--- title: RingEX Reviews meta\_title: 'RingEX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1428 reviews by the users' company size, role or industry to find out how RingEX works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 1428 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # RingEX Reviews & Product Details Visit Website WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful. * * * Product Website RingEX Seller [RingCentral](https://www.g2.com/sellers/ringcentral) Discussions [RingEX Community](https://www.g2.com/products/ringex/discuss) Languages Supported German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Ring Central Show More ## Pricing Pricing provided by RingEX. ### Core $30.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/ringex/pricing) ## RingEX Integrations (44) What do users say about integrations? 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CA Cyprian A. Senior Frontend Developer and Lead Developer Small-Business (50 or fewer emp.) 8/8/2026 "All-in-One Communications Hub with Powerful Integrations" 5/5 What do you like best about RingEX? What I like best about RingEX is that it brings core business communications into one platform. I can manage business calling, extensions, voicemail, team messaging, meetings, and SMS/MMS without constantly switching between separate tools. The desktop and mobile applications are especially useful for keeping communication consistent when I am moving between my workstation and phone. The main benefits for me are easier collaboration, more flexible communication with customers and colleagues, and simpler administration. Features such as auto attendants, call queues, shared lines, and call delegation help organize incoming calls, while Google and Microsoft integrations fit naturally into existing workflows. I also value the breadth of available integrations and APIs because they give technical teams room to connect communications with internal systems. Overall, RingEX gives me a practical foundation for coordinating voice, messaging, and meetings in one environment. Review collected by and hosted on G2.com. What do you dislike about RingEX? The biggest downside of RingEX is that its breadth can make administration and everyday navigation feel more complex than you might expect. Configuring extensions, call queues, auto attendants, permissions, and user onboarding or offboarding takes careful planning, especially when multiple communication modes are enabled. Team messaging and notifications can also get noisy if teams don’t establish clear channel and retention practices. I also found that keeping the desktop and mobile experiences consistent required user training and straightforward usage guidelines. Integrations are helpful, but they introduce another layer of setup, ongoing configuration, and troubleshooting. Overall, I’d recommend a structured rollout with documented call flows, permissions, notification standards, and offboarding procedures, rather than treating RingEX like a simple plug-and-play phone system. Review collected by and hosted on G2.com. What problems is RingEX solving and how is that benefiting you? The main problem RingEX solves for me is fragmented business communication. In the past, calls, internal messaging, meetings, and SMS often ended up as separate workflows, which made it harder to keep conversations connected and to manage user access consistently. I use RingEX to bring business calling, extensions, auto-attendant routing, team messaging, meetings, and SMS together in one cloud-based platform. This gives me a more consistent experience across desktop and mobile, so I can stay reachable without being tied to a single location or device. It also makes it easier to route calls to the right person or queue, and to move between communication channels without losing context. The biggest benefits for me are less context switching and simpler administration. Having implemented production systems, I also appreciate that integrations and APIs are available when communication needs to connect with other business workflows. Review collected by and hosted on G2.com. Show More Response from Madi Hayford of RingEX [Editedit](https://www.g2.com/survey_responses/ringex-review-13227167/official_response/edit) Hey Cyprian, we appreciate your wonderful insights! It is fantastic to hear how RingEX is serving as an all-in-one communications hub for your organization. We are proud that bringing calling, extensions, team messaging, video meetings, and SMS/MMS together across desktop and mobile has eliminated fragmented workflows and reduced context switching. It is also great to know that you are leveraging our auto attendants, call queues, Google and Microsoft integrations, and open APIs to align with your existing processes. