# Panaya Smart Testing and Change Intelligence Reviews
**Vendor:** Panaya LTD  
**Category:** [AI Software Testing Tools](https://www.g2.com/categories/ai-software-testing-tools)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 507
## About Panaya Smart Testing and Change Intelligence
Panaya is a SaaS-based company certified by SAP, Oracle, and Salesforce.com. It offers an all-in-one platform for Smart Testing solutions and Change Intelligence tailored for ERP, CRM, and cloud business applications. Panaya accelerates and de-risks digital landscapes with AI-powered Test Automation, Test Management, and Impact Analysis. Panaya&#39;s focus on ease of use and an intuitive interface ensures seamless collaboration between business and IT, empowering business users and IT professionals to gain real-time visibility and control over their projects. This capability enables faster releases and continuous delivery of high-quality software. Since its founding in 2006, over 3,000 companies across 62 countries, including a third of the Fortune 500, have trusted Panaya to drive rapid, quality testing and change management in their enterprise business applications.



## Panaya Smart Testing and Change Intelligence Pros & Cons
**What users like:**

- Users value the **ease of use** of Panaya Smart Testing, highlighting its user-friendly interface and efficiency in task management. (61 reviews)
- Users value the **streamlined testing capabilities** of Panaya, enhancing efficiency and simplifying complex documentation tasks. (53 reviews)
- Users value the **time-saving capabilities** of Panaya Smart Testing, enhancing productivity and efficiency in testing processes. (30 reviews)
- Users appreciate the **automation capabilities** of Panaya Smart Testing, which streamline processes and enhance user training efficiency. (25 reviews)
- Users value the **intuitive user interface** of Panaya Smart Testing, enhancing ease of use and efficiency. (23 reviews)
- Helpful (21 reviews)
- Intuitive (20 reviews)
- Users value the **responsive customer support** of Panaya Smart Testing, ensuring quick assistance whenever needed. (18 reviews)
- Users value the **efficient tracking and management** features of Panaya, which improve workflow and communication significantly. (17 reviews)
- Functionality (16 reviews)

**What users dislike:**

- Users face **testing difficulties** with Panaya, including navigation issues and frequent data loss during defect logging. (17 reviews)
- Users experience **recording issues** that complicate the testing process, affecting efficiency and usability of the tool. (14 reviews)
- Users find the **learning curve steep** due to initial setup challenges and navigation complexities, despite training resources. (13 reviews)
- Users experience **slow performance** with Panaya, especially in Citrix, impacting usability and efficiency. (13 reviews)
- Users find **missing features** in Panaya Smart Testing, such as video recording and backup assignment for absences concerning. (12 reviews)
- Insufficient Information (10 reviews)
- Setup Difficulty (10 reviews)
- Difficult Setup (8 reviews)
- User Difficulty (8 reviews)
- Slow Loading (7 reviews)

## Panaya Smart Testing and Change Intelligence Reviews
  ### 1. Revolutionizing Enterprise Application Changes with AI and Codeless Automation.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vishal Y. | Software Quality Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I like best about Panaya Smart Testing and Change Intelligence is how it brings everything together. It's truly amazing how it uses AI to tell you exactly what changes will impact, so you only test what's necessary—saving a ton of time! Plus, anyone can create automated tests without needing to code, which is fantastic. It just makes the whole process of managing changes and testing so much easier, faster, and more collaborative for everyone involved.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

While Panaya is fantastic, if I had to pick something, sometimes the recording feature can feel a little slow or laggy when you're creating tests. Also, while it's brilliant for big systems like SAP, it'd be even better to see more seamless integrations with a wider variety of other applications we use. A tiny tweak to make defect reporting even quicker could also be nice!

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Panaya takes the administrative overhead out of my day, letting me focus more on the automation itself and less on the reporting, all while ensuring my team has real-time, clear visibility into my testing efforts and any issues found.

Panaya is a lifesaver for me because it completely removes the administrative burden of reporting and tracking. This means I can spend far more time actually building and running automations, rather than getting bogged down in manual updates. The huge benefit is that my team instantly gets a crystal-clear, real-time view of all my testing progress and any defects I find, keeping everyone informed without me having to do extra work.

  ### 2. save time and effort

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mehmet K. | Business Analyst, Medical Devices, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Panaya Smart Testing and Change Intelligence?**

One additional thing I really appreciate about Panaya Smart Testing and Change Intelligence is the clarity it brings to change impact analysis. It’s very easy to understand which business processes and transactions are actually affected by a change, which helps prioritize testing much better.

I also like how it supports release planning and decision-making. Instead of relying only on experience or assumptions, you can base go/no-go decisions on concrete risk and impact data. This is especially valuable in complex SAP environments where even small changes can have wider consequences. 

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

One area where Panaya Smart Testing and Change Intelligence could improve is in flexibility and customization. For example, having more options to tailor dashboards, reports, and risk views to specific roles (IT, business, keyusers, superusers,process owners) would make the insights even more actionable.

Additionally, expanding integration capabilities with other testing and ALM tools could further streamline end-to-end release processes. This would reduce the need for manual handovers and make Panaya fit even more naturally into existing delivery pipelines.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Keeping all test data together and enabling all users to test regularly

  ### 3. Intuitive and efficient application, a real time saver for tests

**Rating:** 4.0/5.0 stars

**Reviewed by:** Frédéric F. | Chargé de mission Validation des Systèmes Informatisés, Enterprise (> 1000 emp.)

**Reviewed Date:** December 10, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

The Panaya Smart Testing application is user-friendly; it is simple and quick for anyone to get the hang of it. The application allows for considerable time savings, from writing to executing tests, thanks to a simple and clear user interface. Test documentation is simplified thanks to the application's recorder, which constructs them automatically, allowing the tester to focus on the essential: testing.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

The areas for improvement of the Panaya Smart Testing solution are as follows:

- Develop the structure of the "Anomaly" form so that it is usable in a GxP environment,
- Add an audit trail for users (login/logout to projects, as well as during role changes on a project),
- Implement an audit trail on the modification of roles and permissions,
- Allow the association of a requirement with a test step (and not only at the test level),
- Improve the process of modifying a test script (after review), with version management.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Exploitation of Panaya Smart Testing for testing activities in the validation of computerized systems in a GxP environment, with the COMPLIANCE module. The solution significantly reduces the preparation and execution phases of tests, particularly in Operational Qualification. Users appreciate that Panaya, thanks to its recorder, automatically documents the tests, generating gains in several areas:

