NapoleonCat.com Features

Based on 62 NapoleonCat.com reviews. Reports on the performance of social media posts and campaigns.

Allows the creation, management, and scheduling of content to be shared across social media channels. 62 reviewers of NapoleonCat.com have provided feedback on this feature.

As reported in 56 NapoleonCat.com reviews. Identifies trends in social media campaigns, such as optimal posting times, to improve performance.

Centrally manages social media content and conversations across multiple social channels. 62 reviewers of NapoleonCat.com have provided feedback on this feature.

Based on 39 NapoleonCat.com reviews. Allows for categorizing or grouping individual posts to streamline social media marketing campaigns.

Monitor hashtags, their trends, and analytics across all social media platforms 22 reviewers of NapoleonCat.com have provided feedback on this feature.

Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool. This feature was mentioned in 49 NapoleonCat.com reviews.

As reported in 46 NapoleonCat.com reviews. Allows users to export reports from the product into an .xsl, .csv, or .pdf file.

Based on 41 NapoleonCat.com reviews. Allows marketer to add, track, and measure a multitude of social media accounts.

Offers a white labeling service for agencies or resellers to customize platform branding. This feature was mentioned in 26 NapoleonCat.com reviews.

Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere. 44 reviewers of NapoleonCat.com have provided feedback on this feature.

As reported in 48 NapoleonCat.com reviews. Analyzes and illustrates follower information such as demographics, location, interests, etc.

Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience. 47 reviewers of NapoleonCat.com have provided feedback on this feature.

Analyzes the performance of hashtags and identifies popular or trending hashtags. 26 reviewers of NapoleonCat.com have provided feedback on this feature.

Uses AI to accurately assess the sentiment of social media content based on keywords and phrases. 24 reviewers of NapoleonCat.com have provided feedback on this feature.

Scours various channels for brand mentions to proactively seek reparative communications. This feature was mentioned in 46 NapoleonCat.com reviews.

Based on 44 NapoleonCat.com reviews. Creates and assigns support tickets, scheduling them in a timely manner.

As reported in 42 NapoleonCat.com reviews. Allows administrators to create templated responses to frequently asked questions.

Ability to connect agents with customers through Live Chat. 42 reviewers of NapoleonCat.com have provided feedback on this feature.

Connects employees with customers through a social media solution. This feature was mentioned in 48 NapoleonCat.com reviews.

As reported in 41 NapoleonCat.com reviews. Ability to connect agents with customers through email.

Connects employees with customers through a calling solution. This feature was mentioned in 39 NapoleonCat.com reviews.

As reported in 41 NapoleonCat.com reviews. Ability to connect agents with customers through text message solution.

Based on 48 NapoleonCat.com reviews. Enables administrators to create customized reports reflecting customer satisfaction.

Based on 45 NapoleonCat.com reviews. Allows administrators to track visitor activity to understand the research that was done before turning to customer service.

As reported in 41 NapoleonCat.com reviews. Provides a knowledge base or other support channel for disparate team members to work together and provide cohesive solutions.

Based on 44 NapoleonCat.com reviews. Enables users to visualize all scheduled social campaigns and content in a timeline or calendar.

As reported in 44 NapoleonCat.com reviews. Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox.

Automates the content approval process to ensure social posts are approved by managers or clients before publishing. 41 reviewers of NapoleonCat.com have provided feedback on this feature.

As reported in 46 NapoleonCat.com reviews. Allows administrators to assign permissions for different users or teams to access certain platform features.

Provides features for creating or editing social media assets. 37 reviewers of NapoleonCat.com have provided feedback on this feature.

As reported in 37 NapoleonCat.com reviews. Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice.

Based on 33 NapoleonCat.com reviews. Identifies who is talking about your brand along with their influence over social communities.

Based on 19 NapoleonCat.com reviews. Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product.

As reported in 18 NapoleonCat.com reviews. Identifies and analyzes trends in topics, hashtags, or audiences to help brands anticipate changes in consumer attitudes.

As reported in 19 NapoleonCat.com reviews. Allows users to monitor conversations about competitors and measure performance against them.

Determines whether mentions of your brand are positive, negative or neutral. 34 reviewers of NapoleonCat.com have provided feedback on this feature.

As reported in 39 NapoleonCat.com reviews. Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats.

Based on 18 NapoleonCat.com reviews. Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.

Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group social listening data. This feature was mentioned in 19 NapoleonCat.com reviews.

Allows users to generate text based on a text prompt. 33 reviewers of NapoleonCat.com have provided feedback on this feature.

Capability to perform complex tasks without constant human input This feature was mentioned in 14 NapoleonCat.com reviews.

Ability to break down and plan multi-step processes 14 reviewers of NapoleonCat.com have provided feedback on this feature.

Works across multiple software systems or databases This feature was mentioned in 13 NapoleonCat.com reviews.

Based on 14 NapoleonCat.com reviews. Improves performance based on feedback and experience

Engages in human-like conversation for task delegation This feature was mentioned in 14 NapoleonCat.com reviews.

Based on 14 NapoleonCat.com reviews. Anticipates needs and offers suggestions without prompting

Based on 13 NapoleonCat.com reviews. Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives