Link copied to clipboard # Dynamics 365 Sales vs Oracle EBS CRM Comparison - What are their main differences? Share [ Export ](/compare/dynamics-365-sales/oracle-ebs-crm/export.csv) Microsoft Dynamics 365 SalesOracle EBS[+ Add Product](#) Pricing **Dynamics 365 Sales** **$210** /month per user ยท Dynamics 365 Plan **Oracle EBS CRM** No pricing available **Pricing Insights** from reviews Time to Implement **Dynamics 365 Sales** 4 monthsFaster Based on 96 responses **Oracle EBS CRM** 5 months Based on 9 responses Return on Investment **Dynamics 365 Sales** 18 months Based on 72 responses **Oracle EBS CRM** 17 months1 month sooner Based on 5 responses Perceived Cost **Dynamics 365 Sales** $$$$$ **Oracle EBS CRM** $$$$$ Average Discount **Dynamics 365 Sales** 16% **Oracle EBS CRM** 21%5% more ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales") ![Oracle EBS CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ab9759ec2f3c8eb828f93d9920afefc2/oracle-ebs-crm.png "Oracle EBS CRM") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Dynamics 365 Sales** [ Ease of Use (21) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1519878&qs=pros-and-cons#reviews)[ Integrations (11) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1519800&qs=pros-and-cons#reviews)[ Learning Curve (13) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1520507&qs=pros-and-cons#reviews)[ Complexity (8) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1520463&qs=pros-and-cons#reviews) **Oracle EBS CRM** [ Integration (4) ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653978&qs=pros-and-cons#reviews)[ Seamless Integration (3) ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1956455&qs=pros-and-cons#reviews)[ Learning Curve (3) ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653727&qs=pros-and-cons#reviews)[ High Complexity (2) ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653807&qs=pros-and-cons#reviews) Integrations **Dynamics 365 Sales** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image") Microsoft Dynamics 365... ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ View all ](https://www.g2.com/products/dynamics-365-sales/integrations) **Oracle EBS CRM** Not enough data Screenshots **Dynamics 365 Sales** ![Dynamics 365 Sales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/8113/New_Opportunity_form_wPresence.png) **Oracle EBS CRM** No screenshot available **Ratings** from reviews Meets Requirements **Dynamics 365 Sales** 8.1 8.11,294 **Oracle EBS CRM** 8.5 8.5198 Ease of Use **Dynamics 365 Sales** 7.4 7.41,300 **Oracle EBS CRM** 8.0 8.0197 Ease of Setup **Dynamics 365 Sales** 7.2 7.2421 **Oracle EBS CRM** 7.8 7.865 Ease of Admin **Dynamics 365 Sales** 7.6 7.6386 **Oracle EBS CRM** 8.2 8.244 Quality of Support **Dynamics 365 Sales** 7.5 7.51,135 **Oracle EBS CRM** 8.0 8.0177 Has the product been a good partner in doing business? **Dynamics 365 Sales** 7.8 7.8381 **Oracle EBS CRM** 8.5 8.543 Product Direction (% positive) **Dynamics 365 Sales** 6.3 6.31,268 **Oracle EBS CRM** 6.6 6.6189 **Features** ratings from reviews CRM 7.9 1,205 8.3 178 Sales Analytics 8.6 23 Not enough data Sales Coaching 8.6 6 Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 31.1% Mid-Market(51-1000 emp.) 39.5% Enterprise(\> 1000 emp.) 29.5% Small-Business(50 or fewer emp.) 31.1% Mid-Market(51-1000 emp.) 39.5% Enterprise(\> 1000 emp.) 29.5% Small-Business(50 or fewer emp.) 23.5% Mid-Market(51-1000 emp.) 31.1% Enterprise(\> 1000 emp.) 45.4% Small-Business(50 or fewer emp.) 23.5% Mid-Market(51-1000 emp.) 31.1% Enterprise(\> 1000 emp.) 45.4% **Reviewers' Industry** [![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")](https://www.g2.com/products/dynamics-365-sales/reviews) Dynamics 365 Sales Information Technology and Services 12.7% Computer Software 8.3% Marketing and Advertising 3.9% Retail 3.9% Financial Services 3.9% Other 67.3% [![Oracle EBS CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ab9759ec2f3c8eb828f93d9920afefc2/oracle-ebs-crm.png "Oracle EBS CRM")](https://www.g2.com/products/oracle-ebs-crm/reviews) Oracle EBS CRM Retail 7.1% Information Technology and Services 5.9% Higher Education 5.5% Computer