Otter.ai Features
Lead Facilitation (2)
Lead Qualification
Automatically calculates which leads are the most likely to become a customer. This feature was mentioned in 67 Otter.ai reviews.
Meeting Scheduling
As reported in 16 Otter.ai reviews. Utilizes natural language processing to set up meetings.
Organization (2)
Data Entry
Based on 67 Otter.ai reviews. Automates the entry of collected data.
Integrations / APIs
Based on 17 Otter.ai reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
Performance Analysis (2)
Coaching
Provides real-time coaching to sales representatives. 68 reviewers of Otter.ai have provided feedback on this feature.
Peformance Tracking
As reported in 67 Otter.ai reviews. Tracks and analyzes sales representative performance.
Business Instant Messaging (5)
Notifications
As reported in 11 Otter.ai reviews. Notifies users when they have been contacted or tagged.
Search
Message content search capability. This feature was mentioned in 11 Otter.ai reviews.
Mobile Application
Based on 11 Otter.ai reviews. Software can be accessed through a downloadable mobile application.
Web Application
As reported in 12 Otter.ai reviews. Software can be accessed through a downloadable desktop app or a cloud-based site.
Integrations
Application integrates with other outside software. This feature was mentioned in 11 Otter.ai reviews.
Call Analytics (4)
Call Recording
Based on 89 Otter.ai reviews. Records sales calls and facilitates playback
Machine Learning
Based on 88 Otter.ai reviews. Utilizes machine learning technology to analyze recorded sales calls
Call Analysis
Based on 86 Otter.ai reviews. Analyzes or facilitates the analysis of recorded and stored sales calls for insight
Lead Qualification
Based on 22 Otter.ai reviews. Leverages analytics to qualify and score calls in real time
Agent Performance Management (3)
Customer Scoring
As reported in 74 Otter.ai reviews. Leverages technology to rate or "read" recordings to determine the impact of sales calls
Speech-to-Text
Based on 82 Otter.ai reviews. Transcribes sales calls from speech to text
Artificial Intelligence
Utilizes artificial intelligence technology to discover insights within recorded sales calls 81 reviewers of Otter.ai have provided feedback on this feature.
Voice (2)
Dictation
Provides dictation capabilities. 184 reviewers of Otter.ai have provided feedback on this feature.
Accuracy
Based on 196 Otter.ai reviews. Gives the user a reliable and accurate transcription of the text.
Transcription (4)
Speaker Identification
As reported in 192 Otter.ai reviews. Identifies and differentiates between different speakers.
Timecode Management
As reported in 179 Otter.ai reviews. Provides timestamps for the transcription and gives the user the ability to alter them.
Closed Captioning
Allows for transcription to be displayed as closed captioning for a video. 157 reviewers of Otter.ai have provided feedback on this feature.
Custom Dictionary
Based on 159 Otter.ai reviews. Ability to add words or phrases to a custom dictionary for transcription.
Editing (2)
Collaboration
Have the ability to share your project and grant collaborators access to comment or edit. This feature was mentioned in 171 Otter.ai reviews.
Text Editing
Facilitates the editing of transcription via a text editor. This feature was mentioned in 175 Otter.ai reviews.
Integration (5)
Data Security
Gives the user a secure platform for transcription which does not scrape data or compromise user data. This feature was mentioned in 156 Otter.ai reviews.
API
Provides an API to port the transcription into external applications. 52 reviewers of Otter.ai have provided feedback on this feature.
Voice Files
As reported in 168 Otter.ai reviews. Supports uploading recorded voice data into the solution.
Live Captioning
As reported in 149 Otter.ai reviews. Allows for the user to incorporate live transcription into video footage.
Integrates With Existing Applications
Integrates with existing applications to allow for seamless transcription of audio. 159 reviewers of Otter.ai have provided feedback on this feature.
Generative AI (3)
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 61 Otter.ai reviews.
AI Text Summarization
Condenses long documents or text into a brief summary. 60 reviewers of Otter.ai have provided feedback on this feature.
AI Text Summarization
Condenses long documents or text into a brief summary. 78 reviewers of Otter.ai have provided feedback on this feature.
Meeting Automation - AI Meeting Assistants (3)
Automated Note-Taking
Based on 179 Otter.ai reviews. Automatically transcribes and summarizes meeting discussions.
Voice Recognition
Based on 175 Otter.ai reviews. Recognizes and transcribes spoken words during meetings, making note of who is speaking and when.
Action Item Tracking
Tracks action items and follow-up tasks, assigning responsibilities to specific participants and sending reminders. 176 reviewers of Otter.ai have provided feedback on this feature.
Meeting Insights - AI Meeting Assistants (3)
Sentiment Analysis
Analyzes the sentiment of meeting participants based on their speech patterns and provides insights into the emotional tone of the meeting. This feature was mentioned in 169 Otter.ai reviews.
Personalization
As reported in 170 Otter.ai reviews. Adapts to individual preferences and learning from past interactions to provide a more personalized meeting experience.
Smart Summaries
Based on 175 Otter.ai reviews. Creates smart summaries that capture the essential information and insights from a meeting, allowing participants to recall key points, track action items, and have a comprehensive understanding of what transpired during the meeting
Accessibility - AI Meeting Assistants (1)
Real-Time Transcription
Provides real-time transcription of spoken words. This may also include closed-captioning. This feature was mentioned in 171 Otter.ai reviews.
Generative AI - Business Instant Messaging (1)
Text Summarization
Condenses long documents or text into a brief summary.
AI - Business Instant Messaging (4)
AI Powered Search
Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms.
Smart Notifications
Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work.
AI Powered Language Translation
Uses AI-powered language translation tools to translate messages in real-time.
Content Generation
Creates, assists, or automates the generation of text-based content within the platform.
