---
title: Phenom Applied AI Reviews
meta_title: 'Phenom Applied AI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 430 reviews by the users' company size, role or industry
  to find out how Phenom Applied AI works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 430
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Recruiting
  url: https://www.g2.com/categories/recruiting
---


# Phenom Applied AI Reviews
**Vendor:** Phenom  
**Category:** [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 430
## About Phenom Applied AI
With Applied AI, you automate talent workflows and eliminate manual busywork to dominate the talent market. But here&#39;s what makes Phenom different - we&#39;ve built an AI infrastructure specifically for HR that adapts to your industry and company&#39;s unique needs. Our Engines harmonize your data. Our Ontologies understand that hiring nurses, developing engineers, and retaining retail associates require fundamentally different approaches. Our X AI creates moments that feel like magic for every candidate and employee. And our Agents work alongside your team with unprecedented speed and precision. This isn&#39;t generic enterprise AI - it&#39;s AI that knows your DNA, whether you&#39;re scaling high-volume hiring, upskilling specialized roles, or driving internal mobility. With Phenom, you hire faster, develop better, and retain employees longer, helping the right people find the right work. Today&#39;s leaders are using Phenom to achieve results that speak volumes, even in the quietest talent markets.



## Phenom Applied AI Pros & Cons
**What users like:**

- Users find Phenom Applied AI **easy to use and intuitive** , enhancing efficiency in recruiting and candidate engagement. (50 reviews)
- Users value the **user-friendly interface** and customizable features of Phenom Applied AI, enhancing the recruitment experience. (30 reviews)
- Users appreciate the **streamlined candidate engagement** and automation, making recruiting more efficient and personalized. (25 reviews)
- Users find the **text communication feature** extremely helpful for engaging with candidates effectively and efficiently. (21 reviews)
- Users appreciate the **streamlined candidate engagement** of Phenom Applied AI, enhancing efficiency and personalization in the recruiting process. (20 reviews)
- Communication (19 reviews)
- Innovation (14 reviews)
- Users appreciate the **user-friendly interface** of Phenom, which simplifies navigation and enhances the candidate management process. (13 reviews)
- Engagement Motivation (12 reviews)
- Applicant Management (11 reviews)

**What users dislike:**

- Users find the **platform setup complex** , facing a steep learning curve and requiring significant time and resources. (16 reviews)
- Users face a **steep learning curve** with Phenom Applied AI, complicating initial adoption and usability for newcomers. (12 reviews)
- Users face **delays in bug resolution** , impacting the candidate experience and causing technical difficulties. (11 reviews)
- Users face **clarity issues** with complex quizzes and navigation, leading to confusion and frustration in learning. (11 reviews)
- Users highlight **data inaccuracy** , citing confusion in quizzes and unreliable information from the Phenom Bot. (9 reviews)
- Lack of Guidance (9 reviews)
- Learning Difficulty (9 reviews)
- Users experience **technical issues** with Phenom, including glitches and occasional inaccuracies in data and reporting. (9 reviews)
- Users express frustration with the **inefficiency of AI** in navigating courses and providing accurate quiz feedback. (8 reviews)
- Difficult Learning (8 reviews)

## Phenom Applied AI Reviews
  ### 1. Phenom Talent Acquisition Platforms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristin H. | Talent Acquisition Recruiter, Enterprise (> 1000 emp.)

**Reviewed Date:** October 16, 2023

**What do you like best about Phenom Applied AI?**

I really like the ease of use and the filters to create talent pipelines.   Spotlights and filters along with projects make it easy for me to prioritize top talent and set up interviews quickly.   Bulk emails and SMS to my candidates saves me so much time and I am able to create lists that help me to organize my day to day activities.   Love the campaigns and templates that I am able to set up with colorful Sevita branding logos and pictures as well as videos to engage with Leads.  Phenom trainings and certifications are really nice to learn more and do more with this awesome CRM!

**What do you dislike about Phenom Applied AI?**

I really do not have anything that I dislike.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Phenom Intelligent Talent Experience Platform is a user platform that helps you solve problem via AI.  It benefits me because I recieve helpful assistance quickly with emails and subject matters pertaining to engaging with talent.

