--- title: Medius Reviews meta_title: 'Medius Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 94 reviews by the users' company size, role or industry to find out how Medius works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 94 scale: '5' date_modified: '2026-09-28' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Medius Reviews **Vendor:** Medius **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.3/5.0 **Total Reviews:** 94 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Medius By automating every step of spend management, Medius eliminates manual tasks, accelerates invoice processing and saves valuable time. With a modular suite from sourcing to payment you can select the exact product your business needs. Plus, you’ll enjoy the fastest speed-to-value with our rapid implementation, easy to use solutions and insightful analytics that continue to provide improvements. Our modular solution suite includes: Medius AP Automation Medius Pay Medius Procurement Medius Sourcing Medius Contract Management Medius Supplier Management Medius Analytics Medius Risk & Fraud Medius Copilot Medius Supplier Conversations ## Medius Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users love how Medius automates **tedious AP tasks** , enhancing efficiency with effortless approvals and clear spending visibility. (2 reviews) - Users love how Medius offers **automated receipt handling** , streamlining AP tasks and improving spending visibility effectively. (2 reviews) - Users love how Medius automates **invoicing** tasks, streamlining approvals and enhancing visibility of spending effortlessly. (2 reviews) - Users love how Medius provides **automated efficiency in accounts payable** , simplifying processes and enhancing spending visibility. (1 reviews) - Users appreciate how Medius enhances efficiency through **smart AI automation** , simplifying AP tasks and improving spending visibility. (1 reviews) - AI Functionality (1 reviews) - Approval Process (1 reviews) - Customer Support (1 reviews) - Ease of Use (1 reviews) - Financial Management (1 reviews) **What users dislike:** - Users find the **initial setup challenging** , particularly with integration and a steep learning curve for new teams. (1 reviews) - Users feel the **custom approval reminders** feature could be improved for a more efficient workflow. (1 reviews) - Users find the **complex setup** challenging, especially integration and the learning curve for new automation teams. (1 reviews) - Users find the **difficult setup** challenging, particularly when integrating with existing systems and navigating the learning curve. (1 reviews) - Users find the **initial setup challenging** and note a steep learning curve, especially for smaller organizations. (1 reviews) - Expensive (1 reviews) - High Fees (1 reviews) - Improvement Needed (1 reviews) - Ineffective Reminders (1 reviews) - Integration Issues (1 reviews) ## Medius Reviews ### 1. Simplified, Automated Expense Management with Clearer Data Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Med A. | Technical support Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about Medius?** Medius Expense has helped us simplify and automate our entire expense management process. It cuts down a lot of the manual work involved in expense reports, approvals, and exports, while also giving us clearer visibility into the data. From a support perspective, it’s especially useful because everything is centralized. That makes it easier to investigate customer issues, track what’s happening, and follow up on requests without jumping between different places. Overall, it helps keep the process smoother for both our customers and our internal teams. **What do you dislike about Medius?** One thing I find a bit frustrating is that some processes can feel quite complex, especially when a customer has a specific or unusual setup. At times, it can also take a while to get the right internal team involved, or to implement certain changes once they’re identified. That said, I understand this is partly due to the overall complexity of the platform and the range of different customer configurations. **What problems is Medius solving and how is that benefiting you?** Medius Expense helps us centralize and automate our expense management process, from submitting and approving expenses to processing and exporting them. It cuts down on manual work and makes it much easier to track everything in one place. From my perspective, it also simplifies customer support because we can rely on a centralized platform and clear workflows to investigate issues and follow up on requests. Overall, it saves time and makes day-to-day expense management more efficient. **Official Response from Tiffinie Janusa:** > Thank you for sharing such thoughtful feedback! We’re delighted to hear how Medius Expense has helped you simplify and automate your expense management process, streamline workflows, and provide better visibility into your data. It’s fantastic to know it’s benefiting both your internal teams and your customers alike. We also appreciate your constructive feedback about the complexity of certain processes and the time it can take to involve the appropriate teams. Your insights are invaluable as we continue to refine and improve our platform to better support diverse configurations and unique setups. Thank you for your trust in Medius. We’re committed to continuously enhancing your experience. If you ever have additional feedback or need assistance, we’re here to help! ### 2. Fluid, Automated Expense Tracking with Excellent OCR and UI/UX **Rating:** 5.0/5.0 stars **Reviewed by:** Houssem Eddine A. | Functional consultant, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about Medius?** Everything is automated and the app is fluid. Expenses are added smoothly and the OCR is well trained. I like the UI and the UX, it's very well supported. **What do you dislike about Medius?** One area that could be improved is the user experience for certain features, which can sometimes feel complex or require several steps. Simplifying workflows and making some features more intuitive could make the platform even easier to use. **What problems is Medius solving and how is that benefiting you?