--- title: Salesforce Backup & Recover Reviews meta_title: 'Salesforce Backup & Recover Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 499 reviews by the users' company size, role or industry to find out how Salesforce Backup & Recover works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 499 scale: '5' date_modified: '2026-10-21' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

Salesforce Backup & Recover Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Salesforce Backup & Recover Reviews (499)

View 1 Video Reviews
Reviews

Salesforce Backup & Recover Reviews (499)

View 1 Video Reviews
4.5
499 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable data protection offered by this product, highlighting its intuitive interface and automated backup features that provide peace of mind. Many appreciate the ability to perform granular restores, which simplifies data recovery processes. However, a common concern is the high cost, which can be a barrier for smaller organizations.

Pros & Cons

Generated from real user reviews
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Jessica J.
JJ
Jessica J.
Director of Sales Operations
Mid-Market (51-1000 emp.)
"Essential Platform for Reliable Data Backup"
5/5
What do you like best about Salesforce Backup & Recover?

Without it, we wouldn’t have any platform to back up our data. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

It's expensive now that Salesforce owns it Review collected by and hosted on G2.com.

Indraja T.
IT
Indraja T.
Mid-Market (51-1000 emp.)
"Essential Data and Metadata Backup Capability"
4/5
What do you like best about Salesforce Backup & Recover?

Important for data and metadata backup and recovery Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Not an Out of box feature and is paid option Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Reliable Data Backup and Recovery Solution"
4/5
What do you like best about Salesforce Backup & Recover?

I like the fast data backup and log provision features. It provides peace of mind from a security perspective, and it's great to quickly check logs in case of a data breach. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

I've heard that the server sometimes goes down. Review collected by and hosted on G2.com.

PS
Pavan S.
Salesforce Integration Consultant
Mid-Market (51-1000 emp.)
"Easy Sandbox Backups and Restores, but Not Real-Time and Needs Manual Mapping"
3.5/5
What do you like best about Salesforce Backup & Recover?

Easy to use for backing up all data and restoring it back to the sandbox. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

It isn’t real-time in nature, and it also requires manual mapping. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Love the Compare Feature"
4/5
What do you like best about Salesforce Backup & Recover?

The compare feature. It’s a set it and forget it unless you are doing a release where it is a part of our devops. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

I don’t have anything negative to say about this product. Review collected by and hosted on G2.com.

Anirudh P.
AP
Anirudh P.
Director, GTM Apps
Mid-Market (51-1000 emp.)
"Best Backupp"
5/5
What do you like best about Salesforce Backup & Recover?

Once you set it up, you don't have to worry about it again. What I appreciate most is the ability to compare backups and easily identify what might be missing. As a developer, I find this tool especially valuable when working with several organizations and collaborating with multiple team members. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The time it takes to complete the same backup seems to change each time, and I wish it were more consistent. Occasionally, the process is much too slow, which can be quite frustrating. Review collected by and hosted on G2.com.

Drea C.
DC
Drea C.
Service Manager
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Safely Retrieves Data Without Issues"
4.5/5
What do you like best about Salesforce Backup & Recover?

Able to retrieve data safely without any issues Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Nothing for now I didn't feel anything as a roadblock Review collected by and hosted on G2.com.

Ashish S.
AS
Ashish S.
Small-Business (50 or fewer emp.)
"Streamlined, Standardized Sales Process Made Easy"
4.5/5
What do you like best about Salesforce Backup & Recover?

Helps us take automated backup and meet compliance requirements Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Nothing. It is good enough to meet the requirements Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Reliable Data Protection with Room for Smoother Restores"
5/5
What do you like best about Salesforce Backup & Recover?

Own gives true peace of mind when it comes to data protection. Automated backups, quick recovery options, and seamless integration with Salesforce mean you’re never scrambling to restore lost data or rebuild configurations. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Would love an even smoother restore workflows and faster support turnaround at times. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Exceptional onboarding that sets the gold standard."
4/5
What do you like best about Salesforce Backup & Recover?

This is exactly how the onboarding process should be handled. Instead of receiving a generic automated email with a link, I was paired with an expert who provided immediate value by summarizing best practices and productivity tips tailored to our needs. I’ve only been an admin for an hour, but this level of support makes me incredibly confident in the tool and excited to manage our backups with this team.

About the tool: easy to use, logical, scalable, ability to store with 2nd storage place - no surprise, it's Salesforce the world most loved CRM module. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

There are some areas that could be improved. For example, it's currently not possible to view the total space used. While there is an option to have exception objects, there isn't a way to whitelist objects, which is disappointing for an organization with 3,500 objects. Although I've only used it for about an hour so far, I am familiar with the ecosystem and trust that these suggestions will be taken into account. Review collected by and hosted on G2.com.

Questions about Salesforce Backup & Recover? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is OwnBackup used for?

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0
Join the conversation
Moses K.
MK
Moses Kitimbo
•
Last activity about 3 years ago

How can I become Ownbackup agent?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

11%

Perceived Cost

$$$$$
Salesforce Backup & Recover Comparisons
Salesforce Backup & Recover Features
Real-time Sync
Storage Capacity
Remote Backup
SaaS Application Variety
Storage Formats
File Sharing
Security Standards
Encrypted Storage
Cross-system Integration