Compare SAP Commerce Cloud and Salesforce B2C Commerce 
At a Glance
Market Segments
Enterprise (45.3% of reviews)
Mid-Market (40.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
SAP Commerce Cloud
Star Rating
(301)4.3 out of 5
Market Segments
Enterprise (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Commerce CloudSalesforce B2C Commerce
Star Rating
(571)4.3 out of 5
Market Segments
Mid-Market (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSAP Commerce Cloud vs Salesforce B2C Commerce
When assessing the two solutions, reviewers found Salesforce B2C Commerce easier to use and do business with overall. Reviewers felt that the products are equally easy to set up and administer.
- SAP Commerce Cloud and Salesforce B2C Commerce both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that SAP Commerce Cloud is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SAP Commerce Cloud over Salesforce B2C Commerce.
Pricing
Entry-Level Pricing
SAP Commerce Cloud
No pricing availableSalesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
SAP Commerce Cloud
Free Trial is available
Salesforce B2C Commerce
No trial information availableRatings
Meets Requirements
8.6
220
8.6
342
Ease of Use
8.1
229
8.2
442
Ease of Setup
7.9
168
7.9
269
Ease of Admin
8.1
96
8.1
133
Quality of Support
8.5
211
8.3
323
Has the product been a good partner in doing business?
8.4
89
8.6
131
Product Direction (% positive)
8.9
212
8.6
327
Features by Category
Design
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Merchandising
Not enough data
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Analytics
Not enough data
9.2
22
Not enough data
9.2
22
Administration
Not enough data
9.2
21
Not enough data
9.0
21
Administration
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Integrations
Not enough data
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Cart Management
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Order Entry
8.8
69
Not enough data
9.0
69
Not enough data
8.8
68
Not enough data
Order Tracking
8.9
70
Not enough data
8.9
71
Not enough data
8.7
67
Not enough data
Inventory Management
8.9
70
Not enough data
8.9
66
Not enough data
8.8
67
Not enough data
Customer Management
9.0
68
Not enough data
8.9
67
Not enough data
8.7
68
Not enough data
Subscription Management
8.7
68
Not enough data
8.9
66
Not enough data
8.7
68
Not enough data
9.1
66
Not enough data
Agentic AI - Order Management
9.2
6
Not enough data
8.1
6
Not enough data
Headless Commerce
8.3
81
8.1
98
8.4
83
8.4
102
8.3
82
8.4
99
8.5
86
8.4
103
8.5
87
8.4
101
Generative AI
8.1
33
8.0
83
8.0
33
7.9
87
Agentic AI - E-Commerce Platforms
8.3
20
8.6
19
8.5
21
8.2
19
8.1
20
8.4
19
7.6
20
8.4
19
7.8
20
8.4
19
7.8
20
8.4
19
Merchandising/Marketing
8.1
106
8.2
217
8.3
131
8.2
163
8.1
133
|
Verified
8.2
232
8.1
131
|
Verified
8.0
223
8.0
126
7.7
210
8.0
127
|
Verified
8.0
209
8.3
105
8.1
206
Product Catalog
8.3
132
8.3
217
8.3
128
|
Verified
8.2
217
8.3
130
|
Verified
8.2
225
8.3
114
|
Verified
8.2
197
Order Process
8.5
134
|
Verified
8.3
218
8.6
127
|
Verified
8.1
214
8.1
125
|
Verified
8.3
211
8.5
126
|
Verified
8.3
216
8.5
131
8.2
218
8.0
118
|
Verified
7.9
204
8.4
127
8.2
206
8.4
116
8.1
189
Multi-Channel Support
8.4
129
8.3
202
7.9
122
|
Verified
8.2
205
8.1
119
|
Verified
8.3
189
8.4
124
|
Verified
8.2
209
8.2
118
|
Verified
8.0
194
7.9
96
8.1
135
8.5
129
|
Verified
8.2
183
Platform
8.5
122
|
Verified
8.2
199
8.4
132
|
Verified
8.2
216
8.2
131
|
Verified
8.3
204
8.4
128
|
Verified
8.4
217
8.3
122
8.2
221
8.7
123
|
Verified
8.6
210
8.5
120
|
Verified
8.6
198
8.6
125
|
Verified
8.5
202
8.2
122
|
Verified
8.3
188
8.5
121
|
Verified
8.5
184
8.3
123
|
Verified
8.4
195
8.5
131
|
Verified
8.5
218
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
8.9
40
8.6
28
8.7
40
8.5
28
Omnichannel Features
8.8
40
8.0
27
8.6
34
8.0
27
8.9
38
8.2
26
9.0
35
8.6
27
8.6
36
8.6
27
8.7
39
8.6
28
8.6
38
8.3
27
Categories
Categories
Shared Categories
SAP Commerce Cloud and Salesforce B2C Commerce are categorized as E-Commerce Platforms and Omnichannel Commerce
Reviews
Reviewers' Company Size
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Computer Software
9.0%
Retail
8.2%
Accounting
5.1%
Marketing and Advertising
4.3%
Other
57.0%
Retail
12.5%
Information Technology and Services
10.8%
Computer Software
8.0%
Apparel & Fashion
5.7%
Accounting
4.4%
Other
58.6%
Alternatives
Discussions
What is SAP Commerce Cloud?
2 Comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 Comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
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