--- title: NapoleonCat.com Reviews meta_title: 'NapoleonCat.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 147 reviews by the users' company size, role or industry to find out how NapoleonCat.com works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 147 scale: '5' date_modified: '2026-06-24' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # NapoleonCat.com Reviews **Vendor:** NapoleonCat **Category:** [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) **Average Rating:** 4.7/5.0 **Total Reviews:** 147 ## About NapoleonCat.com NapoleonCat is a social media management platform designed to help businesses, agencies, and e-commerce brands streamline their social media workflows, boost engagement, and improve customer experience. Powered by AI, NapoleonCat enables users to manage multiple social media channels in one place, including Facebook, Instagram, X (formerly Twitter), LinkedIn, TikTok, YouTube, and Google Business Profiles. With its core focus on Social Inbox, automated moderation (spam and hate speech removal, FAQ autoresponse), engagement tools, Social CRM, and sentiment analysis, NapoleonCat helps brands build stronger customer relationships, respond faster, and protect their reputation. These strategic features make social media care central to business growth. Complementary capabilities such as publishing, analytics, and reporting provide a broader perspective on social media management, helping teams collaborate, schedule posts, assign tasks, and monitor performance with customizable reports and real-time insights. NapoleonCat is trusted by marketing, support, and sales teams worldwide for its ease of use, scalability, and excellent customer support, making it the go-to solution for growing brands on social media. \>\> Unify customer conversations in one inbox Bring together comments, messages, and reviews from multiple channels into a single Social Inbox. No more switching between platforms, no more missed interactions. Every conversation is centralized for faster, more consistent customer care. \>\> Boost engagement that drives sales Turn social media interactions into business opportunities. Responding quickly and personally increases trust, improves customer experience, and can directly impact conversions and retention. \>\> Moderate ad comments at scale Protect your ad spend and brand reputation by automatically moderating comments on paid campaigns. Hide spam, offensive remarks, or competitor links instantly, so your ads focus on attracting customers, not trolls. \>\> Automate customer service With AI-powered auto-moderation and smart auto-replies, you can instantly handle common questions, filter out spam or hate speech, and maintain a safe, brand-friendly environment. Your customer service runs 24/7, even when your team is offline. \>\> Remove spam and hate speech with AI NapoleonCat’s advanced moderation engine automatically detects and hides offensive content, spam, or hate speech across your channels. This protects your brand reputation and ensures a respectful community experience without manual effort. \>\> Tag sentiment to monitor brand perception Automatically tag incoming messages and comments as positive, neutral, or negative to understand customer sentiment better. \>\> Manage multiple social media channels NapoleonCat lets you manage Facebook, Instagram, X (Twitter), LinkedIn, TikTok, YouTube, Google Business Profiles, and app store reviews, all from a single, intuitive dashboard. Save time by switching less and focusing more on your content and community. \>\> Schedule social media publications Plan, preview, and schedule content across platforms in advance. Ensure consistent brand messaging and save time with bulk publishing and post approvals. \>\> Analyze and report marketing results Get detailed, customizable analytics on engagement, reach, audience growth, and post performance. \>\> Monitor and benchmark against competitors Track how your brand compares to competitors in real time. Identify trends, spot opportunities, and stay ahead of the curve with performance comparisons and market insights. \>\> Collaborate with teams and freelancers With built-in collaboration tools, you can assign tasks, comment on posts, manage permissions, and streamline your social media workflows. ## NapoleonCat.com Pros & Cons **What users like:** - Users value the **exceptional customer service** provided by NapoleonCat, with a dedicated team that exceeds expectations. (14 reviews) - Users commend the **exceptional customer support** of NapoleonCat, praising their responsiveness and commitment to user needs. (14 reviews) - Users love the **ease of use** of NapoleonCat.com, simplifying social media management with an intuitive interface. (13 reviews) - Users value the **centralized management** of NapoleonCat.com, facilitating efficient moderation and analytics across multiple social media channels. (11 reviews) - Users value the **helpful tagging and history features** of NapoleonCat, enhancing their interaction management and efficiency. (10 reviews) - Users find NapoleonCat's **intuitive interface** extremely easy to use, enhancing their social media management experience. (9 reviews) - Efficiency (8 reviews) - Users appreciate the **exceptional customer support** and valuable features of NapoleonCat for efficient social media management. (8 reviews) - Helpfulness (8 reviews) - Team Collaboration (8 reviews) **What users dislike:** - Users report significant **improvement needed** in comment management, analytics accuracy, and overall functionality of NapoleonCat. (7 reviews) - Users note that **slow loading times** impact usability, highlighting a need for optimization in the interface. (6 reviews) - Users face **numerous issues with comment management** , including glitches and limitations that hinder effective organization and tracking. (5 reviews) - Users express frustration over **missing features** in NapoleonCat, complicating comment management and analytics capabilities. (5 reviews) - Users face significant **data inaccuracy** issues, making it difficult to trust analytics and manage comments effectively. (4 reviews) - Users face **inconsistent outputs** , struggling with mismatched data and difficulties in identifying comment sentiment counts. (4 reviews) - Users experience **performance issues** with slow loading times and occasional delays, though support is responsive. (4 reviews) - Users find **difficult reporting** due to limitations and inconsistency, impacting the utility of generated reports. (3 reviews) - Instagram Integration (3 reviews) - Users note the **limited customization** options in NapoleonCat, particularly for reporting and publishing tools. (3 reviews) ## NapoleonCat.com Reviews ### 1. Time-Saving Unified Inbox, but Automation Needs More Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Anna T. | Product Communications Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about NapoleonCat.com?** NapoleonCat makes it easy to manage comments and direct messages across multiple social media accounts in one place. The unified inbox saves a lot of time because I can review and respond to interactions from different university partners without jumping between platforms. It also helps me stay organized by tagging sentiment and archiving conversations once they are handled. The biggest benefit is the ability to monitor and respond to high volumes of comments quickly. The inbox layout makes it easy to move through messages efficiently, and the response templates help maintain a consistent brand voice while still allowing personalization. It also helps track sentiment and keep our moderation workflow organized. **What do you dislike about NapoleonCat.com?** Some automation and moderation features are limited when managing multiple brands or partner accounts, so certain actions still need to be handled manually. It would also be helpful to have more flexibility in automation rules and better differentiation between ad comments and organic social interactions. **What problems is NapoleonCat.com solving and how is that benefiting you?