MiCloud Connect Alternatives & Competitors
(204)3.8 out of 5
Looking for alternatives to MiCloud Connect? Tons of people want VoIP Providers to help with automated attendants, voip number, and hold music. What's difficult is finding out whether or not the provider you choose is right for you. We have compiled a list of VoIP Providers that reviewers voted best overall compared to MiCloud Connect. Based on reviewer data you can see how MiCloud Connect stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. 3CX, GoToConnect (formerly Jive), RingCentral Office, and Vonage Business Communications are the most popular alternatives and competitors to MiCloud Connect.
Top Alternatives to MiCloud Connect
- 3CX
- GoToConnect (formerly Jive)
- RingCentral Office
- Vonage Business Communications
- Cisco Unified Communications Manager (CallManager)
- Dialpad Talk
- Contact Center
- Aircall
- 3CX(350)4.4 out of 5
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
Categories in common with MiCloud Connect: - GoToConnect (formerly Jive)(642)4.5 out of 5Optimized for quick response
GoToConnect (formerly Jive) provides enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions.
Categories in common with MiCloud Connect: - RingCentral Office(300)3.8 out of 5Optimized for quick response
RingCentral is a cloud-based business phone system
Categories in common with MiCloud Connect: - Vonage Business Communications(293)4.3 out of 5Optimized for quick response
Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.
Categories in common with MiCloud Connect: - Cisco Unified Communications Manager (CallManager)(91)4.4 out of 5
With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.
Categories in common with MiCloud Connect: - Dialpad Talk(628)4.3 out of 5Optimized for quick response
The business phone system with the simplest, most elegant interface you've ever experienced.
Categories in common with MiCloud Connect: - Contact Center(128)4.0 out of 5Optimized for quick response
Leader in Enterprise Communications as a Service (ECaaS), cloud-based unified communications and contact center solutions.
Categories in common with MiCloud Connect: - Aircall(348)4.3 out of 5
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
Categories in common with MiCloud Connect: - Zoom(32,483)4.5 out of 5
Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Zooms solution offers the video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.
Categories in common with MiCloud Connect: - X Series (Formerly Virtual Office)(276)4.0 out of 5
X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.
Categories in common with MiCloud Connect: - Nextiva(272)4.4 out of 5Optimized for quick response
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
Categories in common with MiCloud Connect: - Genesys Cloud(426)4.3 out of 5Optimized for quick response
Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.
Categories in common with MiCloud Connect: - NICE inContact(878)4.2 out of 5Optimized for quick response
Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.
Categories in common with MiCloud Connect: - Talkdesk(1,153)4.4 out of 5Optimized for quick response
World's Leading Cloud Call Center Software
Categories in common with MiCloud Connect: - Cisco Jabber(3,348)4.1 out of 5
Empower employees to work together efficiently from anywhere by bringing together presence, instant messaging (IM), audio, video and web conferencing, enterprise voice, and visual voicemail into one client on your desktop.
Categories in common with MiCloud Connect: - CallTrackingMetrics(561)4.5 out of 5Optimized for quick response
CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics' software identifies the marketing channels that are generating leads, converting into sales, and provides all the routing and analytics tools the business needs to make the most of every call.
Categories in common with MiCloud Connect: - Zendesk Support Suite(2,277)4.2 out of 5Optimized for quick response
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with MiCloud Connect: - GlobalMeet Collaboration(503)4.2 out of 5Optimized for quick response
GlobalMeet’s user-friendly conferencing platform lets you meet on PGi’s best-in-class global audio network. GlobalMeet is an easier and better way to share presentations and collaborate with large groups online.
Categories in common with MiCloud Connect: - UJET(480)4.7 out of 5Optimized for quick response
UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.
Categories in common with MiCloud Connect: - Genesys Engage(395)4.3 out of 5Optimized for quick response
Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.
Categories in common with MiCloud Connect:
#1
UH
It is easier to dial and configure the extensions. It is user friendly.
Reviewers say compared to MiCloud Connect, 3CX is:
Easier to admin
Easier to set up
Easier to do business with
#2
LM
We like the power to expand our operations in a glance and to keep them digital and uncentralized. We also like the built-in videoconference system the helps a lot we our meetings.
Reviewers say compared to MiCloud Connect, GoToConnect (formerly Jive) is:
Better at support
Easier to admin
Easier to do business with
#3
UR
I like that I can connect my business line to my cell phone line, which can be very helpful when I'm out of office and receive and important phone call.
