---
title: Moosend Reviews
meta_title: 'Moosend Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 744 reviews by the users' company size, role or industry
  to find out how Moosend works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 744
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Moosend Reviews
**Vendor:** Constant Contact  
**Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 744
## About Moosend
Moosend is an affordable, intuitive email marketing and marketing automation platform, suitable both for beginners and seasoned marketers. Thanks to its 1-day implementation, 130+ email templates, automation recipes, and AI Writer, users can set up their campaigns right away. And they can rest assured emails will reach the inbox as Moosend scores a 98% deliverability rate. They can also use advanced features like Audience Discovery to get smart segments based on customer behavior, transactional emails to send important updates at the right time, and custom reports to track the numbers they need. Users can pick a pricing plan that works for them. Or, create a custom plan with add-ons of their choice. No matter their plan, they can reach the support team through email or chat and get advice on how to optimize their campaigns. Finally, Moosend is GDPR and ISO-27001 compliant and follows all the latest security standards to guarantee customer data remains safe. Try Moosend&#39;s core features for free: https://moosend.com/register/ Get a Custom Quote: https://moosend.com/contact-us/sales/



## Moosend Pros & Cons
**What users like:**

- Users love the **ease of use** of Moosend, making email marketing straightforward and accessible for beginners. (24 reviews)
- Users love the **easy creation of campaigns** in Moosend, enabling great results without design skills or complexity. (13 reviews)
- Users appreciate the **solid and immediate customer support** from Moosend, enhancing their experience and learning curve. (12 reviews)
- Users appreciate the **user-friendly email templates** of Moosend, enabling easy creation of professional campaigns with minimal effort. (12 reviews)
- Users love the **user-friendly interface** of Moosend, making their newsletter management seamless and enjoyable. (12 reviews)
- Users find Moosend **affordably priced** , making it accessible and beneficial for startups like Bento Delivaz. (10 reviews)
- Easy Integrations (10 reviews)
- Users find Moosend&#39;s **intuitive interface** makes email marketing straightforward and enjoyable for everyone. (10 reviews)
- Templates Availability (10 reviews)
- Easy Setup (9 reviews)

**What users dislike:**

- Users find **limited templates** in Moosend, wishing for more variety and modern aesthetics to enhance their designs. (5 reviews)
- Users note a **lack of features** in Moosend, particularly in customizability and image management options. (5 reviews)
- Users experience **poor customer support** , particularly with unhelpful email responses that can be condescending to new users. (5 reviews)
- Users find the **learning curve steep** for Moosend, requiring time to fully utilize its advanced features. (4 reviews)
- Users note the **limited features** in Moosend, especially regarding templates and advanced functionalities compared to competitors. (4 reviews)
- Users find the **editing issues** in Moosend&#39;s editor to be a hurdle, affecting their email design experience. (3 reviews)
- Editor Limitations (3 reviews)
- Users note a **lack of integrations** , leading to challenges in connecting with other marketing tools effectively. (3 reviews)
- Limited Customization (3 reviews)
- Not User-Friendly (3 reviews)

## Moosend Reviews
  ### 1. The Easiest And Most Potent Email Campaign Manager I've Used.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Howard O. | Leading Sales Strategist | Professional Speaker | Wordsmith For Hire , Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Moosend?**

From where I sit, Moosend has one of the best campaign editors, ease of use, feature sets, and ease of intgrations of any of the email sending systems I've tried and I've had  subscriptions to most.  I love their reporting dashboard too.  Their customer service is via email but the support is quick , helpful and instructive and I've kept this subscription longer than any other.   I'm home with Moosend and wont be changing providers again.

**What do you dislike about Moosend?**

I'm not being myopic, I really can't think of anything I dislike.  If I were to nit pik, I would prefer contact management where instead of having one contact replicated in multiple lists, it would be one list of contacts where each contact would be assigned to multiple "campaigns" or "Groups".   Also, trying to use the reporting features on tablet or phone is difficult.  I think Moosend could improve mobile dashboard compatibility.

**What problems is Moosend solving and how is that benefiting you?**

Moosend helps me get my infrequent communications to large groups to the right people when I need to get it to them.   I  run events  so it's great for getting info to people who are in our seminars.

**Official Response from Eleni Kostopoulou:**

> Thank you for your thoughtful review! We’re delighted to hear that Moosend has become "home"!❤️

Your feedback on contact management and mobile compatibility is invaluable. We’re always looking to improve, and your suggestions will help us enhance our platform. We’re honored to be your chosen provider, and we look forward to continuing to support your email marketing needs.

Thanks for being a part of the Moosend family! 🐮

  ### 2. A Powerful and User-Friendly Email Marketing Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2025

**What do you like best about Moosend?**

What I really like about Moosend is how user-friendly it is.

**What do you dislike about Moosend?**

One area where Moosend could improve is in its list management features.

**What problems is Moosend solving and how is that benefiting you?**

Moosend is solving a few key problems that many businesses face when it comes to email marketing. One of the main issues it tackles is the complexity and time-consuming nature of creating and managing effective email campaigns.

  ### 3. Reliable, Easy to Use and Great Support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christine W. | Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2024

**What do you like best about Moosend?**

I like the tutorials and support. The software is easy to use and the metrics on sends are good as well.

**What do you dislike about Moosend?**

Nothing. I really like this software and its capabilities.

**What problems is Moosend solving and how is that benefiting you?**

My company doesn't use a CRM (YES, I KNOW!) so having the capabilities to prospect and send emails out via Moosend is a game changer. It has been challenging for us to hit certain goals, and Moosend has made that easier with its capabilities. I could have chosen a different platform, but found Moosend checked the boxes I needed for the price I could afford.

**Official Response from Eleni Kostopoulou:**

> Hey there! Thanks a ton for your awesome review! We’re thrilled to hear that our tutorials and support have been a big help. It’s fantastic that you find Moosend easy to use and that our metrics are hitting the mark. We’re especially excited that Moosend has been a game changer for your company, even without a CRM. Your feedback means the world to us, and we’re here to keep supporting you. Thanks for being part of the Moosend family! 🐮❤️

  ### 4. Best Email Marketing tool for beginners or for Small and Medium Enterprise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abishek R. | CRM &amp; Email Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Moosend?**

Moosend is very easy to use and integration is also very simple, it provides all the basic features that are available in other ESPs such as advanced segmentation, & Drag & Drop editor, etc...

**What do you dislike about Moosend?**

It has limitations when it comes to use for a big business and enterprise where you need more advanced and complex automation flow segmentations.

**What problems is Moosend solving and how is that benefiting you?**

Moosend solved the problem of being dependent on a developer for building the HTML template and also help kick start the marketing very fast and its very easy to use.

  ### 5. Amazing Support - Great Newsletter tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2024

**What do you like best about Moosend?**

Moosend offers a variety of templates and tools to customize your campaign exactly as you want it.
I've used it for three years now, and I'll keep using it forever.
The support is amazing, great, and fast, and I can get an answer to anything I need within minutes.
It is easy to use, and there is no need to read any kind of documentation.

**What do you dislike about Moosend?**

While I am writing my campaign, I would like to have a quick button to add the name, the title, and anything else that can be used with a shortcut.

**What problems is Moosend solving and how is that benefiting you?**

Marketing! with this tool and a large email list, I was able to increase my customers around 20% the first year.

**Official Response from Eleni Kostopoulou:**

> Thank you for your fantastic review! We’re thrilled to hear you’ll be using Moosend forever! 🥰 It’s wonderful to know our support team has been quick and helpful, and our platform easy to use.

