Rosterfy Reviews & Product Details

Rosterfy is the world's leading volunteer management platform, helping organisations automate administration, enhance volunteer experiences and scale their programs with confidence. Trusted by charities, sporting organisations, governments, healthcare providers, educational institutions and major global events, Rosterfy streamlines the entire volunteer lifecycle; from recruitment and onboarding through to scheduling, communications, training, compliance, recognition and reporting. Having powered more than 160 million volunteer hours across 77+ countries, Rosterfy is redefining volunteer management through intelligent automation and AI. Organisations use Rosterfy to reduce manual administration, improve volunteer engagement, strengthen compliance and gain greater visibility into program performance. Trusted by some of the world's most recognised volunteer programs including the British Heart Foundation, the Super Bowl, City of London and SXSW just to name a few, Rosterfy helps organisations save an average of 50% of administrative time by replacing repetitive manual tasks with powerful automations. From automated volunteer onboarding, screening, training reminders and communications through to intelligent scheduling based on volunteer skills, preferences, qualifications and availability, Rosterfy enables organisations to automate up to 75% of the volunteer journey. With the introduction of Pip, Rosterfy's AI-powered assistant, organisations can now create and edit events, shifts and generate forms through simple prompts. Complementing the platform is Rosterfy's fully featured mobile app, providing volunteers with a seamless, self-service experience. Volunteers can discover opportunities, complete training, manage shifts, communicate with teams and track their volunteering activity anytime, anywhere. Built for organisations that need to scale sustainably, Rosterfy combines enterprise-grade security with industry-leading flexibility. Certified against ISO 27001 and SOC 2 standards and hosted on AWS infrastructure with local data hosting across Australia, the United Kingdom, Europe, the United States and Canada, Rosterfy helps organisations meet compliance requirements while protecting sensitive volunteer data. With its configurable architecture, comprehensive automation engine and AI-driven innovation roadmap, Rosterfy is more than volunteer management software, it's a future-ready platform that empowers organisations to do more with the same resources, increase volunteer retention and deliver greater impact in the communities they serve.

Seller

Rosterfy

Discussions

Rosterfy Community

Languages Supported

Arabic, German, English, French, Japanese, Lithuanian, Dutch, Polish, Russian, Slovenian, Spanish

Solution Type

Best-of-Breed

Overview by

Martin O'Neill

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

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Rosterfy Integrations

(25)

Verified by Rosterfy

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Verified User in Civic & Social Organization

Mid-Market (51-1000 emp.)

3/29/2026

"Reliable Integrations, Predictable Performance"

3/5

What do you like best about Rosterfy?

Rosterfy being able to integrate directly into systems and being a reliable and predictable system is great. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

User friendliness in the admin view can be challenging and the learning curve to be comfortable with the system can be steep and take some time. Review collected by and hosted on G2.com.

Emma A.

Regional Program Lead

Mid-Market (51-1000 emp.)

3/31/2026

"Multiple Team Leaders Is Great, But Updates and Unavailability Feel Duplicated"

3.5/5

What do you like best about Rosterfy?

Being able to have multiple Team Leaders (people doing rosters). Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

Having to updates in multiple areas if soemthing changes eg time or location and have 2 options for registering unavailability Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

8/5/2025

"A really great volunteer management system"

4.5/5

What do you like best about Rosterfy?

It's really helped us bring the volunteer journey together. Now our volunteers can see the progress of their applications, apply for other volunteer roles and sign up for shifts and volunteer events all in one place.

The customer support has been good. They're open to helping us explore the best ways of using Rosterfy and will often come up with alternative ideas Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

I guess there are still some limitations or things that don't exist yet. We've had a couple of bugs with links in emails which were fixed, but a bit frustrating for our volunteers for a little while.

It does seem like new features are added frequently which is good and there is the option to submit your own feature requests.

We'd also really like it if our volunteers had a way of communicating with each other too. Review collected by and hosted on G2.com.

What problems is Rosterfy solving and how is that benefiting you?

It's solved a lot of admin that was happening between volunteer managers and volunteers. With the automations functions volunteers can receive confirmation emails and reminders just by clicking 'sign up' to one shift. We've been able to build complete email journeys for a volunteer roles which really helps the volunteer to feel engaged, but also frees up time for volunteer managers. Review collected by and hosted on G2.com.

Tatyana T.

Staffing Manager

Small-Business (50 or fewer emp.)

9/8/2025

"Challenging but rewarding."

3.5/5

What do you like best about Rosterfy?

The team's support; the variety of functions; that everything can be found in one place. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

It's slow. There are too many buttons/ clicks required for most functions. Need a lot of training in order to operate it to its best ability. Review collected by and hosted on G2.com.

Response from Martin O'Neill of Rosterfy

edit

We just wanted to say thank you for taking the time to review Rosterfy. We're delighted to support you and your programme.

Verified User in Events Services

Mid-Market (51-1000 emp.)

7/28/2025

"Rosterfy Administrator Experience"

4/5

What do you like best about Rosterfy?

Rosterfy is a holistic rostering, communication and application review system. There are few platforms out there that operate so holistically. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

Rosterfy can be a bit clunky, and can take a while to learn if you're new to the platform. Review collected by and hosted on G2.com.

Jacqui G.