** Medius is solving common challenges around accounts payable and invoice management by automating manual processes, improving visibility, and reducing errors. This helps businesses save time, streamline workflows, and gain better control over their financial operations. From my perspective, it makes financial processes more efficient and reduces the administrative effort involved in managing invoices and payments. **Official Response from Tiffinie Janusa:** > Thank you for your glowing review and for sharing your experience with Medius! We're thrilled to hear that our automation, OCR capabilities, and thoughtfully designed UI/UX are helping you manage expenses more fluidly and efficiently. We appreciate your constructive feedback around simplifying workflows for certain features. It’s incredibly valuable as we continue to enhance the platform to make it even more intuitive and user-friendly. It’s wonderful to hear how Medius is helping you save time, streamline processes, and gain greater financial control. Thank you for being a part of the Medius community. ### 3. Powerful, Flexible OCR—But Documentation Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Brian A. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 25, 2026 **What do you like best about Medius?** The OCR technology is very good and was very easy to learn how to set-up. The software is very flexible and can seemingly handle any scenario, as long as a business rule is created. Customer service with help tickets is very good. **What do you dislike about Medius?** It is very expensive compared to similar software. My biggest gripe is that the online documentation ranges from either non-existent to way too dense, with no middle ground. I've tried to fix issues on my own but it is impossible when using the provided self-support sites. **What problems is Medius solving and how is that benefiting you?** We are using the AP automation for three workflows: 1) to match our purchases to invoices and 2) to use the approval workflow for non-PO invoices and 3) check and ACH payments **Official Response from Tiffinie Janusa:** > Thank you for taking the time to share your feedback. It’s invaluable in helping us better meet the needs of our customers. Regarding pricing, we understand that comparing software solutions can highlight cost differences. However, at Medius, we aim to deliver exceptional value by combining world-class automation, advanced invoice processing capabilities, and seamless integrations to drive real results for your business. We'd be happy to discuss how Medius can maximize ROI for your specific use case. Please don’t hesitate to reach out if you'd like to explore ways to further optimize the value of your investment. We also hear your feedback about our online documentation. While our Success Portal and other self-service resources are designed to be comprehensive, we recognize that striking the right balance between depth and ease of use is essential. Your comments will guide us as we continue enhancing our self-support tools, so they are more intuitive and effective for users who prefer troubleshooting on their own. Additionally, if you’re stuck or need help resolving specific issues, our support team is always here to assist and bridge any gaps. We’re grateful for your honesty, and we’re committed to continually improving both our product and support services. Thank you for helping us grow and serve you better! ### 4. Streamlines Expense Management, Needs UI Refinement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 22, 2026 **What do you like best about Medius?** I appreciate that Medius keeps the purchasing and expense process in one place. It lets me submit requests, attach quotations or receipts, and see the approval status, all of which help me keep track of pending items. For engineering projects, where I'm purchasing different components, equipment, or services, having this visibility makes the process easier to manage. I also like how it makes the whole process more structured and transparent, allowing me to send everything through the correct approval workflow, and being able to see the status is a great benefit. The initial setup was fairly straightforward as well, as most of the configuration was handled internally by the company. **What do you dislike about Medius?** The overall user experience and navigation in Medius can sometimes feel a little less intuitive, especially when trying to find a previous purchase. It's also challenging to check what action is required next or to understand why something was sent back, as notifications and guidance in these areas could be improved. **What problems is Medius solving and how is that benefiting you?** I use Medius to simplify and centralize the administrative side of my work, keeping the purchasing and expense process organized for my engineering projects. **Official Response from Tiffinie Janusa:** > Thank you for sharing your thoughtful feedback. We're delighted to hear how Medius is helping you streamline purchasing and expense management for your engineering projects. We appreciate your feedback about the user experience and navigation. Your insights are incredibly valuable as we continue refining Medius to make workflows and notifications even more intuitive. If you'd like to explore tips or features that could address some of these challenges, don't hesitate to reach out—our team is here to help! Thank you for being a valued part of the Medius community. ### 5. Modern, Scalable Invoice Handling with excellent (Pre) Sales Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 22, 2026 **What do you like best about Medius?** I really appreciate the (pre) sales people at Medius—they’re super knowledgeable and helpful. The software feels modern, and I like that you can add to it bit by bit and expand as you go. I also like the interface, and the way it handles invoices is great. **What do you dislike about Medius?