Regarding the quick buttons to add names, titles, and other shortcuts you're mentioning, is that for the personalization tags? You can send recommendations to our lovely support team and they will share with our product team. Amazing that Moosend has helped you increase your customer base by 20%! We’re committed to helping your business grow even more! 🐮

  ### 6. Three Cheers!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lori C. | Therapist and Life Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 22, 2021

**What do you like best about Moosend?**

I have found Moosend very easy to work with & Customer Service is among the best I have experienced

**What do you dislike about Moosend?**

I wish the grey words in the dashboard were a little easier to read - Maybe it's just me? They are working on it even though no one else has complained about it

**Recommendations to others considering Moosend:**

Ask them your questions

**What problems is Moosend solving and how is that benefiting you?**

I can post videos in my newsletters and I like the drag and drop feature.

**Official Response from Eleni Kostopoulou:**

> Thank you for your feedback! We’re thrilled to hear you find Moosend easy to work with and our customer service top-notch. Our product team is looking into options to make the dashboard text clearer. We’re glad you enjoy posting videos and using the drag-and-drop feature! Happy emailing! ❤️🐮

  ### 7. Moosend delivers. I can easily count them between some of the most powerful Email Marketing tools!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2024

**What do you like best about Moosend?**

Moosend did wonders for my business! Is very intuitive and fully packed with amazing features. NOmatter your level of expertise, Moosend has something for you.  I highly recommend it!

**What do you dislike about Moosend?**

3rdparty Integrations are somehow limited

The generated reports could be more robust

**What problems is Moosend solving and how is that benefiting you?**

1. is improving Email deliverability
2.is simplifying Email Marketing for us and our clients
3. is making Email Marketing affordable

  ### 8. Easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about Moosend?**

The intuitive and user - friendly design.

**What do you dislike about Moosend?**

At the moment I don't have anything to mention as a drawback of the platform.

**What problems is Moosend solving and how is that benefiting you?**

I can create easy and quick my landing pages and conect them with my email marketing campaigns.

  ### 9. An outstanding email marketing solution, highly recommended for professional use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Saeed A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2024

**What do you like best about Moosend?**

I have found Moosend to be an exceptional solution for my email marketing requirements, surpassing my expectations in every aspect. Its intuitive interface coupled with robust features positions Moosend as a premier choice for email marketing endeavors.

The analytics dashboard offers invaluable insights into the performance of campaigns. I particularly value the comprehensive reports on open rates, click-through rates, and subscriber behavior. This data has proven pivotal in refining my strategies and enhancing overall engagement. For those seeking a dependable and feature-rich email marketing platform, I unequivocally recommend exploring Moosend. It has significantly elevated my approach to email marketing, and I am confident it can deliver similar benefits for your endeavors.

**What do you dislike about Moosend?**

Expressions of dissatisfaction regarding the presence of bugs, glitches, or other technical issues that impede the seamless utilization of the service.

**What problems is Moosend solving and how is that benefiting you?**

One of the principal challenges addressed by Moosend pertains to the intricacies associated with email marketing. Prior to adopting Moosend, I faced difficulties in integrating diverse tools and managing multifaceted aspects of my campaigns. Moosend effectively mitigates this complexity through its user-friendly interface and comprehensive features. The incorporation of a drag-and-drop editor facilitates the creation of visually appealing emails without the necessity for coding skills, thereby optimizing time and effort.

I have utilized Moosend for my email marketing campaigns, and its impact on my business has been transformative. The features and functionality provided by Moosend.com have proven to be highly advantageous in several respects.

Primarily, the user interface exhibits remarkable intuitiveness. Even for individuals without extensive technical expertise, navigating the platform is effortlessly manageable. The drag-and-drop editor streamlines the creation of visually striking and responsive emails, contributing to a seamless process. This user-friendly design has resulted in significant time savings, enabling me to allocate more focus towards the development of compelling content rather than grappling with the intricacies of the tools.

**Official Response from Eleni Kostopoulou:**

> Thank you for your high recommendation of Moosend as an outstanding email marketing solution! It's fantastic to hear that our platform has surpassed your expectations in every aspect, from the intuitive interface to robust features.
We appreciate your insights into the analytics dashboard and how it provides valuable information for refining strategies. Your feedback is invaluable. We take note of your concerns about bugs and technical issues, and we're committed to enhancing the seamless utilization of our service. If you ever encounter challenges, please feel free to reach out to our support team. We're here to ensure your experience remains top-notch! 🐮❤️

  ### 10. Moosend: Email marketing made easy & powerful.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chaitali R. | Quality Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2024

**What do you like best about Moosend?**

Once wary of email marketing, my perspective underwent a remarkable transformation upon discovering Moosend. With its intuitive drag-and-drop editor, crafting compelling emails became a seamless and enjoyable process. The comprehensive reports provided by Moosend not only simplified tracking but also contributed significantly to boosting my open rates. For those in search of a potent and user-friendly platform, I highly recommend giving Moosend a try – it's a game-changer!

**What do you dislike about Moosend?**

People complaining about problems like bugs, glitches, or other technical issues that make it hard to use the service smoothly

**What problems is Moosend solving and how is that benefiting you?**

Moosend solves the complexity of email marketing with its user-friendly interface and features. Before Moosend, managing campaigns was a struggle, but now, the drag-and-drop editor makes it easy to create appealing emails without coding. The intuitive design has saved me time, allowing more focus on content creation. It's been a game-changer for my business.

**Official Response from Eleni Kostopoulou:**

> Thank you for your positive feedback on Moosend! We're delighted to hear about your enjoyable experience with our intuitive editor and the success in boosting your open rates. If you ever encounter challenges or have further insights to share, feel free to reach out. We're here to support you! 🐮❤️

  ### 11. Build Authentic Email Experiences with Moosend, the All-in-One SaaS for Developers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mandar D. | Technical Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** November 28, 2023

**What do you like best about Moosend?**

This platform is incredibly user-friendly. As with any new tool, I needed to navigate my way around initially. I typically struggle with technology, and my usage is limited to sending numerous emails without any advanced features, so I had reservations initially. However, the customer support team was available throughout and provided substantial assistance, even though some of their explanations were a bit challenging to grasp! If I can successfully use it, I believe anyone can. I highly recommend Moosend, especially for individuals like me.

**What do you dislike about Moosend?**

I found the form designs somewhat restrictive, and I was unable to generate a form entirely from scratch without a predefined layout.

**What problems is Moosend solving and how is that benefiting you?**

In managing email marketing, our team faced challenges with bounce rates and spam while using SendGrid. However, with Moosend, our tasks have become more efficient, and we've seamlessly integrated our software with multiple tools.

**Official Response from Eleni Kostopoulou:**

> Thank you for your positive feedback on Moosend! We're thrilled you find our platform user-friendly, and we appreciate your praise for our customer support. We appreciate your feedback on form designs and understand your concern about limitations. If you ever have more insights or specific features you'd like to explore, feel free to reach out. We're here to enhance your experience! 🐮❤️

  ### 12. Effective e-mail marketing just working

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesper B. | Senior Backend Developer / Sitecore architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Moosend?**

Competitve pricing compared to other enterprise solutions providing same functionality
Really fast and helpfull customer support
Simple, understandable, and effective API
Easy to use, self service for our clients
Simple to integrate with other solutions in our composable eco-system
Extendable, easy to create custom fields in both UI and API
Powerfull automation available out of the box
Custom SMTP is a really powerfull solution and simple fix for many solutions

**What do you dislike about Moosend?**

Only e-mail marketing, but good at that
Cannot create custom automation steps
Tried to attach e-mails when using custom SMTP. It was silently failing (but customer service could easily tell and help)

**What problems is Moosend solving and how is that benefiting you?**

Connecting with members in an effective and cost-effective way

**Official Response from Eleni Kostopoulou:**

> Thank you for your detailed review! We're thrilled that you find Moosend effective for your email marketing needs. It's great to hear that you appreciate our competitive pricing, fast customer support, and easy integration. We acknowledge your points about custom automation steps and attachment issues with custom SMTP, and we’re always working on improvements. Thanks for sharing how Moosend helps you connect with your members effectively ❤️🐮

  ### 13. Moosend for Small Nonprofit

**Rating:** 3.5/5.0 stars

**Reviewed by:** Brandy S. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2024

**What do you like best about Moosend?**

It is very cost effective and simple to understand pricing. It is very easy to get up and going.