- Time savings in the test writing phase,
- Time savings in the execution phase (automated documentation via the Panaya recorder),
- Time savings in activity management thanks to dynamic KPIs directly integrated into Panaya,
- Process robustness: ability to manage activities with dependency between tests and steps,
- Incident management: the application automatically materializes the steps associated with a defect,
- Data Integrity: test evidence becomes unmodifiable and the application tracks major information of the activity,
…

  ### 4. Intuitive Tool That Streamlines Testing Processes Effortlessly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bruno B. | Global Hub Operations Subject Matter Expert, Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

This tool is highly intuitive and easy to learn. I was able to become proficient with it quickly, which made our data validation, UAT, and Dress Rehearsal processes much smoother. 
I had other system migrations before where testing was followed via excel... this is a huge step forward to increase productivity and efficiency.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

I really liked the tool, and I have to think hard to find anything I dislike. One suggestion I have is that when I mark a test as Failed and it is waiting for the technical team to review, it would be helpful if I could remain listed as the "current tester." Otherwise, the test disappears from my inbox until the defects are resolved and closed.
Also asking for verification so frequently.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

This tool has greatly helped to streamline our testing processes by allowing us to leave evidence, maintain continuity, and keep stakeholders informed through notifications. It brings together all the necessary information and resources in a single location, making it accessible to everyone at the same time. Previously, I was involved in testing activities using Excel sheets, and the difference is remarkable—the two approaches are not even comparable. The benefits in time savings, resource optimization, and work quality are really valuable.

  ### 5. Intuitive Interface and Role Customization that Enhance Collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christian Emmanuel P. | Yo entre precisamente para Administrar esta herramienta durante los diversos ciclos de pruebas y proyectos que realiza la organización en ella., Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I really like how intuitive the interface is, being able to generate my own charts to better track the tests I conduct in my project, the option to work with automation rules makes things a bit easier, and also how easy it is to generate and load test scenarios, users, and define the different roles they can have or create my own roles according to the task that needs to be done is very good. The view of comments on defects allows us to have better communication with the team of consultants. It is easy to train my users in the use of the tool, it takes me about 10 minutes to train a group of users on the use of the platform and the recording, so implementing it is very simple. As for customer service, it is very good, they have even set up online sessions for me to resolve my cases. All of this has led us to use it for different implementation or comprehensive testing projects, we have used it in around 6 different projects.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

I would like to be able to customize more aspects of the platform. There are many areas of opportunity, such as when viewing the "Ready to test" steps, it could also tell me the potential steps that person has to do or which ones are freed if that step is completed. In the reports area, being able to add a column with the workspace to which my users belong without having to resort to Excel for that. I also feel that an area of opportunity is to make a step depend on a test being carried out in another scenario. Being able to notify more than one user when a specific step is ready to be performed would also be perfect. Regarding its ease of integration, it is always necessary to have an internal trainer since the platform guides are not very up-to-date, and therefore do not include all the new functions implemented in the last year. I consider it is only easy to integrate when there is someone who has used this tool before.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

The AI in Panaya allows us to resolve basic user queries, however, I have noticed that in some aspects it does not have completely updated information, especially when there is an update on the platform. The guides offered by the platform are also very useful, but it is quite noticeable that some time has passed since their creation. The automation rules are a great success and a wonderful tool, but just as their benefits are great, I also feel that we cannot fully exploit their potential since they have field or function restrictions. This means that it requires a bit of effort to think more carefully about how to use them and how to make the rule I want to have in Panaya work properly. Personally, I have tried to do many things with these automation rules, and not all have been possible due to these restrictions.

  ### 6. Flawless Organization and Smart Defect Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vishwajit P. | associate consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

it organizes everything in perfect manner, whenever there is defect and test case is aligned with defect - it will ask for impact and work accordingly.

and it is really easy to user tool all organized in such manner that new users also would not get confused.

and I see that it is implemented in such order that can assign roles accordingly and admins also has ease to use.

about customer support - whenever there is maintenance mode, each time they notify us early.

I am using it on regular basis as my all defect and tests are on Panaya only.

and it is integrated well as i know

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

I think whenever someone by mistakenly mention user in comment and that user is not involved in defect or test, after that they edit or delete removing that user's name from the comment, it will still keep updates that user about details about the defect or test

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Overall, I am pleased with the summary section, which has been improved by AI. Each time, the summaries are completely meaningful, and I find that impressive. We are eager to see more AI implementations like this in the future.

  ### 7. Panaya is  a best tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ish P. | SAP ABAP COnsultant, Enterprise (> 1000 emp.)

**Reviewed Date:** September 16, 2024

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Panaya Smart Testing and Change Intelligence offers several features that make it a valuable tool, especially for SAP and Oracle environments. Some of the aspects I find most impressive include:

1. **Impact Analysis**: Panaya provides deep insights into the impact of any change, ensuring that users know exactly which transactions, custom objects, or configurations will be affected. This minimizes risk and speeds up the change process.

2. **Automated Testing**: It automates end-to-end testing and accelerates the testing process by using AI to identify which areas need testing based on code changes, eliminating redundant tests.

3. **Collaboration and Tracking**: The platform allows teams to collaborate on testing and changes while tracking progress and status in real-time, which enhances coordination between stakeholders.

4. **Code Quality Improvement**: With its smart code analysis features, Panaya helps detect potential code quality issues early on, reducing post-deployment errors.

5. **Risk Mitigation**: By providing detailed risk assessments, it ensures that teams are aware of the potential challenges before deploying changes, increasing confidence in upgrades or implementations.

These capabilities make Panaya particularly useful for organizations handling frequent updates or upgrades in complex ERP landscapes like SAP. What about Panaya interests you?

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

While Panaya Smart Testing and Change Intelligence offers many strong features, there are a few potential limitations that could be areas of improvement:

Customization Complexity: Some users find that tailoring Panaya to their specific needs requires a steep learning curve. Customizing test plans and configurations can sometimes feel cumbersome, particularly for organizations with highly customized SAP landscapes.

