# Rightworks Cloud Hosting Reviews
**Vendor:** Rightworks  
**Category:** [Cloud Application Hosting Platforms](https://www.g2.com/categories/cloud-application-hosting)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 144
## About Rightworks Cloud Hosting
Rightworks Cloud Hosting (formerly OneSpace) allows you to seamlessly host your desktop accounting and business applications in the cloud. This enables your team to work securely and productively from any location. With Rightworks Cloud Hosting, you can integrate desktop and cloud-based apps into a unified interface. Benefit from secure data sharing with clients and robust protection for your firm, including features like multifactor authentication, encrypted data backups, and continuous uptime assurance.



## Rightworks Cloud Hosting Pros & Cons
**What users like:**

- Users value the **time-saving document organization** of Rightworks Cloud Hosting, making information easily accessible in one place. (3 reviews)
- Users value the **ease of use** of Rightworks Cloud Hosting for quick document accessibility and efficient payroll processing. (2 reviews)
- Users value the **easy management** of Rightworks Cloud Hosting, enjoying effortless document storage and retrieval. (1 reviews)
- Users find the **easy setup** of Rightworks Cloud Hosting facilitates quick access to QuickBooks for payroll tasks. (1 reviews)
- Users appreciate the **reliability** of Rightworks Cloud Hosting, noting quick responses and proactive updates on software issues. (1 reviews)

**What users dislike:**

- Users find the **access restrictions** of Rightworks Cloud Hosting limiting, preferring more flexibility in permissions. (1 reviews)
- Users report **frustrating file management issues** with Rightworks, leading to wasted time and unresolved support problems. (1 reviews)
- Users feel frustrated by the **limited customization** options of Rightworks Cloud Hosting, likening it to outdated software. (1 reviews)
- Users experience **poor customer support** from RightWorks, facing unresolved issues and frustrating communication delays. (1 reviews)
- Users experience significant **technical issues** with RightWorks Cloud Hosting, facing unresolved problems and poor support during critical updates. (1 reviews)
- UX Improvement (1 reviews)

## Rightworks Cloud Hosting Reviews
  ### 1. Secure, Reliable File and Program Hosting with Above-and-Beyond Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen H. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Rightworks Cloud Hosting?**

Rightworks cloud hosting gives me and my clients a great way of hosting a QuickBooks Desktop product, so we can both work at the same time and not have to keep taking the time to update our product, update our servers or computers for space or to keep compliant.
I have also found this same platform helpful for keeping file folders for my clients statements, receipts, etc and keeping them safe and secure as well as backed up.  Over the years of me using Rightworks, I started with them for the QuickBooks Desktop hosting capability and quickly found myself moving my whole work platform for where I work on a day to day basis to their platform, with the extra level of security and the daily backups.
I use Rightworks for both my Cloud Hosting and also my IT Provider, I feel  comfortable, secure and at ease knowing they have my back for my accounting firm and my clients and at an affordable price.  There tech support is always extremely kind, supportive and extremely helpful....they go above and beyond!! They are always there to answer the most complex or simple (somewhat stupid) questions I ask.  There platform is rarely ever down and if it is...its not for very long or I am done as well.

**What do you dislike about Rightworks Cloud Hosting?**

I don't like that you have to buy a certain more expensive Microsoft office platform to use in their environment, so I still continue to keep files their, but have to copy and paste still to my computer to open an excel spreadsheet. I would like to be able to bring my own Microsoft license up to their platform.
I would really love to see them team with someone like teamviewer to offer us an affordable option for remote control to use with our clients.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Rightworks cloud hosting solves the time and issues to update QuickBooks Desktop on a regular basis while making the Desktop version a more remote option as welll as a money and time saver to keeping your own servers updated and keeping with the most up to date with enough space computers.  The added backups and tech help makes this decision a no brainer!!

**Official Response from Lorena Giannotti:**

> Thank you for the helpful feedback! We're really happy to hear you trust your workflow and security with us. On the Microsoft front, while we offer Managed Microsoft licenses to folks who are looking for more support, customers can also opt to bring their own compatible Microsoft licenses into the environment. I'll pass your feedback onto support and ask them to reach out and help evaluate your options!