** NapoleonCat helps us manage and respond to a high volume of social media comments and direct messages across multiple accounts in one place. Instead of logging into each platform individually, we can monitor everything through a single inbox. This saves time and makes it easier to keep responses organized. It also supports our moderation workflow by allowing us to tag sentiment, use response templates, and archive conversations once they are resolved. This helps our team stay consistent in how we respond to prospective learners while keeping track of engagement across our university partners. ### 2. NapoleonCat Makes Comment Moderation Easy, with Truly Responsive Support and Smart Auto-Moderation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about NapoleonCat.com?** What I like best about NapoleonCat is that is can integrate to TikTok Ads comments - something many tools in this space still handle poorly or not at all. Being able to moderate paid TikTok content from the same dashboard as everything else saves a lot of context-switching. The automation is genuinely useful too. Setting up auto-replies for recurring comment types noticeably reduces repetitive work, and the rules are flexible enough to handle different scenarios without becoming a maintenance headache. But what stands out most is the support team — responsive, actually helpful, and clearly paying attention. You can tell the team listens to user feedback: features that were on the wishlist have made it into the product, and there's a sense that the roadmap reflects real user input rather than just internal priorities. **What do you dislike about NapoleonCat.com?** I'm hoping to see smarter spam filtering soon. Right now catching spam still requires some manual attention, and built-in auto-filtering — especially for comment sections on ads — would be a meaningful upgrade. I'd love to see the automation become even more flexible — more customization options and an easier setup flow would make it accessible for the whole team, not just the person who configured it initially. **What problems is NapoleonCat.com solving and how is that benefiting you?** The biggest practical benefit is speed. With auto-replies handling the repetitive stuff, the team spends less time on low-value interactions and more time on comments that actually need a human response. That shift matters when you're working across several accounts simultaneously. It also makes team moderation easier to manage — you can see what's been responded to, what's pending, and nothing slips through because someone assumed a colleague handled it. For anyone running paid social at any real scale, the alternative is a patchwork of native tools that don't talk to each other. NapoleonCat replaces that with something consistent and trackable. ### 3. Very Easy UI and Helpful Support, Though the Experience Feels Basic **Rating:** 3.0/5.0 stars **Reviewed by:** Ridha H. | senior digital communications specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about NapoleonCat.com?** - very easy UI - good customer support - easy to use - has many features **What do you dislike about NapoleonCat.com?** - I can't search for a specific post and manage its comments only, - Many glitches we may face during managing the comments like photos not appearing or can't hide a comment, - can't do bulk actions, like selecting over 100 comment and tag them all at the same time with a specific tag, - can't duplicate a workplace, so when I created a new workplace, I had to copy paste all the tags and the saved replies, - it glitches sometimes when I use the filters, for example, I filtered for messages assigned to an agent, and only 2 messages appeared, while there were many, - can't deal with messages as one chat, for example: if someone started a chat with us and sent 10 messages it will appear to me as 10 messages, and then I will have to tag all 10 of them, what I prefer is to deal with it as a chat, tag it as a chat, and we the chat is over I can finish it. so when the customer sends another message days later it will be a new chat that I can again tag it or finish it. - do not work with manychat tool, the automation messages do not appear in our Napoleoncat chat unless the customer sends a written message after going through the automation process, which causing many problems and hard to manage. - I can't know how many messages/comments are left not worked on (not tagged), - the report section faces some issues from time to time, it glitches or gives wrong number, - the analytics tool is not good! it does not give me the right numbers of Instagram posts because there are boosted, and it gives me wrong numbers for competitors numbers for many reasons, either their videos on Facebook are not published as reels, or Instagram posts are boosted, or the Facebook page itself is not discovered by Napoleoncat because it's international page and separated to many pages based on location. **What problems is NapoleonCat.com solving and how is that benefiting you?** it help me with using one tool for community management and analytics as the same time. also using the auto moderation ### 4. Smooth Social Media Management with Room for Speed Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Maja K. | Client Service Helpdesk, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about NapoleonCat.com?** I use NapoleonCat.com for moderating social media channels, and I find it helps me save time while keeping all messages in one place. I like the automation features and the ability to manage all social media interactions from one dashboard. The interface is simple and easy to use, which makes managing comments and messages quick without wasting time. The initial setup was quite easy and quick, as connecting social media accounts and configuring basic settings didn't take much time. **What do you dislike about NapoleonCat.com?** Sometimes the platform can be a bit slow, especially when loading large amounts of comments. **What problems is NapoleonCat.com solving and how is that benefiting you?** I use NapoleonCat.com for moderating social media, saving time by keeping all messages in one place. The automation features reduce repetitive tasks, and the easy interface lets me manage interactions quickly. ### 5. Intuitive, versatile, with reliable support **Rating:** 5.0/5.0 stars **Reviewed by:** Katarzyna K. | Digital Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about NapoleonCat.com?** I use NapoleonCat.com for automating conversations on social media platforms, content publishing, and moderation. It helps me automate hiding, for example, hate speech in comments and responding to clients after business hours. I greatly appreciate the help in planning publications, so I don't have to remember it. What I like most is the tool's intuitiveness, ease of use, real-time contact with support in case of doubts, and multifunctionality. This allows me to automatically respond to messages outside of working hours, automatically hide negative comments, and plan posts on Facebook and Instagram for the entire month in advance. I easily integrated it with profiles and also easily add new users from my company to manage Napoleon. **What do you dislike about NapoleonCat.com?** Instagram and Facebook for one brand could count as 1 account **What problems is NapoleonCat.com solving and how is that benefiting you?** I use NapoleonCat.com to automate social media conversations, hide hate speech in comments, respond to clients outside business hours, and plan posts in advance. It helps me manage all my social media easily and intuitively. ### 6. Effortless Social Media Management and Time Savings **Rating:** 5.0/5.0 stars **Reviewed by:** Brian L. | Tech Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about NapoleonCat.com?** The organization of everything. I have all of my SM platforms in one area, and I can go from platform to platform to go over reviews & comments without having to go to my individual SM accounts. I can do whatever action I need(reply, archive, delete, report user, whatever) and go onto the next one. Probably cuts down on the time by at least 50%. **What do you dislike about NapoleonCat.com?