Link copied to clipboard # Oracle EBS CRM vs SAP Sales Cloud Comparison - What are their main differences? Share [ Export ](/compare/oracle-ebs-crm/sap-sap-sales-cloud/export.csv) Oracle EBSSAP Sales Cloud[+ Add Product](#) Pricing **Oracle EBS CRM** No pricing available **SAP Sales Cloud** Free Trial No pricing available **Pricing Insights** from reviews Time to Implement **Oracle EBS CRM** 5 months Based on 9 responses **SAP Sales Cloud** 5 months Based on 24 responses Return on Investment **Oracle EBS CRM** 17 months2 months sooner Based on 5 responses **SAP Sales Cloud** 19 months Based on 23 responses Perceived Cost **Oracle EBS CRM** $$$$$ **SAP Sales Cloud** $$$$$ Average Discount **Oracle EBS CRM** 21%8% more **SAP Sales Cloud** 13% ![Oracle EBS CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ab9759ec2f3c8eb828f93d9920afefc2/oracle-ebs-crm.png "Oracle EBS CRM") ![SAP Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-sap-sales-cloud.svg "SAP Sales Cloud") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Oracle EBS CRM** [ Integration (4) ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653978&qs=pros-and-cons#reviews)[ Seamless Integration (3) ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1956455&qs=pros-and-cons#reviews)[ Learning Curve (3) ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653727&qs=pros-and-cons#reviews)[ High Complexity (2) ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653807&qs=pros-and-cons#reviews) **SAP Sales Cloud** [ Ease of Use (101) ](https://www.g2.com/products/sap-sap-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1640458&qs=pros-and-cons#reviews)[ Integrations (65) ](https://www.g2.com/products/sap-sap-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1640862&qs=pros-and-cons#reviews)[ Learning Curve (86) ](https://www.g2.com/products/sap-sap-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1639269&qs=pros-and-cons#reviews)[ Limited Customization (49) ](https://www.g2.com/products/sap-sap-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1640554&qs=pros-and-cons#reviews) Integrations **Oracle EBS CRM** Not enough data **SAP Sales Cloud** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_558e0aa21ea4876096e0aff8f8e3b4dc/blackline-blackline-financial-close-management.jpg "Product Avatar Image") BlackLine Financial Close... ](https://www.g2.com/products/blackline-blackline-financial-close-management/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b8f6c35d58aad848b4ff58f1cae5a3ff/deskpro.png "Product Avatar Image") Deskpro ](https://www.g2.com/products/deskpro/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ View all ](https://www.g2.com/products/sap-sap-sales-cloud/integrations) Screenshots **Oracle EBS CRM** No screenshot available **SAP Sales Cloud** ![SAP Sales Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1326579/digital-selling-cal-and-calendar.jpg) **Ratings** from reviews Meets Requirements **Oracle EBS CRM** 8.5 8.5198 **SAP Sales Cloud** 8.5 8.5717 Ease of Use **Oracle EBS CRM** 8.0 8.0197 **SAP Sales Cloud** 7.9 7.9733 Ease of Setup **Oracle EBS CRM** 7.8 7.865 **SAP Sales Cloud** 8.1 8.1417 Ease of Admin **Oracle EBS CRM** 8.2 8.244 **SAP Sales Cloud** 8.1 8.1269 Quality of Support **Oracle EBS CRM** 8.0 8.0177 **SAP Sales Cloud** 8.3 8.3686 Has the product been a good partner in doing business? **Oracle EBS CRM** 8.5 8.543 **SAP Sales Cloud** 8.5 8.5269 Product Direction (% positive) **Oracle EBS CRM** 6.6 6.6189 **SAP Sales Cloud** 8.5 8.5688 **Features** ratings from reviews CRM 8.3 178 8.1 632 Sales Analytics Not enough data 8.5 149 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 23.5% Mid-Market(51-1000 emp.) 31.1% Enterprise(\> 1000 emp.) 45.4% Small-Business(50 or fewer emp.) 23.5% Mid-Market(51-1000 emp.) 31.1% Enterprise(\> 1000 emp.) 45.4% Small-Business(50 or fewer emp.) 20.5% Mid-Market(51-1000 emp.) 36.0% Enterprise(\> 1000 emp.) 43.5% Small-Business(50 or fewer emp.) 20.5% Mid-Market(51-1000 emp.) 36.0% Enterprise(\> 1000 emp.) 43.5% **Reviewers' Industry** [![Oracle EBS CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ab9759ec2f3c8eb828f93d9920afefc2/oracle-ebs-crm.png "Oracle EBS CRM")](https://www.g2.com/products/oracle-ebs-crm/reviews) Oracle EBS CRM Retail 7.1% Information Technology and Services 5.9% Higher Education 5.5% Computer Software 5.0% Marketing and Advertising 4.2% Other 72.3% [![SAP Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-sap-sales-cloud.svg "SAP Sales Cloud")](https://www.g2.com/products/sap-sap-sales-cloud/reviews) SAP Sales Cloud Information Technology and Services 13.8% Computer Software 4.9% Accounting 4.7% Financial Services 3.6% Automotive 3.2% Other 69.8% Alternatives **Oracle EBS CRM Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales") [ Microsoft Dynamics 365 Sales ](/products/dynamics-365-sales/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Sugar Sell](https://images.g2crowd.com/uploads/product/hd_favicon/fdd8c5b3dcb3415718f945eed05b2013/sugar-sell.svg "Sugar Sell") [ Sugar Sell ](/products/sugar-sell/reviews) **SAP Sales Cloud Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) ## Oracle EBS vs SAP Sales Cloud FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between SAP Sales Cloud vs Oracle EBS? SAP Sales Cloud stands out for its advanced analytics and integration within the SAP ecosystem, while Oracle EBS is recognized for its unified enterprise data and strong process integration. | [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) | [Oracle EBS](https://www.g2.com/products/oracle-ebs-crm/reviews) | | --- | --- | | 4.2/5 (1001 reviews) | 3.9/5 (251 reviews) | | Enterprise | Enterprise | | 8.1 | 7.8 | | 8.3 | 8.0 | | Advanced analytics and SAP ecosystem integration | Unified enterprise data and process integration | ### How do the pricing models of SAP Sales Cloud and Oracle EBS compare? SAP Sales Cloud is rated higher for value satisfaction compared to Oracle EBS. - **SAP Sales Cloud:** Reviewers frequently cite the product as expensive but feel the value is justified by its advanced features and integration capabilities. - **Oracle EBS:** Reviewers mention high costs and note that the system can be expensive to implement and maintain, especially for smaller organizations. - **Switching reasons:** In recent reviews, buyers switching from Oracle EBS to SAP Sales Cloud highlight the desire for more advanced analytics and integration with SAP's broader ecosystem. ### What are the best alternatives to SAP Sales Cloud and Oracle EBS? The top 3 alternatives to SAP Sales Cloud and Oracle EBS are Agentforce Sales, HubSpot Sales Hub, and Microsoft Dynamics 365 Sales. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) | 4.2/5 (1001 reviews) | Enterprise | Expensive, but valued for advanced features | Advanced analytics and SAP integration | | [Oracle EBS](https://www.g2.com/products/oracle-ebs-crm/reviews) | 3.9/5 (251 reviews) | Enterprise | High cost, complex implementation | Unified enterprise data and process integration | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25876 reviews) | Mid-Market | — | Customizability and ecosystem breadth | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13909 reviews) | Small-Business | — | User-friendly interface and ease of adoption | | [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | 3.8/5 (1623 reviews) | Mid-Market | — | Integration with Microsoft ecosystem | ### Which CRM features should I prioritize when comparing SAP Sales Cloud and Oracle EBS? Buyers should prioritize analytics and reporting, integration capabilities, automation, customization, and user interface when comparing SAP Sales Cloud and Oracle EBS. - **Analytics and Reporting:** SAP Sales Cloud: 61 all-time mentions for analytics, 50 for reporting; Oracle EBS: reviewers cite reporting and analytics as helpful but less frequently. - **Integration Capabilities:** SAP Sales Cloud: 65 mentions for integrations, 60 for integration, 45 for seamless integration; Oracle EBS: 4 mentions for integration, 3 for seamless integration. - **Automation:** SAP Sales Cloud: 49 mentions for automation, 35 for automation features; Oracle EBS: reviewers note automation but with less