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together. We also encourage you to explore and engage with our RingCentral Community, which is a place to collaborate with other users, ask questions, and discover tips from both peers and RingCentral experts. For your convenience, we have included a link below. Thank you for being a loyal RingCentral customer, Cyprian!! [See how RingEX improved](https://community.ringcentral.com/) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Javier M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Javier M.") JM Javier M. Strategic Account Manager Small-Business (50 or fewer emp.) 4/9/2026 "Seamless Integration and Exceptional Support" 5/5 What do you like best about RingEX? I truly appreciate the incredible support from RingEX, which I didn’t expect to be at such a high level. I also value being able to speak with knowledgeable experts whose recommendations genuinely help our team. The integration of RingEX with different programs—CRMs, ERPs, and other platforms—is fantastic; it isn’t just a standalone tool, and it really helps streamline our operations. The audio quality during calls is excellent as well. On top of that, the setup was very easy thanks to the thorough training materials, including PDFs and step-by-step guides, which made the transition smooth for our small team. Overall, RingEX is intuitive and very easy to use for both us and our customers, and I rely on it every day for my daily operations. Review collected by and hosted on G2.com. What do you dislike about RingEX? I was new to me but I was able to adapt to use it very fast. Review collected by and hosted on G2.com. What problems is RingEX solving and how is that benefiting you? I use RingEX for smooth integration with different platforms, making operations easy. It offers excellent support and is intuitive and simple for our team to use. Review collected by and hosted on G2.com. Show More Response from Madi Hayford of RingEX [Editedit](https://www.g2.com/survey_responses/ringex-review-12608346/official_response/edit) Hi Javier, we are proud that our Support Team exceeds your expectations and that our integration ecosystem helps you and your team streamline operations. We believe that RingEX is at its best when it is working in harmony with your CRMs and ERPs, so it is fantastic to hear that it makes your daily workflow smoother. We are also glad you find our training materials and PDFs helpful! It is our pleasure to be the tool you rely on every day. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together. We also encourage you to explore and engage with our RingCentral Community, which is a place to collaborate with other users, ask questions, and see tips from both peers and RingCentral experts. For your convenience, we have included a link below. Thank you for choosing RingCentral. We look forward to continuing to provide the high-quality audio and expert support your team deserves, Javier! [See how RingEX improved](https://community.ringcentral.com/) 8/7/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Justin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin K.") JK Justin K. Supervisor, PR and Outside Sales Small-Business (50 or fewer emp.) 7/30/2026 "Great for Tracking Calls & Voicemails" 3.5/5 What do you like best about RingEX? Ease of using for locating current and missed calls. Along with also having a voicemail system to easily view even while performing other in store tasks. For us, we are also able to capture after hours missed calls easily for staff to follow up with guests in a timely manner. Review collected by and hosted on G2.com. What do you dislike about RingEX? We are researching the use of adding SMS to our account and daily use. I understand having a subscription service, but it seems like each individual angle is an added on cost to be to use. I would also like to see a bit of a format re-design to see calls, missed calls, and voicemails all at the same time. Review collected by and hosted on G2.com. What problems is RingEX solving and how is that benefiting you? Currently it is serving as our main answering system But we are looking at angle of SMS for our guests to help with ordering notifications. We are also looking at the angle of having live video calls with our guests for virtual shoe fittings. Review collected by and hosted on G2.com. Show More Response from Madi Hayford of RingEX [Editedit](https://www.g2.com/survey_responses/ringex-review-13186820/official_response/edit) Hey Justin, we appreciate your great feedback! We are pleased that RingEX makes it easy for your staff to track calls, manage voicemails, and capture after-hours inquiries, ensuring timely follow-ups with guests. The Review Team would love the opportunity to learn more about your experience. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together. Thank you for being a loyal RingCentral customer, Justin! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Aashu J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aashu J.") AJ Aashu J. Student Computer Software Small-Business (50 or fewer emp.) 7/27/2026 Guest users or non-business users of the software, not included in G2 scores. "RingEX Became My Main Calling App for Group Work" 5/5 What do you like best about RingEX? I mostly use RingEX when I need to stay in touch with classmates during project work. I regularly use the team messaging feature to share quick updates instead of switching between different apps. When we need to discuss something in detail, I start a video meeting, and it has been enough for our small group discussions. I also use the mobile and desktop sync, so I can continue conversations even after leaving campus. The call history is another feature I check often because I sometimes need to remember who I spoke with or return a missed call. These are the features I end up using almost every week. Review collected by and hosted on G2.com. What do you dislike about RingEX? The desktop app occasionally takes a little longer to load after an update, and I have had a few moments where notifications