** Once in a while I'll get an alert that I can't delete a post for a reason I don't understand. There is a lag time for deleting stuff that there isn't when I simply archive a post, but I'm not sure this is a NapoleonCat issue. **What problems is NapoleonCat.com solving and how is that benefiting you?** Saving me time. Instead of having to go into my Facebook account, find all of my pages, find my personal page, find my Instagram page, find my LinkedIn page, and scroll through everything, it's 1)Filtering out stuff that I don't even need to pay attention to and then 2)Leaving behind only the stuff that concerns me. It's saving me so much time and more importantly, it's allowing me to keep my accounts clean. In the absence of NapoleonCat, I'd probably get so fed up with how much time everything took that I may not even go through with the SM management aspect and then my accounts could be tarnished. ### 7. Smart Auto-Moderation, Average Publishing, Time-Saver with Room to Grow **Rating:** 4.5/5.0 stars **Reviewed by:** Ula K. | Meta Ads Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about NapoleonCat.com?** Auto-moderation saves time: auto-replies, hiding, tagging. One inbox for comments, messages, and reviews. Many channels in one place (FB, IG, TikTok, YouTube, LinkedIn, Google, app stores). Clear analytics and scheduled reports. AI helps catch spam and hate. All-in-one tool for teams. **What do you dislike about NapoleonCat.com?** Pricing can add up as you add profiles or users. The UI can feel busy until you learn your way around. Auto-moderation rules need careful setup and testing. Reporting is solid, but deep customization is limited. Publishing tools are fine, but not as advanced as some rivals. Mobile experience is okay, not great for heavy workflows. Onboarding takes time if you manage many brands. **What problems is NapoleonCat.com solving and how is that benefiting you?** Scattered messages → one inbox, faster replies. Spam/trolls → auto-moderation, cleaner threads. Team chaos → roles/tags/notes, smooth handoffs. Manual reports → scheduled reports, hours saved. Missed reviews → monitoring, quicker recovery. Poor insight → analytics, better content choices. ### 8. A Time-Saving, Reliable Tool That Truly Over-Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Hefziba E. | Customer Success Community Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about NapoleonCat.com?** first came across NapoleonCat while researching tools that could help moderate our private Facebook group. While it doesn’t currently support private groups, I decided to look into it further because I saw how powerful its moderation tools are for public social media pages. At CRC, where I work, saving time on moderation is a big priority—so I gave it a try. From the start, I loved that they prompted me to take a certification course to learn the platform and also offered an onboarding session. When I reached out for help, their support team was fast, kind, and extremely helpful. It was also super easy to integrate with our social media platforms—we had everything connected in just a few minutes. Now we use the platform all the time, even though we don’t have to constantly check it. That’s because it’s just that great: NapoleonCat does the work for us. The tool itself works flawlessly. They’re not overpromising and underdelivering—in fact, it’s the opposite. With features like AI-powered auto-moderation and automations, NapoleonCat has saved me so much time and given me peace of mind knowing that if I can’t check it one day, the job still gets done. Compared to Sprout Social, which I found overpriced and underwhelming, NapoleonCat has been a far better fit. **What do you dislike about NapoleonCat.com?** As for downsides, I honestly haven’t found any so far. It would be amazing if one day they expanded to private group moderation, but other than that I have no complaints. Everything has worked even better than I expected. **What problems is NapoleonCat.com solving and how is that benefiting you?** NapoleonCat solved the challenge of manually moderating our public page ads, which used to be very time-consuming and stressful. Before, we worried about missing negative comments, but now the platform automatically checks all our posts and ads, hiding harmful comments for us to review and take action when needed. This has given us real peace of mind—if we don’t check it one day, the job still gets done. The biggest benefit is that we no longer waste time on manual tasks and can focus on more important work. ### 9. All-in-One Tool for Social Media Managers **Rating:** 5.0/5.0 stars **Reviewed by:** Karolina S. | Senior Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about NapoleonCat.com?** As a Social Media Manager, I really value that NapoleonCat brings all the essential aspects of my work into one tool. The wide range of moderation features makes team collaboration seamless, while the content calendar and visual previews help me plan and organize posts more effectively. On top of that, their customer support is very responsive and helpful, which makes the overall experience even smoother. **What do you dislike about NapoleonCat.com?** The platform’s UX could be more polished, as some elements feel less intuitive than they could be. I’ve also experienced situations where connected profiles disconnect on their own, which can disrupt the workflow when managing multiple accounts. **What problems is NapoleonCat.com solving and how is that benefiting you?** NapoleonCat makes managing multiple profiles significantly easier by centralizing communication, scheduling, and analytics in one space. This reduces repetitive tasks, improves response time, and ensures consistency across channels. The professional reporting tools also simplify presenting results to clients. Ultimately, it helps me work more efficiently and focus on strategy and creative output rather than administrative tasks. ### 10. Intuitive Interface and Fast, Helpful Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about NapoleonCat.com?** An intuitive interface and quick support if you have any questions or issues. **What do you dislike about NapoleonCat.com?** Sometimes, to find specific data, you have to look for it more thoroughly across different tabs. It also happens that reports aren’t always complete. **What problems is NapoleonCat.com solving and how is that benefiting you?** NapoleonCat lets me view detailed statistics for my clients’ social media profiles, so I can show them clear, concrete results and then take further action based on what the data shows. ### 11. Intelligent tags for a clearer dialogue structure **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about NapoleonCat.com?** I like that I can tag every message or comment and it automatically creates a history. That way, I can quickly remind myself what the conversation was about and whether the person has already interacted with the brand. **What do you dislike about NapoleonCat.com?** I think I’m missing an option in the reply to tag a person. I don’t think I can do it through napoleoncat, so I’m worried that if I reply, the person won’t receive a notification. **What problems is NapoleonCat.com solving and how is that benefiting you?** For me, it helps to assign a person to social media moderation so I can clearly see who is responsible for what. ### 12. The best Social Media tool available. **Rating:** 5.0/5.0 stars **Reviewed by:** Kamil P. | Ecommerce Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2025 **What do you like best about NapoleonCat.com?** It's a great all-in-one tool for day to day work - and honestly, I'm not even using all of the options at all times, but I know those are there, readily available when needed. It's fast, reliable, helpful. Saves a lot of time - when interacting with people on SoMe, moderating and replying to comments, uploading organic content in bulk. The auto-mod feature is godlike, especially now when supported with new options of AI mod that picks up what humans have not defined yet - can't wait for it to be even more improved and reliable. Implementation via API is super easy, few clicks and it's done, CS people are wonderful and always aim to help, provide tips for the best setup and results. **What do you dislike about NapoleonCat.com?