--- title: Oracle EBS CRM Reviews meta_title: 'Oracle EBS CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 251 reviews by the users' company size, role or industry to find out how Oracle EBS CRM works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 251 scale: '5' date_modified: '2026-08-09' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Oracle EBS CRM Reviews **Vendor:** Oracle **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 3.9/5.0 **Total Reviews:** 251 ## About Oracle EBS CRM Oracle E-Business Suite (EBS) Customer Relationship Management (CRM) is a comprehensive suite of applications designed to manage and enhance customer interactions across various channels. It integrates sales, marketing, and service functionalities to provide a unified approach to customer relationship management. By leveraging Oracle EBS CRM, organizations can streamline business processes, improve customer satisfaction, and drive revenue growth. Key Features and Functionality: - Sales Management: Automates the sales process, from lead generation to order fulfillment, ensuring efficient tracking and management of sales activities. - Marketing Automation: Facilitates the planning, execution, and analysis of marketing campaigns, enabling targeted outreach and improved marketing ROI. - Service Management: Provides tools for managing customer service operations, including call centers and field service, to deliver timely and effective support. - Order Capture and Quoting: Streamlines the order management process by integrating quoting and order capture functionalities, reducing errors and accelerating order processing. - Customer Data Management: Maintains a centralized repository of customer information, ensuring data consistency and providing a 360-degree view of customer interactions. Primary Value and Solutions Provided: Oracle EBS CRM addresses the need for a cohesive and integrated approach to managing customer relationships. By unifying sales, marketing, and service processes, it enables organizations to: - Enhance Customer Satisfaction: Deliver personalized and timely interactions, leading to improved customer loyalty and retention. - Increase Operational Efficiency: Automate and streamline business processes, reducing manual efforts and operational costs. - Drive Revenue Growth: Optimize sales and marketing strategies through data-driven insights, leading to increased sales opportunities and higher conversion rates. - Ensure Data Consistency: Maintain accurate and up-to-date customer information across all departments, facilitating informed decision-making and strategic planning. By implementing Oracle EBS CRM, organizations can achieve a holistic view of their customer interactions, leading to more effective engagement strategies and a competitive edge in the marketplace. ## Oracle EBS CRM Pros & Cons **What users like:** - Users value the **seamless integration** of Oracle EBS CRM, enhancing efficiency and visibility across all customer interactions. (4 reviews) - Users appreciate the **seamless integration** of Oracle EBS CRM, enhancing visibility and coordination across business processes. (3 reviews) - Users appreciate the **comprehensive coverage** of Oracle EBS CRM, enhancing relationships without needing separate tools. (2 reviews) - Users value the **integrated customer support** offered by Oracle EBS CRM, fostering strong customer relationships effortlessly. (2 reviews) - Users value the **enhanced efficiency** of Oracle EBS CRM, streamlining processes and improving cross-department collaboration. (2 reviews) - Users value the **seamless lead management** capabilities of Oracle EBS CRM, enhancing collaboration and visibility across teams. (2 reviews) - Collaborative Efforts (1 reviews) - Users find Oracle EBS CRM **easy to use** , enjoying a pleasant experience that enhances efficiency and collaboration. (1 reviews) - Easy Customization (1 reviews) - Easy Integration (1 reviews) **What users dislike:** - Users find the **learning curve steep** , struggling with an outdated interface and complex configurations that hinder productivity. (3 reviews) - Users find the **high complexity** of Oracle EBS CRM frustrating, hindering usability and slowing down overall system performance. (2 reviews) - Users note the **limited features** in Oracle EBS CRM, impacting usability and overall satisfaction in daily tasks. (2 reviews) - Users find the **interface not user-friendly** , leading to frustration and dependence on technical support for customizations. (2 reviews) - Users face **connectivity issues** with Oracle EBS CRM, hindering remote work without relying on third-party solutions. (1 reviews) - Users find the **expertise required** for customization cumbersome, often needing developer assistance for basic tasks. (1 reviews) - Integration Issues (1 reviews) - Limited Customization (1 reviews) - Users find the **user interface outdated** and frustrating, complicating navigation and slowing down overall usage. (1 reviews) - Performance Issues (1 reviews) ## Oracle EBS CRM Reviews ### 1. Centralized Customer Data and Strong Oracle Integration for Efficient CRM Management **Rating:** 4.5/5.0 stars **Reviewed by:** Jalakh B. | B2B Marketing Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Oracle EBS CRM?** What I like most about Oracle EBS CRM is its ability to centralize customer data and streamline multiple business processes in one place. It offers strong integration with other Oracle modules, which makes it easier to manage sales, service, and customer interactions efficiently. The reporting and analytics features are also quite helpful for making data-driven decisions. **What do you dislike about Oracle EBS CRM?** One of the main drawbacks of Oracle EBS CRM is that the interface feels a bit outdated compared to modern CRM tools. It can also take time for new users to get familiar with the system due to its complexity. Additionally, customization and implementation often require technical expertise. **What problems is Oracle EBS CRM solving and how is that benefiting you?** Oracle EBS CRM helps solve the problem of managing scattered customer data and disconnected processes. It brings everything into a single platform, making it easier to track customer interactions, manage sales pipelines, and improve service efficiency. This has helped me save time, reduce manual work, and make more informed decisions using accurate data. ### 2. Fast, Extensive Support But a little costly. **Rating:** 4.5/5.0 stars **Reviewed by:** Jithin G. | Technology Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2026 **What do you like best about Oracle EBS CRM?