arrived later than expected. Review collected by and hosted on G2.com. What problems is RingEX solving and how is that benefiting you? Earlier, I used separate apps for calling, messaging, and meetings, so I often forgot where a conversation had happened. Now I use RingEX for most of my calls, messages, and short video discussions, and I can also check my call history if I miss something. As a result, it has become simpler to keep track of conversations without searching through multiple apps. Review collected by and hosted on G2.com. Show More Response from Madi Hayford of RingEX [Editedit](https://www.g2.com/survey_responses/ringex-review-13169167/official_response/edit) Thank you for taking the time to share your feedback, Aashu! We are pleased to hear that RingEX has become your main app for project collaboration, making it easier to keep track of team messages, video meetings, and call history across both mobile and desktop. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together. We appreciate you choosing RingCentral, Aashu! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Omar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar S.") OS Omar S. Project Manager Information Technology and Services Enterprise (\> 1000 emp.) 7/13/2026 "Stable calls, solid messaging, and AI that actually helps after meetings" 4.5/5 What do you like best about RingEX? Having calls, messages, and meetings in the same platform has been more useful than I expected. It doesn’t sound like a big deal at first, but it really shows its value when I’m juggling several projects at once and need to remember who approved a change, when we spoke with the client, or what was still pending after a call. With RingEX, communication feels much more connected and easier to track. Call quality has been stable, and honestly, that matters more to me than any flashy feature. A client call shouldn’t depend on whether the tool feels like working that day. For follow-up meetings, deliverable reviews, and quick calls with vendors, I rarely have to pause or troubleshoot because of technical issues. The mobile experience has also been very strong. Some days a conversation starts on my desktop and I need to continue it from my phone while moving between meetings. Being able to keep that flow without losing context helps a lot, especially when a decision can’t wait until I’m back at my computer. Review collected by and hosted on G2.com. What do you dislike about RingEX? I haven’t had any bad experiences with RingEX. For my day-to-day work, it’s been reliable and consistently solid. Calls, video, messaging, integrations, and the AI features all come together in one workflow without making anything feel cluttered, and that’s what I appreciate most. It gives me the communication tools I need without forcing me to bounce between different apps whenever a conversation turns into a task, a meeting, or a follow-up. Review collected by and hosted on G2.com. What problems is RingEX solving and how is that benefiting you? A client recently changed several priorities after a long follow-up call. It was not just about moving dates. The change affected deliverables, approvals, and the availability of two people on the team. In the past, that kind of conversation usually ended with scattered notes and someone trying to remember exactly what had been agreed. This time, we used RingEX during the call, went through the key points with the client, and then used the notes and summary to turn those decisions into clear next steps. The next day, when someone asked why a delivery date had moved, I did not have to answer from memory or dig through different messages. We already had the context, the main agreements, and the follow-up items in one place. That helped us avoid confusion and adjust the plan without turning one call into a long chain of clarifications. Review collected by and hosted on G2.com. Show More Response from Madi Hayford of RingEX [Editedit](https://www.g2.com/survey_responses/ringex-review-13097268/official_response/edit) Hey Omar, thank you for taking the time to share your fantastic feedback! It is wonderful to hear that RingEX is serving your team as a reliable and connected communication platform, helping you manage several projects at once without feeling cluttered. We are pleased that features such as the unified messaging system, stable call quality, and AI-generated notes are successfully keeping your workflows organized and providing a clear context for your follow-up meetings and vendor conversations. We are also glad to know that the mobile experience has been very strong, allowing you to seamlessly continue your desktop conversations on the go without losing context when a quick decision cannot wait. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together. We also encourage you to explore and engage with our RingCentral Community, which is a place to collaborate with other users, ask questions, and discover tips from both peers and RingCentral experts. For your convenience, we have included a link below. We appreciate you being a loyal RingCentral customer, Omar! [See how RingEX improved](https://community.ringcentral.com/) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Tricia T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tricia T.") TT Tricia T. Information Systems Manager Mid-Market (51-1000 emp.) 6/25/2026 "Intuitive Onboarding and Helpful AI Notes, but Support Can Be Time-Consuming" 3.5/5 What do you like best about RingEX? It’s pretty easy to onboard new employees because the UI/UX is straightforward and intuitive. The AI Transcript Notes are also helpful for keeping the conversation flowing and making sure we don’t miss key points. Review collected by and hosted on G2.com. What do you dislike about RingEX? Their technical support team consistently takes up our time, especially when problems could have been resolved with straightforward answers instead of putting us through a loop of the same responses. I also feel that some features should have been included in the subscription plan rather than placed in the Add-Ons. Performance-wise, even though we’ve been using RingCentral for a long time, there are still unresolved issues, and our company will likely have to find workarounds instead. Review collected by and hosted on G2.com. What problems is RingEX solving and how is that benefiting you? The AI transcription feature has been extremely helpful. Call Monitoring has also helped our teams improve the quality of their calls. Recently, we've integrated RingCentral with HubSpot and have been helping our team to keep up with their KPIs. Review collected by and hosted on G2.com. Show More Response from Madi Hayford of RingEX [Editedit](https://www.g2.com/survey_responses/ringex-review-13033300/official_response/edit) Hey Tricia, thank you for your great feedback! We are pleased to hear that RingEX’s intuitive user interface simplifies your new employee onboarding, and that our native AI Transcript Notes and Call Monitoring features are helping your team maintain call quality. It is also fantastic to know that your HubSpot CRM integration is successfully keeping your team aligned with their critical KPIs through automated activity syncs. We appreciate your candid comments regarding your experiences with our technical Support Team, as well as your feedback regarding subscription tier features versus paid add-ons. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together. We also encourage you to explore and engage with our RingCentral Community, which is a place to collaborate with other users, ask questions, and discover tips from both peers and RingCentral experts. For your convenience, we have included a link below. We appreciate you being a loyal RingCentral customer, Tricia! [See how RingEX improved](https://community.ringcentral.com/) Current UserValidated ReviewerIncentivizedSource: Seller invite BC Bruce C. COO Small-Business (50 or fewer emp.) 6/22/2026 "Terrible to cancel, lacking honesty from their reps." 0/5 What do you like best about RingEX? I liked that my users could download the app and use their cell phones with the service. Nobody wants to be tied to a desk phone, so this made it much more convenient. Review collected by and hosted on G2.com. What do you dislike about RingEX? The price was the reason I looked to make a switch, and I found that other well known services cost half. They lacked morals when I tried to cancel. During cancellation, support repeatedly told us we could not cancel or even reduce licenses because of a contract they could not produce. After reviewing our own agreement, we found no minimum seat requirement. Once we pointed this out, support suddenly agreed to reduce the account to a single line. The issue was eventually resolved, but only after significant back-and-forth. I recommend obtaining and reading your contract before accepting statements about what changes are or are not permitted. Review collected by and hosted on G2.com. What problems is RingEX solving and how is that benefiting you? They do not seem to have any problem solving tools that other services do not also have. Review collected by and hosted on G2.com. Show More Response from Madi Hayford of RingEX [Editedit](https://www.g2.com/survey_responses/ringex-review-12993964/official_response/edit) Hey Bruce, thank you for sharing your feedback with us. We are pleased to hear that your users found our mobile application convenient and flexible for their day-to-day communication needs; however, we apologize for any frustration you experienced. We appreciate your diligence in reviewing your specific agreement guidelines to achieve a resolution. If you are interested in continuing the conversation, please reference this review and email the Review Team directly at review@ringcentral.com. We would love the opportunity to help improve your experience in any way we can! Current UserValidated ReviewerSource: Organic SU Suhasu U. Associate Software Engineer Mid-Market (51-1000 emp.) 6/20/2026 "Seamless Communication, Unifies Our Workflow" 5/5 What do you like best about RingEX? I really appreciate how RingEX brings calling, messaging, and meetings together in one place. It’s easy to use, reliable, and helps our team stay connected without constantly switching between different apps. Having everything integrated makes day-to-day communication simpler, and we can move quickly from chat to a call or a meeting without changing tools, which saves a lot of time. Features like presence status, call forwarding, and the smooth transitions between chats and calls help boost our productivity. The integration with our CRM applications is also a big help, since it keeps communication tied to our daily workflows. On top of that, the initial setup was smoother than I expected: most configurations were straightforward, so we were able to