# Top 10 Halo Service Desk Alternatives & Competitors
**Average Rating:** 4.5/5
**Total Number of Reviews:** 17
Looking for alternatives or competitors to Halo Service Desk? Service Desk Software is a widely used technology, and many people are seeking innovative, sophisticated software solutions with mobile user support, automated response, and sla management. Other important factors to consider when researching alternatives to Halo Service Desk include features and user interface. The best overall Halo Service Desk alternative is Freshservice. Other similar apps like Halo Service Desk are ServiceNow IT Service Management, Jira Service Management, SysAid, and Autotask. Halo Service Desk alternatives can be found in [Service Desk Software](https://www.g2.com/categories/service-desk) but may also be in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) or [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation).


## Best Paid & Free Alternatives to Halo Service Desk
  - [Freshservice](https://www.g2.com/products/freshservice/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [SysAid](https://www.g2.com/products/sysaid/reviews)
  - [Autotask](https://www.g2.com/products/autotask/reviews)
  - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)
  - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews)
  - [Atera](https://www.g2.com/products/atera/reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
  - [Ivanti Neurons for ITSM](https://www.g2.com/products/ivanti-neurons-for-itsm/reviews)

## Top 10 Alternatives to Halo Service Desk Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Halo Service Desk stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Computer & Network Security, and Machinery, and find the best product for your business.


  ### 1. [Freshservice](https://www.g2.com/products/freshservice/reviews)
By Freshworks
**Average Rating:** 4.6/5
**Total Reviews:** 1,345
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.


Reviewers say compared to Halo Service Desk, Freshservice is:
- Easier to admin
- Easier to set up
- More expensive
Categories in common with Halo Service Desk: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Halo Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-halo-service-desk)
**Compare Freshservice with other alternatives:**
- [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management)
- [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management)
- [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid)
- [Freshservice vs Autotask](https://www.g2.com/compare/autotask-vs-freshservice)
- [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk)
- [Freshservice vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/freshservice-vs-manageengine-servicedesk-plus)
- [Freshservice vs Atera](https://www.g2.com/compare/atera-vs-freshservice)
- [Freshservice vs NinjaOne](https://www.g2.com/compare/freshservice-vs-ninjaone)
- [Freshservice vs Ivanti Neurons for ITSM](https://www.g2.com/compare/freshservice-vs-ivanti-neurons-for-itsm)

  ### 2. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
By ServiceNow
**Average Rating:** 4.5/5
**Total Reviews:** 1,936
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.


Reviewers say compared to Halo Service Desk, ServiceNow IT Service Management is:
- More expensive
- Easier to admin
- Better at meeting requirements
Categories in common with Halo Service Desk: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Halo Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/halo-service-desk-vs-servicenow-it-service-management)
**Compare ServiceNow IT Service Management with other alternatives:**
- [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid)
- [ServiceNow IT Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk)
- [ServiceNow IT Service Management vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Atera](https://www.g2.com/compare/atera-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Ivanti Neurons for ITSM](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-servicenow-it-service-management)

  ### 3. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
By Atlassian
**Average Rating:** 4.3/5
**Total Reviews:** 989
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.


Reviewers say compared to Halo Service Desk, Jira Service Management is:
- More expensive
- Better at meeting requirements
- Easier to set up
Categories in common with Halo Service Desk: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Halo Service Desk vs Jira Service Management](https://www.g2.com/compare/halo-service-desk-vs-jira-service-management)
**Compare Jira Service Management with other alternatives:**
- [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management)
- [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management)
- [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid)
- [Jira Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-jira-service-management)
- [Jira Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk)
- [Jira Service Management vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/jira-service-management-vs-manageengine-servicedesk-plus)
- [Jira Service Management vs Atera](https://www.g2.com/compare/atera-vs-jira-service-management)
- [Jira Service Management vs NinjaOne](https://www.g2.com/compare/jira-service-management-vs-ninjaone)
- [Jira Service Management vs Ivanti Neurons for ITSM](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-jira-service-management)

  ### 4. [SysAid](https://www.g2.com/products/sysaid/reviews)
By SysAid
**Average Rating:** 4.5/5
**Total Reviews:** 752
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.