** I have one key dislike: it handles languages in the interface and then posts to the ERP in the local language. However, as a group we have many ERP instances in different countries. It works well for each country, but I can’t get data out consolidated in English from Medius. I have to extract the data from Medius, put it into the data layer, and then translate it before I can do group reporting on our invoices. **What problems is Medius solving and how is that benefiting you?** We are replacing another invoice automation tool and using this as supporting software for our new target ERP. The goal is to automate invoice processing across many countries and multiple legal entities. **Official Response from Tiffinie Janusa:** > Thank you for your thoughtful review! We’re so glad to hear you’re enjoying Medius' modern interface, scalable approach, and streamlined invoice handling. It’s wonderful to know that our pre-sales team stood out for their knowledge and support. We’ll be sure to share your kind words with them! We appreciate your feedback about the language complexities and group reporting challenges. Your insights are invaluable, and we’ll continue working to improve how Medius addresses cross-border and multi-entity requirements to make consolidated reporting even easier. We’re thrilled to be your partner in automating invoice processing across countries and organizations. If there’s anything we can do to further support you, don’t hesitate to reach out! ### 6. Highly Accurate Invoice Capture with Smooth Auto-Routing and Flexible UI **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle K. | Food and Merchandise Support Director, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 08, 2026 **What do you like best about Medius?** The accuracy of capturing invoice information, the ability to auto route 99% of the invoices for approval, and the ability to make immediate changes when required in the UI. **What do you dislike about Medius?** If we didn't have the Elevate Team to help us manage it, it would be the complexity of setting up things, such as we auto post control by supplier, as we have many we need to verify. When you don't do those things often, it's difficult to remember all the steps. **What problems is Medius solving and how is that benefiting you?** Medius has helped us lock down GL accounts for coding by various departments and the AI suggestive coding has really helped with onboarding new people approving invoices at our company. **Official Response from Tiffinie Janusa:** > Thank you for sharing your thoughtful feedback! We're thrilled to hear that Medius has made a positive impact by delivering highly accurate invoice capture, smooth auto-routing, and giving you the flexibility to make changes on the fly. It's wonderful to know that our solution is helping you streamline processes, enhance GL account control, and support new team members with AI suggestive coding. We can understand how setup complexity can be a challenge, especially for tasks that aren’t done frequently. We’re glad the Elevate Team has been able to support you, and we’ll continue working hard to simplify workflows and provide resources to make setup as intuitive as possible. We appreciate your trust in Medius and your invaluable feedback as we continue striving to deliver the best possible experience. Please don’t hesitate to reach out if there’s anything else we can do to support you. ### 7. Confusing Supplier Portal UX Undermines Onboarding and Invoice Automation **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 11, 2026 **What do you like best about Medius?** The Medius onboarding team are friendly and try to be helpful, their pricing was more favourable than other providers. They do have a Supplier Portal for supplier self service which many other providers do not yet have. **What do you dislike about Medius?** Supplier Onboarding and the Supplier Portal feel too disjointed, and too US-based for something being sold to the UK market. The functionality within the Supplier Portal is very confusing and far from user-friendly. It will cause delays because suppliers won’t know where to find the supplier onboarding form they’ve been sent. That, in turn, will delay Invoice Automation, as the invoice may arrive before the supplier has been fully onboarded. There also won’t be any Purchase Order, because the supplier will not yet have been transferred to our ERP system. The whole premise of Supplier Onboarding, the Supplier Portal, and Invoice Automation is to speed up the process with minimal human intervention, but the poor UX of the Supplier Portal will undermine that. **What problems is Medius solving and how is that benefiting you?** Invoice automation will help us create a more structured P2P process by reducing the number of invoices processed without Purchase Orders. It will also support the high volume of manual invoice processing and, in turn, help eliminate coding errors. **Official Response from Tiffinie Janusa:** > Thank you for taking the time to share your detailed feedback. We’re glad to hear that you found our onboarding team friendly and helpful, and we’re happy that our pricing and Supplier Portal stood out positively for you. That said, I’m truly sorry to hear about your frustrations with the Supplier Portal’s user experience and how it’s impacting your processes. Your feedback is incredibly valuable, and I’d love to connect with you directly to better understand your experience and explore any immediate improvements we can make. Please feel free to reach out to us at [https://www.medius.com/contact-us/] or let me know if we can arrange a conversation with our team. Thank you for your honesty and for trusting Medius as we work to improve and deliver the seamless experience you deserve. ### 8. User-Friendly, High Adoption, and Smooth SAP Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Christophe P. | Ariba Solution Consultant, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 12, 2026 **What do you like best about Medius?** The tool is very user-friendly. Adoption is very high. Integration with SAP is smoothless. Performance of the tool is 99% top nevertheless we process thousand invoices a day. the AI used in the tool is awesome **What do you dislike about Medius?