get up and running with minimal training. Review collected by and hosted on G2.com. What do you dislike about RingEX? Overall, it has worked really well for me, but there are a few areas that could be improved. The desktop app can feel a little slow at times, especially when handling multiple chats. Still, it’s flexible overall, which I appreciate. Review collected by and hosted on G2.com. What problems is RingEX solving and how is that benefiting you? I find RingEX helps solve communication disorganization by bringing calls, messages, and meetings into one place, which saves time. It’s easy to use, keeps us connected without constantly switching between apps, and improves productivity with features like presence status and call forwarding. Review collected by and hosted on G2.com. Show More Response from Madi Hayford of RingEX [Editedit](https://www.g2.com/survey_responses/ringex-review-12983792/official_response/edit) Hey Suhasu, we are proud that RingEX successfully unifies your calling, messaging, and meeting tools into a single environment, and that our CRM integration is actively boosting your productivity. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together. We also encourage you to explore and engage with our RingCentral Community, which is a place to collaborate with other users, ask questions, and discover tips from both peers and RingCentral experts. For your convenience, we have included a link below. Thank you for being a loyal RingCentral customer, Suhasu! [See how RingEX improved](https://community.ringcentral.com/) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Raffy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raffy B.") RB Raffy B. Senior IT Team leader for System and Network / SECOP Enterprise (\> 1000 emp.) 9/25/2025 "RingEx is easy to setup. I've setup 25 contact center very easily using IVR editor and duplications" 5/5 What do you like best about RingEX? Pricing is fair, and it now includes an AI feature we can use while on calls. The UI is easy to understand, and the implementation process was superb. I also like that you can duplicate settings or a call queue, which makes setup almost instant. Our employees adapted quickly with minimal training. The platform offers a wide range of features, including video, voice, messaging, and integration capabilities. On top of that, the support team is knowledgeable and highly responsive. I also frequently use the support button whenever I have questions or need help. Review collected by and hosted on G2.com. What do you dislike about RingEX? If you don’t have much basic VOIP experience, the initial setup can feel overwhelming. I get that certain integrations will naturally take some effort, but I’ve run into occasional call-quality issues that can impact reliability. On top of that, the live reports and analytics could use more context and clearer explanations, and they’d be easier to work with if the interface were more user-friendly—especially for people who aren’t technically inclined. Review collected by and hosted on G2.com. What problems is RingEX solving and how is that benefiting you? They’ve addressed all of our challenges, especially around managing communication channels, by bringing voice, video, and messaging together and streamlining our tools into a single platform. This consolidation removes the need for separate applications and makes it much easier for teams to stay connected, whether they’re in the office or working remotely. The biggest benefits we’ve seen are higher team productivity, faster customer response times, and lower IT overhead, since we no longer have to maintain and manage multiple communication tools. Review collected by and hosted on G2.com. Show More Response from Madi Hayford of RingEX [Editedit](https://www.g2.com/survey_responses/ringex-review-11729131/official_response/edit) Hey Raffy, thank you for sharing such a thoughtful review of your experience with RingEX! We are happy to hear that the platform’s flexibility, features, and ease of use support your setup and help improve productivity for your teams. It is also great to know that our Support Team has been responsive and helpful whenever you have needed assistance. We appreciate your feedback; insights like yours are extremely valuable as we continue to enhance the platform and make it even more user-friendly for every customer. We would love to hear more about your experience; if you are interested in continuing the conversation and sharing more, please reference this review and email The Review Team directly at review@ringcentral.com. We also encourage you to explore and engage with our RingCentral Community, which is a place to collaborate with other users, ask questions, and see tips from both peers and RingCentral experts. For your convenience, we have included the link below. Thank you again for choosing RingCentral and for taking the time to share your perspective, Raffy! [See how RingEX improved](https://community.ringcentral.com/) 6/3/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Gerry A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerry A.") GA Gerry A. Admin Small-Business (50 or fewer emp.) 7/24/2025 "Versatile Communication Tool with Some Glitches" 5/5 What do you like best about RingEX? I use RingEX primarily for managing my team's project schedules, and I find it simple to use. The application is wonderful because it combines four applications into one