  ### 2. Great CRM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Autumn C. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

The AI it offers and the connection between our hiring platform and Phenom.

**What do you dislike about Phenom Applied AI?**

There can be a lot of back and forth while importing data. Bulk import with zip folder was not working.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Keeping all talent in one place, plus hiring managers can also see with our notes and comments. Makes it more streamlined.

  ### 3. High intelligence. Easy!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nicholas M. | Talent Acquisition Sourcing Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** March 28, 2023

**What do you like best about Phenom Applied AI?**

It allows a sourcer to use every resource to find new or old candidates. It really captures people who may or may not be interested.

**What do you dislike about Phenom Applied AI?**

It needs spell check! That is something I would very much enjoy to have.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

I have not had any issues yet. Brand new to Phenom since March of 2023

  ### 4. Great For recruiting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alexa G. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

It's excellent for tracking candidates. Very easy to communicate with other recruiters on updates for candidates

**What do you dislike about Phenom Applied AI?**

I do think the process for creating email campaigns and editing would be a little easier.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Makes the process of creating quick emails fast and gets the point across while dealing with a high volume of candidates

  ### 5. I love the tracking capacity Phenom offers for candidates!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Blanca V. | Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

Most helpful is the tracking of candidates, statuses and scheduling updates. Also, sharing candidate profiles!

**What do you dislike about Phenom Applied AI?**

That it will not communicate with Workday more, some of the work we do is duplicated like note updates in Workday/Phenom. Notes have to be updated in both.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Tracking of candidates, sharing profiles and updates on interviews.

  ### 6. Transformational Platform for HR and TA!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff H. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

The AI removes the administration and mundane tasks associated with the hiring process and allows recruiters to focus on hiring great talent!

**What do you dislike about Phenom Applied AI?**

Some integrations are tricky with SuccessFactors but we partnered with talentEXP who made that process very easy

**What problems is Phenom Applied AI solving and how is that benefiting you?**

New careers page, CRM and Referrals. All were pain points for us

  ### 7. I have really enjoyed using Phenom and it has made the customer experience easier.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amber S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

I love sending out the calendar invites for my interviews.

**What do you dislike about Phenom Applied AI?**

I wish more information was displayed in the calendar event  (the candidate email AND phone number).

**What problems is Phenom Applied AI solving and how is that benefiting you?**

I think it is so easy for the candidate to use themselves. It also makes it easy to keep in touch with the candidate.

  ### 8. Easy to use and Great way to keep track of candidates!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Grace G. | Manager, Vet Services & Partnerships, Enterprise (> 1000 emp.)

**Reviewed Date:** April 15, 2024

**What do you like best about Phenom Applied AI?**

I like to ability to create your own custom lists based on filters you select.  Having your own custom lists makes it easier to sort through long lists.

**What do you dislike about Phenom Applied AI?**

Have not found anything that I dislike on the platform yet!

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Helping to keep track of candidates, follow ups and a place to hours information about them.

  ### 9. Phenom is Phenomenal!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alyssa C. | Talent Acquisition Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

I love how easy the phenom platform is to use! We are able to move candidates through the interview process seamlessly and also improve the candidate experience.

**What do you dislike about Phenom Applied AI?**

I would prefer the reporting be a bit more in depth and easier to pull specific data.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

It provides an excellent candidate experience.

  ### 10. University recruitment

**Rating:** 3.5/5.0 stars

**Reviewed by:** Beth K. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

The user interface is simple and nice to look at. The careers site capability gives great results

**What do you dislike about Phenom Applied AI?**

Need a solution that supports uni recruitment better- offline registration, branching questions for forms and evaluations, linkage of jobs to events

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Collection and storage of candidates for pipelining

  ### 11. Why we use Phenom

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cara  A. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

The efficiency and ease of the tool. We are able to reduce time and effort while increasing engagement and productivity

**What do you dislike about Phenom Applied AI?**

Nothing is least helpful, would appreciate more data and analytics offerings.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Time to full, time used to source. Tracking events and talent from these initiatives

  ### 12. Implementation needed more assistance.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Alex T. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

The CMS is very user friendly! It's easy to drag and drop widgets.