** If you create a support ticked in case you have a small issue it sometimes takes long and the level of service desk employees is not high enough. Pricing schemes are not so clear and change over time **What problems is Medius solving and how is that benefiting you?** Performance of the team is much higher than before. We managed to lower the FTE in AP. PO invoices are much more controlled in depth than before we had Medius **Official Response from Tiffinie Janusa:** > Hi Christophe, Thank you so much for your thoughtful review! We're truly grateful to hear that Medius is making such a positive impact by being user-friendly, driving high adoption, and integrating smoothly with SAP even while processing thousands of invoices daily. It’s especially exciting to know the tool’s AI is delivering value for your team. I’m sorry to hear the support experience and pricing clarity haven’t fully met your expectations. We’ll make sure your feedback is shared with our team to help us improve in these areas. Your insights are invaluable, and they help us continue to grow and serve you better. Thank you again for trusting Medius and sharing your experience. ### 9. Effortless Invoice Processing and Flexible Views in Medius **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie S. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Medius?** I love the ease of processing invoices and also the ease of researching posted invoice. With the new version of Medius I like the opportunity to create views in the portal. **What do you dislike about Medius?** The support. When I submit a ticket to either support or to Elevate, I think it takes too long to get a response. Then when I do get a response, and I in turn respond-there is more delay in getting resolution. **What problems is Medius solving and how is that benefiting you?** Our invoicing, researching and communicating with our internal customers- all in one place. Plus- going almost paperless is a huge plus for us. We have all we need A/P wise stored in one place. **Official Response from Tiffinie Janusa:** > Hi Laurie - We’re so glad to hear that Medius has streamlined your invoicing processes, simplified research, and helped you move toward a paperless workflow. It’s great to know the customizable views in the new version have been a positive addition for you! We’re truly sorry to hear about your frustration with support response times. Your feedback is important and will be shared with our team to help us improve. Ensuring timely and effective support is a top priority for us, and we’re committed to addressing this. Thank you for being a valued part of the Medius community, and we appreciate you taking the time to share your experience! ### 10. Streamlined Invoice Management with Easy Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 25, 2026 **What do you like best about Medius?** I like that Medius is an easy-to-access and use platform with features and functions that are user-friendly. I also appreciate the functions for invoice display, review, document attachment, commenting, and approvals. The initial setup of Medius was easy, which made the transition smoother for our team. **What do you dislike about Medius?** I find it challenging when handling bulk invoices in Medius because the system struggles with individual identification of invoice line items matched to unique users. This aspect could definitely be improved to make the process smoother and more efficient. **What problems is Medius solving and how is that benefiting you?** Medius helps retrieve, validate, and manage supplier invoice documentation and details. It streamlines approval routing, accounting preposting, and attachment handling. It's easy to access and use, simplifying invoice review and approval processes with features like document attachment and commenting. **Official Response from Tiffinie Janusa:** > Thank you for sharing your feedback! At Medius, we understand that handling bulk invoices and accurately matching line items is critical for efficient workflows. Our platform is designed to streamline invoice processing, including matching to purchase orders or receipts, but we appreciate there may be unique challenges depending on the user assignment or organizational workflows. We would love to gather more details on your experience to explore opportunities for improvement. It may be a configuration adjustment or a feature enhancement we can align with your needs. Our goal is to help make bulk invoice processing as smooth and efficient as possible for all users. Thank you again, and we're here to ensure your Medius experience continues to evolve for the better. ### 11. Flexible Settings That Solve Most Process Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 23, 2026 **What do you like best about Medius?** If you’re struggling with a process, there’s usually a setting in the background that can fix the problem. The downside is figuring out which one, because there are so many settings to choose from. **What do you dislike about Medius?** The automatic connections sometimes cause problems if we receive a balancing invoice. The full GR amount can be taken on the first invoice and then removed but doesn't release it back to be used on the next invoice **What problems is Medius solving and how is that benefiting you?** We can enforce no PO no Pay more easily, our payments on time have increased and peoples understanding of our coding structure has had to increase prior to receiving the invoice, which in the past would have sat in someone's inbox **Official Response from Tiffinie Janusa:** > Thank you so much for sharing your thoughtful feedback about Medius! We're delighted to hear that you’ve found the flexibility of our settings helpful in addressing process challenges. We understand that navigating the many options can sometimes feel overwhelming, and your input reinforces the importance of continuous improvements to make configuration even more intuitive. It’s great to hear about the positive outcomes you’ve achieved like enforcing "No PO, No Pay," improving on-time payments, and increasing your team’s understanding of coding structures. We’re so glad Medius is making a meaningful impact for your business! Thank you again for your trust, and please don’t hesitate to reach out if you ever need assistance. ### 12. Basic Functionality, Needs UI Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 24, 2026 **What do you like best about Medius?