Otter.ai Features
Lead Facilitation (2)
Lead Qualification
Automatically calculates which leads are the most likely to become a customer. 67 reviewers of Otter.ai have provided feedback on this feature.
Meeting Scheduling
Utilizes natural language processing to set up meetings. 16 reviewers of Otter.ai have provided feedback on this feature.
Organization (2)
Data Entry
Based on 67 Otter.ai reviews. Automates the entry of collected data.
Integrations / APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. 17 reviewers of Otter.ai have provided feedback on this feature.
Performance Analysis (2)
Coaching
Provides real-time coaching to sales representatives. This feature was mentioned in 68 Otter.ai reviews.
Peformance Tracking
As reported in 67 Otter.ai reviews. Tracks and analyzes sales representative performance.
Business Instant Messaging (5)
Notifications
Based on 11 Otter.ai reviews. Notifies users when they have been contacted or tagged.
Search
Based on 11 Otter.ai reviews. Message content search capability.
Mobile Application
As reported in 11 Otter.ai reviews. Software can be accessed through a downloadable mobile application.
Web Application
Based on 12 Otter.ai reviews. Software can be accessed through a downloadable desktop app or a cloud-based site.
Integrations
Application integrates with other outside software. This feature was mentioned in 11 Otter.ai reviews.
Call Analytics (4)
Call Recording
Based on 88 Otter.ai reviews. Records sales calls and facilitates playback
Machine Learning
Utilizes machine learning technology to analyze recorded sales calls 87 reviewers of Otter.ai have provided feedback on this feature.
Call Analysis
Analyzes or facilitates the analysis of recorded and stored sales calls for insight This feature was mentioned in 85 Otter.ai reviews.
Lead Qualification
Leverages analytics to qualify and score calls in real time This feature was mentioned in 22 Otter.ai reviews.
Agent Performance Management (3)
Customer Scoring
As reported in 73 Otter.ai reviews. Leverages technology to rate or "read" recordings to determine the impact of sales calls
Speech-to-Text
Based on 81 Otter.ai reviews. Transcribes sales calls from speech to text
Artificial Intelligence
Utilizes artificial intelligence technology to discover insights within recorded sales calls This feature was mentioned in 80 Otter.ai reviews.
Voice (2)
Dictation
Based on 181 Otter.ai reviews. Provides dictation capabilities.
Accuracy
As reported in 192 Otter.ai reviews. Gives the user a reliable and accurate transcription of the text.
Transcription (4)
Speaker Identification
Identifies and differentiates between different speakers. This feature was mentioned in 189 Otter.ai reviews.
Timecode Management
Provides timestamps for the transcription and gives the user the ability to alter them. 176 reviewers of Otter.ai have provided feedback on this feature.
Closed Captioning
Allows for transcription to be displayed as closed captioning for a video. 154 reviewers of Otter.ai have provided feedback on this feature.
Custom Dictionary
As reported in 156 Otter.ai reviews. Ability to add words or phrases to a custom dictionary for transcription.
Editing (2)
Collaboration
Based on 168 Otter.ai reviews. Have the ability to share your project and grant collaborators access to comment or edit.
Text Editing
As reported in 172 Otter.ai reviews. Facilitates the editing of transcription via a text editor.
Integration (5)
Data Security
Based on 154 Otter.ai reviews. Gives the user a secure platform for transcription which does not scrape data or compromise user data.
API
Based on 51 Otter.ai reviews. Provides an API to port the transcription into external applications.
Voice Files
Supports uploading recorded voice data into the solution. 166 reviewers of Otter.ai have provided feedback on this feature.
Live Captioning
Allows for the user to incorporate live transcription into video footage. This feature was mentioned in 147 Otter.ai reviews.
Integrates With Existing Applications
Based on 157 Otter.ai reviews. Integrates with existing applications to allow for seamless transcription of audio.