**What do you dislike about Phenom Applied AI?**

The implementation process is scattered and needs to have more of a bridge between IT and Cusromer Acct managers.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Our candidate experience is much better and we are able to collect leads

  ### 13. Phenom has been an increasingly valuable asset

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

Over the last 2 years of use, the Phenom team has been swiftly responsive about adding features/making changes that our small team has requested, even highly specific, relatively minor asks such as adding new interview durations for scheduling.

**What do you dislike about Phenom Applied AI?**

Sometimes it seems like features could be a little more customizable without needing to have the settings adjusted across the board for the whole organization.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Reaching out to candidates en masse or individually in an efficient way. It's well integrated with Workday.

  ### 14. Great!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about Phenom Applied AI?**

Provides another opportunity to use a CRM and attrack more candidates to jobs.

**What do you dislike about Phenom Applied AI?**

It is a little slow when sending emails.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Centrailized data

  ### 15. Just beginning!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christine G. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 29, 2023

**What do you like best about Phenom Applied AI?**

The integration with Workday, ability to source quickly, all in one spot.

**What do you dislike about Phenom Applied AI?**

So much to learn, it is a big system. Team is very helpful with this.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Branding, speed, candidate flow and customer connection as wel as interview process.things our goal.

  ### 16. One stop shop

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brooke C. | Campus Recruiting Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

I enjoy the Events section, it allows me to effortlessly create and track multiple events each month.

**What do you dislike about Phenom Applied AI?**

It's not always the most intuitive to trouble shoot issues. However, the support team is always helpful!

**What problems is Phenom Applied AI solving and how is that benefiting you?**

It organizes my candidates and events well.

  ### 17. Phenom for engaging with active and passive candidates

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jasmine M. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 30, 2023

**What do you like best about Phenom Applied AI?**

The ability to easily set up engagement and nurture campaigns to active and passive talent. It can be used to re-engage previous applicants, keep candidates warm as hiring teams make changes to the job, or whatever situation calls for nurturing talent and keeping them engaged in the hiring process.

**What do you dislike about Phenom Applied AI?**

It can take a while to fully grasp all of the functions within Phenom. It definitely took me a few months to fully understand the different between projects, lists, and spotlights; and why you would use one over the other.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

One stop shop for candidate engagement. That is the main use that I get out of Phenom. Others within our team also uses Phenom for talent intelligence, tracking different metrics, etc.

  ### 18. Great implementation process! Talent experts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anna S. | Associate Director, HR Planning & Solutions, Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

The opportunity to customize when possible that suits our company priorities

**What do you dislike about Phenom Applied AI?**

Nothing to report yet! JSQ is something that may be of more interest in the future

**What problems is Phenom Applied AI solving and how is that benefiting you?**

The application flow with our current ATS and speeding up the screening process

  ### 19. Collaborative relationship & helpful valuable solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** carolyn g. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

Recruiter and candidate experiences improved bed greatly. Ease of use.

**What do you dislike about Phenom Applied AI?**

All good from my perspective.  The business may have more specific feedback

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Streamlining our hiring process  improving cost and speed of hiring process overall .  Sourcing improvements etc.

  ### 20. Learning

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emily  K. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

Intuitive and has a clean look. I like the ability to integrate with other platforms.

**What do you dislike about Phenom Applied AI?**

Working through kinks on skills. Would like the CRM and EX skills to be aligned.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Skills alignment across platforms and between EX and CRM.

  ### 21. System of experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Travis W. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

It's designed for personas so you can really map your ideal experiences by type of user.

**What do you dislike about Phenom Applied AI?**

Nothing yet... been on phenom since 2016 but just now going deeper on capabilities.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Taking our transactional system and automating repetitive tasks.

  ### 22. TA manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Angela M. | Talent Acquisition Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 29, 2023

**What do you like best about Phenom Applied AI?**

I like the AI and the automations. I also like the ability to customize.

**What do you dislike about Phenom Applied AI?**

We need help with the analytics and reporting features

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Helping us to streamline the process and to create a better experience for our candidates

  ### 23. easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tonya R. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

I think the platform is user friendly and gives us great information about candidates.