** Frankly, I can't find anything that I would actually dislike to write about it here. **What problems is NapoleonCat.com solving and how is that benefiting you?** Content management and moderation first and foremost. Meta unfortunately is solemnly focused on money - it doesn't care about abuse or offensive content posted by racists, for example in comments under posts and ads. NC helps alleviate this problem, especially on weekends, so nobody has to work on when they are supposed to rest. ### 13. One Dashboard to Manage Them All **Rating:** 4.0/5.0 stars **Reviewed by:** Marcin C. | Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about NapoleonCat.com?** I've been using NapoleonCat frequently for over 6 years across various projects, and when it comes to efficient content moderation, it truly stands out. The ability to manage multiple channels at once (from Facebook and Instagram to YouTube) is absolutely essential when working with clients who require real-time attention across platforms. It's a great tool for day-to-day community management, with an intuitive and easy-to-grasp layout, plus helpful filters that let you tailor your inbox feed to your needs. **What do you dislike about NapoleonCat.com?** Minor UI bugs here and there, and occasional delays in message syncing, but nothing deal-breaking,since the support team is always quick to assist. Some analytics could be a bit more in-depth, but for moderation and day-to-day management, it’s perfect. **What problems is NapoleonCat.com solving and how is that benefiting you?** After 6+ years of use, I can confidently say NapoleonCat eliminates the chaos of multi-channel management. It helps to stay on top of comments, messages, and reviews from different platforms without needing to log in and out or switch tabs. It’s saved countless hours and helps maintain quality communication across the board. ### 14. Centralized Social Inbox That Streamlines Team Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Raquel B. | Growth Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about NapoleonCat.com?** What I like most about NapoleonCat is how it centralizes all social interactions in one unified inbox, making moderation, customer care, and team collaboration efficient. **What do you dislike about NapoleonCat.com?** I can’t easily identify the number of comments by sentiment in the tool. It’s possible to filter them, but the count doesn’t appear. Also, the sentiment chart merges inbox messages and public comments together. **What problems is NapoleonCat.com solving and how is that benefiting you?** With the platform, I can get an overview of multiple accounts, which makes my day-to-day work much easier as a marketing agency. ### 15. All SM profiles in one place – simplicity and ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Ewa S. | Specjalista ds. Online Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about NapoleonCat.com?** Simplicity of use, all social media profiles in one place, many platforms with integration capability, new people can be easily onboarded to operate the application. **What do you dislike about NapoleonCat.com?** No possibility to connect groups from Facebook. No possibility to sort message templates. Recurring comments in "Inbox" despite using the "Hide" option. **What problems is NapoleonCat.com solving and how is that benefiting you?** Huge time savings in working with social media. ### 16. NapoleonCat - powerful tool for Social Media Management **Rating:** 4.5/5.0 stars **Reviewed by:** Agnieszka K. | Senior Group Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about NapoleonCat.com?** The Social Inbox feature is a huge time-saver. It lets me deliver top-notch customer support by managing comments, messages, and reviews from different platforms (Facebook, Instagram, TikTok, Google, etc.) all in one place. The reports are clean, detailed, and easy to customize — a great feature if you work with clients who expect regular performance summaries. Highly recommended if you’re looking to save time and stay on top of all your social channels in one place. **What do you dislike about NapoleonCat.com?** UI could be more modern and intuitive – While the platform is fully functional, some parts of the interface feel a bit outdated. It may take some time to get used to the layout, especially for new users. **What problems is NapoleonCat.com solving and how is that benefiting you?** NapoleonCat helps me manage multiple social media accounts and client interactions in one place. It saves time, improves response speed, and makes reporting easier, which helps us deliver better service to our clients. ### 17. Everything in One Place – Save Time and Convenient Notifications **Rating:** 4.0/5.0 stars **Reviewed by:** Anna O. | Obsługa klienta, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about NapoleonCat.com?** Everything is in one place, which allows me to save time. I receive an email notification about a new message! **What do you dislike about NapoleonCat.com?** Twice it happened to me that I got disconnected from Instagram and had trouble connecting. **What problems is NapoleonCat.com solving and how is that benefiting you?** NapoleonCat helps me respond to customer messages from various channels faster and more effectively in one place. This way, I avoid the chaos of logging into multiple applications and can react more quickly to user needs. ### 18. All messages and opinions in one place — intuitively and without clicking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about NapoleonCat.com?** The most helpful aspect is having all messages, comments, and opinions gathered in one place - without unnecessary "clicking". It is intuitive to use. Used every day. Ease of connecting new accounts. Quick and efficient response from the Supervisor, who is always willing to support in problematic situations. **What do you dislike about NapoleonCat.com?** Incoming notifications about disconnected accounts, which most often turn out to be working correctly - however, I know that this is not entirely due to a lack on the part of Napoleon Cat, but rather external platforms (e.g., FB). **What problems is NapoleonCat.com solving and how is that benefiting you?** Saving time for employees managing social media platforms. ### 19. Easy moderation and AI for reporting – no major drawbacks **Rating:** 4.5/5.0 stars **Reviewed by:** Asia R. | Junior content designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about NapoleonCat.com?** Easy comment moderation while handling several clients. Sentiment tagging by AI assistant and data that facilitate reporting. I use Napoleon every day at work, it definitely shortens moderation time. Implementation and integration were simple. Support is always helpful and of high quality. **What do you dislike about NapoleonCat.com?** I haven't really noticed any like that. So far, there are no features that irritate me. **What problems is NapoleonCat.com solving and how is that benefiting you?** When handling several clients, using Napoleon allows you to stay up to date with all comments. ### 20. Outstanding Support: Quick, Efficient, and Always Helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about NapoleonCat.com?** I really enjoy using the support. They are quick, efficient, and always give a solid, helpful response. **What do you dislike about NapoleonCat.com?** There are a few functionalities missing that are important to me, such as a daily report in a file after generating the weekly report. **What problems is NapoleonCat.com solving and how is that benefiting you?** We have insight into the volume of comments and private messages, and we can monitor the quality and quantity of our consultants' work. ### 21. NapoleonCat keeps our social media organized and our team perfectly in sync. **Rating:** 5.0/5.0 stars **Reviewed by:** Viola G. | social media manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about NapoleonCat.com?