Generative AI (3)
AI Text Generation
As reported in 61 Otter.ai reviews. Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary. 60 reviewers of Otter.ai have provided feedback on this feature.
AI Text Summarization
Based on 78 Otter.ai reviews. Condenses long documents or text into a brief summary.
Meeting Automation - AI Meeting Assistants (3)
Automated Note-Taking
As reported in 173 Otter.ai reviews. Automatically transcribes and summarizes meeting discussions.
Voice Recognition
Based on 172 Otter.ai reviews. Recognizes and transcribes spoken words during meetings, making note of who is speaking and when.
Action Item Tracking
Based on 172 Otter.ai reviews. Tracks action items and follow-up tasks, assigning responsibilities to specific participants and sending reminders.
Meeting Insights - AI Meeting Assistants (3)
Sentiment Analysis
Analyzes the sentiment of meeting participants based on their speech patterns and provides insights into the emotional tone of the meeting. 166 reviewers of Otter.ai have provided feedback on this feature.
Personalization
Adapts to individual preferences and learning from past interactions to provide a more personalized meeting experience. 166 reviewers of Otter.ai have provided feedback on this feature.
Smart Summaries
Creates smart summaries that capture the essential information and insights from a meeting, allowing participants to recall key points, track action items, and have a comprehensive understanding of what transpired during the meeting This feature was mentioned in 169 Otter.ai reviews.
Accessibility - AI Meeting Assistants (1)
Real-Time Transcription
Provides real-time transcription of spoken words. This may also include closed-captioning. This feature was mentioned in 168 Otter.ai reviews.
Generative AI - Business Instant Messaging (1)
Text Summarization
Condenses long documents or text into a brief summary.
AI - Business Instant Messaging (4)
AI Powered Search
Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms.
Smart Notifications
Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work.
AI Powered Language Translation
Uses AI-powered language translation tools to translate messages in real-time.
Content Generation
Creates, assists, or automates the generation of text-based content within the platform.
Deployment & Integration - Voice Recognition (4)
Installation & setup Ease
Based on 17 Otter.ai reviews. Provides a simple setup process with guided instructions for quick deployment
Developer API & SDK
Provides APIs and SDKs for integration into custom applications and workflows 16 reviewers of Otter.ai have provided feedback on this feature.
Software Integration
Seamlessly integrates with productivity tools, cloud services, and enterprise applications This feature was mentioned in 17 Otter.ai reviews.
Multi-Device Support
As reported in 17 Otter.ai reviews. Works across various platforms, including mobile, desktop, and IoT devices
Performance Optimization - Voice Recognition (5)
Accuracy in Noisy Settings
As reported in 17 Otter.ai reviews. Maintains high accuracy even in environments with significant background noise
High-Volume Scalability
Efficiently handles large amounts of voice data and multiple simultaneous users 16 reviewers of Otter.ai have provided feedback on this feature.
Environmental Noise Adaptation
Utilizes noise reduction algorithms to enhance clarity in challenging environments This feature was mentioned in 16 Otter.ai reviews.
Multilingual Voice Recognition
Based on 15 Otter.ai reviews. Supports speech recognition for multiple languages and dialects
Low-Latency Processing
Based on 15 Otter.ai reviews. Delivers fast and accurate speech recognition with minimal delay
Security & Compliance - Voice Recognition (3)
Liveness Detection
Ensures the voice input is from a real, live person rather than a recording, synthetic voice, or deepfake This feature was mentioned in 15 Otter.ai reviews.
Regulatory Compliance
Adheres to global data protection and privacy regulations 15 reviewers of Otter.ai have provided feedback on this feature.
Secure Communication Channels
Encrypts voice data to ensure safe transmission and storage This feature was mentioned in 15 Otter.ai reviews.
Advanced AI & Biometric Features - Voice Recognition (4)
Voice-Based Authentication
Utilizes AI-driven biometric voice recognition for secure and accurate user verification 15 reviewers of Otter.ai have provided feedback on this feature.