Reviewers say compared to Halo Service Desk, SysAid is:
- Easier to admin
- Easier to set up
- Better at meeting requirements
Categories in common with Halo Service Desk: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Halo Service Desk vs SysAid](https://www.g2.com/compare/halo-service-desk-vs-sysaid)
**Compare SysAid with other alternatives:**
- [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid)
- [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid)
- [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid)
- [SysAid vs Autotask](https://www.g2.com/compare/autotask-vs-sysaid)
- [SysAid vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid)
- [SysAid vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-sysaid)
- [SysAid vs Atera](https://www.g2.com/compare/atera-vs-sysaid)
- [SysAid vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-sysaid)
- [SysAid vs Ivanti Neurons for ITSM](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-sysaid)

  ### 5. [Autotask](https://www.g2.com/products/autotask/reviews)
By Kaseya
**Average Rating:** 4.2/5
**Total Reviews:** 629
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements


Reviewers say compared to Halo Service Desk, Autotask is:
- More expensive
Categories in common with Halo Service Desk: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Halo Service Desk vs Autotask](https://www.g2.com/compare/autotask-vs-halo-service-desk)
**Compare Autotask with other alternatives:**
- [Autotask vs Freshservice](https://www.g2.com/compare/autotask-vs-freshservice)
- [Autotask vs ServiceNow IT Service Management](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management)
- [Autotask vs Jira Service Management](https://www.g2.com/compare/autotask-vs-jira-service-management)
- [Autotask vs SysAid](https://www.g2.com/compare/autotask-vs-sysaid)
- [Autotask vs SolarWinds Service Desk](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk)
- [Autotask vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/autotask-vs-manageengine-servicedesk-plus)
- [Autotask vs Atera](https://www.g2.com/compare/atera-vs-autotask)
- [Autotask vs NinjaOne](https://www.g2.com/compare/autotask-vs-ninjaone)
- [Autotask vs Ivanti Neurons for ITSM](https://www.g2.com/compare/autotask-vs-ivanti-neurons-for-itsm)

  ### 6. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)
By SolarWinds Worldwide LLC
**Average Rating:** 4.3/5
**Total Reviews:** 786
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.


Reviewers say compared to Halo Service Desk, SolarWinds Service Desk is:
- Easier to admin
- Easier to set up
- More expensive
Categories in common with Halo Service Desk: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Halo Service Desk vs SolarWinds Service Desk](https://www.g2.com/compare/halo-service-desk-vs-solarwinds-service-desk)
**Compare SolarWinds Service Desk with other alternatives:**
- [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs SysAid](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid)
- [SolarWinds Service Desk vs Autotask](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Atera](https://www.g2.com/compare/atera-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Ivanti Neurons for ITSM](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-solarwinds-service-desk)

  ### 7. [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews)
By Zoho
**Average Rating:** 4.2/5
**Total Reviews:** 249
Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.


Reviewers say compared to Halo Service Desk, ManageEngine ServiceDesk Plus is:
- Easier to admin
- Easier to set up
Categories in common with Halo Service Desk: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Halo Service Desk vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/halo-service-desk-vs-manageengine-servicedesk-plus)
**Compare ManageEngine ServiceDesk Plus with other alternatives:**
- [ManageEngine ServiceDesk Plus vs Freshservice](https://www.g2.com/compare/freshservice-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs ServiceNow IT Service Management](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-servicenow-it-service-management)
- [ManageEngine ServiceDesk Plus vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs SysAid](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-sysaid)
- [ManageEngine ServiceDesk Plus vs Autotask](https://www.g2.com/compare/autotask-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs SolarWinds Service Desk](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-solarwinds-service-desk)
- [ManageEngine ServiceDesk Plus vs Atera](https://www.g2.com/compare/atera-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs NinjaOne](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-ninjaone)
- [ManageEngine ServiceDesk Plus vs Ivanti Neurons for ITSM](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-manageengine-servicedesk-plus)

  ### 8. [Atera](https://www.g2.com/products/atera/reviews)
By Atera
**Average Rating:** 4.6/5
**Total Reviews:** 1,241
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.