** what i like best about napoleoncat is that it is easy to understand and use **What do you dislike about NapoleonCat.com?** what i dislike about napoleoncat is that it is somehow slow when loading a page **What problems is NapoleonCat.com solving and how is that benefiting you?** replying, archiving and deleting comments on facebook, instagram, tiktok and youtube ### 22. Easy to Use, Friendly Support, and Fair Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2026 **What do you like best about NapoleonCat.com?** easy to use, cs is friendly and price is fair **What do you dislike about NapoleonCat.com?** sometimes it doesnt seem to catch all the negative comments **What problems is NapoleonCat.com solving and how is that benefiting you?** content moderation ### 23. All Comments in One Place Across Accounts **Rating:** 4.0/5.0 stars **Reviewed by:** Patryk . | Social Media specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about NapoleonCat.com?** All comments in one place from many accounts **What do you dislike about NapoleonCat.com?** Its not very fast, sometimes it takes time to upload comment or any action. **What problems is NapoleonCat.com solving and how is that benefiting you?** All comments in one place ### 24. Am I a crazy cat lady? **Rating:** 5.0/5.0 stars **Reviewed by:** Gosia W. | Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about NapoleonCat.com?** I have been using NapoleonCat since 2018 - first 'inherited' it from a colleague, then took it with me and recommended in my new jobs. I remember so many things that has been implemented during this time, and one, that has always stayed the same - the Support Team has always been the nicest and most open to feedback I have ever met anywhere. I like how it helps organise the workflow and speed it up. One of my favourite functions that have been introduced is the translation of the tickets - great for anyone who has target audiences in several languages. I have never had issues with understanding the tool by myself, but you can always get help with nuances if you are not sure about something - and it really feels personal. I use NapoleonCat everyday, but when someone needs to jump in for a few days, they also find it intuitive and convenient. **What do you dislike about NapoleonCat.com?** Some actions require more klicks or loading time than I would prefer. It's not the worst, but could be optimized. There are a few pop-ups in case of an error, that don't really explain what caused the error. If you have experience with the tool, you know it. If you are new, you have to learn. One of them is related to tagging profiles on instagram. Since nowadays many people don't allow this, you might want to remove the automatic tag and add an option to add it with one click or similar to how it works for Facebook. **What problems is NapoleonCat.com solving and how is that benefiting you?** It helps not missing any incoming tickets, organizing them (for example keeping something saved for later, assigning to team members etc.), adding automatic replies during out of office hours or for specific questions. ### 25. Outstanding Customer Service Sets Them Apart **Rating:** 5.0/5.0 stars **Reviewed by:** Gosia . | content creator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about NapoleonCat.com?** excellent customer service, clear analytics. **What do you dislike about NapoleonCat.com?** They could work harder on compatibility with LinkedIn, comments appear with a delay. **What problems is NapoleonCat.com solving and how is that benefiting you?** It makes moderation easier for me, as well as creating reports and publishing posts. There are many features available, and the ability to do everything in one place is incredibly convenient. ### 26. A simple and pleasant moderation program **Rating:** 4.5/5.0 stars **Reviewed by:** Łukasz B. | Marketing Specjalist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about NapoleonCat.com?** Speed and reliability. Speed of support operation **What do you dislike about NapoleonCat.com?** Sometimes errors pop up, which generates additional time **What problems is NapoleonCat.com solving and how is that benefiting you?** I can quickly respond to user issues on social media in one place. ### 27. Great alternative for major platforms like Hootsuite **Rating:** 4.5/5.0 stars **Reviewed by:** Adam H. | Senior Social Media & Content Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about NapoleonCat.com?** - outstanding customer support. Very responsive and problem solving attitude. Special thanks to Bartosz for guiding us through this journey - price - ease of use **What do you dislike about NapoleonCat.com?** - the tool is not 100% reliable. Bugs happen **What problems is NapoleonCat.com solving and how is that benefiting you?** NC greatly integrates social media management across many different platforms, channels and teams. Allows to easily handle publications as well as analytics. ### 28. Useful and facilitates reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Wojciech B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about NapoleonCat.com?** It translates to the preparation of professional and simple reports for clients. Plus excellent moderation. Great support, responds very quickly. **What do you dislike about NapoleonCat.com?** Disconnects profiles, does not download all data, sometimes downloads partial data. **What problems is NapoleonCat.com solving and how is that benefiting you?** I wrote about this in the previous part of the survey. ### 29. It helps saving time **Rating:** 4.0/5.0 stars **Reviewed by:** Karol M. | Content Moderator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2023 **What do you like best about NapoleonCat.com?** NapoleonCat.com is very helpful tool not only for me, my team, but for whole company. It makes life easier for everyone. Upside of it must be ease of use for all parties involved. It is used daily. It is quite easy to integrate. Customer Support always ready to help as well! Plenty of features for sure! **What do you dislike about NapoleonCat.com?** Sadly nothing is perfect. NapoleonCat.com might get dizzy and overwhelmed sometimes, prolonging action time on some tickets. It might get some hiccups occasionally when it comes to implementation. **What problems is NapoleonCat.com solving and how is that benefiting you?** It helps with saving time. There's no need opening Meta Bussiness site when all is in one place. **Official Response from Kasia Slonawska:** > Dear Karol, Thank you for taking the time to review NapoleonCat. We're thrilled to hear our tool is helpful for you and your team. At the same time, we're sorry to hear about the inconvenience. We're continuously working on improving the overall performance of our tool. If you spot any malfunction, please let us know via chat, and we'll work on it. Warmly, Kasia ### 30. Great Social Integration, But Processing Can Be Slow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about NapoleonCat.com?** Integration of all the social media platforms. **What do you dislike about NapoleonCat.com?** Occasional slow processing of content and tagging. **What problems is NapoleonCat.com solving and how is that benefiting you?** Managing publication of social media content to many social media platfroms. ### 31. Perfect For High Volume Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Trista d. | Business Operations Mananger, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about NapoleonCat.com?** NapoleonCat was the only platform we found that could handle the sheer volume of comments and messages we get daily through our social media accounts. When we ran into an issue that was affecting our customer service, they didn’t just fix it—they went above and beyond by having their developers create a new feature specifically to support our needs. The team was incredibly quick, responsive, and easy to work with throughout the process. Their communication and follow-up is always 10/10 anytime we reach out with a question. Their dedication and willingness to go above and beyond has made a huge difference for us as a large business. We’re so grateful for their support and can’t recommend them enough! **What do you dislike about NapoleonCat.com?