Special Events Volunteer Manager

Mid-Market (51-1000 emp.)

12/6/2024

"Great system that has improved compliance, administration and volunteer experience"

4.5/5

What do you like best about Rosterfy?

Simplifies administration - saving time. Supports planning and executing volunteer journeys. Friendly support team. Open to new ideas. Able to develop system to meet bespoke needs. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

Bespoke development can be outside of budget limitations. Review collected by and hosted on G2.com.

What problems is Rosterfy solving and how is that benefiting you?

Simple way to compliantly manage volunteer data whilst providing volunteers with a positive experience through up to date communications, through automations, being able to self serve information. Simplifying administration through pre determined processes and procedures, including integration with a payment system for taking and returning deposits. Prior to Rosterfy the programme was run off spreadsheets, a variety of forms and was very administratively heavy and open to error. Review collected by and hosted on G2.com.

David C.

Early Careers Events & Ambassador Marketing Manager

Enterprise (> 1000 emp.)

7/22/2024

"An Outstanding Volunteer Management Platform"

5/5

What do you like best about Rosterfy?

Rosterfy has revolutionised the way we manage our volunteer programme. This end-to-end volunteer management platform handles everything from onboarding to volunteer management and training, allowing us to focus on what truly matters: working with volunteers, their development, and supporting our business's volunteering programme.

One of the standout features of Rosterfy is its adaptability. The system can be fully customized to match our company's branding, making it feel like an integral part of our organisation. Additionally, it can be tailored to meet our specific needs, with everything being automated to streamline processes.

Thanks to Rosterfy, we've reduced our administrative workload from 80% to 40%. This efficiency gain has been a game-changer, enabling us to dedicate more time and resources to our core mission.

I highly recommend Rosterfy to any business looking to venture into corporate volunteering. You won't regret it. I am a huge advocate of this system, and it has truly transformed our volunteer management process. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

While Rosterfy is a fantastic system, the onboarding process was quite long, which added significant pressure internally to get it up and running. As someone who does not come from an IT and systems background, I found the "Show you" and "Go Do" model to be less effective for us. However, once we got past the initial setup, the system itself has been excellent. Review collected by and hosted on G2.com.

What problems is Rosterfy solving and how is that benefiting you?

Reduced Administrative Burden: We went from spending 80% of our time on volunteer management admin to just 40%, freeing up valuable time to focus on strategic activities.

Streamlined Onboarding and Training: The platform efficiently manages the entire onboarding and training process, ensuring our volunteers are well-prepared and engaged from the start.

Enhanced Volunteer Management: Rosterfy allows us to effectively track and manage volunteer activities, schedules, and communications in one centralised system.

Customisable and Brand-Aligned: The system’s adaptability means we can customize it to align with our company’s branding and specific needs, creating a seamless integration with our existing processes.

Automated Processes: Automation of routine tasks has increased efficiency and accuracy, reducing the likelihood of errors and ensuring consistency in our volunteer management.

Improved Focus on Core Mission: By handling the administrative aspects, Rosterfy has enabled us to concentrate more on working with volunteers, supporting their development, and advancing our business's volunteering program. Review collected by and hosted on G2.com.

Jess B.

Head of Operations, Mental Health Workforce

Mid-Market (51-1000 emp.)

6/3/2024

"Great staff/volunteer management and rostering tool!"

5/5

What do you like best about Rosterfy?

It's such a customisable system that you can really make work how you need it to, there is a lot of flexibility and I love the ability to set up automations within the system as well. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

As it's so customisable, it does take time and effort to build the system to work in a way you want to use it. This means it's not as easy as onboarding and being ready to go the next day, but the benefits outweigh this in my opinion. Review collected by and hosted on G2.com.

Ellie R.

Youth & Workforce Development Manager

Small-Business (50 or fewer emp.)

5/29/2024

"London Youth Games"

4.5/5

What do you like best about Rosterfy?

Rosterfy is a great Volunteer Management System which is highly configurable to our needs. It has been able to suit our current volunteer management processes very well, enabling switch to an online platform and integration to be very smooth. Furthermore, the Rosterfy team are great and are always on hand to support. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

The only thing it would be great for Rosterfy to be able to do is to connect our volunteers better so we can continue building a community for them. This would be beneficial for us to develop our volunteer programme. Review collected by and hosted on G2.com.

Jun Rong C.

Volunteer Management Executive

Small-Business (50 or fewer emp.)

8/14/2023

"Fantastic Product once it is set up right"

4.5/5

What do you like best about Rosterfy?

Rosterfy is a rather versatile program which requires planning upon the initial set up. We did the set up very similarly to an accounting software. Beginning with the Chart of Accounts, you'd want to set up a naming convention for your events so that it can be easily be searched using either the prefix or * wild cards.

After that, it worked like a charm. The Rosterfy team is continually improving their software and we managed to fix a few rather large issues we had (the calendar mainly) after a software patch or two. Overall, it is simple enough to get the job done and stable enough to provide you with much needed information such as volunteer hours. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

Not sure if this is a user issue, but I can't seem to get the "reports" function for more complex reports (eg. number of shifts a volunteer has clocked in the year).

Simple reports work like a charm. The Rosterfy team could consider making the report function as intuitive and user-friendly as the rest of the program. Review collected by and hosted on G2.com.