Phenom Applied AI stands out for its ability to streamline the talent experience by automating repetitive tasks and providing actionable insights. I particularly appreciate how it leverages AI to personalize candidate engagement, improve recruiter efficiency, and enhance overall hiring speed. The intuitive interface and data-driven recommendations make it easy to identify top talent quickly, which saves time and improves decision-making. It feels like a real productivity booster for both recruiters and candidates. Review collected by and hosted on G2.com.

While Phenom Applied AI offers strong automation and personalization features, one challenge I’ve noticed is that some advanced functionalities require a learning curve for new users. Additionally, integration with certain legacy systems can be complex, which may slow down initial adoption. Improving onboarding resources and simplifying system compatibility would make the experience even better. Review collected by and hosted on G2.com.

The overall Phenom ecosystem is very user friendly, It was also very easy to implement, And being able to set a precedence with the recruiting team that we always utilize phenom first when it comes to recruiting for a new opportunity the platform supports that mantra. Were able to log into Phenom every day, utilize the dashboard to understand when we have new leads coming in or see how our campaigns are performing, We're also able to use the X+ feature to generate beautifully written messaging to our candidates where we may only need to make a few tweaks which saves us so much time. We've also really appreciated being able to use the X+ feature To ask questions about a candidate's profile and it provides accurate information as well as asking for suggested interview questions, for example. We have excellent communication with our customer support team, making it easy to continue to learn, grow, and level up within the platform. We utilize Hosted Apply which is definitely a game changer. The ease of integrating this with Workday made such a difference in our recruiters day-to-day tasks - Having two way integration is a huge plus to keep recruiters from flipping back and forth in multiple systems as much as humanly possible. Review collected by and hosted on G2.com.

Like any other AI tool, there are always Opportunities for the AI to misunderstand you or for misinterpretation. We have not found our niche in fit scoring and we have found that there is opportunity to improve the AI Discovery where we are not always getting qualified candidates (understanding you must train the AI, but it still can use some tweaking). Review collected by and hosted on G2.com.

The ease of adoption for new users, especially recruiters. The ability to have control and make immediate changes to our career site without the need for web developers. The partnership with Phenom and our team.

Update: 2025 - since the original recommendation we have implemented scheduling automation and high volume hiring solutions. These have brought significant efficiencies to our recruiting and hiring team and improved our overall employee first time show up rates. Review collected by and hosted on G2.com.

Our business has several very unique use case needs that are not out of the box solutions and require special enhancements or development work. However this is not a true dislike as this is common for most vendors we work with, and Phenom is very collaborative in moving the needle forward.

Update: 2025 - as above Phenom has continued to set the bar in implementation collaboration to ensure we are able to maximize our ROI of their products. Review collected by and hosted on G2.com.

I love that Phenom is always looking to improve their products and what they offer. I've been using Phenom for several years and seeing it constantly improve over time shows they are committed to making it a tool for employers to use year after year. Personally, my favorite products of Phenom are the automations and screening for the CRM. Phenom is also very easy to navigate and intuitive. I'm using Phenom daily for my work and love it. Review collected by and hosted on G2.com.

Some features do take some time to get it to learn your language and how you want it to show. Review collected by and hosted on G2.com.

This product is very easy to use and makes it simple to teach new users as well. Not only is it user-friendly, but it also stands out for how useful it is. Review collected by and hosted on G2.com.

So far, everything I have experienced has impressed me, and I haven't found anything I dislike. Learning has truly been enjoyable. Review collected by and hosted on G2.com.

The summarized candidate profiles- allows us to quickly assess candidates with important information. Review collected by and hosted on G2.com.

The adaptive writing style that assists with email composition will sometimes confuse or misunderstand our policies, but we are teaching it the specifics Review collected by and hosted on G2.com.

The increased candidate flow, ease of ability to communicate to a lot of candidates at once (in the CRM anyways) and sort them, tag them. Review collected by and hosted on G2.com.

Support team is disorganized, not knowledgeable on systems- often giving wrong and improper responses. They often don't address the issue correctly. .

Hiring manager dashboard is not user friendly and cumbersome Review collected by and hosted on G2.com.

X+ streamlines my outreach candidates and increases efficiency. Review collected by and hosted on G2.com.

Editing generated text can be difficult. Review collected by and hosted on G2.com.

I like the idea and concept of Phenom Applied AI. Review collected by and hosted on G2.com.

I dislike the use of artificial intelligence in job searches and in the professional field. Review collected by and hosted on G2.com.

I think one of my favorites aspects are the courses and certfications. It is nice how thurough and developed the trainings are for learning how to use the application. Also the Phenom Chrome Extension tool is something I utilize daily for work so I appreciate that and how easy it is to upload a resume and it auto-fills the candidate's profile. It has also integrated with our other software well because of the extension tool and also being connected to our career site. Review collected by and hosted on G2.com.

The only thing I have struggled with is the always-on campaigns can't be used for dynamic lists, which is what I would want to use them for. For new matches in dynamic lists to get that always-on message, but I will say I am newer to using the application so maybe this is something I lack understanding on. Review collected by and hosted on G2.com.