Cost: For smaller organizations or projects, Panaya can be perceived as expensive. Its pricing structure may not always be cost-effective, especially if the organization doesn’t frequently handle large-scale updates or complex change management.

Initial Setup and Integration: Setting up Panaya and integrating it into existing SAP landscapes and workflows might take more time than expected. The onboarding process, while necessary, can be resource-intensive.

Limited Flexibility in Automation: While Panaya excels in automated testing, there can be some limitations in the flexibility of its automation, particularly when dealing with niche or highly specific business scenarios.

User Interface: The user interface, while functional, could be more intuitive. Some users feel that the navigation could be streamlined, and certain features might benefit from more user-friendly designs.

These challenges don’t necessarily detract from the overall value of the tool, but they are points to consider depending on the organization’s specific needs and resources.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Panaya Smart Testing and Change Intelligence solves several key problems related to managing changes and upgrades in complex ERP environments, particularly SAP.

First, it addresses the risk of changes impacting business processes. By providing detailed impact analysis, Panaya identifies which custom objects, transactions, or configurations are affected by system changes. This minimizes guesswork and reduces the likelihood of post-deployment issues, ensuring smoother rollouts.

Second, it tackles the time-consuming nature of manual testing. Panaya’s automated testing identifies which tests are necessary based on code changes, reducing redundant testing efforts. This accelerates the testing cycle and frees up valuable resources, making it easier to handle frequent updates or upgrades.

Third, it provides real-time visibility and collaboration for teams working on changes. Teams can track progress, share insights, and manage testing in a centralized platform, improving coordination and reducing communication bottlenecks.

These capabilities benefit users by reducing project timelines, lowering the risk of failure, and improving overall quality. For someone like you, as an SAP ABAP consultant, Panaya simplifies managing ABAP-related changes, reduces the risk of errors, and allows you to focus on high-impact tasks rather than repetitive manual testing.

  ### 8. Panaya's Automation Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2023

**What do you like best about Panaya Smart Testing and Change Intelligence?**

We have been using Panaya's Automation tool since the beginning of the 2025 and highly recommend it.  We use tool almost on a daily basis.  It is a fairly easy tool to learn and use.  Panaya has a new release on a monthly basis and is good about adding innovative features.  The tool has been fairly easy to implement, and it integrates well with our different systems.  Also, they are great about listen to customer's suggestions for new features and delivering them quickly.  Any issues we have encountered with the tool, Panaya's support team has been quick to respond with different solutions to try out.  Shout out to Panaya and their support team!

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

This is a praise and a dislike at the same time.  Panaya is very good about putting out new releases on a monthly basis with a lot of new helpful features.  However, the constant changes can be hard to keep up with and can cause some rework on previously created automated test scripts.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

It is letting us know possible issues that might be associated with changes we are transporting into our SAP environment and a quick way to troubleshoot issues that pop up.  Also, the Automation Tool is helping us build out a automated test script library to help with speeding up the testing process and free up resources.

  ### 9. Effortless Test Management with Intuitive Design

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harshit R. | SAP Test Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I appreciate using Panaya Smart Testing and Change Intelligence for Test Management and Defect Management because it is incredibly easy to use and user-friendly. Its intuitive structure and simplicity stand out, making the processes straightforward and efficient. The platform excels in easy reporting and tracking, which significantly aids in managing defects and monitoring testing progress.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

I feel that Panaya Smart Testing and Change Intelligence could be improved by enhancing the test scenarios reporting feature. Currently, the reports are provided at the test case level, but having report capabilities at the parent level would be more beneficial. This enhancement could streamline reporting and provide a more comprehensive view at a higher level, which I find lacking at present.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

I use Panaya Smart Testing and Change Intelligence for test and defect management, offering easy reporting and tracking. It's user-friendly, structured, and simplifies reporting, enhancing my efficiency.

  ### 10. Smart Testing accelerate tests preserving Compliance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marco A. | Senior IT Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 17, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Smart Testing
-Relatively easy to configure
-User friendly
-Test execution and test management in a single tool
-Browser interface, no client installation
-Partnership of Panaya's Support Team

We don't use Change Intelligence by now

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

Smart Testing
-Few idioms supported (we use PT-BR, browser translation doesn't work properly)
-Components installation (web recorder etc.) is very difficult and can'1t be fully automated
-Issues while capturing evidence screens, it doesn't work properly in some screen resolutions
-Evidences captured while using mouse clicks are confused, there should be a configuration to turn it on/off
-Evidences doesn1t capture some filled fields

We don't use Change Intelligence by now

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Smart Testing
-Accelerate evidence capture and their management in a single tool 
-Tests management and reporting

We don't use Change Intelligence by now

  ### 11. Panaya was a game changer for our projects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rhodson T. | Senior Program Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about Panaya Smart Testing and Change Intelligence?**

This tool is a key for the success of our project. There we can store result of our test and present a great tool to provide us tracking on tests and defects. Also connected with requirements we can have the entire project tied in one single tool. We frequent use this, for all projects and tool is very easy to use and provide great customer support.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

I think could be improved the Reporting.. many times, to me, is better to extract the information in excel and use Pivot Charts to get the information I need

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Before use Panaya, we did not have a good tool to provide defects, tests and require management, having to use many time, excels. Many times we lost the traceability about what was opened, tested, fixed or resolved.

  ### 12. Intuitive, easy to use, easy to implement and integrate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francisco L. | Business Development and Innovation Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Easy to implement and integrate with the SAP system. With an intuitive user interface that makes it easy to use, it offers all the tools necessary to manage the complete testing and incident resolution cycle. Additionally, it offers excellent support from the Panaya team, especially from Verónica Rincón.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

Limited reporting and dashboard capabilities. For medium to large projects, it may be necessary to download data and create appropriate reports in Excel.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Auditable governance and traceability of the full certification testing cycle for a SAP to S/4HANA Cloud conversion project

  ### 13. Effortless Testing, Saves Time with Screen Recording

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nuno K. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I really appreciate Panaya Smart Testing and Change Intelligence because it helped me save a lot of time. Instead of making screenshots, I could just record the screen, and that was it. The screen recording feature is particularly valuable as it saves time and effort, making the testing process much more efficient. The initial setup was very straightforward, thanks to the help of the Panaya team, and they showed us how we could manage it on our own. Once set up, everything worked just fine, and I didn't encounter any issues.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

Nothing...

