Hyland OnBase Features
File Management (12)
File Type Support
Based on 89 Hyland OnBase reviews. Supports all required file types including but not limited to: Google Docs, MS Office, images, videos, etc.
Metadata
As reported in 73 Hyland OnBase reviews. Automatically adds descriptive metadata like file size and upload date, has standard metadata fields like keywords, and allows the definition of custom fields and vocabulary.
OCR Scanning
Can structure unstructured data through Optical Character Recognition or other automated filing/tagging processes for scanned documents. This feature was mentioned in 68 Hyland OnBase reviews.
Versioning
Based on 68 Hyland OnBase reviews. Keep track of incrementally changing versions of the same file.
Collaboration
Multiple users can collaborate on document creation, annotation, and review. This feature was mentioned in 72 Hyland OnBase reviews.
Document Assembly
Autogenerate documents based on templates and form submission. This feature was mentioned in 67 Hyland OnBase reviews.
Form Creation
As reported in 70 Hyland OnBase reviews. Able to create and manage submittable user forms.
Portals and Sites
Able to create user portals and sites. 62 reviewers of Hyland OnBase have provided feedback on this feature.
Disposition
Automatically archive, delete, or revoke access to files that have reached the end of their life cycle. 58 reviewers of Hyland OnBase have provided feedback on this feature.
Search
As reported in 92 Hyland OnBase reviews. Can easily find files via a simple and/or advanced search.
Web Interface
Ability to access documents via a web interface without a client being installed on a device. This feature was mentioned in 74 Hyland OnBase reviews.
Mobile Apps
As reported in 41 Hyland OnBase reviews. iOS, Android and Windows phone apps provide functionality that enable users to perform the same functions as they would on a PC.
Workflow (5)
Process Automation
As reported in 85 Hyland OnBase reviews. Specifying a series of conditions and actions can automate internal processes, is customizable to the complexities of organization's needs and easy to set up and execute.
Conditions
The workflow engine provides relevant and customizable conditions on which to execute rules. This feature was mentioned in 75 Hyland OnBase reviews.
Activities
Any action a user can perform in the system can be specified as an automated action. This feature was mentioned in 68 Hyland OnBase reviews.
Records Management
System provides the necessary tools and fuctionality to maintain evidence of business activites and comply with governmental requirements or industry standards. This feature was mentioned in 81 Hyland OnBase reviews.
Case Management
System provides specialized functionality for bundling structured and unstructured content, automating adaptive, multi-person processes and setting deadlines for open cases. Also, cases can be completed and closed with the associated information stored and auditable. 58 reviewers of Hyland OnBase have provided feedback on this feature.
Platform (5)
Internationalization
Based on 42 Hyland OnBase reviews. Allows organizations multi-national organizations to use tool effectively across multiple languages and currencies.
Performance and Reliability
As reported in 87 Hyland OnBase reviews. Software is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Reporting and Auditing
As reported in 73 Hyland OnBase reviews. Access pre-built and custom reports to monitor user activity and storage.
System of Record Integration
Integrates with other systems of record such as CRM, ERP, Outlook, Sharepoint. This feature was mentioned in 76 Hyland OnBase reviews.
APIs
Based on 64 Hyland OnBase reviews. Enables custom integration to external systems.
Customization (7)
Document Generation
Enables users to create documents for business processes and provides a wide array of templates which are customizable. This feature was mentioned in 53 Hyland OnBase reviews.
Process Design
Based on 49 Hyland OnBase reviews. The ability to create custom workflows aligned with business objectives.
Process Repository
Based on 45 Hyland OnBase reviews. A library in which to keep previously used or designed workflows for future use or to use parts of for upcoming custom workflows.
No-Code App Development
As reported in 36 Hyland OnBase reviews. Provides drag and drop tools usable by admins with little to no coding experience in order to build applications which automate workflows and business processes.
Low-Code App Development
Provides development environments to allow users to develop applications which automate workflows and business processes with minimal coding. This feature was mentioned in 37 Hyland OnBase reviews.
Customization
As reported in 10 Hyland OnBase reviews. Provides a customizable soltution that HR professionals can adjust to suite the organization's needs.
HR Integrations
Integrates with core HR software to access employee information.
Collaboration (4)
Permissions for Sharing
Enable decision-makers to easily share processes with the proper employees. 48 reviewers of Hyland OnBase have provided feedback on this feature.
Data Unification
Compile data from across all systems so that users can view relevant information easily. 51 reviewers of Hyland OnBase have provided feedback on this feature.
Accessibility
Allow users to access workflows and processes from anywhere given that employees in different locations and roles will require. 53 reviewers of Hyland OnBase have provided feedback on this feature.
Process Routing
As reported in 49 Hyland OnBase reviews. Ensures the right task is being assigned to the proper employee across an entire process.
Process Management (6)
Process Overview
As reported in 49 Hyland OnBase reviews. Provides users a holistic view of all workflows so as to see how all processes work together.
Process Analysis
As reported in 48 Hyland OnBase reviews. Delivers data points such as time and cost of a process on a dashboard to evaluate process efficacy.
