NapoleonCat.com Reviews & Product Details

NapoleonCat is a social media management platform designed to help businesses, agencies, and e-commerce brands streamline their social media workflows, boost engagement, and improve customer experience. Powered by AI, NapoleonCat enables users to manage multiple social media channels in one place, including Facebook, Instagram, X (formerly Twitter), LinkedIn, TikTok, YouTube, and Google Business Profiles. With its core focus on Social Inbox, automated moderation (spam and hate speech removal, FAQ autoresponse), engagement tools, Social CRM, and sentiment analysis, NapoleonCat helps brands build stronger customer relationships, respond faster, and protect their reputation. These strategic features make social media care central to business growth. Complementary capabilities such as publishing, analytics, and reporting provide a broader perspective on social media management, helping teams collaborate, schedule posts, assign tasks, and monitor performance with customizable reports and real-time insights. NapoleonCat is trusted by marketing, support, and sales teams worldwide for its ease of use, scalability, and excellent customer support, making it the go-to solution for growing brands on social media. >> Unify customer conversations in one inbox Bring together comments, messages, and reviews from multiple channels into a single Social Inbox. No more switching between platforms, no more missed interactions. Every conversation is centralized for faster, more consistent customer care. >> Boost engagement that drives sales Turn social media interactions into business opportunities. Responding quickly and personally increases trust, improves customer experience, and can directly impact conversions and retention. >> Moderate ad comments at scale Protect your ad spend and brand reputation by automatically moderating comments on paid campaigns. Hide spam, offensive remarks, or competitor links instantly, so your ads focus on attracting customers, not trolls. >> Automate customer service With AI-powered auto-moderation and smart auto-replies, you can instantly handle common questions, filter out spam or hate speech, and maintain a safe, brand-friendly environment. Your customer service runs 24/7, even when your team is offline. >> Remove spam and hate speech with AI NapoleonCat’s advanced moderation engine automatically detects and hides offensive content, spam, or hate speech across your channels. This protects your brand reputation and ensures a respectful community experience without manual effort. >> Tag sentiment to monitor brand perception Automatically tag incoming messages and comments as positive, neutral, or negative to understand customer sentiment better. >> Manage multiple social media channels NapoleonCat lets you manage Facebook, Instagram, X (Twitter), LinkedIn, TikTok, YouTube, Google Business Profiles, and app store reviews, all from a single, intuitive dashboard. Save time by switching less and focusing more on your content and community. >> Schedule social media publications Plan, preview, and schedule content across platforms in advance. Ensure consistent brand messaging and save time with bulk publishing and post approvals. >> Analyze and report marketing results Get detailed, customizable analytics on engagement, reach, audience growth, and post performance. >> Monitor and benchmark against competitors Track how your brand compares to competitors in real time. Identify trends, spot opportunities, and stay ahead of the curve with performance comparisons and market insights. >> Collaborate with teams and freelancers With built-in collaboration tools, you can assign tasks, comment on posts, manage permissions, and streamline your social media workflows.

Seller

NapoleonCat

Discussions

NapoleonCat.com Community

Languages Supported

English, Polish

Overview by

Grzegorz Berezowski (Founder & CEO @ NapoleonCat.com 🔥 We're hiring! 🔥)

Pricing

Pricing provided by NapoleonCat.com.

Standard

Starting at $79.00

Per Month

Pro

Starting at $89.00

Per Month

View More Pricing Information

Top-Rated Alternatives

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NapoleonCat.com Integrations

(2)

Integration information sourced from real user reviews.

NapoleonCat.com Media

Manage messages, posts, and comments on multiple accounts from one inbox. Work as a team and improve your response rates.

NapoleonCat.com Demo - Publish to Facebook, Instagram, TikTok, X, LinkedIn, and Google My Business

Plan your content calendar in advance. Publish various forms of content, including Reels, Stories, carousels, and more!

NapoleonCat.com Demo - Schedule Instagram Stories

Instagram Stories are one of the multiple formats available in NapoleonCat.

NapoleonCat.com Demo - Facebook and Instagram Auto-moderation

Automatically delete or hide spam from your accounts, handle complaints, and answer FAQs. Auto-moderation works with organic and paid posts.

