Generated from real user reviews
See Related User Reviews
Aayush J.
Enterprise (> 1000 emp.)
4.5/5
"Helpful for Segment Flows and Data Management"
What do you like about MoEngage?
Helpful in segment flows and data Easy to use Helpful support from backend team
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights"
What do you like about MoEngage?
MoEngage makes it easy to track user behavior and convert it into meaningful campaigns. The segmentation engine is powerful, you can target users bas
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights"
What do you like about MoEngage?
MoEngage makes it easy to track user behavior and convert it into meaningful campaigns. The segmentation engine is powerful, you can target users bas
Hema S.
Enterprise (> 1000 emp.)
4.5/5
"MoEngage Makes Customer Data Actionable with Easy Segmentation and Personalization"
What do you like about MoEngage?
MoEngage does a great job of turning customer data into action. It’s easy to segment, personalize, and iterate without heavy dependency on tech teams.
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights"
What do you like about MoEngage?
MoEngage makes it easy to track user behavior and convert it into meaningful campaigns. The segmentation engine is powerful, you can target users bas
Hema S.
Enterprise (> 1000 emp.)
4.5/5
"MoEngage Makes Customer Data Actionable with Easy Segmentation and Personalization"
What do you like about MoEngage?
MoEngage does a great job of turning customer data into action. It’s easy to segment, personalize, and iterate without heavy dependency on tech teams.
See Related User Reviews
Aayush J.
Enterprise (> 1000 emp.)
4.5/5
"Helpful for Segment Flows and Data Management"
What do you like about MoEngage?
Helpful in segment flows and data Easy to use Helpful support from backend team
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights"
What do you like about MoEngage?
MoEngage makes it easy to track user behavior and convert it into meaningful campaigns. The segmentation engine is powerful, you can target users bas
See Related User Reviews
Aayush J.
Enterprise (> 1000 emp.)
4.5/5
"Helpful for Segment Flows and Data Management"
What do you like about MoEngage?
Helpful in segment flows and data Easy to use Helpful support from backend team
Aviral G.
Enterprise (> 1000 emp.)
4.0/5
"Boosts Campaign Efficiency with Multi-Channel Support"
What do you like about MoEngage?
I like the interactive campaigns we can have at different stages of the order journey and the number of channels it supports, including WhatsApp and e
See Related User Reviews
Aviral G.
Enterprise (> 1000 emp.)
4.0/5
"Boosts Campaign Efficiency with Multi-Channel Support"
What do you dislike about MoEngage?
MoEngage is not able to conversationally interact with customers, meaning it doesn't rely on customer responses, and its WABA connectivity could be im
Dung V.
Mid-Market (51-1000 emp.)
4.0/5
"MoEngage - Affordable CRM Solution"
What do you dislike about MoEngage?
Event setup and data mapping can be unclear, requiring detailed definitions from the start. MAU-based billing may overcount users switching browsers.
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights"
What do you dislike about MoEngage?
Complex segments can become difficult to manage without strict naming discipline.
Sumit P.
Mid-Market (51-1000 emp.)
4.5/5
"Powerful Segmentation and Intuitive Campaigns, Effortless User Journey Insights"
What do you dislike about MoEngage?
The UI can feel slightly slow when switching between heavy analytics reports. Event names and attributes need strict consistency, any naming mismatch
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights"
What do you dislike about MoEngage?
Complex segments can become difficult to manage without strict naming discipline.
Hema S.
Enterprise (> 1000 emp.)
4.5/5
"MoEngage Makes Customer Data Actionable with Easy Segmentation and Personalization"
What do you dislike about MoEngage?
The platform is powerful, but it can feel overwhelming at first. There’s a learning curve before you fully unlock its potential.
See Related User Reviews
Aviral G.
Enterprise (> 1000 emp.)
4.0/5
"Boosts Campaign Efficiency with Multi-Channel Support"
What do you dislike about MoEngage?
MoEngage is not able to conversationally interact with customers, meaning it doesn't rely on customer responses, and its WABA connectivity could be im
Verified User
Enterprise (> 1000 emp.)