** The main highlight for me is the customer support. While onboarding is definitely a steep climb, the support ecosystem is so extensive that we’ve never been stuck on a bug or any other issue for long. Responses from the support team are also fast, usually within an hour. On top of that, the UI is very good and easy to work with. **What do you dislike about Oracle EBS CRM?** The biggest drawback is its complexity and somewhat dated feel. It’s a heavyweight system that really requires a dedicated team to keep it running and properly maintained. If you don’t have deep pockets for specialized talent or an experienced lead, the costs—both in money and time—can be hard to swallow. **What problems is Oracle EBS CRM solving and how is that benefiting you?** It turns a messy web of different departments into one synchronized machine, making my job far more predictable and my data genuinely trustworthy. ### 3. Oracle EBS CRM: ROBUST AND RELIABLE WITH ORGANIZATIONAL TRADITION **Rating:** 4.5/5.0 stars **Reviewed by:** ALBA O. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Oracle EBS CRM?** The most attractive feature of Oracle EBS CRM is its ability to integrate critical business processes into a single system, offering stability, customization, and a wide functional coverage. **What do you dislike about Oracle EBS CRM?** Slow pace of innovation and it is required that the IT department apply many functionalities **What problems is Oracle EBS CRM solving and how is that benefiting you?** Centralize the information of sales, marketing, and service in a single system. ### 4. Very productive recall times **Rating:** 5.0/5.0 stars **Reviewed by:** IGNACIO MARTIN L. | analist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Oracle EBS CRM?** The times between the call and the review are very productive. **What do you dislike about Oracle EBS CRM?** When it comes to calibrating calls and analyzing data, it is quite a useful tool. **What problems is Oracle EBS CRM solving and how is that benefiting you?** in the majority ### 5. Very Useful, User-Friendly, and Has the features that we need. **Rating:** 5.0/5.0 stars **Reviewed by:** Lidice U. | Assistant Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Oracle EBS CRM?** Very useful friendly and has the features necessary for the program. **What do you dislike about Oracle EBS CRM?** So far haven't hd any problems with it's performance. **What problems is Oracle EBS CRM solving and how is that benefiting you?** Is has benefited me by saving me time on the tasks that I need to perform. ### 6. My Honest Option! Oracle's Truth, which might blow your mind! **Rating:** 5.0/5.0 stars **Reviewed by:** Sudhanshu S. | UG Student (University Student), Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Oracle EBS CRM?** Everything about Oracle is cool and easy. It is fun! **What do you dislike about Oracle EBS CRM?** UI/ UX seems like out of the world. It is not complicated, but new always feel complicated. **What problems is Oracle EBS CRM solving and how is that benefiting you?** It help to run videogames. It help with Java, and other codes. ### 7. Enhanced Collaboration and Efficiency with Oracle EBS CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Nithin D. **Reviewed Date:** November 14, 2025 **What do you like best about Oracle EBS CRM?** I use Oracle EBS CRM primarily for cross-department collaboration, which has been incredibly effective in reducing manual work for my team. This feature streamlines our processes by eliminating the need to write or enter data manually in invoices, enhancing overall efficiency. One significant advantage I appreciate is the improved consistency in customer data synchronization, ensuring accurate and reliable data management across our operations. Moreover, I find Oracle EBS CRM easy to use, which has made my experience with it pleasant and hassle-free. **What do you dislike about Oracle EBS CRM?** The user interface of Oracle EBS CRM could be improved. **What problems is Oracle EBS CRM solving and how is that benefiting you?** I use Oracle EBS CRM for cross-department collaboration and it reduces manual work, improves data consistency, and automates data entry in invoices. ### 8. Seamless Oracle E-Business Suite Integration with Powerful, Customizable Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Oracle EBS CRM?** seamless, native integration with the broader Oracle E-Business Suite (ERP) and its comprehensive customer data management, allowing for a 360-degree view of interactions. Its strengths lie in automating complex, end- to-end business processes and providing highly customizable solutions for sales, marketing, andservice. **What do you dislike about Oracle EBS CRM?** Outdated, unintuitive user interface, steep learning curve, and high complexity. **What problems is Oracle EBS CRM solving and how is that benefiting you?** Fragmented customer data, manual sales processes, and poor service responsiveness by offering an integrated suite ### 9. Powerful CRM with Deep Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew V. | Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Oracle EBS CRM?** Oracle EBS CRM offers a comprehensive and integrated solution for managing customer relationships across sales, service, and marketing. One of its biggest strengths is its ability to centralize customer data, giving teams better visibility and coordination across departments. The system is highly customizable, which allows it to adapt to complex business processes. Its integration with other Oracle EBS modules, such as Financials and Supply Chain, ensures seamless data flow and operational efficiency. **What do you dislike about Oracle EBS CRM?** The user interface feels outdated compared to modern CRM solutions, which can impact usability and adoption among less technical users. The system can also be quite complex to configure and maintain, requiring significant time and resources, especially during implementation and upgrades. Additionally, performance can lag when handling large datasets or during peak usage times, and the reporting capabilities may require enhancements or third-party tools for more advanced analytics. **What problems is Oracle EBS CRM solving and how is that benefiting you?