Deployment & Integration - Voice Recognition (4)
Installation & setup Ease
Based on 17 Otter.ai reviews. Provides a simple setup process with guided instructions for quick deployment
Developer API & SDK
Provides APIs and SDKs for integration into custom applications and workflows This feature was mentioned in 16 Otter.ai reviews.
Software Integration
Seamlessly integrates with productivity tools, cloud services, and enterprise applications This feature was mentioned in 17 Otter.ai reviews.
Multi-Device Support
Works across various platforms, including mobile, desktop, and IoT devices This feature was mentioned in 17 Otter.ai reviews.
Performance Optimization - Voice Recognition (5)
Accuracy in Noisy Settings
Maintains high accuracy even in environments with significant background noise 17 reviewers of Otter.ai have provided feedback on this feature.
High-Volume Scalability
Efficiently handles large amounts of voice data and multiple simultaneous users 16 reviewers of Otter.ai have provided feedback on this feature.
Environmental Noise Adaptation
As reported in 16 Otter.ai reviews. Utilizes noise reduction algorithms to enhance clarity in challenging environments
Multilingual Voice Recognition
Based on 15 Otter.ai reviews. Supports speech recognition for multiple languages and dialects
Low-Latency Processing
Delivers fast and accurate speech recognition with minimal delay 15 reviewers of Otter.ai have provided feedback on this feature.
Security & Compliance - Voice Recognition (3)
Liveness Detection
Ensures the voice input is from a real, live person rather than a recording, synthetic voice, or deepfake This feature was mentioned in 15 Otter.ai reviews.
Regulatory Compliance
Adheres to global data protection and privacy regulations This feature was mentioned in 15 Otter.ai reviews.
Secure Communication Channels
As reported in 15 Otter.ai reviews. Encrypts voice data to ensure safe transmission and storage
Advanced AI & Biometric Features - Voice Recognition (4)
Voice-Based Authentication
Utilizes AI-driven biometric voice recognition for secure and accurate user verification This feature was mentioned in 15 Otter.ai reviews.
Machine Learning & Adaptive Speech Recognition
As reported in 15 Otter.ai reviews. Continuously improves accuracy by learning user speech patterns over time
Speaker Differentiation
Based on 16 Otter.ai reviews. Identifies and distinguishes between multiple speakers in a conversation using AI-powered voice analysis
Sentiment & Tone Analysis
Uses AI to analyze voice pitch and tone, detecting emotions and speaker intent for deeper insights This feature was mentioned in 16 Otter.ai reviews.
Agentic AI - Voice Recognition (1)
Natural Language Interaction
Based on 15 Otter.ai reviews. Engages in human-like conversation for task delegation
Agentic AI - Business Instant Messaging (2)
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - AI Sales Assistant (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Conversation Intelligence (7)
Autonomous Task Execution
As reported in 23 Otter.ai reviews. Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes 23 reviewers of Otter.ai have provided feedback on this feature.
Cross-system Integration
Based on 23 Otter.ai reviews. Works across multiple software systems or databases
Adaptive Learning
As reported in 23 Otter.ai reviews. Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation This feature was mentioned in 22 Otter.ai reviews.
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 22 Otter.ai reviews.
Decision Making
Makes informed choices based on available data and objectives 22 reviewers of Otter.ai have provided feedback on this feature.
Agentic AI - Note-Taking Software (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 28 reviewers of Otter.ai have provided feedback on this feature.
Agentic AI - Transcription (3)
Autonomous Task Execution
Based on 50 Otter.ai reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 49 Otter.ai reviews.
Decision Making
Based on 48 Otter.ai reviews. Makes informed choices based on available data and objectives
Agentic AI - AI Meeting Assistants (4)
Autonomous Task Execution
Based on 84 Otter.ai reviews. Capability to perform complex tasks without constant human input
Multi-step Planning
Based on 83 Otter.ai reviews. Ability to break down and plan multi-step processes
Cross-system Integration
Based on 86 Otter.ai reviews. Works across multiple software systems or databases
Decision Making
Makes informed choices based on available data and objectives 83 reviewers of Otter.ai have provided feedback on this feature.
Action Item Detection - AI Note-taking Software (2)
Action Item extraction
Based on 63 Otter.ai reviews. Helps in automatic extraction of tasks, deadlines, and follow-ups from meetings or conversations.
Summary Generation
Based on 63 Otter.ai reviews. Assists in generating concise summaries highlighting key action items.
Automatic Transcription - AI Note-taking Software (1)
Speech-to-text Transcription
Based on 66 Otter.ai reviews. Enables real-time transcription of meetings, calls, and conversations.
Collaboration & Sharing - AI Note-taking Software (1)
Team-based Access
Based on 61 Otter.ai reviews. Enables real-time collaboration and share the files securely with the stakeholders.
Language & Accent Support - AI Note-taking Software (1)
Multi-Language and Accent Support
As reported in 62 Otter.ai reviews. Supports multiple languages and accents across regions.
Multi-Platform Integration - AI Note-taking Software (1)
Integrations
As reported in 63 Otter.ai reviews. Integrates with webinar platforms, calendars, CRM platforms, and/or video conferencing platforms.
Privacy & Security Controls - AI Note-taking Software (1)
Access Control
Based on 59 Otter.ai reviews. Includes encryption and compliance with standards like GDPR and HIPAA.
Searchable Note Archives - AI Note-taking Software (1)
Semantic Search
Enables keyword and semantic search across transcripts for easy retrieval. 63 reviewers of Otter.ai have provided feedback on this feature.
Speaker Identification - AI Note-taking Software (1)
Speaker Recognition
As reported in 65 Otter.ai reviews. Recognizes as well as labels different speakers for accurate attribution and context.