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Panaya Smart Testing and Change Intelligence helped me save a lot of time by eliminating the need to make screenshots and allowing just screen recording.

  ### 14. SAP S4 HANA implementation auxiliary tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tayfun . | SAP Process excellence expert, Enterprise (> 1000 emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

To proove the test we are doing there are two ways, either manual (which saves your time, up to 6 screenshot) or automatic (which begis like video recording but records every change in the screen with screenshots without limit)

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

automatic recording has generated some errors but it might be related with my profile as well. Besides it's not a video recording , it's just capturing the screens when they are changed, I was expecting to see short videos recorded

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

It's not solving  at least I've not seen any resolution from that ,  it's giving a structured way of representing all test scripts, all scripts includes steps inside and if one of the steps fails then you may create a defect which is addressing the test script and step along with assignable people from the list

**Official Response from Benjamin Alimi:**

> Thanks for your detailed review!
The video recording is now available in Panaya!

  ### 15. Simplifies Testing with Robust Communication Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ken B.

**Reviewed Date:** February 02, 2026

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I like having metrics and statistics on what's been tested and what needs to be tested. The communication between defect finding and developers is really smooth. When a developer fixes a defect, it automatically goes back to retest, and the tester gets an email, which facilitates great back and forth communication between testers and developers. The dashboards are also helpful for leadership to determine what got fixed, what needs to be fixed, what's been tested, what's in progress, and what's ready to test. It's all a really great package.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

nothing to dislike

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Panaya Smart Testing and Change Intelligence simplifies code remediation and provides metrics for our manual testing, which involves over 500 tests with 4,000 steps. It greatly reduces the time to find, fix, and retest defects.

  ### 16. Fundamental Tool with Key Feature Shortcoming

**Rating:** 1.5/5.0 stars

**Reviewed by:** Sebastian K. | Global Recruitment &amp; Onboarding Process Expert, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2026

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I like that Panaya Smart Testing and Change Intelligence is straightforward and allows you to filter by basically any field. It's just a simple tool that provides flexibility and offers useful insights into the data.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

The general tab where you describe your requirements or decisions is basically broken. It doesn't work well, as it changes the layout of your text. When you copy and paste, it removes stuff or puts them in different places. This is definitely the worst part of Panaya.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

I use Panaya Smart Testing and Change Intelligence for delivering and managing multiple projects. It provides flexibility and useful insights into data with its straightforward filtering feature.

  ### 17. Exceptionally User-Friendly Tool for Defect Tracking and Test Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

This tool is extremely user-friendly, making defect tracking and test management straightforward even for those without a technical background. The user interface also looks quite modern and appealing. Dashboards are very helpful in analysing the situation quicker.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

I have been using this tool for the past five to six months, and so far, I haven't found anything to dislike about it.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Panaya’s system-wide defect influence detection helps prevent the creation of duplicate defects and notifies testers about related issues, which reduces unnecessary noise and aids in better prioritization. The platform offers real-time dashboards and detailed defect reports, ensuring greater transparency throughout the process. With a centralized defect list and prioritization tools, Panaya makes it easier to monitor aging defects and escalate them promptly, helping to minimize UAT delays. Additionally, for teams working across multiple workstreams such as STS, OTC, and PTM, Panaya’s dashboards and mass-editing capabilities streamline defect triage and reporting.

  ### 18. Great for SAP Users, But Requires Learning Curve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ioannis S.

**Reviewed Date:** December 10, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I like how Panaya Smart Testing and Change Intelligence allows me to solve problems by using specific values on tables to enter numbers and choose rows. The ability to select or choose XPath and locators stands out for me. I also enjoy learning how to take HTML code and use it in AI, converting it into executable code, even if it is a bit challenging for my skills. The best part is being able to choose and edit what I need on a table, making it easier to teach users how to use Fiori and applications on SAP.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

I find many click and recording problems. Users need to have experience in Panaya to understand why it sometimes can't be productive. Initially, I had issues that I solved with Panaya support. Also, some clicks on SAP and some keyboard shortcuts could be improved. I think users need better manuals to learn and improve themselves. The initial setup was not easy because I was an external user and was waiting to get VPN access, install the agent, and script builder. Emails, passwords, and the process of connecting SAP and all of them were a problem.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

I convert manuals and UAT tests on Panaya Smart Testing and Change Intelligence, making it easier to teach users how to use the Fiori applications on SAP.

  ### 19. User-Friendly Tool with Effective Tracking and Easy Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Delfina D.

**Reviewed Date:** December 08, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I used Panaya Smart Testing and Change Intelligence for the User Acceptance Testing of a project at Syngenta. Panaya was excellent at allocating thousands of steps in test scripts to a large number of testers within the organization and tracking the progress of each test. I really like its layout and found Panaya super easy to navigate and very intuitive. Considering this platform was used successfully by thousands of people within the organization, it shows how user-friendly it is. Having an easy-to-navigate tool made it more accessible for users from different backgrounds to understand what was expected and successfully complete their tasks. The setup was also very straightforward, even for someone like me who is not from an IT background.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

I would have liked to have a functionality to change the order of the steps in a massive way for each of the scripts.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Panaya Smart Testing and Change Intelligence excels at assigning thousands of test script steps to many testers and tracking each test's progress.

  ### 20. User-Friendly Testing with Insightful Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Magdalena Lena C. | Business Systems Specialist BPO S/4 Hana Project

**Reviewed Date:** December 04, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I find Panaya Smart Testing and Change Intelligence indispensable for managing testing processes efficiently. I love using its reports to manage projects effectively; these reports can be tailored to my needs, making it incredibly useful for presenting status updates and management presentations. The different selection criteria in the reports allow me to filter testing progress by specific groups, functions, entities, or individuals, ensuring a comprehensive understanding of each testing cycle. I also appreciate the system's flexibility in checking defect statuses and monitoring the different stages of testing. Additionally, Panaya Smart Testing and Change Intelligence provides a good structure for testing preparation and keeps me updated with essential details like testing progress, potential bugs, and outstanding steps. The platform is user-friendly and easy to manage, which enhances my ability to plan and organize workloads efficiently. I'm so satisfied with it that I give it a rating of 10 out of 10 for recommending it to colleagues.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

I find the defect statuses lacking, as there is currently no 'in progress' status available. Managing team absences within Panaya is also challenging—if a tester is off and their absence is recorded in Panaya's calendar, the test steps should automatically be assigned to a backup person, but this functionality is missing. Additionally, I would appreciate the ability to purchase licenses on a per-project basis, as it would help us better understand the real costs associated with each project.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

I use Panaya Smart Testing and Change Intelligence to organize testing cycles and track progress through detailed reports, which streamline management and planning. It provides structured testing protocols, updates on progress, potential bugs, and user status, helping me manage workloads effectively and present updates to management.

  ### 21. User-Friendly and Efficient Change Management Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** KARTHIK K. | Consultant

**Reviewed Date:** December 03, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I find the user-friendliness of Panaya Smart Testing and Change Intelligence exceptionally helpful, as it allows me to navigate the tool with ease and efficiency. Its ability to keep track of everything related to testing is invaluable for our MDM project, as it saves screenshots and maintains a history of defects, which is crucial for rectifying issues and learning from past experiences. I appreciate the system's feature of tracking tickets, assigning priorities, and managing time allocations, which provides clarity on defect resolution timelines and priorities. The AI intelligence that Panaya offers sets it apart from other testing tools like Jira that we have used before, offering features that enhance our testing process and defect tracking in ways that other products haven’t. This comprehensive tracking and management system equips us with the solutions needed to effectively address and manage defects, significantly impacting our daily tasks by enabling quicker resolution without consuming unnecessary time.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

NA

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

I use Panaya Smart Testing and Change Intelligence for efficient defect tracking in MDM projects. Its user-friendly UI tracks everything, saves data for defects, and prioritizes tickets, enabling effective defect fixes. The tool also integrates AI capabilities for better management than alternatives.

  ### 22. Streamlined Testing, Yet Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Harshit S.

**Reviewed Date:** December 03, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I really appreciate Panaya Smart Testing and Change Intelligence for its ability to test scripts and cases efficiently across various functional areas such as Finance, HR, and SD, especially during an ECC to S/4 migration project. The platform offers significant value through its methods, which facilitate automatic execution of test cases rather than relying on manual execution—drastically reducing the team’s overall effort and project timeline. The capability to monitor and check defect statuses contributes to smoother testing processes. Setting up the software is relatively easy, which speeds up the initial phases of deployment.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

I find the feature for fixing defects or highlighted issues through automation or smart intelligence not up to the mark. The initial setup was easy for installation and setting it up, but understanding its features was a bit tough.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

I use Panaya Smart Testing and Change Intelligence to automate test executions, reducing team effort and project timelines while managing defects efficiently.

  ### 23. Indispensable tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.)

**Reviewed Date:** March 16, 2026

**What do you like best about Panaya Smart Testing and Change Intelligence?**

The tool is easy to handle and pleasant to use. I also appreciate the possibilities it offers, which allow for meeting different needs. Finally, the publisher's support is extremely responsive, which is really appreciable on a daily basis.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

Nothing to report at the moment: everything is working correctly.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

We secure our software updates by accurately identifying regression risks before they occur. This allows us to significantly reduce the time and effort spent on testing, while ensuring a quick, reliable, and error-free production deployment.

  ### 24. Great tool for Project Management and ERP implementation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andres d. | ERP Deployment lead, Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Panaya is a very intuitive tool, and it has everything we need for project management. It also provides a clear picture of where we are at any time, which makes it the best tool I’ve used.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

The only thing I’d say is complicated is the interface for recording directly from the ERP; there’s nothing wrong with the tool or with our internal connection.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Its a great tool for EPR deployment tracking and Testing.

  ### 25. Accurate Impact Analysis and Faster, More Reliable Regression Testing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** January 28, 2026

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Panaya Smart Testing and Change Intelligence provides highly accurate impact analysis that helps us understand exactly what will be affected by any change. Its user‑friendly interface, automated workflows, and end‑to‑end traceability make regression testing significantly faster and more reliable. The clear dashboards, reusable test scripts, and seamless integration with enterprise systems greatly improve planning, execution, and collaboration across teams.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

The platform works extremely well overall, but occasional delays in loading detailed reports can slow down the workflow a bit. Aside from that, I have not faced any major issues—the tool continues to perform reliably and consistently supports our testing needs.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Panaya Smart Testing and Change Intelligence helps us identify the exact impact of every change, reducing risk and eliminating unnecessary testing efforts. It streamlines our end‑to‑end testing process, improves defect detection, and accelerates releases with greater accuracy and confidence. This has significantly enhanced productivity, reduced rework, and improved overall quality in our delivery cycles.

  ### 26. Efficient Testing with Custom Challenges

**Rating:** 4.0/5.0 stars

**Reviewed by:** Susan K.

**Reviewed Date:** January 20, 2026

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I like that Panaya Smart Testing and Change Intelligence captures the evidence automatically. It's easy to copy tests from one project to another.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

Some sections of the test are harder to update, especially when dealing with a large number of requirements. The data tab is a little tricky to use and not easy to copy and paste information into, which led us to find a workaround by creating custom fields, which works better.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Panaya Smart Testing and Change Intelligence is a huge time saver for collecting evidence and managing handoffs between testers. It lets us build an extensive test archive for reuse in future projects. Automatic evidence capture and easy test copying really streamline our work.

  ### 27. Effortless Documentation, Exceptional Performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lucas P. | IT Applications Specialist II

**Reviewed Date:** December 03, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I really appreciate how Panaya Smart Testing and Change Intelligence streamlines the process of generating test evidence for changes and improvements in SAP ECC 6. The tool significantly reduces the time needed to create documentation, which is particularly valuable when facing time constraints. This efficiency leads to a better performance in managing those procedures. I also love how easy it is to perform the activities within the application, as Panaya effectively backseats my tests and autonomously generates the necessary documentation, which saves a considerable amount of time and effort. The usability of Panaya is remarkable, as these functionalities make complex tasks much simpler and efficient.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

For now i don't have anything to dislike in Panaya.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

I use Panaya Smart Testing and Change Intelligence to generate structured test evidence and reduce documentation time, enhancing my team’s performance with ease.

