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SimpleTexting Reviews & Product Details

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations. Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs. In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android. Try SimpleTexting free and start connecting with your audience today. Key features and capabilities include: - Mass SMS and MMS messaging: Send broadcast messages to large contact lists or specific segments with support for text, images, links, and custom fields. - Two-way business texting: Manage incoming responses and conversations through a shared inbox with features like templates, auto-replies, notes, and filters. - Audience management and opt-ins: Import contacts or capture new subscribers through keywords, web widgets, and signup tools while maintaining compliance with SMS consent requirements. - Automation and scheduling: Create scheduled texts, welcome series, behavior-based triggers, and other automated message workflows. - Number options and configuration: Text from new local or toll-free numbers, enable existing landlines for SMS, or provision short codes based on messaging volume and use case. - Analytics and tracking: Monitor message delivery, link click-throughs, list growth, and campaign performance to inform future outreach. - Mobile and web access: Use the platform through both desktop and mobile applications for on-the-go messaging and management

Product Website

Seller

Sinch

Discussions

SimpleTexting Community

Languages Supported

English

Overview by

Felix Dubinsky (Co-founder at Simple Texting)

Pricing

Pricing provided by SimpleTexting.

500 Credits

$39.00

Per Month

View More Pricing Information

Sinch Solutions

(1)

See how Sinch products can work together to solve real problems.

SimpleTexting Integrations

(1)

Verified by SimpleTexting

SimpleTexting Media

SimpleTexting Demo - Have 1-On-1 Conversations

Our platform allows you to have 1-on-1 conversations with your subscribers. Respond to inquires, provide customer service and improve customer satisfaction with text messages.

SimpleTexting Demo - Send Mass Text Campaigns

Craft the perfect message then send it to all your subscribers—or a specific segment—all at once.

SimpleTexting Demo - Use a 10-Digit Number or a Short Code

Find the right number for your needs. With SimpleTexting, you can get a new number or text-enable your existing one.

SimpleTexting Demo - Do More With Built-In Apps

Texting is for more than just talking. Our growing list of integrations and apps lets you take your SMS marketing efforts to the next level.

SimpleTexting Demo - Set Up a Text-to-Join Keyword

Create a memorable word or phrase people can text to your number to sign up for messages. (e.g. Text RUN to 900900.)

SimpleTexting Demo - Work Across All Your Devices

With the SimpleTexting app, you can access all of our features on-the-go. Push notifications help you stay on top of your marketing efforts no matter where you are.

Official Downloads

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Ashley F.

Mid-Market (51-1000 emp.)

2/10/2023

"Very user friendly!"

5/5

What do you like best about SimpleTexting?

I know most employees don't check their emails regularly, but everyone has their phones on them. I like the fact I can schedule texts to send at a later date/time. This feature helps simplify my job when I need to get information out to our employees, but I want to send it out later, say during their lunch, so I know they will have a moment to read it. Simple Texting helps me keep everyone on the same page and up to date with possible sudden changes. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The only thing I have found that I am not a fan of is the text amount vs. the number of credits it takes to send them. It has to be a concise and straightforward message to qualify for just one credit. We have under 100 employees and still use hundreds if not thousands of credits a month but only send maybe 2-4 messages monthly. I have found that short and sweet is the key to using Simple Texting. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

SimpleTexting has helped bridge the drop in communication between managers and employees. I can see reports on who received the messages and who did not through the status excel sheets they create for each campaign sent. The reports also help me update employees' phone numbers if they forget to tell me they have changed them. Review collected by and hosted on G2.com.

Ashlyn L.

Small-Business (50 or fewer emp.)

2/9/2023

"Simple Texting Review"

5/5

What do you like best about SimpleTexting?

The best feature about SimpleTexting is the readily available support team. I can email our representative at any time with questions or concerns and receive a solution within 24 hours...EVERY TIME! Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I wish that I could manually assign current subscribers to other lists. As a church, we often have people who want to be a part of multiple lists for different ministry departments. They have to subscribe individually to each list, which I understand is likely a legal requirement for messengers. At times, we've had numbers be classified as "invalid" without the subscriber having done anything on their end. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

Prior to my hiring at my current church, there was no consistent form of communication with congregants. ST allows us to communicate consistently about all events, services, meals, outreach, and community projects so that everyone is notified at the same time each week. It helps our congregation have a place where information is current. Review collected by and hosted on G2.com.

Alyssa P.

COO

Small-Business (50 or fewer emp.)

7/26/2022

"Limited Features. Good for simple strategies only"

2.5/5

What do you like best about SimpleTexting?

