Thanks for taking the time to leave us a review! We appreciate product feedback from talent experts such as yourself to make Plum the best it can be.
I just wanted to take a quick second to address your comment: “Some of the questions can be quite polarizing and we’ve heard from candidates it made them overthink the process of completing the assessment.” Hope I can add some clarity here!
Sounds like you’re referring to the personality section of the assessment. The “polarizing” nature of the questions is actually very intentional – the methodology we use here is called forced-choice. We use forced-choice because Industrial/Organizational Psychology research has uncovered that it is a valid way to assess personality while reducing response distortion (i.e., faking of responses). Reducing faking is necessary, especially in the context of using Plum for recruitment, where applicants are often motivated to inflate their responses.
We also believe it’s valuable to have test-takers deliberately think about their responses, rather than rushing through the assessment. After all, it’s in the best interests of both you as the employer and the applicant to understand right from the get-go if the role will be a good fit for them!
Hope that helps! I would be happy to answer any further questions you may have, or send you a copy of our technical manual. You can reach out to me at email@example.com.
Leann Schneider, PhD, Product Manager at Plum