--- title: Salesforce Backup & Recover Reviews meta\_title: 'Salesforce Backup & Recover Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 415 reviews by the users' company size, role or industry to find out how Salesforce Backup & Recover works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 415 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- # Salesforce Backup & Recover Reviews & Product Details Visit Website Salesforce Backup & Recover - formerly Own Recover / OwnBackup - protects against the damaging consequences of data loss and corruption. Purpose-built for Salesforce architecture, it automatically protects your important data, metadata, sandboxes, files, attachments, and managed packages with daily and on-demand backups. Critically, backup operations do not consume your valuable Salesforce API limits, preserving access for your business-critical applications. It is easily deployed - you can begin protecting your data in minutes with an intuitive, user-friendly experience. When a data emergency strikes, Salesforce Backup & Recover’s market-leading recovery tools ensure minimal business disruption. Users can swiftly understand what data, metadata, or files have been impacted, then accelerate recovery by isolating and surgically restoring only the affected objects, records, and fields, ensuring healthy data remains intact. The solution automatically detects schema changes, ensuring your backups remain reliable even as you update and customize your Salesforce environment. Salesforce Backup & Recover also helps customers easily meet industry and regulatory requirements like GDPR and HIPAA, with features such as customizable retention policies and tools to manage and execute data subject access requests in your backup data. * * * Product Website Salesforce Backup & Recover Seller [Salesforce](https://www.g2.com/sellers/salesforce) Discussions [Salesforce Backup & Recover Community](https://www.g2.com/products/salesforce-backup-recover/discuss) Languages Supported German, English, French, Hebrew Solution Type Best-of-Breed Overview by Mike Melone Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/salesforce-backup-recover/pricing) ## Salesforce Backup & Recover Integrations (2) What do users say about integrations? Verified by Salesforce Backup & Recover [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) Show More ![Prakash M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prakash M.") PM Prakash M. Salesforce Administrator / Developer Mid-Market (51-1000 emp.) 10/14/2025 "Great Data Backup Process, but Ownback UI Needs Improvement" 5/5 What do you like best about Salesforce Backup & Recover? This is regarding the process of backing up data from any source. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? The UI for ownback still needs more work. It could be improved to provide a better user experience. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? Make sure to back up both the metadata and the regular data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Nathan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan G.") NG Nathan G. MLS Project Manager Mid-Market (51-1000 emp.) 10/16/2025 "Reliable Data Storage and Replication with No Downsides" 5/5 What do you like best about Salesforce Backup & Recover? The ability to safely store are replicated data in an external location Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? I really can’t think of anything I don’t like about own. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? Safely offloads and replicates our data and an external location, not related to salesforce Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JD Jakob D. Mid-Market (51-1000 emp.) 10/15/2025 "Powerful Tool with a Steep Setup Curve" 5/5 What do you like best about Salesforce Backup & Recover? Great tool, takes some time to set up. Once that’s done it does it’s job perfectly Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? The setup can be somewhat complicated depending on the complexity of the org Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? Complete back up solution for disaster recovery Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite CD Chad D. Sr Salesforce Administrator Mid-Market (51-1000 emp.) 9/11/2023 "Excellent experience since Day 1" 5/5 What do you like best about Salesforce Backup & Recover? The user interface and experience is one of the biggest highlights of OwnBackup. Each step along the way, the interface presents the good and the "issues" that you might be facing. You can identify problems - whether related to login or permissions - quickly and address most with relative ease. The dashboard, the updates, the reports are all top notch! Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? I have not experienced much that I dislike about OwnBackup. Tracing issues with permissions take time, as can making bulk updates to the related profile for the automated user. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? Prior to OwnBackup, our backup/recovery/restoration process involved the standard Salesforce Data Extracts on a weekly basis. This is incredibly inefficient, as I am sure folks know! Our first order of business with OwnBackup was to establish the regular backup cadence to address that need. We have been able to expand our use of sandboxes by using sandbox seeding, to ensure our 3rd party vendor has applicable information without compromising our customer information! We are also looking into the OwnBackup Secure product to further improve our current security setup. Review collected by and hosted on G2.com. Show More 12/11/2024 Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Jayanthi a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayanthi a.") JA Jayanthi a. Salesforce functional lead Enterprise (\> 1000 emp.) 10/14/2025 "Great Backup Feature, but Error Messages Need Improvement" 5/5 What do you like best about Salesforce Backup & Recover? We use own back up and it’s great, help us to get the backup Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? Errors aren’t very clear, if you can provide more details that would be great Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? It takes backup and it’s great to use Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Varun D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun D.") VD Varun D. Enterprise (\> 1000 emp.) 10/15/2025 "Absolutely Love Using It!" 4/5 What do you like best about Salesforce Backup & Recover? Its too good to use and best solution for us to have Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? Nothing that needs to be mentioned here but still it can be little difficult to implement and that is it Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? Customer success solution Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite DL Dianna L. Salesforce Administrator Small-Business (50 or fewer emp.) 10/15/2025 "Great Alerts Feature, No Complaints" 5/5 What do you like best about Salesforce Backup & Recover? Receiving alerts for different parameters (i.e. email when X amount of accounts have been updated). Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? There is nothing that I dislike at the moment. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? It is backing up our data which we weren’t doing before. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JH J H. Program Manager Enterprise (\> 1000 emp.) 10/16/2025 "Empowering Data Management with No Downsides" 3.5/5 What do you like best about Salesforce Backup & Recover? It empowers customers to ensure the availability, security and compliance of mission-critical data Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? Nothing dislike about Own from Salesforce Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? It provides comprehensive data protection and management solutions to increase data security, compliance, and resilience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Jason L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason L.") JL Jason L. Sr. CRM Support Manager Mid-Market (51-1000 emp.) 10/14/2025 "Reliable Salesforce Data Backup with Few Drawbacks" 5/5 What do you like best about Salesforce Backup & Recover? I like how the data from salesforce is backed up incase something happens Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? There is not a lot of things to dislike. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? We are nervous of our data wiping out so this eases our minds Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Aditya b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya b.") AB Aditya b. Mid-Market (51-1000 emp.) 10/15/2025 "Great for Managing ROT Files, But Lacks PII Consideration" 4/5 What do you like best about Salesforce Backup & Recover? I like the achieving part. It helps orgs manage ROT files Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? It doesn't take into consideration PII. A layar of PII protection and agentforce could help Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? Archiving. It helps my org manage ROT files Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about Salesforce Backup & Recover? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Salesforce Backup & Recover ](https://www.g2.com/products/salesforce-backup-recover/discussions/new) ![Moses K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moses K.") MK Moses Kitimbo • Last activity almost 3 years ago How can I become Ownbackup agent? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-can-i-become-ownbackup-agent) GU Guest User What is OwnBackup used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ownbackup-used-for) [ View all Discussions ](https://www.g2.com/products/salesforce-backup-recover/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 12 months ### Average Discount 11% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/salesforce-backup-recover/pricing) ## How much does Salesforce Backup & Recover cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 40 purchases. Get Price Estimate Salesforce Backup & Recover Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5b75f072e64dd0b4174c72c1f0734e63/odaseva.png "Product Avatar Image") Odaseva 4.5/5(44) [ Compare Now ](https://www.g2.com/compare/odaseva-vs-salesforce-backup-recover) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_57fd7e650a9069da71f7dc65b521a1f1/spanning-backup.png "Product Avatar Image") Spanning Backup 4.2/5(232) [ Compare Now ](https://www.g2.com/compare/salesforce-backup-recover-vs-spanning-backup) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d478c7013d003e240716e93ce3ec07c2/druva-data-security-cloud.png "Product Avatar Image") Druva Data Security Cloud 4.7/5(741) [ Compare Now ](https://www.g2.com/compare/druva-data-security-cloud-vs-salesforce-backup-recover) ##### ##### Salesforce Backup & Recover Features Functionality Real-time Sync Storage Capacity Remote Backup Compatibility SaaS Application Variety Storage Formats Management File Sharing Security Standards Encrypted Storage [ View More Features ](https://www.g2.com/products/salesforce-backup-recover/features) ## Top-Rated Alternatives [ ![Druva Data Security Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Druva Data Security Cloud") Druva Data Security Cloud 4.7/5(741) ](https://www.g2.com/products/druva-data-security-cloud/reviews) [ ![Spanning Backup](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Spanning Backup") Spanning Backup 4.2/5(232) ](https://www.g2.com/products/spanning-backup/reviews) [ ![Backupify](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Backupify") Backupify 4.2/5(189) ](https://www.g2.com/products/backupify/reviews) [ View All Alternatives ](https://www.g2.com/products/salesforce-backup-recover/competitors/alternatives) ##### Categories on G2 [SaaS Backup](https://www.g2.com/categories/saas-backup) ##### Explore More [Which revenue cycle optimization consulting firms specialize in SaaS and subscription-based companies?](https://www.g2.com/discussions/which-revenue-cycle-optimization-consulting-firms-specialize-in-saas-and-subscription-based-companies)[Top platforms for content-driven digital marketing strategies](https://www.g2.com/discussions/what-are-the-top-platforms-for-implementing-content-driven-digital-marketing-strategies)[Best AI software for automating legal document creation](https://www.g2.com/discussions/what-is-the-best-ai-software-for-automating-legal-document-creation-fb132e0b-fde6-4f03-b9ac-ddd5516989a9) [Which all-in-one hardware monitoring dashboard works best for a small IT team tracking servers and workstations without needing a separate tool for each device type?](https://www.g2.com/discussions/which-all-in-one-hardware-monitoring-dashboard-works-best-for-a-small-it-team-tracking-servers-and-workstations-without-needing-a-separate-tool-for-each-device-type)[Is Insight Assurance worth it for IT compliance services?](https://www.g2.com/discussions/is-insight-assurance-worth-it-for-it-compliance-services)[Pros and Cons Details](https://www.g2.com/products/salesforce-backup-recover/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)