** Oracle EBS CRM helps solve the challenge of fragmented customer data by providing a centralized platform for managing customer interactions across sales, marketing, and support. This improves cross-departmental collaboration and ensures that customer information is accurate and up-to-date. It also streamlines and automates key business processes such as lead management, service requests, and order tracking, which reduces manual work and increases operational efficiency. By integrating seamlessly with other Oracle EBS modules like Financials and Supply Chain, it enables end-to-end visibility, better forecasting, and more informed decision-making. Overall, this contributes to enhanced customer satisfaction, improved response times, and better alignment between teams. ### 10. Intuitive Interface and AI Features Make Redwood Theme Shine **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Oracle EBS CRM?** Redwood Theme, Intuitive Interface, Enhanced with AI, Contextual Menus and User Friendly. **What do you dislike about Oracle EBS CRM?** Some integrations with third-party solutions are still to mature. **What problems is Oracle EBS CRM solving and how is that benefiting you?** Helps territory planning, quick surfacing of customer history, opportunities, key contacts, potential revenue, stages of sales cycle, proactive campaign management, helps plan contingencies and provides a 360 degree view of the customer. ### 11. Providing for better enabling of sales strategies **Rating:** 4.5/5.0 stars **Reviewed by:** Deepak Y. | Support Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Oracle EBS CRM?** Oracle EBS CRM is an extensive product solution for the interaction with customers and provides numerous capabilities. It synchronizes well with our current Oracle EBS ERP system and becomes the focal system of managing customer information, leads, and opportunities. **What do you dislike about Oracle EBS CRM?** It is quite frustrating to work with it, because its user interface is quite outdated compared to present day CRM systems. It is not very easy to wade through it and this complexity can slow down usage and subsequently the entire system. **What problems is Oracle EBS CRM solving and how is that benefiting you?** Oracle EBS CRM recognizes the challenge of integrating effective and efficient management of customer relations across a firm. It offers a combined view of customer information with other Oracle EBS ERP systems which it is compatible with. ### 12. Works well with other Oracle tools **Rating:** 4.5/5.0 stars **Reviewed by:** Khusbu B. | General accountant, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Oracle EBS CRM?** From sales to customer support, it covers everything, so you don’t need separate tools. **What do you dislike about Oracle EBS CRM?** It has lots of features which I dont use in my work. **What problems is Oracle EBS CRM solving and how is that benefiting you?** Good to use for data upload, integrates well with other oracle tool. ### 13. Optimize my time **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin G. | Transportation Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Oracle EBS CRM?** It helps have good relationship with customers **What do you dislike about Oracle EBS CRM?** It can be more efficient at the moment you use it **What problems is Oracle EBS CRM solving and how is that benefiting you?** Solving a lot the relationship with clients ### 14. Fast and Secure **Rating:** 5.0/5.0 stars **Reviewed by:** Ifram J. | Core Ranking , Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Oracle EBS CRM?** Its very fast and easy to upload data. Its security level is high. **What do you dislike about Oracle EBS CRM?** Should have itself admin panel so we can directly add data. **What problems is Oracle EBS CRM solving and how is that benefiting you?** We are managing data easily and our data is safe and our team members can acess from any country easily without any issue. ### 15. Considerations for Using Oracle EBS CRM in Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Ujwal S. | Senior Process Associate, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Oracle EBS CRM?** The most valuable aspect was its comprehensive sales management suite. From streamlined lead and opportunity tracking to detailed customer interaction records, it kept me organized and focused on closing deals. Overall, Oracle EBS CRM's robust functionalities, strong integrations, and data-driven approach helped me excel as a sales officer at Yes Bank. **What do you dislike about Oracle EBS CRM?** I didn't experience major technical issues, some colleagues mentioned occasional system lags or bugs, particularly during peak usage times. Improved platform stability would ensure smoother workflows and minimize disruptions. **What problems is Oracle EBS CRM solving and how is that benefiting you?** From my observations, a significant challenge sales officers face is dealing with disorganized sales processes and fragmented customer data. Oracle EBS CRM tackled these issues head-on, providing a single platform for managing leads, opportunities, and customer interactions. This streamlined approach saved me time and ensured consistent workflow, ultimately boosting my productivity. ### 16. A high quality Enterprise solution with ready integrations and Oracle quality **Rating:** 4.5/5.0 stars **Reviewed by:** Fatih E. | Managing Partner, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2022 **What do you like best about Oracle EBS CRM?** Oracle EBS has a wide range of functionality including CRM, HR, and so on. The integration between applications is a great also for EBS CR and also it has strong customer data integration capabilities. The software boosts sales productivity and made the management of customers much easier. **What do you dislike about Oracle EBS CRM?** As is the case with Oracle products, customization is quite difficult, and it is not easy to get out of the out-of-the-box solution. It would be helpful if it could customize in a more flexible structure without using Java and HTML **What problems is Oracle EBS CRM solving and how is that benefiting you?