What is Ring.io, and what problem is it built to solve?

Ring.io helps sales and customer success teams improve productivity and engage more deeply with prospects and customers. Its CRM integrations let reps dial, text, and email with a click, while automatically logging important interaction data.

What languages does Ring.io support?

Ring.io supports 2 languages: English and Spanish.

What company sizes and industries is Ring.io the best fit for?

Positive user feedback is most represented among small businesses and mid-market teams, with software, marketing, and financial services among the more represented industries. Company size: Small businesses and mid-market teams. Industry: Computer software, marketing and advertising, and financial services.

How long does it take to implement Ring.io across a team?

Teams can often get Ring.io live in less than a day, while some implementations take less than a month. Time to go live Relative frequency Less than 1 day Most common Less than 1 month Also reported

What customer support options does Ring.io provide, and how do users find the overall support experience?

Ring.io provides support through self-service and direct channels, including a knowledge base, chat, and phone support. The support experience is often described as responsive and helpful, though users also note that response times and experiences can vary.

What is the experience like for teams switching to Ring.io from another tool?

Switching to Ring.io has helped teams address gaps in CRM integration, automation, usability, and reliability in their previous phone or dialer systems. Moves from tools such as RingCentral, Kixie, Dialpad, Aircall, and ConnectAndSell have been associated with easier CRM workflows and more efficient calling; setup is described as straightforward, though some users have encountered glitches.

What tools and platforms does Ring.io integrate with, and how do these integrations help users get more value from the product?

Ring.io offers 5 integrations, connecting CRM and customer-support tools with its calling workflows. CRM: HubSpot Smart CRM, Pipedrive, Salesforce Sales Cloud, and Zoho CRM. Customer support: Zendesk Suite. These connections can bring customer context into calling, help log calls and related activity in the CRM, and reduce manual updates or switching between systems.

The G2 on Ring.io

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Also reported

Verified User in Internet

Mid-Market (51-1000 emp.)

5/11/2016

"good idea"

4/5

What do you like best about Ring.io?

ease of use, not too many unnecessary buttons. but customer support is great Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

call quality is sometimes lacking which can hurt when talking to your clients. Review collected by and hosted on G2.com.

Stephanie M.

Customer Success Manager

Small-Business (50 or fewer emp.)

10/21/2014

"Perfect Marriage of CRM and Cloud Telephony!!"

5/5

What do you like best about Ring.io?

Disclosure: We are both a User and Partner of this Vendor. We spent months reviewing Cloud Telephony platforms to add to our portfolio and had very stringent requirements. Exigo Group is a "Born in the Cloud" Systems Integration firm and we choose Vendor solutions very carefully as we only incorporate "nimble" integration ready technology into our mix. We found many platforms that we (with a lot of effort) could string together to get an all-inclusive hosted PBX, CTI, IVR cloud telephony end product out of but at the end of the day the cost and effort was excessive. We had hoped Ring Central would come into play with API we need for connectivity to Zoho and the Zoho Suite of solutions however, the roadmap for that has long been delayed and our clients couldn't wait. We found Ringio. We launched them in our own corporate infrastructure and have never looked back! We have now deployed Ringio in over 5 client environments and not one unsatisfied human nor any major gotchas along the way. VERY pleased and happy to also add that not only does Ringio integrate with Google and Zoho but the newest announcement from Zoho/Ringio is deeper integration within the CRM platform for Screen Pop and even more kick-butt features!! It just gets better!! Highly recommend this solution and yes, we are a Alliance Partner now with Ringio as they are a perfect fit in our ecosystem to recommend to our client base. Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

Would love to see conference calling feature added. Review collected by and hosted on G2.com.

Recommendations to others considering Ring.io:

100% recommended solution and ask for Emily as she is amazing and one of the best support POC's we've had the pleasure to work with. CEO Sam and Tech Mehrtash are equally amazing and hands on with their clients and partners! Great team! Review collected by and hosted on G2.com.

What problems is Ring.io solving and how is that benefiting you?

Full integration of phone and CRM platform affords massive lift in productivity and workflow! Review collected by and hosted on G2.com.

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What is Ring.io, and what problem is it built to solve?

What languages does Ring.io support?

What company sizes and industries is Ring.io the best fit for?

How long does it take to implement Ring.io across a team?

What customer support options does Ring.io provide, and how do users find the overall support experience?

What is the experience like for teams switching to Ring.io from another tool?

What tools and platforms does Ring.io integrate with, and how do these integrations help users get more value from the product?

Ring.io Reviews (62)

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