app, allowing me to call, text, video call, and fax seamlessly. I appreciate being able to use RingEX on both my phone and desktop, as it integrates well with other applications and my CRM. The initial setup was pretty easy, and the support for integration and onboarding was great. Review collected by and hosted on G2.com. What do you dislike about RingEX? I would say that sometimes it's glitchy, especially glitches between the CRM and RingEX. Also, tech support could have more incentive. Review collected by and hosted on G2.com. What problems is RingEX solving and how is that benefiting you? I use RingEX to manage my team's project schedules. It's simple to use and integrates four functions—calling, texting, video calling, and faxing—into one app. Review collected by and hosted on G2.com. Show More Response from Madi Hayford of RingEX [Editedit](https://www.g2.com/survey_responses/ringex-review-11430558/official_response/edit) Thank you for your feedback and highlighting how RingEX supports your service-based business! We are glad to hear that our continued advancements in technology and services add value for you and your business. The Review Team would love the opportunity to hear more about your experience; if you are interested in continuing the conversation, please email us directly at review@ringcentral.com and reference this review. We appreciate you for being a loyal RingCentral customer, Gerry! 7/29/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about RingEX? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about RingEX ](https://www.g2.com/products/ringex/discussions/new) ![JC C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JC C.") JC JC Creson • Last activity 3 months ago How are you handling advanced RingEX configuration and call routing setup? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-are-you-handling-advanced-ringex-configuration-and-call-routing-setup) ![Brianna C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brianna C.") BC Brianna Clark • Last activity almost 5 years ago Why don't you make it more user-friendly? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) [ View all Discussions ](https://www.g2.com/products/ringex/discuss) ## Pricing Options Pricing provided by RingEX. ### Core $30.00 1 User Per Month ### Advanced $35.00 1 User Per Month ### Ultra $45.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/ringex/pricing) RingEX Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image") Dialpad Connect 4.4/5(4,201) [ Compare Now ](https://www.g2.com/compare/dialpad-connect-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") GoTo Connect 4.4/5(1,415) [ Compare Now ](https://www.g2.com/compare/goto-connect-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e4029f90aa02b12ad570377a645f5ed9/zoom-workplace.png "Product Avatar Image") Zoom Workplace 4.5/5(56,556) [ Compare Now ](https://www.g2.com/compare/ringex-vs-zoom-workplace) ##### ##### RingEX Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download Collaboration Tools Screen Sharing [ View More Features ](https://www.g2.com/products/ringex/features) ## Top-Rated Alternatives [ ![CloudTalk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CloudTalk") CloudTalk 4.4/5(1,851) ](https://www.g2.com/products/cloudtalk/reviews) [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![3CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ View All Alternatives ](https://www.g2.com/products/ringex/competitors/alternatives) ##### Categories on G2 [Video Conferencing](https://www.g2.com/categories/video-conferencing)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Sales Coaching](https://www.g2.com/categories/sales-coaching) [Video Conferencing](https://www.g2.com/categories/video-conferencing)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Sales Coaching](https://www.g2.com/categories/sales-coaching)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance)[Speech Analytics](https://www.g2.com/categories/speech-analytics)[Webinar](https://www.g2.com/categories/webinar)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms)[Online Fax](https://www.g2.com/categories/online-fax) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the support quality like for aviation MRO systems according to technical reviews from engineers?](https://www.g2.com/discussions/what-is-the-support-quality-like-for-aviation-mro-systems-according-to-technical-reviews-from-engineers)[What corporate volunteering software integrates with leading HRIS and CRM systems so volunteer hours and impact data flow into the tools the company already uses for reporting?](https://www.g2.com/discussions/what-corporate-volunteering-software-integrates-with-leading-hris-and-crm-systems-so-volunteer-hours-and-impact-data-flow-into-the-tools-the-company-already-uses-for-reporting)[What are the best platforms for managing event sponsorships?](https://www.g2.com/discussions/what-are-the-best-platforms-for-managing-event-sponsorships) [What are the most trusted provider data management platforms by healthcare practitioners based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-provider-data-management-platforms-by-healthcare-practitioners-based-on-user-reviews)[Best auto dialer software for small business](https://www.g2.com/discussions/best-auto-dialer-software-for-small-business)[Pros and Cons Details](https://www.g2.com/products/ringex/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)