** Oracle CRM provides a complete solution for customer relationship management and is highly reliable. It is suitable for growing a company's customer base and improving relationships with its customers and ensuring that all customer service is delivered efficiently. ### 17. Oracle EBS CRM reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Adil K. | Senior IT recruiter , Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Oracle EBS CRM?** Oracle EBS CRM is valuable because it offers comprehensive customer management, sales and opportunity management, marketing automation, service and support capabilities, integration with other EBS modules, customization options, scalability, and enterprise-level support. **What do you dislike about Oracle EBS CRM?** some common areas where Oracle EBS CRM may be considered less useful include its user interface being complex and not user-friendly, limited customization and flexibility compared to other CRM solutions, challenges with integration into existing systems, reporting and analytics features being perceived as limited, and the mobile experience being less convenient. However, the usefulness of Oracle EBS CRM can vary depending on individual needs and requirements. **What problems is Oracle EBS CRM solving and how is that benefiting you?** Oracle EBS CRM solves problems related to customer relationship management, sales processes, customer service, marketing campaign management, and provides reporting and analytics capabilities. The benefits include centralized customer data, streamlined sales processes, enhanced customer service, improved marketing campaigns, and data-driven decision-making. Ultimately, Oracle EBS CRM helps businesses improve customer satisfaction, drive sales growth, and enhance overall business performance. ### 18. Oracle E- Business Suit CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit . | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Oracle EBS CRM?** The interface of Oracle EBS CRM is very simple and easy to implement as compare to others and the linking of pages or tables are quite simple. **What do you dislike about Oracle EBS CRM?** Sometimes performance issue occurs while integrating with other tools and some important features are missing **What problems is Oracle EBS CRM solving and how is that benefiting you?** The process of integration is seamless for business processes and also provide the API to exchange the data with external system ### 19. The best CRM there is to create a greater difference **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Oracle EBS CRM?** The best feature of Oracle EBS CRM is that it provides a user friendly interface for the users to interact to,and without creating any confusions **What do you dislike about Oracle EBS CRM?** The feature that aggravates oneself while their usage of Oracle EBS CRM is that sometimes it fails in generating the required results which in return is something that proves to be a failure. Oracle EBS CRM surely does add to your alot but this things needs to be looked on for improving it's performance. **What problems is Oracle EBS CRM solving and how is that benefiting you?** As I previously mentioned due to its user friendly interface there is surely an ease in getting the work done for the client and providing the work before deadline definitely adds a boon to the professional life to the person providing the service. ### 20. Great CRM tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2024 **What do you like best about Oracle EBS CRM?** I like how easy it is to switch between objects seemlessly. **What do you dislike about Oracle EBS CRM?** When there are new releases, some of the new features are not the most intuitive to use. **What problems is Oracle EBS CRM solving and how is that benefiting you?** Solving keeping our customers and history in a single platform ### 21. Oracle EBS Review **Rating:** 5.0/5.0 stars **Reviewed by:** Aáyush B. | Customer Success Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Oracle EBS CRM?** It helps in releasing orders or check credit limits and past dues amounts. It helps in Pulling reports of order quickly in a second. **What do you dislike about Oracle EBS CRM?** Steps are lengthy; if you miss any action, the report will be wrong and take too long to correct. **What problems is Oracle EBS CRM solving and how is that benefiting you?** It helps in pulling reports and releasing orders in a sec by this software. It helps in reducing time and productivity. ### 22. More result than expected in terms of our Customer analysis...great integration **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos S. | QS&S Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Oracle EBS CRM?** The actual integration between applications is a great ad-on to our business. Our client understanding has been higher and very efficient. and having all customer data in one place is the best of using Oracle EBS CRM. **What do you dislike about Oracle EBS CRM?** We currently don't dislike anything from it as we are gaining more time and efficiently measuring our client information. **What problems is Oracle EBS CRM solving and how is that benefiting you?** To us, having everything under the same roof was the best benefit we could encounter in this. Our productivity levels and understanding of clients has been increased ### 23. Best CRM for integration with oracle products **Rating:** 5.0/5.0 stars **Reviewed by:** Kash P. | Sr. Oracle Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Oracle EBS CRM?** It helps in integrating with other applications easily and data can be made available across all platforms **What do you dislike about Oracle EBS CRM?** Setup and installation required trained professionals **What problems is Oracle EBS CRM solving and how is that benefiting you?** Customer data management and also helps in viewing data in different matrix ### 24. Helpful Customer Relationship Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2021 **What do you like best about Oracle EBS CRM?** - Helpful in managing the business globally - Cost reduction - Provides great data insights which helps in decision making - Amazing Cloud based storage - Provides a lot of features compared to other softwares. **What do you dislike about Oracle EBS CRM?