The Analytics part is so good for getting a clear view. And the best customer support service from the mo Engages team. The team used to update us twice weekly. Review collected by and hosted on G2.com.

Better to add some more customization in push notifications. Sometimes, the In-App banner is not working with our product. And the click rate has to improve a little. Review collected by and hosted on G2.com.

Ease of seeing data via dashboards, it shows data directly on moengage platform Review collected by and hosted on G2.com.

Limited campaign settings, like multiple customisations cannot be done in campaign Review collected by and hosted on G2.com.

- Useful for segmentation and reviewing stats of campaign

- Has great account management

- Tries to simplify complexities an organization has with data and turns it into something manageable for the team to use Review collected by and hosted on G2.com.

None. Although we are in a phase where the team is still constantly trying to learn how to use MoEngage, we are discovering capabilities as well as ways of working that have been helpful Review collected by and hosted on G2.com.

I’ve been using MoEngage for some time now, and I’m genuinely impressed with the capabilities and performance of the platform. It’s a comprehensive tool that has significantly streamlined our customer engagement efforts. Apart from their tool I would like to shoutout to their CSM team. They are very professional and ready to help anytime even they are on vacation Review collected by and hosted on G2.com.

I rate MoEngage very highly overall, as it’s been an excellent tool for our customer engagement needs. However, I’ve noticed that when creating large flows, the platform sometimes experiences lag. On occasion, this lag has caused us to lose all our changes unexpectedly. While MoEngage offers an auto-save feature for campaigns, I believe implementing a similar auto-save functionality for flows would be a valuable improvement. This would prevent any loss of work and enhance the overall user experience. Review collected by and hosted on G2.com.

User friendly interface, and we can easily integrate other tools also which makes this useful for the person to run and optimize campaign by using their real time analytics facilities Review collected by and hosted on G2.com.

As of now there are no dislike but going further any implementation for AI will be useful Review collected by and hosted on G2.com.

We can build customized dashboards in a very user friendly interface and can access data from multiple sources seamlessly. And a great customer support team to handle our queries regarding the product. Review collected by and hosted on G2.com.

I think the cost of subscription is bit expensive to use in startups. If they had any basic plans for startups it would be more helpful. Review collected by and hosted on G2.com.

MoEngage offers amazing services, including the support team and the Account handler. The Account handler helps with all integration aspects which is good. The Features available to work on are amazing & proper detailed information on each feature is available. They are always ready to explore new options and friendly enough to help with every problem. Review collected by and hosted on G2.com.

I do not dislike anything until now in MoEngage. Review collected by and hosted on G2.com.

Moengage is a great tool for entry level CRM officer as it offers straight forward UI/UX. The flow set up is pretty straightforward if we want to implement a basic logic. Review collected by and hosted on G2.com.

It requires tech help for when we want to update user's profile with the latest data according to the flow we've created. Review collected by and hosted on G2.com.

Moengage provides user segmentation, by using this we can engage customer from multiple channels, we can analyse the customer data for further steps for marketing, it is easy to use for anyone more over the CSM is also good, we are using it on daily bases. Review collected by and hosted on G2.com.

It is little difficult to implement and comapared to other tools it is little expencive for small businesses. Review collected by and hosted on G2.com.

- Data Analysis is very easy.

- Support is superb.

- New feature requests are delivered pretty fast. Review collected by and hosted on G2.com.

- There are a lot of issues related to In-App campaigns which needs to resolved at product level on priority as it is the most useful channel for my business.

- Flutter support can be improved. Review collected by and hosted on G2.com.