# Top 10 Rocket.Chat Alternatives & Competitors **Average Rating:** 4.2/5 **Total Number of Reviews:** 374 Explore the best alternatives to Rocket.Chat for users who need new software features or want to try different solutions. Business Instant Messaging Software is a widely used technology, and many people are seeking easy to use, secure software solutions with text summarization. Other important factors to consider when researching alternatives to Rocket.Chat include features and file sharing. The best overall Rocket.Chat alternative is Microsoft Teams. Other similar apps like Rocket.Chat are Webex Suite, Slack, LiveChat, and Mattermost. Rocket.Chat alternatives can be found in [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) but may also be in [Video Conferencing Software](https://www.g2.com/categories/video-conferencing) or [Work Management Software](https://www.g2.com/categories/work-management). ## Best Paid & Free Alternatives to Rocket.Chat - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - [Mattermost](https://www.g2.com/products/mattermost/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - [Jitsi](https://www.g2.com/products/jitsi/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) ## Top 10 Alternatives to Rocket.Chat Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Rocket.Chat stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Marketing and Advertising, and Telecommunications, and find the best product for your business. ### 1. [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) By Microsoft **Average Rating:** 4.4/5 **Total Reviews:** 19,177 Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file storage, and application integration into a single interface, facilitating seamless collaboration across various devices and operating systems. As part of the Microsoft 365 suite, Teams enhances productivity by providing a centralized hub for team interactions and project management. Key Features and Functionality: - Chat and Messaging: Facilitates real-time text communication with individuals or groups, supporting rich text, emojis, stickers, and GIFs. - Video Conferencing: Offers high-quality video meetings with features like screen sharing, custom backgrounds, and live captions, accommodating both small team huddles and large webinars. - File Sharing and Collaboration: Enables secure file storage and sharing through integration with OneDrive and SharePoint, allowing multiple users to co-author documents simultaneously. - Integration with Applications: Supports integration with a wide range of Microsoft and third-party applications, enhancing workflow efficiency by bringing various tools into one platform. - Security and Compliance: Provides enterprise-grade security measures, including data encryption for meetings, chats, calls, and files, ensuring compliance with industry standards. Primary Value and Solutions Provided: Microsoft Teams addresses the challenges of modern workplace collaboration by unifying communication channels, reducing the need for multiple disparate tools. It enhances team productivity by centralizing resources, facilitating real-time collaboration, and ensuring secure information sharing. By integrating with the broader Microsoft 365 ecosystem, Teams offers a cohesive environment that supports remote work, hybrid teams, and in-person collaboration, adapting to the diverse needs of today's workforce. Reviewers say compared to Rocket.Chat, Microsoft Teams is: - More expensive - Easier to set up - Easier to do business with Categories in common with Rocket.Chat: [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging), [Video Conferencing](https://www.g2.com/categories/video-conferencing) **Compare:** [Rocket.Chat vs Microsoft Teams](https://www.g2.com/compare/microsoft-teams-vs-rocket-chat) **Compare Microsoft Teams with other alternatives:** - [Microsoft Teams vs Webex Suite](https://www.g2.com/compare/microsoft-teams-vs-cisco-webex-suite) - [Microsoft Teams vs Slack](https://www.g2.com/compare/microsoft-teams-vs-slack) - [Microsoft Teams vs LiveChat](https://www.g2.com/compare/livechat-vs-microsoft-teams) - [Microsoft Teams vs Mattermost](https://www.g2.com/compare/mattermost-vs-microsoft-teams) - [Microsoft Teams vs Zoom Workplace](https://www.g2.com/compare/microsoft-teams-vs-zoom-workplace) - [Microsoft Teams vs 3CX](https://www.g2.com/compare/3cx-vs-microsoft-teams) - [Microsoft Teams vs Jitsi](https://www.g2.com/compare/jitsi-vs-microsoft-teams) - [Microsoft Teams vs