** I think Medius is decent for handling invoice processes. The user interface is good, though not exceptional. Once you get the hang of it, the system is straightforward, and invoices get routed properly through the right approval chain. **What do you dislike about Medius?** I think Medius has a pretty basic user interface, and it's not very self-intuitive. Oftentimes, I find myself having to go back to the home screen and try reopening invoices because they don't open correctly the first time. It definitely requires training before you can comfortably use it. An improved UI would really enhance the experience. **What problems is Medius solving and how is that benefiting you?** Medius handles invoice logging and routing through the correct approval chain based on cost center and amounts. **Official Response from Tiffinie Janusa:** > Thank you for your honest feedback. We're happy to hear that Medius is helping you streamline invoice logging and routing through the correct approval chains. We understand your concerns about the user interface and the learning curve. We’re excited to share that Medius has recently launched a new and improved UI designed to deliver a more intuitive, seamless experience for our users. We'd love for you to explore the updates—it might address some of the challenges you’ve mentioned! Feel free to reach out to our team if you’d like a walkthrough of the new interface or have any questions. We’re here to support you and ensure Medius meets your needs every step of the way! ### 13. Seamless Invoice Handling with Room for Feature Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 25, 2026 **What do you like best about Medius?** I like Medius because it has a smooth, easy-to-access, and easy-to-use interface and platform. The invoice display and review, file attachment, and approval routing features are the primary functions connected to my workflows, which I find very valuable. The initial setup of Medius was also easy for our team. **What do you dislike about Medius?** I'd really appreciate if Medius included a feature for direct invoice line item to receipt matching. It would be a nice evolution that aligns well with my workflow needs. **What problems is Medius solving and how is that benefiting you?** Medius streamlines admin tasks with features like invoice display, review, and approval routing, making supplier invoice handling organized and structured. Its user-friendly interface simplifies accessing these functions. **Official Response from Tiffinie Janusa:** > Thank you so much for sharing your review. We’re thrilled to hear that Medius is helping streamline your invoice handling and that you find the platform’s interface, invoice display, file attachment, and approval routing features valuable to your workflows. It’s great to know the initial setup was easy for your team! Medius includes functionality designed to match invoice line items to receipts via its three-way matching process. This feature detects variances (e.g., price deviations) and allows for user review and adjustments. It seamlessly integrates with ERP systems, ensuring consistency and accuracy during the posting process. We’d love to understand more about your workflow to explore if there's any gap or enhancement opportunity we can address! Thank you for being part of the Medius community! If you have additional ideas or need support, we’re here to help. ### 14. Time-Saving Automation and an Easy Approval Process **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 29, 2026 **What do you like best about Medius?** Automation really saves time and the approval process is very easy. the interface is pretty good. The coding process is so much better than manually coding. **What do you dislike about Medius?** It can be slow at times to load pages. Adding new users can be time consuming and some of the other elements are a little complicated to understand. And sometimes things error out for no good reason. **What problems is Medius solving and how is that benefiting you?** We are now able to move our AP department to one location. Where they can do all our global ap work in one location. Saving us time and money and resources. **Official Response from Tiffinie Janusa:** > Thank you for taking the time to share your experience with Medius! We’re thrilled to hear that automation, the easy approval process, and improved coding workflows have been game-changers for your team. It’s fantastic to know Medius is helping centralize your AP operations, saving both time and resources! We appreciate your honest feedback around areas for improvement. These insights are incredibly valuable as we focus on refining and enhancing the platform to make it even more seamless for you and your team. Thank you again for your trust in Medius. If you ever need assistance or want to discuss anything further, don’t hesitate to reach out. ### 15. Medius Shows Promise, but Implementation Delays and Planning Gaps Hurt Delivery **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 15, 2026 **What do you like best about Medius?** We are still in the project phase of implementing Medius and have not yet begun using the system in a live environment. So far, we’ve seen potential in the solution and are looking forward to realising the benefits once implementation is complete. **What do you dislike about Medius?** As we are still in the implementation phase, our main concerns relate to the delivery of the project rather than the system itself. The project has taken significantly longer than initially planned, with a two-month implementation now extending into a much longer timeline, with further delays expected. There have been challenges around planning, pace, and level of detail. For example, limited time has been allocated to key areas such as invoice requirements, and some important components, such as subcontract invoice processes, have not yet been fully addressed. Overall, we would have expected stronger structure, more realistic planning, and better momentum to keep the project on track. **What problems is Medius solving and how is that benefiting you?