--- title: monday AI Work Platform Reviews meta_title: 'monday AI Work Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17205 reviews by the users' company size, role or industry to find out how monday AI Work Platform works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 17205 scale: '5' date_modified: '2026-09-14' parent_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- # monday AI Work Platform Reviews **Vendor:** monday.com **Category:** [Project Management Software](https://www.g2.com/categories/project-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 17,205 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About monday AI Work Platform monday.com is the AI Work Platform where people and agents operate as one team - with shared cross-department context, enterprise-grade trust, and an easy-to-use interface built for adoption at scale. With monday.com, agents work alongside teams in the same boards, workflows, and goals they already use every day, creating a new kind of teamwork where people and agents move work forward together. Beyond agents, monday.com gives every team more ways to turn AI into real business impact. With monday vibe, teams can build custom work apps for their specific needs, and with monday sidekick, every user gets a personal AI assistant to help solve business challenges, move faster, and get more done. monday.com gives organizations the visibility, permissions, human oversight, and compliance standards they need to deploy AI with confidence. AI doesn’t operate in a black box - it operates within the same trusted guardrails teams already rely on. Because monday.com is already used across departments, agents can access the broader context of how work connects across marketing, sales, product, IT, HR, operations, and more. That means smarter decisions, faster execution, and fewer silos - all in one place. Today, over 250,000 customers and more than 60% of Fortune 500 companies trust monday.com with how they run their business. ## monday AI Work Platform Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find the **ease of use** of monday AI Work Platform essential for staying organized and productive. (3935 reviews) - Users appreciate the **team collaboration features** of monday AI Work Platform, enhancing project management across various business segments. (2721 reviews) - Users value the **easy project management** features of monday AI Work Platform, enhancing collaboration and workflow efficiency. (2666 reviews) - Users value how monday AI Work Platform enhances **organization** , making important information easily accessible and manageable. (2606 reviews) - Users appreciate the **efficient task management** in monday AI Work Platform, making collaboration and project tracking seamless. (2368 reviews) - Simple (1855 reviews) - Daily Use (1787 reviews) - Project Tracking (1708 reviews) - User Interface (1687 reviews) - Visibility (1670 reviews) **What users dislike:** - Users note the **missing features** in monday AI Work Platform, expressing frustration over limitations like messaging contacts and seat requirements. (1681 reviews) - Users find the **learning curve steep** , especially when implementing across departments and managing large datasets effectively. (1163 reviews) - Users find the **limited features** of monday AI Work Platform restrict useful functionality and increase costs unnecessarily. (1003 reviews) - Users find the **interface not intuitive** , struggling with complex workflows and lacking straightforward functionality. (822 reviews) - Users find the **limited customization** in monday AI Work Platform hampers their ability to streamline tasks effectively. (728 reviews) - Limited Functionality (598 reviews) - Automation Difficulties (555 reviews) - Complexity (536 reviews) - Expensive (527 reviews) - Overwhelming Features (503 reviews) ## monday AI Work Platform Reviews ### 1. Decent Tool with Attractive UI but Buggy Performance **Rating:** 1.5/5.0 stars **Reviewed by:** Jayden Jeriah W. | Project Manager **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 24, 2026 **What do you like best about monday AI Work Platform?** I like monday Work Management because it's a single place where we can all collaborate on the status of a project and tasks. It's also really easy to set up. What I like most is the bright colors of the interface, which make it very easy to see what's happening on a board just by scanning. I also value the boards and the status and due date columns. **What do you dislike about monday AI Work Platform?** It's a pretty buggy platform overall, with low stability compared to other similar project management software I have used. I've even had things like the My Work page just not load at all, even after a computer restart and clearing my browser cookies. Monday Docs is very difficult to work with compared to other similar markdown software; it has bugs, the drag and drop isn't great, and it's finicky. **What problems is monday AI Work Platform solving and how is that benefiting you?** I use monday Work Management to manage projects, align cross-department tasks, and collaborate on project status in one place. ### 2. Monday.com: User-Friendly, Unmatched Custom Boards, and Easy CRM Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 14, 2026 **What do you like best about monday AI Work Platform?** Monday is very user friendly and the ability to customize boards to get exactly what I'm interested in seeing is unmatched. It integrates with our CRM, and it's easy to update. **What do you dislike about monday AI Work Platform?** There's probably a lot more available that I am not using, and I'd say that their support materials and trainings aren't the strongest out there, compared to some of the other tools we use at our company. **What problems is monday AI Work Platform solving and how is that benefiting you?** I am a trainer and I use monday to track my training catalog and the status of training enhancements and improvements annually, in a calendar-of-sorts. This was really difficult to track beforehand, and we were doing it in an excel. Now, it updates in live time and all of our SMEs are able to see everything. ### 3. Great for Desktop, Needs Mobile Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Rebecca Z. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 23, 2026 **What do you like best about monday AI Work Platform?** I like that monday Work Management works great on my desktop. When I open the notes section, all of the columns that the info has been entered into populate into the notes form for me. I am also able to open contracts on the desktop. This makes it valuable as it helps me keep organized, manage our workflow, and coordinate clients with their photographer. **What do you dislike about monday AI Work Platform?** I've had a lot of issues with monday Work Management on the mobile version. Pretty much everything on the mobile version stalls, hangs, and doesn't fill things in properly. I can't open and see certain things on mobile, and this has been a persistent problem with an open ticket that hasn't been resolved for months. Additionally, the initial setup was overwhelming, making me feel like I wanted to give up. I almost wish I had picked something else. **What problems is monday AI Work Platform solving and how is that benefiting you?** I use monday Work Management for keeping organized, managing our workflow, and coordinating clients with photographers. We use it as a CRM and for task lists. ### 4. Easily tracking enables seamless coworking **Rating:** 4.0/5.0 stars **Reviewed by:** Adham A. | Associate, Accounting, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 23, 2026 **What do you like best about monday AI Work Platform?** What stands out most about the monday AI Work Platform is how naturally it fits into my day-to-day workflows, rather than feeling like yet another tool I have to manage. Its AI agents take on repetitive, heavy-lifting work—like organizing data and automatically routing projects across boards—so I don’t have to. Thanks to the simple no-code features, anyone on the team can set up smart automations that match how we actually work. In the end, it turns a basic task tracker into an active assistant that genuinely saves a lot of time. **What do you dislike about monday AI Work Platform?** What I find frustrating about the monday AI Work Platform is how much manual setup it takes before the AI can actually do its job. If your data is messy or your workflows aren’t already well structured, you can end up spending a lot of time cleaning up boards, tagging fields, and fixing your taxonomy just to get things ready. It also falls short when it comes to non-standard or hands-on manual tasks that don’t translate easily into clear, digital triggers. **What problems is monday AI Work Platform solving and how is that benefiting you?** Traditional project tracking is often plagued by constant manual status updates, scattered board data, and risks that surface too late. monday’s AI Work Platform addresses these issues by scanning dependencies in real time, automatically drafting clear status summaries, and flagging bottlenecks before they turn into delays. As a result, you can save hours that would otherwise be wasted on administrative check-ins, while giving stakeholders full visibility into overall project health without relying on endless status meetings. ### 5. User-Friendly Monday with Powerful Search for Quotes and Invoicing! **Rating:** 4.5/5.0 stars **Reviewed by:** Rob S. | AR/Construction Project Accountant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 15, 2026 **What do you like best about monday AI Work Platform?** Monday has an extremely user-friendly appearance, from the initial log-in to the departmental and responsibility-driven home screens. The search feature is comprehensive and allows the user to find quotes and invoicing information with a few simple keystrokes. **What do you dislike about monday AI Work Platform?** We have experienced a lag in the updating of information, such as when quotes are converted into sales orders. Sometimes, it takes several minutes for the system to "catch up" and send out the proper notification emails to our salespeople. **What problems is monday AI Work Platform solving and how is that benefiting you?** It solves the problem of laborious communication with sales associates through email and other means. It is one stop shopping in terms of the workflow between sales and accounting functions, with automatic notifications that are extremely useful and time-saving. ### 6. Intuitive Solution for Everything from To-Do Lists to ECR Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Adam N. | Director of IT, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 07, 2026 **What do you like best about monday AI Work Platform?** Its very easy and intuitive to setup a new board for things as simple as a todo list for an individual or team, to as complicated as a full-fledge ECR tracking system. **What do you dislike about monday AI Work Platform?** Its very expensive, and they hide some features that I really think should be included in the Pro plan behind the Enterprise paywall, which is nearly double the price of Pro plans. Performance can be an issue sometimes, and they lock this behind paywall as well. If you want any help with technical issues or performance issues, the sales team tends to just push you toward Enterprise with promises that it will fix everything but very little proof or evidence. **What problems is monday AI Work Platform solving and how is that benefiting you?** We use it for team and personal task and project tracking, but we also use service desk for tracking maintenance requests, engineering change requests, and potentially IT help desk tickets in the future. I think one of the main benefits is that it enables tech-savvy users outside of the IT department to be able to setup relatively complicated solutions without help from IT. ### 7. Seamless Project Tracking and Team Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Braden B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 22, 2026 **What do you like best about monday AI Work Platform?