** We honestly can’t think of anything we dislike about NapoleonCat. If we were being really picky, as a large business, it would be nice to have the option to add a few more team members to our plan without increasing the cost. But that’s a minor thing in comparison to everything the platform offers and the incredible support we’ve received. **What problems is NapoleonCat.com solving and how is that benefiting you?** As a large business with many social media accounts across multiple platforms, we were losing time and efficiency with staff constantly logging in and out and switching between accounts throughout the day. NapoleonCat has completely streamlined this process by centralising everything in one location. Now, we can filter and manage interactions effortlessly, which is not only saving us time but also allowing us to improve our overall customer experience. ### 32. basic analytics tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about NapoleonCat.com?** basic analytical data is available in one place **What do you dislike about NapoleonCat.com?** the data does not always match the meta data **What problems is NapoleonCat.com solving and how is that benefiting you?** I use the tool when preparing monthly reports for clients. ### 33. NapoleonCat is a Game-Changer for Social Media Management **Rating:** 5.0/5.0 stars **Reviewed by:** Luiza W. | Specjalista ds. Aplkacji mobilnych Modivo/eobuwie, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about NapoleonCat.com?** NapoleonCat makes managing multiple social media accounts fast and easy. I especially love the auto-moderation and possibility of filtering. Clean interface, powerful features, and great support. **What do you dislike about NapoleonCat.com?** I like everything, and I've been working on it for a few years. **What problems is NapoleonCat.com solving and how is that benefiting you?** Helps us manage high volumes of comments and messages across multiple platforms from one place. Reduces response time and saves our team time every day. It also makes reporting and collaboration much easier. ### 34. The Best Moderation Tool I've Used! **Rating:** 4.5/5.0 stars **Reviewed by:** Ella M. | Digital Content Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about NapoleonCat.com?** I love the automatic moderation tools! It's easy to use, you can have multiple users and accounts, and helps with community management. The team is also very responsive when I have questions! **What do you dislike about NapoleonCat.com?** It took me a minute to get it implemented and set up, but the time invested was totally worth it. **What problems is NapoleonCat.com solving and how is that benefiting you?** Automatic replies to comments and DMs, automatic hiding of offensive or partisan comments. ### 35. Excellent Reporting Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about NapoleonCat.com?** I like the most a report section in napoleonCat.com **What do you dislike about NapoleonCat.com?** I don't like the publishing system in napoleoncat.com **What problems is NapoleonCat.com solving and how is that benefiting you?** Customer management in social media platforms ### 36. Intuitive tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about NapoleonCat.com?** The ease of use and intuitive interface make using it enjoyable. The ability to integrate with various platforms and data analysis are significant advantages. It facilitates managing social media communication in an organized and efficient manner. **What do you dislike about NapoleonCat.com?** No possibility to customize the tool to your individual needs, e.g., in terms of report visualization or generating them in a more editable form. **What problems is NapoleonCat.com solving and how is that benefiting you?** Cross-platform functionality - saves time and allows you to focus all messages in one place. ### 37. 3 Years of great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Paulina K. | Community & Influencer Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about NapoleonCat.com?** I've been using NapoleonCat for almost 3 years now, 5 times per week. During that time, the tool has only improved, adding new useful features like the search bar. NapoleonCat is very intuitive and easy to use, even for beginners. It allows you to tag your content, which is really helpful when searching for specific topics. Whenever there is an obstacle, Customer Support is always willing to help. :) **What do you dislike about NapoleonCat.com?** I had some technical issues with adding a new account, but Customer Support was always helpful in difficult cases." **What problems is NapoleonCat.com solving and how is that benefiting you?** It helps us gather all activity across clients' social media channels. We can react instantly and implement crisis strategies when needed. It's a great tool for staying in touch with clients and helping them resolve issues reported through social media. **Official Response from Kasia Slonawska:** > Dear Paulina, Thank you for your kind words; we're happy to assist you whenever in need. To many, many more years working together! :) Warmly, Kasia ### 38. Nice product with great customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Wiktor G. | CEO / Marketing Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about NapoleonCat.com?** Napoleoncat is a very useful tool for publishing posts. When something didn't work due to the fault of social media platforms, their customer service and developers tried to find a solution as quickly as possible. **What do you dislike about NapoleonCat.com?** At the sales stage, they were not fully prepared for our specific business and due to communication problems, they did not let us know about all the problems. Additionally, sometimes developers did not understand user needs. I also believe that the reports could work differently, which is why they were of little use to us **What problems is NapoleonCat.com solving and how is that benefiting you?** Napoleon effectively speeds up replying to messages from social media users from various sources. It also allows you to publish the same content from multiple accounts at the same time, which is the most important advantage for my agency. **Official Response from Kasia Slonawska:** > Dear Wiktor, Thank you for taking the time to review NapoleonCat. I'd like to apologize for the misunderstanding at the beginning. We value your opinion, and we're open to hearing what reporting features you'd see valuable for your agency. Feel free to talk to our customer service agents or leave your ideas in our product board at any time of your convenience. Best, Kasia ### 39. This tool stands out with its user-friendly layout, specifically the community management tools. **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammed O. | Marcom Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2024 **What do you like best about NapoleonCat.com?** The inbox simplifies the process of following up with multiple channels from a single location, and the customer support is perfect, also I like analytics since it covers all the metrics I need for social media across a lot of social media platforms, **What do you dislike about NapoleonCat.com?** The report's limitations and inconsistency **What problems is NapoleonCat.com solving and how is that benefiting you?** Having multiple channels to manage under one brand and the need of more than one person working at the same workspace, also monitoring the competitors accounts. **Official Response from Kasia Slonawska:** > Dear Mohammad, Thank you for taking your time to review NapoleonCat. We're delighted to hear your kind words. If there are any new reporting features that you need, please add your ideas to our product board. Warmly, Kasia ### 40. An intuitive social media tool **Rating:** 4.5/5.0 stars **Reviewed by:** Kamila K. | Moderator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2024 **What do you like best about NapoleonCat.com?