  ### 2. Effortless Remote Access with Rightworks Cloud Hosting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer S. | Chief Financial Officer, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Rightworks Cloud Hosting?**

I love how Rightworks Cloud Hosting allows me to access my QuickBooks Desktop from anywhere without needing a VPN. It's easy to use and very convenient for situations like working from home or even when I'm on an extended vacation and need to squeeze in some work. The initial setup was very easy, and it's great that it integrates well with our BILL Platform to sync with QuickBooks.

**What do you dislike about Rightworks Cloud Hosting?**

There is nothing I dislike.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

I can access my Quickbooks Desktop from anywhere without VPN, making it easy to work from home or during vacations. It's easy to use and very convenient.

**Official Response from Lorena Giannotti:**

> Thrilled to hear anywhere access and setup are working well, and great to hear BILL integration is seamless!

  ### 3. Best-in-Class Customer Service for QB Desktop Hosting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yvonne N. | Cotroller, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Rightworks Cloud Hosting?**

The customer service is one of the best I have experienced for anything tech based!

**What do you dislike about Rightworks Cloud Hosting?**

The only thing that I wish would improve is that it takes about 90 seconds for QB Desktop to fully load.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Rightworks hosts our Desktop version of QuickBooks Desktop Enterprise so it means that we can remotely access basically from any laptop.

**Official Response from Lorena Giannotti:**

> Thanks for the kind words! We truly appreciate your business and are glad our support stands out. Noted on load time—we are working to improve performance.

  ### 4. Effortless Cloud Hosting with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alisa A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about Rightworks Cloud Hosting?**

I really appreciate the ease of use of Rightworks Cloud Hosting. One of the major benefits for me is that everything is backed up on their cloud, so I don't have to worry about backing up on my own computer. Additionally, the customer service at Rightworks is amazing, which made the initial setup very easy.

**What do you dislike about Rightworks Cloud Hosting?**

Nothing

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Rightworks Cloud Hosting allows two people to access the same file simultaneously, and everything is backed up on their cloud, so I don't need to worry about backing it up myself.

**Official Response from Lorena Giannotti:**

> We're glad to hear that you find our product easy to use and that our customer service has been helpful!

  ### 5. Straightforward, Reliable Service That Just Works

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Rightworks Cloud Hosting?**

the straightforwardness of the use - i don't have to do anything except hit go basically, and there are very few service interruptions.

**What do you dislike about Rightworks Cloud Hosting?**

it's kind of expensive but that's about it

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

we don't have to deal with version issues or backups/security and can work from multiple locations without extra networking

**Official Response from Lorena Giannotti:**

> Thank you for the feedback and emphasis on ease of use! 

  ### 6. Use as your last resort

**Rating:** 1.5/5.0 stars

**Reviewed by:** larissa Z. | Financial Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about Rightworks Cloud Hosting?**

It's nice to not have to manage your remote desktop in house.

**What do you dislike about Rightworks Cloud Hosting?**

The communication between QuickBooks and RightWorks has been incredibly frustrating. Each company keeps blaming the other, making it impossible to get a resolution. When it was finally confirmed that the issue was on RightWorks' end, we spent 20 minutes on the phone with an agent—only for them to hang up. We got another agent on the line, but after an hour, they couldn’t resolve anything either.

Then yesterday, I spent three and a half hours on the phone, still with no solution. I was told to check back this morning, but instead, I received an email at 3 AM saying the ticket was closed because there was no response. Of course, I didn’t respond—I don’t work at 3 AM. When I logged in at 8 AM to check if the issue was resolved, it wasn’t, and now I can’t even use the ticket because it was closed before I had a chance to follow up.

This is beyond frustrating. I’ve spent nearly an entire workday just sitting on calls with no progress.The issue is simply getting our QuickBooks updated with an update that was released two weeks ago. Shouldn't RightWorks be updating the QuickBooks application the night the update is released? In the tech world, updates typically impact how an application operates, so you’d think this would be a critical priority for the RightWorks team.

From this experience, it’s clear that neither RightWorks nor QuickBooks truly stand behind their products. We’ve had nothing but issues since day one trying to use them together. This lack of coordination and support is beyond frustrating.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Its not solving anything honestly. It's created more work if anything

  ### 7. LOVE RIGHT NETWORKS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carol H. | Customer Account Manager, Logistics and Supply Chain, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Rightworks Cloud Hosting?**

The time that it saves for us to keep many documents in RightWorks is priceless. With all the uploads and downloads, it is super nice to have them all in one easy to retrieve place

**What do you dislike about Rightworks Cloud Hosting?**

Sometimes we have connecting issues but that be our internet. 