** - Some of the features are complicated and need a proper training. - It's not easy to work with large datasets due to complicity of features. - Support team is quite expensive, which makes it a bit difficulty to use the software. **Recommendations to others considering Oracle EBS CRM:** It's a great software for CRM but one will require assistance of support team for using advance features **What problems is Oracle EBS CRM solving and how is that benefiting you?** - Data backed decision making. - Provides detailed analysis of the data. - Great cloud storage. - Better decision making reduces cost - Helps in streamlining various related teams together ### 25. Best Customer Relationship Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Oracle EBS CRM?** Oracle EBS CRM is a well-known software that provides all the essential functionalities required by any company's financial department. it also incorporates the features required by the marketing department. **What do you dislike about Oracle EBS CRM?** This tool as a whole is a complete package for the company, but there is always room for improvement as they say, "' modern problems required modern solutions.'' **What problems is Oracle EBS CRM solving and how is that benefiting you?** I worked as a consultant to implement this tool in a company. this tool allows a company to handle different businesses or modules simultaneously and provide best cost solutions. ### 26. Best tool for premium marketing solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Kunal O. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Oracle EBS CRM?** It has numerous helpful solutions that caters mostly all the cases. **What do you dislike about Oracle EBS CRM?** To manage a huge business, one would require professional support to run it. **What problems is Oracle EBS CRM solving and how is that benefiting you?** It is best suited for large organizations with a massive load of data. ### 27. One of the best Cloud Based CRM in the in world of Information technology **Rating:** 5.0/5.0 stars **Reviewed by:** Ravi G. | SDET, Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2021 **What do you like best about Oracle EBS CRM?** One of it kind RDBMS which is cloud-based and it stands out of the crowd for supporting the integration of several Applications and Devices which helps large scale Business industries **What do you dislike about Oracle EBS CRM?** Legacy customer support system which sometimes misses turn around time **What problems is Oracle EBS CRM solving and how is that benefiting you?** Supporting several applications which were earlier supported by SAP and now Oracle EBS CRM ### 28. Oracle EBS review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2022 **What do you like best about Oracle EBS CRM?** Easy to use intuitive very flexible user friendly **What do you dislike about Oracle EBS CRM?** It only works with internet explorer and sometimes it gets slow **What problems is Oracle EBS CRM solving and how is that benefiting you?** It is used internally to consolidate financial information enabling automation in data collection ### 29. Business is easy now with Oracle EBS CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Priyanka R. | Software Engineer, Business Supplies and Equipment, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2021 **What do you like best about Oracle EBS CRM?** The value of customer interactions is taken into account and It connects/integrates different platforms by make the business simple and user friendly **What do you dislike about Oracle EBS CRM?** There is nothing I dislike about the Oracle EBS CRM **Recommendations to others considering Oracle EBS CRM:** Management of huge business process from 'manufacturing to supply' can be automated in terms of software. The data is transmitted from users directly. **What problems is Oracle EBS CRM solving and how is that benefiting you?** We are managing the customer service department of heavy vehicle manufacturing companies and the requests sent by users are created in our system instantly using Oracle EBS CRM ### 30. ONE of best CRM, Organized data management **Rating:** 4.5/5.0 stars **Reviewed by:** Rohit G. | Senior Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Oracle EBS CRM?** I liked below points mainly. 1.Easy to use interface. 2.Simple reconcillations suit with various highlights to different modules. 3. It allows decision making more accurate,reduce cost, and leads towards overall improved performance. 4.Cloud based storage. 5.Easy to operate. 6.Simple and accessible. **What do you dislike about Oracle EBS CRM?** Sometimes a bit slow of a program. Just need it to be a bit quicker. Support specialists can be costly, and Oracle software in general isn't cheap **Recommendations to others considering Oracle EBS CRM:** It is not very complex and very comprehensive tool to use. Also, can be used by small companies/ business, but also by very large businesses and distributors **What problems is Oracle EBS CRM solving and how is that benefiting you?** We are using oracle ebs to track of customers, sales. ### 31. Oracle Sales **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2021 **What do you like best about Oracle EBS CRM?** Oracle Sales has machine learning-based sales tools that focus on clean, comprehensive customer data from internal and external sources that salespeople can trust. **What do you dislike about Oracle EBS CRM?** Oracle Sales user reports are very limited **What problems is Oracle EBS CRM solving and how is that benefiting you?** Oracle Sales organizes customers and opportunities according to a vendor assignment schedule, avoiding disagreements between associates. ### 32. EBS CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2021 **What do you like best about Oracle EBS CRM?** EBS application can able to acess in cloud easily with less time and configuration **What do you dislike about Oracle EBS CRM?** Till now I see every thing is good in the ebs application **Recommendations to others considering Oracle EBS CRM:** Oracle EBS CrM is easily access and configured easily in cloud **What problems is Oracle EBS CRM solving and how is that benefiting you?** We have sloved ebs crm lift and shift if application to cloud from on premises ### 33. Oracle Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2018 **What do you like best about Oracle EBS CRM?** I like how the new system integrations are easier to navigate. **What do you dislike about Oracle EBS CRM?