NapoleonCat.com Demo - Social media analytics

Analyze your social media performance with readable graphs. Create comparative sets to benchmark against competitors.

NapoleonCat.com Reviews (139)

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Ridha H.

senior digital communications specialist

Mid-Market (51-1000 emp.)

1/14/2026

"Very Easy UI and Helpful Support, Though the Experience Feels Basic"

3/5

What do you like best about NapoleonCat.com?

- very easy UI

- good customer support

- easy to use

- has many features Review collected by and hosted on G2.com.

What do you dislike about NapoleonCat.com?

- I can't search for a specific post and manage its comments only,

- Many glitches we may face during managing the comments like photos not appearing or can't hide a comment,

- can't do bulk actions, like selecting over 100 comment and tag them all at the same time with a specific tag,

- can't duplicate a workplace, so when I created a new workplace, I had to copy paste all the tags and the saved replies,

- it glitches sometimes when I use the filters, for example, I filtered for messages assigned to an agent, and only 2 messages appeared, while there were many,

- can't deal with messages as one chat, for example: if someone started a chat with us and sent 10 messages it will appear to me as 10 messages, and then I will have to tag all 10 of them, what I prefer is to deal with it as a chat, tag it as a chat, and we the chat is over I can finish it. so when the customer sends another message days later it will be a new chat that I can again tag it or finish it.

- do not work with manychat tool, the automation messages do not appear in our Napoleoncat chat unless the customer sends a written message after going through the automation process, which causing many problems and hard to manage.

- I can't know how many messages/comments are left not worked on (not tagged),

- the report section faces some issues from time to time, it glitches or gives wrong number,

- the analytics tool is not good! it does not give me the right numbers of Instagram posts because there are boosted, and it gives me wrong numbers for competitors numbers for many reasons, either their videos on Facebook are not published as reels, or Instagram posts are boosted, or the Facebook page itself is not discovered by Napoleoncat because it's international page and separated to many pages based on location. Review collected by and hosted on G2.com.

Brian L.

Tech Consultant

Small-Business (50 or fewer emp.)

11/20/2025

"Effortless Social Media Management and Time Savings"

5/5

What do you like best about NapoleonCat.com?

The organization of everything. I have all of my SM platforms in one area, and I can go from platform to platform to go over reviews & comments without having to go to my individual SM accounts. I can do whatever action I need(reply, archive, delete, report user, whatever) and go onto the next one. Probably cuts down on the time by at least 50%. Review collected by and hosted on G2.com.

What do you dislike about NapoleonCat.com?

Once in a while I'll get an alert that I can't delete a post for a reason I don't understand. There is a lag time for deleting stuff that there isn't when I simply archive a post, but I'm not sure this is a NapoleonCat issue. Review collected by and hosted on G2.com.

What problems is NapoleonCat.com solving and how is that benefiting you?

Saving me time. Instead of having to go into my Facebook account, find all of my pages, find my personal page, find my Instagram page, find my LinkedIn page, and scroll through everything, it's 1)Filtering out stuff that I don't even need to pay attention to and then 2)Leaving behind only the stuff that concerns me. It's saving me so much time and more importantly, it's allowing me to keep my accounts clean. In the absence of NapoleonCat, I'd probably get so fed up with how much time everything took that I may not even go through with the SM management aspect and then my accounts could be tarnished. Review collected by and hosted on G2.com.

Ula K.

Meta Ads Specialist

Small-Business (50 or fewer emp.)

10/30/2025

"Smart Auto-Moderation, Average Publishing, Time-Saver with Room to Grow"

4.5/5

What do you like best about NapoleonCat.com?

Auto-moderation saves time: auto-replies, hiding, tagging.

One inbox for comments, messages, and reviews.

Many channels in one place (FB, IG, TikTok, YouTube, LinkedIn, Google, app stores).

Clear analytics and scheduled reports.

AI helps catch spam and hate.

All-in-one tool for teams. Review collected by and hosted on G2.com.

What do you dislike about NapoleonCat.com?

Pricing can add up as you add profiles or users.

The UI can feel busy until you learn your way around.

Auto-moderation rules need careful setup and testing.

Reporting is solid, but deep customization is limited.

Publishing tools are fine, but not as advanced as some rivals.