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

It keeps the documents I need to send to other coworkers and customers. And it gets me to Quickbooks where I make work orders and Delivery receipts

**Official Response from Ellen Lardner:**

> Hi Carol! Thanks for taking the time to leave this review. We are so glad to hear that you've had a great experience!

  ### 8. I can login from work or at home

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin S. | B, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2021

**What do you like best about Rightworks Cloud Hosting?**

Rightworks makes it is easy to access QuickBooks to complete our payroll

**What do you dislike about Rightworks Cloud Hosting?**

It does take a minute to load from the desktop, but that could just be our internet as well

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

I am solving the ability to get our payroll done on Quickbooks promptly because I am not in the 8-5 M-F time slots. I can get it done on weekends and after hours once I leave the office.

  ### 9. Consistently Horrible Service

**Rating:** 0.5/5.0 stars

**Reviewed by:** Eileen H. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Rightworks Cloud Hosting?**

Notifications are one thing, but if actual assistance is needed, calling in is horrible.

**What do you dislike about Rightworks Cloud Hosting?**

I started using RightNetworks before they sold. I always got an ACTUAL technician who could help me without reading from a script knowing absolutely NOTHING about the product. And yes, hold times are longer, still. I would prefer to hold & get a qualified tech. who can actually help me. I will be switching to on-line when I an make the time.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Nothing at the moment and nothing in the recent past.

**Official Response from Ellen Lardner:**

> Hi Eileen! Thanks for taking the time to leave this review. We are so glad to hear that you've had a great experience!

  ### 10. We sleep a lot easier with Rightworks hosting our applications & data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fancher S. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2020

**What do you like best about Rightworks Cloud Hosting?**

Quick response time and proactive about keeping us updated on issues concerning our software.

**What do you dislike about Rightworks Cloud Hosting?**

Kinda liked the old name Xcentric.  Xcentric was purchased by RW a few of years ago.   Also miss the annual conference that was held for their CPA firm clients when it was Xcentric.  Glad to see it's back with their RightNow Conference.

**Recommendations to others considering Rightworks Cloud Hosting:**

Do no go with the cheapest.   Right Networks may be a bit more, but the ease of use, speed, support and uptime will create more value for you.  Hands down best decision we made in past 5 years.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Data security is great and we have had a almost no downtime with Rightworks.

  ### 11. Antiquated and Clunky

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about Rightworks Cloud Hosting?**

Customer service seems to be helpful, but a mandatory necessity to utilize the platform.

**What do you dislike about Rightworks Cloud Hosting?**

I am not a fan of a hosted site that is built like windows 95 with none of the customization abilities. When ever I use the software I feel like I am teleported back in time, and not in a good way.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

While structuring a remote environment for our brick & mortar firm, an online solution was needed. Rightworks cloud hosting was the only solution with the software that the firm utilizes.

  ### 12. Issues with logging into Quickbooks Desktop

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2024

**What do you like best about Rightworks Cloud Hosting?**

The feeling of added security for all of my software programs

**What do you dislike about Rightworks Cloud Hosting?**

Every morning it takes me 20-30 minutes to open my Quickbooks desktop through Rightworks.  I constantly get error messages and have to reload it multiple times.  I have a new computer so I know it's not old technology.  The integration is not good.  I also have issues uploading my iif files through Rightworks

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

More security but we are losing a lot of productivity because of issues opening various systems

  ### 13. Great Customer Service and Speedy results

**Rating:** 4.5/5.0 stars

**Reviewed by:** Donna J. | Director of Operations And Business Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about Rightworks Cloud Hosting?**

RightWorks OneSpace impresses with its comprehensive approach to collaborative work management. What stands out most is its seamless integration of various tools and features into one platform, streamlining workflows and enhancing team productivity.

**What do you dislike about Rightworks Cloud Hosting?**

Each client and associated client users have to purchase a package

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Is is solving the problem of our client hosting a server for Quickbooks Desktop

**Official Response from Ellen Lardner:**

> Hi Donna! Thanks so much for leaving a review. We're so glad to hear that you've had a great experience with OneSpace!

  ### 14. Overall love Right Networks.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela S. | Office Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2023

**What do you like best about Rightworks Cloud Hosting?**

The thing that is most helpful with working with Right Networks it how it saves all of information in one place and we don't have to use different sites to get our information.

