Pipefy Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Pipefy's ease of use empowering for workflow automation, accommodating varying skill levels effectively. (9 mentions)

Users value the workflow automation capabilities of Pipefy, simplifying processes without requiring technical expertise. (5 mentions)

Users commend Pipefy for its efficiency, streamlining workflows and enhancing team collaboration with easy customizations and automations. (4 mentions)

Users appreciate the clean and intuitive user interface of Pipefy, making organization and collaboration seamless and efficient. (4 mentions)

Users find Pipefy's intuitive interface enhances usability, making business process automation straightforward and efficient. (3 mentions)

Users find Pipefy to be expensive, as premium features necessitate a high financial commitment which can be prohibitive. (2 mentions)

Users find the learning curve steep, as new team members struggle to adapt to Pipefy's numerous features. (2 mentions)

Users find the lack of sufficient integrations with essential tools like Jira, Notion, and Slack limiting their experience. (1 mentions)

Users often face automation issues with Pipefy, experiencing glitches that disrupt consistent workflow management. (1 mentions)

Users struggle with integration issues as Pipefy lacks connections to essential tools like Jira, Notion, and Slack. (1 mentions)

5 Pros or Advantages of Pipefy

1. Ease of Use

Users find Pipefy's ease of use empowering for workflow automation, accommodating varying skill levels effectively.

See 9 mentions

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Lisa K.

Small-Business (50 or fewer emp.)

5.0/5

"Pipefy: Highly Customizable Automations with Excellent Support"

What do you like about Pipefy?

I was impressed by the support we received from Pipefy to make sure the tool supported our processes. The tool is extremely customizable to any proces

William M.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Experience from Start to Finish"

What do you like about Pipefy?

It's fast, features a clean user interface, and is both intuitive and responsive.

2. Automation

Users value the workflow automation capabilities of Pipefy, simplifying processes without requiring technical expertise.

See 5 mentions

See Related User Reviews

Lisa K.

Small-Business (50 or fewer emp.)

5.0/5

"Pipefy: Highly Customizable Automations with Excellent Support"

What do you like about Pipefy?

I was impressed by the support we received from Pipefy to make sure the tool supported our processes. The tool is extremely customizable to any proces

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Pipefy - Effortless Workflow and Process Automation with Powerful AI Features"

What do you like about Pipefy?

By using Pipefy, business process automation has been easy and the tool is amazingly equipped with updated intelligent features. It is a no code tool

3. Efficiency

Users commend Pipefy for its efficiency, streamlining workflows and enhancing team collaboration with easy customizations and automations.

See 4 mentions

See Related User Reviews

Lisa K.

Small-Business (50 or fewer emp.)

5.0/5

"Pipefy: Highly Customizable Automations with Excellent Support"

What do you like about Pipefy?

I was impressed by the support we received from Pipefy to make sure the tool supported our processes. The tool is extremely customizable to any proces

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Pipefy - Effortless Workflow and Process Automation with Powerful AI Features"

What do you like about Pipefy?

By using Pipefy, business process automation has been easy and the tool is amazingly equipped with updated intelligent features. It is a no code tool

4. User Interface

Users appreciate the clean and intuitive user interface of Pipefy, making organization and collaboration seamless and efficient.

See 4 mentions

See Related User Reviews

William M.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Experience from Start to Finish"

What do you like about Pipefy?

It's fast, features a clean user interface, and is both intuitive and responsive.

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Task Organization and Seamless Team Collaboration"

What do you like about Pipefy?

It helps in organizing work in a easier way without needing a lot of technical setup. You have the ability to build and adjust processes in just a few

5. Intuitive

Users find Pipefy's intuitive interface enhances usability, making business process automation straightforward and efficient.

See 3 mentions

See Related User Reviews

William M.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Experience from Start to Finish"

What do you like about Pipefy?

It's fast, features a clean user interface, and is both intuitive and responsive.

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Pipefy - Effortless Workflow and Process Automation with Powerful AI Features"

What do you like about Pipefy?

By using Pipefy, business process automation has been easy and the tool is amazingly equipped with updated intelligent features. It is a no code tool

5 Cons or Disadvantages of Pipefy

1. Expensive

Users find Pipefy to be expensive, as premium features necessitate a high financial commitment which can be prohibitive.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Pipefy; Unlocking Workflow Automation and Customizing Different Processes"

What do you dislike about Pipefy?

Most of Pipefy are accessible from a premium version, which demands high financial commitment, which some firms fail to meet. There are occasional gli

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Overview Nature of Pipefy; Robust Performance, but Substantial Subscription Fee"

What do you dislike about Pipefy?

Despite the powerful nature of Pipefy, the advanced demands more financial support The team plans that can conduct numerous operations requires a high

2. Learning Curve

Users find the learning curve steep, as new team members struggle to adapt to Pipefy's numerous features.

See 2 mentions

See Related User Reviews

Lisa K.

Small-Business (50 or fewer emp.)

5.0/5

"Pipefy: Highly Customizable Automations with Excellent Support"

What do you dislike about Pipefy?

Being extremely customizable, there are many options which was a bit overwhelming for some of my team members. Once we integrated the help options and

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Task Organization and Seamless Team Collaboration"

What do you dislike about Pipefy?

Sometimes it takes time to get used to all features particularly for new users.

3. App Limitations

Users find the lack of sufficient integrations with essential tools like Jira, Notion, and Slack limiting their experience.

See 1 mentions

See Related User Reviews

William M.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Experience from Start to Finish"

What do you dislike about Pipefy?

It lacks sufficient integrations with Jira, Notion, and Slack, which are essential for my needs.

