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SimpleTexting Reviews & Product Details

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations. Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs. In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android. Try SimpleTexting free and start connecting with your audience today. Key features and capabilities include: - Mass SMS and MMS messaging: Send broadcast messages to large contact lists or specific segments with support for text, images, links, and custom fields. - Two-way business texting: Manage incoming responses and conversations through a shared inbox with features like templates, auto-replies, notes, and filters. - Audience management and opt-ins: Import contacts or capture new subscribers through keywords, web widgets, and signup tools while maintaining compliance with SMS consent requirements. - Automation and scheduling: Create scheduled texts, welcome series, behavior-based triggers, and other automated message workflows. - Number options and configuration: Text from new local or toll-free numbers, enable existing landlines for SMS, or provision short codes based on messaging volume and use case. - Analytics and tracking: Monitor message delivery, link click-throughs, list growth, and campaign performance to inform future outreach. - Mobile and web access: Use the platform through both desktop and mobile applications for on-the-go messaging and management

Product Website

Seller

Sinch

Discussions

SimpleTexting Community

Languages Supported

English

Overview by

Felix Dubinsky (Co-founder at Simple Texting)

Pricing

Pricing provided by SimpleTexting.

500 Credits

$39.00

Per Month

View More Pricing Information

Sinch Solutions

(1)

See how Sinch products can work together to solve real problems.

SimpleTexting Integrations

(1)

Verified by SimpleTexting

SimpleTexting Media

SimpleTexting Demo - Have 1-On-1 Conversations

Our platform allows you to have 1-on-1 conversations with your subscribers. Respond to inquires, provide customer service and improve customer satisfaction with text messages.

SimpleTexting Demo - Send Mass Text Campaigns

Craft the perfect message then send it to all your subscribers—or a specific segment—all at once.

SimpleTexting Demo - Use a 10-Digit Number or a Short Code

Find the right number for your needs. With SimpleTexting, you can get a new number or text-enable your existing one.

SimpleTexting Demo - Do More With Built-In Apps

Texting is for more than just talking. Our growing list of integrations and apps lets you take your SMS marketing efforts to the next level.

SimpleTexting Demo - Set Up a Text-to-Join Keyword

Create a memorable word or phrase people can text to your number to sign up for messages. (e.g. Text RUN to 900900.)

SimpleTexting Demo - Work Across All Your Devices

With the SimpleTexting app, you can access all of our features on-the-go. Push notifications help you stay on top of your marketing efforts no matter where you are.

Official Downloads

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Verified User in Real Estate

Mid-Market (51-1000 emp.)

7/16/2024

"Superb Service!"

5/5

What do you like best about SimpleTexting?

User Friendly. All the staff is able to use the program, with little or no training. Which saves time for all. Reaches our Realtors in a timely matter. Very much like they can respond back with questions or acknowledgement. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

Having to sign in all the time. It would be nice if there was an app. Review collected by and hosted on G2.com.

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

9/7/2024

"Very easy to use and reliable"

5/5

What do you like best about SimpleTexting?

Love the features and the layout to get done whatever I need Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I wish all the texts went out right on time instead of batches spread out through the night and arriving later that the scheduled time. Review collected by and hosted on G2.com.

Jordan G.

Founder, Systems Saved Me

Small-Business (50 or fewer emp.)

4/8/2024

"Super straight forward and customer support always on stand by"

5/5

What do you like best about SimpleTexting?

I love that it's straight forward to onboard and get started. Also, there isn't much downtime for customer support and business registration. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

It was confusing why I couldn't import my contacts, but it was because my business wasn't registered yet. But honestly, it was a great overall onboarding. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

1/23/2024

"Quick and easy"

4/5

What do you like best about SimpleTexting?

SimpleTexting gives us the ability to communicate with our clients quickly and easily, one-on-one or in mass text form. We have real time texting with them from a computer or smart phone. We can see what other users have sent. Texts are categorized by which user interacted with that client last. Simpletexting is used all day, every day by our office staff. Simpletexting was quick and easy to set up. They worked with our phone provider to get the necessary certifications to use our existing landline as a text line through them as well. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

There have been some times when there was a delay in receiving texts which can be an issue as our clients are using it to notify us of arrival or cancellation. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

When Covid hit, we did not want all of our clients waiting in the same small room. We implemented SimpeTexting so that our clients could remain in the car until time to come in for their appointments. Since then, we've expanded our use of to send out mass cancellation or notification texts, reach out to hard to reach clients, and even send our selves reminders in our off time to be seen when we get back to the office. We're able to reach out to people without providing personal contact information which has been a huge bonus. Review collected by and hosted on G2.com.

Verified User in Wholesale

Mid-Market (51-1000 emp.)

7/18/2024

"Easy to use!"

4/5

What do you like best about SimpleTexting?

SimpleTexting makes mass texts so simple and easy. Honestly no tutorial neeeded, everything is so clear and easy to figure out. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The format seems a bit outdated, so maybe just some updates or spruce it up to look prettier / more professional Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

8/2/2024

"Great texting service"

5/5

What do you like best about SimpleTexting?

We have been using SimpleTexting for several years. It makes it easy to connect to all of our customers. The features are great, you can set up autoresponders, data collection and more. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

Would rather have a short code than a standard telephone number. Review collected by and hosted on G2.com.

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

8/5/2024

"Great small business texting service for teams"

4.5/5

What do you like best about SimpleTexting?

The format for their campaigns and the ease of manually inputing contacts. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

There app is a little difficult to work with at times. Glitchy Review collected by and hosted on G2.com.

Verified User in Events Services

Small-Business (50 or fewer emp.)

7/24/2024

"Easy setup. Responsive CS team. Too dependent on CS to actually execute the campaigns."

3/5

What do you like best about SimpleTexting?

User friendly. Quick setup. Good support. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

Too dependent on customer service representatives to actually get my campaigns sent out. It took several campaigns landing in "monitored" before my account was green-lit to send out messages more freely. Review collected by and hosted on G2.com.

Suzane F.

Director of Operations

Small-Business (50 or fewer emp.)

8/3/2023

"Great, Easy to Use Mass Text Service"

5/5

What do you like best about SimpleTexting?

I've used Simple Texting for over 3 years, and it's so user friendly and simple (hence the name, HAHA). I use it 3 times/year for client events/reminders to our real estate client database, and it's very functional to schedule new campaigns, duplicate/edit from past campaigns, and the customer support is very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I do wish it was a little easier to manage for when I only use it 3 times/year; they do have some options for this, and I wish it were a bit more clear. My team doesn't use it as frequently as other users or big corporations that text weekly/daily, but it's still the best option I've found for mass text services. Love it overall, and really no issues. Review collected by and hosted on G2.com.

Christine L.

Small-Business (50 or fewer emp.)

8/3/2023

"Extremely Useful"

5/5

What do you like best about SimpleTexting?

I tend to like it when companies make it as simple as possible for their customers to use their platform; being user-friendly is extremely important and crucial for me. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

One challenge that I'm currently facing with a subscriber is her attempting to Opt in to our text messages and she's still not able to successfully complete. I've even selected the Re-subscribe option under her name and she still hasn't been able to receive the text. So perhaps it's a phone provider issue at this point? I've exhausted what can be done on our end. Many thanks! Review collected by and hosted on G2.com.