Fin](https://www.g2.com/compare/fin-vs-microsoft-teams) - [Microsoft Teams vs Twilio](https://www.g2.com/compare/microsoft-teams-vs-twilio) ### 2. [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) By Cisco **Average Rating:** 4.2/5 **Total Reviews:** 18,913 Boost productivity with Webex Suite, an all-in-one, AI-powered collaboration platform for hybrid work. Securely manage meetings, calling, events, and more in one place. Reviewers say compared to Rocket.Chat, Webex Suite is: - More expensive - Better at support - Easier to do business with Categories in common with Rocket.Chat: [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging), [Video Conferencing](https://www.g2.com/categories/video-conferencing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Rocket.Chat vs Webex Suite](https://www.g2.com/compare/rocket-chat-vs-cisco-webex-suite) **Compare Webex Suite with other alternatives:** - [Webex Suite vs Microsoft Teams](https://www.g2.com/compare/microsoft-teams-vs-cisco-webex-suite) - [Webex Suite vs Slack](https://www.g2.com/compare/slack-vs-cisco-webex-suite) - [Webex Suite vs LiveChat](https://www.g2.com/compare/livechat-vs-cisco-webex-suite) - [Webex Suite vs Mattermost](https://www.g2.com/compare/mattermost-vs-cisco-webex-suite) - [Webex Suite vs Zoom Workplace](https://www.g2.com/compare/cisco-webex-suite-vs-zoom-workplace) - [Webex Suite vs 3CX](https://www.g2.com/compare/3cx-vs-cisco-webex-suite) - [Webex Suite vs Jitsi](https://www.g2.com/compare/jitsi-vs-cisco-webex-suite) - [Webex Suite vs Fin](https://www.g2.com/compare/fin-vs-cisco-webex-suite) - [Webex Suite vs Twilio](https://www.g2.com/compare/twilio-vs-cisco-webex-suite) ### 3. [Slack](https://www.g2.com/products/slack/reviews) By Salesforce **Average Rating:** 4.5/5 **Total Reviews:** 39,177 Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams. Reviewers say compared to Rocket.Chat, Slack is: - Easier to set up - Easier to do business with - Better at support Categories in common with Rocket.Chat: [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging) **Compare:** [Rocket.Chat vs Slack](https://www.g2.com/compare/rocket-chat-vs-slack) **Compare Slack with other alternatives:** - [Slack vs Microsoft Teams](https://www.g2.com/compare/microsoft-teams-vs-slack) - [Slack vs Webex Suite](https://www.g2.com/compare/slack-vs-cisco-webex-suite) - [Slack vs LiveChat](https://www.g2.com/compare/livechat-vs-slack) - [Slack vs Mattermost](https://www.g2.com/compare/mattermost-vs-slack) - [Slack vs Zoom Workplace](https://www.g2.com/compare/slack-vs-zoom-workplace) - [Slack vs 3CX](https://www.g2.com/compare/3cx-vs-slack) - [Slack vs Jitsi](https://www.g2.com/compare/jitsi-vs-slack) - [Slack vs Fin](https://www.g2.com/compare/fin-vs-slack) - [Slack vs Twilio](https://www.g2.com/compare/slack-vs-twilio) ### 4. [LiveChat](https://www.g2.com/products/livechat/reviews) By Text **Average Rating:** 4.5/5 **Total Reviews:** 810 Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system. Reviewers say compared to Rocket.Chat, LiveChat is: - Better at support - Easier to do business with - Easier to admin Categories in common with Rocket.Chat: [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [Rocket.Chat vs LiveChat](https://www.g2.com/compare/livechat-vs-rocket-chat) **Compare LiveChat with other alternatives:** - [LiveChat vs Microsoft Teams](https://www.g2.com/compare/livechat-vs-microsoft-teams) - [LiveChat vs Webex Suite](https://www.g2.com/compare/livechat-vs-cisco-webex-suite) - [LiveChat vs Slack](https://www.g2.com/compare/livechat-vs-slack) - [LiveChat vs Mattermost](https://www.g2.com/compare/livechat-vs-mattermost) - [LiveChat vs Zoom Workplace](https://www.g2.com/compare/livechat-vs-zoom-workplace) - [LiveChat vs 3CX](https://www.g2.com/compare/3cx-vs-livechat) - [LiveChat vs Jitsi](https://www.g2.com/compare/jitsi-vs-livechat) - [LiveChat vs Fin](https://www.g2.com/compare/fin-vs-livechat) - [LiveChat vs Twilio](https://www.g2.com/compare/livechat-vs-twilio) ### 5. [Mattermost](https://www.g2.com/products/mattermost/reviews) By Mattermost **Average Rating:** 4.3/5 **Total Reviews:** 368 For privacy-conscious enterprises, Mattermost is a leading messaging workspace solution because it increases productivity while meeting custom security and sovereignty needs. Four of the top ten banks in the world as well as leading companies in healthcare, transportation, government agencies and more. Reviewers say compared to Rocket.Chat, Mattermost is: - Easier to do business with - Better at support - More usable Categories