--- title: Moosend Reviews meta_title: 'Moosend Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 745 reviews by the users' company size, role or industry to find out how Moosend works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 745 scale: '5' date_modified: '2026-08-11' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Moosend Reviews **Vendor:** Constant Contact **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 745 ## About Moosend Moosend is an affordable, intuitive email marketing and marketing automation platform, suitable both for beginners and seasoned marketers. Thanks to its 1-day implementation, 130+ email templates, automation recipes, and AI Writer, users can set up their campaigns right away. And they can rest assured emails will reach the inbox as Moosend scores a 98% deliverability rate. They can also use advanced features like Audience Discovery to get smart segments based on customer behavior, transactional emails to send important updates at the right time, and custom reports to track the numbers they need. Users can pick a pricing plan that works for them. Or, create a custom plan with add-ons of their choice. No matter their plan, they can reach the support team through email or chat and get advice on how to optimize their campaigns. Finally, Moosend is GDPR and ISO-27001 compliant and follows all the latest security standards to guarantee customer data remains safe. Try Moosend's core features for free: https://moosend.com/register/ Get a Custom Quote: https://moosend.com/contact-us/sales/ ## Moosend Pros & Cons **What users like:** - Users love the **ease of use** of Moosend, making email marketing straightforward and accessible for beginners. (24 reviews) - Users love the **easy creation of campaigns** in Moosend, enabling great results without design skills or complexity. (13 reviews) - Users appreciate the **solid and immediate customer support** from Moosend, enhancing their experience and learning curve. (12 reviews) - Users appreciate the **user-friendly email templates** of Moosend, enabling easy creation of professional campaigns with minimal effort. (12 reviews) - Users love the **user-friendly interface** of Moosend, making their newsletter management seamless and enjoyable. (12 reviews) - Users find Moosend **affordably priced** , making it accessible and beneficial for startups like Bento Delivaz. (10 reviews) - Easy Integrations (10 reviews) - Users find Moosend's **intuitive interface** makes email marketing straightforward and enjoyable for everyone. (10 reviews) - Templates Availability (10 reviews) - Easy Setup (9 reviews) **What users dislike:** - Users find **limited templates** in Moosend, wishing for more variety and modern aesthetics to enhance their designs. (5 reviews) - Users note a **lack of features** in Moosend, particularly in customizability and image management options. (5 reviews) - Users experience **poor customer support** , particularly with unhelpful email responses that can be condescending to new users. (5 reviews) - Users find the **learning curve steep** for Moosend, requiring time to fully utilize its advanced features. (4 reviews) - Users note the **limited features** in Moosend, especially regarding templates and advanced functionalities compared to competitors. (4 reviews) - Users find the **editing issues** in Moosend's editor to be a hurdle, affecting their email design experience. (3 reviews) - Editor Limitations (3 reviews) - Users note a **lack of integrations** , leading to challenges in connecting with other marketing tools effectively. (3 reviews) - Limited Customization (3 reviews) - Not User-Friendly (3 reviews) ## Moosend Reviews ### 1. Not a Free Option Anymore **Rating:** 2.0/5.0 stars **Reviewed by:** Elba María M. | Small Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Moosend?** It was a good free competitor to MailChimp and MailerLite. It had even more features than the free forever plan from MailChimp. Great templates, automation, resending to no-opens, and scheduling, among other essential features, were available to users under the free plan. **What do you dislike about Moosend?** Moosend was sold, and they changed the free plan to a 30 days trial plan. A 30 day trial period is not enough to try this type of service, especially if you want to weigh your options and make an informed comparison for this marketing tool. That's beside the learning curve you must deal with while testing and setting up the tool. **What problems is Moosend solving and how is that benefiting you?