** I like how monday Work Management helps me organize all the builder, contractor, and customer information for my flooring company jobs. The customization of columns to include important details and the ability to create groups and automations to move projects through different stages are a big plus. It keeps our 14 team members on track, making the client handoff very clean from one member to the next. I appreciate the space it provides to track information and save time when sharing information between team members. The ability to access monday on both computers and mobile devices like phones and tablets helps me stay organized and up-to-date with what I'm doing. Notifications are pretty important to me when someone creates an update that I'm involved in, and the level of customization available allows us to tailor the software to meet our specific needs. **What do you dislike about monday AI Work Platform?** I wish we could integrate monday Work Management with third-party apps like Apple Reminders so that I can set up and control reminders on my phone rather than duplicating the information. I've also noticed some glitchiness when trying to use the phone app to make changes to lines. Some things don't work or don't have an option for edits that I would normally make on a computer. As far as I am aware, those are ongoing issues I have run into. **What problems is monday AI Work Platform solving and how is that benefiting you?** monday Work Management organizes project information, customizing columns and automations. It tracks job stages, ensuring team alignment while saving time sharing data. ### 8. Highly Customizable Workflows with Fast, Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sharan C. | Solution Consultant, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 19, 2026 **What do you like best about monday AI Work Platform?** I love that we can create processes tailored to our needs, whether it’s for managing every stage of our projects, handling proposals, keeping inventory under control, or managing purchase orders. Being able to customize forms, automate steps, and add logic to buttons has been a huge help in keeping everything organized, consistent, and easy to use. **What do you dislike about monday AI Work Platform?** One of the things I like most is that I can contact my customer service representative, and they always respond quickly whenever I need help solving a problem or have a question. **What problems is monday AI Work Platform solving and how is that benefiting you?** It has been a very useful tool for us because it streamlines our processes, especially when we’re dealing with organizational issues. We can customize dashboards and reports for different roles, and it gives us the flexibility to build workflows that fit and adapt to the way we work. ### 9. Streamlined Winery Operations with Intuitive Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Rob T. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about monday AI Work Platform?** I love the interface and simplicity of monday Work Management; a little bit of configuration goes a long way. I appreciate being able to quickly create dashboards and send PDFs, which saves me at least an hour of reporting every week. I like that I can share a link to the dashboard for others to review key information at their convenience and that I can schedule automated PDFs to go out to stakeholders regularly. I feel way less stressed just by being able to keep track of everything in one place. The initial setup was fairly straightforward, and I found it easy to locate YouTube videos that walked me through any challenges. **What do you dislike about monday AI Work Platform?** There are just some minor cosmetic things. I wish I could condense the size of items to take up less space and show less information for a quicker overview. It would also be nice to be able to change the magnification of boards to view more at once. **What problems is monday AI Work Platform solving and how is that benefiting you?** I use monday Work Management to centralize documents for licensing, brand registration, purchase orders, and logistics, solving fragmentation issues. I automate notifications for critical dates, which reduces my stress and improves transparency. I save an hour weekly by quickly creating dashboards and sharing PDFs. ### 10. Robust Agent Management, Minor Email Link Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney R. | Insurance Lead Agent, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 04, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about monday AI Work Platform?** I find monday Work Management really useful for tracking agent performance, including how often tasks are addressed or escalated. It helps us know how team members are performing, whether they are doing well or if they're close to termination. We also keep track of login data, including credentials, start dates, and termination dates, literally housing our entire workstation data. We use it to manage everything about agents, making it an essential tool for us. Setting up boards, items, and sub-items is pretty easy, and despite the initial workload of transitioning to a unified platform, monday Work Management simplifies this process, making it manageable. **What do you dislike about monday AI Work Platform?** Sometimes when I try to send an email with a link to post into monday Work Management, it just never posts. So, I have to copy and paste the email into Monday or grab a screenshot to have the time stamp. But that's the only real issue I can think of. **What problems is monday AI Work Platform solving and how is that benefiting you?** I use monday Work Management to track agent performance, escalate issues, and manage login data, start dates, and termination dates. It centralizes all our management tasks, housing our entire workstation in one place. ### 11. Great tool for team collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Jiaying L. | VP of Finance, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 04, 2026 **What do you like best about monday AI Work Platform?** What I like most about monday Work Management is how it centralizes information and improves execution across teams. In complex environments like real estate development, there are many moving pieces—construction progress, financing, leasing, and compliance. monday allows us to track all these workflows in one place, which reduces miscommunication and helps prioritize tasks more effectively. I also appreciate the ability to create customized dashboards for different stakeholders. For example, management can focus on high-level KPIs, while operational teams track detailed tasks. That level of clarity really helps drive accountability and faster decision-making. **What do you dislike about monday AI Work Platform?** One limitation I’ve noticed with monday.com Work Management is that while it’s very flexible, it can sometimes become overly complex as workflows scale. As more boards, automations, and integrations are added, it can be challenging to maintain consistency and clarity across teams. Without strong governance or standardized structures, different teams may end up using the platform in very different ways. That said, I think this is more of a process challenge than a platform issue. With clear internal guidelines and thoughtful setup, this can be managed effectively. **What problems is monday AI Work Platform solving and how is that benefiting you?** monday.com Work Management solves two key problems for me: lack of centralized tracking and inefficient cross-team coordination. In real estate development, we often have multiple parallel workstreams—construction progress, financing, leasing, and compliance—and historically, these are tracked separately. This creates delays and misalignment, especially when decisions depend on multiple teams. monday brings all these workflows into one platform, allowing us to track timelines, dependencies, and responsibilities in real time. The benefit is that I can quickly identify bottlenecks, prioritize critical tasks, and ensure that teams stay aligned without constant follow-ups. It also helps improve decision-making speed, which is crucial in managing projects with tight timelines and financial constraints. ### 12. Exactly what we needed! **Rating:** 5.0/5.0 stars **Reviewed by:** Julian W. | Operations Manager, Manufacturing, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 27, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about monday AI Work Platform?** Monday.com has given us visibility throughout our shop on the status of orders... Given the amount of growth weve seen im not sure how we would have managed without the organization and process this cloud based software has given us. **What do you dislike about monday AI Work Platform?** Given the fact that monday.com is allways expanding its features and capabilities , which is exiting as it gives you more posibilities , this also creates alot of unexpected changes and can from time to time create a lot of work to find ways to fix or update our processes since we depend alot on the export spreadsheets from monday.com **What problems is monday AI Work Platform solving and how is that benefiting you?** Monday.com has helped us with consolidateing alot of our programs / software that we previously used to one cloud based software. It has given us the visibility on the floor at each work station to see what jobs need to be done next.. This has also allowed us to schedule and plan ahead... Monday.com also helps us track how long each process takes with its time tracking feature. ### 13. Intuitive and Collaborative Project Management **Rating:** 5.0/5.0 stars **Reviewed by:** Dan L. | Partner & CFO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 17, 2026 **What do you like best about monday AI Work Platform?** I like the ability to create and copy boards in Monday Work Management. It eliminates setup time and redundancy by allowing me to easily copy board structures I like to use. This helps maintain standardization of formats and functionality across different boards. I also like that I can easily manage user access on a board-by-board basis and easily add automations--which really streamline my workflow. Monday Work Management has been great for collaborative work and is very intuitive. The ability to have a Gantt Chart view is also important in our business. Initially setting up my first board was easy and I could customize it quickly. Overall, I'm a big fan. **What do you dislike about monday AI Work Platform?** If I could wave my magic wand, I would create a section within the "My Work" view that shows "tomorrows" task separate from the rest of the week's task. **What problems is monday AI Work Platform solving and how is that benefiting you?** Monday Work Management centralizes project and task data, reducing reliance on email and text. It eliminates setup time with board copying, maintains standardization, and supports collaborative work effectively. ### 14. Intuitive and Time-Saving. External Collaboration Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Joylyn O. | Digital Marketing Manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 16, 2026 **What do you like best about monday AI Work Platform?** I find monday Work Management easy to use, and I appreciate the automations. I like that I can color code things, which is important for me because my brain works in colors, so it helps me tell at a glance what I need to work on. The direct communication feature saves me time, allowing me to send messages without manually typing an email. These features not only keep me organized but also reduce manual work, saving me time and making it more likely to keep track of project details without dropping the ball. The initial setup was very easy and intuitive, and overall, I find it to be a very useful tool. **What do you dislike about monday AI Work Platform?