  ### 28. Complete Flow for testing processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** May 05, 2022

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Its great that every task can be given to the expert who is able to test his own step inside the workflow

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

would be great if there is a chance to change the tester, maybe with approval step of leader for the process flow testing

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

We test the complete workflow in SAP to see if all necessary results are as expected. Also we would like to bring as many end users into test environment as possible. So we get very fast at cut over because end users know the new system. Trainers know who is trained and via evidence the Trainer sees via evidence if End user is doing the right thing.

  ### 29. Friendly Platform that Improves Test and Change Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I admire the user-friendly environment of Panaya Smart Testing and Change Intelligence, which turns test management into an intuitive and simple process. The platform not only facilitates automation through script creation and bulk uploads, but also supports massive changes and allows for the recording of evidence. This professional environment helps me manage tests and users efficiently. I also greatly appreciate the continuous growth of the applications, which suggests an ability to constantly adapt and improve with the users' needs.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

Its environment could be improved via API for linking data created with other tools, such as reporting or artificial intelligence tools.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

I use Panaya Smart Testing and Change Intelligence to manage SAP testing, automate scripts, and efficiently manage changes, improving collaboration with a professional and friendly environment.

  ### 30. Seamless SAP Integration and Excellent User Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** José B. | SAP Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

The integration with SAP is seamless, and the user experience is excellent.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

At this time, I have no further comments or suggestions to offer.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Because the integration with SAP is seamless, I find that it saves a significant amount of time when performing tests, which is a major advantage.

  ### 31. PANAYA , a smart way to manage your tasks.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Avinash G. | Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** June 23, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Using PANAYA since while, it's easy to track assigned tasks, step status, action pending with whome and alongside defects raised for concern steps.

It's all at same place, really convenient.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

Sometimes it's very tiring to view evidence in tests or tasks, like everytime we have to download it to see, also if we can download all evidence from perticular test script in zip file it will be helpful.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

It's helpful in managing test progress monitoring also for quick summary of ongoing task for me and my team.

  ### 32. Assertive notifications and evidence prints that save time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Teresa CRISTINA d. | Analista Jr, Enterprise (> 1000 emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Very important is the assertiveness of notification for the next phase and the comfort and time-saving in the prints of the evidence.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

At the moment I have no criticisms, but a notification alert could come up to 6 hours after the first notification.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

deliver a test with time accuracy and evidence

  ### 33. Implementation of Oracle coin Panaya

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francisco E. | Manager TI, Enterprise (> 1000 emp.)

**Reviewed Date:** June 30, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Panaya is a highly intuitive test management solution that allows for quick adoption in any project. It offers robust functionalities for the loading and execution of automated scripts, defect tracking, and real-time generation of customized reports, all integrated into a collaborative environment that optimizes traceability and efficiency in every phase of the testing cycle.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

At the moment, I don't have a specific topic other than I would like them to include more graphics in the reports.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

During the global implementation of Oracle Cloud, I used Panaya as a key tool for project lifecycle management. Panaya allowed me to automate testing, ensure traceability of changes, and minimize risks by proactively identifying potential impacts on existing processes. Thanks to this platform, I managed to optimize execution times, ensure quality at each phase, and facilitate collaboration among the teams involved globally, contributing to the success of the Oracle Cloud implementation in the organization.

  ### 34. User-Friendly UI Boosts SAP Testing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandra B.

**Reviewed Date:** December 10, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I like Panaya Smart Testing and Change Intelligence for its user-friendly UI, which is particularly effective for beginners as it doesn't require much training before they can start using it.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

We're not yet able to make the most of Panaya's features due to our lack of guidelines on using Panaya. We haven't provided our users standards to use Panaya, so each team uses Panaya in their own way, making data analysis a bit more difficult.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

I use Panaya Smart Testing and Change Intelligence for managing Worksoft scripts and SAP testing. It provides a user-friendly UI, which is especially helpful for beginners who don't need much training.

  ### 35. Best Accelerate Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Panaya lists all the objects that need to be remediated during the upgrade, providing a complete view of the requirements right at the beginning of the upgrade!

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

Nothing that I remember in my days working with Panaya

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

It saves us the work that would be involved in identifying certain errors only during the testing phase; with Panaya's preliminary analyses, we can anticipate and act on problems before they occur to the user.

  ### 36. Clear, Easy-to-Understand User Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Prathmesh C. | Senior Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Good and Easy to understand user interface

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

It doesn’t include an option on the home screen to change the defect status.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

It helps track defects in each cycle and keeps the business updated on progress.

  ### 37. Panaya Tool Experience and Feedback

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ganesh G. | SAP Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** March 24, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Me and My Team is Using Panaya from Last couple of months to Do Automation Of SAP ERP transactions and Business Processes.

Panaya is very good tool and Easy to use and easy to learn,

we are recording the Script of SAP Transaction and business process from SAP GUI and web based fiori application as part of automation Process. 

it has Agent Testing also with which we can test recorded Script on Server

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

Panaya is New tool, and Panaya team is proactively Improving the Tool to co-operate with complex business Scenario.

I faced some issue while testing and recording the Script but after raising Support ticket in Troubleshooting mode, Panaya team fixed that issue in very next update of there Tool or Software. 

also still there are some issue, but I am sure they will definitely fix those issue in upcoming updates.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Panaya is automating complex business scenario's of ERP by providing them a tool which automates there day to day transactions.

with the Panaya automation they can automate there activities in ERP and focus on other business aspects which will improve there productivity towards the business.

  ### 38. Highly User-Friendly, Requires AVD Updates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alana K.

**Reviewed Date:** January 30, 2026

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I like that Panaya Smart Testing and Change Intelligence is user-friendly and makes it easy to record screens. I also find the analytics provided by the tool to be good.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

Sometimes there are challenges getting updates to work in AVD. We struggled initially to get the Panaya recorder working, but once we upgraded our AVD servers, there haven't been any issues.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Panaya Smart Testing and Change Intelligence helps with tracking and visibility in SAP Testing.