** I like that you only need one tool to handle all social media channels. This program is very easy and intuitive to use. The staff are always helpful and respond quickly when a problem occurs, but it's becoming less frequent. **What do you dislike about NapoleonCat.com?** Honestly, I don't really know what I can write about here. I would like the program to also include messages from TikTok, and not just comments, but as far as I know, work on it is already in progress. **What problems is NapoleonCat.com solving and how is that benefiting you?** All social media channels in one tool ### 41. Using daily NapoleonCat.com (mobile/desktop) answering hundreds of messages, great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Louis B. | Business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about NapoleonCat.com?** Customer service is A+, and it's really user friendly for basic features. **What do you dislike about NapoleonCat.com?** I would like to see some feature added for my specific use, but It's possible some of them is out of their control, because they are limited by not having a full facebook API's access. **What problems is NapoleonCat.com solving and how is that benefiting you?** As I am mostly working on multiple facebook pages, it brings me all my messages in the same place and it helps me for the automatization of a part of them. **Official Response from Kasia Slonawska:** > Dear Louis, Thank you for your kind words. Whenever in need of a new feature, feel free to talk to our team or submit your idea via our product board -- we'll see what we can do :) Warmly, Kasia ### 42. The best social media management tool I have ever tried **Rating:** 5.0/5.0 stars **Reviewed by:** Maciej B. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2024 **What do you like best about NapoleonCat.com?** The automation features in NapoleonCat save me several hours a week. Configuring and using them is extremely intuitive. The great customer support is also worth mentioning - they answer every question, even the smallest one, quickly. **What do you dislike about NapoleonCat.com?** Sometimes the number of options, especially at the beginning, can be slightly confusing **What problems is NapoleonCat.com solving and how is that benefiting you?** Manage profiles and queries in one place, as well as in-depth analysis of trends and effectiveness **Official Response from Kasia Slonawska:** > Hi Maciej, thank you for taking your time to review NapoleonCat! We're happy to hear you're able to save time using our automation features. If you have any ideas for options that we could add, feel free to add them to our roadmap :) ### 43. Effortless Social Media Management with Top-Notch Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about NapoleonCat.com?** Ease of Use, Customer Support. Ease of Implementation, **What do you dislike about NapoleonCat.com?** The available features in inbox section. **What problems is NapoleonCat.com solving and how is that benefiting you?** It saves time by allowing us to schedule posts, respond to messages efficiently, and analyze performance metrics, all in one place. This has improved our workflow, reduced manual effort, and enhanced client satisfaction with quicker response times. ### 44. I have experience in working with "inbox" part of the system, very simple and UX friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about NapoleonCat.com?** easy to use, friendly interface, excellent everyday support on the chat when you need it **What do you dislike about NapoleonCat.com?** inpredictibility when comes to the "inbox" part of the system. sometimes you dont know if the system integrates messages and comments from FB for sure, so you need yo check it from time to time with Meta Business Suite **What problems is NapoleonCat.com solving and how is that benefiting you?** integrates moderation for many clients in one place **Official Response from Kasia Slonawska:** > Hi there, Thank you for taking the time to review NapoleonCat. We're happy to hear about what you like in our tool, and we're sorry to hear about the inconveniences too. We assure you that we're doing what we can to mainatin the highest quality of our Inbox, nevertheless, some occasional glitches may occur. Whenever in need, please contact our support agents via chat. Warmly, Kasia ### 45. Working with NapolenCat is very friendly and clear. **Rating:** 5.0/5.0 stars **Reviewed by:** Malgorzata H. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about NapoleonCat.com?** What I like most about Napoleon is that it is very readable. It's very easy to navigate in this platform. It also has many useful functions such as creating reports, etc. Moderating and tagging messages is very easy. You can also easily change the projects you are working on. Simply put, the website layout is simple and user-friendly. It also has a clear division into archived messages, hidden messages, etc. Napoleon makes working with projects easier. **What do you dislike about NapoleonCat.com?** From time to time, Napoleon takes late tickets. I think this is something that can be improved. In addition, incorrect messages appear, e.g. that the message has been published but it has not happened. From time to time, Napoleon simply has delays and does not want to load and some errors appear. I believe that all these situations occur relatively rarely and do not disturb work that much, but it could be worth improving them. **What problems is NapoleonCat.com solving and how is that benefiting you?** Thanks to the fact that comments on Napoleon are collected in one place from different platforms from one client, it is much better to preview and see what is happening on a given profile. You can easily manage the content of people who spam, you can see how many negative and positive comments there are. Thanks to Napoleon, you can have everything more organized when it comes to social media. Then you can create summary reports, which is also very helpful. **Official Response from Kasia Slonawska:** > Dear Malgorzata, Thank you for taking the time to review NapoleonCat. We appreciate your kind words. At the same time, we're sorry to hear about the occasional delays. We're constantly working on improving our tool -- hopefully, you won't experience delays anymore in the future. Warm regards, Kasia ### 46. A huge time-saver **Rating:** 4.0/5.0 stars **Reviewed by:** Maciej P. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about NapoleonCat.com?** The site consolidates a lot of things into one place with easy access to most features I need and more. NapoleonCat.com saves a lot of time and makes lots of things effortless. Doing the stuff manually without it, would be a real hassle. They are constantly adding new features and improvements. I use it everyday in my work. The customer support is also good, nice and fast. **What do you dislike about NapoleonCat.com?** As all things in life, it does have its drawbacks. There are sometimes some technical hiccups and slowdowns. They occur usually randomly and just for a couple of minutes. The integration with some sites is imperfect, but that might be the fault of their respective API's, and not something, that NapoleonCat can do anything about. **What problems is NapoleonCat.com solving and how is that benefiting you?** Managingmultiple sites and profiles would be a huge pain without the use of Napoleon cat. It saves time, simpifies the process, and gives me an ease of mind knowing, that nothing is being lost among the hundreds of messages and comments. **Official Response from Kasia Slonawska:** > Dear Maciej, Thank you for taking the time to review NapoleonCat. We're thrilled to hear NapoleonCat makes work effortless for you. At the same time, we're sorry to hear about the inconvenience. In terms of technical issues -- whenever something happens, please let us know via chat, and we'll work on it. Regarding integrations -- you're right, we're a third-party tool and our offer strongly relies on what's available in social media platforms' APIs. Yet, we keep an eye out for any API updates and we keep on developing new features. If there's anything specific that you'd like to request, please let us know via our product board (the link below). ' Warmly, Kasia ### 47. NapoleonCat.com - geat tool for managing your social media **Rating:** 5.0/5.0 stars **Reviewed by:** Ewa R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about NapoleonCat.com?