# Top 10 ServiceWise Alternatives & Competitors **Average Rating:** 3.1/5 **Total Number of Reviews:** 4 Research alternative solutions to ServiceWise on G2, with real user reviews on competing tools. Other important factors to consider when researching alternatives to ServiceWise include reliability and ease of use. The best overall ServiceWise alternative is Jira Service Management. Other similar apps like ServiceWise are Freshservice, Atera, SysAid, and ServiceNow IT Service Management. ServiceWise alternatives can be found in [Service Desk Software](https://www.g2.com/categories/service-desk) but may also be in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) or [Help Desk Software](https://www.g2.com/categories/help-desk). ## Best Paid & Free Alternatives to ServiceWise - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Atera](https://www.g2.com/products/atera/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## Top 10 Alternatives to ServiceWise Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how ServiceWise stacks up to the competition, check reviews from current & previous users in industries like Higher Education, Computer & Network Security, and Gambling & Casinos, and find the best product for your business. ### 1. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) By Atlassian **Average Rating:** 4.3/5 **Total Reviews:** 991 Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors. Categories in common with ServiceWise: [Service Desk](https://www.g2.com/categories/service-desk), [Help Desk](https://www.g2.com/categories/help-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [ServiceWise vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicewise) **Compare Jira Service Management with other alternatives:** - [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Jira Service Management vs Atera](https://www.g2.com/compare/atera-vs-jira-service-management) - [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [Jira Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [Jira Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-jira-service-management) - [Jira Service Management vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-jira-service-management) - [Jira Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-jira-service-management) - [Jira Service Management vs Zoho Desk](https://www.g2.com/compare/jira-service-management-vs-zoho-desk) ### 2. [Freshservice](https://www.g2.com/products/freshservice/reviews) By Freshworks **Average Rating:** 4.6/5 **Total Reviews:** 1,351 Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Categories in common with ServiceWise: [Service Desk](https://www.g2.com/categories/service-desk), [Help Desk](https://www.g2.com/categories/help-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [ServiceWise vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicewise) **Compare Freshservice with other alternatives:** - [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Freshservice vs Atera](https://www.g2.com/compare/atera-vs-freshservice) - [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid) - [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [Freshservice vs Autotask](https://www.g2.com/compare/autotask-vs-freshservice) - [Freshservice vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-freshservice) - [Freshservice vs ClickUp](https://www.g2.com/compare/clickup-vs-freshservice) - [Freshservice vs Zoho Desk](https://www.g2.com/compare/freshservice-vs-zoho-desk) ### 3. [Atera](https://www.g2.com/products/atera/reviews) By Atera **Average Rating:** 4.6/5 **Total Reviews:** 1,247 Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model. Categories in common with ServiceWise: [Service Desk](https://www.g2.com/categories/service-desk), [Help Desk](https://www.g2.com/categories/help-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [ServiceWise vs Atera](https://www.g2.com/compare/atera-vs-servicewise) **Compare Atera with other alternatives:** - [Atera vs Jira Service Management](https://www.g2.com/compare/atera-vs-jira-service-management) - [Atera vs Freshservice](https://www.g2.com/compare/atera-vs-freshservice) - [Atera vs SysAid](https://www.g2.com/compare/atera-vs-sysaid) - [Atera vs ServiceNow IT Service Management](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [Atera vs SolarWinds Service Desk](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [Atera vs Autotask](https://www.g2.com/compare/atera-vs-autotask) - [Atera