[ Plum Reviews ](https://www.g2.com/products/plum/reviews) [ Plum Reviews ](https://www.g2.com/products/plum/reviews) # Plum Features ##### ## Platform (8) Customization Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. Integration APIs Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. Internationalization Enables users to view and transact business with the same content in multiple languages and currencies. User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, and groups. Performance Is consistently available (uptime) and allows users to complete tasks reliably. Mobility Is accessible from a mobile device and by users on the go. Reporting Provides analytics tools that reveal important business metrics and track progress. Dashboards Creates dashboards to track information like open positions, current headcount, and recruiting pipeline. Show More ##### ## Visitor Behavior (3) Monitoring Monitor the behavior of website and online store visitors Targeting Ability to target website visitors based on behavioral patterns Guided Selling Adapt the selling process to each visitor, including content and pricing Show More ##### ## Templates (3) Library Provide a library of templates for various purposes such as website engagement or e-commerce Customization Allows users to customize templates and use them on multiple channels easily Optimization Track the performance of different versions of templates and suggest optimizations Show More ##### ## Personalization (8) Recommendation Recommend products based on order history and online behavior Content Provide custom content to website visitors based on their online behavior Cart Abandonment Deliver messages targeted at buyers who are about to leave an online store Search Optimize search based on the role of the user or inventory availability Personalization Engine Machine learning or artificial intelligence that powers the personalization features of the platform. Product Recommendations Tools to automatically recommend products to a customer based on their viewing or purchasing history. A/B Testing The ability to test various configurations and recommendations to determine which are most successful with customers. Personalized Messaging Tools to create personalized messaging based on customer data collected from purchases or viewing history. Show More ##### ## Multichannel (3) Web Integrate personalized content and recommendations on websites Email Define customized email templates which are sent automatically Mobile Include personalization features that are mobile-friendly and responsive Show More ##### ## Platform Basics (6) Interoperability Connects to external systems and applications as needed to complete team workflows. Performance Is consistently available (uptime) and allows users to complete tasks reliably. Reporting Provides analytics tools that reveal important business metrics and track progress. Reporting Provides analytics tools that reveal important business metrics and track progress. Interoperability Connects to external systems and applications as needed to complete team workflows. Performance Is consistently available (uptime) and allows users to complete tasks reliably. Show More ##### ## Platform Data (2) Platform Search Find important content or files using keywords, metadata, tags, etc. Visualization Contains tools to visalize data sets or workflows Show More ##### ## Platform Content (2) Automation Automates some or all operation related tasks Content Library Provides users with a pre-built library of useable content Show More ##### ## Basics (6) Reporting Provides analytics tools that reveal important business metrics and track progress. Interoperability Connects to external systems and applications as needed to complete team workflows. Performance Is consistently available (uptime) and allows users to complete tasks reliably. Reporting Provides analytics tools that reveal important business metrics and track progress. Interoperability Connects to external systems and applications as needed to complete team workflows. Performance Is consistently available (uptime) and allows users to complete tasks reliably. Show More ##### ## Additional Functionality (5) Mobility Is accessible from a mobile device and by users on the go. Dashboard Has a centralized dashboard for users to interact with Dashboard Has a centralized dashboard for users to interact with Cloud Provides a cloud based version of the platform Mobility Is accessible from a mobile device and by users on the go. Show More ##### ## Content (4) Automation Automates some or all operation related tasks File Sharing Provides robust sharing options for communication with both internal and external stakeholders. Automation Automates some or all operation related tasks File Sharing Provides robust sharing options for communication with both internal and external stakeholders. Show More ##### ## Administration (4) Marketing Campaigns The ability to create and customize marketing campaigns based on user data. Reports & Analytics Easily digestible visual representations of data collected by the platform. User Data Data collected from customers to be analyzed by analytics tools or other e-commerce software. Integrations The ability to integrate with a variety of e-commerce software platforms in order to share data and other functionality. Show More ##### ## Platform Functionality (3) Sourcing and Candidate Identification Search broad candidate pool to recruit passive talent Job Posting Ability to post job descriptions and allow candidates to apply within software or on company's website. Applicant Tracking Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process. Show More ##### ## Platform Additional Functionality (3) Sourcing and Candidate Identification Search broad candidate pool to recruit passive talent Job Posting Ability to post job descriptions and allow candidates to apply within software or on company's website. Applicant Tracking Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process. Show More ##### ## Recruiting and Onboarding (2) Sourcing and Candidate Identification Search broad candidate pool to recruit passive talent Applicant Tracking Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process. Show More ##### ## Platform Basics - Talent Assessment (3) Analytics Provides analytics tools that reveal important business metrics and track progress. Interoperability Connects to external systems and applications as needed to complete team workflows. Automation Automates some or all operation related tasks. Show More ##### ## Platform Content - Talent Assessment (8) Candidate Screening Tools that screen candidates for aptitude, personality, and essential work and job-related skills. Content Library Provides users with a useable content customizable based on