Machine Learning & Adaptive Speech Recognition
Continuously improves accuracy by learning user speech patterns over time This feature was mentioned in 15 Otter.ai reviews.
Speaker Differentiation
Identifies and distinguishes between multiple speakers in a conversation using AI-powered voice analysis This feature was mentioned in 16 Otter.ai reviews.
Sentiment & Tone Analysis
Uses AI to analyze voice pitch and tone, detecting emotions and speaker intent for deeper insights This feature was mentioned in 16 Otter.ai reviews.
Agentic AI - Voice Recognition (1)
Natural Language Interaction
Based on 15 Otter.ai reviews. Engages in human-like conversation for task delegation
Agentic AI - Business Instant Messaging (2)
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - AI Sales Assistant (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Conversation Intelligence (7)
Autonomous Task Execution
Based on 23 Otter.ai reviews. Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes 23 reviewers of Otter.ai have provided feedback on this feature.
Cross-system Integration
As reported in 23 Otter.ai reviews. Works across multiple software systems or databases
Adaptive Learning
As reported in 23 Otter.ai reviews. Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation This feature was mentioned in 22 Otter.ai reviews.
Proactive Assistance
Anticipates needs and offers suggestions without prompting 22 reviewers of Otter.ai have provided feedback on this feature.
Decision Making
Makes informed choices based on available data and objectives This feature was mentioned in 22 Otter.ai reviews.
Agentic AI - Note-Taking Software (1)
Autonomous Task Execution
As reported in 27 Otter.ai reviews. Capability to perform complex tasks without constant human input
Agentic AI - Transcription (3)
Autonomous Task Execution
As reported in 48 Otter.ai reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
As reported in 47 Otter.ai reviews. Works across multiple software systems or databases
Decision Making
Makes informed choices based on available data and objectives This feature was mentioned in 46 Otter.ai reviews.
Agentic AI - AI Meeting Assistants (4)
Autonomous Task Execution
As reported in 81 Otter.ai reviews. Capability to perform complex tasks without constant human input
Multi-step Planning
Based on 80 Otter.ai reviews. Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 82 Otter.ai reviews.
Decision Making
Based on 80 Otter.ai reviews. Makes informed choices based on available data and objectives
Action Item Detection - AI Note-taking Software (2)
Action Item extraction
Helps in automatic extraction of tasks, deadlines, and follow-ups from meetings or conversations. This feature was mentioned in 61 Otter.ai reviews.
Summary Generation
Assists in generating concise summaries highlighting key action items. This feature was mentioned in 61 Otter.ai reviews.
Automatic Transcription - AI Note-taking Software (1)
Speech-to-text Transcription
Enables real-time transcription of meetings, calls, and conversations. 62 reviewers of Otter.ai have provided feedback on this feature.
Collaboration & Sharing - AI Note-taking Software (1)
Team-based Access
Enables real-time collaboration and share the files securely with the stakeholders. 59 reviewers of Otter.ai have provided feedback on this feature.
Language & Accent Support - AI Note-taking Software (1)
Multi-Language and Accent Support
As reported in 60 Otter.ai reviews. Supports multiple languages and accents across regions.
Multi-Platform Integration - AI Note-taking Software (1)
Integrations
Integrates with webinar platforms, calendars, CRM platforms, and/or video conferencing platforms. This feature was mentioned in 60 Otter.ai reviews.
Privacy & Security Controls - AI Note-taking Software (1)
Access Control
Includes encryption and compliance with standards like GDPR and HIPAA. 57 reviewers of Otter.ai have provided feedback on this feature.
Searchable Note Archives - AI Note-taking Software (1)
Semantic Search
Enables keyword and semantic search across transcripts for easy retrieval. 60 reviewers of Otter.ai have provided feedback on this feature.
Speaker Identification - AI Note-taking Software (1)
Speaker Recognition
Based on 62 Otter.ai reviews. Recognizes as well as labels different speakers for accurate attribution and context.