** Sharing information with people who aren't already familiar with the platform or using monday Work Management can be frustrating. Team members who don't already have a monday Work Management account or external stakeholders, like third-party collaborators, can't really be brought into my monday.com environment. This means those communications have to stay through email or other means, and I then have to manually transcribe them into monday Work Management to keep track on my end. There may be a workaround for this, but I am not aware of one yet. **What problems is monday AI Work Platform solving and how is that benefiting you?** monday Work Management helps me track time and tasks, preventing missed responsibilities and improving team communication on projects. Automations save time by reducing manual work, color coding organizes tasks visually, and direct communication streamlines project details and keeps everything in check. ### 15. A Vast, Helpful Tool That Makes Tracking and Organizing Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa Q. | Senior Media Specialist, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 01, 2026 **What do you like best about monday AI Work Platform?** I think it's such a vast, helpful tool. Once you look try the different tools, filters, views, etc. you really can make tracking/implementing/trafficking/organizing so easy. **What do you dislike about monday AI Work Platform?** I think there are still some kinks to work out, specifically with the AI recommendations. I asked it to provide a simple formula to auto-move things into a specific group, based on a column change of a formula, and AI recommended a specific automation, and when I went to add that automation, I keep getting an error message. And when I try to make it manually, it doesn't work. **What problems is monday AI Work Platform solving and how is that benefiting you?** It’s helping our cross-functional teams work smarter together. That said, I still think there’s a HUGE learning curve, especially as our teams have grown so much over the last 5 years I’ve been using it at this company. There are definitely more opportunities for basic Monday trainings with our corporate teams, particularly as part of the onboarding process, and that should be a baseline expectation. For me personally, I use it literally every single day at work. It supports cross-functional partnership, helps me stay organized, streamlines conversations, and also keeps things organized when working with our agencies. ### 16. Customizable and Efficient Content Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Josselyn P. | Social Media Editor, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 15, 2026 **What do you like best about monday AI Work Platform?** I find monday Work Management incredibly user-friendly and customizable, which is a huge help for organizing our social media content calendar with many moving parts. The platform allows us to include details like item names, links, and captions, making it much easier to keep everything on track in one place without visiting multiple platforms. The setup was pretty straightforward too, as our project manager and monday reps guided us through the process. Thanks to its robustness and ease, I'd definitely recommend it to others. **What do you dislike about monday AI Work Platform?** It's not easy to copy and paste on a Monday doc for some reason. When we're out in the field, we have to copy everything to our phone notes before posting what we need, which is kind of inconvenient. **What problems is monday AI Work Platform solving and how is that benefiting you?** I find monday Work Management solves my issue of tracking social media content with its robust, user-friendly, and customizable calendar, making it easier for me to manage everything on one platform. ### 17. Easy to Use and Highly Customizable for Job Lifecycle Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Christina B. | Project Coordinator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 04, 2026 **What do you like best about monday AI Work Platform?** Monday is really easy to use. I also love how simple it is to build and customize it to fit my needs—it’s both impressive and straightforward. **What do you dislike about monday AI Work Platform?** Integrations are probably the main area where I’d recommend some improvement. Our company uses Monday as a job life cycle tracking system, and it would be really helpful if it integrated with our CRM, Ring Central, and Outlook calendars. While there are some bits and pieces that do work out for us, it would be so much better if it were a complete system. **What problems is monday AI Work Platform solving and how is that benefiting you?** This has given us a clearer picture of where everything stands in our life cycle. We use the automated email system to send updates to our customers, and while it doesn’t completely fit our needs, it does work. Overall, it has helped streamline our process by reducing the time we spend tracking things down and sending out updates. ### 18. Easy Category Setup with Helpful Color Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Dean C. | Administrator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 17, 2026 **What do you like best about monday AI Work Platform?** I liked how easy it was to set up categories, dates, qualifiers, etc.; I also appreciated the colors that we can choose from for ease of access. **What do you dislike about monday AI Work Platform?** It was hard to control the toggle...as in, I may just want to scroll just a tad bit to go to the next category or space, and it goes all the way to the following category. **What problems is monday AI Work Platform solving and how is that benefiting you?** We used to have to put our client information in a Word/Excel document to keep updates, etc., but we were able to export it to Monday without a hitch. Having helpful hints pop up on the sides also helped with the onboarding. It was easy to integrate all our files and securely stored so that was great, and it was easy to access. ### 19. Extremely good work management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Skyler C. | PMO Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 23, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about monday AI Work Platform?** It’s incredibly easy to track project progress, build workflows and integrate new employees into the business, and setting up automations save me a lot of time. **What do you dislike about monday AI Work Platform?** That when you import sheets it adds as a new group and does not give the option to update one of the existing groups. Also the fact that I don't have admin rights limits me a lot. **What problems is monday AI Work Platform solving and how is that benefiting you?** It is making working and collaborating easier and faster. It is making project tracking and follow ups easier as well. Automating a lot of admin and repetitive tasks that would have taken me ages to do. Creating functioning boards and workflows based off of my thoughts. ### 20. User-Friendly Task Tracking With Top-Notch Performance and Great Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos M. | Executive Operations Assistant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 29, 2026 **What do you like best about monday AI Work Platform?** Having the possibility of tracking tasks, projects and pending stuff we need to keep track of in our company. UI is very user-friendly and anybody can jump in and learn the essentials in a short amount of time, saving adoption times during onboarding process for all new users. AI helper can make some mistakes but I believe it's still coniderably dependable and helped me a lot for specific migration tasks between workspaces. Performance is top-notch, any decent internet connection will work with the solution. I have not tried the integrations yet, but I did browse a bit, they seem very well-thought-out and easy to set up, I will most likely start using the Gmail ones to make sure emails can be converted into tasks for easier tracking. Pricing is one of the best in the market, I tell this both as a former seller for Monday and a current user, it's simply that good. **What do you dislike about monday AI Work Platform?** AI helper needs a bit more work on, I had to write very specific prompts for him to actually get a full scope. Nevertheless, it works, it did get the job done. **What problems is monday AI Work Platform solving and how is that benefiting you?** It allows me and my team to keep track of all the pending tasks, projects, and events we have. Before this, we relied on a very manual process. It worked, but it didn’t give us the same level of organization or efficiency that Monday provides us now. ### 21. The Perfect Single Source of Truth for Technical Deployments **Rating:** 4.5/5.0 stars **Reviewed by:** Diego G. | Líder de Proyecto IT y Referente Técnico, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 29, 2026 **What do you like best about monday AI Work Platform?** Overall, my experience with monday.com has been highly positive and transformative for our workflow. The UI/UX is exceptionally intuitive, which significantly streamlined our Onboarding process for both technical and field teams. From a strategic perspective, the platform delivers a strong ROI; its Performance remains stable even under the heavy data load of a large-scale rollout. We have also started leveraging AI / Intelligence features to summarize updates and predict project bottlenecks, which adds a layer of proactive management. The seamless Integrations with our existing tech stack have turned the platform into our centralized 'single source of truth.' Combined with highly responsive Support, the platform has allowed us to manage complex phases with greater precision and minimal administrative overhead, justifying the Pricing through clear operational efficiency. **What do you dislike about monday AI Work Platform?** As the project scales, managing navigation and dependencies across multiple boards and workspaces can become slightly cluttered. While the 'Search Everything' tool is useful, a more streamlined way to visualize and manage cross-board dependencies would be a significant improvement. When handling a high volume of active boards, the interface can feel a bit overwhelmed. Maybe because i have a PRO licence, not buisness license **What problems is monday AI Work Platform solving and how is that benefiting you?** In the context of a large-scale software rollout, the primary problem monday.com solves is fragmented coordination. Managing multiple service stations requires precise timing between site surveys, pre-checks, and final installations. Without a centralized tool, information often gets lost in long email threads or static spreadsheets. Monday.com replaces this chaos with a real-time, visual roadmap that ensures technical and commercial teams are always in sync. The main benefit is operational scale and visibility. I can now monitor the progress of dozens of stations simultaneously through high-level dashboards, allowing me to identify and resolve bottlenecks before they delay the project. ### 22. Powerful Organization and Customization, but Overwhelming for Novices **Rating:** 4.0/5.0 stars **Reviewed by:** Jorge R. | DISPATCHER, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** April 28, 2026 **What do you like best about monday AI Work Platform?** I like that monday Work Management is organized and has many options. The ability to customize in depth is something I value a lot, as I can choose the columns and statuses for better organization. I also appreciate how it allows me to set deadlines and see the status of each project directly on the boards, which makes tracking easier without needing to click on the project. The tool transforms a vast amount of data into a single organized point, like an interactive and easy-to-use Excel. **What do you dislike about monday AI Work Platform?