4.5/5
"Effortless Funnel Building and Real-Time Segmentation"
What do you dislike about MoEngage?
Funnels with very high data volume sometimes take a bit longer to load. If event names are not standardized well, funnel building becomes messy, this
See Related User Reviews
Hema S.
Enterprise (> 1000 emp.)
4.5/5
"MoEngage Makes Customer Data Actionable with Easy Segmentation and Personalization"
What do you dislike about MoEngage?
The platform is powerful, but it can feel overwhelming at first. There’s a learning curve before you fully unlock its potential.
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Effortless Customer Insights and Engagement with an Intuitive Interface"
What do you dislike about MoEngage?
Although it's fine but sometimes feels a bit complex while setting up advance automation and segmentation.
It has so many features which makes everyone to engage easily and retain effectively. Review collected by and hosted on G2.com.
It is expensive and the Initial Integration of It is bit Challenging. Review collected by and hosted on G2.com.
Push notification, Report Analysis, Creating Dashboards. Review collected by and hosted on G2.com.
No, there is nothing to dislike about MoEngage. Review collected by and hosted on G2.com.
The UI is so easy to understand and simple. Ease of implementation and integration with other tools and their Customer support is very good. Review collected by and hosted on G2.com.
Some features are only restricted to only some campaigns or flows. Review collected by and hosted on G2.com.
To create multiple campaigns and crafting segment emails to our users, it's also so easy to create dashboards and get detailed reports of campaigns and users. Review collected by and hosted on G2.com.
There is nothing to dislike about MoEngage, this tool is so user-friendly. Review collected by and hosted on G2.com.
MoEngage has the most advanced segmentation of campaign and Analytics reports and targets the customer Review collected by and hosted on G2.com.
I haven't found anything yet to dislike this platform. Review collected by and hosted on G2.com.
We were provided excellent customer support and the number of features offered are also suited to our business and is scalable. The tutorials are helpful for self-learning. Review collected by and hosted on G2.com.
Could not find Any Dislikes about MoEngage Review collected by and hosted on G2.com.
MoEngage is great since it makes it easier for me to understand customers. It does an excellent job of gathering all the data I have and producing insightful analysis then i can utilise those insights to craft experiences that each user feels unique about.
It's quite convenient to be able to categorise customers according to their preferences and behaviour with that i can design ads campaigns that effectively target each demographic.
Overall MoEngage is a useful tool for any marketer looking to create a sense of specialness and loyalty in their clients. Review collected by and hosted on G2.com.
Despite the fact that MoEngage is designed to provide campaign optimisation and AI-driven insights. I've discovered that the AI falls short of expectations. It should use more accuracy and customisation upgrades to really live up to its claims. Review collected by and hosted on G2.com.
Moenagage provides in-depth analytics on user's behaviour in the app which helps us improve our campaigns & our product overall. For eg: Using Behaviour & funnel analytics on Moengage, we were able to identify that our clients prefer to analyse a stock before placing their orders, which made us change our order placement journey from direct redirection to now routing the user via the company analysis(Quotes) page.
Moengage also allows hyper-personalisation by use of various user attributes which enhances the customer's experience on the app.
Also the customer support is usually pretty quick at helping us with our issues/queries. Review collected by and hosted on G2.com.
The AI tools being provided do not seem to be well trained yet, and sometimes throw random responses, this could be improved.
There are issues related to certain channels like In-app which is an important channel for us.
Flutter support must be improved upon. Review collected by and hosted on G2.com.
MoEngage offers all the capabilities of a complex email marketing platform but has a great, simple user interface. Their support team does an excellent job of getting clients onboarded within a timely manner and continues to follow up after implementation. Review collected by and hosted on G2.com.
There are a few things throughout the platform that could probably be made easier, especially if you're used to a more basic esp like MailChimp or Campaign Monitor. Review collected by and hosted on G2.com.
The scope & capabilities of analytics on the engagement data. Review collected by and hosted on G2.com.
The team is slightly less proactive when it comes to proposing a different subscription plan based on change in business scale. Review collected by and hosted on G2.com.