Top 10 Rocket.Chat Alternatives & Competitors

(351)4.2 out of 5

If you are considering Rocket.Chat, you may also want to investigate similar alternatives or competitors to find the best solution. Business Instant Messaging Software is a widely used technology, and many people are seeking quick, productive software solutions with text summarization. Other important factors to consider when researching alternatives to Rocket.Chat include user interface and messages. The best overall Rocket.Chat alternative is Microsoft Teams. Other similar apps like Rocket.Chat are Webex Suite, Slack, LiveChat, and Mattermost. Rocket.Chat alternatives can be found in Business Instant Messaging Software but may also be in Video Conferencing Software or Work Management Software.

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Best Paid & Free Alternatives to Rocket.Chat

Microsoft Teams
Webex Suite
Slack
LiveChat
Mattermost
Zoom Workplace
3CX
Fin by Intercom

Top 10 Alternatives to Rocket.Chat Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Rocket.Chat stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Marketing and Advertising, and Telecommunications, and find the best product for your business.

Microsoft Teams

By Microsoft

4.4/5

(17,587)

Product Description

Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file storage, and application integration into a single interface, facilitating seamless collaboration across various devices and operating systems. As part of the Microsoft 365 suite, Teams enhances productivity by providing a centralized hub for team interactions and project management. Key Features and Functionality: - Chat and Messaging: Facilitates real-time text communication with individuals or groups, supporting rich text, emojis, stickers, and GIFs. - Video Conferencing: Offers high-quality video meetings with features like screen sharing, custom backgrounds, and live captions, accommodating both small team huddles and large webinars. - File Sharing and Collaboration: Enables secure file storage and sharing through integration with OneDrive and SharePoint, allowing multiple users to co-author documents simultaneously. - Integration with Applications: Supports integration with a wide range of Microsoft and third-party applications, enhancing workflow efficiency by bringing various tools into one platform. - Security and Compliance: Provides enterprise-grade security measures, including data encryption for meetings, chats, calls, and files, ensuring compliance with industry standards. Primary Value and Solutions Provided: Microsoft Teams addresses the challenges of modern workplace collaboration by unifying communication channels, reducing the need for multiple disparate tools. It enhances team productivity by centralizing resources, facilitating real-time collaboration, and ensuring secure information sharing. By integrating with the broader Microsoft 365 ecosystem, Teams offers a cohesive environment that supports remote work, hybrid teams, and in-person collaboration, adapting to the diverse needs of today's workforce.

Reviewers say compared to Rocket.Chat, Microsoft Teams is:

More expensive

Easier to set up

Easier to do business with

Categories in common with Rocket.Chat:

Business Instant Messaging

By Cisco

Product Description

Reviewers say compared to Rocket.Chat, Webex Suite is:

More expensive

Easier to do business with

Better at support

Categories in common with Rocket.Chat:

Business Instant Messaging

By Salesforce

Product Description

Reviewers say compared to Rocket.Chat, Slack is:

Easier to set up

Easier to do business with

Better at support

Categories in common with Rocket.Chat:

Business Instant Messaging

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Mattermost

By Mattermost

4.3/5

(358)

Product Description

Reviewers say compared to Rocket.Chat, Mattermost is:

Easier to do business with

Better at support

More usable

Categories in common with Rocket.Chat:

Business Instant Messaging

Zoom Workplace

By Zoom

4.5/5

(55,503)

Product Description

Reviewers say compared to Rocket.Chat, Zoom Workplace is:

Easier to do business with

Easier to set up

Easier to admin

Categories in common with Rocket.Chat:

Business Instant Messaging

By 3CX

Product Description

Reviewers say compared to Rocket.Chat, 3CX is:

Easier to admin

Easier to set up

Easier to do business with

Categories in common with Rocket.Chat:

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to Rocket.Chat, Fin by Intercom is:

More expensive

Better at support

Easier to do business with

Categories in common with Rocket.Chat:

Live Chat