vs ConnectWise PSA](https://www.g2.com/compare/atera-vs-connectwise-psa) - [Atera vs ClickUp](https://www.g2.com/compare/atera-vs-clickup) - [Atera vs Zoho Desk](https://www.g2.com/compare/atera-vs-zoho-desk) ### 4. [SysAid](https://www.g2.com/products/sysaid/reviews) By SysAid **Average Rating:** 4.5/5 **Total Reviews:** 753 SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform. Categories in common with ServiceWise: [Service Desk](https://www.g2.com/categories/service-desk), [Help Desk](https://www.g2.com/categories/help-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [ServiceWise vs SysAid](https://www.g2.com/compare/servicewise-vs-sysaid) **Compare SysAid with other alternatives:** - [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid) - [SysAid vs Atera](https://www.g2.com/compare/atera-vs-sysaid) - [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [SysAid vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SysAid vs Autotask](https://www.g2.com/compare/autotask-vs-sysaid) - [SysAid vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-sysaid) - [SysAid vs ClickUp](https://www.g2.com/compare/clickup-vs-sysaid) - [SysAid vs Zoho Desk](https://www.g2.com/compare/sysaid-vs-zoho-desk) ### 5. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) By ServiceNow **Average Rating:** 4.5/5 **Total Reviews:** 1,953 ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever. Categories in common with ServiceWise: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [ServiceWise vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-servicewise) **Compare ServiceNow IT Service Management with other alternatives:** - [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Atera](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [ServiceNow IT Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [ServiceNow IT Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Zoho Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-zoho-desk) ### 6. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) By SolarWinds Worldwide LLC **Average Rating:** 4.3/5 **Total Reviews:** 786 SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways. Categories in common with ServiceWise: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [ServiceWise vs SolarWinds Service Desk](https://www.g2.com/compare/servicewise-vs-solarwinds-service-desk) **Compare SolarWinds Service Desk with other alternatives:** - [SolarWinds Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Atera](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs SysAid](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SolarWinds Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Autotask](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs ClickUp](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Zoho Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-zoho-desk) ### 7. [Autotask](https://www.g2.com/products/autotask/reviews) By Datto Inc. **Average Rating:** 4.3/5 **Total Reviews:** 632 Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements Categories in common with ServiceWise: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [ServiceWise vs Autotask](https://www.g2.com/compare/autotask-vs-servicewise) **Compare Autotask with other alternatives:** - [Autotask vs Jira Service Management](https://www.g2.com/compare/autotask-vs-jira-service-management) - [Autotask vs Freshservice](https://www.g2.com/compare/autotask-vs-freshservice) - [Autotask vs Atera](https://www.g2.com/compare/atera-vs-autotask) - [Autotask vs SysAid](https://www.g2.com/compare/autotask-vs-sysaid) - [Autotask vs ServiceNow IT Service Management](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management) - [Autotask vs SolarWinds Service Desk](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk) - [Autotask vs ConnectWise PSA](https://www.g2.com/compare/autotask-vs-connectwise-psa) - [Autotask vs ClickUp](https://www.g2.com/compare/autotask-vs-clickup) - [Autotask vs Zoho Desk](https://www.g2.com/compare/autotask-vs-zoho-desk) ### 8. [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) By ConnectWise **Average Rating:** 4.0/5 **Total Reviews:** 583 Business Automation and ConnectWise PSA (formerly ConnectWise Manage) Categories in common with ServiceWise: [Service Desk](https://www.g2.com/categories/service-desk), [Help Desk](https://www.g2.com/categories/help-desk) **Compare:** [ServiceWise vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-servicewise) **Compare