**What do you dislike about Moosend?**

It would be great if people could sign up for different topics of our enews.

**What problems is Moosend solving and how is that benefiting you?**

Easy to use system, that does not eat up all of our budget.

**Official Response from Eleni Kostopoulou:**

> Thank you for your feedback! We’re delighted to hear that Moosend’s cost-effectiveness and straightforward pricing have been beneficial for your nonprofit. Keep an eye out for new releases soon, we think you'll like what's coming! 🤫 (signing up for different topics will be an option soon!)
Happy emailing! ❤️🐮

  ### 14. A nice challenger to the big players

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about Moosend?**

Efficient, high quality and focus on deliverability, excellent customer support.

**What do you dislike about Moosend?**

The html editor is sometimes not very compliant.

**What problems is Moosend solving and how is that benefiting you?**

We needed a solution to send personalized email to our donors and automate some emails.

  ### 15. Very good

**Rating:** 4.0/5.0 stars

**Reviewed by:** P I. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2024

**What do you like best about Moosend?**

Ease of use and has helped us send email marketing.

**What do you dislike about Moosend?**

Nothing really as I've compare it with other software

**What problems is Moosend solving and how is that benefiting you?**

Email marketing management.

  ### 16. I remian impressed by the consistently good customer service/support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert F. | Visual artist, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2023

**What do you like best about Moosend?**

I moved to Moosend after researching alternatives to Mailchimp. At first I went to Brevo / Send in Blue - that was ok but wasn't a good fit for me. I really like working with the Moosend interface. Everything is clearly navigable and usability scores high. The segmentation, automation and landing page tools are really useful, and the way the site is designed helps me think clearly about the different aspects of creating and managing campaigns. 
Above all I recommend Moosend for its support. Whenever I have had a question I have been able to use chat or email  to get through to a real person very quickly. This is appreciated as often the bots out there are a frustration to thoe of us who only tend to open a chat when they have already read through the help pages and been unable to fully resolve their problem.
I regularly use Moosend reports to better understand my audience relationships and as I grow my business I know I will be able to connect Moosend to a wide variety of other services.

**What do you dislike about Moosend?**

The logo isn't great and I'd like a bit more customisation to be possible in the management of audience lists without the need to download and reimport.

**What problems is Moosend solving and how is that benefiting you?**

Moosend is helping me grow my subscriber lists in line with industry standards and good practices. It also provides me with data that helps me understand and adapt my content to be more effective.

**Official Response from Eleni Kostopoulou:**

> Thank you for sharing your experience! 🌟 We're delighted to hear that you found Moosend to be a great fit, especially after exploring alternatives. It's fantastic to know that you appreciate our interface, segmentation, automation, and landing page tools. Your shoutout to our customer support warms our hearts – we're here to help! Your feedback on audience list management is duly noted. Thanks for choosing us to support your business growth! ❤️🐮

  ### 17. Best email marketing tool that is easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachael W. | Founder/ CEO/ Owner/ Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2023

**What do you like best about Moosend?**

I find using Moosend really simple with an intuitive interface. I can set up automation emails for my different lead magnets and have them sent automatically based on a schedule of my choosing. It also provides me with relevant information to base whether the email has been opened and any actions takes (links clicked). I can send emails regaulr (1-2 times a week) to my list. I can segments my list based on different lead magents and what my clients are wanting and send them seperate emails. It is great that I can save elements that I use often as templates.

**What do you dislike about Moosend?**

I don't seem to be able to find out if it is possible to set a default for the font and text size to my emails. I need to change it for every email that I write which is a bit of a time waste. It took a while to work out how to use the email creation softward and all the relevant layouts, items and settings.

**What problems is Moosend solving and how is that benefiting you?**

Moosend helps with email marketing and being able to send my potential customers and clients regular emails. It also helps with automating campagin emails for products and lead magnets.

**Official Response from Eleni Kostopoulou:**

> Thank you for sharing your positive experience with Moosend! We're thrilled to hear that you find it the best email marketing tool! We're here to make your email marketing journey with Moosend even more efficient and enjoyable! 🐮❤️

Regarding the issues you have faced, have you reached out to our lovely support team? They're here 24/7 through the chat bot in the platform or though email at support@moosend.com. 

  ### 18. How I grow my client base at half price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christos B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2024

**What do you like best about Moosend?**

I like the simplicity in the dashboard and the automations which with other platforms had help me to grow my client base. Of course the price per month is a like in comparison to other platforms.

**What do you dislike about Moosend?**

Nothing! Has everything I need to do my job.

**What problems is Moosend solving and how is that benefiting you?**

It helps me to concentrate my whole client base (audience) emails' in an app where I separate them by my needs. Also using AI and zapier I had make many many automations with my website and no potential client leaves without any contact.

**Official Response from Eleni Kostopoulou:**

> Thank you for your great review! We're delighted to hear that you appreciate the simplicity of our dashboard and the effectiveness of our automation features. It's wonderful to know that Moosend is helping you grow your client base at an affordable price. We're also glad that our platform meets all your needs and helps you manage and segment your audience efficiently. Your feedback on using AI and Zapier for automations is much appreciated. ❤️🐮

  ### 19. Moosend - The Authentic SaaS Solution for Email Developers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sandesh P. | Software Developer Senior Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** November 29, 2023

**What do you like best about Moosend?**

This platform is really simple to use. Like with anything new, I had to figure out how to go where I wanted. I usually have a hard time with technology stuff. I only use it for sending lots of emails, nothing fancy, so I was worried at first. But the people who help customers were there the whole time and they helped me a lot, even though some of what they said was hard to understand! So, if I can use it, anyone can. I really suggest Moosend for people like me

**What do you dislike about Moosend?**

I thought the form designs were a bit limited, and I couldn't create a form from scratch without any starting layout

**What problems is Moosend solving and how is that benefiting you?**

as a email developer I have my email marketing team who facing issue of bounce ratio and spam while using sengrid ,because of moosend our works makes easier also we integrate our software for many tools

**Official Response from Eleni Kostopoulou:**

> Thank you so much for sharing your experience with Moosend! We're delighted to hear that our platform's simplicity has made it accessible for you, especially as someone who usually finds technology challenging. It's fantastic to know that our customer support team was there for you every step of the way.

We appreciate your feedback on form designs, and we'll certainly take it into consideration as we strive to enhance our features. If you ever have more insights or questions, feel free to reach out. We're here to make your email development journey seamless and enjoyable! 🐮❤️

  ### 20. Moosend : A Fresh Take on Keeping Up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manraj B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2024

**What do you like best about Moosend?**

My favorite aspect of Moosend is the dream team behind it. They're not just developers, they're marketing detectives, constantly sniffing out industry trends and challenges. Unlike some "set it and forget it" platforms, Moosend evolves right alongside you, incorporating valuable insights and user feedback into their tool.

**What do you dislike about Moosend?**

Finding something I dislike about Moosend was like searching for a unicorn on Mars. It's constantly innovating, and even if you spot a wrinkle, the responsive team is eager to hear your ideas and roll up their sleeves to make improvements. That proactive approach is music to my ears!

**What problems is Moosend solving and how is that benefiting you?**

Moosend keeps me seamlessly connected with my audience, delivering targeted messages and providing me with insightful metrics that matter. No more data overload, just actionable insights that help me refine my approach and nurture stronger relationships.