  ### 39. Effortless Defect Tracking and Organized Test Scripts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Farming | Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

That the test scripts can have their own steps and the related defects are also easily found. No additional tracker is needed for that.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

I could not find an option to restart the test and handle the steps separately from the first try.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

I am not sure I understand the question, but if you want to know about the benefits - previously in projects we worked with excel tables. One tracker for the test details. Another tracker for the defects, and sometimes another tracker (yes, a new one) for defects shared with the relevant departments. 
Panaya makes it easier, one place, one 'tracker'.

  ### 40. Driving ERP agility: A survey on panaya's impact

**Rating:** 4.5/5.0 stars

**Reviewed by:** Darshan K. | Associate consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

What I like best about panaya smart testing and change intelligence is its AI-Powered codeless test automation, Which simplifies testing for non-technical users, The platform's ability to automatically generate test scripts and adapt a UI changes in real time, as seen in it's autonomous self-healing test automation eliminates the need of constant script maintenance, making it highly efficient and also the customer support is good.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

the platform can be slow at times and it take several minutes to reload and it shows inaccurate information when added filters.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Panaya automates test creation, execution, and documentation. In large ERP systems, a small change can have unexpected ripple effects. Panaya analyzes code and configuration changes to predict what will break.
Teams often struggle to track test coverage, defects, and progress. Panaya provides dashboards and real-time analytics for better decision-making.
Manual regression testing slows down releases. Panaya accelerates testing and validation, enabling faster go-lives.
Disconnected teams and tools lead to miscommunication. Panaya centralizes test management and fosters collaboration across QA, Dev, and Business teams.

Benifits:
Faster Time to Market: Reduces testing cycles by up to 50%, enabling quicker deployments.
Reduced Risk: Change impact analysis helps avoid costly production issues.
Improved Quality: Automated testing ensures consistent and thorough validation.
Better Compliance: Audit trails and documentation support regulatory requirements.
Enhanced Productivity: Teams spend less time on repetitive tasks and more on innovation

  ### 41. Boosting Confidence Before Oracle Go-Live with Panaya

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bogdan B. | Head of Logistics Excelence, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 11, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

What I like best about Panaya Smart Testing and Change Intelligence is its ability to provide clear impact analysis and traceability across Oracle ERP changes. It saves a lot of time by identifying exactly what needs to be tested, reducing unnecessary effort. The test management interface is intuitive, allowing both technical and business users to collaborate easily. I also appreciate the real-time visibility into test progress and automated documentation, which supports compliance and audit readiness. Overall, it increases efficiency, reduces risk, and gives greater confidence during critical project phases like go-live.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

While Panaya offers strong functionality, one downside is that the initial setup and configuration can be time-consuming, especially when integrating with complex Oracle environments. Additionally, some advanced features may require extra training or support to use effectively, particularly for non-technical users. There can also be occasional delays in syncing data or generating reports in large-scale projects. However, these are relatively minor issues compared to the overall value the platform provides.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Panaya Smart Testing and Change Intelligence helps solve the challenges of managing risk and complexity during Oracle ERP updates and go-live preparation. It identifies the exact impact of changes, so we don’t waste time testing unaffected areas. This reduces both effort and the risk of missing critical issues. The platform also streamlines test planning and execution, enabling better collaboration between technical and business users. Automated documentation and real-time tracking improve visibility, compliance, and audit readiness. Overall, it has helped us speed up testing cycles, improve quality, and gain more confidence before major deployments.

  ### 42. Effortless SAP Testing with User-Friendly Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Isaias C. | Senior SAP Consultant SD &amp; LE

**Reviewed Date:** December 03, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

I appreciate how easy to use and straightforward Panaya Smart Testing and Change Intelligence is, as it simplifies the process of testing SAP scenarios and resolving common material master issues. I particularly value the 'comments' tab feature, which provides a direct way to interchange messages with other users within the platform without needing to switch to another tool. This makes collaboration seamless and efficient, significantly enhancing the overall user experience.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

it is ok

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

I use Panaya Smart Testing and Change Intelligence to test SAP scenarios, solve common material master issues, and communicate directly with users, enhancing workflow through an easy-to-use interface.

  ### 43. Panaya's technology and benefit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kenji K. | SAP BASISコンサルタント, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Panaya use welll the AI technology. It's great!

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

I think that now Panaya UI is very easy to use. so, nothing improve more.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Calculation of cost and period at the timing of SAPERP modification.

  ### 44. We have been using panaya for the SAP Testing purpose at our company, excellent and user friendly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aradhya . | Senior software engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

u have never seen such good user interface in any of the similar sofftwares

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

there is nothing to tell negatives about the software. thanks

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Panaya’s Smart Testing and Change Intelligence are solving critical challenges around risk, efficiency, and visibility in ERP change management and testing. One of the biggest problems organizations face is the high risk and effort involved in implementing changes—especially in complex systems like SAP or Oracle. Panaya addresses this by using AI-driven impact analysis to pinpoint exactly which areas are affected by a change, allowing us to focus our testing where it matters most.
This has dramatically reduced the time and cost associated with regression testing while increasing our confidence in every release. We no longer waste time testing unaffected areas, and we can identify potential issues before they hit production. On top of that, the real-time collaboration features have improved cross-team alignment and transparency.
For us, the biggest benefits are faster delivery, reduced risk, and improved quality. Panaya empowers us to be more agile and proactive, which ultimately helps us support the business more effectively and with fewer disruptions.

  ### 45. All-in-One Platform for Testing, Defects, and Project Metrics

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Everything is in a single platform, from testing to defects to project metrics.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

Although the Success Center is fairly robust, searching for the right phrase can be tricky.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Centralizing testing, and tracking of defects will save a lot of time

  ### 46. Easy, Clear, and Simple Progress Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohammad A. | Sole Purchase officer for local &amp; external, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Easy, clear & simple, where you can see open tests & total progress

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

No issues seen after many testing by this system

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

the tracking of the teams progress, also the defects open

  ### 47. Precise Impact Analysis, but Needs Upfront Configuration to Shine

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 22, 2026

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Panaya excels at showing exactly what will be affected by a change (SAP updates, enhancements, patches). That precision helps teams avoid over-testing and reduces risk during releases.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

Getting Panaya fully effective often requires significant upfront configuration and fine-tuning—especially in large, customized SAP environments. Some organizations struggle to realize value quickly without strong internal expertise

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Recommending a targeted set of test cases based on impact analysis saves time on test everything appraoch

  ### 48. Panaya has great products and great support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe B. | Manager Application Development, Enterprise (> 1000 emp.)

