo - Work Across All Your Devices

With the SimpleTexting app, you can access all of our features on-the-go. Push notifications help you stay on top of your marketing efforts no matter where you are.

Official Downloads

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SimpleTexting Reviews (640)

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Rick G.

Small-Business (50 or fewer emp.)

8/3/2023

"Excellent Product!"

5/5

What do you like best about SimpleTexting?

It is so easy to use! I also like the campaigns feature and, the ease of importing contacts. I am able to contact multiple people with ease and, it separates each conversation so, I can still keep track of who I am talking to! Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

Overall, my experience has been positive. I will say I regualrly run into issues where the app won't let me access new messages when an icon appears. It won't display or allow me to access the other messages. Review collected by and hosted on G2.com.

Nathaniel M.

Student Ministries Pastor

Religious Institutions

Small-Business (50 or fewer emp.)

2/17/2023

"Simple Texting Basic but Helpful App"

4/5

What do you like best about SimpleTexting?

This app is very easy to set up. Upon registering a custom phone number is created. The interface for receiving and responding to questions is easy to navigate and intuitive. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

While you get a randomized number there is an extra cost to created a custom number or a shorter number for texting and responding. The basic plan gives you a standard number and you can keep that number. Review collected by and hosted on G2.com.

Matthew A.

Information Technology Technician

Mid-Market (51-1000 emp.)

8/3/2023

"Simple and Easy to use!"

5/5

What do you like best about SimpleTexting?

Its features are easy to understand and use, pricing is great, and overall user-friendliness is fantastic. Using keywords to allow users to join lists is so helpful! The mobile app is also nice to have. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

Haven't found any yet, as it is exactly as advertised and works great for our company to send out notification sms messages to employees. Review collected by and hosted on G2.com.

Derek M.

Small-Business (50 or fewer emp.)

8/8/2023

"Simple straight forward service that does the job well!"

4.5/5

What do you like best about SimpleTexting?

It's got a simple interface and app that works well. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

It's sometimes a little glitchy on the app and it didn't send the automated responses as fast as I was hoping sometimes, I think it's all smoothed out tho. Review collected by and hosted on G2.com.

Rodney M.

Resident services director

Mid-Market (51-1000 emp.)

9/7/2022

"Great experience. Very helpful and works every time."

5/5

What do you like best about SimpleTexting?

How easy it is to send messages to our clients Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The mobile app often redirects to the web app. Other than that it works great. Review collected by and hosted on G2.com.

Steve G.

Small-Business (50 or fewer emp.)

8/3/2023

"Simple to use platform. Customer service is great."

5/5

What do you like best about SimpleTexting?

As a podcast host, SimpleTexting is super simple to use and provides all the features I need to get the Experience Milwaukee audience more enagaged in the show and city. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

It would be nice to be able to scale back a monthly plan and not lose any credits. Also, would like to see text open rates. Review collected by and hosted on G2.com.

Amanda B.

Mid-Market (51-1000 emp.)

4/3/2023

"Eri was AMAZING!!"

5/5

What do you like best about SimpleTexting?

I just had the best customer service experience with Eri! She was absolutely amazing and went above and beyond to help me out. She patiently walked me through every issue I had and even took the time to format our spreadsheet so it was super easy to upload. And get this - she even refunded credits for campaigns that bounced! Eri's dedication to making my life easier really impressed me. I can't thank her enough for all her hard work and effort. If you're looking for exceptional customer service, look no further than Eri! She is the true definition of "Customer Care" and SimpleTexting would be lost without her! Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

It can be confusing to someone who is just getting started. Review collected by and hosted on G2.com.

Moe G.

Small-Business (50 or fewer emp.)

8/9/2023

"Great solution for patient communication."

5/5

What do you like best about SimpleTexting?

The ease of use and how it has helped us to improve patient communication. Patients really enjoy the 2 way functionality. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

That there is no dedicated app for use on windows. You either have to log in via web or use a mobile phone (not allowed at front desk). Review collected by and hosted on G2.com.

Ashley F.

Mid-Market (51-1000 emp.)

2/10/2023

"Very user friendly!"

5/5

What do you like best about SimpleTexting?

I know most employees don't check their emails regularly, but everyone has their phones on them. I like the fact I can schedule texts to send at a later date/time. This feature helps simplify my job when I need to get information out to our employees, but I want to send it out later, say during their lunch, so I know they will have a moment to read it. Simple Texting helps me keep everyone on the same page and up to date with possible sudden changes. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The only thing I have found that I am not a fan of is the text amount vs. the number of credits it takes to send them. It has to be a concise and straightforward message to qualify for just one credit. We have under 100 employees and still use hundreds if not thousands of credits a month but only send maybe 2-4 messages monthly. I have found that short and sweet is the key to using Simple Texting. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

SimpleTexting has helped bridge the drop in communication between managers and employees. I can see reports on who received the messages and who did not through the status excel sheets they create for each campaign sent. The reports also help me update employees' phone numbers if they forget to tell me they have changed them. Review collected by and hosted on G2.com.

Ashlyn L.

Small-Business (50 or fewer emp.)

2/9/2023

"Simple Texting Review"

5/5

What do you like best about SimpleTexting?

The best feature about SimpleTexting is the readily available support team. I can email our representative at any time with questions or concerns and receive a solution within 24 hours...EVERY TIME! Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I wish that I could manually assign current subscribers to other lists. As a church, we often have people who want to be a part of multiple lists for different ministry departments. They have to subscribe individually to each list, which I understand is likely a legal requirement for messengers. At times, we've had numbers be classified as "invalid" without the subscriber having done anything on their end. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

Prior to my hiring at my current church, there was no consistent form of communication with congregants. ST allows us to communicate consistently about all events, services, meals, outreach, and community projects so that everyone is notified at the same time each week. It helps our congregation have a place where information is current. Review collected by and hosted on G2.com.