ModMed Reviews & Product Details

I find ModMed to be incredibly intuitive, making it easy for new staff to learn and start using the system without a steep learning curve. The iPad version is particularly appreciated by the doctors in my practice, offering a streamlined and accessible way to manage documentation on a single page, which significantly simplifies their workflow. Having everything web-based enhances accessibility and avoids the hassle of complicated logins. I'm very excited about the upcoming AI scribe feature because it promises to relieve staffing burdens by reducing the reliance on human scribes, who often call out. We opted for ModMed over other options due to their commitment to robust research and development, which ensures the system remains cutting-edge and continually improves. Additionally, the customer support team is highly attentive, providing confidence that issues will be resolved promptly. Lastly, the implementation team was outstanding, facilitating a smoother transition to the new system than expected. Review collected by and hosted on G2.com.

I find ModMed's financial report logic to differ from GAAP, making it very difficult to reconcile with QuickBooks while reporting different categories of revenue. The real-time reports provide actual receipts, but they lack options to balance and break out by category or physicians, forcing us to create workarounds for our physicians' compensation program. It's also challenging to easily obtain scheduling and other staff productivity stats and KPIs. Additionally, the method for addendums is clunky compared to our previous program, NextGen. Klara, the patient self-scheduling and messaging tool, also needs improvement, though I have been assured that updates are forthcoming. Review collected by and hosted on G2.com.

I absolutely love using ModMed for everything in my practice. Its top-notch clinical documentation is exceptional, and the user-friendly interface makes it incredibly easy to use. The Practice Management system stands out for its seamless onboarding process, and its features are fully customizable to suit any practice needs, which is a significant advantage. The ease of use is a recurring theme for me, making ModMed a staple in handling daily operations efficiently and effectively. Additionally, the setup was seamless, and this smooth transition reflects the thoughtfully designed experience that ModMed offers. With such a comprehensive suite of tools and an intuitive design, switching to ModMed has significantly improved the management of practice tasks. Review collected by and hosted on G2.com.

I find Klara support not to be the best because it's difficult to get a live person for help when needed. There are also issues with appointment booking outages or loading the widget on our website. Additionally, I'm unable to take deposits or keep cards on file upon booking, which is problematic. This has to be requested after the appointment is made, and often, patients do not reply to the request. Review collected by and hosted on G2.com.

I love the ease of finding tools to document with ModMed, as it simplifies my workflow tremendously. The software's ability to have documenting at my fingertips is invaluable. In addition to this, I appreciate the counseling portion, which allows me to pull from everything I mentioned to the patient without needing to type more. This feature enhances my efficiency and makes consultations streamlined. The prescriptions feature is excellent, as I can easily find the right prescription I need and want to send. Furthermore, the patient report functionality is incredibly beneficial; it allows me to quickly find previous visits and remind myself of the plans we implemented, so I can better serve my patients. I find the initial setup to be very easy, and this ease of use translates to my overall experience with ModMed. The combination of these features makes ModMed a tool I am likely to highly recommend. Review collected by and hosted on G2.com.

I don't like the override function when I have to change the name of a biopsy. Review collected by and hosted on G2.com.

I love using ModMed as an EMR system in our dermatology clinic because it makes charting effortless and user-friendly, allowing me to finish my work during regular hours and avoid taking tasks home. I appreciate the flexibility of being able to use ModMed both on an iPad and a desktop, which enhances its accessibility. The intuitive design ensures everything is organized systematically, simplifying the process of charting patient notes. I highly value how user-friendly ModMed is, which greatly contributes to making my workflow more efficient and manageable. Review collected by and hosted on G2.com.

I think it takes a lot of clicks to do one procedural task such as biopsies. Making every single thing added into the note require only 1-2 clicks would be simpler and more effective in terms of timing. Review collected by and hosted on G2.com.