industry, position, and company culture, and more. Assessment Provides detailed reports with filter options to sort, compare, and analyze candidate results. Portal Portal lets employers and candidates log into the system and view assessment results. Emotional Intelligence Uses emotional intelligence to inform questions and asses how well a candidate fits within a team or role. Logical Reasoning Contains questions designed to test logical reasoning or problem-solving skills. Big Five Bases questions on the "Big Five" personality traits to see how well a candidate fits into a role. Psychometric Contains tests with psychometric questions that evaluate candidates based on how a candidate's personality and aptitude allows them to perform the role. Show More ##### ## Platform Performance - Talent Assessment (2) Uptime Is consistently available (uptime) and allows users to complete tasks reliably. Analytics Provides analytics tools that reveal important business metrics and track progress. Show More ##### ## Platform Additional Functionality - Talent Assessment (2) Mobility Is accessible from a mobile device and by users on the go. Integrations Provides integrations with applicant tracking system (ATS) software. Show More ##### ## Platform Content (2) Employee Development Provides employee development, self-assessments, manager support, internal talent discovery, mobility management, and more. Career Development Provides tools that manage employee career development, employee growth, and job progression. Show More ##### ## Platform Additional Functionality (4) Dashboard Has a centralized dashboard for users to interact with. Mobility Is accessible from a mobile device and by users on the go. Portal Contains a portal to facilitate third-party or client application access. Integrations Integrates with HR software solutions for ease of management and employee access Show More ##### ## Agentic AI - SAP Store (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - E-Commerce Personalization (2) Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Recruiting Automation (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## AI Capabilities - Talent Assessment (5) AI Personalization Customizes or personalizes assessment questions to individual candidates with AI. AI Predictive Insights Analyzes candidate assessment results with AI to provide predictive insights on future performance, culture fit, or other elements. AI Scoring Automatically scores the talent assessment with the use of AI. Assessment Generation Uses generative AI to create psychometric, behavioral, or personality assessments. AI Bias Detection Detects and reduces bias with AI capabilities in assessment design, scoring, or recommendations. Show More [ ![Tabs](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5b1f0b87cf6f66cc10b7ede5bec3cd23/tabs.png "Tabs") Sponsored Tabs 4.8/5 (95) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![The Predictive Index](https://images.g2crowd.com/uploads/product/hd_favicon/0600beb878852d01be25d32112c03f1c/the-predictive-index.svg "The Predictive Index") The Predictive Index 4.7/5 (712) ](https://www.g2.com/products/the-predictive-index/reviews) [ ![eSkill](https://images.g2crowd.com/uploads/product/hd_favicon/9fb3289711e71a2dc4142d7bc1311346/eskill-corporation-eskill.svg "eSkill") eSkill 4.5/5 (357) ](https://www.g2.com/products/eskill-corporation-eskill/reviews) [ ![TestGorilla](https://images.g2crowd.com/uploads/product/hd_favicon/2f43d3661e557e75c83332adb3d8bd82/testgorilla.svg "TestGorilla") TestGorilla 4.5/5 (1,350) ](https://www.g2.com/products/testgorilla/reviews) [ View All Alternatives ](https://www.g2.com/products/plum/competitors/alternatives) Plum Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_40e470684e3b4e23753f7bd8b57bba9e/the-predictive-index.png "Product Avatar Image") The Predictive Index 4.7/5 (722) [ Compare Now ](https://www.g2.com/compare/plum-vs-the-predictive-index) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_45f51fdcb035f513186652d819ba452d/highmatch.png "Product Avatar Image") HighMatch 4.8/5 (77) [ Compare Now ](https://www.g2.com/compare/highmatch-vs-plum) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a61eab989516164316b71e5aed6b6122/eskill-corporation-eskill.png "Product Avatar Image") eSkill 4.5/5 (369) [ Compare Now ](https://www.g2.com/compare/plum-vs-eskill-corporation-eskill) ##### Categories on G2 [ SAP Store ](https://www.g2.com/categories/sap-store)[ E-Commerce Personalization ](https://www.g2.com/categories/e-commerce-personalization)[ Candidate Relationship Management ](https://www.g2.com/categories/candidate-relationship-management) [ Recruiting Automation ](https://www.g2.com/categories/recruiting-automation)[ Career Management ](https://www.g2.com/categories/career-management)[ Talent Assessment ](https://www.g2.com/categories/talent-assessment-software)[ Diversity Recruiting ](https://www.g2.com/categories/diversity-recruiting)[ Succession Planning ](https://www.g2.com/categories/succession-planning) Show More ##### Explore More [ Best client portals for professional services firms ](https://www.g2.com/discussions/what-are-the-best-client-portals-for-professional-services-firms)[ Recommended revenue operations intelligence tools ](https://www.g2.com/discussions/recommended-revenue-operations-intelligence-tools-for-scaling-teams)[ Best cloud-based CRM for service industry ](https://www.g2.com/discussions/crm-best-cloud-based-crm-for-service-industry) [ Best automatic dialing programs for business use ](https://www.g2.com/discussions/best-automatic-dialing-programs-for-business-use)[ What platform integrates website building with marketing automation tools? ](https://www.g2.com/discussions/what-platform-integrates-website-building-with-marketing-automation-tools)[ Best project management app with time tracking ](https://www.g2.com/discussions/best-project-management-app-with-time-tracking) Show More [ Best client portals for professional services firms ](https://www.g2.com/discussions/what-are-the-best-client-portals-for-professional-services-firms)[ Recommended revenue operations intelligence tools ](https://www.g2.com/discussions/recommended-revenue-operations-intelligence-tools-for-scaling-teams)[ Best cloud-based CRM for service industry ](https://www.g2.com/discussions/crm-best-cloud-based-crm-for-service-industry) [ Best automatic dialing programs for business use ](https://www.g2.com/discussions/best-automatic-dialing-programs-for-business-use)[ What platform integrates website building with marketing automation tools? ](https://www.g2.com/discussions/what-platform-integrates-website-building-with-marketing-automation-tools)[ Best project management app with time tracking ](https://www.g2.com/discussions/best-project-management-app-with-time-tracking)