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Microsoft Teams

By Microsoft

4.4/5(19,458)
4.4 out of 5 stars
5 star
67%
4 star
25%
3 star
5%
2 star
1%
1 star
0%

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Microsoft Teams Reviews & Product Details

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Pricing

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month

User Insights

Average based on 19458 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Microsoft Teams Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Microsoft Teams, and what problem is it built to solve?

Microsoft Teams is used as a shared workspace for workplace communication and collaboration, bringing team conversations, meetings, and files together. It helps colleagues coordinate work across locations without relying on separate tools for each activity.

What languages does Microsoft Teams support?

Microsoft Teams supports 75 languages, including English, Spanish, French, German, Chinese (Simplified), and others.

What company sizes and industries is Microsoft Teams the best fit for?

Microsoft Teams is used across small, mid-sized, and enterprise organizations, with positive reviewer representation clustering in these company sizes and industries:
  • Company size — Mid-market: 51–1,000 employees.
  • Company size — Enterprise: More than 1,000 employees.
  • Company size — Small business: 50 or fewer employees.
  • Industry — Technology: Information Technology and Services and Computer Software.
  • Industry — Finance: Financial Services and Accounting.
  • Industry — Healthcare: Hospital & Health Care.
  • Industry — Education: Higher Education and Education Management.

How long does it take to implement Microsoft Teams across a team?

Implementation timelines vary, but Microsoft Teams is most often reported as going live in under a day or within a month. Other reported rollouts take longer, including a few months.

What customer support options does Microsoft Teams provide, and how do users find the overall support experience?

Support is available through a knowledge base, email/help desk, and chat, with 24/7 live-rep support. The experience is mixed: users describe helpful assistance for setup and troubleshooting, while others have found it difficult to get timely help with technical problems.

What is the experience like for teams switching to Microsoft Teams from another tool?

Switching to Microsoft Teams has often meant bringing chat, meetings, and file collaboration into one workspace instead of maintaining separate tools. Users coming from Slack, Zoom, Google Workspace, Skype, and other meeting or messaging platforms cite Microsoft 365 integration, consolidating workflows, cost, and ease of use as reasons for moving. The transition can require some adjustment to Teams’ channels and interface, but the combined workspace makes it easier to connect conversations with meetings and shared documents.

What tools and platforms does Microsoft Teams integrate with, and how do these integrations help users get more value from the product?

Microsoft Teams offers 264 integrations. Users name tools across these categories:
  • Microsoft 365 and file collaboration: Outlook, Word, Excel, OneDrive, SharePoint, and Planner.
  • Project and developer tools: Jira, Trello, and GitHub.
  • Communication and productivity: Slack, Grammarly, and PagerDuty.
In daily use, these connections bring scheduling, document collaboration, project updates, and alerts closer to team conversations, reducing the need to switch between applications.

What features or capabilities could make Microsoft Teams even more useful?

The most useful improvements would make Microsoft Teams easier to manage and lighter to run, particularly for busy workspaces. Recurring requests include:
  • Improve performance and reduce memory use, especially during meetings and screen sharing.
  • Make search and retrieval of older chats, messages, and files more dependable.
  • Make notification controls simpler, with better ways to prioritize important updates.
  • Clarify how chats, channels, and files are organized, with more flexibility for arranging conversations.

Microsoft Teams Reviews (19,458)

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Reviews

Microsoft Teams Reviews (19,458)

View 70 Video Reviews
4.4
19,458 reviews

What do users say?

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Adham A.
AA
Adham A.
Associate
Accounting
Enterprise (> 1000 emp.)
"Easy, Reliable Remote Collaboration with Seamless Office 365 Integration"
3.5/5
What do you like best about Microsoft Teams?

Microsoft Teams is awesome for keeping our entire remote team connected. The chat and video call features are super easy to use, and they rarely drop. I also really love how it’s integrated with Office 365—we can literally edit Excel sheets right inside our chat windows. It saves us a ton of time because we’re not switching between apps all day. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The biggest issue for me is how much RAM it uses. It literally slows down my whole computer whenever it’s running. On top of that, searching for old messages is a total pain—the search bar just doesn’t give the right results half the time. Plus, switching between different company accounts takes way too long and makes the whole experience feel sluggish. Review collected by and hosted on G2.com.

Ashish K.
AK
Ashish K.
Campus Ambassador
Airlines/Aviation
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable Video Calls and Screen Sharing with Useful Captions and Recordings"
2.5/5
What do you like best about Microsoft Teams?

The video calls and screen sharing just work. I use Teams for my college group projects and online classes, and it's honestly reliable — no random drops, audio stays clear even on meh internet. Having chat, calls, and file sharing in one place saves me from jumping between apps. The meeting recordings and auto-captions are genuinely useful when I miss something in a session. and also recently i conclude one of my internship meeting through it the design is so good and also it blend very fastly with gmail and aprt from that its free plan aw swell as paid plan is also better and the cx support team do reply on time and the integration of ai is mid helpful Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

its bit slow to work like the fastenest is required Review collected by and hosted on G2.com.

Pavitheren K.
PK
Pavitheren K.
Network Engineer
Enterprise (> 1000 emp.)
"Excellent collaboration platform for enterprise ."
4.5/5
What do you like best about Microsoft Teams?