Mobile experience is okay, not great for heavy workflows.

Onboarding takes time if you manage many brands. Review collected by and hosted on G2.com.

What problems is NapoleonCat.com solving and how is that benefiting you?

Scattered messages → one inbox, faster replies.

Spam/trolls → auto-moderation, cleaner threads.

Team chaos → roles/tags/notes, smooth handoffs.

Manual reports → scheduled reports, hours saved.

Missed reviews → monitoring, quicker recovery.

Poor insight → analytics, better content choices. Review collected by and hosted on G2.com.

Hefziba E.

Customer Success Community Specialist

Mid-Market (51-1000 emp.)

8/26/2025

"A Time-Saving, Reliable Tool That Truly Over-Delivers"

5/5

What do you like best about NapoleonCat.com?

first came across NapoleonCat while researching tools that could help moderate our private Facebook group. While it doesn’t currently support private groups, I decided to look into it further because I saw how powerful its moderation tools are for public social media pages. At CRC, where I work, saving time on moderation is a big priority—so I gave it a try.

From the start, I loved that they prompted me to take a certification course to learn the platform and also offered an onboarding session. When I reached out for help, their support team was fast, kind, and extremely helpful.

It was also super easy to integrate with our social media platforms—we had everything connected in just a few minutes. Now we use the platform all the time, even though we don’t have to constantly check it. That’s because it’s just that great: NapoleonCat does the work for us.

The tool itself works flawlessly. They’re not overpromising and underdelivering—in fact, it’s the opposite. With features like AI-powered auto-moderation and automations, NapoleonCat has saved me so much time and given me peace of mind knowing that if I can’t check it one day, the job still gets done. Compared to Sprout Social, which I found overpriced and underwhelming, NapoleonCat has been a far better fit. Review collected by and hosted on G2.com.

What do you dislike about NapoleonCat.com?

As for downsides, I honestly haven’t found any so far. It would be amazing if one day they expanded to private group moderation, but other than that I have no complaints. Everything has worked even better than I expected. Review collected by and hosted on G2.com.

What problems is NapoleonCat.com solving and how is that benefiting you?

NapoleonCat solved the challenge of manually moderating our public page ads, which used to be very time-consuming and stressful. Before, we worried about missing negative comments, but now the platform automatically checks all our posts and ads, hiding harmful comments for us to review and take action when needed. This has given us real peace of mind—if we don’t check it one day, the job still gets done. The biggest benefit is that we no longer waste time on manual tasks and can focus on more important work. Review collected by and hosted on G2.com.

Karolina S.

Senior Social Media Manager

Small-Business (50 or fewer emp.)

8/20/2025

"All-in-One Tool for Social Media Managers"

5/5

What do you like best about NapoleonCat.com?

As a Social Media Manager, I really value that NapoleonCat brings all the essential aspects of my work into one tool. The wide range of moderation features makes team collaboration seamless, while the content calendar and visual previews help me plan and organize posts more effectively. On top of that, their customer support is very responsive and helpful, which makes the overall experience even smoother. Review collected by and hosted on G2.com.

What do you dislike about NapoleonCat.com?

The platform’s UX could be more polished, as some elements feel less intuitive than they could be. I’ve also experienced situations where connected profiles disconnect on their own, which can disrupt the workflow when managing multiple accounts. Review collected by and hosted on G2.com.

What problems is NapoleonCat.com solving and how is that benefiting you?

NapoleonCat makes managing multiple profiles significantly easier by centralizing communication, scheduling, and analytics in one space. This reduces repetitive tasks, improves response time, and ensures consistency across channels. The professional reporting tools also simplify presenting results to clients. Ultimately, it helps me work more efficiently and focus on strategy and creative output rather than administrative tasks. Review collected by and hosted on G2.com.

Kamil P.

Ecommerce Marketing Specialist

Mid-Market (51-1000 emp.)

7/25/2025

"The best Social Media tool available."

5/5

What do you like best about NapoleonCat.com?

It's a great all-in-one tool for day to day work - and honestly, I'm not even using all of the options at all times, but I know those are there, readily available when needed.

It's fast, reliable, helpful. Saves a lot of time - when interacting with people on SoMe, moderating and replying to comments, uploading organic content in bulk.

