Very helpful support, the tools work as you hope they would, and a great solution for managing comments on Ad posts! I've used all the rest and this platform was the only one which allowed me to manage comments and users across multiple accounts. You'll definitely want to give this one a try! I've managed tens of thousands of dollars of spend a day using NapoleanCat and it's the only one that could keep up with the demands.
I do really need to emphasize that they customer support is responsive and helpful, so the few times I have run into any problems, they quickly fix it for me. This is very important because when you're advertising you have to keep up with negative comments and every hour matters.
I also appreciate how you can easily see the comment in context, and even visit the post on facebook if needed. Anyone who has tried to manage comments through the Facebook admin will immediately recognize what a tremendous tool this is. I literally couldn't launch advertising without it!
There are also great tools for working collaboratively with a team. I've worked with a customer support team hundreds of miles away and we can easily address everything using this tool. Review collected by and hosted on G2.com.