**What do you dislike about Phenom Applied AI?**

I do not dislike the platform I think its been a great experience

**What problems is Phenom Applied AI solving and how is that benefiting you?**

making my overall job easier with different updates and features

  ### 24. Talent Acquisition Specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie G. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

It makes everything easier -- streamlines communications, helps filter candidates into pipelines, and makes for a much better recruitment process overall

**What do you dislike about Phenom Applied AI?**

I can't say anything negative at this time

**What problems is Phenom Applied AI solving and how is that benefiting you?**

It has been critical in managing candidates

  ### 25. Lead Recruitment Specialist

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amy T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

The CRM capabilities are great. Easy to use. And I love the events module.

**What do you dislike about Phenom Applied AI?**

I wish it would give the user a way to bulk close jobs.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Alows me to source within my own database.

  ### 26. Great product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** July 19, 2024

**What do you like best about Phenom Applied AI?**

We have loved our expereince so far andd appreciate the customer support we have recived.

**What do you dislike about Phenom Applied AI?**

No complaints with the Phenom product so far

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Candidate relationship, recruitment marketing, recruititng automation.

  ### 27. Great platform to organize candidates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Theresa W. | Sr. Recruitment Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

I like the fact that you can organize candidates with lists and projects

**What do you dislike about Phenom Applied AI?**

The platform can be overwhelming. There are multiple ways to do the same thing

**What problems is Phenom Applied AI solving and how is that benefiting you?**

We have access to more qualified candidates

  ### 28. Leads to Open Position

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Warehousing | Enterprise (> 1000 emp.)

**Reviewed Date:** April 26, 2024

**What do you like best about Phenom Applied AI?**

I like best that Phenom creates these leads for me to review and reach out to for my open positions.

**What do you dislike about Phenom Applied AI?**

I honestly don't have a dislike. I am new to using generatd leads in Phenom, but so far I'm very happy with it.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

I have been able to manage my phone interviews much better with Phenom and I've been able to reach out to more potential candidates through Phenom.

  ### 29. Recruiter

**Rating:** 4.5/5.0 stars

**Reviewed by:** Susan D. | Talent Acquisition -  Product & Technology Recruiting Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

SMS feature is my favorite. I can reach out with one click

**What do you dislike about Phenom Applied AI?**

The Boolean search could use improvement. I cannot use multiple keywords

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Ability to keyword search and qualify candidates with questionnaires

  ### 30. The most robust Talent Experience platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

Centralizing activity into one platform to avoid moving among various tools and reduce complication for both Candidates and Recruiters.

**What do you dislike about Phenom Applied AI?**

With such a robust platform, it can be challenging to navigate every aspect of it if you haven't set a clear strategy and business processes.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Automation of monotonous recruiting activities, leading to more capacity for our People to focus on high priority work, improving the Candidate Experience, and gaining efficiencies.

  ### 31. Phenom makes hiring easy and enables the use of AI technology to the fullest.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sakthivel V. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

AI scheduling, which helps us reduce the time in operations

**What do you dislike about Phenom Applied AI?**

Too much functionality, which can be overwhelming at times.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Operations and time taken to address the candidates

  ### 32. Great UI for our end users

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leandra G. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

Great UI and experience for our employees  finding matching jobs and learnings in one central place to drive their growth.

**What do you dislike about Phenom Applied AI?**

Nothing to mention here for the moment..

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Helping our employees groe

  ### 33. Progressive CRM….best of breed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelly C. | Director Talent Acquisition, Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

Love the AI scheduling, and the automation workflows

**What do you dislike about Phenom Applied AI?**

Analytics is not very customizable. Would prefer new candidates applied that have not been dispositioned on the dashboard.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Pipelining, scheduling, campaigning, lead generation.

  ### 34. Phenom is a great effective platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Melissa K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2024

**What do you like best about Phenom Applied AI?**

Phenom is very intuitive, we are able to have users online and actively using Phenom relatively quickly. The features available help our team across many different projects from email outreach to website analytics.

**What do you dislike about Phenom Applied AI?**

Phenom's customer support is often effective but can take a little longer than you would want. We do get solutions but we like to see a faster turnaround.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

It is solving our need to help candidates through the application process and beyond.

  ### 35. Director of TA

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kat W. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

Automation and response time and interview

**What do you dislike about Phenom Applied AI?**

Nothing - everything is exactly what we need to be successful is and innovative

**What problems is Phenom Applied AI solving and how is that benefiting you?**

It' isn't yet but will be solving all the problems!!!!!!!

  ### 36. Great tool for communicating with candidates

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

What I like best about the platform is being able to text with candidates in real time.

**What do you dislike about Phenom Applied AI?**

The only downside about the platform is when there is a temporary outage which seem to happen way less fequently now.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Not able to text candidates with other software that is used.  Love being able to text with the candidates as they seem to respond better than with an email

  ### 37. The AI tools are great tools to have a more efficient sourcing xp

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ian W. | Recruiter, Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

The ai tools and sourcing tools. Also the campaign events set up is great

**What do you dislike about Phenom Applied AI?**

Sometimes viewing resumes and profiles is difficult clicking through each one

**What problems is Phenom Applied AI solving and how is that benefiting you?**

finding more qualified candidates

  ### 38. Great Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

The platform has a great UX. But I would like to highlight the great team that is working with us, they are always willing to make changes to adapt to our needs

**What do you dislike about Phenom Applied AI?**

The upload from files is not always so simple as expected.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

We were able to run talent analytics and answer to ta questions that we were not able to answer with our previous systems.

  ### 39. TA manager

**Rating:** 3.0/5.0 stars

**Reviewed by:** Christina C. | Talent Acquisition Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

The automations are very helpful in work flow

**What do you dislike about Phenom Applied AI?**

Analytics are very difficult to get data from that we need.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Following up with candidates on a more regular basis.

  ### 40. Talent Acquisition Manager

**Rating:** 4.0/5.0 stars

**Reviewed by:** April K. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

Candidate engagement including SMS and campaigns; candidate self scheduling; automation help with recruiter efficiency

**What do you dislike about Phenom Applied AI?**

Delays with defect resolution that affect candidate experience

**What problems is Phenom Applied AI solving and how is that benefiting you?**

One tool that house recruiter tools

  ### 41. Inspiring and challenging

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tania H. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

Able to customize experiences to better support different personas and continuity of processes visibility.  Ease of use.

**What do you dislike about Phenom Applied AI?**

Take long time to have enhancements in place

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Events management

  ### 42. Phenomenal Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about Phenom Applied AI?**

Integration with ATS and Outlook. Ability to easily take various actions on multiple candidates. User-friendly experience—easy to navigate for new users.

**What do you dislike about Phenom Applied AI?**

I want to filter by workgroups and Teams with more analytics options to better assess adoption by Team.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Ability to easily filter candidates and connect with them through campaigns, landing pages, etc. Support with scheduling interviews

  ### 43. Phenom: TA Technology Enables

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about Phenom Applied AI?**

The launch of an integrated AI platform to create efficiencies for managers, sources, recruiters and HR.

**What do you dislike about Phenom Applied AI?**

Self service seems to be advancing, but I need to know more about Design Studio to understand if it will meet our crazy branding requirements.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Elevated internal and external candidate experience. Self service configuration allows our organization to be agile. Exciting AI to build in even more efficiencies.

  ### 44. Phenom has been a great partner

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

Phenom has allowed our TA team to be more efficient and has kept us up to date with the latest technology in the HR space. They are constantly innovating and consulting with us as a customer to help us continue to improve.

**What do you dislike about Phenom Applied AI?**

Sometimes you can have too many tools and the recruiters can become overwhelmed.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

It helps our recruiting team be more efficient.

  ### 45. Great CRM that compliments our ATS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

I really like how easy and user friendly the interface is, the search function is intuitive and orgazing candidates in lists and projects is fast

**What do you dislike about Phenom Applied AI?**

I wish we could customize the user dashboard
Also I would like for admins to be able to manage system automations like the application confirmation

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Our ATS has no lead tracking capability and the user interface is clunky

  ### 46. Talent Specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shannon M. | Talent Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

The ability to engage with experienced candidates faster.