The platform was quick and easy to set up for our company. We were able to set up automated campaigns and broadcasts within a day and get results quickly. Support was easy to get in touch with to brainstorm ideas we had and help us find creative ways to use the platform on top of what we could see from the tutorials. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I wish I could set my automations into their own flows. I dont like that everything for all lists are in one area. I'd like to be able to see one flow at a time and see it in the order of the timeline of release.

There are not a lot of segmentation functions that you are able to do with other softwares. To make lists based off of the user's actions that they've taken, you must really set up some interesting workarounds and they're subpar at best. Not a great tool for higher-level strategies. Easy to grow out of this software. Review collected by and hosted on G2.com.

Katherine K.

Administrative Director

Mid-Market (51-1000 emp.)

8/3/2023

"Such a great and convenient product for the price."

5/5

What do you like best about SimpleTexting?

Simple Texting allows us to keep an easy and efficient communication channel open with our team of 50 employees. We can send out important updates to them instantly and it doesnt get missed like an email would. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The only downside is the limit on characters per message that you can send but I don't think that is something that they can control. Review collected by and hosted on G2.com.

Kim J.

Small-Business (50 or fewer emp.)

3/15/2023

"User-friendly & Highly effective"

5/5

What do you like best about SimpleTexting?

It's very easy to get started. Their user interface is intuitive, and I really enjoy their segmentation features so you're only sending text messages that appeal to specific groups in your list. It's also very easy to have your community opt-in via the number SimpleTexting provides and create embedded forms to encourage SMS subscriptions. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I wish it integrated directly with common CRM's as it's been a headache to keep our text list segmented alongside email list & CRM. The phone format requirements are super specific, which makes it hard to integrate text messaging & segmentation as part of the opt-in process in a funnel. We're having to do so manually which is hard when you have an email list of over 50,000. Review collected by and hosted on G2.com.

Alexandra R.

CX Manager

Small-Business (50 or fewer emp.)

2/20/2023

"Easy To Use!"

5/5

What do you like best about SimpleTexting?

We looked at many Texting platforms when first looking into text engagement and SimpleTexting beat the rest! SimpleTexting is easy to use and implement, even for those that are new to the marketing world. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The only downsides are some integrations and messaging tools do not apply to us since we are a non-profit, but there are always creative solutions that the ST team helps us find! Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

SimpleTexting is solving the communication gap we see with many food assistance models. We engage those that are requesting food assistance from beginning to end. The moment they apply, are funded for their box of heart healthy items, to the second that box is delivered to their home to measure outcomes. This tool has been amazing! Review collected by and hosted on G2.com.

Jessi G.

Small-Business (50 or fewer emp.)

8/3/2023

"Love simple text"

5/5

What do you like best about SimpleTexting?

I use this for my business to notify customers about upcoming installs and general communication. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

NOTHING, I find this service to be incredibly easy and so important to our business. Review collected by and hosted on G2.com.

Katie F.

Program Coordinator

Mid-Market (51-1000 emp.)

2/1/2023

"Extremely thorough and helpful staff"

5/5

What do you like best about SimpleTexting?

The customer service at ST is top notch! My Customer Success Manager, Harrison, was proactive in learning about my needs and bringing fresh ideas to managing and growing my account, even after I'd been a customer for a few years! I always get a quick response if I ever reach out to the staff with a question and they are pleasant to speak with and passionate about their product and customer service! Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

There really aren't any that I know of. In comparison with other companies offering SMS software that I have used or researched, I've enjoyed working with ST the most! Review collected by and hosted on G2.com.

Phillip E.

Small-Business (50 or fewer emp.)

8/3/2023

"Efficient and easy"

5/5

What do you like best about SimpleTexting?

We like the better response rate we get from texting. We used to have to call and leave message after message with minimal calls back. Now with Simple Texting we get an almost immediate response from clients most of the time. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

We have had no problems and the program has done everything as promised. Review collected by and hosted on G2.com.

Sean H.

Owner

Small-Business (50 or fewer emp.)

11/30/2022

"This kind of customer service cannot be beat!"

5/5

What do you like best about SimpleTexting?

Reiel was very quick to respond, and though I wasn't the most patient through the process of onboarding from a previous service in a hurry due to the Black Friday / Cyber Monday Sale, my needs were met at light speed! I was up and running within about an hour. The transition was simple & fast, the application process for increasing sending limit was simple & fast, they saved my bum for my BFCM marketing campaign. My previous SMS marketing solution was slow to respond to new regulations and still hasn't verified our company despite years of loyalty. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I'm fairly certain Reiel doesn't sleep. I'm concerned. He responds and fixes issues so fast, I'm afraid it's at a detriment to his health. He should have a beer on me and take an extra vacation day ASAP. Review collected by and hosted on G2.com.