Sandler's Training, and Jeffrey Borovitz specifically, pulled back the curtain on the mystery of Sales for this field guy.
As Field Tech/Customer Support diva, answering an existing customer's question as fast as possible is the walk off home run, the mic drop of Customer Support.
As a Sales Professional, no, absolutely not. It took every single week of training and homework for Mr. Borovitz and the Sandler Sales System to break through that Field Tech ego wall and offer me the tools to treat Prospects the Sandler Way and the good old existing customers the good old way.
Darrell Martin Review collected by and hosted on G2.com.