Reviewers say compared to MiCloud Connect, RingCentral Office is:
Easier to admin
Better at meeting requirements
More usable
#4
LL
The service is impeccable with almost no downtime in several years of use. Their support team when onboarding new employees in remote locations is phenomenal and they've been able to troubleshoot...Read more
Reviewers say compared to MiCloud Connect, Vonage Business Communications is:
Easier to admin
Better at support
Easier to do business with
#5
KI
I am very pleased with the capabilities to quickly and easily connect with colleagues at our various campuses, whether it's searching through the corporate directory on the Cisco hardware (the...Read more
Reviewers say compared to MiCloud Connect, Cisco Unified Communications Manager (CallManager) is:
Better at support
Easier to do business with
More expensive
#6
WE
Connectivity is great no matter where you are.
Reviewers say compared to MiCloud Connect, Dialpad Talk is:
Easier to admin
Easier to set up
Better at support
#7
CB
I like the company directory look up and the Virtual Office Desktop application.
Reviewers say compared to MiCloud Connect, Contact Center is:
Better at support
Easier to admin
Easier to do business with
#8
JA
It is easy to use, it is easy to connect and very complete
Reviewers say compared to MiCloud Connect, Aircall is:
Easier to set up
Easier to admin
Better at support
#9
DT
It is best for meetings having more than 50 users, because it is easy to control all users at one click.
Reviewers say compared to MiCloud Connect, Zoom is:
Easier to admin
Easier to set up
Easier to do business with
#10
CV
Extremely rare to have any system issues. Connect from anywhere
Reviewers say compared to MiCloud Connect, X Series (Formerly Virtual Office) is:
Easier to admin
Better at support
Easier to set up
#11
UN
I love that Nextiva has a variety of useful features like having your voicemail go directly to your email. This feature alone makes it worth while since you can check your messages at any time and...Read more
Reviewers say compared to MiCloud Connect, Nextiva is:
Better at support
Easier to admin
Easier to do business with
#12
KK
It is easy for end users. It has many features, for those who need them. The cloud platform frees up our IT resources. It has a concurrent user pricing option, which is a must for any company...Read more
Reviewers say compared to MiCloud Connect, Genesys Cloud is:
Easier to admin
Easier to set up
More usable
#13
YM
The color coded division makes it easy to see shifts. It keeps up your recent interactions and calibrations which help when sorting is needed. The evaluations tab works great as well because it...Read more
Reviewers say compared to MiCloud Connect, NICE inContact is:
Easier to admin
Better at support
More usable
#14
DE
The ability to ring users anywhere in the world is the main feature that we needed; TalkDesk does a great job of providing service anywhere without lag issues
Reviewers say compared to MiCloud Connect, Talkdesk is:
Easier to admin
Better at support
Easier to set up
#15
GR
I love the simplicity of use. The implementation of new software usually takes a long time for all employees to get used to it. With Cisco Jaber, everyone was aboard instantly. It is very...Read more
Reviewers say compared to MiCloud Connect, Cisco Jabber is:
Easier to do business with
Better at support
Easier to admin
#16
WB
RentADumpster.com depends on CallTrackingMetrics every day to connect our customers with the correct suppliers. This happens seamlessly every day and when there is a interruption it is corrected...Read more
Reviewers say compared to MiCloud Connect, CallTrackingMetrics is:
Better at support
Easier to do business with
Easier to admin
#17
TD
Some of the better aspects of Zendesk were the integrations with other platforms (Slack, JIRA, etc) and the ability to create Help Desk centers.
Reviewers say compared to MiCloud Connect, Zendesk Support Suite is:
Better at support
Easier to admin
Easier to set up
#18
SR
Different pass code is provided for the host and other individual clients. Thus, it is possible to keep up with the seamless conversation, even if for some reason the host decides to leave the...Read more
Reviewers say compared to MiCloud Connect, GlobalMeet Collaboration is:
Easier to do business with
Better at support
Easier to admin
#19
EQ
I like the feature where it shows the timer of a specific punch so you will be aware
Reviewers say compared to MiCloud Connect, UJET is:
Easier to set up
Better at support
Easier to do business with
#20
AF
Up-time and reliability of service is wonderful, we have very few issues in this area. Our high-volume days are handled as easy as our low volume days. The team members we work with are...Read more
Reviewers say compared to MiCloud Connect, Genesys Engage is:
Slower to reach roi
More expensive
Better at support
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