**What do you dislike about Rightworks Cloud Hosting?**

I would say one down fall for using Right Networks is you have get permission to work on some parts. It could be better to give the option of you can give acess when needed or take acess of when not needed.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Right Networks is helping me solve getting all of our billing and charges in one place.

  ### 15. Right Networks Remote Desktops for Intuit Quickbooks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carla T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2023

**What do you like best about Rightworks Cloud Hosting?**

Right Networks has great support for their desktop.  There have been very few times over many years that we had trouble accessing our Intuit Quickbooks for our multiple companies. We tried the cloud version, but it was not a good fit for our companies.

**What do you dislike about Rightworks Cloud Hosting?**

When there is a required upgrade for Intuit Quickbooks, it can be confusing from whom you purchase the license, but Right Networks support team resolved all the issues without much down time.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Right Networks allows us to not have to support our own remote desktop server.  The cost of supporting our own server with all the security updates was becoming too expensive.  Right Networks has done a great job for our companies.

  ### 16. Right Networks has the best online customer service I have every experianced.

**Rating:** 4.5/5.0 stars

**Reviewed by:** robert w. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2023

**What do you like best about Rightworks Cloud Hosting?**

When I need help the right Networks representitive takes his time with me.  He does not seem to be in a hurry or trying to get off the phone.  Every time I have needed them the service has been great and I have resolved my issue in one call and not needed to call back or schedule for a new conference.

**What do you dislike about Rightworks Cloud Hosting?**

I do not have a down side.  My dealings with right networds have always been great.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Rightnetworks has helped me resolve a number of issues that were quickbooks related issues.  Intuits customer support sucks but because of right networks service I have been able to overcome some intuit issues that  had stopped my  accounting.  The second big issue has been access related. My CPA firm is in in the midwest and I am located in the west.  When my tax returns need to be  completed or when my CPA firm needs to review my books they simple need acess.  This was a little tricky to get set up, but easily handled when right networks customer service was involved.

  ### 17. Excellent way to host multi-user Quickbooks Pro

**Rating:** 5.0/5.0 stars

**Reviewed by:** Derek  H. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2024

**What do you like best about Rightworks Cloud Hosting?**

Easy for multiple users to access the corportate Quickbooks Pro.

**What do you dislike about Rightworks Cloud Hosting?**

You have to pay for each user to gain access to the network.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

We have been able to replace our personal QuickBooks server.

**Official Response from Ellen Lardner:**

> Thanks for your review, Derek!

  ### 18. RightWorks Cloud application is dependable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael W. | Controller, Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about Rightworks Cloud Hosting?**

Dependability, ease of use, ablility to host applications, customer service is exceptional, and security.

**What do you dislike about Rightworks Cloud Hosting?**

Some data input latency, Outlook takes an excessive amount of time to load due to syncing issues.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

RightWorks hosts the newest technology applications securely which is a profound benefit to public accounting firms.

  ### 19. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2024

**What do you like best about Rightworks Cloud Hosting?**

1. Very simple to log in and launch applications
2. Great customer support

**What do you dislike about Rightworks Cloud Hosting?**

1.Can't easily transfer files outside of Rightworks when i need to use them for other purposes
2.  The middle control bar at the top can get in the way.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Providing me access to our shared corporate QuickBooks application to allow three of us to manage our customers and invoices.

**Official Response from Ellen Lardner:**

> We're glad to hear that you find Rightworks OneSpace easy to use and that you appreciate our customer support. Thanks for taking the time to leave a review!

  ### 20. Office Manager for Cottman Transmisson  of Colorado

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa S. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2021

**What do you like best about Rightworks Cloud Hosting?**

What is not to like, I can do work from both offices and home. Win! Win!  They also inform you when they have outages. This way, I can work around them.

**What do you dislike about Rightworks Cloud Hosting?**

At first, it would freeze, but after discussing with their technical team, it hasn't happened again.

**Recommendations to others considering Rightworks Cloud Hosting:**

Great everything, the most important of Right Network is the amazing support team!

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

They are being able to work from work, home, and also being able to work without being logged off when the owner needs Quickbooks.

  ### 21. Professional, knowledgeable, and friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leighann D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about Rightworks Cloud Hosting?**

Right Networks has an amazing team of professionals who have never failed me!  Each time I need assistance they are there with excellent customer service and obviously always know what they are doing.  They are far more helpful than Quickbooks support!  I never have to worry when I call or chat if the person I get connected to is going to know what they are talking about.

