---
title: RapidNPS Reviews
meta_title: 'RapidNPS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how RapidNPS works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2025-10-30'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# RapidNPS Reviews
**Vendor:** KEEPGROWUP DMCC  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About RapidNPS
RapidNPS offers a single dashboard for tracking customer satisfaction across various locations per different tracking sources (employees, sales channels, or product groups), in addition to enhancing Google Reviews rating.




## RapidNPS Reviews
  ### 1. "Best Customer Satisfaction analysis tool-RapidNPS"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Satish  K. | Head Marketing, Enterprise (> 1000 emp.)

**Reviewed Date:** March 02, 2024

**What do you like best about RapidNPS?**

We as an Organisation like the RapidNPS as it provides 
- Actionable insights
- Integration Capabilities with other softwares 
- Scalable and flexible
-Best CUstomer service team

**What do you dislike about RapidNPS?**

Overall it is best and value for money, however if Cost of the overall package can be slightly reduced then it would be better, rest all is really great

**What problems is RapidNPS solving and how is that benefiting you?**

We were not getting actual customer feedback and failed to capture their actual voice.



- [View RapidNPS pricing details and edition comparison](https://www.g2.com/products/rapidnps/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+11%3A13%3A29+-0500&secure%5Bsession_id%5D=7e080776-90f3-4d5d-95ee-e03a38fa674f&secure%5Btoken%5D=009ea73c31039a15b5236eacda3be6833558aac36b6280d46b830eb4de06aeb7&format=llm_user)

## RapidNPS Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring

**System Management**
- Security
- System Monitoring

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

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