Real-Time Process Monitoring
Based on 49 Hyland OnBase reviews. Allows users to view progress of a business process in real-time enabling them to view performance or manage tasks within the process.
Unstructured Processes
Provides the ability to manage unstructured processes. 21 reviewers of Hyland OnBase have provided feedback on this feature.
API Connection
As reported in 22 Hyland OnBase reviews. Connect with existing systems via API.
Document Approval
Streamline and simplify document approval processes. 21 reviewers of Hyland OnBase have provided feedback on this feature.
User Interface Design (4)
WYSIWYG Editor
Provides the ability to drag-and-drop elements into the application to customize interface.
Customized Branding
Provides tools for inserting brand logos, colors, quotes, and other proprietary content.
App Templates
Provides base-level application templates to build atop and customize for specifc users and actions.
Workflow Management
Allows the creation ofpage sequences, forms, and libraries for users navigating the application.
Data Control (3)
Data Migration
Lets users add data from existing sources when creating the initial application or changing data sources.
Data Synchronization
Continuously updates data as users or external data sources are edited.
Data Security
Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.
Publishing (3)
Application Deployment
Releases the application for access on desktop or mobile devices.
Platform Compatibility
Lets users build cross-platform applications or provide specific templates for different device types.
Lifecycle Management
Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.
HR Content (3)
Knowledge Management
A place to create articles with important information about processes and other crucial information that is easily accessible by employees.
Content Delivery
Tools to create and deliver content throughout an organization.
Document Management
The ability to organize and manage a variety of documents. 10 reviewers of Hyland OnBase have provided feedback on this feature.
Logistics (3)
Security
Secure solution so administers can maintain access rights and security. This feature was mentioned in 10 Hyland OnBase reviews.
Employee Portal
Employee portal lets employees log into the system to access all company and employee information.
AI
Uses AI processes to automate workflows by developing a comprehensive HR-knowledge base.
Management (5)
Ticketing Platform
Tools that help create and manage a ticketing platform that facilitates cross-departamental communication.
Single Sign-On
The ability to sign onto a platform once and access a variety of software solutions without needing to sign into each one individually.
Business Process Management
Tools to create and organize business process flowcharts and documentation.
Self-Service
Web-based or intranet self-service portal enables employees to submit service requests.
Dashboard & Reporting
Dashboard and reporting on HR activities with workforce analytics capabilities.
Invoice Management (3)
Capture
Based on 13 Hyland OnBase reviews and verified by the G2 Product R&D team. Provide features to capture invoices such as import or scanning
Supplier Portal
Based on 12 Hyland OnBase reviews and verified by the G2 Product R&D team. Allow suppliers to submit invoices using an online portal
Repository
Based on 15 Hyland OnBase reviews and verified by the G2 Product R&D team. Deliver a central repository of AP documents, such as POs and invoices
Invoice Processing (4)
Matching
Based on 13 Hyland OnBase reviews and verified by the G2 Product R&D team. Ability to match AP invoices to POs, contracts, or payments
Payments
Based on 14 Hyland OnBase reviews and verified by the G2 Product R&D team. Identify incomplete or late supplier payments
Workflows
Based on 15 Hyland OnBase reviews and verified by the G2 Product R&D team. Include workflows for approvals and invoice processing
Tax Compliance
Based on 13 Hyland OnBase reviews and verified by the G2 Product R&D team. Comply with local and global tax regulations for collections
Analytics (2)
Due Dates
Based on 14 Hyland OnBase reviews and verified by the G2 Product R&D team. Track invoices based on due dates to identify overdue payments
KPIs
Based on 12 Hyland OnBase reviews and verified by the G2 Product R&D team. Monitor KPIs such as time to process an invoice or erroneous payments
Integration (3)
Accounting
Based on 13 Hyland OnBase reviews and verified by the G2 Product R&D team. Provide integration with accounting and financial management software
Payment Integration
Based on 12 Hyland OnBase reviews and verified by the G2 Product R&D team. Integrate with payment gateways and enterprise payments software
ERP
Based on 15 Hyland OnBase reviews and verified by the G2 Product R&D team. Deliver integrations with accounting modules of ERP systems
Risk (1)
Identification
Reduces frequency of errors, identifies risk and improves efficiency
Recovery (1)
Reporting
Offers reporting to aid in minimizing future lost profits and process breakdown 10 reviewers of Hyland OnBase have provided feedback on this feature.
Audit (3)
Filters
Includes a library of audit-tested filters to identify AP outliers that are outside company policy
Overpayments
Detects and prevents a wide range of overpayment errors
Duplicates
Detects and prevents a wide range of duplicate payments
Fraud (2)
Vendor Checks
Enables automatic checks of new vendors being set up in the system to combat potential billing schemes
Data Generation
Generates comprehensive data needed to conduct a thorough investigation
Process Development (1)
Process Routing
Ensures the right task is being assigned to the proper employee across an entire process. 20 reviewers of Hyland OnBase have provided feedback on this feature.
Generative AI (4)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - No-Code Development Platforms (3)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Enterprise Content Management (ECM) (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Business Process Management (7)
Multi-step Planning
Ability to break down and plan multi-step processes
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - AP Automation (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives





