SBSA Technology / EDI Reviews & Product Details

As a small business supplying Whole Foods, EDI used to feel overwhelming. SBSA Technology made it simple. Their system connects directly with Whole Foods’ requirements, so our orders, invoices, and shipping notices go through without errors.

The portal is easy to use, and I can track everything in real time—no chasing paperwork or worrying about compliance. Their support team has been fantastic, walking us through the setup and quickly resolving questions.

For a small supplier like us, SBSA has taken the stress out of EDI and let us focus on growing our relationship with Whole Foods. Review collected by and hosted on G2.com.

I don't think that there is something which i don't like in that company. Review collected by and hosted on G2.com.

Running a business across multiple European markets means dealing with different retailers, logistics partners, and accounting systems—and before SBSA Technology, that was a daily challenge for us. Since we started using their platform, everything changed.

SBSA connected us to hundreds of our trading partners in one place—retailers, distributors, freight carriers—without the endless back-and-forth of emails and manual uploads. Whether I’m shipping from Germany to France or fulfilling orders to the UK, the system handles EDI and API connections effortlessly. It works just as well with our large retail clients as it does with smaller, specialized distributors.

What I appreciate most is how easy it is to manage everything from their portal. I can see the status of every order in real time, track documents, and know instantly if there’s an issue—before it becomes a problem. We’ve integrated it with our ERP and accounting systems, and it runs quietly in the background, freeing my team to focus on sales and operations instead of paperwork.

Their support team also deserves a mention—responsive, professional, and always willing to adapt the setup to our business needs. For a company like mine, where efficiency and accuracy directly affect customer satisfaction, SBSA Technology has become an essential partner.

If you’re a business owner trading across Europe and beyond, I can say from experience—this is the kind of system that makes expansion and compliance much less stressful. Review collected by and hosted on G2.com.

I can’t say something i dislike. Full experience was good. Review collected by and hosted on G2.com.

The best thing about SBSA Technology is how effortlessly it integrates with multiple systems like QuickBooks, Xero, and NetSuite. The automation in sales order processing and logistics connectivity with carriers like UPS and FedEx saves a huge amount of manual work. It’s truly a complete solution that brings accounting, order management, and shipping together in one place. Review collected by and hosted on G2.com.

The platform is feature-rich, but because of that, the initial setup can feel slightly overwhelming for smaller teams. It takes some time to fully understand all the customization options. However, once the setup is done, everything runs smoothly. Review collected by and hosted on G2.com.

As a small business working with several major retailers, we were constantly juggling different EDI requirements and deadlines. SBSA Technology brought all of it together in one easy-to-use platform. From receiving purchase orders to sending ASNs and invoices, the process is now fully automated and error-free.

Their system ensures we meet each retailer’s compliance standards, which has helped us avoid costly chargebacks and improve relationships with our partners. The support team is responsive and understands the challenges small businesses face. With SBSA, we’ve gained efficiency, accuracy, and peace of mind. Review collected by and hosted on G2.com.

The occasional complexity in advanced features and the initial setup process could be simplified further. Review collected by and hosted on G2.com.

The biggest advantage is having all marketplaces and retailers integrated into one unified dashboard. Instead of logging into multiple systems, we can see every order, shipment, and invoice in one place. This streamlined view has made our operations more efficient, and the clean, intuitive interface makes it easy for the team to adapt quickly. The platform truly simplifies what used to be a very fragmented process. Review collected by and hosted on G2.com.

There’s really nothing to dislike. The platform delivers exactly what we need, and everything works seamlessly without unnecessary complexity. Review collected by and hosted on G2.com.

The reliability and ease of use stand out the most. We don’t have to babysit the system. Once everything was integrated, it just keeps running. I also appreciate how intuitive the dashboard is it makes it simple for my team to track the flow of documents without feeling overwhelmed Review collected by and hosted on G2.com.

Nothing major so far. There’s a short learning curve in the beginning, but that’s expected with any new system. The support team really helps smooth it out quickly Review collected by and hosted on G2.com.

SBSA Technology is what every company should strive to be. Their customer service is wonderful; they make themselves available to answer questions, and anything that isn't working quite right, they correct almost immediately. I couldn't be more happy with the service, the price, and the product.

Just for comparison stake, I started off trying to work with SPS Commerce (DO Not confuse SPS with SBSA!!). SPS promised the world. They said I would be connected in two weeks max; the team would walk me through setup and would "Take care of everything". Well, once I signed the contract, everyone ghosted me. I could not get a hold of the sales guy, no one reached out to me, and two weeks later, I had still not been contacted for setup. SPS does not list anyone's phone numbers on their emails, so you are forced to email and wait for them to respond...if they respond. Long, painful story short, I signed the contract in September; in February, I was still not set up on any of the four systems I contracted. In the meantime, they had been billing me a system fee (for a system I was not setup on).

Working with SBSA has been the antithesis of SPS. SBSA gives you their phone numbers so you can call and get timely support form someone who knows your system. They had me set up in less than 12 days (not 12 working days - 12 days). They walked me through the system and how to process my shipment, they set me up on the cheapest connection type (unlike SPS who said the only connection type that would work was they one that they billed the most for), and even worked with me on pricing due to my current low volume on a couple of connections. They did what they said they would do, and more.

Do yourself a favor and start your EDI journey with SBSA Technology. I have worked with very few companies that actually care about their customers' success and provide this level of service. SBSA is the only EDI company I will recommend. Review collected by and hosted on G2.com.

With all of my different types of connections, it was a bit confusing how to process the different types of shipments at first. SBSA got on the phone with me and walked me through the process and spent the time to make sure I understood the differences. So not really an issue in the end. Best part, they took my input and are looking at potentially implementing some simplifications for me. Review collected by and hosted on G2.com.

We work with retailers in both the U.S. and Europe, each with its own EDI standards. SBSA Technology connected all of them into one system, so we no longer have to manage different processes for each partner. Everything from POs to final delivery is visible in real time, and their support team is always there when we need them. Review collected by and hosted on G2.com.

The setup process can be a bit complex, and some advanced features require a learning curve. Review collected by and hosted on G2.com.

One of the biggest benefits of SBSA Technology is the transparency. I can see the status of every order, every document, and every shipment in real time. If an issue comes up, we know instantly and can fix it before it turns into a problem. Review collected by and hosted on G2.com.

Sometimes the setup and learning curve felt a bit technical in the beginning, but once we got used to it, things ran smoothly. Review collected by and hosted on G2.com.

I really like how SBSA Technology centralizes all EDI transactions into one clean dashboard. The system makes it simple to manage orders, invoices, and shipping across multiple partners without needing to log into different platforms. It saves time and ensures data accuracy. Review collected by and hosted on G2.com.

The reporting features are powerful, but I wish the customization for analytics was a little more intuitive. Sometimes it takes extra steps to get the exact format I want. Review collected by and hosted on G2.com.