**Official Response from Eleni Kostopoulou:**

> We're thrilled to hear about your positive experience with Moosend! It's fantastic that you appreciate the dynamic and engaged team behind the platform. Their proactive approach to staying ahead of industry trends and challenges truly sets Moosend apart. If you ever come across any suggestions or ideas, you can count on our lovely support team to listen and make improvements. It's like having a dream team by your side in the world of email marketing! 🐮❤️

  ### 21. Seamless Email Marketing Solution with Intuitive Design, Powerful Automation nd Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** BEENA . | Trade Finance Executive, Banking, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2023

**What do you like best about Moosend?**

Moosend is a complete email marketing system that offers cost-effectiveness, strong automation, deep analytics, good customer service, and easy-to-use features. Moosend is a dependable option to improve your email marketing efforts and encourage significant audience involvement, regardless of your company's size.

**What do you dislike about Moosend?**

Increasing the size of Moosend's template library is one way the company may improve what it offers. Even if the current templates are elegant and polished, more options might increase diversity and support a larger range of campaigns and sectors. In spite of this, customers may develop original designs that are suited to their particular requirements and branding thanks to the available templates' flexibility and customization.

**What problems is Moosend solving and how is that benefiting you?**

Moosend tackles a number of important topics, including the intricacy of email campaign management. The platform streamlines the entire process with its intuitive design and user-friendly interface. With Moosend, you can create visually beautiful emails, manage subscriber lists, schedule campaigns, and create a streamlined process that saves you time and effort.

**Official Response from Eleni Kostopoulou:**

> Thanks for your positive review! 🐮❤️
We're delighted to hear that Moosend's seamless email marketing, cost-effectiveness, powerful automation, and exceptional support have contributed to your success. Your insights on expanding our template library are noted, and we appreciate your suggestions for even greater diversity in campaign options.

If you have any further ideas or specific requirements, feel free to share. We're here to support your email marketing efforts.

  ### 22. An Exceptional Email Marketing Solution - Highly Recommended

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hrutalee S. | Digital Marketing Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about Moosend?**

I've been using Moosend for my email marketing needs, and I must say it has exceeded my expectations on every front. From its user-friendly interface to its powerful features, Moosend stands out as a top-notch email marketing solution.

The analytics dashboard provides valuable insights into campaign performance. I appreciate the detailed reports on open rates, click-through rates, and subscriber behavior. This data has been instrumental in fine-tuning my strategies and improving overall engagement.  If you're in search of a reliable and feature-rich email marketing platform, I highly recommend giving Moosend a try. It has certainly elevated my email marketing game, and I'm confident it can do the same for you.

**What do you dislike about Moosend?**

Complaints about bugs, glitches, or other technical problems that hinder the smooth use of the service.

**What problems is Moosend solving and how is that benefiting you?**

One of the primary issues Moosend solves is the complexity of email marketing. Before using Moosend, I struggled with integrating different tools and managing various aspects of my campaigns. Moosend simplifies the entire process with its user-friendly interface and comprehensive features. The drag-and-drop editor allows me to create visually appealing emails without any coding skills, saving me time and effort.

I have been using Moosend for my email marketing campaigns, and I must say it has been a game-changer for my business. The features and functionality offered by Moosend.com have significantly benefited me in various ways.

First and foremost, the user interface is incredibly intuitive. Even for someone like me who isn't a tech expert, navigating through the platform is a breeze. The drag-and-drop editor makes creating visually stunning and responsive emails a seamless process. This user-friendly design has saved me a lot of time, allowing me to focus more on crafting compelling content rather than struggling with the tools.

**Official Response from Eleni Kostopoulou:**

> Thank you for your glowing recommendation! 🐮❤️
We're thrilled to hear that Moosend has exceeded your expectations with its user-friendly interface, powerful features, and insightful analytics.

We take your feedback about bugs, glitches, and technical issues seriously. Our team is committed to providing a seamless experience, and we're actively working to address any concerns. If you encounter specific issues or have further suggestions, please reach out. 

  ### 23. simple and intuitive,

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mauro C. | Art Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about Moosend?**

simple and intuitive, it has everything I need to set up my DEM campaigns. Fantastic.

**What do you dislike about Moosend?**

I found myself wasting a lot of time because I didn't update the chosen layout and the test I send is not accurate. Now I understand, I would improve the "Update campaign & continue" button... I didn't click it to confirm because the drop-down menu appeared with the options "Save as template" or "save as Draft". I would divide the options differently.

**What problems is Moosend solving and how is that benefiting you?**

I can use the service and pay only when I actually need it. I can then purchase credits for mailings.

**Official Response from Eleni Kostopoulou:**

> Thank you for your review! We're glad to hear that you find Moosend simple and intuitive for setting up your campaigns. Your feedback about the "Update campaign & continue" button is valuable. It’s great to know that our pay-as-you-go option works well for you. Thanks for sharing your thoughts and for using Moosend! 🐮❤️

  ### 24. Kingsten views on moodsend

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kingsten S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about Moosend?**

I have been using this platform more than a year and I love all the feature and services they provide, as a key important features like personalization. Which helps our campaign performance to grow drastically and segmentation of the base helps us to curate the base to target the relevant audience. As it's a easy to use platform with more hidden features.

**What do you dislike about Moosend?**

I haven't seen any such features like dislike, as this platform is a growing platform with lot more feature that helps any of the organisation to grow at a steady and drastic growth. It will full you need and extra want on time.

**What problems is Moosend solving and how is that benefiting you?**

On a recent time when we started sending high volume to the dormant base we see more bounce rate which lead the campaign performance to decrease. Then we get the best help support and guidance from the support team to solve this issue permanently, which Increse to performance to grow through the journey.

**Official Response from Eleni Kostopoulou:**

> Thanks for sharing your views on Moosend! Thrilled to hear you love our features and services! Your positive experience and our support in tackling bounce rates make us happy to contribute to your growth journey. If there's anything more you'd like to explore or discuss, we're here for you! ❤️🐮

  ### 25. Moosend: A Game-Changer in Email Marketing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Manickam v. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about Moosend?**

Moosend has truly revolutionized my approach to email marketing and automation. What I love most is its unparalleled user-friendly interface that caters to both beginners and seasoned professionals. The drag-and-drop editor makes crafting visually stunning emails a breeze, and the extensive library of templates ensures I always find the perfect design for any campaign.

**What do you dislike about Moosend?**

While my overall experience with Moosend has been overwhelmingly positive, there are occasional glitches in the system that can be a bit frustrating. However, it's important to note that the support team is always quick to address these issues and provide effective solutions.

**What problems is Moosend solving and how is that benefiting you?**

I use Moosend primarily for email marketing to promote and engage with my target audience. The platform enables me to create and send visually appealing and personalized email campaigns, allowing me to effectively communicate with my subscribers and customers.

**Official Response from Eleni Kostopoulou:**

> Thanks so much for sharing the love! Thrilled to hear Moosend has transformed your email marketing game! The user-friendly interface and drag-and-drop editor are indeed game-changers 😎. We're happy to hear our support team was able to help! ❤️🐮

  ### 26. Easy to use and helpful support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about Moosend?**

After playing around with the platform, Moosend is quite simple to navigate. Their support staff are also quick to respond and incredibley thorough with their help. Moosend has defintely made it easy for me to begin sending out newsletters!

**What do you dislike about Moosend?**

Nothing to report! Overall, all my questions and inquiries have been answered and resolved with ease.

**What problems is Moosend solving and how is that benefiting you?**

Starting from scratch to build up newsletters can be overwhelming, but Moosend has made it so everything on the backend of developement is seamless. Their FAQ page is very informative and the support staff are great. From planning to execution, Moosend has made it easy for me to start my campaigns.

