Plum Features
Platform (8)
Customization
Based on 14 Plum reviews and verified by the G2 Product R&D team. Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Internationalization
Based on 13 Plum reviews and verified by the G2 Product R&D team. Enables users to view and transact business with the same content in multiple languages and currencies.
User, Role, and Access Management
Based on 26 Plum reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, and groups.
Performance
Based on 26 Plum reviews and verified by the G2 Product R&D team. Is consistently available (uptime) and allows users to complete tasks reliably.
Mobility
Is accessible from a mobile device and by users on the go.
Reporting
Based on 23 Plum reviews and verified by the G2 Product R&D team. Provides analytics tools that reveal important business metrics and track progress.
Dashboards
Based on 25 Plum reviews and verified by the G2 Product R&D team. Creates dashboards to track information like open positions, current headcount, and recruiting pipeline.
Visitor Behavior (3)
Monitoring
Monitor the behavior of website and online store visitors
Targeting
Ability to target website visitors based on behavioral patterns
Guided Selling
Adapt the selling process to each visitor, including content and pricing
Templates (3)
Library
Provide a library of templates for various purposes such as website engagement or e-commerce
Customization
Allows users to customize templates and use them on multiple channels easily
Optimization
Track the performance of different versions of templates and suggest optimizations
Personalization (8)
Recommendation
Recommend products based on order history and online behavior
Content
Provide custom content to website visitors based on their online behavior
Cart Abandonment
Deliver messages targeted at buyers who are about to leave an online store
Search
Optimize search based on the role of the user or inventory availability
Personalization Engine
Machine learning or artificial intelligence that powers the personalization features of the platform.
Product Recommendations
Tools to automatically recommend products to a customer based on their viewing or purchasing history.
A/B Testing
The ability to test various configurations and recommendations to determine which are most successful with customers.
Personalized Messaging
Tools to create personalized messaging based on customer data collected from purchases or viewing history.
Multichannel (3)
Web
Integrate personalized content and recommendations on websites
Email
Define customized email templates which are sent automatically
Mobile
Include personalization features that are mobile-friendly and responsive
Platform Basics (6)
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Platform Data (2)
Platform Search
Find important content or files using keywords, metadata, tags, etc.
Visualization
Contains tools to visalize data sets or workflows
Platform Content (2)
Automation
Automates some or all operation related tasks
Content Library
Provides users with a pre-built library of useable content
Basics (6)
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Additional Functionality (5)
Mobility
Is accessible from a mobile device and by users on the go.
Dashboard
Has a centralized dashboard for users to interact with
Dashboard
Has a centralized dashboard for users to interact with
Cloud
Provides a cloud based version of the platform
Mobility
Is accessible from a mobile device and by users on the go.
Content (4)
Automation
Automates some or all operation related tasks
File Sharing
Provides robust sharing options for communication with both internal and external stakeholders.
Automation
Automates some or all operation related tasks
File Sharing
Provides robust sharing options for communication with both internal and external stakeholders.
Administration (4)
Marketing Campaigns
The ability to create and customize marketing campaigns based on user data.
Reports & Analytics
Easily digestible visual representations of data collected by the platform.
User Data
Data collected from customers to be analyzed by analytics tools or other e-commerce software.
Integrations
The ability to integrate with a variety of e-commerce software platforms in order to share data and other functionality.
Platform Functionality (3)
Sourcing and Candidate Identification
Based on 34 Plum reviews and verified by the G2 Product R&D team. Search broad candidate pool to recruit passive talent
Job Posting
Ability to post job descriptions and allow candidates to apply within software or on company's website.
Applicant Tracking
Based on 32 Plum reviews and verified by the G2 Product R&D team. Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process.
Platform Additional Functionality (3)
Sourcing and Candidate Identification
Based on 34 Plum reviews and verified by the G2 Product R&D team. Search broad candidate pool to recruit passive talent
Job Posting
Ability to post job descriptions and allow candidates to apply within software or on company's website.
Applicant Tracking
Based on 32 Plum reviews and verified by the G2 Product R&D team. Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process.
Recruiting and Onboarding (2)
Sourcing and Candidate Identification
Based on 34 Plum reviews and verified by the G2 Product R&D team. Search broad candidate pool to recruit passive talent
Applicant Tracking
Based on 32 Plum reviews and verified by the G2 Product R&D team. Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process.
Platform Basics - Talent Assessment (3)
Analytics
Provides analytics tools that reveal important business metrics and track progress.
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Automation
Automates some or all operation related tasks.
Platform Content - Talent Assessment (8)
Candidate Screening
Tools that screen candidates for aptitude, personality, and essential work and job-related skills.
Content Library
Provides users with a useable content customizable based on industry, position, and company culture, and more.
Assessment
Provides detailed reports with filter options to sort, compare, and analyze candidate results.
Portal
Portal lets employers and candidates log into the system and view assessment results.
Emotional Intelligence
Uses emotional intelligence to inform questions and asses how well a candidate fits within a team or role.
Logical Reasoning
Contains questions designed to test logical reasoning or problem-solving skills.
Big Five
Bases questions on the "Big Five" personality traits to see how well a candidate fits into a role.
Psychometric
Contains tests with psychometric questions that evaluate candidates based on how a candidate's personality and aptitude allows them to perform the role.
Platform Performance - Talent Assessment (2)
Uptime
Is consistently available (uptime) and allows users to complete tasks reliably.
Analytics
Provides analytics tools that reveal important business metrics and track progress.
Platform Additional Functionality - Talent Assessment (2)
Mobility
Is accessible from a mobile device and by users on the go.
Integrations
Provides integrations with applicant tracking system (ATS) software.
Platform Content (2)
Employee Development
Provides employee development, self-assessments, manager support, internal talent discovery, mobility management, and more.
Career Development
Provides tools that manage employee career development, employee growth, and job progression.
Platform Additional Functionality (4)
Dashboard
Has a centralized dashboard for users to interact with.
Mobility
Is accessible from a mobile device and by users on the go.
Portal
Contains a portal to facilitate third-party or client application access.
Integrations
Integrates with HR software solutions for ease of management and employee access
Agentic AI - SAP Store (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - E-Commerce Personalization (2)
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Recruiting Automation (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
AI Capabilities - Talent Assessment (5)
AI Personalization
Customizes or personalizes assessment questions to individual candidates with AI.
AI Predictive Insights
Analyzes candidate assessment results with AI to provide predictive insights on future performance, culture fit, or other elements.
AI Scoring
Automatically scores the talent assessment with the use of AI.
Assessment Generation
Uses generative AI to create psychometric, behavioral, or personality assessments.
AI Bias Detection
Detects and reduces bias with AI capabilities in assessment design, scoring, or recommendations.





