Top 10 Halo Service Desk Alternatives & Competitors

Top 10 Alternatives to Halo Service Desk Recently Reviewed By G2 Community

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Freshservice
By Freshworks
4.6/5
(1,312)
Product Description
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
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Reviewers say compared to Halo Service Desk, Freshservice is:
Easier to admin
Easier to set up
More expensive
Categories in common with Halo Service Desk:
Service Desk
IT Service Management (ITSM) Tools

ServiceNow IT Service Management
By ServiceNow
4.4/5
(1,219)
Product Description
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
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Reviewers say compared to Halo Service Desk, ServiceNow IT Service Management is:
More expensive
Easier to admin
Easier to set up
Categories in common with Halo Service Desk:
Service Desk
IT Service Management (ITSM) Tools

Jira Service Management
By Atlassian
4.3/5
(962)
Product Description
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
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Reviewers say compared to Halo Service Desk, Jira Service Management is:
More expensive
Easier to set up
Better at meeting requirements
Categories in common with Halo Service Desk:
Service Desk
IT Service Management (ITSM) Tools
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Autotask
By Kaseya
4.3/5
(521)
Product Description
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements
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Reviewers say compared to Halo Service Desk, Autotask is:
More expensive
Categories in common with Halo Service Desk:
Service Desk
IT Service Management (ITSM) Tools

Atera
By Atera
4.6/5
(1,038)
Product Description
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
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Reviewers say compared to Halo Service Desk, Atera is:
Easier to set up
Easier to admin
More expensive
Categories in common with Halo Service Desk:
Service Desk
IT Service Management (ITSM) Tools

NinjaOne
By NinjaOne
4.7/5
(3,688)
Product Description
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.
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Reviewers say compared to Halo Service Desk, NinjaOne is:
Easier to set up
Easier to admin
More expensive
Categories in common with Halo Service Desk:
IT Service Management (ITSM) Tools

SolarWinds Service Desk
By SolarWinds Worldwide LLC
4.3/5
(764)
Product Description
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
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Reviewers say compared to Halo Service Desk, SolarWinds Service Desk is:
Easier to admin
Easier to set up
More expensive
Categories in common with Halo Service Desk:
Service Desk
IT Service Management (ITSM) Tools

LogMeIn Resolve
By GoTo
4.4/5
(441)
Product Description
LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.
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Reviewers say compared to Halo Service Desk, LogMeIn Resolve is:
Easier to set up
Easier to admin
More expensive
Categories in common with Halo Service Desk:
Service Desk

Kaseya VSA
By Kaseya
4.1/5
(322)
Product Description
Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.
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Reviewers say compared to Halo Service Desk, Kaseya VSA is:
More expensive
Categories in common with Halo Service Desk:
Service Desk

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