** I don't like how the system remote restarts once it freezes. **Recommendations to others considering Oracle EBS CRM:** Oracle EBS CRM is all about knowing who your customers are, what they want, what interactions you’ve had with them. **What problems is Oracle EBS CRM solving and how is that benefiting you?** The ease of use payment logistics, reduce costs, and increase performance. ### 34. Is good! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Oracle EBS CRM?** the high quality of Big Data integration **What do you dislike about Oracle EBS CRM?** Any. But to say something the errors with java **Recommendations to others considering Oracle EBS CRM:** Any **What problems is Oracle EBS CRM solving and how is that benefiting you?** It has helped me in the management of my business ### 35. An application for the client relationship the board and lead the executives. **Rating:** 4.5/5.0 stars **Reviewed by:** Amenda J. | Digital Marketing Executive, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2020 **What do you like best about Oracle EBS CRM?** Oracle EBS CRM is a cloud-based application used for relationship the executives and this application is for the most part used in long haul business. Most enterprises use this application to help in better client relationships the executives because of its one of a kind and propelled highlights. It usually bolsters mix through standpoint and cell phones. It additionally used for help in deals and promoting or you can say that this application can be used as a showcasing and deals activity. This application is just accessible to sites. It gives preparing through live documentations as it were. It offers online help unequaled methods they give every minute of everyday client assistance to their clients. **What do you dislike about Oracle EBS CRM?** Oracle EBS CRM has a few deformities that are given below. This application isn't accessible for cell phones, Windows, Mac, and iPhone gadgets. It usually doesn't give a free preliminary to the clients, it implies on the off chance that you need to test this application you need to get it. **What problems is Oracle EBS CRM solving and how is that benefiting you?** My involvement in the Oracle EBS CRM is brilliant and it gives me all the things that I need. It encourages me to have better client associations with my clients. Oracle EBS CRM has a remarkable element of the domain of the executives. It is a record sharing framework in business the board that shares all the qualities of the records. Just, it can share all the organization information to your SalesForce information and the clients of your organization. ### 36. An application for customer relationship management and lead management. **Rating:** 4.5/5.0 stars **Reviewed by:** Kerren A. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2020 **What do you like best about Oracle EBS CRM?** Oracle EBS CRM is a cloud-based application utilized for relationship management and this application is mostly utilized in long-term business. It also supports integration through outlook and mobile devices. It is also utilized for help in sales and marketing or I can say that this application can be utilized as a marketing and sales operation. This application is only available for websites and provides training through live documentations only. It provides online support all-time means they give 24/7 customer support to their users. Oracle EBS CRM has a unique feature of territory management. I **What do you dislike about Oracle EBS CRM?** Oracle EBS CRM has some defects that are given below. This application is not available for mobile devices, Windows, Mac, and iPhone devices. It also does not provide a free trial to the users, it means if you want to test this application you have to buy it. **What problems is Oracle EBS CRM solving and how is that benefiting you?** My experience with the Oracle EBS CRM is excellent and it gives me all the things that I want. It helps me to have better customer relationships with my customers. Our industry utilizes this application to help in better customer relationship management due to its unique and advanced features. It is an account sharing system in business management that shares all the characteristics of the accounts. Simply, it can share all the company data to our SalesForce data and the users of our company. ### 37. excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2021 **What do you like best about Oracle EBS CRM?** efficiency of the services and fastest response **What do you dislike about Oracle EBS CRM?** all things are going well, nothing to dislike **What problems is Oracle EBS CRM solving and how is that benefiting you?** tracking and resolution ### 38. Oracle makes it easy to track employee information **Rating:** 4.5/5.0 stars **Reviewed by:** Ana B. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2019 **What do you like best about Oracle EBS CRM?** This tool was used to be able to advance with your customer segment based on your company's objectives. In my case, I work as a consultant for the HR company. My role is to find the needs of the clients, who are the companies looking to outsource their department. With EBS CRM, we easily classify the data and analyze what the clients need to outsource based on the topical performance of the year. Based on all these assumptions and classified data, we can productively produce a useful representation for our clients, which can be easily implemented. **What do you dislike about Oracle EBS CRM?** The site can be confusing to navigate without any prior training on how to use it. However, once you get used to it, you can really understand what it is and use the site to its full potential. **Recommendations to others considering Oracle EBS CRM:** You must consider the maintenance cost of the ERP software. The internal costs are high and you end up hiring many employees, which may not be what your company needs. With Oracle's new cloud solutions, this internal maintenance cost is reduced. **What problems is Oracle EBS CRM solving and how is that benefiting you?** This set is based on an open architecture that includes standards, the E-Business Suite CRM helps optimize business processes and allows key departments to obtain references from the same data source. It also includes applications for service management, finance, human capital, project portfolio, and supply chain area. ### 39. Oracle E-Business Suite CRM, Opinion **Rating:** 4.5/5.0 stars **Reviewed by:** Cristina R. | Analista Programador, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2019 **What do you like best about Oracle EBS CRM?