Software 5.0% Marketing and Advertising 4.2% Other 72.3% Alternatives **Dynamics 365 Sales Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") [ ActiveCampaign ](/products/activecampaign/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) **Oracle EBS CRM Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![SAP Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-sap-sales-cloud.svg "SAP Sales Cloud") [ SAP Sales Cloud ](/products/sap-sap-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Sugar Sell](https://images.g2crowd.com/uploads/product/hd_favicon/fdd8c5b3dcb3415718f945eed05b2013/sugar-sell.svg "Sugar Sell") [ Sugar Sell ](/products/sugar-sell/reviews) ## Microsoft Dynamics 365 Sales vs Oracle EBS FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Microsoft Dynamics 365 Sales vs Oracle EBS? Microsoft Dynamics 365 Sales stands out for its deep Microsoft ecosystem integration and automation, while Oracle EBS is favored for its unified enterprise data and robust process integration. | [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | [Oracle EBS](https://www.g2.com/products/oracle-ebs-crm/reviews) | | --- | --- | | 3.8/5 (1,623 reviews) | 3.9/5 (251 reviews) | | Mid-Market | Enterprise | | 7.2 | 7.8 | | 7.5 | 8.0 | | Integration with Microsoft 365 and workflow automation | Unified enterprise data and process integration | ### How do the pricing models of Microsoft Dynamics 365 Sales and Oracle EBS compare? Oracle EBS is rated higher for value, with a superior Price/Cost satisfaction score compared to Microsoft Dynamics 365 Sales. - **Microsoft Dynamics 365 Sales:** In recent reviews, several buyers mention that licensing can be confusing and costs can add up, especially when adding advanced features or AI capabilities. - **Oracle EBS:** Reviewers highlight that while Oracle EBS can be expensive, its unified platform and integration with financials and supply chain are seen as delivering strong value for large organizations. ### What are the best alternatives to Microsoft Dynamics 365 Sales and Oracle EBS? The top three alternatives to Microsoft Dynamics 365 Sales and Oracle EBS are Agentforce Sales, ActiveCampaign, and HubSpot Sales Hub. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | 3.8/5 (1,623 reviews) | Mid-Market | Licensing can be confusing and costs can add up | Integration with Microsoft 365 and workflow automation | | [Oracle EBS](https://www.g2.com/products/oracle-ebs-crm/reviews) | 3.9/5 (251 reviews) | Enterprise | Expensive but delivers strong value for large organizations | Unified enterprise data and process integration | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | โ€” | Comprehensive CRM capabilities and scalability | | [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) | 4.4/5 (14,780 reviews) | Small-Business | โ€” | Marketing automation and ease of use | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | โ€” | User-friendly interface and strong sales pipeline management | ### Which CRM features should I prioritize when comparing Microsoft Dynamics 365 Sales and Oracle EBS? Buyers comparing Microsoft Dynamics 365 Sales and Oracle EBS should prioritize integration capabilities, customization, automation, ease of use, and reporting/analytics. - **Integration:** Microsoft Dynamics 365 Sales has 11 all-time mentions for integrations, while Oracle EBS has 4 all-time mentions for integration and 3 for seamless integration. - **Customization:** Customization is cited 9 times for Microsoft Dynamics 365 Sales and once for Oracle EBS; easy customization is mentioned 8 times for Microsoft Dynamics 365 Sales and once for Oracle EBS. - **Automation:** Automation is mentioned 8 times for Microsoft Dynamics 365 Sales; Oracle EBS is noted for automating complex business processes in recent reviews. - **Ease of Use:** Microsoft Dynamics 365 Sales has 21 all-time mentions for ease of use; Oracle EBS has 1 all-time mention and several recent reviews noting a dated interface. - **Reporting/Analytics:** Microsoft Dynamics 365 Sales is praised for advanced dashboards and analytics; Oracle EBS is noted for strong reporting and analytics features in recent reviews. ### What are the pros and cons of Microsoft Dynamics 365 Sales vs Oracle EBS? Microsoft Dynamics 365 Sales is strongest in Microsoft ecosystem integration and automation, while Oracle EBS excels in unified enterprise data and process integration. - **Microsoft Dynamics 365 Sales strengths:** Integration with Microsoft 365 (11 all-time mentions for integrations), lead management (11), customization (9), automation (8), and ease of use (21). - **Microsoft Dynamics 365 Sales trade-offs:** Learning curve (13), complexity (8), not intuitive (7), and cost concerns (6). - **Oracle EBS strengths:** Unified enterprise data, seamless integration with financials and supply chain (4 for integration, 3 for seamless integration), customer management (2), and efficiency (2). - **Oracle EBS trade-offs:** Outdated interface, high complexity (2), learning curve (3), and customization often requiring technical expertise. ### Is Microsoft Dynamics 365 Sales or Oracle EBS better for small businesses? ActiveCampaign and HubSpot Sales Hub are better suited for small businesses, while Microsoft Dynamics 365 Sales and Oracle EBS are primarily used by mid-market and enterprise segments. - **Microsoft Dynamics 365 Sales:** Largest segment is Mid-Market; reviewers note that pricing and complexity can be challenging for small businesses. - **Oracle EBS:** Largest segment is Enterprise; reviewers highlight that it is best suited for large organizations and may be too complex and costly for small companies. ### Which CRM platform has better integrations? Microsoft Dynamics 365 Sales is favored for integrations, especially within the Microsoft ecosystem. - **Microsoft Dynamics 365 Sales:** Integrations with Microsoft Teams (3 all-time mentions), Microsoft Power BI (1), and Outlook are frequently cited in reviews. - **Oracle EBS:** Reviewers mention integration with Oracle EBS modules and financials (4 all-time mentions for integration, 3 for seamless integration), but fewer third-party integration mentions overall. ### How do Microsoft Dynamics 365 Sales and Oracle EBS compare on customer support? Oracle EBS scores higher on Quality of Support, with a 0.5-point advantage over Microsoft Dynamics 365 Sales. - **Microsoft Dynamics 365 Sales:** Reviewers describe support as generally helpful but note variability, with some citing slow response times and the need for external consultants for advanced issues. - **Oracle EBS:** Reviewers consistently praise the support ecosystem, highlighting fast response times and extensive resources, especially for complex implementations. ### Which is easier to implement, Microsoft Dynamics 365 Sales or Oracle EBS? Oracle EBS is rated higher for Ease of Setup, with a 0.6-point advantage over Microsoft Dynamics 365 Sales. - **Microsoft Dynamics 365 Sales:** Reviewers frequently mention a steep learning curve and the need for technical expertise during setup, especially for advanced customizations and integrations. - **Oracle EBS:** Reviewers note that while the system is complex, setup is straightforward for organizations with dedicated IT resources, and the unified platform simplifies onboarding for large enterprises. ### Which product has better Customization? Microsoft Dynamics 365 Sales is more frequently cited for customization capabilities than Oracle EBS. - **Microsoft Dynamics 365 Sales:** Customization is mentioned 9 times all-time, with easy customization cited 8 times; reviewers highlight robust configuration options and flexibility. - **Oracle EBS:** Customization is mentioned once all-time, with reviewers noting that customization often requires technical expertise and is less flexible than modern CRM tools. ## Dynamics 365 Sales vs Oracle EBS CRM When assessing the two solutions, reviewers found Oracle EBS CRM easier to use, set up, and administer. Reviewers also preferred doing business with Oracle EBS CRM overall. - Reviewers felt that Oracle EBS CRM meets the needs of their business better than Dynamics 365 Sales. - When comparing quality of ongoing product support, reviewers felt that Oracle EBS CRM is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Oracle EBS CRM over Dynamics 365 Sales.