** We are still in the implementation phase, so benefits have not yet been realised. The intended outcome is to improve the efficiency and consistency of our accounts payable processes, particularly through better invoice capture, logging, and data quality. We expect this to save time for users by reducing manual input and giving them more capacity to focus on resolving issues, while also improving visibility and KPI reporting, leading to more consistent and controlled processes overall. **Official Response from Tiffinie Janusa:** > Thank you for your honest and detailed feedback. I’m glad to hear you see potential in Medius and are optimistic about the benefits it can deliver. That said, I'm sorry about the delays you’ve experienced during implementation. We understand how critical a smooth and timely rollout is, and I’d like to ensure your concerns are shared with our implementation team so we can address them proactively and help regain momentum. Please feel free to reach out to us at [support@medius.com] or let me know if we can arrange a conversation with our team. We’re here to support you every step of the way. Thank you again for your patience and trust as we work together to deliver the results you’re anticipating. ### 16. Modern, Intuitive, and Highly Configurable for Any Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 15, 2026 **What do you like best about Medius?** The app feels modern and intuitive, and has a lot of freedom to give - the configuration is easy to adjust for the perfect fit, no matter how manual or automated your processes are. **What do you dislike about Medius?** While the History on each document is very transparent, there is no such transparency regarding system configuration. As an administrator, I would really appreciate a more detailed log over configuration changes. I would also appreciate support for MFA. **What problems is Medius solving and how is that benefiting you?** It helps us automate our processes and significantly shorten invoice processing time. It also provides strong support for multidimensional approval workflows, which is especially important for larger companies with dual reporting structures. **Official Response from Tiffinie Janusa:** > Thank you so much for sharing your thoughtful feedback! We’re thrilled that you find Medius modern, intuitive, and flexible enough to fit your workflows. It's great to hear how it's helping automate processes and streamline approvals for your team. I appreciate your feedback on configuration transparency and MFA support. Your input truly makes a difference, and we’ll ensure these suggestions are shared with our Product team. Thank you again for trusting Medius and for taking the time to share your experience! ### 17. Complex Setup, But Worth the Integration **Rating:** 3.0/5.0 stars **Reviewed by:** Jeremy M. | Director of IT, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 16, 2026 **What do you like best about Medius?** I enjoy Medius for its robust user experience. It allows me to do a lot without needing any customization or configuration, which I find very flexible. The flexibility with dimensions is great, enabling a powerful workflow that makes each approval process accurate and detailed. I also appreciate the ability to set up individual cash value limits for groups or users, allowing the process to follow an approval matrix, which is something we needed. **What do you dislike about Medius?** The setup of Medius was very difficult and took weeks, even months, which was longer than anticipated. The user experience feels a little dated and could be more updated. There are likely applications that are easier in terms of functionality. **What problems is Medius solving and how is that benefiting you?** Medius solves the basic problem of AP automation and offers tight integration with NetSuite, which was our goal. **Official Response from Tiffinie Janusa:** > Thank you for your review! We’re glad to hear that Medius is delivering robust AP automation and workflow flexibility that aligns with your needs. It’s great to know that our tight NetSuite integration is supporting your goals effectively. We appreciate your honesty about the setup challenges and the user experience. We understand how crucial first impressions and ease of implementation are, and we’re always working to improve these areas. Your feedback is noted and will help guide future enhancements. Thank you again for taking the time to share your experience. Should you need any further assistance or have more suggestions, visit our Customer Success resources. We’re here to help! ### 18. Medius worth the investment yes !! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 22, 2026 **What do you like best about Medius?** As a company they are responsive and always help when needed, I have been with Medius now for over 2 years andI I would recommend them as a vendor always **What do you dislike about Medius?** As a company the software is expensive but I would say that the functionality and support ois what you are paying for. The software is worldwide used so makes it good for everyone **What problems is Medius solving and how is that benefiting you?** PO management handling and reporting using AI technology that works very well. The users in the organisation love meduis so it is definitely going to be here for a while **Official Response from Tiffinie Janusa:** > Thank you so much for your review! It’s fantastic to hear that you’ve been with Medius for over two years and find our team responsive and supportive. We deeply appreciate your trust and kind recommendation. Thank you for sharing your experience, and we’re here to support you every step of the way! ### 19. Fast, Customizable Inbox and SmartFlow AI—But User Onboarding Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 11, 2026 **What do you like best about Medius?** The new inbox experience makes it easy to customize to my needs and it is fast and responsive. With the SmartFlow AI functionality it is easy to code an invoice. **What do you dislike about Medius?