in common with Rocket.Chat: [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging) **Compare:** [Rocket.Chat vs Mattermost](https://www.g2.com/compare/mattermost-vs-rocket-chat) **Compare Mattermost with other alternatives:** - [Mattermost vs Microsoft Teams](https://www.g2.com/compare/mattermost-vs-microsoft-teams) - [Mattermost vs Webex Suite](https://www.g2.com/compare/mattermost-vs-cisco-webex-suite) - [Mattermost vs Slack](https://www.g2.com/compare/mattermost-vs-slack) - [Mattermost vs LiveChat](https://www.g2.com/compare/livechat-vs-mattermost) - [Mattermost vs Zoom Workplace](https://www.g2.com/compare/mattermost-vs-zoom-workplace) - [Mattermost vs 3CX](https://www.g2.com/compare/3cx-vs-mattermost) - [Mattermost vs Jitsi](https://www.g2.com/compare/jitsi-vs-mattermost) - [Mattermost vs Fin](https://www.g2.com/compare/fin-vs-mattermost) - [Mattermost vs Twilio](https://www.g2.com/compare/mattermost-vs-twilio) ### 6. [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) By Zoom **Average Rating:** 4.5/5 **Total Reviews:** 56,493 Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost. Reviewers say compared to Rocket.Chat, Zoom Workplace is: - Easier to do business with - Easier to set up - Easier to admin Categories in common with Rocket.Chat: [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging), [Video Conferencing](https://www.g2.com/categories/video-conferencing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Rocket.Chat vs Zoom Workplace](https://www.g2.com/compare/rocket-chat-vs-zoom-workplace) **Compare Zoom Workplace with other alternatives:** - [Zoom Workplace vs Microsoft Teams](https://www.g2.com/compare/microsoft-teams-vs-zoom-workplace) - [Zoom Workplace vs Webex Suite](https://www.g2.com/compare/cisco-webex-suite-vs-zoom-workplace) - [Zoom Workplace vs Slack](https://www.g2.com/compare/slack-vs-zoom-workplace) - [Zoom Workplace vs LiveChat](https://www.g2.com/compare/livechat-vs-zoom-workplace) - [Zoom Workplace vs Mattermost](https://www.g2.com/compare/mattermost-vs-zoom-workplace) - [Zoom Workplace vs 3CX](https://www.g2.com/compare/3cx-vs-zoom-workplace) - [Zoom Workplace vs Jitsi](https://www.g2.com/compare/jitsi-vs-zoom-workplace) - [Zoom Workplace vs Fin](https://www.g2.com/compare/fin-vs-zoom-workplace) - [Zoom Workplace vs Twilio](https://www.g2.com/compare/twilio-vs-zoom-workplace) ### 7. [3CX](https://www.g2.com/products/3cx/reviews) By 3CX **Average Rating:** 4.4/5 **Total Reviews:** 547 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution. Reviewers say compared to Rocket.Chat, 3CX is: - Easier to admin - Easier to set up - Easier to do business with Categories in common with Rocket.Chat: [Live Chat](https://www.g2.com/categories/live-chat), [Video Conferencing](https://www.g2.com/categories/video-conferencing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Rocket.Chat vs 3CX](https://www.g2.com/compare/3cx-vs-rocket-chat) **Compare 3CX with other alternatives:** - [3CX vs Microsoft Teams](https://www.g2.com/compare/3cx-vs-microsoft-teams) - [3CX vs Webex Suite](https://www.g2.com/compare/3cx-vs-cisco-webex-suite) - [3CX vs Slack](https://www.g2.com/compare/3cx-vs-slack) - [3CX vs LiveChat](https://www.g2.com/compare/3cx-vs-livechat) - [3CX vs Mattermost](https://www.g2.com/compare/3cx-vs-mattermost) - [3CX vs Zoom Workplace](https://www.g2.com/compare/3cx-vs-zoom-workplace) - [3CX vs Jitsi](https://www.g2.com/compare/3cx-vs-jitsi) - [3CX vs Fin](https://www.g2.com/compare/3cx-vs-fin) - [3CX vs Twilio](https://www.g2.com/compare/3cx-vs-twilio) ### 8. [Jitsi](https://www.g2.com/products/jitsi/reviews) By 8x8 **Average Rating:** 4.3/5 **Total Reviews:** 229 Jitsi is a set of open-source projects that allows you to easily build and deploy secure videoconferencing solutions. Reviewers say compared to Rocket.Chat, Jitsi is: - Easier to set up - More usable - Better at meeting requirements Categories in common with Rocket.Chat: [Video Conferencing](https://www.g2.com/categories/video-conferencing) **Compare:** [Rocket.Chat vs Jitsi](https://www.g2.com/compare/jitsi-vs-rocket-chat) **Compare Jitsi with other alternatives:** - [Jitsi vs Microsoft Teams](https://www.g2.com/compare/jitsi-vs-microsoft-teams) - [Jitsi vs Webex Suite](https://www.g2.com/compare/jitsi-vs-cisco-webex-suite) - [Jitsi vs Slack](https://www.g2.com/compare/jitsi-vs-slack) - [Jitsi vs LiveChat](https://www.g2.com/compare/jitsi-vs-livechat) - [Jitsi vs Mattermost](https://www.g2.com/compare/jitsi-vs-mattermost) - [Jitsi vs Zoom