** NapoleonCat.com is a very intuitive tool with a lot of useful features that are very helpful when I'm working with different social media channels (Facebook, Instagram, TikTok, LinkedIn) on a daily basis. I can easily manage my tickets with categories (new, hidden, archived...) or features such as tagging, flagging or consulting tickets with my team. Their customer support also deserves mention - it's fast and reliable (and also very nice). I'm using NapoleonCat.com daily and I definitely recommend it. **What do you dislike about NapoleonCat.com?** Sometimes it logs me out suddenly, but it does not happen more than maybe one-twice a month so it's not really a problem, more of a tiny inconvenience. **What problems is NapoleonCat.com solving and how is that benefiting you?** NapoleonCat.com helps me with managing different social media platforms for different brands. I don't have to switch tabs anymore, everything is right there in simple, intuitive form. No more too many opened tabs and windows, no more feeling overwhelmed with how many sites and platforms I have to check, no more overlooking any notifications. Everything is right here, in NapoleonCat. **Official Response from Kasia Slonawska:** > Dear Ewa, Thank you for taking the time to leave such a detailed review. We're absolutely thrilled to hear how helpful NapoleonCat is for you! At the same time, we'd like to apologize for the inconvenience that you've experienced -- hopefully, it won't happen in the future. Warmly, Kasia ### 48. Practical tool for small company **Rating:** 5.0/5.0 stars **Reviewed by:** Magda B. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about NapoleonCat.com?** You have everything in one place and accesible from all my devices. You can manage all your socia media easily. **What do you dislike about NapoleonCat.com?** So far so good! I haven't found anything bothering so far. **What problems is NapoleonCat.com solving and how is that benefiting you?** I can improve marketing efforts, brand visibility, and handle customer inquiries across multiple channels – even on a tight budget. **Official Response from Kasia Slonawska:** > Dear Magda, thank you so much for taking your time to review NapoleonCat! We're delighted to hear you find our tool so useful. ### 49. managing social media projects **Rating:** 5.0/5.0 stars **Reviewed by:** Paulina S. | Social Customer Care Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about NapoleonCat.com?** Great customer service at every level of using the tool - fast response times and responsiveness. Intuitiveness and simplicity in day-to-day work and ease of implementation - with great chat support and a wide base of instructions and guidance in the tool, it takes less time to implement to work on NC than with other tools. Integration with social media profiles is just a few short steps. In my team, NapoleonCat is the most frequently used tool, as the basis for the whole process. I appreciate the open approach to developing new and custom features. **What do you dislike about NapoleonCat.com?** This is not directly about NapoleonCat, but it is related. The most important issue relates to API changes on social media platforms. Changes on the social media side affect the stability of the use of the tool. **What problems is NapoleonCat.com solving and how is that benefiting you?** NapoleonCat supports us in the challenges of managing the multiple social media platforms of the agency's clients and assists us in providing excellent customer service with fast response times to fan messages and comments and extensive analytics and reporting. **Official Response from Kasia Slonawska:** > Hi Paulina, Thank you for your kind words! We're honored to see our satisfied customers share their recommendations with others. We're keeping an eye out for API updates to constantly improve our tool. Warmly, Kasia ### 50. NapoleonCat review **Rating:** 4.0/5.0 stars **Reviewed by:** Piotr B. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about NapoleonCat.com?** I appreciate the great and helpful support offered by NapoleonCat.com. It's essential for my work as senior moderator to have reliable assistance when needed. Their support team makes my tasks smoother and more efficient, which aligns with my main goal of making my work faster and easier. **What do you dislike about NapoleonCat.com?** While I find NapoleonCat.com to be a valuable tool for my work, I have noticed that it can be a bit laggy on occasion, although these instances are rare. This minor issue doesn't significantly impact my overall experience with the platform, but it's something worth noting. Despite this, the benefits of using the platform for my tasks outweigh this occasional lag. **What problems is NapoleonCat.com solving and how is that benefiting you?** NapoleonCat.com solves the problem of efficiently managing multiple projects simultaneously. This is highly beneficial to me because it streamlines my workflow. I can effectively juggle various tasks, campaigns, and projects, ultimately making my work faster and more precise. The platform's project management capabilities align perfectly with my goals in using it. **Official Response from Kasia Slonawska:** > Dear Piotr, Thank you for taking the time to review NapoleonCat. We appreciate your kind words, and we're thrilled to hear our tool helps you streamline your daily tasks. We're sorry to hear about the lags that you've experienced. We're constantly working on minimizing any usage inconveniences. Warmly, Kasia ## NapoleonCat.com Discussions - [What do you recommend for companies considering NapoleonCat.com for social media engagement?](https://www.g2.com/discussions/what-do-you-recommend-for-companies-considering-napoleoncat-com-for-social-media-engagement) - 1 comment - [Is NapoleonCat free?](https://www.g2.com/discussions/is-napoleoncat-free) - 1 comment - [Is NapoleonCat reliable?](https://www.g2.com/discussions/is-napoleoncat-reliable) - 1 comment - [How do you use NapoleonCat?](https://www.g2.com/discussions/how-do-you-use-napoleoncat) - 1 comment - [View NapoleonCat.com pricing details and edition comparison](https://www.g2.com/products/napoleoncat-com/reviews?open_modal_url=%2Fes%2Fproducts%2Fnapoleoncat-com%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fnapoleoncat-com%252Freviews%253Fqs%253Dpros-and-cons%26source%3Dpdp_avatar&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-06-25+23%3A56%3A38+-0500&secure%5Bsession_id%5D=376e16ae-ae6c-4e40-9c71-ccbceb5deffd&secure%5Btoken%5D=92258e1ba3f96d5fdecbe47ad7424d20d0e60eebf6eb9713c31b55f76da1b1f7&format=llm_user) ## NapoleonCat.com Integrations - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [Manychat](https://www.g2.com/products/manychat/reviews) ## NapoleonCat.com Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Hashtag Analytics - Sentiment Analysis **Content & Collaboration** - Content Calendar - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Trend Analysis - Competitor Analysis **Generative AI** - AI Text Generation **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Campaign Planning - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Process** - Mentions - Tickets - Macros **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Channels** - Email - Social - Live Chat - Phone - Text **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Insight** - Reporting - Visitor Activity - Help Desk ## Top NapoleonCat.com Alternatives - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,252 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,378 reviews) - [Eclincher](https://www.g2.com/products/eclincher/reviews) - 4.6/5.0 (437 reviews)