** Oracle EBS CRM is a cloud-based software package that includes global and integrated business applications, also including the current and future customer relationship management solution in a systematic and optimal way (CRM) that allows companies to make decisions and manage operational costs and performance (EBS), also helping different sales, service, and marketing departments to make decisions based on real and confirmed information (CRM). Oracle EBS CRM offers unlimited functionality and customization if you have a budget for development. All modules work well together and offer many ready-made features. It is optimal for large companies that aim to streamline and optimize their business, thanks to numerous acquisitions and continuous development. **What do you dislike about Oracle EBS CRM?** It is not profitable and/or effective for small businesses because its implementation requires certain experience, knowledge, and skills, which is very costly for smaller companies due to the profile of the professional in charge of this system. Their teams quickly need adjustments or additional work processes that require development, testing, and implementation, which can be very expensive. **Recommendations to others considering Oracle EBS CRM:** There is a lot of documentation about everything, but there is not a single piece that shows what needs to be done. You need to find all the pieces to build the structure of the business you hope to implement. Therefore, I recommend that the person in charge of this suite must undergo intensive training where they can implement and make use of all the tools offered by Oracle EBS CRM to get the most out of this investment. **What problems is Oracle EBS CRM solving and how is that benefiting you?** This suite is based on an open architecture that includes standards. E-Business Suite CRM helps streamline business processes and allows key departments to obtain references from the same data source. It also includes applications for service management, finance, human capital, project portfolio, and supply chain area. ### 40. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2020 **What do you like best about Oracle EBS CRM?** Daily taken follow-up for taking schedule for next process. **What do you dislike about Oracle EBS CRM?** Nothing any dislike till date because this is good product **What problems is Oracle EBS CRM solving and how is that benefiting you?** Lead generation ### 41. Very much recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2020 **What do you like best about Oracle EBS CRM?** Oracle helps me organize information well and is a helpful tool! **What do you dislike about Oracle EBS CRM?** The least helpful detail about Oracle is sometimes the program will crash **What problems is Oracle EBS CRM solving and how is that benefiting you?** I am able to critically think ### 42. oracle EBS CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2019 **What do you like best about Oracle EBS CRM?** I like the user friendliness of it.is the most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance. Why Oracle? With hundreds of cross-industry capabilities spanning enterprise resource planning, customer relationship management, and supply chain planning, Oracle E-Business Suite applications help customers manage the complexities of global business environments no matter if the organization is small, medium, or large. **What do you dislike about Oracle EBS CRM?** It takes a lot of time to open.It's a costly products to some extend if not getting the discount and also oracle is now focus on SaaS applications rather then on premises EBS.I just love it all the same. **Recommendations to others considering Oracle EBS CRM:** I would totally advocate for this app.It is efficient,affordable and cheap.Oracle E-Business Suite is a cloud-based suite containing integrated, global business applications that enable organizations to make decisions and manage costs of operations. **What problems is Oracle EBS CRM solving and how is that benefiting you?** It is quite easy and efficient to market. ### 43. The Logical Next Step - It all comes together **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2019 **What do you like best about Oracle EBS CRM?** The system becomes fairly intuitive after being properly trained, Its web based and can be accessed from anywhere. I have heard of latency problems when installed remotely but our offices are all in the same country and we spent a few dimes on our network so can't really relate. All the information is tied together and I am a big fan of mass update **What do you dislike about Oracle EBS CRM?** While there is plenty of documentation on everything there is no one piece that just shows you what to do. You have to track down all the pieces. If their where 5 minute videos that just deals with a specific thing from start to finish without all the whys, the back-end info and best practice info life would be great. **Recommendations to others considering Oracle EBS CRM:** It's so easy to use and highly advantageous. **What problems is Oracle EBS CRM solving and how is that benefiting you?** We spend stupid money and have many suppliers, we also collect a lot of money that needs to be redistributed across many projects. The power of this system is in the setup. ### 44. All in one complete Business Suite. **Rating:** 5.0/5.0 stars **Reviewed by:** Alma W. | ERP Project Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2019 **What do you like best about Oracle EBS CRM?** It is easy to understand and needs less preparing when contrasted with different applications. it has different instruments like jdeveloper and so on to construct the applications. It creates parcel of work and part of extension for upgrades. Capacity to change the program how you need it to show up. Unbelievable work process endorsements for a few procedures, Accounts Payable specifically. It would experience the Delegation of Authority chain after it's been coded. **What do you dislike about Oracle EBS CRM?