Workplace](https://www.g2.com/compare/jitsi-vs-zoom-workplace) - [Jitsi vs 3CX](https://www.g2.com/compare/3cx-vs-jitsi) - [Jitsi vs Fin](https://www.g2.com/compare/fin-vs-jitsi) - [Jitsi vs Twilio](https://www.g2.com/compare/jitsi-vs-twilio) ### 9. [Fin](https://www.g2.com/products/fin/reviews) By Intercom, Inc. **Average Rating:** 4.5/5 **Total Reviews:** 3,886 Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions. Reviewers say compared to Rocket.Chat, Fin is: - More expensive - Better at support - Easier to do business with Categories in common with Rocket.Chat: [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [Rocket.Chat vs Fin](https://www.g2.com/compare/fin-vs-rocket-chat) **Compare Fin with other alternatives:** - [Fin vs Microsoft Teams](https://www.g2.com/compare/fin-vs-microsoft-teams) - [Fin vs Webex Suite](https://www.g2.com/compare/fin-vs-cisco-webex-suite) - [Fin vs Slack](https://www.g2.com/compare/fin-vs-slack) - [Fin vs LiveChat](https://www.g2.com/compare/fin-vs-livechat) - [Fin vs Mattermost](https://www.g2.com/compare/fin-vs-mattermost) - [Fin vs Zoom Workplace](https://www.g2.com/compare/fin-vs-zoom-workplace) - [Fin vs 3CX](https://www.g2.com/compare/3cx-vs-fin) - [Fin vs Jitsi](https://www.g2.com/compare/fin-vs-jitsi) - [Fin vs Twilio](https://www.g2.com/compare/fin-vs-twilio) ### 10. [Twilio](https://www.g2.com/products/twilio/reviews) By Twilio **Average Rating:** 4.1/5 **Total Reviews:** 528 Twilio lets you use standard web languages to build voice, VoIP and SMS applications via a web API. Build the next generation of communications with us. Reviewers say compared to Rocket.Chat, Twilio is: - More expensive - Better at meeting requirements Categories in common with Rocket.Chat: [Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) **Compare:** [Rocket.Chat vs Twilio](https://www.g2.com/compare/rocket-chat-vs-twilio) **Compare Twilio with other alternatives:** - [Twilio vs Microsoft Teams](https://www.g2.com/compare/microsoft-teams-vs-twilio) - [Twilio vs Webex Suite](https://www.g2.com/compare/twilio-vs-cisco-webex-suite) - [Twilio vs Slack](https://www.g2.com/compare/slack-vs-twilio) - [Twilio vs LiveChat](https://www.g2.com/compare/livechat-vs-twilio) - [Twilio vs Mattermost](https://www.g2.com/compare/mattermost-vs-twilio) - [Twilio vs Zoom Workplace](https://www.g2.com/compare/twilio-vs-zoom-workplace) - [Twilio vs 3CX](https://www.g2.com/compare/3cx-vs-twilio) - [Twilio vs Jitsi](https://www.g2.com/compare/jitsi-vs-twilio) - [Twilio vs Fin](https://www.g2.com/compare/fin-vs-twilio) --- ## Rocket.Chat Alternatives FAQs ### What are the best alternatives to Rocket.Chat? The best alternatives to Rocket.Chat include [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) (4.4/5 stars, 19,059 reviews), [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) (4.2/5 stars, 18,897 reviews), [Slack](https://www.g2.com/products/slack/reviews) (4.5/5 stars, 39,079 reviews), [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) (4.5/5 stars, 56,418 reviews), and [Mattermost](https://www.g2.com/products/mattermost/reviews) (4.3/5 stars, 368 reviews). These platforms offer higher usability, better support, easier administration, and more comprehensive collaboration features including integrated video conferencing, AI enhancements, and seamless integrations with productivity tools. ### What features do alternatives offer that Rocket.Chat does not? Rocket.Chat lacks some advanced AI-powered meeting and collaboration features found in alternatives, such as AI-generated meeting summaries, transcription, and intelligent search capabilities. It also has a less polished and less intuitive user interface, especially on mobile, and requires more technical expertise for setup and maintenance, particularly for self-hosted deployments. Additionally, Rocket.Chat's video call and voice call functionalities are less developed compared to competitors. ### Which Business Instant Messaging tools do reviewers recommend instead of Rocket.Chat? Reviewers recommend [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) for its comprehensive integration with Microsoft 365, reliable video conferencing, and organized team collaboration. [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) is favored for its all-in-one AI-powered collaboration platform with strong security and enterprise-grade features. [Slack](https://www.g2.com/products/slack/reviews) is praised for its intuitive UI, channel-based communication, and extensive integrations that enhance