** eMail Marketing Campaigns for me and I will also assist some customers with their campaigns. ### 2. No one saw the messages **Rating:** 1.5/5.0 stars **Reviewed by:** Todd R. | Director, Customer Success and Support, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Moosend?** Nice UI and easy to navigate. Support was helpful when needed. Easy to design an email template and import recipients from other sources. **What do you dislike about Moosend?** Set up DKIM and SPF as suggested, but the checker still said something was wrong. Had to get support to fix it. Then I sent out my campaign and it ended up in everyone's spam folders anyway. Had a terrible open rate. Canceled my account after that. **What problems is Moosend solving and how is that benefiting you?** An email tool isn't worth any price if the emails don't reach recipients' inboxes. ### 3. Buggy since it was sold **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2020 **What do you like best about Moosend?** Email design is very flexible and customer service is quite responsive. Reporting is thorough. Contact management is intuitive and easy to use. I like that contacts can be on multiple lists but only count once for billing purposes. Emails are "archived" allowing you to share the URL if needed. **What do you dislike about Moosend?** I am skeptical about deliverability. I know this is not completely in the hands of Moosend and other email marketing providers, but getting to our recipients' inbox is crucial. I once did not receive a sent email and found that my account had mysteriously been marked as "unsubscribed." The SPAM report is not reliable (support has told me this). Since they sold it, there is no longer a free version and now that we pay for it my tolerance for the bugs is ZERO. Moosend is not a US-based business. There is no support on the weekends. **Recommendations to others considering Moosend:** I would definitely consider Moosend for your email marketing needs. I am a former Constant Contact and Mailchimp user and find Moosend to be superior to those alternatives. **What problems is Moosend solving and how is that benefiting you?** Moosend allows us to professionally communicate with our constituents: students, parents, prospective families, alumni, alumni parents, donors, potential donors, and more. I've used other email marketing services and find Moosend to be the easiest to use for our needs. ### 4. Lots of potential, and lots of flaws **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2020 **What do you like best about Moosend?** Mostly decent interface (except for bugs) **What do you dislike about Moosend?** This is ridiculous. This box is marked red until I go *OVER* the character limit. Let's see if it'll submit now. I dislike the patronising support staff and my issues being glossed over or ignored (or worse, blamed on me when they are bugs their end). **Recommendations to others considering Moosend:** You might be fine if you don't run into their bugs, or get wound up by being patronised over email/chat during support (with your actual concerns being largely evaded) **What problems is Moosend solving and how is that benefiting you?** Emailing users... ## Moosend Discussions - [Can I integrate Moosend with other emailing software's like Mailchimp?](https://www.g2.com/discussions/can-i-integrate-moosend-with-other-emailing-software-s-like-mailchimp) - 2 comments, 1 upvote - [Opening mail blast](https://www.g2.com/discussions/opening-mail-blast-4f04485a-cacb-4d9a-800c-b3b6dab2182c) - 1 comment, 1 upvote - [Do you prefer to use give aways to gain subscribers or let people organically join your list?](https://www.g2.com/discussions/do-you-prefer-to-use-give-aways-to-gain-subscribers-or-let-people-organically-join-your-list) - 1 comment, 1 upvote - [Will some one help me set up a few simple campaigns?](https://www.g2.com/discussions/38110-will-some-one-help-me-set-up-a-few-simple-campaigns) - 1 comment, 1 upvote - [How do I go about adding a sender on my Moosend account?](https://www.g2.com/discussions/33932-how-do-i-go-about-adding-a-sender-on-my-moosend-account) - 1 comment, 1 upvote - [View Moosend pricing details and edition comparison](https://www.g2.com/products/moosend/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+10%3A58%3A35+-0500&secure%5Bsession_id%5D=3eaf4ca8-fa30-42ca-b721-2aa69d16c425&secure%5Btoken%5D=5d0175bae592704cf663dfc67376052a0b8ff77a868cead445f0644b347e259f&format=llm_user) ## Moosend Integrations - [Drupal](https://www.g2.com/products/drupal/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [LearnWorlds](https://www.g2.com/products/learnworlds/reviews) ## Moosend Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Detailed Server Logs - Alerts/Notifications - Drip Campaigns - Customer Segmentation **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library - Email Templates **Computing** - WYSIWYG - AI/Machine Learning - Little to No Coding - Generative AI **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing - Activity Dashboard - Activity Tracking - A/B Testing **Templates** - Library - Customization - Optimization **Edit** - Pre-Made - Build - HTML **Page Optimization** - Mobile Responsive - Web Analytics - SEO - Real-Time Analytics - Campaign Analytics - Reporting/Analytics **Experimental Design** - Multivariate testing capacities - Split Testing - Mobile Testing - AI Assisted Testing - AI Generated Variations - Multivariate Testing **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Additional Functionality** - AI Copilot - Engagement Tracking - Content Management - Visual Analytics - Real-Time Analytics - Behavior Tracking - Website Personalization - Recommendations - Real-Time Reporting - Content Analytics - Behavioral Targeting - Account Based Marketing - Website Analytics - Customer Segmentation - Customer Profiles - Template Management - Multi-Channel Marketing - Customizable Branding - Alerts/Notifications - API - Abandoned Cart Saver - Drag & Drop - Contextual Targeting - Experience Management - Campaign Management - Generative AI - WYSIWYG Editor - Reporting/Analytics - Activity Dashboard - Multi-Campaign - Campaign Segmentation - A/B Testing - Customizable Forms - Email Marketing **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability - Workflow Management - List Management - Template Management - Email Management - Subscription Management - Click Tracking **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Logistics** - Analytics - Issues - Integrations - Shareable Link **Integrations** - E-Commerce Integration - Third-Party Integrations - Domain Integration - Social Media Integration - Multi-Channel Marketing **Analytics** - Reporting and Analytics - Heatmaps - Visual Analytics **Additional Functionality** - Alerts/Notifications - Surveys & Feedback - Mobile Access - Customizable Templates - Workflow Management - Customizable Reports - Visual Editor - Conversion Rate Optimization - Access Controls/Permissions - Campaign Segmentation - Widgets - Activity Dashboard - Funnel Analysis - Drag & Drop - API - Content Management - Behavior Tracking - Landing Pages/Web Forms - Engagement Tracking - Geotargeting - AI Copilot - Monitoring - Conversion Tracking - Customizable Branding - Real-Time Data - Assessment Management - Search/Filter - Data Visualization - Statistical Analysis **Additional Functionality** - Third-Party Integrations - Customizable Branding - Email Monitoring - Generative AI - Mobile Access - WYSIWYG Editor - Real-Time Data - Unsubscribe Database - AI Copilot - Drag & Drop - Geolocation - Event Triggered Actions - Simple Mail Transfer Protocol (SMTP) - Contact Database - Campaign Analytics - SMS Messaging - Customizable Forms - Autoresponders - Email Marketing - Message Personalization - Reporting/Analytics - Dynamic Content - Customizable Fields - Campaign Scheduling - Email Distribution **Multichannel** - Web - Email - Mobile **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Agentic AI - A/B Testing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Audience Targeting - Third-Party Integrations **Reporting & Analytics** - A/B Testing - Basic Reporting **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Additional Functionality** - Campaign Segmentation - Form Builder - Contact Management - Website Management - API - Drip Campaigns - Email Marketing - Event Triggered Actions - Website Publishing Options - Engagement Tracking - Email Management - Customizable Branding - Template Management - Conversion Rate Optimization - Alerts/Notifications - Customizable Forms - SEO Management - Real Time Editing - Conversion Tracking - Campaign Management - Forms Management - Widgets - Lead Management - Customizable Fields - Activity Dashboard - Autoresponders - WYSIWYG Editor - CRM - Activity Tracking - Design Management - Content Management - Responsive Web Design - Reporting & Statistics - Lead Capture - AI Copilot - Customer Segmentation - Web Forms **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - E-Commerce Integration - Third-Party Integrations **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation ## Top Moosend Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,481 reviews) - [MailerLite](https://www.g2.com/products/mailerlite/reviews) - 4.6/5.0 (1,097 reviews) - [GetResponse](https://www.g2.com/products/getresponse/reviews) - 4.3/5.0 (1,117 reviews)