Reviewers say compared to Halo Service Desk, Atera is:
- Easier to set up
- Easier to admin
- More expensive
Categories in common with Halo Service Desk: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Halo Service Desk vs Atera](https://www.g2.com/compare/atera-vs-halo-service-desk)
**Compare Atera with other alternatives:**
- [Atera vs Freshservice](https://www.g2.com/compare/atera-vs-freshservice)
- [Atera vs ServiceNow IT Service Management](https://www.g2.com/compare/atera-vs-servicenow-it-service-management)
- [Atera vs Jira Service Management](https://www.g2.com/compare/atera-vs-jira-service-management)
- [Atera vs SysAid](https://www.g2.com/compare/atera-vs-sysaid)
- [Atera vs Autotask](https://www.g2.com/compare/atera-vs-autotask)
- [Atera vs SolarWinds Service Desk](https://www.g2.com/compare/atera-vs-solarwinds-service-desk)
- [Atera vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/atera-vs-manageengine-servicedesk-plus)
- [Atera vs NinjaOne](https://www.g2.com/compare/atera-vs-ninjaone)
- [Atera vs Ivanti Neurons for ITSM](https://www.g2.com/compare/atera-vs-ivanti-neurons-for-itsm)

  ### 9. [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
By NinjaOne
**Average Rating:** 4.7/5
**Total Reviews:** 4,996
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.


Reviewers say compared to Halo Service Desk, NinjaOne is:
- Easier to set up
- Easier to admin
- More expensive
Categories in common with Halo Service Desk: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Halo Service Desk vs NinjaOne](https://www.g2.com/compare/halo-service-desk-vs-ninjaone)
**Compare NinjaOne with other alternatives:**
- [NinjaOne vs Freshservice](https://www.g2.com/compare/freshservice-vs-ninjaone)
- [NinjaOne vs ServiceNow IT Service Management](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management)
- [NinjaOne vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-ninjaone)
- [NinjaOne vs SysAid](https://www.g2.com/compare/ninjaone-vs-sysaid)
- [NinjaOne vs Autotask](https://www.g2.com/compare/autotask-vs-ninjaone)
- [NinjaOne vs SolarWinds Service Desk](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk)
- [NinjaOne vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-ninjaone)
- [NinjaOne vs Atera](https://www.g2.com/compare/atera-vs-ninjaone)
- [NinjaOne vs Ivanti Neurons for ITSM](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-ninjaone)

  ### 10. [Ivanti Neurons for ITSM](https://www.g2.com/products/ivanti-neurons-for-itsm/reviews)
By Ivanti
**Average Rating:** 4.0/5
**Total Reviews:** 286
Comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver standardization and align IT.


Reviewers say compared to Halo Service Desk, Ivanti Neurons for ITSM is:
- More expensive
Categories in common with Halo Service Desk: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Halo Service Desk vs Ivanti Neurons for ITSM](https://www.g2.com/compare/halo-service-desk-vs-ivanti-neurons-for-itsm)
**Compare Ivanti Neurons for ITSM with other alternatives:**
- [Ivanti Neurons for ITSM vs Freshservice](https://www.g2.com/compare/freshservice-vs-ivanti-neurons-for-itsm)
- [Ivanti Neurons for ITSM vs ServiceNow IT Service Management](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-servicenow-it-service-management)
- [Ivanti Neurons for ITSM vs Jira Service Management](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-jira-service-management)
- [Ivanti Neurons for ITSM vs SysAid](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-sysaid)
- [Ivanti Neurons for ITSM vs Autotask](https://www.g2.com/compare/autotask-vs-ivanti-neurons-for-itsm)
- [Ivanti Neurons for ITSM vs SolarWinds Service Desk](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-solarwinds-service-desk)
- [Ivanti Neurons for ITSM vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-manageengine-servicedesk-plus)
- [Ivanti Neurons for ITSM vs Atera](https://www.g2.com/compare/atera-vs-ivanti-neurons-for-itsm)
- [Ivanti Neurons for ITSM vs NinjaOne](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-ninjaone)


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