4. Automation Issues

Users often face automation issues with Pipefy, experiencing glitches that disrupt consistent workflow management.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Pipefy; Unlocking Workflow Automation and Customizing Different Processes"

What do you dislike about Pipefy?

Most of Pipefy are accessible from a premium version, which demands high financial commitment, which some firms fail to meet. There are occasional gli

5. Integration Issues

Users struggle with integration issues as Pipefy lacks connections to essential tools like Jira, Notion, and Slack.

See 1 mentions

See Related User Reviews

William M.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Experience from Start to Finish"

What do you dislike about Pipefy?

It lacks sufficient integrations with Jira, Notion, and Slack, which are essential for my needs.

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Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

11/7/2023

"It's a good Kanban system"

2/5

What do you like best about Pipefy?

the AI tool is robust and makes interesting recommendations not previously thought of. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

Customer service has taken a sharp nosedive since January. Reps go AWOL for weeks at a time, even after escalations up the chain. They cancel meetings without notice minutes before they're scheduled. It's really becoming chaotic and we're watching this closely before annual renewal Review collected by and hosted on G2.com.

Lisa K.

Co-Owner, VP Design and Technology

Small-Business (50 or fewer emp.)

1/29/2026

"Pipefy: Highly Customizable Automations with Excellent Support"

5/5

What do you like best about Pipefy?

I was impressed by the support we received from Pipefy to make sure the tool supported our processes. The tool is extremely customizable to any process with some incredible automations that reduced our workload. I found it easy to implement and use. It became the starting place for my team every day to ensure that work was moving forward and on track. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

Being extremely customizable, there are many options which was a bit overwhelming for some of my team members. Once we integrated the help options and more detailed descriptions for each phase the team was able to trust the system to provide them the information they needed. Review collected by and hosted on G2.com.

Ankita M.

Freelance Writer

Small-Business (50 or fewer emp.)

6/11/2025

"Powerful for Process Automation but Could Be More Flexible"

3.5/5

What do you like best about Pipefy?

I adore Pipefy's ability to simplify the process of creating and automating organised workflows without requiring technical knowledge. Approvals, onboarding, and service requests were among the repetitious chores that were made easier by the visual interface, conditional logic, and automation rules. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

Sometimes Pipefy feels inflexible. It works well for routine activities and processes, but it isn't flexible enough for more creative or dynamic workflows. Furthermore, several sophisticated features are only available with more expensive plans, which prevented us from using the platform to its full potential. Review collected by and hosted on G2.com.

What problems is Pipefy solving and how is that benefiting you?

We were able to standardise and expedite manual, repetitive operations including request management, onboarding, and approvals thanks to Pipefy. We mostly used spreadsheets and emails prior to Pipefy, which resulted in delays, misunderstandings, and a lack of visibility. We've minimised errors, automated important tasks, and obtained complete insight into work statuses and deadlines with Pipefy. The effectiveness and accountability of our team have greatly increased as a result. Review collected by and hosted on G2.com.

William M.

Senior Tech Lead

Hospital & Health Care

Mid-Market (51-1000 emp.)

12/9/2025

"Outstanding Experience from Start to Finish"

5/5

What do you like best about Pipefy?

It's fast, features a clean user interface, and is both intuitive and responsive. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

It lacks sufficient integrations with Jira, Notion, and Slack, which are essential for my needs. Review collected by and hosted on G2.com.

Homero F.

Workshop Coordinator

Small-Business (50 or fewer emp.)

9/2/2025

"An impressive tool where we can perform various tests, add data, perform controls"

5/5

What do you like best about Pipefy?

An impressive toolbox, now with artificial intelligence Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

An impressive tool where we can perform various tests, add data, perform controls, develop search systems and the most varied types and forms of data flow manipulation. Review collected by and hosted on G2.com.

Sophia D.

Consultant

Small-Business (50 or fewer emp.)

1/13/2025

"Pipefy is excellent"

5/5

What do you like best about Pipefy?

Pipefy was very easy to use and customerservice was excellent Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

I think there could be more features added and faster support Review collected by and hosted on G2.com.

Thais C.

Designer

Small-Business (50 or fewer emp.)

7/27/2024

"Optimistic plans platform"

4/5

What do you like best about Pipefy?

Organization of your work with a simple way to use Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

Sometimes the server it seems very slow on hard days Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

12/15/2024

"Pipefy +"

5/5

What do you like best about Pipefy?

Very user friendly, great interface. Updates are sent out whenever there is any need for maintenance Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

Everything is great. I can't think of any issues. Review collected by and hosted on G2.com.

Luisa C.

Mid-Market (51-1000 emp.)

8/1/2023

"Very good"

5/5

What do you like best about Pipefy?

It can be programmed by anyone, with just some basic training, and likewise, it allows for internal and external communications. Additionally, it has a mobile app that lets you view your processes easily from anywhere.

It allows you to automate some of your processes to avoid manual tasks.

You can create forms to collect information on a large scale.

It is a very good tool. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

It does not have a general dashboard for an organization, that is, a panel where all the processes of a single organization can be visualized, where indicators can be established to see progress, whether of overdue tasks, and to calculate service level or attention percentages for each of the tasks, which in the long run are service requests. Review collected by and hosted on G2.com.

Kalline F.

Analista de operações

Mid-Market (51-1000 emp.)

5/8/2024

"Ease of use, agility in processes"

5/5

What do you like best about Pipefy?

Variety of customization, integrations, and automations. Ease of use and implementation, and the support is always comprehensive. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

At the moment, I don't have any points that displease me about the tool. Review collected by and hosted on G2.com.