**Reviewed Date:** June 12, 2024

**What do you like best about Panaya Smart Testing and Change Intelligence?**

We can see the impact of code changes and can plan our tests for large projects and SAP upgrades.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

I do not have dislikes at this time to menton here.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

As a 12-year customer, MSA the Safety Company, is very pleased with the Panaya suite of products.  We use the “Test Dynamic” tools to support our SAP landscape during the testing of large project and for upgrades and support packs.  We expect Panaya to be a big help when we move to S/4 Hana and are also interested in additional Panaya products to help us further automate SAP testing.  What sets them apart from many software solutions is their support after you purchase the product.   As a newer user of the product at my company, I have had the pleasure of working with Deblina Saha who is our Panaya Customer Success Manager.  Deblina meets with us on a regular basis to support the products we are licensed for and has been helping me personally get up to speed in my new role. She is very accessible to our teams and willing to help at any time.  I highly recommend this company and their products and services.

  ### 49. Panaya Test Interface Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jit M. | SAP and Salesforce Quote to Cash IT Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 04, 2022

**What do you like best about Panaya Smart Testing and Change Intelligence?**

For now the interface has been consistent and we do not see many bugs, we have just renewed our contracts. 

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

The one area of improvement I would like to see is the test screens should be controlled by the tester as to what needs to be recorded and what does not need to be recorded, maybe a toggle button to switch on and off so that the right screens are recorded, this would be a massive improvement and allow for the test results to be referenced much better for training and audit purposes.

**Recommendations to others considering Panaya Smart Testing and Change Intelligence:**

Should trial it before buying it.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

Testing with internal IT users and UAT, checking the progress and logging and tracking defects seem beneficial

**Official Response from Benjamin Alimi:**

> Thanks for your feedback! We’re glad to hear you enjoy using Panaya for your testing activities. Just to clarify, the improvement you suggested is already available for years. You can pause the recording or toggle the application under test on or off to control what’s captured in the test evidence.

You can find more details here:
https://success.panaya.com/docs/run-document-salesforce-screens#pause-recording
https://success.panaya.com/docs/run-document-salesforce-screens#suspend-recording

  ### 50. Simple to use tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Delphine R. | Change Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about Panaya Smart Testing and Change Intelligence?**

Ease of use, whether for testing or for the overall governance of the application.

**What do you dislike about Panaya Smart Testing and Change Intelligence?**

Difficulty managing month-to-month licenses, but a necessary task given the cost of the licenses. Users don't think to request deactivation when the tests are completed.

**What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?**

The tool allows us to facilitate testing during UATs, and validate whether things are going well or not. The link with the JIRA tool is also interesting, as it allows us to report a defect directly in our project support tool.


## Panaya Smart Testing and Change Intelligence Discussions
  - [why is the recording only on one screen of sap and not all windows?](https://www.g2.com/discussions/why-is-the-recording-only-on-one-screen-of-sap-and-not-all-windows) - 1 comment, 2 upvotes
  - [How can Panaya help with populating screen values automatically  for business scenario testing?](https://www.g2.com/discussions/47358-how-can-panaya-help-with-populating-screen-values-automatically-for-business-scenario-testing) - 1 comment, 2 upvotes
  - [How to you track defects the most efficiently ?](https://www.g2.com/discussions/33323-how-to-you-track-defects-the-most-efficiently) - 1 comment, 2 upvotes
  - [How do I know all the knowledge material of panaya? What is the best way to study it?](https://www.g2.com/discussions/panaya-change-intelligence-how-do-i-know-all-the-knowledge-material-of-panaya-what-is-the-best-way-to-study-it) - 1 comment, 1 upvote
  - [Are there links/ tutorials for](https://www.g2.com/discussions/are-there-links-tutorials-for) - 1 comment, 1 upvote

- [View Panaya Smart Testing and Change Intelligence pricing details and edition comparison](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+06%3A13%3A24+-0500&secure%5Bsession_id%5D=d0aa091d-e668-4573-b175-2d06dac9505e&secure%5Btoken%5D=d235d0a62ab7e7f01b3621a546daae3d38bbbaf6221d31abe9328d5e0e622bcb&format=llm_user)
## Panaya Smart Testing and Change Intelligence Integrations
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [DM Valid](https://www.g2.com/products/dm-valid/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Oracle EBS CRM](https://www.g2.com/products/oracle-ebs-crm/reviews)
  - [Oracle EBS Financials](https://www.g2.com/products/oracle-ebs-financials/reviews)
  - [Oracle EBS Projects](https://www.g2.com/products/oracle-ebs-projects/reviews)
  - [SAP BPC](https://www.g2.com/products/sap-bpc/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews)
  - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [ServiceNow App Engine](https://www.g2.com/products/servicenow-app-engine/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Workday Platform](https://www.g2.com/products/workday-platform/reviews)

## Panaya Smart Testing and Change Intelligence Features
**Functionality**
- Test Repository
- Integration
- Test Diversity

**Functionality **
- Test Feedback
- Test History
- Customization
- Test Variety

**Agentic AI - Software Testing**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**AI Test Generation & Authoring**
- UI-Based Test Generation
- Natural Language Test Creation
- Test Coverage Suggestions

**Management**
- Reporting
- Version Control
- Scaling

**Automation**
- Organization
- Reliability
- Thoroughness

**Test Maintenance & Resilience **
- Self-healing
- Dynamic Element Locators
- AI-Powered Test Maintenance

**Agentic AI - Automation Testing**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Execution & Analytics**
- Intelligent Reporting
- Visual Anomaly Detection
- Root Cause Analysis

## Top Panaya Smart Testing and Change Intelligence Alternatives
  - [Tricentis Tosca](https://www.g2.com/products/tricentis-tosca/reviews) - 4.3/5.0 (62 reviews)
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