** Steps it takes to search for an exchange since there were a few modules. When I take a gander at a general record account detail, I need to go to an alternate module to really locate the definite line and clarification. **Recommendations to others considering Oracle EBS CRM:** I profoundly prescribe working with a specialist gathering to help with your usage, yet more vitally, to likewise to have those experts work intimately with an inner group that will end up being the inward advisors for your association. The upkeep and continuous advancement of the product is critical - you will require those people to be the topic specialists on the diverse modules of the framework once go-live is finished and the advisors have proceeded onward to another task. **What problems is Oracle EBS CRM solving and how is that benefiting you?** Enabled us to build up an unbelievably mind boggling work circulation application that keeps up our general record. Utilized them for deals orders , client administration and helpdesk , now on this days we just use it for deals orders since we moved client administration and technical support (helpdesk) to another application. In the past the suite was comprehending a ton of issues since we use it on a few offices like , client administration , technical support and deals. ### 45. Easy to use needs to be updated **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2019 **What do you like best about Oracle EBS CRM?** Easy to use, doesn’t take long to learn new tasks and programs **What do you dislike about Oracle EBS CRM?** Needs an upgrade. Looks like windows 95. Get rid of the bugs with programs **What problems is Oracle EBS CRM solving and how is that benefiting you?** Cannot do a complete payment transfer while using cash receipts. We have to open another cash receipts to create a new credit instead of using the same application. ### 46. Oracle EBS CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2019 **What do you like best about Oracle EBS CRM?** The cloud technology is extremely useful. We utilize it for our entire office. We trust the cloud because it is extremely secure. **What do you dislike about Oracle EBS CRM?** I personally dislike the overarching IT aspect of the software, just because I am not such a great tech person anyway. **Recommendations to others considering Oracle EBS CRM:** I would highly recommend Oracle EBS CRM. They are very helpful in all aspects of technology- there is no need to worry our fret about security issues either. This program has made all of our business easier and more efficient. **What problems is Oracle EBS CRM solving and how is that benefiting you?** Being able to manage our business and not having technology added to it. ### 47. Oracle **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2019 **What do you like best about Oracle EBS CRM?** The ease of navigation and simplicity of design **What do you dislike about Oracle EBS CRM?** The system crashes and the slow loading time **What problems is Oracle EBS CRM solving and how is that benefiting you?** Account reconciliation ### 48. best in the world **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2019 **What do you like best about Oracle EBS CRM?** it is the best software for sap and etc. **What do you dislike about Oracle EBS CRM?** There is nothing to dislike but increase the speed **Recommendations to others considering Oracle EBS CRM:** highly recommended **What problems is Oracle EBS CRM solving and how is that benefiting you?** data saving and secure ### 49. Oracele EBS CRM is a great CRM tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2019 **What do you like best about Oracle EBS CRM?** Customer data integration and Partner relationship management. **What do you dislike about Oracle EBS CRM?** There is nothing that I do not like about this product. **What problems is Oracle EBS CRM solving and how is that benefiting you?** Customer data integration. ### 50. Easy to Understand and convenient to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2019 **What do you like best about Oracle EBS CRM?** 1. Ease of installation as no additional software is required to start working on it. 2. Seeded Oracle API's are used internally to access the business logic and the same API's can be used to further customize based upon the your business requirement by simply using the seeded API's in the custom code. **What do you dislike about Oracle EBS CRM?** Nothing much to dislike, but from a developer perspective, it also requires you to understand the implementation from back end perspective as well, like the corresponding oracle table names, their joins, etc with other standard Oracle tables. **Recommendations to others considering Oracle EBS CRM:** it is not very complex and very comprehensive tool to use. Also, can be used by small companies/ business, but also by very large businesses and distributors. **What problems is Oracle EBS CRM solving and how is that benefiting you?** Our client is a distributor, so a lot of customers/ suppliers their bill to ship to's, customer types, their relationships, etc. have to be saved in the database, for which Oracle EBS has been implemented, and helping the business automation in a big way. ## Oracle EBS CRM Discussions - [How can Zoho CRM help a business that manages real-time data and automation?](https://www.g2.com/discussions/how-can-zoho-crm-help-a-business-that-manages-real-time-data-and-automation) - 1 comment, 1 upvote - [What is Oracle EBS CRM used for?](https://www.g2.com/discussions/what-is-oracle-ebs-crm-used-for) - 1 comment - [What CRM does Oracle use?](https://www.g2.com/discussions/oracle-ebs-crm-what-crm-does-oracle-use) - 2 comments - [What is Oracle EBS system?](https://www.g2.com/discussions/what-is-oracle-ebs-system) - 2 comments - [Does Oracle have a CRM?](https://www.g2.com/discussions/does-oracle-have-a-crm) - 2 comments - [View Oracle EBS CRM pricing details and edition comparison](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A11%3A42+-0500&secure%5Bsession_id%5D=a4e79516-5088-4dcb-9d31-a7f677466a2b&secure%5Btoken%5D=fd1ff377104f33eacf5985c97945c150c7bf7759f62b251482979d580db0b7f4&format=llm_user) ## Oracle EBS CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Oracle EBS CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,690 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - 3.8/5.0 (1,464 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) - 4.2/5.0 (890 reviews)