**Official Response from Eleni Kostopoulou:**

> Thank you for your wonderful review! We're thrilled to hear that you find Moosend easy to navigate and that our support staff has been helpful and responsive. It's great to know that Moosend has made it easy for you to start sending out newsletters and that our FAQ page and support team have been valuable resources for you. We're here to make your email marketing journey smooth and successful. ❤️🐮

  ### 27. best email marketing tool which makes marketing easier than before

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adesh H. | Assistant Manager - Email Operations, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2023

**What do you like best about Moosend?**

About 6 monthsago, my company made a big shift from using SendGrid to Moosend, and it's been a game-changer for us. Our delivery rates, open rates, click-through rates - basically, all the measurable aspects - saw remarkable improvements.

**What do you dislike about Moosend?**

I'm still trying to learn how to put my own 'unsubscribe' link at the end of the email. I don't like how the default one looks. Also, I wish there were more font choices available to use.

**What problems is Moosend solving and how is that benefiting you?**

We don't need email marketing tools all the time, so we like pay-as-you-go options. We tried Moosend recently and got better results than before. It's easy to use and their support team is quick and helpful. They offer different ways to confirm emails and help track what customers like. Creating contact lists is quick and hassle-free.

**Official Response from Eleni Kostopoulou:**

> Thanks for the glowing review! ❤️🐮
We're thrilled to hear Moosend has been a game-changer for your email marketing. We appreciate your feedback on the 'unsubscribe' link and font choices – our team is actively working on enhancing customization options. If you need assistance or have further suggestions, feel free to reach out. We're here to support your success with Moosend.


  ### 28. User friendly and top notch support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Moosend?**

I didn't know anything about autoresponders or email marketing until about a month ago.  I found Moosend to be very user-friendly for a newbie. Support was accessible whenever I needed it. Some pros that have been helping me have complimented how I was able to pick up the integration and design aspects so quickly.  I think it has a lot to do with the above-mentioned points.

**What do you dislike about Moosend?**

the email builder could be a bit more intuitive but its still functional

**What problems is Moosend solving and how is that benefiting you?**

automated emails with 3rd party integration.  It allows me to reach a wider audience with ease

**Official Response from Eleni Kostopoulou:**

> Thank you for your wonderful feedback! We’re thrilled to hear that Moosend has been user-friendly and that our support team has been there for you. It’s fantastic that you’ve picked up the integration and design aspects so quickly. We're always working on making the email builder the best out there. Thanks for sharing your experience! ❤️🐮

  ### 29. Powerful Email Marketing Made Easy, Even for a Tech Novice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandip S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2024

**What do you like best about Moosend?**

Drag-and-drop! Building emails with Moosend is like playing digital dress-up. It's so intuitive, that even I can create professional-looking campaigns without banging my head against the keyboard.
Automation on autopilot: Setting up autoresponder sequences used to be a nightmare. Thankfully, Moosend's templates are like cheat codes for my business. Welcome emails, abandoned cart reminders, even birthday wishes—it's all there, ready to go.
Data that makes sense: Numbers used to scare me, but Moosend's reports are fun to dig into. I can see what's working (and what's not) at a glance, so I can tweak my campaigns like a pro.

**What do you dislike about Moosend?**

Feature Feast (sometimes): The sheer number of features can be overwhelming at first. It's like walking into a candy store with ALL the options – you know, that feeling when you can't decide what to get? But once you explore and find your favorites, it's smooth sailing.
Free plan limitations: The free plan is fantastic for testing the waters, but if you have a growing audience, you'll hit its limits pretty quickly. Be prepared to upgrade as your email list flourishes (which it will, thanks to Moosend!).

**What problems is Moosend solving and how is that benefiting you?**

It is more than just an email tool; it's a growth engine. My open rates have increased, unsubscribes are a distant memory, and I'm finally seeing real results from my email marketing efforts. Thanks to Moosend, I can focus on what I do best – building my business, not battling email software.

**Official Response from Eleni Kostopoulou:**

> We're thrilled you enjoy the creative process with Moosend's drag-and-drop feature! Simplifying complex tasks through automation templates is our goal, ensuring a seamless experience. While our feature variety may feel like a candy store initially, we encourage exploration to tailor Moosend to your needs. As your audience grows, we're here to support your journey as you unlock the full potential of your email campaigns! 🐮❤️

  ### 30. An all-in-one email automation tool!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aarzoo B. | Assistant Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2023

**What do you like best about Moosend?**

This software has mostly everything covered but my favourite feature is the newsletter builder which helps me easily create newsletter templates with just dragging and dropping. I also like the email reminder feature for webinars. This has definitely made life easier.

**What do you dislike about Moosend?**

I wish the trial period was slightly longer because for me to try this out with our webinars, I'd need atleast two months. Also while adding my email list which is pretty long, the application takes a bit too long to load. But apart from this nothing else as of now. In terms of implementation haven't faced any issues yet.

**What problems is Moosend solving and how is that benefiting you?**

Moosend is basically helping me build email templates/newsletter templates myself without having me seek help from a designer or developer.

**Official Response from Eleni Kostopoulou:**

> Thank you for sharing your enthusiasm about Moosend as your all-in-one email automation tool! We're delighted to hear that the newsletter builder and webinar email reminders have made a positive impact on your experience. We appreciate your feedback on the trial period and loading time for email lists – valuable insights that help us improve. Rest assured, we're constantly working to enhance your Moosend journey. Thanks for choosing us for your email automation needs! ❤️🐮

  ### 31. Moosend review after 5 months of use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Themis T. | Systems adminisrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Moosend?**

tech support, they are very active and helpful

**What do you dislike about Moosend?**

Some UI elements could be more visible (button and popup placement, mostly)

**What problems is Moosend solving and how is that benefiting you?**

My office needs to essent bi-weekly newsletters, and Moosend covers that fine

**Official Response from Eleni Kostopoulou:**

> Thank you for sharing your experience with Moosend! We’re thrilled to hear that our support team has been helpful! We appreciate your feedback on the UI elements and will share this with our support team. Your insights are invaluable to us! ❤️🐮

  ### 32. New Moosend user, very impressed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about Moosend?**

I'm just setting up Moosend for the first time, and had a few questions for Customer Support. It was refresing to get a response quickly. I had two issues that needed resolution, and they made sure their response addressed both of them. Impressive.

**What do you dislike about Moosend?**

There are some videos to coach you through the setup process, but they're outdated. You could look for the UI differences and work your way through the setup, or you could look through their documentation, which is more updated. 
Time for some new videos for those who are visual learners!

**What problems is Moosend solving and how is that benefiting you?**

I'm bringing a new email list to life, using Moosend for the first tiem. It's inexpensive, appears to be robust and have great support.

**Official Response from Eleni Kostopoulou:**

> Thank you for your wonderful review! We're delighted to hear that our Customer Support team was able to assist you quickly and effectively. We appreciate your feedback about the setup videos and will work on updating them for a better experience as soon as possible. It's great to know that Moosend is helping you bring your new email list to life. We're committed to providing robust and cost-effective solutions with excellent support. ❤️🐮

  ### 33. Quick & Easy Campaigning

**Rating:** 5.0/5.0 stars

**Reviewed by:** Navamey K. | Asst Contracting Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2024

**What do you like best about Moosend?**

Easy to use and does not need highly skilled staff to do. The analytics is good and gives clear reports. Invalid Emails can be easily sorted.

**What do you dislike about Moosend?**

I am yet to figure out how the unsubscribe button works

**What problems is Moosend solving and how is that benefiting you?**

Creation of Newsletters and doing RSVP for our trade shows etc. Lot of time is saved.

