--- title: MoEngage Reviews meta\_title: 'MoEngage Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 525 reviews by the users' company size, role or industry to find out how MoEngage works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 525 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### MoEngage Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of MoEngage, highlighting its user-friendly interface and manageable data system. [(54 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1751414&qs=pros-and-cons#reviews) Users appreciate the **easy funnel building** and **real-time segments** , enhancing insight and decision-making capabilities. [(38 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1752777&qs=pros-and-cons#reviews) Users value the **real-time analytics and easy funnel building** in MoEngage, enhancing product decisions and user insights. [(32 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1750890&qs=pros-and-cons#reviews) Users find MoEngage **extremely helpful** for segmentation, campaign management, and simplifying complex data for better outcomes. [(32 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1751997&qs=pros-and-cons#reviews) Users value the **easy campaign management** of MoEngage, enhancing lead generation and simplifying data complexities effectively. [(30 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1754320&qs=pros-and-cons#reviews) Users find the **missing session-related attributes** frustrating, needing tech help for profile updates and notification issues. [(16 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1750747&qs=pros-and-cons#reviews) Users find the **steep learning curve** challenging, requiring significant time to understand MoEngage's full potential. [(14 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1753251&qs=pros-and-cons#reviews) Users note the **limitations in live features and AI performance** of MoEngage, impacting overall satisfaction and functionality. [(12 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1750497&qs=pros-and-cons#reviews) Users find **complexity** in managing segments and AI features, leading to confusion in the overall experience. [(10 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1752606&qs=pros-and-cons#reviews) Users find the **difficult learning** curve with MoEngage challenging, especially for new users exploring its features. [(9 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1752317&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of MoEngage ##### 1. Ease of Use Users appreciate the **ease of use** of MoEngage, highlighting its user-friendly interface and manageable data system. [ See 54 mentions ](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1751414&qs=pros-and-cons#reviews) See Related User Reviews ![Aayush J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aayush J.") AJ Aayush J. Enterprise (\> 1000 emp.) 4.5/5 "Helpful for Segment Flows and Data Management" What do you like about MoEngage? Helpful in segment flows and data Easy to use Helpful support from backend team ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights" What do you like about MoEngage? MoEngage makes it easy to track user behavior and convert it into meaningful campaigns. The segmentation engine is powerful, you can target users bas ##### 2. Features Users appreciate the **easy funnel building** and **real-time segments** , enhancing insight and decision-making capabilities. [ See 38 mentions ](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1752777&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights" What do you like about MoEngage? MoEngage makes it easy to track user behavior and convert it into meaningful campaigns. The segmentation engine is powerful, you can target users bas ![Hema S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hema S.") HS Hema S. Enterprise (\> 1000 emp.) 4.5/5 "MoEngage Makes Customer Data Actionable with Easy Segmentation and Personalization" What do you like about MoEngage? MoEngage does a great job of turning customer data into action. It’s easy to segment, personalize, and iterate without heavy dependency on tech teams. ##### 3. Analytics Users value the **real-time analytics and easy funnel building** in MoEngage, enhancing product decisions and user insights. [ See 32 mentions ](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1750890&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights" What do you like about MoEngage? MoEngage makes it easy to track user behavior and convert it into meaningful campaigns. The segmentation engine is powerful, you can target users bas ![Hema S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hema S.") HS Hema S. Enterprise (\> 1000 emp.) 4.5/5 "MoEngage Makes Customer Data Actionable with Easy Segmentation and Personalization" What do you like about MoEngage? MoEngage does a great job of turning customer data into action. It’s easy to segment, personalize, and iterate without heavy dependency on tech teams. ##### 4. Helpful Users find MoEngage **extremely helpful** for segmentation, campaign management, and simplifying complex data for better outcomes. [ See 32 mentions ](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1751997&qs=pros-and-cons#reviews) See Related User Reviews ![Aayush J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aayush J.") AJ Aayush J. Enterprise (\> 1000 emp.) 4.5/5 "Helpful for Segment Flows and Data Management" What do you like about MoEngage? Helpful in segment flows and data Easy to use Helpful support from backend team ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights" What do you like about MoEngage? MoEngage makes it easy to track user behavior and convert it into meaningful campaigns. The segmentation engine is powerful, you can target users bas ##### 5. Campaign Management Users value the **easy campaign management** of MoEngage, enhancing lead generation and simplifying data complexities effectively. [ See 30 mentions ](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1754320&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights" What do you like about MoEngage? MoEngage makes it easy to track user behavior and convert it into meaningful campaigns. The segmentation engine is powerful, you can target users bas ![Ayush M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayush M.") AM Ayush M. Mid-Market (51-1000 emp.) 4.0/5 "Efficient Notification with Room for Improvement" What do you like about MoEngage? I use MoEngage for push notifications on different events, like engaging users, sharing updates, and transaction messages. I like the user segmentatio ### 5 Cons or Disadvantages of MoEngage ##### 1. Missing Features Users find the **missing session-related attributes** frustrating, needing tech help for profile updates and notification issues. [ See 16 mentions ](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1750747&qs=pros-and-cons#reviews) See Related User Reviews ![Aviral G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aviral G.") AG Aviral G. Enterprise (\> 1000 emp.) 4.0/5 "Boosts Campaign Efficiency with Multi-Channel Support" What do you dislike about MoEngage? MoEngage is not able to conversationally interact with customers, meaning it doesn't rely on customer responses, and its WABA connectivity could be im ![Dung V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dung V.") DV Dung V. Mid-Market (51-1000 emp.) 4.0/5 "MoEngage - Affordable CRM Solution" What do you dislike about MoEngage? Event setup and data mapping can be unclear, requiring detailed definitions from the start. MAU-based billing may overcount users switching browsers. ##### 2. Learning Curve Users find the **steep learning curve** challenging, requiring significant time to understand MoEngage's full potential. [ See 14 mentions ](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1753251&qs=pros-and-cons#reviews) See Related User Reviews ![Hema S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hema S.") HS Hema S. Enterprise (\> 1000 emp.) 4.5/5 "MoEngage Makes Customer Data Actionable with Easy Segmentation and Personalization" What do you dislike about MoEngage? The platform is powerful, but it can feel overwhelming at first. There’s a learning curve before you fully unlock its potential. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Customer Insights and Engagement with an Intuitive Interface" What do you dislike about MoEngage? Although it's fine but sometimes feels a bit complex while setting up advance automation and segmentation. ##### 3. Limitations Users note the **limitations in live features and AI performance** of MoEngage, impacting overall satisfaction and functionality. [ See 12 mentions ](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1750497&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights" What do you dislike about MoEngage? Complex segments can become difficult to manage without strict naming discipline. SP Sumit P. Mid-Market (51-1000 emp.) 4.5/5 "Powerful Segmentation and Intuitive Campaigns, Effortless User Journey Insights" What do you dislike about MoEngage? The UI can feel slightly slow when switching between heavy analytics reports. Event names and attributes need strict consistency, any naming mismatch ##### 4. Complexity Users find **complexity** in managing segments and AI features, leading to confusion in the overall experience. [ See 10 mentions ](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1752606&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights" What do you dislike about MoEngage? Complex segments can become difficult to manage without strict naming discipline. ![Hema S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hema S.") HS Hema S. Enterprise (\> 1000 emp.) 4.5/5 "MoEngage Makes Customer Data Actionable with Easy Segmentation and Personalization" What do you dislike about MoEngage? The platform is powerful, but it can feel overwhelming at first. There’s a learning curve before you fully unlock its potential. ##### 5. Difficult Learning Users find the **difficult learning** curve with MoEngage challenging, especially for new users exploring its features. [ See 9 mentions ](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1752317&qs=pros-and-cons#reviews) See Related User Reviews ![Hema S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hema S.") HS Hema S. Enterprise (\> 1000 emp.) 4.5/5 "MoEngage Makes Customer Data Actionable with Easy Segmentation and Personalization" What do you dislike about MoEngage? The platform is powerful, but it can feel overwhelming at first. There’s a learning curve before you fully unlock its potential. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Customer Insights and Engagement with an Intuitive Interface" What do you dislike about MoEngage? Although it's fine but sometimes feels a bit complex while setting up advance automation and segmentation. ![Khuteja Tul K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khuteja Tul K.") KK Khuteja Tul K. Senior Executive Mid-Market (51-1000 emp.) 9/4/2024 "Polite , Kind & always ready to help out during any problem." 