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Compare Dragon Speech Recognition Software and Otter.ai 
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At a Glance
Market Segments
Enterprise (36.5% of reviews)
Small-Business (73.7% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User
Dragon Speech Recognition Software
Star Rating
(54)3.9 out of 5
Market Segments
Enterprise (36.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Dragon Speech Recognition SoftwareOtter.ai
Star Rating
(438)4.4 out of 5
Market Segments
Small-Business (73.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dragon Speech Recognition Software excels in Dictation with a score of 8.5, making it a preferred choice for those who prioritize voice-to-text accuracy. In contrast, Otter.ai also performs well in this area but has a slightly lower score of 8.0, indicating that while it is effective, it may not match the precision of Dragon.
- Reviewers mention that Otter.ai shines in Ease of Use with a score of 9.1, making it particularly appealing for small businesses and users who may not be tech-savvy. Dragon, with a score of 7.5, is perceived as more complex, which could be a drawback for users seeking a straightforward experience.
- G2 users highlight the superior Automated Note-Taking feature of Otter.ai, scoring 8.9, which allows for seamless meeting documentation. Dragon lacks a comparable feature, which may limit its utility for users who frequently conduct meetings and need efficient note-taking solutions.
- Users on G2 report that Dragon's Custom Dictionary feature, scoring 7.7, is beneficial for professionals needing specialized vocabulary, such as in legal or medical fields. Otter.ai does not offer a similar level of customization, which could be a disadvantage for users in niche industries.
- Reviewers mention that Otter.ai's Real-Time Transcription feature, scoring 8.6, is particularly useful for live meetings, allowing users to capture discussions as they happen. Dragon, while strong in dictation, does not emphasize real-time capabilities to the same extent, which may affect its appeal for collaborative environments.
- Users say that the Quality of Support for Otter.ai, with a score of 8.5, is generally rated higher than Dragon's 6.9, indicating that users may find more responsive and helpful customer service with Otter.ai, which can be crucial for resolving issues quickly.
Pricing
Entry-Level Pricing
Dragon Speech Recognition Software
No pricing availableOtter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
Dragon Speech Recognition Software
No trial information availableOtter.ai
Free Trial is available
Ratings
Meets Requirements
8.2
41
8.7
370
Ease of Use
7.5
42
9.0
375
Ease of Setup
6.6
16
9.0
269
Ease of Admin
7.3
15
8.6
88
Quality of Support
6.9
35
8.4
237
Has the product been a good partner in doing business?
6.8
15
8.6
81
Product Direction (% positive)
7.3
43
8.8
359
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Organization
Not enough data
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Performance Analysis
Not enough data
6.6
68
Not enough data
6.8
67
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
61
Not enough data
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Agent Performance Management
Not enough data
7.7
74
Not enough data
8.7
82
Not enough data
8.6
81
Generative AI
Not enough data
8.7
78
Agentic AI - Conversation Intelligence
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Voice
Not enough data
8.5
184
Not enough data
8.0
194
Transcription
Not enough data
7.7
191
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Editing
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
175
Not enough data
Feature Not Available
Integration
Not enough data
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
176
Not enough data
8.0
175
Not enough data
8.4
175
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
169
Not enough data
7.7
169
Not enough data
8.7
172
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.8
85
Not enough data
8.0
83
Deployment & Integration - Voice Recognition
Not enough data
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Performance Optimization - Voice Recognition
Not enough data
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Security & Compliance - Voice Recognition
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Agentic AI - Voice Recognition
Not enough data
8.4
15
Agentic AI - Note-Taking Software
Not enough data
9.0
28
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
63
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
64
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
62
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
62
Speaker Identification - AI Note-taking Software
Not enough data
7.9
64
Categories
Categories
Shared Categories
Dragon Speech Recognition Software and Otter.ai are categorized as Transcription
Unique Categories
Dragon Speech Recognition Software has no unique categories
Otter.ai is categorized as AI Note-Taking Software, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Dragon Speech Recognition Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
22.2%
Information Technology and Services
13.0%
Telecommunications
11.1%
Computer Software
11.1%
Law Practice
7.4%
Other
35.2%
Marketing and Advertising
11.5%
Computer Software
11.5%
Information Technology and Services
7.2%
Consulting
6.7%
Higher Education
5.0%
Other
58.1%
Discussions
Why do they offer so little support? Also software after 30 days it was a train wreck
1 Comment
JH
I think you are seeing a strategy about support. The preferred method is to work with a third party implementor. These are partners with Nuance and they...Read more
Dragon Speech Recognition - Does it work (on Mac silicon) under Parallels?
1 Comment
GO
<p>I got Dragon Speech a few years ago as a gift. (I might even have the exe backed up someplace still lol) I know you are asking about MAC o/s, but just in...Read more
Dragon Speech Recognition Software has no more discussions with answers
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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