**What do you dislike about Phenom Applied AI?**

I haven't found anything that makes me dislike the platform.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

More interaction with candidates quicker. More analytics.

  ### 47. Good platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

All in one recruitment and event marketing

**What do you dislike about Phenom Applied AI?**

Can't create tracking links within the platform. 

I saw that you're rolling out virtual events, but I need users external to Phenom to be booth representatives to chat with job seekers. And need to have multiple booth reps from multiple companies be able to use the virtual event platform. Like the Brazen platform.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Recruitment marketing

  ### 48. Manager global learning and technology

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lambie H. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

User friendly well organized and customer focused 100%

**What do you dislike about Phenom Applied AI?**

Nothing loved it! Everyone was well positioned to help navigate our way in.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Talent acquisition And management

  ### 49. Frictionless hiring process with a focus on AI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

we've been using phenom for 4 years and since adding the platform into our tech stack we've seen a transformational experience for our recruiting teams and hiring managers. There focus on Ai is a game changer.

**What do you dislike about Phenom Applied AI?**

The release notes can be illusive and not as informative given the swift changes the platform is making

**What problems is Phenom Applied AI solving and how is that benefiting you?**

hiring high volume hiring in niche markets

  ### 50. Flexible recruiting platform to get your recruiting process streamlined

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tansy Z. | Global Workday Recruiting and Change Management Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

Product evolve quickly，flexiblility of product

**What do you dislike about Phenom Applied AI?**

Platform can get unstable from time to time

**What problems is Phenom Applied AI solving and how is that benefiting you?**

High volume recruiting efficiency and we are doing pretty good now


## Phenom Applied AI Discussions
  - [What is Talent Experience Management (TXM)?](https://www.g2.com/discussions/what-is-talent-experience-management-txm) - 2 comments, 1 upvote
  - [Candidates are abandoning your ATS application process](https://www.g2.com/discussions/candidates-are-abandoning-your-ats-application-process) - 3 comments, 1 upvote
  - [Does Phenom People integrate with Workday Recruiting?](https://www.g2.com/discussions/does-phenom-people-integrate-with-workday-recruiting) - 5 comments, 1 upvote
  - [What data can you see in Phenom BOT Analytics?](https://www.g2.com/discussions/what-data-can-you-see-in-phenom-bot-analytics) - 1 comment
  - [Is Phenom people a product company?](https://www.g2.com/discussions/is-phenom-people-a-product-company) - 1 comment

- [View Phenom Applied AI pricing details and edition comparison](https://www.g2.com/products/phenom-applied-ai/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-08+12%3A44%3A27+-0500&secure%5Bsession_id%5D=e7ad8f67-dabd-4484-83b6-12ab60d22e3e&secure%5Btoken%5D=a94977f666f091c4ae91902a5e8339eb0409e62c8560bb8b0a875ebbcea06ebb&format=llm_user)
## Phenom Applied AI Integrations
  - [Workday Recruiting](https://www.g2.com/products/workday-recruiting/reviews)

## Phenom Applied AI Features
**Feedback Management**
- Feedback Management

**Recruitment Management**
- Recruitment Management

**AI/Machine Learning**
- AI/Machine Learning

**Interview Scheduling**
- Interview Scheduling

**Decision Support**
- Decision Support

**Assessment Management**
- Assessment Management

**Job Description Management**
- Job Description Management

**Human-in-the-loop (HITL)**
- Human-in-the-loop (HITL)

**Talent Acquisition**
- Talent Acquisition

**AI Candidate Scoring**
- AI Candidate Scoring

**Video Interviewing**
- Video Interviewing

**Personalized Outreach**
- Personalized Outreach

**Interview Management**
- Interview Management

**Resume Parsing**
- Resume Parsing

**Analytics**
- Curation
- Program Impact
- Analytics

**Basics**
- Reporting
- Interoperability
- Performance

**Platform Basics**
- Interoperability
- Performance
- Self-service
- Automation

**Platform Functionality**
- Sourcing and Candidate Identification
- Job Posting
- Interview Scheduling
- Applicant Tracking

