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Ace Cloud Application Hosting Reviews & Provider Details

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Average based on 20 real user reviews.

Ace Cloud Application Hosting Reviews (26)

Reviews

Ace Cloud Application Hosting Reviews (26)

5.0
20 reviews
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Rebecca C.
RC
Rebecca C.
Senior Partner
Small-Business (50 or fewer emp.)
"Steady Performance and Easy-to-Reach Support When Deadlines Hit"
5/5
What do you like best about Ace Cloud Application Hosting?

As a CPA, I do not want to worry about whether I can get into a client file when there is a deadline. The system has been steady, and their support team is easy to reach Review collected by and hosted on G2.com.

What do you dislike about Ace Cloud Application Hosting?

Setup takes some back and forth, but that is expected when moving accounting applications to the cloud. Once everything is in place, it works well. Review collected by and hosted on G2.com.

J.R. P.
JP
J.R. P.
Director of IT
Mid-Market (51-1000 emp.)
"Fast, Human Support When It Matters—Fair Pricing Too"
5/5
What do you like best about Ace Cloud Application Hosting?

Ace Cloud Hosting is the rare host where I can reach a human when something is urgent. Support is fast and actually responsive, not a ticket queue that answers tomorrow. Pricing is fair for what you get. When a critical item comes up, I am not stuck in a bot or a callback loop. That is the whole reason I stay with them. Review collected by and hosted on G2.com.

What do you dislike about Ace Cloud Application Hosting?

None at this time. VDI/hosting has been solid. Review collected by and hosted on G2.com.

JG
James G.
CEO
"Seamless QuickBooks Hosting with Outstanding Support"
5/5
What do you like best about Ace Cloud Application Hosting?

I use Ace Cloud Application Hosting to run QuickBooks Enterprise remotely, and I love that it provides secure access from different locations, helping us work without depending on one office machine. It has been reliable for remote access and day-to-day work, addressing issues that were slowing down our team. People can access QuickBooks Enterprise from different locations and keep work moving without interruptions, resulting in less lost time and frustration. I find the setup easy for the team to use, and remote access feels straightforward instead of frustrating. Their service is also cheaper than other options on the market. I appreciate that the support team is amazing, easy to reach during busy periods, and takes issues seriously, which gives us less downtime and more peace of mind. Additionally, having support during the move was notable because it gave us confidence that things would stay on track and not disrupt daily work. Review collected by and hosted on G2.com.

What do you dislike about Ace Cloud Application Hosting?

Nothing as of now Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Secure Remote Access with Exceptional 24/7 Support"
5/5
What do you like best about Ace Cloud Application Hosting?

I value the remote access, daily backup service, and security. I appreciate the 24/7 telephone, technical, IT, and customer support. I also value the help with all my software, including installation and updates. Review collected by and hosted on G2.com.

What do you dislike about Ace Cloud Application Hosting?

NO Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Peace of Mind with Strong Security and Backups"
5/5
What do you like best about Ace Cloud Application Hosting?

They take care of security and backup for us. Review collected by and hosted on G2.com.

What do you dislike about Ace Cloud Application Hosting?

We have issues with peripherals that aren't often solved by ace themselves. Review collected by and hosted on G2.com.

Himanshu T.
HT
Himanshu T.
Mid-Market (51-1000 emp.)
"Outstanding QB Performance and 24/7 Support Give Us Peace of Mind"
5/5
What do you like best about Ace Cloud Application Hosting?

The best part about Ace Cloud Hosting is that the QB performance is top-notch and support is available round the clock even on federal holidays. This gives our CPA firm peace of mind that if something goes south, ACH team is there to help us! Review collected by and hosted on G2.com.

What do you dislike about Ace Cloud Application Hosting?

No downside we have encountered as of now with Ace Cloud Hosting. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Trouble free hosting for QuickBooks"
5/5
What do you like best about Ace Cloud Application Hosting?

Ace Cloud hosting makes my QuickBooks files available to all my remote users. Setup was simple. ACE support is very responsive and knowledgeable. In addition to my real estate entities I've been able to migrate my daughter's construction company from QuickBooks Online to QuickBooks Desktop so they can have the same ease of access plus the better functionality in the desktop version. Review collected by and hosted on G2.com.

What do you dislike about Ace Cloud Application Hosting?

Of course I wish it were less expensive but it does seem in line with other options. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Prompt and helpful support"
5/5
What do you like best about Ace Cloud Application Hosting?

Support is prompt to reply and very helpful. The remote desktop connection has been stable and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Ace Cloud Application Hosting?

Installing and connecting to the remote desktop is a little confusing, but the support is helpful. Review collected by and hosted on G2.com.

Dorothy J.
DJ
Dorothy J.
Accounts Manager
"ACE Performs"
5/5
What do you like best about Ace Cloud Application Hosting?

Support is prompt, efficient and on target every time I have had to use them. One of the most user friendly systems I use for our non-profit corporation. Review collected by and hosted on G2.com.

What do you dislike about Ace Cloud Application Hosting?

Haven't found anything to dislike as of yet. Review collected by and hosted on G2.com.

Stanley D.
SD
Stanley D.
CPA
Small-Business (50 or fewer emp.)
"Great service so far!"
5/5
What do you like best about Ace Cloud Application Hosting?

I have been using Ace Cloud Hosting for a few weeks now - they have been great to work with - very responsive whether I call, email or chat. Within an hour of me signing up their onboarding team reached out to me and have been very helpful in getting the server set up to my needs. Our sales rep - Saurabh Singh was very responsive in getting my needs quoted. I had several tweaks to my needs and he quickly and happily dealt with each change. I highly recommend them! Review collected by and hosted on G2.com.

What do you dislike about Ace Cloud Application Hosting?

Haven't seen anything to dislike! - I think they are great so far. Review collected by and hosted on G2.com.

Pricing

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