**Official Response from Eleni Kostopoulou:**

> Thank you for your feedback! We’re glad you find Moosend easy to use with clear analytics! Please reach out to our lovely support team to help you with the unsubscribe button, they're always eager to support you! ❤️🐮

  ### 34. Moosend Email Marketing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nandhini B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about Moosend?**

It has many features like subject line A/B testing which is useful for advertsing.Drag and Drop newsletter editor is useful and setting it up fastly. Countdown Timers helps users to convert easier and in a most efficient way

**What do you dislike about Moosend?**

Pricing is higher for 500 subscribers and when we scale up pricing is much higher. Customer support reverts very lately hinders the performance of the implementation. Integration is not seamless with the website.

**What problems is Moosend solving and how is that benefiting you?**

Moosend helps us to automation campaign for our website. Implementation process is very easy. It reaches users at the right time than manually sending email to website journey of our customers.

**Official Response from Eleni Kostopoulou:**

> Thank you for your insightful review! We're glad to hear that you find our features like subject line A/B testing, the drag-and-drop editor, and countdown timers helpful for your email marketing needs. We appreciate your feedback on pricing, customer support, and integration, and we'll work on improving these aspects. It's great to know that Moosend is helping you automate campaigns and reach your users at the right time. ❤️🐮

  ### 35. Moosend: An Effecient Email Marketing Solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vaishnavi A. | Marketing Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about Moosend?**

Moosend has truly impressed me with its efficient features and user-friendly interface. The drag-and-drop editor and powerful automation tools have greatly improved our email marketing campaigns. It tracks and analyzes performance through detailed reports and refine our strategies for better results. It has the excellent customer support team ensuring a smooth experience for our marketing team. Overall, Moosend is a reliable and effective solution for our email marketing needs.

**What do you dislike about Moosend?**

I've had a positive experience using Moosend for my email marketing needs, but like any platform, there are areas for improvement. I've encountered delays in customer support response sometimes, and it would be great if the response can be more faster in resolving queries. The reporting and analytics tools can also be more enhanced for a better in-depth insights.

**What problems is Moosend solving and how is that benefiting you?**

Moosend is a user-friendly platform for an efficient email marketing solution. Its features have streamlined our email campaigns, making them more efficient and effective. The automation tools in Moosend has reduced manual efforts, allowing us to focus on strategy and content creation. With Moosend, we've experienced an increase in customer engagement, better tracking of campaign performance, and ultimately, a positive impact on our business results.

**Official Response from Eleni Kostopoulou:**

> Thrilled to hear that Moosend has been an efficient email marketing solution for you! We're delighted you appreciate the user-friendly interface, drag-and-drop editor, and powerful automation tools. Your feedback on customer support response times and analytics tools is valuable, and we're committed to continuous improvement. Thanks for choosing Moosend to enhance your email marketing campaigns! ❤️🐮

  ### 36. A Must Have for Easy Email Marketing😍

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jageshwar M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2023

**What do you like best about Moosend?**

Moosend is its user-friendly interface. The platform makes it remarkably easy to navigate and create effective email campaigns. The simplicity of the design doesn't compromise on powerful features, allowing me to efficiently manage my email marketing tasks without a steep learning curve. It's a practical and effective solution for my agency's needs.

**What do you dislike about Moosend?**

While Moosend generally meets my email marketing needs, one aspect that could be improved is the template customization options. I find that having more flexibility in design customization would enhance the platform's overall user experience.

**What problems is Moosend solving and how is that benefiting you?**

Moosend has effectively addressed several challenges in my email marketing efforts. Firstly, it streamlines the campaign creation process with its intuitive interface, saving me valuable time and ensuring a more efficient workflow. The platform's robust analytics provide valuable insights, enabling me to optimize campaigns for better engagement and results. Moosend's automation features have significantly improved the precision of targeted communication, enhancing overall campaign effectiveness. In essence, Moosend's solutions have not only simplified my email marketing tasks but also contributed to improved performance and client satisfaction.

**Official Response from Eleni Kostopoulou:**

> Thrilled to hear Moosend is a must-have for your easy email marketing! The user-friendly interface and powerful features are our pride. Your feedback on template customization is valuable, and we're always working to enhance your experience. Thanks for being part of the Moosend family! ❤️🐮"

  ### 37. Best Email marketing platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amit K. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 22, 2023

**What do you like best about Moosend?**

Moosend is really easy to undersatnd, there are no complexities. I don't have any technical background due to which I face issues with few mailing platform but Moosend has solved this problem it is really easy to navigate and use the platform effectively. It also offers various email templates, I can easily create professional and designed mails without extensive designing skills.

**What do you dislike about Moosend?**

There's nothing to dislike about in Moosend though there are only limited options available in the basic plan. Rest everything is upto the mark.

**What problems is Moosend solving and how is that benefiting you?**

Without technical background it's difficult to understand mail platforms and creation of designed mails is bit challenging but with Moosend everything is possible with one click of the mouse one can easily create designed mail, email automation process. Furthermore it includes monitoring and analytics tools which helps to track the performance of mail campaigns easily.

**Official Response from Eleni Kostopoulou:**

> Thanks so much for your detailed feedback! 🐮❤️ We're very glad you're finding it easy to use and learn. 
If you ever want to share more feedback please feel free to reach out to letusknow@moosend.com. 
Happy emailing!  

  ### 38. Moosend - The Genuine SaaS Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** ☁️Vignesh D. | Salesforce Marketing Cloud Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** November 28, 2023

**What do you like best about Moosend?**

Moosend is value for money and most of the advanced features are available in the base packages.

The tools for segmentation and marketing automation are excellent. I could simply set up automations with workflow templates.

Everything in the tool is simple to use and pick up quickly. It makes the users to use it frequently.

Reaching support representatives using live chat is very simple. In my experience, responses are rather prompt and have been useful in answering my questions.

The reports include information on email clients and devices, a click heatmap, and geolocation data. They are comprehensive and well-organized.

Linking the website/Cloud platforms to receive comprehensive campaign tracking is a much-needed and helpful one. Source data can be fetched from any other CRM or cloud platform through simple integration steps.

Moosend offers a range of connections and industry-specific solutions that make it easier to import the data into the system.

The creation of landing sites, cloud pages, personalized emails, and other associated blocks is quite easy, and there are plenty of support papers accessible to assist with the new solution's implementation.

**What do you dislike about Moosend?**

No CRM on its own.
Lack of community groups to get more updates about the product and learning.
Limited templates for email creation when compared to other Email Marketers.
Lack of default integration with products like litmus to check the mobile and desktop responsive emails.

**What problems is Moosend solving and how is that benefiting you?**

Our Email marketing team and demand creation departments now depend heavily on Moosend. Our team has discovered that adding subscription forms and launching RSS campaigns is simple and saves time and effort thanks to the plugin's easy-to-use interface and seamless WordPress integration. It allows us to watch subscriber behavior and optimize their campaigns by keeping an eye on email opens and clicks. 
For us, the capability to design aesthetically pleasing landing pages with lead capture forms has proven to be an asset.

**Official Response from Eleni Kostopoulou:**

> Thanks a ton for sharing such a detailed review! ❤️🐮 We're thrilled to hear you're finding great value in Moosend.

It's fantastic that you appreciate the advanced features available in the base packages, the simplicity of use, and the effectiveness of segmentation and marketing automation tools. We're glad to be a reliable solution for your email marketing needs, and it's heartening to know that the support team has been prompt and helpful.

Your insights into the comprehensive reports, integration capabilities, and the ease of creating landing pages are truly appreciated. We're always looking to improve, and your feedback is invaluable.

Regarding your concerns, there is a Facebook community group were users exchange information, and we're actively exploring ways to enhance it. Our team is also working on expanding the template library and exploring default integrations. 

It's wonderful to hear that Moosend has become an integral part of your email marketing and demand creation efforts, making tasks simpler and more efficient. We're committed to continuously improving our platform to better serve your needs.

Thanks again for your insights, and we look forward to supporting your marketing endeavors!

