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Compare Dragon Speech Recognition Software and Otter.ai 
Featured Products
At a Glance
Market Segments
Enterprise (36.5% of reviews)
Small-Business (73.2% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User
Dragon Speech Recognition Software
Star Rating
(54)3.9 out of 5
Market Segments
Enterprise (36.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Dragon Speech Recognition SoftwareOtter.ai
Star Rating
(454)4.4 out of 5
Market Segments
Small-Business (73.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Otter.ai excels in user satisfaction, boasting a significantly higher overall score compared to Dragon Speech Recognition Software. Users appreciate its intuitive interface and seamless integration with platforms like Google Meet and Zoom, making it a favorite for note-taking and transcription during meetings.
- Users say that Dragon Speech Recognition Software is a powerful tool for productivity, particularly for those who need to transcribe audio efficiently. One user highlighted how it allows them to transcribe more audio hours per week than typing, showcasing its effectiveness for heavy users.
- Reviewers mention that Otter.ai's ease of setup is a standout feature, with many finding the initial configuration straightforward. This contrasts with Dragon, where some users have reported challenges in getting started, indicating a potential barrier for new users.
- According to verified reviews, Otter.ai provides a robust meeting summary feature that users find particularly useful. This capability helps teams quickly follow up on discussions, while Dragon's strengths lie more in dictation and transcription accuracy, which some users find invaluable for detailed note-taking.
- Reviewers highlight that the quality of support for Otter.ai is notably higher, with many users praising the responsiveness and helpfulness of the support team. In comparison, Dragon users have expressed some dissatisfaction with support, indicating a need for improvement in this area.
- G2 reviewers note that while Dragon Speech Recognition Software is favored in enterprise settings, Otter.ai's appeal to small businesses is evident, with a larger percentage of reviews coming from this segment. This suggests that Otter.ai may be better suited for smaller teams looking for an accessible and effective transcription solution.
Pricing
Entry-Level Pricing
Dragon Speech Recognition Software
No pricing availableOtter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
Dragon Speech Recognition Software
No trial information availableOtter.ai
Free Trial is available
Ratings
Meets Requirements
8.2
41
8.7
381
Ease of Use
7.5
42
9.0
386
Ease of Setup
6.6
16
9.0
280
Ease of Admin
7.3
15
8.6
91
Quality of Support
6.9
35
8.4
247
Has the product been a good partner in doing business?
6.8
15
8.6
84
Product Direction (% positive)
7.3
43
8.9
369
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Organization
Not enough data
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Performance Analysis
Not enough data
6.6
68
Not enough data
6.8
67
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
61
Not enough data
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Agent Performance Management
Not enough data
7.7
74
Not enough data
8.7
83
Not enough data
8.6
81
Generative AI
Not enough data
8.7
79
Agentic AI - Conversation Intelligence
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Voice
Not enough data
8.5
184
Not enough data
8.0
197
Transcription
Not enough data
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Editing
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
176
Not enough data
Feature Not Available
Integration
Not enough data
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
184
Not enough data
8.0
176
Not enough data
8.4
178
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
169
Not enough data
7.7
170
Not enough data
8.7
178
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.6
173
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.9
86
Not enough data
8.0
83
Deployment & Integration - Voice Recognition
Not enough data
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Performance Optimization - Voice Recognition
Not enough data
7.9
18
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Security & Compliance - Voice Recognition
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Agentic AI - Voice Recognition
Not enough data
8.4
15
Agentic AI - Note-Taking Software
Not enough data
9.0
28
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
63
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
66
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
63
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
64
Speaker Identification - AI Note-taking Software
Not enough data
7.9
65
Categories
Categories
Shared Categories
Dragon Speech Recognition Software and Otter.ai are categorized as Transcription
Unique Categories
Dragon Speech Recognition Software has no unique categories
Otter.ai is categorized as AI Note-Taking Software, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Dragon Speech Recognition Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
22.2%
Information Technology and Services
13.0%
Telecommunications
11.1%
Computer Software
11.1%
Law Practice
7.4%
Other
35.2%
Marketing and Advertising
11.4%
Computer Software
11.2%
Information Technology and Services
7.2%
Consulting
7.0%
Higher Education
4.9%
Other
58.3%
Discussions
Why do they offer so little support? Also software after 30 days it was a train wreck
1 Comment
JH
I think you are seeing a strategy about support. The preferred method is to work with a third party implementor. These are partners with Nuance and they...Read more
Dragon Speech Recognition - Does it work (on Mac silicon) under Parallels?
1 Comment
GO
<p>I got Dragon Speech a few years ago as a gift. (I might even have the exe backed up someplace still lol) I know you are asking about MAC o/s, but just in...Read more
Dragon Speech Recognition Software has no more discussions with answers
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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