I like the insightful reports that I am able to retrieve from the analytics feature in ModMed. It offers revenue visibility that helps me know where to focus efforts in our practice. I appreciate that ModMed is a very intuitive EMR system, which makes the workflow easier to manage. The support team is notably receptive to new ideas and enhancements, making it feel like customer feedback is valued and considered for future improvements. Additionally, the initial setup was made easy by the onsite support team provided by ModMed, which was very helpful in ensuring a smooth transition from our previous software, Medisoft. Overall, I am extremely satisfied with ModMed as evidenced by my likelihood rating of 10 for recommending it to friends or colleagues. Review collected by and hosted on G2.com.

I like everything so far, no dislikes. Review collected by and hosted on G2.com.

I appreciate ModMed for its excellent service and quick response time, which significantly ease the management of my practice. Their consistent improvements demonstrate a commitment to evolving and enhancing the software, making it increasingly beneficial for my practice over time. These enhancements help minimize the impact on my workload, effectively streamlining operations and solving clinical issues more efficiently. I also found the initial setup process to be straightforward, which allowed me to acclimate to a new way of doing things without much hassle. Review collected by and hosted on G2.com.

I don't like that we are unable to make immediate changes to the system to suit our practice's needs, which forces us to submit requests to communities in hopes that they will be added or changed. This limitation can be frustrating when changes are needed quickly for optimal efficiency. Review collected by and hosted on G2.com.

I find ModMed incredibly valuable due to its wealth of information and effectiveness in managing billing processes. The comprehensive data it provides allows me to gain insightful analytics, which are essential for tracking and keeping up with my numbers accurately, leading to better financial management and fewer denials in our billing processes. This detailed information is not only useful but enhances efficiency, making ModMed a pivotal tool in my everyday tasks. Furthermore, the ability of ModMed to streamline operations and provide clarity with its analytics boosts my confidence in handling tasks, making it a tool I would highly recommend. Review collected by and hosted on G2.com.

I don't like that ModMed doesn't always verify insurance. This issue impacts the billing process, leading to potential delays and complications in handling denials. Review collected by and hosted on G2.com.

I really value how ModMed makes billing, proper coding, and documentation incredibly straightforward and efficient. Its ability to streamline these complex tasks saves me significant time and reduces potential errors in my medical practice. Moreover, I am particularly impressed with the podiatry-specific plans and treatments offered by ModMed. These specialized features not only enhance my ability to deliver tailored patient care but also ensure that my charting and documenting processes are faster and compliant with industry standards. The tailored solutions cater specifically to podiatry needs, which is a notable advantage in my field. Review collected by and hosted on G2.com.

I am concerned with the issue of unspecified diagnoses in ModMed, which seems to affect my work's efficiency. Additionally, I find the initial setup process quite challenging during the first week, though it improves significantly after that period. Review collected by and hosted on G2.com.

I find ModMed particularly valuable due to its native apps, which seamlessly integrate common workflows. This integration is facilitated through platforms like Klara, making my practice much more efficient. The straightforward setup process was a relief as it was relatively easy, allowing my practice to adapt quickly to the new system. I appreciate how these features enhance patient engagement and streamline scheduling, which are crucial elements in managing a dermatology practice. ModMed’s ability to integrate these aspects into a cohesive platform significantly benefits my workflow. Review collected by and hosted on G2.com.

I find ModMed lacking in customization options. I am frustrated by the need to rely on support for making changes rather than having the ability to do it myself. It would be significantly more convenient if there were more functionality for users to make adjustments on their own. Review collected by and hosted on G2.com.

As a biologic coordinator, I find ModMed particularly valuable because I can easily access the disease state and previously tried medications. This feature significantly simplifies my work, especially when completing prior authorizations. The ability to view such detailed patient history improves my efficiency and enables me to carry out my responsibilities more effectively. Review collected by and hosted on G2.com.

I find the flow between the charting, radiology, and lab interface lacking, which affects the efficiency of processes within my office. Additionally, there's a notable issue where providers struggle to view all previous work while charting on patients who are currently in the office. Furthermore, the portal doesn't always send messages or requests to the intended person, causing miscommunication. Review collected by and hosted on G2.com.