--- title: MoEngage Reviews meta_title: 'MoEngage Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 531 reviews by the users' company size, role or industry to find out how MoEngage works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 531 scale: '5' date_modified: '2026-10-13' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

MoEngage Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of MoEngage, making data management and campaign optimization seamless and efficient. (42 mentions)
Users love the user-friendly interface of MoEngage, enabling easy funnel building and seamless data access. (28 mentions)
Users value the real-time analytics of MoEngage, enhancing decision-making and user understanding through detailed insights. (25 mentions)
Users find MoEngage helpful for segmentation and campaign stats, simplifying data complexities for effective management. (25 mentions)
Users praise the excellent customer support of MoEngage, noting quick responses and effective assistance with issues. (24 mentions)
Users notice missing session-related attributes, requiring tech help and facing notification delivery issues on some devices. (14 mentions)
Users note limitations in live features and costly API scaling, hindering MoEngage's overall effectiveness. (11 mentions)
Users find the complexity in segment management and AI tools challenging, impacting user experience and functionality. (9 mentions)
Users find that customer service response times and platform lag need significant improvement for a better experience. (9 mentions)
Users find the steep learning curve challenging, requiring significant time and effort to understand MoEngage's functionality. (9 mentions)

5 Pros or Advantages of MoEngage

5 Cons or Disadvantages of MoEngage

MoEngage Reviews (531)

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Reviews

MoEngage Reviews (531)

View 2 Video Reviews
4.5
531 reviews
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Praphul J.
PJ
Praphul J.
Director- Growth and Analytics
Mid-Market (51-1000 emp.)
"Wonderful tool for User Engagement"
5/5
What do you like best about MoEngage?

Detailed segmentation and features which help engage users in an efficient manner Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

Not much but there are certain issues with all engagement platforms Review collected by and hosted on G2.com.

Rudrakshi  D.
RD
Rudrakshi D.
Business Analyst
Mid-Market (51-1000 emp.)
"Good Experience"
5/5
What do you like best about MoEngage?

It was a good tool where we can monitor the Business matric and improve our Business in various ways using Moengage. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

It is not user-friendly and the new user may face some issues. Review collected by and hosted on G2.com.

GK
Gaurav K.
Mid-Market (51-1000 emp.)
"MoEngage - An ideal tool for your actionable product analytics & Marketing communication"
4.5/5
What do you like best about MoEngage?

there are many, rich text notifications, the ability to do multi-channel campaigns, and ready 3rd party connectors for various seamless data flows. Apart from these, dashboards as per need, can be daily emailed to needy internal or external customers. Also, the documentation on integration is details and good. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

Sometimes they are slow in customer service, this needs improvement. Review collected by and hosted on G2.com.

Anjan Kumar N.
AN
Anjan Kumar N.
Analyst
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"User friendly and Accurate"
5/5
What do you like best about MoEngage?

A great platform to work on data analytics. The interface is simple and intuitive. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

Everything is good. But it is a bit expensive and customisation can be improved Review collected by and hosted on G2.com.

Sadia W.
SW
Sadia W.
Associate Product Manager
Mid-Market (51-1000 emp.)
"Driving & scaling user engagement"
5/5
What do you like best about MoEngage?

The ease of creating user engagement journeys. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

The tool was good to handle my use-cases, hence not much to dislike. Review collected by and hosted on G2.com.

Nicky A.
NA
Nicky A.
Business Analyst
Mid-Market (51-1000 emp.)
"Had a good experience using moengage."
5/5
What do you like best about MoEngage?

whatsapp campaigning , push notifications. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

All good in Moengage, nothinh to dislike it. Review collected by and hosted on G2.com.

DR
Dhanush R.
qalara
Mid-Market (51-1000 emp.)
"My experience was good using Moengage"
5/5
What do you like best about MoEngage?

It's easy to use, and was helpful to create dashboards and segments. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

I think there is nothing to dislike about Moengage, had a nice experience. Review collected by and hosted on G2.com.

Hassan E.
HE
Hassan E.
Growth Mentor
Mid-Market (51-1000 emp.)
"Best customer marketing automation platform"
5/5
What do you like best about MoEngage?

Account management team

technical support

Feature

continuous implementation

Easy to use

Easily to integrate Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

Nothing in particular, but I'd say the normal support team teaining Review collected by and hosted on G2.com.

Shobhit	 S.
SS
Shobhit S.
Retention Marketing Manager
Enterprise (> 1000 emp.)
"I've been using Moengage since 1 year and it's a delight using the tool"
5/5
What do you like best about MoEngage?

Instant Customer Support and feedback system Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

There are still a lot of Product Features missing that they need to work upon. Review collected by and hosted on G2.com.

Boggu M.
BM
Boggu M.
Machine Learning Engineer 1
Mid-Market (51-1000 emp.)
"A good product with lot of features"
5/5
What do you like best about MoEngage?

It is very good for marketing and analytics purpose. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

The AI feature is additional cost which makes pricing structure little complicated. Review collected by and hosted on G2.com.