The auto-mod feature is godlike, especially now when supported with new options of AI mod that picks up what humans have not defined yet - can't wait for it to be even more improved and reliable.

Implementation via API is super easy, few clicks and it's done, CS people are wonderful and always aim to help, provide tips for the best setup and results. Review collected by and hosted on G2.com.

What do you dislike about NapoleonCat.com?

Frankly, I can't find anything that I would actually dislike to write about it here. Review collected by and hosted on G2.com.

What problems is NapoleonCat.com solving and how is that benefiting you?

Content management and moderation first and foremost. Meta unfortunately is solemnly focused on money - it doesn't care about abuse or offensive content posted by racists, for example in comments under posts and ads. NC helps alleviate this problem, especially on weekends, so nobody has to work on when they are supposed to rest. Review collected by and hosted on G2.com.

Marcin C.

Community Manager

Small-Business (50 or fewer emp.)

7/9/2025

"One Dashboard to Manage Them All"

4/5

What do you like best about NapoleonCat.com?

I've been using NapoleonCat frequently for over 6 years across various projects, and when it comes to efficient content moderation, it truly stands out. The ability to manage multiple channels at once (from Facebook and Instagram to YouTube) is absolutely essential when working with clients who require real-time attention across platforms. It's a great tool for day-to-day community management, with an intuitive and easy-to-grasp layout, plus helpful filters that let you tailor your inbox feed to your needs. Review collected by and hosted on G2.com.

What do you dislike about NapoleonCat.com?

Minor UI bugs here and there, and occasional delays in message syncing, but nothing deal-breaking,since the support team is always quick to assist. Some analytics could be a bit more in-depth, but for moderation and day-to-day management, it’s perfect. Review collected by and hosted on G2.com.

What problems is NapoleonCat.com solving and how is that benefiting you?

After 6+ years of use, I can confidently say NapoleonCat eliminates the chaos of multi-channel management. It helps to stay on top of comments, messages, and reviews from different platforms without needing to log in and out or switch tabs. It’s saved countless hours and helps maintain quality communication across the board. Review collected by and hosted on G2.com.

Raquel B.

Growth Consultant

Small-Business (50 or fewer emp.)

11/20/2025

"Centralized Social Inbox That Streamlines Team Collaboration"

4/5

What do you like best about NapoleonCat.com?

What I like most about NapoleonCat is how it centralizes all social interactions in one unified inbox, making moderation, customer care, and team collaboration efficient. Review collected by and hosted on G2.com.

What do you dislike about NapoleonCat.com?

I can’t easily identify the number of comments by sentiment in the tool. It’s possible to filter them, but the count doesn’t appear. Also, the sentiment chart merges inbox messages and public comments together. Review collected by and hosted on G2.com.

Ewa S.

Specjalista ds. Online Marketing

Mid-Market (51-1000 emp.)

1/13/2026

"All SM profiles in one place – simplicity and ease of use"

5/5

What do you like best about NapoleonCat.com?

Simplicity of use, all social media profiles in one place, many platforms with integration capability, new people can be easily onboarded to operate the application. Review collected by and hosted on G2.com.

What do you dislike about NapoleonCat.com?

No possibility to connect groups from Facebook. No possibility to sort message templates. Recurring comments in "Inbox" despite using the "Hide" option. Review collected by and hosted on G2.com.

Agnieszka K.

Senior Group Community Manager

Small-Business (50 or fewer emp.)

5/28/2025

"NapoleonCat - powerful tool for Social Media Management"

4.5/5

What do you like best about NapoleonCat.com?

The Social Inbox feature is a huge time-saver. It lets me deliver top-notch customer support by managing comments, messages, and reviews from different platforms (Facebook, Instagram, TikTok, Google, etc.) all in one place. The reports are clean, detailed, and easy to customize — a great feature if you work with clients who expect regular performance summaries. Highly recommended if you’re looking to save time and stay on top of all your social channels in one place. Review collected by and hosted on G2.com.

What do you dislike about NapoleonCat.com?

UI could be more modern and intuitive – While the platform is fully functional, some parts of the interface feel a bit outdated. It may take some time to get used to the layout, especially for new users. Review collected by and hosted on G2.com.