** I think that so many shades of colors, options, and fonts can be overwhelming for a new user. They would have to learn slowly because there are not few options. Although it's a good sign, from scratch it feels frustrating not to be able to handle it well because having so much is overwhelming. Moreover, the initial setup was not easy, many options delay learning, but once understood, one can organize the data better. **What problems is monday AI Work Platform solving and how is that benefiting you?** I use Monday Work Management to organize team work, improve communication by centralizing projects in one place, and maintain traceability with metrics. Its customization capability allows for managing data in an organized manner like an interactive Excel. ### 23. Keeps My Workday on Track—Organized, Focused, and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 14, 2026 **What do you like best about monday AI Work Platform?** It helps me keep my day on track. Without Monday.com, I wouldn’t always know the status of my day-to-day tasks, and it’s where I start and end my workday. It keeps me focused, on task, and organized. There are so many helpful features, yet it’s still an easy platform to learn and use. **What do you dislike about monday AI Work Platform?** The only downside I can think of is that I’m not using Monday.com to its fullest. It feels like there are so many other things I could automate or incorporate to help me run more efficiently, and I’m probably missing a lot of what it can do. I just wish there were an easy way to dive into Monday.com and really learn its true potential. Also, I wish it could send texts, not just emails and notifications. **What problems is monday AI Work Platform solving and how is that benefiting you?** The dashboard for our top producers is supposed to let me filter and view quarterly results, but it’s really wonky and doesn’t filter correctly. However, with the new AI Monday.com is bringing in, I can stay right in the board and ask AI questions there, and it can pull and analyze the data for me easily. ### 24. A Game Changer for Daily Work Management **Rating:** 5.0/5.0 stars **Reviewed by:** idan p. | Director of New Shiny Things, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 17, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about monday AI Work Platform?** I love how intuitive and visually organized Monday.com is. It makes it so easy to manage all my projects in one place, track progress at a glance, and collaborate with my team without endless emails or confusion. The customizable boards and automations save me time every single day, and I actually enjoy checking in because it keeps me focused and productive **What do you dislike about monday AI Work Platform?** Sometimes the wide range of features can feel overwhelming at first, but once you get used to it, everything flows smoothly **What problems is monday AI Work Platform solving and how is that benefiting you?** Monday.com helps me centralize all my tasks, deadlines, and team communication in one place, so nothing gets lost or forgotten. Instead of juggling spreadsheets, emails, and chat threads, I can track progress in real time, set priorities clearly, and automate routine updates. This saves me hours every week, reduces stress, and makes collaboration with my team much smoothe ### 25. A great planner for your workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Bahar T. | Senior Specialist- Research And Development Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 12, 2026 **What do you like best about monday AI Work Platform?** It helps me track my workflow more easily and prioritize tasks based on time, which makes it simpler to stay organized and focused. **What do you dislike about monday AI Work Platform?** Previously, when I clicked on a row, its content would open immediately. Now it prompts me to edit the row’s name instead, and I have to click on the far right side of the row to open it. **What problems is monday AI Work Platform solving and how is that benefiting you?** When I’m planning an experiment, I break it into sections with subheadings so I can clearly plan and keep track of what I’ve already done, what I’m working on now, and what I need to do next. ### 26. Versatile, Easy-to-Use Cross-Department Task Management in TTD **Rating:** 5.0/5.0 stars **Reviewed by:** Paschalis R. | Cloud Engineer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 13, 2026 **What do you like best about monday AI Work Platform?** For me, the best feature is cross-departmental activity management, which lets different teams work within TTD. It has greatly simplified the work for my entire team. The platform is incredibly versatile and easy to use across multiple platforms and tabs at the same time, and it handles our daily tasks smoothly. Another favorite feature of mine is the ability to update task progress, which makes it easier to stay aligned on what’s moving forward. **What do you dislike about monday AI Work Platform?** This platform helps me set clear expectations for my team. Since we started using it, we’ve been able to complete tasks on time and without any issues, which has made our day-to-day work feel more organized and predictable. **What problems is monday AI Work Platform solving and how is that benefiting you?** It helps me manage time within the department, track the progress of projects and tasks, and monitor them at specific points in time. It also lets us coordinate and bring together multiple datasets and data collections in one place, integrating everything so we can track and monitor it more effectively. ### 27. Centralized, Intuitive Platform That Streamlines Work with Automation and AI **Rating:** 4.0/5.0 stars **Reviewed by:** Erica N. | Quality Specialist, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 13, 2026 **What do you like best about monday AI Work Platform?** What I like best about monday AI Work Platform is how it centralizes projects, tasks, and team communication in one place while reducing manual work through automation and AI features. The customizable boards make it easy to tailor workflows to different teams, and the dashboards provide clear visibility into project progress and deadlines. The platform is intuitive, improves collaboration, and helps keep everyone aligned, making it easier to manage priorities and stay on track. **What do you dislike about monday AI Work Platform?** One downside is that some of the more advanced features and automations have a learning curve, especially for new users. As workflows become more complex, setting up dashboards, permissions, and integrations can take time. Additionally, some useful features are only available on higher-tier plans, which may be limiting for smaller teams. Overall, these are minor drawbacks compared to the platform's flexibility and overall value. **What problems is monday AI Work Platform solving and how is that benefiting you?** monday AI Work Platform has helped us solve the challenge of keeping projects, tasks, and deadlines organized across multiple teams. Instead of relying on spreadsheets and email chains, we can manage everything in one centralized platform with clear ownership and real-time status updates. The automation and AI features also reduce repetitive administrative work, allowing us to spend more time on higher-value tasks. As a result, our team communicates more effectively, stays on schedule, and has better visibility into project progress. ### 28. Smooth, Scalable Lead Tracking That Keeps the Whole Sales Team Aligned **Rating:** 4.5/5.0 stars **Reviewed by:** Felicia G. | Operations Manager, Business Supplies and Equipment, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 28, 2026 **What do you like best about monday AI Work Platform?** The whole sales team can keep track of their prospects and leads in one place. I can check in and see in real time what they are doing. Notes can be left on each prospect. Automations can be created to update follow up dates. Navigating monday Work Management is smooth and easy. I am able to make boards private or share them across the entire team. It seems to handle a heavy workload just fine. Right now we have over 3000 prospects/leads in it and it has not slowed down at all. It has improved our workflow because sales reps can easily track where they were the day before and see what they need to follow up on. **What do you dislike about monday AI Work Platform?** I dislike that I can take some features away from users, but not all features. I would like to be able to make it to where not just anybody can change the name of the sales rep on the leads. **What problems is monday AI Work Platform solving and how is that benefiting you?** Sales reps are more organized with their leads and prospects while using monday Work Management. More follow ups are happening because of the reminders. ### 29. Intuitive, Customizable, and Perfect for Solo Entrepreneurs and Small Business Owners **Rating:** 5.0/5.0 stars **Reviewed by:** Megan F. | Business Optimisation Coach & Director TAN Sydney Region, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 28, 2026 **What do you like best about monday AI Work Platform?** I really like monday Work Management because it's simple to use and very intuitive. I appreciate how easily customizable it is to fit the way I like to work. Plus, I enjoy its colorful and pretty design, which makes managing projects more enjoyable. It helps me stay organized, saves me time, and reduces my stress. As a business coach, it enables me to provide value-added service to my clients by helping them organize their projects and tasks and keeping them accountable. It's also been very easy to set up, and I prefer it over other project management tools like Jira and Asana. **What do you dislike about monday AI Work Platform?** I'm only just discovering the features where you can record the time that you spend on tasks. I think one of the areas to enhance, is if you could plug your Zoom meeting summaries straight into monday Work Management and have them automatically populate as actions in a particular board. **What problems is monday AI Work Platform solving and how is that benefiting you?** monday Work Management keeps all my projects and tasks in one place, helps me prioritize, save time, reduce stress, and offer value to clients as a business coach. ### 30. Streamlines Task Management and Simplifies My Daily Workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Ingrid B. | Project Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 28, 2026 **What do you like best about monday AI Work Platform?** This tool helps me manage my workload in an organized way by letting me track the completion of each task. It offers excellent features that streamline my work and make it easier to handle multiple tasks at the same time. Overall, it significantly simplifies day-to-day work management. **What do you dislike about monday AI Work Platform?** Project updates take a long time to appear. The update process often feels delayed, and the overall update time needs improvement. Occasionally, there are also delivery problems. **What problems is monday AI Work Platform solving and how is that benefiting you?** It lets us manage each team member’s workload easily, which helps us stay focused on our projects. It also makes it easier to interact with clients and send emails to multiple users at once. Overall, it helps me stay on top of the tasks I need to complete and keeps my work organized. ### 31. Intuitive, Powerful Project Tracking with Game-Changing Workflow AI **Rating:** 5.0/5.0 stars **Reviewed by:** Jon J. | Business Development Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 27, 2026 **What do you like best about monday AI Work Platform?