**Platform Basics**
- Reporting
- Interoperability
- Performance

**Platform Content**
- Automation
- File Sharing
- Customizability

**Career pathing**
- Employee Profiles
- Career Paths

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Core Features - Employee Experience Software**
- Employee Lifecycle Management
- Communication
- Multi-Channel Communication

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI Core Recruiting    **
- Automated Resume Screening
- End-to-End AI Recruiting Workflow
- Adaptive AI Model Refinement
- Human Oversight

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates
- Customizable Templates

**Configure**
- Customizable Branding

**Basics**
- Interoperability
- Reporting
- Mobility
- Real-Time Reporting

**Additional Functionality**
- Dashboard
- Cloud
- Mobility

**Platform Data**
- Platform Search
- Dashboard
- Alerts and Notifications
- Analytics

**Platform Basics**
- Interoperability
- Performance
- Integrations
- Internal Chat Integration

**Platform Content **
- Employee Tracking
- Employee Development
- Career Development
- Progress Tracking

**Opportunity matching**
- Opportunity Database
- Opportunity Matching

**People Analytics - Employee Experience Software**
- Action Plan
- Productivity
- Individual Development Plans

**Agentic AI - Recruiting Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**AI Interviewing & Assessment**
- AI-Enabled Interviews & Assessments

**Additional Functionality**
- Billing & Invoicing
- CRM
- Resume Database
- Talent Pool
- Alerts/Notifications
- AI Copilot
- Email Marketing
- Searchable Database
- Reminders
- GDPR Compliance
- Customizable Branding
- Customizable Templates
- Job Board
- Data Import/Export
- Recruiting Firms
- Reference Checking
- Social Recruiting
- Internal HR
- Job Requisition
- Collaboration Tools
- Background Screening

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Management**
- Mentoring Program Management
- Dashboards & Reporting        
- Integrations
- Activity Dashboard
- Learning Management
- Communication Management
- Workflow Management
- Goal Management
- Training Management
- Curriculum Management
- Calendar Management
- Feedback Management
- Assignment Management

**Performance**
- Performance
- Monitoring
- Reporting

**Content**
- Automation
- File Sharing

**Platform Functionality**
- Dashboard
- Talent Management
- Diversity
- Add-on
- Talent Acquisition
- Proctoring
- Assessments
- Assessment Management
- Employee Management
- Email Management
- Recruitment Management
- Compliance Management
- Training Management
- HR Management
- Compensation Management
- Competency Management
- Workflow Management
- Performance Management
- Mentoring Program Management
- Interview Management

**Platform Content**
- Digital Strategy
- Candidate Relationship Management
- Employer Branding
- Social Recruiting
- Job Management
- Employee Referral Management
- Campaign Management
- Interview Management
- Email Management
- Recruitment Management
- Content Management
- Calendar Management
- Job Application Management
- Customizable Branding

**Platform Additional Functionality **
- Dashboard
- Mobility
- Messaging
- Task Management
- Payment
- Portal
- Integrations
- Internal Talent Mobility
- Employee Portal
- Learning Management
- Talent Management
- Meeting Management
- Training Management
- Goal Management
- Forms Management
- Performance Management
- Employee Management
- Feedback Management
- Performance Review Management
- Recruitment Management

**Analytics and integrations**
- Skills Analytics
- Reporting
- Integrations

**Advanced Features - Employee Experience Software**
- Digital Experience Management
- Benchmarking
- Employee Listening

**Job Content Creation**
-  AI-Generated Job Descriptions 

**Additional Functionality**
- Internal Meetings
- AI Copilot
- Individual Development Plans
- Employee Database
- Self Assessment
- Reporting & Statistics
- Alerts/Notifications
- Analytics
- Customizable Forms
- Skills Assessment
- Generative AI
- API