productivity. [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) is recommended for its ease of use, reliable video and audio quality, and AI-powered meeting tools. [Mattermost](https://www.g2.com/products/mattermost/reviews) is preferred by privacy-conscious enterprises for its self-hosting capabilities, security, and developer-friendly integrations. These alternatives provide more polished user experiences, advanced features, and better support compared to Rocket.Chat. ### How does Rocket.Chat compare to Microsoft Teams? According to G2 data, [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) holds an average rating of 4.2/5 from 374 reviews, while [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) has a higher average rating of 4.4/5 based on 19,059 reviews. Microsoft Teams leads Rocket.Chat by 0.3 points in meeting requirements (8.9 vs 8.6), 0.1 points in usability (8.8 vs 8.7), 0.9 points in ease of setup (9.1 vs 8.2), 0.4 points in ease of administration (8.7 vs 8.3), 0.6 points in support (8.6 vs 8.0), and 0.7 points in ease of doing business (8.9 vs 8.2). User feedback highlights Rocket.Chat's strengths in ease of use (14 mentions), security (9 mentions), customization (7 mentions), and flexibility, with many users appreciating its self-hosting capabilities and control over data. However, Rocket.Chat users report challenges with its user interface (7 mentions), learning curve (5 mentions), mobile app performance, and setup complexity. Conversely, Microsoft Teams is praised for its team collaboration (895 mentions), ease of use (845 mentions), integration with Microsoft 365 apps, video call quality, and comprehensive feature set. Its cons include performance issues such as slow loading (418 mentions), resource intensity, interface clutter, and notification overload. Rocket.Chat offers unique features like hand raising and whiteboarding, which Microsoft Teams does not. Overall, Microsoft Teams provides a more polished, integrated, and scalable collaboration experience, while Rocket.Chat excels in customization, data control, and security for organizations with technical capacity to manage self-hosting. ### Why do users choose Microsoft Teams over Rocket.Chat? Users choose [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) over Rocket.Chat primarily due to its superior ease of setup (9.1 vs 8.2), better ease of administration (8.7 vs 8.3), and stronger support (8.6 vs 8.0) as reflected in G2 dimension scores. Microsoft Teams’ deep integration with Microsoft 365 applications such as Word, Excel, Outlook, and SharePoint enhances productivity by enabling seamless real-time collaboration without switching platforms, which is a significant advantage cited by users. Additionally, Microsoft Teams offers a more intuitive and polished user interface with extensive features including reliable video conferencing, screen sharing, and AI-powered meeting tools like transcription and summaries, which improve workflow efficiency. Its all-in-one platform consolidates chat, meetings, file sharing, and project coordination, reducing the need for multiple tools and improving operational ROI. Despite some performance and notification management challenges, users appreciate Microsoft Teams for its scalability, enterprise-grade security, and comprehensive collaboration capabilities. The large user base and extensive support resources also contribute to its preference, especially in organizations already invested in the Microsoft ecosystem, making it a cost-effective and practical choice over Rocket.Chat. ## Explore Articles - [Which RO-I software has the best reviews](https://www.g2.com/discussions/which-ro-i-software-has-the-best-reviews) - [Top-rated platforms for enterprise content analytics](https://www.g2.com/discussions/which-are-the-top-rated-platforms-for-enterprise-content-analytics) - [What's the top CPQ tool for large companies in tech](https://www.g2.com/discussions/what-s-the-top-cpq-tool-for-large-companies-in-tech) - [Best software for hosting online webinars](https://www.g2.com/discussions/best-software-for-hosting-online-webinars) - [Top ticketing apps for corporate events](https://www.g2.com/discussions/top-ticketing-apps-for-corporate-events) - [PR Firms in Los Angeles](https://www.g2.com/categories/pr-firms/locations/los-angeles-ca-us) ## Spotlight Categories - [Event Management Platforms](https://www.g2.com/categories/event-management-platforms) - [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) - [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service)