** Managing users leaving and then onboard a new hire is quite cumbersome. A function that allows all settings to be copied from one user to another have been requested for years without address. **What problems is Medius solving and how is that benefiting you?** We have a lot of purchase order invoices that needs to be matched on a line level and that works quite well and has reduced our workload significantly. **Official Response from Tiffinie Janusa:** > Thank you so much for sharing your feedback. I’m glad to hear you’re enjoying the new inbox experience and AI functionality. It’s great knowing these features are making your work easier and faster. I completely understand how frustrating it can be to manage onboarding and user transitions without a quick-copy feature. I’m sorry this has been a pain point for you. It’s feedback like yours that helps us improve, and I’ll make sure this is highlighted with our Product team. I’m also so glad Medius has been saving you time with purchase order invoice matching. That’s exactly the kind of impact we hope to deliver. Thank you again for your honesty and for the trust you’ve placed in us. ### 20. Friendly Interface Makes Coding and Approving Invoices Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 28, 2026 **What do you like best about Medius?** I can easily pull up archived invoices to check approval status, view a copy of the invoice, and more. The friendly interface makes it simple to code and approve invoices. The AI function to "use prior coding" is especially helpful for recurring invoices. **What do you dislike about Medius?** When I try to search the invoice list for a specific vendor, it still displays all invoices, including voided and cancelled ones. This makes me spend extra time drilling into the invoices, only to eventually find out they’ve been voided. **What problems is Medius solving and how is that benefiting you?** Medius allows our company to process invoices relatively seamlessly by moving them through our approval hierarchy until they’re ready to be sent to AP for final processing. **Official Response from Tiffinie Janusa:** > Thank you for your thoughtful review! We’re so pleased to hear that our user-friendly interface is making it easy for you to code and approve invoices, and that AI-powered features are helping streamline recurring invoice management. It’s great to know that Medius is supporting your team in processing invoices seamlessly through the approval hierarchy. We appreciate your feedback on searching for specific vendors and understand how the inclusion of voided and cancelled invoices can slow down your workflow. This is valuable input that we’ll share with our product team as we continue working on improving search filters and overall efficiency. Thank you again for your insights. Your feedback helps us ensure we’re meeting your needs. If you need further assistance or have more suggestions, don’t hesitate to visit our Customer Success resources. We’re here to help! ### 21. Easy to Use, Multi-Currency, and Seamless NetSuite Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 14, 2026 **What do you like best about Medius?** the easiness of the system and the multi currency, group wide, integrate with Netsuite and was easy to get trained on for the whole group(finance and other ) **What do you dislike about Medius?** not a lot I dislike about it - could do with more AI maybe but smart flow is ok - performance can be a bit slow at certain times of the day or certain days **What problems is Medius solving and how is that benefiting you?** it has solved many problems such as consistency across the group (20 sites) and it's benefiting us massively in terms of integration with netsuite our ERP **Official Response from Tiffinie Janusa:** > Thank you for sharing your experience. We're thrilled that Medius’ ease of use, multi-currency support, and seamless NetSuite integration have made a positive impact across your 20 sites. We appreciate your feedback on AI and performance; our product team is always striving to improve. Thanks for being part of the Medius community! ### 22. ITs good and gives you a good insight to your business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 12, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Medius?** It has SSO and we can use it to get in easy and the new layout looks great and its easy to understand. Being able to have diffrent types of medius and having them being able to be able to be added by a group is fantasticly easy. **What do you dislike about Medius?** Seems like it sometimes logges into the wrong program some times but not sure if its a medius issue or a office one, Make it so there is a easy way to identify if its an error with an invoice and maybe have the contact information or somehow what you should do with that invoice somewhere? **What problems is Medius solving and how is that benefiting you?** Being able to see cashflow in the business nad how each part is performing. **Official Response from Tiffinie Janusa:** > Thank you so much for sharing your feedback! We're thrilled to hear that Medius helps you gain valuable insights into your business and that you're enjoying the new layout and ease of use. It’s awesome to know that Medius is making it easier for you to manage your cashflow and monitor business performance. Regarding your concern about logging into the wrong program occasionally, we have solutions on the Customer Success page where you can find the Success Portal, Life Hacks (with tips and tricks) or you can submit a ticket. Our support team is happy to assist. Thank you again for taking the time to share your thoughts! ### 23. User-Friendly App, Needs Better Receipt Management **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff P. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 27, 2026 **What do you like best about Medius?** I find the phone app very accessible and user-friendly. Meal receipts are especially easy to capture, and other expenses are easy as well. Setup and use on my phone and PC were easy. **What do you dislike about Medius?** The PC app, viewing receipts attached to expense lines is cumbersome and not effective. I would like to be able to view and zoom in on the receipts. **What problems is Medius solving and how is that benefiting you?