**Platform Data**
- Time-to-Productivity Reporting
- Onboarding Process Reporting
- Visualization

**Program**
- Participant Profiles
- Identifying Participants
- Match Creation

**Additional Functionality**
- Mobility
- Dashboard
- Task Management
- Activity Dashboard
- Affiliate Management
- Incentive Management
- Lead Management
- Promotions Management
- Campaign Management
- Discount Management
- Rewards Management
- Commission Management
- Employee Referral Management
- Contact Management
- Loyalty Program
- Alerts/Notifications
- Data Import/Export
- Social Promotion
- Lead Generation
- Conversion Tracking
- Referral Templates
- For Customer Referrals
- For Employee Referrals
- Multi-Campaign
- Multi-Channel Marketing
- Reporting & Statistics
- AI Copilot
- ROI Tracking
- Customizable Templates
- Lead Capture
- Customizable Branding
- Engagement Tracking
- Activity Tracking
- Gamification
- Lead Engagement
- Email Marketing
- Generative AI
- Customizable Reports
- Fraud Detection
- Performance Metrics
- Referral Tracking
- Customer Segmentation
- Campaign Analytics

**Recruiting and Onboarding**
- Sourcing and Candidate Identification
- Interview Scheduling
- Applicant Tracking

**Platform Performance**
- Marketing Automation
- File Sharing
- Reporting

**Employee Improvement - Employee Experience Software**
- Performance Management
- Learning
- Team Building
- Negative Feedback Management
- Communication Management

**AI Candidate Interaction & Outreach**
- Automated Interview Scheduling
- Conversational Chatbots & Virtual Assistants
- AI-Driven Outreach & Follow-Ups 

**Additional Functionality**
- Customizable Branding
- Rewards Program
- Reporting/Analytics
- Learning & Development
- Social Engagement
- Chat/Messaging
- Customizable Questions
- Customizable Reports
- Commenting/Notes
- Engagement Tracking
- Generative AI
- Employee Profiles
- Question Library
- Gamification
- Real-Time Data
- Performance Metrics
- Scoring
- AI Copilot
- Offboarding
- Visual Analytics
- Employee Onboarding
- Alerts/Notifications
- Employee Database

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Training & eLearning**
- Social Learning

**Recruiting and Onboarding**
- Interview Scheduling

**Platform Additional Functionality**
- Dashboard
- Mobility

**Agentic AI - Talent Intelligence**
- Multi-step Planning
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**AI Candidate Evaluation & Insights**
- Recruiter Decision Support    
- AI-Based Candidate Ranking
- AI-Based Candidate Assessment

**Additional Functionality**
- AI Copilot
- Email Reminders
- Enrollments/Onboarding
- Automated Scheduling
- Engagement Tracking
- Data Import/Export
- Skills Assessment
- Content Library
- Customizable Templates
- Progress Tracking
- Career Development
- Live Chat
- Self Service Portal
- Single Sign On
- Action Item Tracking
- Appointment Scheduling
- Surveys & Feedback
- Generative AI
- AI-based Matching
- Alerts/Notifications
- Chat/Messaging
- Calendar Sync
- Customizable Forms
- Program Evaluation
- Reporting & Statistics
- Customizable Reports
- API
- Monitoring
- Mentor/Coach Matching
- Ratings/Reviews

**Additional Functionality**
- AI Copilot
- Customizable Reports
- Approval Process Control
- Collaboration Tools
- Customizable Branding
- Employee Database
- Activity Tracking
- Data Security
- Employee Handbook
- Data Import/Export
- Generative AI
- Reminders
- Role-Based Permissions
- Customizable Fields
- Applicant Tracking
- Reporting & Statistics

**Additional Functionality**
- Email Templates
- Background Screening
- Chatbot
- Talent Acquisition
- Generative AI
- Job Board
- Campaign Analytics
- Data Import/Export
- Careers Page
- Reporting/Analytics
- Applicant Tracking
- SMS Messaging
- Built-in ATS
- Skills Assessment
- Multi-Channel Marketing
- Reporting & Statistics
- CRM
- Internal HR
- Customizable Reports
- Email Marketing
- Employee Onboarding
- Resume Parsing
- AI Copilot

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

## Top Phenom Applied AI Alternatives
  - [ICIMS](https://www.g2.com/products/icims/reviews) - 4.2/5.0 (974 reviews)
  - [Eightfold AI](https://www.g2.com/products/eightfold-ai/reviews) - 4.2/5.0 (194 reviews)
  - [Oracle Talent Management Cloud (formerly Taleo)](https://www.g2.com/products/oracle-talent-management-cloud-formerly-taleo/reviews) - 3.4/5.0 (347 reviews)