  ### 39. Moosend brings marketing campaigns closer to everyone

**Rating:** 5.0/5.0 stars

**Reviewed by:** Augusto D. | Senior Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about Moosend?**

Its no code campaign builder. It is a platform that with minimal to null developer time is needed to start sending campaigns. It is user friendly and very intuitive. It allows to have AB testing, personalization, segmentation, landing pages and form, all in one place!
Customer support is spot on, they will work to solve your issue very fast.

**What do you dislike about Moosend?**

I felt that forms where a little limited in their designs, and there wasn't an option to create a form from scratch, with no previous layout.

**What problems is Moosend solving and how is that benefiting you?**

Moosend allows to create email campaigns from zero, using one of your templates or uploading a template. This helps reduce time and costs of a developer.
It allows to personalize emails through segmentation and AB testing, all in one place.

**Official Response from Eleni Kostopoulou:**

> Thank you for sharing your experience with Moosend! ❤️🐮

It's great to hear that you find the platform user-friendly and intuitive, and that it provides a range of features to help with email marketing campaigns. The no-code campaign builder, AB testing, personalization, segmentation, landing pages, and forms are all valuable tools that can help businesses improve their email marketing efforts.

Regarding our forms feature, I can see how having limited form designs could be frustrating, but our Product team is working on enhancing them! However, our support team is always available to offer assistance and guidance.

Thank you for recommending Moosend to others!

  ### 40. Best of moosend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sheik D. | Email Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2023

**What do you like best about Moosend?**

This feature appears to be easy, but it is more effective when utilised in communication. Personalisation is the best and foremost feature that helps us to raise the relevancy of the communication, which results in increased campaign performance and better income. The platform assists us in completing the assignment as soon as possible with the great UI.

**What do you dislike about Moosend?**

As the world moves towards AI, I recommend using the AI feature as much as possible to eliminate micro or repetitive work, which results in easy to use and user friendly with the help of AI.

**What problems is Moosend solving and how is that benefiting you?**

In a successful automation consists of two parts as executing the Camphain and most main part is analysing the campaign persormance that we wanted in our s3 bucket. That is the most and important problems solved by moosend

**Official Response from Eleni Kostopoulou:**

> Thanks os much for you detailed feedback! ❤️🐮 We're super excited that Moosend has helped raise your revenue! That's exactly what we want to hear! 
You'll also be glad to know that we've already released our Beta version of the AI Generator! 🥳 Make sure you check it out. 

  ### 41. Moosend Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** A'leah L. | Building Materials, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Moosend?**

The most thing that I like about Moonsend is that it's very simple and easy to use and very user friendly . It's not very bad or confusing

**What do you dislike about Moosend?**

It has a lot of errors most of the time and will freeze up .

**What problems is Moosend solving and how is that benefiting you?**

I never had any problem with Moosend it works very good for me and also helps me move more faster and also very easy to use and manage .

**Official Response from Eleni Kostopoulou:**

> Thank you for your feedback! We’re glad to hear you find Moosend simple and user-friendly. We’re sorry to hear about the errors and freezing issues. We’re constantly working to improve our platform and appreciate your input. Thanks for sharing your experience! ❤️🐮

  ### 42. Overall great exprerience, update on some features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Moosend?**

Clean design and easy to use
great stats

**What do you dislike about Moosend?**

not easy custom design and editor
also missign flexibility in custom forms

**What problems is Moosend solving and how is that benefiting you?**

Direct access of promotions, transactional emails and automations

**Official Response from Eleni Kostopoulou:**

> Thank you for your review! We're happy to hear that you appreciate Moosend's clean design and user-friendly interface. We understand your concerns about more custom options and we're always working on improvements. It's great to know that Moosend helps you with promotions, transactional emails, and automations. Thanks for sharing your experience! ❤️🐮

  ### 43. A Comprehensive Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2023

**What do you like best about Moosend?**

Firstly, the user-friendly interface of Moosend is excellent. Moosend's analytics tools provide valuable insights, enabling us to make data-driven decisions to optimize our campaigns. Overall, Moosend's solutions have enhanced our efficiency, improved campaign performance, and ultimately contributed to a more effective and targeted approach in our email marketing efforts.

**What do you dislike about Moosend?**

I wish Moosend offered more advanced design customization options for greater creative flexibility.

**What problems is Moosend solving and how is that benefiting you?**

It simplifies tasks such as list management and email design, enabling us to easily identify effective strategies and enhance our emails. Moosend's performance insights help engage more people and achieve desired actions. The drag-and-drop editor allows me to design visually stunning emails. Overall, Moosend's offerings have increased our operational efficiency, refined audience targeting, and significantly elevated the effectiveness of our email marketing efforts.

**Official Response from Eleni Kostopoulou:**

> Thank you for sharing your feedack! We're thrilled to hear that Moosend's user-friendly interface and analytics tools have significantly contributed to enhancing your efficiency and optimizing campaign performance.

We appreciate your feedback about the desire for more advanced design customization options. Your input is invaluable, and we're actively exploring ways to provide greater creative flexibility.

If you have additional thoughts or specific suggestions, please feel free to share them at letusknow@moosend.com.

Here's to continued success with Moosend! ❤️🐮

  ### 44. Simplifying Email Marketing Effectively

**Rating:** 5.0/5.0 stars

**Reviewed by:** V P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Moosend?**

I really like how easy Moosend is to use, and it has everything I need for email marketing. Plus, its automation tools make things so much simpler, saving me time. It's great for businesses wanting to connect with their audience through email.

**What do you dislike about Moosend?**

I wish Moosend had more templates to choose from for email designs.

**What problems is Moosend solving and how is that benefiting you?**

Moosend's features make our business promotion better by increasing engagement. It saves time by automating tasks and keeps communication with our audience steady. The easy drag-and-drop editor makes creating emails simple for everyone, no matter their tech skills. Plus, it helps us see how well our emails are doing.

**Official Response from Eleni Kostopoulou:**

> Thanks for sharing your thoughts on Moosend! Glad it's simplifying your email marketing effectively. While we're working on more templates, it's great to hear it's making your business promotion better, saving time, and offering a user-friendly experience. Any more insights or needs, we're here for you! ❤️🐮"

  ### 45. My thought on moosend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yamini Sudha  I. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about Moosend?**

The features and services I like about moosens is there personalising the communication which helps the campaign performance to boost at a drastic level as it adds up relevance of the communication. This platform is easy to use as its user friendly, the automating all the communication with various channel is a all in one platform.

**What do you dislike about Moosend?**

I don't have any such dislike about moosend. As I'm more families with the tools and features. It helps us to increase the company revenue in a indirect way.

**What problems is Moosend solving and how is that benefiting you?**

The main problem we faced is bounce rate in email, that has been addressed and solved which helps us to increase our revenue.

**Official Response from Eleni Kostopoulou:**

> Thanks for sharing your thoughts on Moosend! Delighted to hear you love the personalization features! If you ever need more support or have suggestions, we're here for you! ❤️🐮

  ### 46. Great and Easy To Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mayowa d. | Full Stack Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2024

**What do you like best about Moosend?**

I love the drag and drop experience and easy it was to use

**What do you dislike about Moosend?**

nothing at the moment, may be more longer free usage

**What problems is Moosend solving and how is that benefiting you?**

solving fast and easy way to create an email template

**Official Response from Eleni Kostopoulou:**

> Thank you for your feedback! We’re thrilled you love the drag-and-drop experience and find Moosend easy to use. We find 30 days sufficient to get to know our tool, but if you need more help, please reach out to our lovely support team! Thanks for sharing your thoughts! ❤️🐮

  ### 47. Easy and fun to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chetna G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2023

**What do you like best about Moosend?**

Moosend shows me metrics and data of how my emails have been doing and gives insight on how I can improve to better reach new clientele. They are easy to contact and are always willing to answer any questions or concerns we may have about the platform.

