It's been two months since this profile received a new review

NetSpring Reviews & Product Details

NetSpring brings the modeling flexibility and exploratory power of BI to self-service product analytics, working directly off any cloud data warehouse. NetSpring was founded in late 2019 by industry thought leaders Vijay Ganesan, Priyendra Deshwal, and Satyam Shekhar. The founders were previously part of the founding team at ThoughtSpot, now a leader in the BI space. The company is headquartered in Redwood City, California. Key Functionality: - Self-serve answers to any question, starting from a rich library of product analytics reports, with the ability to pivot seamlessly back and forth between any report and ad hoc visual data exploration - Combine product instrumentation with any business data in your data warehouse for context-rich analytics - Avoid writing and maintaining complex SQL for funnel/path-type queries, but have the option of leveraging SQL for specialized analysis Key Benefits: - Full Business Context: Access any data in the warehouse. Deeply understand the drivers of retention, referrals, and revenue. - Privacy & Security: Your customer data never leaves the warehouse. Maintain a single governed source of truth. - Cost & Maintenance: Simply connect to the warehouse and self-serve. No data movement. Cost not tied to event volume.

Seller

NetSpring

Discussions

NetSpring Community

Languages Supported

English

Product Description

NetSpring is a next-generation, warehouse-native Product and Customer Journey Analytics platform that empowers product, growth, and data teams to derive deep insights into product usage and customer behavior. By integrating directly with cloud data warehouses such as Snowflake, Google BigQuery, Amazon Redshift, Databricks, and Azure Synapse, NetSpring eliminates the need for data duplication, ensuring real-time analytics and cost efficiency. The platform offers self-service exploration templates for common analytics use cases, including event segmentation, retention analysis, funnels, and user paths. Additionally, NetSpring provides advanced features like full SQL support and a powerful scripting language called NetScript, enabling users to perform complex analyses and create rich visualizations and dashboards for collaborative analytics across all product and customer-oriented teams. Key Features and Functionality: - QueryDirect: Seamless integration with cloud data warehouses, allowing direct querying without data duplication. - Workbench: Flexible modeling across all tables in the data warehouse to capture cross-channel behavior and establish relationships between event streams and business data. - Blocks: UI-driven interface for custom analytics computations, enabling the creation and publication of user-defined blocks that model unique business logic. - Advanced Behavioral Profiling: Comprehensive time-oriented behavioral analysis, including the definition of stages as conditional sequences of events and the creation of dynamic segments based on behavioral patterns. - Templates: Rich library of report templates for event segmentation, retention, funnels, and paths, facilitating self-guided ad hoc analysis with visual exploration. - Beeline: Iterative pivoting between reports and ad hoc visual data exploration, preserving context throughout explorations. - Live View: Interactive dashboards to track product and business-level metrics, with a variety of configurable visualizations and layouts. - Monitor: Continuous visibility into key metrics and behavioral cohorts, with configurable alerts and workflows to stay informed of anomalies. By working directly on data within the customer's data warehouse, NetSpring ensures that analytics are built on a single source of truth, enhancing trust and consistency across the organization. This approach allows businesses to prioritize feature development, optimize customer acquisition, and reduce churn by analyzing user behavior and product interaction trends. In September 2024, NetSpring was acquired by Optimizely, further enhancing its capabilities and reach in the analytics and experimentation space.

Overview by

Thomas Dong

Pricing

Pricing provided by NetSpring.

Growth

Starting at $49.00

1 Seats Per Month

Enterprise

Contact Us

Per Year

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

NetSpring Media

NetSpring Demo - Cross-Channel Visibility

Track journeys across self-serve, marketing, product, sales, and support channels | Define conditional stages as logical sets of event sequences and/or user properties | Slice and dice cohorts of users by any data in the warehouse for rich business context

NetSpring Demo - Behavior-Based Segmentation

Dynamically define behavioral cohorts based on precise sequences and timing of events | Build high-performing audiences based on desirable behavioral cohorts | Create data warehouse views of targeted audiences for activation

NetSpring Demo - Customer Journey Analytics

Understand why certain campaigns or business programs drive user acquisition | Identify users and behavioral patterns that drive feature-level adoption and retention | Leverage behavioral cohorts to explain account-level retention and revenue

G2 reviews are authentic and verified.

Here's how.

SH

Simon H.

Director of Product

Mid-Market (51-1000 emp.)

8/7/2024

"Customer and Product Analytics that tell the whole story 🔥"

4.5/5

What do you like best about NetSpring?

No more frustrating conversations wtih partners and leaders who have different numbers and no more waiting in queues for your data team to be available. While Netspring does require you to be set up with your data warehouse, it empowers your team to be more curious. Not only with browser behaviour but application data and anything else you throw at it. Netspring allowed us to tell more of the story of our product and how customers are using it.

I also like how responsive the team is and how we can see revenue, customer, app and browser behavior all in the one app. Its made a difference in our data led decision culture. Review collected by and hosted on G2.com.

What do you dislike about NetSpring?

The UI can be sluggish compared with competitors but I know the team is working on that and something we can be patient on as the value is in the data that it returns which we have never had access to befre. Review collected by and hosted on G2.com.

What problems is NetSpring solving and how is that benefiting you?

Netspring help us work from a single source of truth for product, subscription, and customer data. We have instant access to our data warehouse for curious Product Managers and we have alignment on definitions and raw data across our organisation. This leads to less confusing conversation and has us all focusssing on the same goal. Review collected by and hosted on G2.com.

AK

Anshul K.

Self learning

Small-Business (50 or fewer emp.)

7/8/2023

"One of the best self serving tool to improve growth over the various platforms!"

4/5

What do you like best about NetSpring?

The best thing about this software is that one can efficiently track cohorts-specific and then self-serve, edit, and develop various ways to improve the platform. Providing only what is necessary is one of the most significant factors of it, as you only have to pay for insights and not the whole event volume. Review collected by and hosted on G2.com.

What do you dislike about NetSpring?

I haven't seen anything wrong with Netspring, but if I have to list, I would say that one has to know specific terms, as when I first used this, I didn't know most of them. So, do your research and be sure to understand all those terms. Review collected by and hosted on G2.com.

What problems is NetSpring solving and how is that benefiting you?

Knowing what is working and what is not is one of the main factors that humans use digital analytics. And I can say with surety that this does all the work. I have been using it to track all the user experience, and based upon that, I know what the things that matter the most are, and after that, I focus my attention on that area, and rest becomes history. Review collected by and hosted on G2.com.

TE

Verified User in Education Management

Mid-Market (51-1000 emp.)

7/7/2023

"Revolutionizing Warehouse Management with Native Product Analytics"

4.5/5

What do you like best about NetSpring?

NetSpring has been introducing ground-breaking solutions for Warehouse management and product analysis. The analytics on the product is efficient enough to lead your business toward success. NetSpring can easily integrate with the warehouse System. This compatibility allows it for real-time data access and analysis, providing better product analysis. Review collected by and hosted on G2.com.

What do you dislike about NetSpring?

There is no doubt that NetSpring is an Exception tool for Warehouse and Native Ptoduct Analysis, but it does have scope for growth in terms of limited scalability, Limited Integrations, and it must provide customizations based on industry type not wholly rely on a single layout. Review collected by and hosted on G2.com.