** Monday Work Management is incredibly intuitive for new users, while still offering several in-depth processes and tools for more experienced users. It’s exceptionally easy to build just about any type of data-management board for a wide variety of projects. I’ve been able to track hundreds of projects at the same time without sacrificing time or quality. The ability to leverage gen AI to help optimize workflow just by chatting with it through a sidebar on any board is a game changer. Being able to assign tasks to specific team members and connecting responses through the built in logic has been essential for maintaining efficiency throughout the project lifecycle. The support options have been amazing as well. Quick response times, and I even encountered a situation where one of the operators recorded an entire video explaining how to resolve a unique issue. I've had no issues integrating my boards into external projects through the ability to simply export and convert them into Excel docs. Not to mention zero performance issues, no data loss, or stuttering. I'm loyal to this software for all my projects moving forward. Pricing across the board seems to be well worth the software. **What do you dislike about monday AI Work Platform?** I genuinely have very little to complain about regarding Work Management. My only real issue has been during the interactions with AI while trying to refine and make updates to an existing work form. Generative AI can often fumble simple instructions, and the more you try to explain the desired resolution, the more it repeats the mistakes. This is a consistent problem across any Gen AI platform, and I don't place much of the blame on Monday. **What problems is monday AI Work Platform solving and how is that benefiting you?** Two words: WORKFLOW ORGANIZATION Utilizing all of the different boards and views has helped all our various teams streamline their individual project lifecycles, while maintaining ease of access across the board. This has decreased project waste and increased the value of client relationships through higher efficiency and success. Leveraging Work Management as a "one stop" software has helped eliminate over-production and conveyance issues within our team. ### 32. Good UI Overall, but Item Adding and Dark Theme Need Refinement **Rating:** 3.0/5.0 stars **Reviewed by:** Gautam J. | Associate, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 28, 2026 **What do you like best about monday AI Work Platform?** The UI is good overall, but the item-adding functionality could use some refinement. Also, it doesn't support the dark theme properly. **What do you dislike about monday AI Work Platform?** The item-adding functionality needs some refinement, it's not as intuitive as it could be. Also, the platform doesn't support the dark theme properly, which affects the overall viewing experience. **What problems is monday AI Work Platform solving and how is that benefiting you?** Monday AI Work Platform has helped streamline task tracking and team coordination by giving clear visibility into project status and deadlines in one place. It's reduced the need for scattered follow-ups and status-check emails, since updates and progress are visible at a glance. Overall, it's improved accountability and made day-to-day project management more efficient. ### 33. Finally a Platform that Keeps Our Shoots, Edits, and Clients on the Same Timeline **Rating:** 5.0/5.0 stars **Reviewed by:** Hella P. | Project Delivery Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 06, 2026 **What do you like best about monday AI Work Platform?** What I like most is the AI that actually does project management work, not just writing.The AI blocks inside the workflow are a game changer. I don't need a separate AI tool to summarize updates or reassign tasks it lives inside the boards. The timeline+ dependencies+ AI risk prediction finally lets me see in one place if we will actually hit a TX date. Before, I was stitching that together manually **What do you dislike about monday AI Work Platform?** The AI features are powerful but credit-based , so you have to monitor AI usage if you have a large team automating everything **What problems is monday AI Work Platform solving and how is that benefiting you?** It solved our black hole problem. Before Monday, briefs lived in email, feedback in WhatsApp, files in Drive, and timelines in spreadsheets.Things slipped, versions got confused, and delivery was always firefighting Now we have one source of truth from brief to final delivery ### 34. Easy, Powerful Automations and Integrations That Smooth Team Transitions **Rating:** 5.0/5.0 stars **Reviewed by:** David H. | Field Operations Supervisor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 03, 2026 **What do you like best about monday AI Work Platform?** It has been very easy for me to create fairly complex chains of automations, updates, etc., for both internal usage as well as bringing subcontractors into the processes. It has also been helpful in its ability to integrate with existing programs and software to optimize work and to smooth transitions for users that are unfamiliar with Monday. **What do you dislike about monday AI Work Platform?** The managed board templates make things easier to make changes for all of the subcontractors at once, but the experience is a little clunky. I can make it work fine, but I'd love to see that experience a little more streamlined. **What problems is monday AI Work Platform solving and how is that benefiting you?** Currently, it is smoothing out the communication process among all parties involved. The next step will be to involve AI in the process to help with ease of billing, communication, and consolidating information. ### 35. Centralized, Flexible Project Management That Boosts Team Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 10, 2026 **What do you like best about monday AI Work Platform?** What I like best about monday work management is how it centralizes projects, tasks, and communication in one place. It provides clear visibility into progress, makes collaboration across teams much more efficient, and helps ensure that deadlines and responsibilities are easy to track. I also appreciate its flexibility, as workflows and dashboards can be customized to fit different teams and processes without being overly complex. **What do you dislike about monday AI Work Platform?** One area that could be improved is finding archived boards. It can be difficult and time-consuming to locate them, especially when managing a large number of projects. A more intuitive search or navigation experience for archived content would make it much easier to retrieve past information when needed. **What problems is monday AI Work Platform solving and how is that benefiting you?** monday work management helps us organize information, track academic processes, and monitor student progress in a centralized way. It improves visibility across the team, reduces the risk of missing important tasks or deadlines, and makes collaboration much more efficient. As a result, we can provide faster follow-up, maintain better records, and ensure academic processes are completed accurately and on time. ### 36. Cloud-Based, User-Friendly Tool That Streamlines Projects End-to-End **Rating:** 5.0/5.0 stars **Reviewed by:** Victor P. | Information Technology, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 10, 2026 **What do you like best about monday AI Work Platform?** I like that it’s cloud-based and built with a modern business mindset. It helps optimize the entire process and gives me a clear, comprehensive view of projects from start to finish. It also removes confusion about what the next steps are and helps ensure nothing gets overlooked along the way. On top of that, I appreciate the simple, user-friendly interface. **What do you dislike about monday AI Work Platform?** This product has been a big help for our company. I haven’t run into any issues so far, so I honestly don’t have anything negative to point out. It feels well priced, and the AI features are genuinely useful, helping our team plan further ahead with more confidence. **What problems is monday AI Work Platform solving and how is that benefiting you?** We use this software as a core tool for end-to-end project tracking. It streamlines our process and gives us a clear, holistic view of the project and what it can deliver. Resource allocation and risk notifications are also important features for us. Overall, it makes it easy to see what still needs to be done, who is responsible for each task, and when deadlines are coming up. ### 37. Monday.com Keeps Everything in One Place—Flexible, Collaborative, and Automation-Driven **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 10, 2026 **What do you like best about monday AI Work Platform?** Everything can live in Monday.com. You have to be organized about what you're doing and how but you can truly adapt it to any situation. Its web based so you can access it anywhere and its very collaborative. The automations make life much simpler, and I use an app from the marketplace to make the tool even more collaborative and easy to use. **What do you dislike about monday AI Work Platform?** There are only really 3 things I dislike about Monday work management: 1. reliability- there haven't been many times that Monday.com was down or experiencing difficulty (2 over the course of 1.5 years) but when it is down, it's a huge problem because I do everything on the platform. 2. the necessity to use an outside tool to truly collaborate from board to board. I use the same item, multiple boards app which essentially allows you to truly mirror a line from one board/workspace to another. Mirroring lines doesn't do the trick. This costs us an additional $500/month but has been key to making collaboration successful on this platform. 3. I feel like Monday.com started out as a tool for marketers but now they've gotten away from that. When I look online for advice on setting up boards and workflows for an in house marketing team, I get almost no results and what results I do get tend to be for agencies, not in house teams. I continue to struggle as our team and needs evolve but I work it out through trial and error every time. 4. Not great support- When I was struggling with how to set something up once, I reached out to our Monday.com rep and she offered nothing helpful. She didn't truly listen to my needs and challenges and offered the same advice a high level google search would. All things that I had already tried. No alternatives were suggested and she just stopped returning my emails. I felt like I was bothering her. Our tech stack is pretty deep and I experience much better support from other platforms, despite having an enterprise account with Monday.com. **What problems is monday AI Work Platform solving and how is that benefiting you?** I have to juggle a lot of campaigns/projects at the same time. Monday work management helps to make sure I am mindful of dates, don't miss any crucial steps, collaborate with others as needed and have a place to communicate about these projects/campaigns that captures everything all in one place. I can also communicate out calendars/schedules through targeted dashboards, etc. ### 38. Effortless Task Management with AI Support **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro P. | Commercial Real Estate Broker, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 09, 2026 **What do you like best about monday AI Work Platform?** I love how easy it is to use monday Work Management. The AI sidekick makes everything extremely easy to do; I didn't even need to learn how to use monday as everything I needed was completed using Sidekick. The ability to create AI agents is amazing too. I've built an agent that follows up on my tasks and tells me what's next to do. My agent is linked to my WhatsApp, so anything I need is just a simple chat away. I can upload work documents, and the AI agent knows exactly which task they belong to and automatically checks the completion box. Also, the initial setup was extremely easy; all I did was tell the AI sidekick what I needed, and it got done in less than 10 minutes. **What do you dislike about monday AI Work Platform?** nothing so far. **What problems is monday AI Work Platform solving and how is that benefiting you?** monday Work Management handles all my project tasks efficiently, from assigning responsibilities to setting due dates. The AI sidekick makes it incredibly easy to use without needing a learning curve, and AI agents streamline task follow-ups by integrating with WhatsApp. ### 39. Easy-to-Use CRM That Keeps Everything in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Allon M. | Church Ambassador, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 24, 2026 **What do you like best about monday AI Work Platform?** I love how easy it is to use. The helpful hints guide you along as you go, which makes everything feel straightforward. Having all of my information in one place has made my days much more efficient. I can do everything in one place, send emails, leave notes for me to remember, and share updates with my team. So far, this has been my best experience using a CRM platform. **What do you dislike about monday AI Work Platform?** So far, I haven’t had any issues with Monday. The only limitations I’ve run into are the ones my company has put in place regarding how it can be used. **What problems is monday AI Work Platform solving and how is that benefiting you?** Monday has helped me become more organized. Instead of keeping multiple pages open just to find the information I need, everything is in one place here. It saves me time during the day because I don’t have to switch profiles for the different areas and roles I cover. I can send bulk emails, maintain a detailed call log, and keep a planned schedule of contacts. ### 40. Instant Team Sync Keeps Projects Moving in Unison and Automates Accountability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 09, 2026 **What do you like best about monday AI Work Platform?** The ability to instantaneously sync an entire team from anywhere on the planet. The second someone creates a project, we can get everyone going in the same direction without delay. Assets, copy, directions, links. . . all of it. Included right in the interface to make it easily accessible and keep all the moving parts moving in unison. **What do you dislike about monday AI Work Platform?** I don't have any real issues with the platform. The biggest issue I deal with is if one of the team just ignored the email or the notification from the system and then doesn't get rolling on the project. Aside from that I have no issues that keep me from getting the most out of it. **What problems is monday AI Work Platform solving and how is that benefiting you?** The biggest issue it solved for us was accountability. We had a department that was always performing well below expectations but was then putting blame on other departments. Monday was able to quash that almost Day 1. With access to the platform, the C-suite could see everything and know exactly who wasn't doing their assigned tasks or at least not finishing them on time. So it's been great in getting them up to speed. ### 41. Transparent Dispatch Management with Visual Precision **Rating:** 4.0/5.0 stars **Reviewed by:** Gaston B. | Senior Manager , Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 09, 2026 **What do you like best about monday AI Work Platform?** I really like how monday Work Management keeps our dispatch operation transparent. Coordinating loads across multiple routes is made easy, as I can see which consignments are packed, awaiting collection, or in transit, with every outstanding action attached to the right card. My team always knows their tasks without needing to ask, ensuring nothing slips between stages. I love the visual side of monday Work Management, allowing me to track shipments from order confirmation to client delivery at a glance. The groups and sub-groups with color-coded statuses are incredibly efficient, telling the story before I even read a word. Each stage of the process has its own group, and I can move cards as work progresses, while sub-items help me pinpoint precise actions. The calendar view has been invaluable for planning ahead. It's also great how easily monday Work Management integrates with Microsoft Teams and Outlook, making coordination smooth by surfacing board updates during calls and keeping track of deadlines alongside other calendar entries. **What do you dislike about monday AI Work Platform?** If I had one request, it would be the ability to share a board with an outside collaborator while restricting what they see. Our consignments carry client names, and I would rather a carrier or partner view only the cards that concern them. The main thing would be granular sharing for outside collaborators, letting me grant a carrier or partner access to only the consignments that concern them rather than the whole board, and beyond that, a way to lock the structure of a board so colleagues cannot inadvertently reorder stages or move cards out of sequence when several of us are working in it at once. **What problems is monday AI Work Platform solving and how is that benefiting you?** monday Work Management keeps our dispatch operation transparent, ensuring nothing slips through the cracks. It provides a clear visual representation of consignments, their stages, and outstanding actions, so my team knows their tasks without needing to ask. ### 42. Excellent managing and planning tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 07, 2026 **What do you like best about monday AI Work Platform?** I really like how seamlessly it lets me collaborate with colleagues across different departments, and how easy it is to share project progress with customers. It helps us structure, organise, and plan multiple projects at once, and the automation features—when set up correctly—are a real game changer for me. It’s user-friendly and brings my department together with others so we’re all working in step. I’ve never experienced any downtime, so the performance and reliability have been excellent. The pricing feels in line with what you get, and I can’t complain about it. The support and after-sales team genuinely listen, and the assistance they provide has been very useful. **What do you dislike about monday AI Work Platform?** The initial setup of our boards and structures involved a bit of trial-and-error, but that’s understandable when you’re working with new software and tools. **What problems is monday AI Work Platform solving and how is that benefiting you?** Historically, we’ve struggled to stay aligned across different departments in our organization, and Monday has been a huge help in getting everyone on the same page and in sync. ### 43. Clean, Intuitive Gantt Charts with Effortless Drag-and-Drop Scheduling **Rating:** 4.5/5.0 stars **Reviewed by:** Ricardo G. | Associate Software Engineer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 06, 2026 **What do you like best about monday AI Work Platform?** This is one of the easiest Gantt chart tools I’ve tried so far, thanks to its pleasant, subtle color scheme and well-organized layout. The design feels clean, simple, and easy to understand: you can drag and drop tasks, create dependencies, and adjust timelines without having to dig through menus. Even as a student, I picked it up quickly and didn’t need any training to get started. **What do you dislike about monday AI Work Platform?** It has been an exceptional tool for our project management needs. It adapts well to our requirements and has been especially useful because it helps me spot bottlenecks and identify critical paths more clearly. **What problems is monday AI Work Platform solving and how is that benefiting you?** Templates, online editing, and bulk actions let me create a plan in minutes. The drag-and-drop feature has saved me time and helped me manage tasks quickly. It also makes it easy to break large projects into smaller tasks, assign specific deadlines, and keep everything organized. Overall, it has helped me plan my work more effectively and finish it on time. ### 44. Efficient, Intuitive, and Scalable Work Management **Rating:** 4.5/5.0 stars **Reviewed by:** Akash M. | Senior Data Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 23, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about monday AI Work Platform?** I like the interface, and I also appreciate how it connects with various tools like Slack, email, and the cloud. Performance is really solid when handling multiple boards, and it offers good value for the price. AI powered suggestions are helpful too Support and onboarding are handled well too. There’s plenty of documentation and templates, and the customer support is responsive, which helps teams get started quickly. **What do you dislike about monday AI Work Platform?** While I like most of the features, the platform’s flexibility, while powerful, can sometimes feel overwhelming initially. Setting up highly customized workflows or dashboards may require a bit of trial and error, particularly for users without prior experience with similar tools. **What problems is monday AI Work Platform solving and how is that benefiting you?** It brings communication and visibility for all the projects in one place. It also addresses inefficiencies caused by manual coordination. Automation features help reduce repetitive tasks such as status updates, notifications, and task assignments, saving time and minimizing human error. ### 45. Monday Keeps My Deals and Tasks Organized in One Clean, Easy View **Rating:** 5.0/5.0 stars **Reviewed by:** Kyler K. | Recognition Consultant at Awardco, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 20, 2026 **What do you like best about monday AI Work Platform?** As an Account Executive, Monday helps me organize all of my deals and daily tasks. I schedule reminders for myself, track notes, and love that I can see a snapshot of everything I'm working on, all in one place. It's a clean easy to digest view and a million times better than the spreadsheet I was previously trying to use. **What do you dislike about monday AI Work Platform?** Honestly for what I'm using it for, there isn't anything that isn't working for me. I do feel like I'm underutilizing the potential of the platform but I don't think I'm using it in the most common way and so I don't know what I should be adding or refining. **What problems is monday AI Work Platform solving and how is that benefiting you?** Monday help me organize all of my deals and track my progress. I had no way to organize all of the projects I was working on before and it's impossible to manage everything from your inbox. Monday provides me a place to track my notes, update progress and see how I'm tracking towards my quota. I can open my board and see a snapshot of everything in 30 seconds. ### 46. Intuitive, Centralized Task Management That Keeps Our Team on Track **Rating:** 4.5/5.0 stars **Reviewed by:** Sandra D. | Head of Marketing, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 20, 2026 **What do you like best about monday AI Work Platform?** I really enjoy working with Monday. It helps me keep a clear overview of all the tasks on my schedule, which gives me peace of mind. Knowing that I’ll be reminded of upcoming deadlines means I don’t have to worry about forgetting anything. Our team is also very enthusiastic about it, as it allows us to manage everything in one central place. We can easily ask each other questions and keep all communication neatly on topic. Gone are the days of digging through Outlook for scattered bits of information—everything is now organized and easy to find. Overall, it makes our workflow much smoother. It’s an intuitive tool that I would highly recommend to anyone! **What do you dislike about monday AI Work Platform?