SimpleTexting Reviews & Product Details

The platform was quick and easy to set up for our company. We were able to set up automated campaigns and broadcasts within a day and get results quickly. Support was easy to get in touch with to brainstorm ideas we had and help us find creative ways to use the platform on top of what we could see from the tutorials. Review collected by and hosted on G2.com.

I wish I could set my automations into their own flows. I dont like that everything for all lists are in one area. I'd like to be able to see one flow at a time and see it in the order of the timeline of release.

There are not a lot of segmentation functions that you are able to do with other softwares. To make lists based off of the user's actions that they've taken, you must really set up some interesting workarounds and they're subpar at best. Not a great tool for higher-level strategies. Easy to grow out of this software. Review collected by and hosted on G2.com.

Simple Texting allows us to keep an easy and efficient communication channel open with our team of 50 employees. We can send out important updates to them instantly and it doesnt get missed like an email would. Review collected by and hosted on G2.com.

The only downside is the limit on characters per message that you can send but I don't think that is something that they can control. Review collected by and hosted on G2.com.

It's very easy to get started. Their user interface is intuitive, and I really enjoy their segmentation features so you're only sending text messages that appeal to specific groups in your list. It's also very easy to have your community opt-in via the number SimpleTexting provides and create embedded forms to encourage SMS subscriptions. Review collected by and hosted on G2.com.

I wish it integrated directly with common CRM's as it's been a headache to keep our text list segmented alongside email list & CRM. The phone format requirements are super specific, which makes it hard to integrate text messaging & segmentation as part of the opt-in process in a funnel. We're having to do so manually which is hard when you have an email list of over 50,000. Review collected by and hosted on G2.com.

We looked at many Texting platforms when first looking into text engagement and SimpleTexting beat the rest! SimpleTexting is easy to use and implement, even for those that are new to the marketing world. Review collected by and hosted on G2.com.

The only downsides are some integrations and messaging tools do not apply to us since we are a non-profit, but there are always creative solutions that the ST team helps us find! Review collected by and hosted on G2.com.

I use this for my business to notify customers about upcoming installs and general communication. Review collected by and hosted on G2.com.

NOTHING, I find this service to be incredibly easy and so important to our business. Review collected by and hosted on G2.com.

The customer service at ST is top notch! My Customer Success Manager, Harrison, was proactive in learning about my needs and bringing fresh ideas to managing and growing my account, even after I'd been a customer for a few years! I always get a quick response if I ever reach out to the staff with a question and they are pleasant to speak with and passionate about their product and customer service! Review collected by and hosted on G2.com.

There really aren't any that I know of. In comparison with other companies offering SMS software that I have used or researched, I've enjoyed working with ST the most! Review collected by and hosted on G2.com.

We like the better response rate we get from texting. We used to have to call and leave message after message with minimal calls back. Now with Simple Texting we get an almost immediate response from clients most of the time. Review collected by and hosted on G2.com.

We have had no problems and the program has done everything as promised. Review collected by and hosted on G2.com.

Reiel was very quick to respond, and though I wasn't the most patient through the process of onboarding from a previous service in a hurry due to the Black Friday / Cyber Monday Sale, my needs were met at light speed! I was up and running within about an hour. The transition was simple & fast, the application process for increasing sending limit was simple & fast, they saved my bum for my BFCM marketing campaign. My previous SMS marketing solution was slow to respond to new regulations and still hasn't verified our company despite years of loyalty. Review collected by and hosted on G2.com.

I'm fairly certain Reiel doesn't sleep. I'm concerned. He responds and fixes issues so fast, I'm afraid it's at a detriment to his health. He should have a beer on me and take an extra vacation day ASAP. Review collected by and hosted on G2.com.

Simple Texting is truly "simple" to use and gives the results that our business needs to deliver on. One of the best parts I have come to know and love is the ability to see link-click analytics! Game changer! Review collected by and hosted on G2.com.

I would love it if when you downgrade to another plan, you were able to keep the credits that you had in store. If you have already paid for those credits, those should stay yours no matter what. Review collected by and hosted on G2.com.

It is very simple and easy to use. Everything is really easy to understand and we can get our team all on the same page so that we are all able to use it. Really helpful. Review collected by and hosted on G2.com.

The pay-per-user is a bit of a hassle. Maybe it would be better as a subscription service or package? Hard to tell if that would be more expensive for us or not. Review collected by and hosted on G2.com.