**What do you dislike about Moosend?**

Moosend does take a long time to upload mailing lists, especially if there are thousands of emails, making it time consuming to upload the lists.

**What problems is Moosend solving and how is that benefiting you?**

Moosend makes it easy to send out thousands of emails all at once rather than having to send out emails one by one. They are also making it creative and fun to construct emails by providing templates that spark creativity and make it exciting to draft up emails to reach thousands of clients in one day!

  ### 48. User friendly experience & customer satisfaction

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aarthi R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about Moosend?**

Easy to learn ,lesser time consumption & cost effective .

Grabs attention & attraction of the customer in a glimpse of an eye

Customer support is very good 

Very easy to implement

Many features available which benefits the customers or the users

Because of its special features, customers tend to use it more frequently 

There is an ease of integration in moosend which makes it more valuable

**What do you dislike about Moosend?**

There is nothing to dislike about moosend for me .

**What problems is Moosend solving and how is that benefiting you?**

Marketing , personalizing and customising stuffs at the ease of my place and comfort

**Official Response from Eleni Kostopoulou:**

> "Delighted to hear about your user-friendly experience with Moosend! Your positive feedback on learning ease, cost-effectiveness, and customer support warms our hearts. We're thrilled to be your go-to choice! ❤️🐮

  ### 49. Quick response and resolution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about Moosend?**

Moosend has excellent support. I have sent emails multiple times and always get a response the same day. The most recent issue was a browser problem and nothing to do with Moosend, but they were able to reserach the isse and find a solution for me.

**What do you dislike about Moosend?**

I haven’t had any problems using Moosend. I use it once a month at the most, but it has always been a smooth process.

**What problems is Moosend solving and how is that benefiting you?**

Moosend allows marketing of CBD products, which some of our clients offer.

**Official Response from Eleni Kostopoulou:**

> Thank you for your kind review! We're pleased to hear that our support team has been responsive and helpful, even resolving issues outside of Moosend. It's great to know that Moosend has been a smooth experience for you. We're glad to support your marketing needs! ❤️🐮

  ### 50. Easy to use email marketing tool, best for new users

**Rating:** 3.5/5.0 stars

**Reviewed by:** Surbhi K. | SDET, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about Moosend?**

Sceduling multiple campaigns using count down timer and creating interactive newsletters and analytics given by Moosend is little better than mailchimp, It is cheaper compared to other Email marketing tools. Can be easily integrated with ecommerce platforms.

**What do you dislike about Moosend?**

We create our own customised newsletter template, moosend does not provide templates with higher user interactive values and we can not create our own customised template and one more thing is response is slow to heavy load.

**What problems is Moosend solving and how is that benefiting you?**

Newsletter automation made life easy and It saves time

**Official Response from Eleni Kostopoulou:**

> Thanks for sharing your insights! We're thrilled to hear you find Moosend easy to use, especially for scheduling campaigns with countdown timers, creating interactive newsletters, and leveraging analytics. It's fantastic to be part of your journey, and we appreciate your feedback on custom templates and response times under heavy load. Please feel free to give us more details on what you're looking for in templates at letusknow@moosend.com. We're always working to improve, and your input is invaluable. Thanks for choosing Moosend for your email marketing needs! ❤️🐮


## Moosend Discussions
  - [Can I integrate Moosend with other emailing software&#39;s like Mailchimp?](https://www.g2.com/discussions/can-i-integrate-moosend-with-other-emailing-software-s-like-mailchimp) - 2 comments, 1 upvote
  - [Opening mail blast](https://www.g2.com/discussions/opening-mail-blast-4f04485a-cacb-4d9a-800c-b3b6dab2182c) - 1 comment, 1 upvote
  - [Do you prefer to use give aways to gain subscribers or let people organically join your list?](https://www.g2.com/discussions/do-you-prefer-to-use-give-aways-to-gain-subscribers-or-let-people-organically-join-your-list) - 1 comment, 1 upvote
  - [Will some one help me set up a few simple campaigns?](https://www.g2.com/discussions/38110-will-some-one-help-me-set-up-a-few-simple-campaigns) - 1 comment, 1 upvote
  - [How do I go about adding a sender on my Moosend account?](https://www.g2.com/discussions/33932-how-do-i-go-about-adding-a-sender-on-my-moosend-account) - 1 comment, 1 upvote

- [View Moosend pricing details and edition comparison](https://www.g2.com/products/moosend/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-20+08%3A18%3A51+-0500&secure%5Bsession_id%5D=a2c270a7-58e0-4b6b-8e79-0a1074ca25e5&secure%5Btoken%5D=6cb6c3de01b1495b9a3c0da368fa1802804a1242d7bec1fbc2e2920a77546073&format=llm_user)
## Moosend Integrations
  - [Drupal](https://www.g2.com/products/drupal/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [LearnWorlds](https://www.g2.com/products/learnworlds/reviews)

## Moosend Features
**Email Marketing**
- Email and Mobile Preview
- Manage Email Lists
- High-Volume Sending
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
- Multi-user Account
- Surveys

**Administration**
- Template Creation
- Preset Template Availability
- Custom Unsubscribe
- Email Segmentation
- Detailed Server Logs
- Notifications

**Visitor Behavior**
- Monitoring
- Targeting
- Guided Selling

**Templates**
- Text and Themes
- Stock Images
- Proofing
- Mobile Responsive

**Page Customization**
- Drag and Drop
- Templates
- Advanced Customization
- Content Library

**Computing**
- WYSIWYG
- AI/Machine Learning
- Little to No Coding

**Agentic AI - Personalization**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Integrations**
- Webhooks
- Event Tracking API
- Mail Send API
- Spam Filter Testing

**Templates**
- Library
- Customization
- Optimization

**Edit**
- Pre-Made
- Build
- HTML

**Page Optimization**
- Mobile Responsive
- Web Analytics
- SEO

**Experimental Design**
- Multivariate testing capacities
- Concurrent Testing
- Mobile Testing
- AI Assisted Testing
- AI Generated Variations

**AI Personalization - Personalization**
- Predictive Recommendations
- Audience Segmentation
- Adaptive Content

**Platform**
- Custom Tracking Domain
- Multiple Domains
- Dedicated IP
- Documentation
- Sender Reputation Management
- Tracking & Reporting
- Enterprise Scalability
- Performance and Reliability

**Personalization**
- Recommendation
- Content
- Cart Abandonment
- Search
- Personalization Engine
- Product Recommendations
- A/B Testing
- Personalized Messaging

**Logistics**
- Analytics
- Issues
- Integrations
- Shareable Link

**Integrations**
- E-Commerce Integration
- Email Marketing Integration
- Domain Integration

**Analytics**
- Reporting and Analytics
- Heatmaps

**Multichannel**
- Web
- Email
- Mobile

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation

**Agentic AI - A/B Testing**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Reporting & Analytics**
- A/B Testing
- Basic Reporting

**Administration **
- Marketing Campaigns
- Reports & Analytics
- User Data
- Integrations

**Agentic AI - Landing Page Builders**
- Cross-system Integration

**Agentic AI - Email Template Builder**
- Autonomous Task Execution
- Cross-system Integration

**Agentic AI - E-Commerce Personalization**
- Natural Language Interaction
- Proactive Assistance

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Email Marketing**
- Autonomous Task Execution
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- CRM Integration
- E-Commerce Integration

## Top Moosend Alternatives
  - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,465 reviews)
  - [MailerLite](https://www.g2.com/products/mailerlite/reviews) - 4.6/5.0 (1,095 reviews)
  - [GetResponse](https://www.g2.com/products/getresponse/reviews) - 4.3/5.0 (1,115 reviews)