**What do you dislike about Rightworks Cloud Hosting?**

Having to call about small things like printer setting or things I am unable to change on the remote desktop is frustrating but I know the reason for it and it's unfortunately unavoidable.  It's worth the hassle to be able to access our Quickbooks remotely... and I do know any calls I make or support chats won't take long and will be pleasant.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

We are able to have our Quickbooks hosted without having to concern ourselves with setting up our own server for it for multiple users to access.  We can also access it from anywhere so it gives us the freedom to remain connected and working even if we have to be away from the office for any reason.

  ### 22. Good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Reena R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about Rightworks Cloud Hosting?**

Quick Response Ease of Use Ease of Implementation Customer Support Frequency of Use Number of Features Ease of Integration

**What do you dislike about Rightworks Cloud Hosting?**

There is nothing to dislike about the Right Network

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

It dose it  all tha is raised to them and it helps a lot

  ### 23. Partnership with Right Networks while at QuickBooks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about Rightworks Cloud Hosting?**

Responsive and great customer support. Their team was receptive to feedback and always looked at the availability of the solution on the cloud without any reliability issues.

**What do you dislike about Rightworks Cloud Hosting?**

They were slow to innovate and stay ahead of the market on innovative practices in hosting and enterprise SaaS management.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Ability to host the Desktop applications of QuickBooks on the cloud service so that the Product offering is available for the customers without a need to move from On-premise software to cloud.

  ### 24. Quickbooks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Diane B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2023

**What do you like best about Rightworks Cloud Hosting?**

Right Networks is very convenient when logging into QB.  I can use it at the office or from home.

**What do you dislike about Rightworks Cloud Hosting?**

Right Networks will timeout if I don't have activity.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

It hosts my Quickbooks so I can access it from anywhere.

  ### 25. Great transition to Right Networks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Teresa C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2023

**What do you like best about Rightworks Cloud Hosting?**

The remote work environment is SO much faster once switching to Right Neworks!

**What do you dislike about Rightworks Cloud Hosting?**

I do not see any downsides to the network.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

It is more efficient and faster using Right Networks in a remote environment.

  ### 26. Right Networks has Fantastic Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** John F. | Principal, Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about Rightworks Cloud Hosting?**

The support staff at RightNetworks is always very responsive, and they are also quite knowledgeable about their system and QuickBooks. The best part is that their support staff is easy to reach, and wait times have never been long for our accounting staff or for me. We have been using RightNetworks since early 2020 when the COVID-19 pandemic hit.

**What do you dislike about Rightworks Cloud Hosting?**

I really have no complaints at all. In fact of all the vendors that we work with at our company, Right Networks is consistently one of the best to work with.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

When the COVID-19 pandemic hit, we needed a way to be able to access and work on our QuickBooks company files remotely. Moving to QuickBooks online wasn't an option for us so we needed a QuickBooks desktop option that we could access remotely. Right Networks was the perfect solution.

  ### 27. Excellent Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2023

**What do you like best about Rightworks Cloud Hosting?**

When I was having difficulty saving to my desktop, all it took was a chat and the tech logging in and fixing the issue immediately.

**What do you dislike about Rightworks Cloud Hosting?**

No downside. I've used other hosting sites and this one is better.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Keeps our accounting software safe from hacks.

  ### 28. IT support team is very easy to work with and solve the problem effeciently and timely.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Qi Z. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about Rightworks Cloud Hosting?**

When I encounter technical problems, I can share the screen with Right Networks support team in a secured circumstance. The technician can figure out the solution efficiently and timely.

**What do you dislike about Rightworks Cloud Hosting?**

Not sure whether there is toll free number to contact the Right Network tech staff when I work overseas such as Korea, Japan, China or other Asian countries.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

When I was setting up new users, replacing one older user with new user, Right Network staff provided good guidance and gave a detailed explanation about the procedures. 
Right Networks technician is very professional,  identifies the issue quickly, and solves the problem in an effective way.

  ### 29. Works great for Accounting Firms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about Rightworks Cloud Hosting?**

Dedicated team to help with issues and constant updates.