5/5 What do you like best about MoEngage? MoEngage offers amazing services, including the support team and the Account handler. The Account handler helps with all integration aspects which is good. The Features available to work on are amazing & proper detailed information on each feature is available. They are always ready to explore new options and friendly enough to help with every problem. Review collected by and hosted on G2.com. What do you dislike about MoEngage? I do not dislike anything until now in MoEngage. Review collected by and hosted on G2.com. What problems is MoEngage solving and how is that benefiting you? MoEngage is helping out in various aspects, A/B Testing of the Campaigns, Execute Whatsapp Campaigns, RCS Campaigns , Email Campaigns, Flow Optimization , Customer journey flows, Analytics , Flow of Customer data. Review collected by and hosted on G2.com. Show More 3/5/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Charisma Rahmat P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charisma Rahmat P.") CP Charisma Rahmat P. Senior CRM Specialist Mid-Market (51-1000 emp.) 9/23/2024 "Moengage Review" 4/5 What do you like best about MoEngage? Moengage is a great tool for entry level CRM officer as it offers straight forward UI/UX . The flow set up is pretty straightforward if we want to implement a basic logic. Review collected by and hosted on G2.com. What do you dislike about MoEngage? It requires tech help for when we want to update user's profile with the latest data according to the flow we've created. Review collected by and hosted on G2.com. What problems is MoEngage solving and how is that benefiting you? Moengage mainly solves our automation process as it provide a way to do repetitive marketing processes that we have, such as sending trigger base coms. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite HK Harsha Vardhan K. Software Engineer Enterprise (\> 1000 emp.) 11/13/2024 Business partner of the seller or seller's competitor, not included in G2 scores. "Enhancing the customer behaviour and increasing business oppurtunities" 5/5 What do you like best about MoEngage? Moengage provides user segmentation, by using this we can engage customer from multiple channels, we can analyse the customer data for further steps for marketing, it is easy to use for anyone more over the CSM is also good, we are using it on daily bases. Review collected by and hosted on G2.com. What do you dislike about MoEngage? It is little difficult to implement and comapared to other tools it is little expencive for small businesses. Review collected by and hosted on G2.com. What problems is MoEngage solving and how is that benefiting you? By using the customer behaviour data, we can target customers by sending notifications and mails, we can create cusmized dashboards to analyze the large amount of data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Kishan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kishan R.") KR Kishan R. Growth Manager - Derivatives & MTF product Enterprise (\> 1000 emp.) 4/30/2024 "I am using Moengage day in and day out as a part of Growth team. I do data and campaign analysis." 4.5/5 What do you like best about MoEngage? - Data Analysis is very easy. - Support is superb. - New feature request are delivered pretty fast. Review collected by and hosted on G2.com. What do you dislike about MoEngage? - There are a lot of issues related to In-App campaigns which needs to resolved at product level on priority as it is the most useful channel for my business. - Flutter support can be improved. Review collected by and hosted on G2.com. What problems is MoEngage solving and how is that benefiting you? More relevant communication: MoEngage helps us understand your behavior and preferences. This allows them to send messages and promotions that are more likely to interest you, instead of generic blasts. Improved customer experience: By understanding user journey, we can anticipate our needs and provide a smoother experience. This could mean things like receiving helpful tips at the right time or getting personalized recommendations. Reduced marketing clutter: MoEngage helps us target you with the right message at the right time through the right channel. This can lead to less overall marketing communication, making it less intrusive for you. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jayaprakash A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayaprakash A.") JA Jayaprakash A. Product Manager Small-Business (50 or fewer emp.) 11/7/2024 Business partner of the seller or seller's competitor, not included in G2 scores. "MoEnagage is very useful tool for Empowering personalized marketing for the brands" 5/5 What do you like best about MoEngage? Im closley working with key metrics and analysing Daily Active, Analysing Customer behaviour, for this task MoEngage plays a major role personalized marketing through multi channel enagagment Review collected by and hosted on G2.com. What do you dislike about MoEngage? I Really don't have any dislike about MoEngage we can utlize this tool to get the maximum out of it Review collected by and hosted on G2.com. What problems is MoEngage solving and how is that benefiting you? It tracks the sessions made by the users and we can see the sessions about customer journey it makes us to get a personalized marketing and enagement with the users and it is really helping us to drive business to growth Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Aditya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya S.") AS Aditya S. Mid-Market (51-1000 emp.) 4/18/2024 "Moengage is really helpful tool with an even better off-tool experience." 