As a TAC engineer, I rely on conferencing tools like Microsoft Teams, Webex, Zoom, and others every day. What really stands out about Teams is how seamlessly it integrates with Microsoft 365 and other applications. It's a real lifesaver in day-to-day work. The interface is clean and straightforward, making it easy to navigate, and the AI-powered meeting transcripts are incredibly useful. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The only drawback is that the application can be resource-intensive, and the remote access feature can sometimes be unreliable. During troubleshooting sessions with customers, I occasionally lose access to their device unexpectedly, forcing me to rely on the customer to perform troubleshooting steps. This sometimes leads to customer frustration. Review collected by and hosted on G2.com.

Vishal P.
VP
Vishal P.
Industry Consultant
Mid-Market (51-1000 emp.)
"Best Software to set-up global meetings"
4.5/5
What do you like best about Microsoft Teams?

The video and audio quality is the best. I also like that it has the ability to record calls. While recording, notifications go to all users, which helps keep everyone informed. There are options for both screen sharing and window sharing, and the host features make it easy to admit only the required participants. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Glitch while joining the call at times. The meeting chat history is not visible once the meeting ends. Searching of past chat is bit slow Review collected by and hosted on G2.com.

javed k.
JK
javed k.
sales
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Accessible and Reliable: Microsoft Teams Makes Meetings and File Sharing Easy"
5/5
What do you like best about Microsoft Teams?

The best thing about Microsoft emails that it has accessible to all the people as everyone is a window user all the it works good on Mac as well and sharing files and having a team meetings is really good the quality of video qualities are also good and you can even share screen and have a really nice conversation with their also you can I share remote access with the match well it is a really nice software Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It's it's really hard to think about the things which I don't like about Microsoft teams because it's almost a perfect software all the when writing text message they could be a better tools to bold and change the size of the text on the computer Review collected by and hosted on G2.com.

Ragna H.
RH
Ragna H.
Travel Consultant
Small-Business (50 or fewer emp.)
"Microsoft Teams: All-in-One Collaboration with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it brings chat, video meetings, file sharing, and collaboration together in one platform. Its smooth integration with Microsoft 365 apps like Outlook, Word, Excel, and OneDrive makes it simple to communicate, share documents, and collaborate in real time without constantly jumping between different tools. I also find the organized channels, meeting options, and dependable screen sharing helpful for keeping projects on track and team communication efficient. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One downside of Microsoft Teams is that it can sometimes feel resource-intensive, particularly during large meetings or when I’m running multiple applications at the same time. The interface can also get cluttered with chats, channels, and notifications, which makes it harder to quickly locate important conversations. On top of that, the search function and file organization aren’t always as intuitive as I’d expect, and that can occasionally slow down productivity. Review collected by and hosted on G2.com.

Nunciatta C.
NC
Nunciatta C.
Research Assistant
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Microsoft Teams Keeps Us Connected and Organised in One Place"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that it makes it easy to stay connected and get things done. I can join meetings, chat with people, and share files all in one place, which makes work feel more organised. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike is that it can get a little confusing when there are too many chats, notifications, and meetings. Sometimes it also feels slow, especially when the internet connection isn’t great. Review collected by and hosted on G2.com.

Dawn F.
DF
Dawn F.
IT Manager
Mid-Market (51-1000 emp.)
Originally submitted 1/21/2025
"Great for multiply offices and remote workers!"
5/5
What do you like best about Microsoft Teams?

Teams works great for phone calls and conference calls. I really like the apps you can use with it, and I love how easily I can transfer a call between devices—for example, I can answer on my cell phone and then switch over to my laptop without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I wish Teams calls came with more comprehensive reports that you didn’t have to pay extra for. Or more custom reports that you could create yourself. Review collected by and hosted on G2.com.

Desmond N.
DN
Desmond N.
Supervisor
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Collaboration Hub That Keeps Our Team Connected"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is that it brings communication, meetings, file sharing, and collaboration into one platform. It makes it easy to work with colleagues in real time, organize conversations by teams and channels, schedule meetings, and access shared documents without switching between multiple apps. This improves productivity and keeps everyone connected, whether working in the office or remotely. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One downside of Microsoft Teams is that it can sometimes be slow and use a lot of system resources, especially on older computers. Notifications can also become overwhelming in busy teams, making it easy to miss important messages. Finding older conversations or files can sometimes take more time than expected. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Seamless Microsoft 365 Collaboration with Powerful Meetings"
5/5
What do you like best about Microsoft Teams?

I like the fact that it works natively with Microsoft Word, Excel, SharePoint, PowerPoint, and OneDrive for file sharing. During the pandemic, our student groups for active learning relied on Teams for almost 6 months. They could, for example, take TBL quizzes and post their discussion without disruption. Teams also is a backup when InteDashboard has an issue. It is robust for video/audio calling for meetings and supports a large volume of video conferences, screen sharing, meeting recordings, and summaries. In addition, it is included at no extra cost with a Microsoft 365 business subscription. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Team has excellent features and works very well for our purposes, its graphical interface can intimidate new users. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity 4 months ago

What software do you need for Microsoft teams?

10 Upvotes
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Edgardo F.
EF
Edgardo Flores
•
Last activity about 1 month ago

How can I do to avoid that my classmates take me out of the meeting?

Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
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Microsoft Teams
4.4/5(19,458)