**What do you dislike about Rightworks Cloud Hosting?**

Since we are an insurance agency and this product is made for accounting firms, we cannot take advantage of all their features.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

They are able to update QBO and other system our partner Accounting Firm uses without disruption

  ### 30. Easy to use & super fast

**Rating:** 5.0/5.0 stars

**Reviewed by:** Krushna K. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2023

**What do you like best about Rightworks Cloud Hosting?**

It is super fast. and user friendly cloud based software.

**What do you dislike about Rightworks Cloud Hosting?**

Sometimes screen gets stuck and need to reboot.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

It's solve my QuickBooks access issue

I can access my QB desktop from anywhere.

  ### 31. Great service, reliable connection, and always available for any questions or problems.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about Rightworks Cloud Hosting?**

This allowed me to stay in connection with my client's QuickBooks through my move out of state and through Covid. We have never had any issues connecting and staying connected. If any questions arose technical support was available on the spot.

**What do you dislike about Rightworks Cloud Hosting?**

We have not had any problems and there really is nothing we dislike.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

This allowed me and my client to continue working on their QuickBooks Enterprise even though we are in different states now. It also allowed us to give access to our CPA for any tax work needed.

  ### 32. Great service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Rightworks Cloud Hosting?**

I always talk to a real human who speaks English.  The service technician listens to the issue and works to resolve it.  All issues have been resolved with one call.

**What do you dislike about Rightworks Cloud Hosting?**

Would like to let our CPA firm have access to our account.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

We no longer have down time and each user always has access.  Also, can access from home computer.

  ### 33. Very easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tamara W. | Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2022

  ### 34. Review for Right Networks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Becky M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about Rightworks Cloud Hosting?**

I don't know what I would do with the Right Networks technical support.  They answer the calls promptly and they are on the problem immediately.  They work fast and know exactly what is needed.  I have often told my tech person at Right Networks they know more about the Intuit/QuickBooks than the Intuit support call center.  If it is something that I absolutely have to go to Intuit support about I dread it, as I hardly ever get my problem resolved and if I do it taken an hour or more of my time.  With The Right Network it is  fast and efficient.

**What do you dislike about Rightworks Cloud Hosting?**

There is nothing I dislike about The Right Networks.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

They have helped me many times.  They help me get my upgraded software installed,  new software installed properly , or when I have error messages that will not allow me to access my Quickbooks .   I'm sure there have been other things that I can not recall at the moment, I just know they fix whatever I have.

**Official Response from Ellen Lardner:**

> Hi Becky! Thanks for taking the time to leave this review. We are so glad to hear that you've had a great experience!

  ### 35. Accounting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fred M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about Rightworks Cloud Hosting?**

During the Covid shut down it was the complete solution to working from anywhere. They took all the IT headaches away from our day-to-day business.  Bottom Line, It just works.

**What do you dislike about Rightworks Cloud Hosting?**

It's a closed system, meaning you can only use Right Networks-approved software.  The Beauty of the system is it's a portable Desktop anywhere you go

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

The System is always up, they do the backups and handle the email. With one drive as a team shared storage for anyone anywhere, there is no need for an inhouse

  ### 36. We switched over to Right Networks from a different software, and have been happy ever since.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stephanie A. | Financial and Administrative Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Rightworks Cloud Hosting?**

The interface is very user-friendly, and we very rarely have outages. I appreciate that the communication is constantly updated when there are outages or disruptions.

**What do you dislike about Rightworks Cloud Hosting?**

There really isn't much that I dislike. Sometimes I'll get kicked out due to low activity, but that's not really anything to complain about. Maybe another dislike is that it takes a little long to log in initially.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Right Networks allows our company to use our Quickbooks account among multiple users from coast to coast. Being able to have a remote desktop has been very efficient.

**Official Response from Ellen Lardner:**

> Hi Stephanie! Thanks for taking the time to leave this review. We are so glad to hear that you've had a great experience!

  ### 37. Recommended Quickbooks Host

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about Rightworks Cloud Hosting?**

No hassle host, easy access to support if needed

**What do you dislike about Rightworks Cloud Hosting?**

No personal relationship, zero connection to the company other than if support is needed

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Right Networks hosts are Quickbooks files allowing our office to connect easily with our accounting software in the office and when remote

  ### 38. Great Customer Service and Knowledgeable Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barbara  L. | Bookkeeper/Payroll/Human Resources and Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Rightworks Cloud Hosting?**

Right Newtworks allows us to extend the use of our QuickBooks Desktop Program, allowing us to have two users while staying within the security of the Desktop format.