ConnectWise PSA with other alternatives:** - [ConnectWise PSA vs Jira Service Management](https://www.g2.com/compare/connectwise-psa-vs-jira-service-management) - [ConnectWise PSA vs Freshservice](https://www.g2.com/compare/connectwise-psa-vs-freshservice) - [ConnectWise PSA vs Atera](https://www.g2.com/compare/atera-vs-connectwise-psa) - [ConnectWise PSA vs SysAid](https://www.g2.com/compare/connectwise-psa-vs-sysaid) - [ConnectWise PSA vs ServiceNow IT Service Management](https://www.g2.com/compare/connectwise-psa-vs-servicenow-it-service-management) - [ConnectWise PSA vs SolarWinds Service Desk](https://www.g2.com/compare/connectwise-psa-vs-solarwinds-service-desk) - [ConnectWise PSA vs Autotask](https://www.g2.com/compare/autotask-vs-connectwise-psa) - [ConnectWise PSA vs ClickUp](https://www.g2.com/compare/clickup-vs-connectwise-psa) - [ConnectWise PSA vs Zoho Desk](https://www.g2.com/compare/connectwise-psa-vs-zoho-desk) ### 9. [ClickUp](https://www.g2.com/products/clickup/reviews) By ClickUp **Average Rating:** 4.6/5 **Total Reviews:** 13,734 ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. Categories in common with ServiceWise: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [ServiceWise vs ClickUp](https://www.g2.com/compare/clickup-vs-servicewise) **Compare ClickUp with other alternatives:** - [ClickUp vs Jira Service Management](https://www.g2.com/compare/clickup-vs-jira-service-management) - [ClickUp vs Freshservice](https://www.g2.com/compare/clickup-vs-freshservice) - [ClickUp vs Atera](https://www.g2.com/compare/atera-vs-clickup) - [ClickUp vs SysAid](https://www.g2.com/compare/clickup-vs-sysaid) - [ClickUp vs ServiceNow IT Service Management](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management) - [ClickUp vs SolarWinds Service Desk](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk) - [ClickUp vs Autotask](https://www.g2.com/compare/autotask-vs-clickup) - [ClickUp vs ConnectWise PSA](https://www.g2.com/compare/clickup-vs-connectwise-psa) - [ClickUp vs Zoho Desk](https://www.g2.com/compare/clickup-vs-zoho-desk) ### 10. [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) By Zoho **Average Rating:** 4.4/5 **Total Reviews:** 7,843 Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily. Categories in common with ServiceWise: [Help Desk](https://www.g2.com/categories/help-desk) **Compare:** [ServiceWise vs Zoho Desk](https://www.g2.com/compare/servicewise-vs-zoho-desk) **Compare Zoho Desk with other alternatives:** - [Zoho Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-zoho-desk) - [Zoho Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-zoho-desk) - [Zoho Desk vs Atera](https://www.g2.com/compare/atera-vs-zoho-desk) - [Zoho Desk vs SysAid](https://www.g2.com/compare/sysaid-vs-zoho-desk) - [Zoho Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-zoho-desk) - [Zoho Desk vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-zoho-desk) - [Zoho Desk vs Autotask](https://www.g2.com/compare/autotask-vs-zoho-desk) - [Zoho Desk vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-zoho-desk) - [Zoho Desk vs ClickUp](https://www.g2.com/compare/clickup-vs-zoho-desk) ## Explore Articles - [Most recommended business expense app](https://www.g2.com/discussions/most-recommended-business-expense-app) - [Which UKG Marketplace apps integrate with existing HR and payroll systems to identify the best fit for your organisation?](https://www.g2.com/discussions/which-ukg-marketplace-apps-integrate-with-existing-hr-and-payroll-systems-to-identify-the-best-fit-for-your-organisation) - [What are the best IT compliance services for mid-market deployments requiring reliable uptime and consistent performance at scale?](https://www.g2.com/discussions/what-are-the-best-it-compliance-services-for-mid-market-deployments-requiring-reliable-uptime-and-consistent-performance-at-scale) - [Best-rated app to manage business passwords](https://www.g2.com/discussions/best-rated-app-to-manage-business-passwords) - [What's the leading software for field technicians](https://www.g2.com/discussions/what-s-the-leading-software-for-field-technicians) - [Best EDI software](https://www.g2.com/discussions/best-edi-software-in-2025-expert-advice-needed) ## Spotlight Categories - [Digital Asset Management Software](https://www.g2.com/categories/digital-asset-management) - [Help Desk Software](https://www.g2.com/categories/help-desk) - [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)