** What I dislike is that with the PRO version (compared to the more advanced plans), it’s more difficult to map out campaigns on a timeline. I would really like to have a clear overview of ongoing marketing campaigns, with the ability to add tasks underneath each campaign. At the moment, I haven’t been able to set this up the way I’d like. **What problems is monday AI Work Platform solving and how is that benefiting you?** Monday helps our team work in a much more structured way than before. All information is now available in one central platform, which makes collaboration and follow-up much easier. It’s no longer necessary to search through Outlook for scattered bits of information to piece together the full picture—everything is organized and accessible in one place. ### 47. Effortless Task Management and Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Emelyne M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 06, 2026 **What do you like best about monday AI Work Platform?** I like monday Work Management because it helps me keep track of what I'm doing, which is really useful. I can invite someone else to work with me, assign tasks to others, or ask for help if needed. I also like the way I can add links and share notes about what I'm working on, just in case I run into any problems. I think it's perfect. It's very easy to use, and you can teach yourself how to work with it. The setup was very easy, too. They created an account for me, and after watching a two-minute YouTube video, I was able to get started. So far, I think it's great. **What do you dislike about monday AI Work Platform?** Not Applicable **What problems is monday AI Work Platform solving and how is that benefiting you?** I use monday Work Management to track tasks assigned by my supervisor, check, complete, and submit my work. It helps me keep track of progress and communicate stages without constantly reaching out to others. ### 48. Good product, terrible support experience **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 08, 2026 **What do you like best about monday AI Work Platform?** I like the friendly user interface and the ease of use. The functionality across the platform is really good. We liked monday as it integrated easily with Teams and some of our internal platforms. The performance and load times are pretty good as well. The AI tools so far have been underwhelming as its not as helpful as expected. Pricing is decent. I've had the worst experience with the accounts team. I've literally been following up for months now trying to get our team access to the platform but I'm being ghosted. Its been really terrible service so far and I'm going to work on setting something else up with the team. **What do you dislike about monday AI Work Platform?** Working with the account management team has been really poor. I would not recommend this product solely on my experience with the team. **What problems is monday AI Work Platform solving and how is that benefiting you?** Good dashboard views to see the entire marketing effort on a single platform ### 49. Autonomous, User-Friendly Monday.com AI with Fast, Reliable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mary G. | Business Analyst, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 29, 2026 **What do you like best about monday AI Work Platform?** I like how autonomous Monday.com's AI platform is. It is very user-friendly, performs well, and works well with other systems. Their team is always available on stanby for assistance and anytime you need help from the team you can click the help button and they respond pretty quickly. Their pricing is also reasonable considering it replaces multiple systems. **What do you dislike about monday AI Work Platform?** There's not much I dislike about Monday. **What problems is monday AI Work Platform solving and how is that benefiting you?** Monday.com has been solving issues with Accounts Payable, Accounts Receivable, Consultant Tracking, and other project tracking. It streamlines the process and eliminates the guesswork, making it easy to assign a task to a team member. ### 50. Powerful Integrations for Seamless Live Data Across Platforms **Rating:** 4.5/5.0 stars **Reviewed by:** Niyat P. | Systems and Technology Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 30, 2026 **What do you like best about monday AI Work Platform?** We really like the integration capabilities to be able to push live data across our various platforms compared to other programs we use. AI features are also improving but the credit model seems a bit pricey. The performance even across bigger boards is pretty consistent and quick **What do you dislike about monday AI Work Platform?** The pricing model with seat bundles is very expensive for smaller teams especially when we have 1-2 extra members and need to pay for 5 more. **What problems is monday AI Work Platform solving and how is that benefiting you?** Our work management has become much simpler. All departments now work from a single board for their main information, so everything stays live and accurate, and we no longer have data silos. Also the simple user interface makes it easier for all types of users from the more advanced t the least experienced as well - this also makes onboarding new employees very easy ## monday AI Work Platform Discussions - [Is it possible for you to have your own CRM on Monday?](https://www.g2.com/discussions/15494-is-it-possible-for-you-to-have-your-own-crm-on-monday) - 5 comments, 3 upvotes - [How can I Integrate my boards with Google Data Studio](https://www.g2.com/discussions/how-can-i-integrate-my-boards-with-google-data-studio) - 1 comment, 2 upvotes - [How do I integrate Mondays with Fareharbor booking software.](https://www.g2.com/discussions/how-do-i-integrate-mondays-with-fareharbor-booking-software) - 1 comment, 2 upvotes - [Interior Design Pipeline Management](https://www.g2.com/discussions/51765-interior-design-pipeline-management) - 1 comment, 1 upvote - [Why cant I have a time sched](https://www.g2.com/discussions/50563-why-cant-i-have-a-time-sched) - 1 comment, 1 upvote - [View monday AI Work Platform pricing details and edition comparison](https://www.g2.com/products/monday-com/reviews?open_modal_url=%2Fproducts%2Fmonday-com%2Fwishlists%3Fhost_path%3D%2Fproducts%2Fmonday-com%2Freviews%3Fpage%3D4%26open_modal_url%3D%2Fproducts%2Fmonday-com%2Fwishlists%3Fhost_path%3D%2Fproducts%2Fmonday-com%2Freviews%3Fpage%3D4%26open_modal_url%3D%252Fproducts%252Fmonday-com%252Fwishlists%253Fhost_path%253D%25252Fproducts%25252Fmonday-com%25252Freviews%25253Fpage%25253D4%2526source%253Dpdp_avatar%26source%3Dpdp_avatar%26source%3Dsticky_header_pin&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-09-14+20%3A18%3A09+-0500&secure%5Bsession_id%5D=26631ef6-81b2-4a7c-80b0-2ef2ac75f041&secure%5Btoken%5D=5b58ad2c7e3fd14630be22da29034fb3da239fb2035e5aced08c19f34657374b&format=llm_user) ## monday AI Work Platform Features **Additional Functionality** - Data Import/Export - Estimating - Timer - Multi-Currency - Customizable Reports - Alerts/Notifications - Reporting/Analytics - Real-Time Updates - Projections - Customizable Fields - Approval Process Control - Mobile App - Generative AI - Activity Dashboard - Billing & Invoicing - Budgeting/Forecasting - Resource Allocation & Planning - Access Controls/Permissions - Real-Time Notifications - AI Copilot - Summary Reports - Reporting & Statistics - Real-Time Data - Automatic Time Capture - Overtime Calculation - Clock In/Out - Productivity Analysis - Multi-Language - Employee Scheduling - Employee Database - Billable & Non-Billable Hours - Usage Tracking/Analytics **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Code Generation - Text to Image - Generative AI - API - Natural Language Processing - Virtual Characters and Avatars - Content Generation - Personalization and Recommendation - Conditional Generation - Transformer Model - Automated Image & Video Editing - Interactive and Co-Creative Systems - Text Summarization - Data Augmentation - Variation Autoencoder Models - Adversarial Training - Transfer Learning and Fine-tuning - Simulation and Scenario Generation - Creative Design - AI Copilot - Prompt Engineering - Foundation Model **Feedback Management** - Feedback Management **Dashboard** - Dashboard **Speech Recognition** - Speech Recognition **Compliance Management** - Compliance Management **Document Management** - Document Management **Autonomous Task Execution** - Autonomous Task Execution **Reporting/Analytics** - Reporting/Analytics **Sentiment Analysis** - Sentiment Analysis **Security & Compliance** - Security & Compliance **Data Security** - Data Security **Third-Party Integration** - Third-Party Integration **Human-in-the-loop (HITL)** - Human-in-the-loop (HITL) **Agentic Task Execution** - Agentic Task Execution **Personalized Outreach** - Personalized Outreach **Natural Language Processing** - Natural Language Processing **Conversational AI** - Conversational AI **Performance Metrics** - Performance Metrics **Interaction Tracking** - Interaction Tracking **Dynamic Modeling** - Dynamic Modeling **Scalability** - Scalability **Knowledge Base Management** - Knowledge Base Management **CRM Integration** - CRM Integration **Agent Customization** - Agent Customization **Omnichannel Outreach** - Omnichannel Outreach **Follow-Up Scheduling** - Follow-Up Scheduling **Lead Generation** - Lead Generation **Inquiry Routing** - Inquiry Routing **Multi-Channel Campaigns** - Multi-Channel Campaigns **Independent Decision Making** - Independent Decision Making **Outreach Performance Analytics** - Outreach Performance Analytics **Customer Interaction Automation** - Customer Interaction Automation **Problem Solving** - Problem Solving **Task Automation** - Task Automation **Prospect Prioritization** - Prospect Prioritization **Real-time Conversations** - Real-time Conversations **Sales Follow-Up** - Sales Follow-Up **Data Enrichment** - Data Enrichment **Iteration Management** - Iteration Management **Backend Logic Creation** - Backend Logic Creation **Prompt Understanding** - Prompt Understanding **Application Development** - Application Development **Full-Stack Output** - Full-Stack Output **API Integration** - API Integration **Contextual Guidance** - Contextual Guidance **Customizable User Interface** - Customizable User Interface **Design Customization** - Design Customization **Out-of-the-Box Functionality** - Out-of-the-Box Functionality **Communications Management** - Communications Management **Proactive Chat** - Proactive Chat **Ticket Management** - Ticket Management **Lead Qualification** - Lead Qualification **Sales Automation** - Sales Automation **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks - Real-Time Updates **Portfolio Management** - Portfolio Types - Planning - Alignment - Portfolio Mix - Resource Allocation & Planning **Setup** - Activities - Flows - Dependencies - Notifications - Calendar Management - Business Process Automation **Tasks** - Tasks - Details - Priority **Platform Basics** - Drag & Drop Scheduling - Project and Task Lists Organization - Project Templates - Budgeting and Cost Estimation - Team Member Roles - Automated Alerts and Notficiations - To-Do List **Task Creation** - Creation & Assignment - Due Dates - Drag & Drop - Mass Updates **Automation** - Workflows - Customization - Data repository **Communication** - Discussions - External - Announcements **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) - Multi-Language **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection - Natural Language Processing - Simulation and Scenario Generation **Automation** - Sales Follow-Up - Feedback Collection - Document Processing - Lead Generation - Customer Interaction Automation **Generation and Interpretation - AI App Builder** - Prompt