**What do you dislike about Rightworks Cloud Hosting?**

I have no complaints. Obviously, having more seats would be simpler, but the security we feel we have with Right Networks makes it the best choice for us.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Occassionally there will be tech issues, but the support staff is amazing. They are very knowledgeable. I have never presented a problem that they were not able to correct.

**Official Response from Ellen Lardner:**

> Hi Barbara! Thanks for taking the time to leave this review. We are so glad to hear that you've had a great experience!

  ### 39. Customer Service is fantastic.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elizabeth W. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Rightworks Cloud Hosting?**

I try to figure out the answers to my problems, but the few times I needed to call and get help, the reps were amazing.  They answer the phone, are very responsive and stay with me until the issue has been resolved.

**What do you dislike about Rightworks Cloud Hosting?**

Really, I have no issues with Right Networks.  Especially when I call and the reps explain everything thoroughly enough, it makes sense to me.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Right Networks has helped me with printer problems when using the network.  They have also helped me with login issues.  The most important issue they helped me with was understanding how to upload bank and credit card information to my Quickbooks when using Right Networks.

**Official Response from Ellen Lardner:**

> Hi Elizabeth! Thanks for taking the time to leave this review. We are so glad to hear that you've had a great experience!

  ### 40. VERY RELIABLE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer B. | STAFF ACCOUNTANT, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about Rightworks Cloud Hosting?**

I like the reliability of the network...

**What do you dislike about Rightworks Cloud Hosting?**

Itsomethings get stuck on Quickbooks or other files

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Right Networks help us a lot in the accounting department

  ### 41. My Review of Right Networks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim L. | President/CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2022

**What do you like best about Rightworks Cloud Hosting?**

We can all tap into the software without having to tie up one of our company's computers.  We have staff all across the world and to have a solution that works world-wide is important to me.

**What do you dislike about Rightworks Cloud Hosting?**

I hate to have to log in and out all the time, but it is still worth it.  It can sometimes feel like our information is not on one of our own computers, but then the security of Right Networks brings me peace of mind.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Right Networks allows our staff and our accountants to use the software all at the same time.  This is very useful!  I am very productive as a result of Right Networks.

  ### 42. Long Time User and Very Pleased!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dawn D. | Accounting Dept Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Rightworks Cloud Hosting?**

The ease of logging on with just a few clicks and being able to view all my work data.

**What do you dislike about Rightworks Cloud Hosting?**

I have found that sometimes it appears the connection speed is a bit slow.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

I am able to successfully work from home and log onto my work server seamlessly to access all information needed.

**Official Response from Ellen Lardner:**

> Hi Dawn! Thanks for taking the time to leave this review. We are so glad to hear that you've had a great experience!

  ### 43. Peace of Mind & Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dennis M. | Office Manager/Book Keeper, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Rightworks Cloud Hosting?**

Transitioning Quickbooks Desktop to the cloud was very easy. The peace of mind knowing our company books are backed up and available whenever we need them is amazing.

**What do you dislike about Rightworks Cloud Hosting?**

When our wifi goes down, certain jobs can not function. However, this is not a Right Networks issue.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

We can access and see real-time information between all users. Before Right Networks, only one person could use the Quickbooks file at a time and every morning we had to update our files manually.  Productivity and accuracy have increased exponetially.

**Official Response from Ellen Lardner:**

> Hi Dennis! Thanks so much for taking the time to leave a review. We are so glad to hear that you've had a great experience!

  ### 44. BEST customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer  D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about Rightworks Cloud Hosting?**

The team is always so helpful and cares about resolving your issues.

**What do you dislike about Rightworks Cloud Hosting?**

Nothing that I can think of. The team is excellent!

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

Hosting our QuickBooks, so that we don't have to purchase a server.

  ### 45. I like how Right Networks interfaces with QuickBooks Desktop.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Rightworks Cloud Hosting?**

It interfaces with QuickBooks very nicely.

**What do you dislike about Rightworks Cloud Hosting?**

MS Outlook doesn't seem to appreciate Right Networks, sometimes!

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

I have no problems with Right Networks.  In the past, when I have an issue, they have always been able to remedy the issue.

  ### 46. Solid Remote Desktop Hosting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roxy M. | Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2022

**What do you like best about Rightworks Cloud Hosting?**

They provide a reliable remote desktop hosting service. I use their service to run QuickBooks for several different hospitality businesses. I  have used other desktop services & Right Networks is by far the best fit with QuickBooks. Any time I need anything support has always been very helpful. I've never lost access for more than a few minutes.