frequency. - **Customization:** SAP Sales Cloud: 49 mentions for limited customization; Oracle EBS: reviewers cite customization as a strength but also note complexity. - **User Interface:** SAP Sales Cloud: 38 mentions for user interface; Oracle EBS: reviewers frequently mention an outdated interface. ### What are the pros and cons of SAP Sales Cloud vs Oracle EBS? SAP Sales Cloud's headline strength is advanced analytics and integration, while Oracle EBS excels in unified enterprise data and process integration. - **SAP Sales Cloud strengths:** Advanced analytics (61 mentions), integration with SAP ecosystem (65 mentions), automation (49 mentions), lead management (58 mentions), and reporting (50 mentions). - **SAP Sales Cloud trade-offs:** Steep learning curve (86 mentions), limited customization (49 mentions), complexity (41 mentions), not intuitive (37 mentions), and high cost (36 mentions). - **Oracle EBS strengths:** Unified enterprise data, strong integration with Oracle modules, process automation, and customization flexibility. - **Oracle EBS trade-offs:** Outdated user interface, high complexity, requires technical expertise for customization, and high implementation and maintenance costs. ### Is SAP Sales Cloud or Oracle EBS better for small businesses? HubSpot Sales Hub is the better fit for small businesses, as both SAP Sales Cloud and Oracle EBS are primarily used by enterprise customers. - **SAP Sales Cloud:** Largest segment is Enterprise; reviewers note the product is expensive and complex for small businesses, with a steep learning curve and features tailored to larger organizations. - **Oracle EBS:** Largest segment is Enterprise; reviewers highlight high cost, complexity, and the need for dedicated IT resources, making it less suitable for small businesses. ### Which CRM platform has better integrations? SAP Sales Cloud is favored for integrations, with a higher all-time mention count and more frequent reviewer praise for integration capabilities. - **SAP Sales Cloud:** 65 all-time mentions for integrations, 60 for integration, and 45 for seamless integration, with frequent praise for connecting to SAP S/4HANA, Power BI, and Google products. - **Oracle EBS:** 4 all-time mentions for integration, 3 for seamless integration, with reviewers citing integration with Oracle Financials and Supply Chain modules. ### How do SAP Sales Cloud and Oracle EBS compare on customer support? SAP Sales Cloud and Oracle EBS are rated within 0.3 points on Quality of Support, indicating near parity. - **SAP Sales Cloud:** Quality of Support score is 8.3; reviewers mention helpful support but note occasional slow response times and the need for technical expertise for complex issues. - **Oracle EBS:** Quality of Support score is 8.0; reviewers highlight a strong support ecosystem, fast response times, and effective issue resolution, especially for enterprise clients. ### Which is easier to implement, SAP Sales Cloud or Oracle EBS? SAP Sales Cloud has a slightly higher Ease of Setup score than Oracle EBS, but both products are described as complex to implement. - **SAP Sales Cloud:** Ease of Setup score is 8.1; reviewers describe the initial setup as complex and time-consuming, often requiring technical expertise or external consultants, but note that onboarding is smoother for teams already using SAP products. - **Oracle EBS:** Ease of Setup score is 7.8; reviewers report a steep learning curve and the need for dedicated IT resources, with implementation often requiring significant time and specialized support. ### Which product has better Customization? Customization is a challenge for both SAP Sales Cloud and Oracle EBS, with reviewers citing complexity and technical requirements. - **SAP Sales Cloud:** 49 all-time mentions for limited customization; reviewers note that customization often requires developer support and is not user-friendly for non-technical admins. - **Oracle EBS:** Reviewers cite customization as a strength for adapting to complex business processes but also highlight that it requires technical expertise and can be difficult without Java or HTML skills.