Understanding - Backend Logic Creation - UI Generation - Context Awareness **Agentic AI - Kanban Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Task Planning - Project Planning **Agentic AI - Marketing Resource Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Third-Party Integrations - Activity Planning - Strategic Planning - Campaign Planning **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Additional Functionality** - API - Metadata Management - Real-Time Reporting - Commenting/Notes - Approval Process Control - Approval Workflow - Generative AI - Brand Management - Budgeting/Forecasting - File Management - Marketing Calendar - Role-Based Permissions - Status Tracking - Access Controls/Permissions - Campaign Management - Customizable Templates - Calendar Management - Template Management - Resource Management - Customizable Reports - Version Control - Content Management - Tagging - Document Storage - Task Scheduling - Workflow Management - Social Promotion - AI Copilot - Campaign Analytics - Dashboard Creation - Task Management - Project Templates - ROI Tracking - Single Sign On - Activity Dashboard - Search/Filter - Reporting & Statistics - Digital Asset Management - Multi-Channel Marketing - Document Management - Configurable Workflow - Expense Management - Alerts/Notifications - Collaboration Tools - Drag & Drop - Customizable Branding - Project Management - Asset Lifecycle Management **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Time & Expense - Methodologies - Project Time Tracking - Bug Tracking - Milestone Tracking - Task Progress Tracking - Activity Tracking - Project Tracking - Status Tracking - Progress Tracking - Agile Methodologies - Sprint Planning - Project Planning - Release Planning - Multiple Projects - Multi-Department/Project - Customizable Templates - Project Templates - Gantt/Timeline View - Percent-Complete Tracking - Reporting/Project Tracking - Goal Setting/Tracking - Time Tracking - Traditional Methodologies - Task Planning - Traditional Methodologies **Project Management** - Dependencies - Priorities - Lean Management - Deadline Management - Calendar Management - Change Management **Management** - Updates - Audit Trail - Integration **Kanban Boards** - Kanban Cards - Drag and Drop - Visibility **Content Planning** - Content Organization - Task Assignment - Multi-Channel Marketing - Task Scheduling **Task Management** - Task Prioritization - To-Do Lists - Dependencies - Recurring Tasks - Project Templates **Administration** - Permissions - Procedures - Remote Work **Content & Documents** - File Sharing - Notes - Search - Versioning **Platform** - Conversation Editor - Integration - Human-In-The-Loop - Drag & Drop Editor - Human-in-the-loop (HITL) **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Autonomy** - Problem Solving - Task Execution - Adaptive Responses - Independent Decision Making **Generated Application Quality - AI App Builder** - Scalability - Out-of-the-Box Functionality - Design Customization - Data & API Integration **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management - Reimbursement Management - Task Progress Tracking **Resource Management** - Resource Definiton - Capacity - Scheduling - Task Scheduling - Project Planning/Scheduling **Resource Management** - Definition - Allocation - Optimization **Planning** - Workflow - Backlog - Optimization - Configurable Workflow **Project management** - Task Prioritization - Dependencies - Planning - Views - Scheduling - Dashboards **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - Generative AI **Outbound Sales** - Follow-Up Scheduling - Prospect Prioritization - Multichannel Campaign Execution - Personalized Outreach - Outreach Performance Analytics **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Additional Functionality** - Collaboration Tools - Gantt/Timeline View - AI Copilot - Task Tagging - Spreadsheet View - Task Scheduling - Search/Filter - Email-to-Task Conversion - Project Tracking - Time Tracking - Sub-Task Management - Task Progress Tracking - Third-Party Integrations - Calendar Management - Mobile Access - Task Editing - Reporting/Analytics - Deadline Management - API - Dependency Tracking - Document Management - Assignment Management - Project Planning - Task Board View - Workflow Management - Activity Tracking - Commenting/Notes - Resource Management - Task Import - Dashboard - Access Controls/Permissions - Real-Time Notifications **Additional Functionality** - Task Scheduling - Reporting & Statistics - Multiple Projects - Gantt/Timeline View - Document Storage - Collaboration Tools - Activity Tracking - Assignment Management - Progress Tracking - Activity Dashboard - Single Sign On - Commenting/Notes - Email Management - Search/Filter - Real-Time Notifications - Prioritization - Access Controls/Permissions - Multi-board - Task Progress Tracking - File Management - Milestone Tracking - Planning Tools - Time Tracking - KPI Monitoring - AI Copilot - Generative AI - Calendar Management - Projections - To-Do List - Roadmapping - Project Time Tracking - Workflow Management - Project Tracking - Charting - Project Management - Project Templates - @mentions - Task Management - API - Visual Workflow Management - Tagging - Dependency Tracking - Customizable Fields - Supports Scrum - Deadline Management - Real-Time Updates **Additional Functionality** - Agent Collaboration - Data Governance - Prompt Engineering - Feedback Management - For No-Code Development - Version Control - Role-Based Permissions - Dynamic Modeling - API - Memory Management - Monitoring - Scalability - Cost Management - Scheduling - Natural Language Interface - Access Controls/Permissions - Multiple LLM Models - Integration Management - Customizable Frameworks - Pre-built Templates - Analytics - Intent Recognition - Contextual Guidance - Rules-Based Workflow - Attended Automation - Drag & Drop - For Sales/Marketing - Generative AI - Business Process Automation - AI Copilot - Third-Party Integrations - Multi-Channel Communication - Sentiment Analysis - Deep Learning - Code-free Development - Compliance Management - Automated Responses - Knowledge Management - Transfers/Routing - Personalization - Activity Dashboard - Customer Experience Management - Virtual Personal Assistant (VPA) - Chatbot - Speech Recognition - Reporting/Analytics - Task Management - Customer Engagement - AI/Machine Learning - Configurable Workflow - Unattended Automation - Conversation Intelligence - Workflow Automation - Proactive Error Detection **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Project Monitoring** - Baselining / KPIs - Resource Allocation - Activity Dashboard - Activity Dashboard **Data & Analytics** - Data Consolidation - Visualizations - Performance - Risk Analysis **Workload** - Resource Allocation - Workspace - Configuration - Insights **Project Management** - Task Management - Planning - Visibility - Integration **Marketing Campaign Performance** - Performance and ROI Tracking - Activity Tracking - Project Tracking - Progress Tracking - Goal Setting/Tracking - Status Tracking - Project Time Tracking - Task Progress Tracking **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Additional Functionality** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard **Communication & Collaboration** - Communication Channels - Document Management - Collaboration **Remote Collaboration** - Alignment - Accountability - Connectivity - Offline Mode **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Strategy - Project and Portfolio Management** - Simulation - Tracking - Planning - Objectives - Visiblity - Alignment - Risk Management - Implementation - Optimization - Prioritization - Timesheet Management - Workflow Management - Resource Management - Task Management - Requirements Management - Assignment Management - Document Management - Project Time Tracking - Status Tracking - Progress Tracking - Time & Expense Tracking - Project Tracking - ROI Tracking - Activity Tracking - Portfolio Management **Agentic AI - Marketing Calendar** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Task Planning - Project Planning - Media Planning - Campaign Planning **Multi-Platform Integration - AI Note-taking Software** - Integrations **Additional Functionality** - Collaboration Tools - Budgeting/Forecasting - Kanban Board - Projections - Demand Forecasting - Multiple Projects - Third-Party Integrations - Customizable Fields - Customizable Reports - AI Copilot - Reporting/Analytics - API - Project Templates - Commenting/Notes - Dashboard - Gantt/Timeline View - Agile Methodologies - Planning Tools - Real-Time Updates - Project Workflow - Task Scheduling - Generative AI - Drag & Drop **Cost Management** - Project Budgeting - Time & Expense - Profitability **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - File Transfer **Privacy & Security Controls - AI Note-taking Software** - Access Control **Additional Functionality** - Backlog Management - API - Retrospectives Management - Task Management - Access Controls/Permissions - Supports Scrum - Team Management - Kanban Board - Request Management - Commenting/Notes - Charting - @mentions - Planning Tools - Projections - Collaboration Tools - Calendar Management - Email Management - Project Workflow - Deadline Management - Role-Based Permissions - Alerts/Notifications - Reporting & Statistics - Customizable Fields - AI Copilot - Resource Management - Workflow Management - Template Management - Negative Feedback Management - Data Import/Export - File Management - Assignment Management - Progress Reports - Budget Management - Real-Time Reporting - Real-Time Notifications - Requirements Management - Search/Filter - Issue Management - Document Management - Release Management - For IT Project Management - Product Roadmapping - Change Management - Mobile App - Portfolio Management - Testing/QA Management - Billing & Invoicing - Risk Management - Web-based Deployment - Idea Management - Client Portal - File Sharing - Version Control - Availability Management - Productivity Analysis - Multi-Channel Communication - Forecasting - Key Performance Indicators - Remote Support - Predictive Analytics - Tagging - Feedback Management - User Management - Network Diagram - Project Management - Document Storage - Visualization - Customizable Reports - Time Clock - Reminders - Daily Reports - Configurable Workflow - Roadmapping - Iteration Management - Timeline Management - KPI Monitoring - For Small Businesses - Chat/Messaging - Messaging **Mobile Time Tracking** - Project Time Tracking - Expense Tracking - Progress Tracking - Activity Tracking - Time Tracking by Client - Project Tracking - Billable Items Tracking - Attendance Tracking - Vacation/Leave Tracking - Project Time Tracking - Leave Tracking - Budget Tracking - Online Time Tracking - Offline Time Tracking - Location Tracking **Integration** - Front Office - Back Office - External data **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Generative AI** - AI Text Generation - AI Text Summarization **Speaker Identification - AI Note-taking Software** - Speaker Recognition **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Agentic AI - Work Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction **Other Features** - Integrations - Reporting **Inbound Sales** - Data Enrichment - Inquiry Routing - Feedback Collection - Real-Time Engagement - Lead Qualification **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Additional Functionality** - File Management - Activity Dashboard - Real-Time Updates - Deadline Management - Project Workflow - Prioritization - Configurable Workflow - AI Copilot - Reporting & Statistics - Email Management - Reminders - Workflow Management - Drag & Drop - Roadmapping - Project Management - Customizable Reports - Campaign Management - Predictive Analytics - Marketing Calendar - Planning Tools - Spend Management - Role-Based Permissions - Calendar Management - 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