--- title: Pipefy Reviews meta_title: 'Pipefy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 231 reviews by the users' company size, role or industry to find out how Pipefy works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 231 scale: '5' date_modified: '2026-11-06' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

Pipefy Reviews & Product Details

Pricing

Pricing provided by Pipefy.

Business

Starting at $26.00
1 User Per Month

Pipefy Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Pipefy, and what problem is it built to solve?

Pipefy is a Business Orchestration and Automation Technologies platform that connects people, AI agents, and legacy systems through a unified control plane. It is built to help IT leaders reduce shadow IT and modernize processes without replacing existing systems, using a low-code interface and an Adaptive Governance framework.

What languages does Pipefy support?

Pipefy supports 3 languages: English, Portuguese, and Spanish.

What company sizes and industries is Pipefy the best fit for?

Pipefy is used across small businesses, mid-market organizations, and enterprises, with positive experiences spanning a range of industries. The clearest firmographic groupings include:
  • Company sizes: Small businesses, mid-market organizations, and enterprises.
  • Technology and professional services: Information technology, software, and consulting.
  • Marketing and communications: Marketing, advertising, and telecommunications.
  • Financial and industrial sectors: Financial services, chemicals, and manufacturing.

How long does it take to implement Pipefy across a team?

Implementation time depends on how much process design and customization a team needs. Reported go-live times most often fall within one to three months, with quicker and longer implementations also represented.
Time to go live Relative frequency
1–3 months Most common range
Under a month, including under a day Also reported
3–6 months Less common
6–12 months Less common

What customer support options does Pipefy provide, and how do users find the overall support experience?

Pipefy provides 24/7 live-rep support, alongside self-service resources and contact options such as its knowledge base, chat, and email/help desk. The support experience can be hands-on and helpful during implementation and troubleshooting, though response times and the quality of assistance are not always consistent.

What is the experience like for teams switching to Pipefy from another tool?

Moving to Pipefy has often meant replacing less adaptable project or Kanban tools, spreadsheet-based tracking, and workflows spread across email or older systems. The change can bring more customizable processes, automation, and clearer visibility into tasks and ownership; teams also note that building and learning more involved workflows takes time.

What features or capabilities could make Pipefy even more useful?

Pipefy could be more useful with stronger reporting and more flexible automation, particularly for teams managing complex processes. Common improvement areas include:
  • Expand dashboards and reporting with clearer visualizations and more customizable metrics.
  • Add formula and calculated fields to reduce manual calculations.
  • Offer more automation options and clearer ways to troubleshoot automation rules.
  • Make integrations easier to configure and broaden connections with other tools.
  • Improve mobile workflows so teams can manage processes more fully on the go.

Pipefy Reviews (231)

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Reviews

Pipefy Reviews (231)

View 2 Video Reviews
4.6
231 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Andrey V.
AV
Andrey V.
Líder técnico
Small-Business (50 or fewer emp.)
"Perfect to automate process"
5/5
What do you like best about Pipefy?

The templates help to create a project, with flow and points directing to needs. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

The pipefy has many features and something I can't follow the updates. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
Originally submitted 9/29/2021
"Great way to manage projects and activities"
5/5
What do you like best about Pipefy?

The platform is easy to use and customizable according to the objective of the project. It's a simple way to keep up with the activities, especially when the team is involved. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

Not all the plan has valuable features. I mean, it could be easier to do some actions if there were available other features, like automation. Review collected by and hosted on G2.com.

GC
Gabriela C.
Process Management Coordinator
Enterprise (> 1000 emp.)
"Great No-Code Process Modeling Software"
5/5
What do you like best about Pipefy?

The platform is user-friendly, really easy to model simple and complex process for your company. The company releases new features at a good pace, and the support specialists are fast to answer questions and doubts. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

You cannot make calculations (yet!) on pipefy, create portals inside portals. The e-mail tools need a little bit more features and more resources for creating e-mails templates with more design. Review collected by and hosted on G2.com.

Marc v.
MV
Marc v.
Web team manager
Mid-Market (51-1000 emp.)
"Advanced automation tool"
5/5
What do you like best about Pipefy?

The deep functionality of Pipefy and customizability is something we find really useful. As with everyone, we have such a unique process and Pipefy caters to the complete customizability of it all, including notification and integration strengths across all functions of the platform. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

They have some strict policies which even an enterprise account is not able to influence. They will not allow you to remove branding even at the enterprise level for automated emails, meaning some integrations become tricky if you do not want to show their branding. Review collected by and hosted on G2.com.

Response from Victoria Santos of Pipefy

Hi there, thank you for your feedback! User comments, like yours, help us develop a better product!

Carolina F.
CF
Carolina F.
Merchant Experience Coordinator
Mid-Market (51-1000 emp.)
Originally submitted 11/18/2020
"Best tool to take projects out of paper!"
4.5/5
What do you like best about Pipefy?

Pipefy is a highly customizable tool that enables you to organize and control several processes that used to be out of the company's main software. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

There's nothing that I dislike right now. Review collected by and hosted on G2.com.

Response from Victoria Santos of Pipefy

Hi Carolina, thank you for your feedback! User comments, like yours, help us develop a better product!

Pablo M.
PM
Pablo M.
COO
Small-Business (50 or fewer emp.)
"Perfect tool for process management"
4.5/5
What do you like best about Pipefy?

The beauty of Pipefy is that you can create any sort of process from scratch and get to manage it from the simplest of ways. From procurement, sales, recruiting or project management, Pipefy gets the job done.

You get to attach documents, emails, set check lists and connect to other pipes, so it can make your life way easier. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

Unless you have Zappier, it can be a hassle to make integrations with other apps. Although APIs work well, you do need to be a programmer to do so. And some automations can be a little challenging as info tend to be bit hard to access at certain points of this process.

Also, the reports generated from the native Pipefy system are not the best for decision making. Using different kinds of extra tools have gotten the job done at the moment. Review collected by and hosted on G2.com.

Response from Victoria Santos of Pipefy

Hi there, thank you for your feedback! User comments, like yours, help us develop a better product! We recently released an integrations app to ease integration with other tools. We've also recently released the Dashboard features that can help you view and analyze data in a better way!

Vinicius C.
VC
Vinicius C.
Systems Analist
Mid-Market (51-1000 emp.)
"Very easy to create automated workflows."
5/5
What do you like best about Pipefy?

It is able to integrate many tools and systems with, like database systems as an example. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

It is unable to calculate numbers automatically yet. I must calculate and write manually. There is not a special field. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
Originally submitted 8/17/2021
"So Good! I love the Tool."
5/5
What do you like best about Pipefy?

The easy way to do all the things on the platform. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

The time to respond in the support is not too long, but it is the only thing that I dislike. Review collected by and hosted on G2.com.

Maria Eduarda D.
MD
Maria Eduarda D.
Performance Chemicals Supply Chain Intern
Enterprise (> 1000 emp.)
"Great customization levels but still have a good path to evolve"
4/5
What do you like best about Pipefy?

The levels of customization offered by Pipefy, allows us to build and revaluate our processes. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

I found the trainings not much structured, and still need some important functionalities so that the level of customization become perfect, such as, a same field being able to participate in more than one phase, or the possibility of simple calculations fields, etc Review collected by and hosted on G2.com.

Response from Victoria Santos of Pipefy

Hi there, thank you for your feedback! User comments, like yours, help us develop a better product!

Lucas Democh B.
LB
Lucas Democh B.
Head of BI and Processes
Mid-Market (51-1000 emp.)
"Best tool for process management"
5/5
What do you like best about Pipefy?

Ease of creating new processes with custom automations and conditionals. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

The limited functioning of card attachments and comments. Review collected by and hosted on G2.com.

Questions about Pipefy? Ask real users or explore answers from the community

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Eliton D.
ED
Eliton Da Silva
•
Last activity over 4 years ago

How can I resize cards?

GU
Guest User

What is Pipefy used for?

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Pricing Options

Pricing provided by Pipefy.

Business

Starting at $26.00
1 User Per Month
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