**What do you dislike about Rightworks Cloud Hosting?**

Because it is a remote desktop you need a strong internet connection. Our connection at the office goes down on a regular basis & which prevents me from accessing my files. But that is standard when using cloud-based software, as opposed to a server-based setup.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

I have been able to set up QuickBooks with a multi-user environment. I don't even have to have QuickBooks installed, the Right Network support does all the installation & setup. It makes it very easy to work from home or remotely because all I need is a browser.

  ### 47. Enjoy the ease of us of this product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2023

**What do you like best about Rightworks Cloud Hosting?**

Secure sign-in to Quickbooks. Always reliable, with no connection problems.

**What do you dislike about Rightworks Cloud Hosting?**

To date, no-one has identified any issues that would be considered a down-side.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

The benefit is secure and reliable connections!

  ### 48. Easy access to shared Quickbooks file and other Shared Documents from anywhere!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie F. | CFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2022

**What do you like best about Rightworks Cloud Hosting?**

I love that I can log into Right Networks from anywhere and access my shared files. I love how easy it is to get in through hotspot or internet connection.

**What do you dislike about Rightworks Cloud Hosting?**

I really haven't found a specific downside at all.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

We can have mulitiple users accessing one shared quickbooks file from anywhere. I can work from home off my laptop or at the office on my desktop. It doesn't matter what computer I'm on, I'm getting all the same information. Customer service is great as well!

  ### 49. Definitely ahead of the time program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shubham A. | Accounting Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2022

**What do you like best about Rightworks Cloud Hosting?**

1. Saves Time and Money
2. Affordable and Secure
3. Simple - easy to use and flexible
4. Amazing Customer Care support

**What do you dislike about Rightworks Cloud Hosting?**

1. Danger of Hacking, Viruses
2. If the server breaks down, then files and system become inaccessible
3. Managing a large network is difficult

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

1. Providing virtual desktop access to acquire talent around the globe and provide an opportunity to work
2. Lower operational business costs

  ### 50. Excellent Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebekah J. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2022

**What do you like best about Rightworks Cloud Hosting?**

Right Networks was there for me when setting up our QuickBooks file on their platform.  They walked me through it and were very helpful.

**What do you dislike about Rightworks Cloud Hosting?**

We liked everything so far. So far so good.

**What problems is Rightworks Cloud Hosting solving and how is that benefiting you?**

We now have a remote platform that can be shared with our client and us which is exactly what we needed.

**Official Response from Ellen Lardner:**

> Hi Rebekah! Thank you for your review- we appreciate your feedback! 


## Rightworks Cloud Hosting Discussions
  - [Is right networks secure?](https://www.g2.com/discussions/is-right-networks-secure) - 1 comment
  - [Does Intuit own right networks?](https://www.g2.com/discussions/does-intuit-own-right-networks) - 1 comment
  - [Is Right Networks part of QuickBooks?](https://www.g2.com/discussions/is-right-networks-part-of-quickbooks) - 8 comments

- [View Rightworks Cloud Hosting pricing details and edition comparison](https://www.g2.com/products/rightworks-cloud-hosting/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+07%3A08%3A56+-0500&secure%5Bsession_id%5D=7a5f4c42-d5e6-4ee9-a928-e66ce9ecd487&secure%5Btoken%5D=e243e02ca65819d05b43c687564c50bf7ef8bb357b899e0125fd0dd1614e42ae&format=llm_user)
## Rightworks Cloud Hosting Integrations
  - [ADP Comprehensive Services](https://www.g2.com/products/adp-comprehensive-services/reviews)
  - [Expensify](https://www.g2.com/products/expensify/reviews)
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  - [SmartVault](https://www.g2.com/products/smartvault/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)

## Rightworks Cloud Hosting Features
**Security - Cloud Application Hosting**
- Data Protection
- Data Backup
- Disaster Recovery

**Performance - Cloud Application Hosting**
- Centralized Workspace
- Server Uptime
- Collaboration

**Support - Cloud Application Hosting**
- IT Support
- Flexible Pricing
- Scalability

**Application support - Cloud Application Hosting**
- Tax Hosting
- Quickbooks Hosting

## Top Rightworks Cloud Hosting Alternatives
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