4.5/5 What do you like best about MoEngage? Automation which has significantly improved our efficiency, the quick responses from the customer support team, assistance by the designated CSMs with their experience and vast knowledge of various aspects like industries, A/B testing etc & are most helpful, the workshops are engaging and always teach something new, also allowing us to network within an outside our industries. The implementation & integration of new features on regular basis. I personally find the overall look and feel of the tool very easy to use and navigate through or explore. Review collected by and hosted on G2.com. What do you dislike about MoEngage? The loading time taken by the pages to load new data can be improved in my opninion. The campaign editing tools integrated into in this software can be enhanced and maybe made a little more modern feel. Review collected by and hosted on G2.com. What problems is MoEngage solving and how is that benefiting you? Our efficiency has improved the most after the integration of Moengage. We can set up processes which our executed automatically by Moengage. Our times pent on the tool and our efforts are minimised by a margin. And it has also started giving us a succesful ROI. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Amit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amit K.") AK Amit K. CTO Mid-Market (51-1000 emp.) 9/4/2024 "Moengage For marketing notifications and banners" 5/5 What do you like best about MoEngage? Minimal intervention once it has been integrated. Event integration is awesome you can get live events and analyse the same through their dashboard. Review collected by and hosted on G2.com. What do you dislike about MoEngage? Some android devices might not get notifications which should be solved. Review collected by and hosted on G2.com. What problems is MoEngage solving and how is that benefiting you? It helps us solve the marketing part with users so that the users get to know deals which are running and it helps to increase our sales. Nudge to customers to buy or atleast open the app and check prices for the products which they are looking. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite FK Frisly K. Customer Relationship Management (CRM) Officer Mid-Market (51-1000 emp.) 7/18/2021 "MoE Review - AstraPay (April 2024)" 5/5 What do you like best about MoEngage? Every week, there is always a weekly review where the MoE Account Executive (AE) conveys features that can be optimized to increase AstraPay's user engagement. Additionally, every quarter, they also hold a QBR Review, which is very informative and insightful as they share about our performance/achievements during a certain period and provide recommendations or insights that can be beneficial to improving our performance or achieving KPIs. Furthermore, the AE is very responsive and easy to reach, which is very helpful if we experience any issues in operating MoE as we use MoEngage in daily basis. Review collected by and hosted on G2.com. What do you dislike about MoEngage? So far, everything is all good. There's nothing to dislike. Review collected by and hosted on G2.com. What problems is MoEngage solving and how is that benefiting you? - Optimization of analytics feature utilization (time efficiency in conducting analytics, such as user behavior analysis, CRM channel utilization, user path analysis, funnel analysis, etc.). - Easy coordination and prompt response if any development is required to enhance the utilization of MoE features. Review collected by and hosted on G2.com. Show More 4/17/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Harish Kumar C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harish Kumar C.") HC Harish Kumar C. Business Analyst. Small-Business (50 or fewer emp.) 11/6/2024 "Using MoEngage was so user friendly, and was helped us in marketing." 5/5 What do you like best about MoEngage? It was most helpful in creating customized dashboards for campaigns and analyzing user behavior and following up on Acquisitions, get all summaries in reports. Review collected by and hosted on G2.com. What do you dislike about MoEngage? I don't dislike MoEngage, because it is so simple and user-friendly. Review collected by and hosted on G2.com. What problems is MoEngage solving and how is that benefiting you? It helped in getting more users to our business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Danish Ali K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danish Ali K.") DK Danish Ali K. Senior Associate Mid-Market (51-1000 emp.) 9/7/2024 "MoEngage support us across crm activities" 5/5 What do you like best about MoEngage? I like the most about MoEngage is users targeting and their customer support. also it is very easy to operate. Review collected by and hosted on G2.com. What do you dislike about MoEngage? MoEngage doesn’t support RCS or email annotation yet. we still facing the issue to send communication with 3rd party tool. Review collected by and hosted on G2.com. What problems is MoEngage solving and how is that benefiting you? Before MoEngage, we struggled with customer segmentation and lacked behavioral insights. Its advanced features have significantly improved our messaging, boosting engagement, personalization, and overall customer satisfaction. Review collected by and hosted on G2.com. 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