** I use Medius for tracking expenses, limiting time periods for submittal, and ensuring receipts are valid. The phone app is user-friendly and makes capturing meal and other receipts easy. **Official Response from Tiffinie Janusa:** > Thank you for sharing your feedback! We're delighted to hear that you're finding the Medius phone app user-friendly and accessible, especially when it comes to capturing meal receipts and managing expenses on the go. It’s great to know that the setup on both your phone and PC was seamless for you. We also appreciate your constructive feedback around viewing and zooming in on receipts. We'd invite you to reach out to Medius Support to confirm whether receipt zoom functionality can be enabled or improved. Should you need additional assistance, please visit Customer Success at Medius (linked below). Thank you again for taking the time to review Medius—we're so glad it's supporting your expense tracking needs, and we’re always here to listen and improve! ### 24. Great Automation and Pre-Built ERP at a Competitive Price **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 24, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Medius?** It offers solid automation that has reduced manual data entry. Also, because it comes with a pre-built ERP, it lowers our dependency on IT resources. For a global company, the currency conversion is seamless. **What do you dislike about Medius?** It requires extensive training to understand the tool and use it effectively, especially since the UI is not beginner-friendly. It is more expensive, but in general the price is offset by the cards. **What problems is Medius solving and how is that benefiting you?** It helps identify fraud and risk by spotting unusual patterns. It also reduces the workforce needed for manual data entry and checks invoices for even minor mismatches. **Official Response from Tiffinie Janusa:** > Thank you for your thoughtful review! We're thrilled to hear that Medius is delivering solid automation that’s helping streamline manual data entry and seamlessly handling currency conversion for your global operations. We're equally glad to see that the tool’s fraud detection capabilities help identify risks and patterns, ensuring greater accuracy and efficiency for your processes. We appreciate your feedback regarding the learning curve and UI usability. Our goal is to make Medius as user-friendly as possible, and we'll continue to work on improvements to enhance the experience for all users. Regarding training needs, we encourage you to check out our Customer Success resources (linked below) for helpful materials, tips, and support options. Thank you again for taking the time to share your perspective. Your input helps us improve and deliver even more value to you! ### 25. Effortless AP Automation and Clear Spend Visibility with Medius **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** November 06, 2025 **What do you like best about Medius?** What I love most is how Medius automates tedious AP tasks with smart AI. Invoice approvals are effortless, supplier inquiries drop significantly, and you finally get clear spending visibility across everything. **What do you dislike about Medius?** The initial setup takes some effort, especially integrating with existing systems. There's definitely a learning curve for teams new to automation, and the pricing might be steep for smaller organizations. **What problems is Medius solving and how is that benefiting you?** It solves our biggest AP headaches: manual data entry, payment delays, supplier inquiries constantly flooding us, and limited budget visibility. The AI catches fraud risks and compliance issues we'd otherwise miss completely. ### 26. Automated Invoice Processing That Saves Time **Rating:** 4.0/5.0 stars **Reviewed by:** saraansh c. | Controller, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 25, 2025 **What do you like best about Medius?** Automated receipt and GL coding of invoices received from vendors **What do you dislike about Medius?** Custom approval reminders feature could have been better **What problems is Medius solving and how is that benefiting you?** It has helped to solve our AP automation process and invoice management process. ### 27. Procurement module **Rating:** 5.0/5.0 stars **Reviewed by:** Anca C. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 16, 2023 **What do you like best about Medius?** Since implementing Procurement, GoStudent has benefitted in numerous areas. First, and perhaps most important, is cost control. The team can now see and approve each area of spend by category, cost center, and project. With better insight into monthly order amounts and payment terms, they can maintain complete financial records and more accurate re-forecasting and budgeting. In addition, common errors have been reduced; the team is no longer issuing duplicate POs, using incorrect pricing, or exceeding budget. With a unified payment method, they access only approved suppliers, thereby saving time, labor and money **What do you dislike about Medius?** No, nothing that I can complain. Everything good **What problems is Medius solving and how is that benefiting you?** Duplicate PO's Incorrect pricing Unified payment method Approvals Cost control **Official Response from Alice Aquilino:** > Hi Anca - We are pleased to know that Medius is helping GoStudent control costs by providing better insight for budgeting and management. We're sure prospective spend management shoppers will benefit from reading about real experiences and use cases such as yours. Thank you so much for taking the time to provide these detailed and insightful comments. ### 28. My experience with Medius has been great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 08, 2023 **What do you like best about Medius?** How simple it is to use for invoices. It is very easy to process through and push to managers and it is easy for them to tag us in it if there are any issues. Very user friendly! **What do you dislike about Medius?** One thing I dislike is if I tag a manager in an invoice and it needs to go to another manager, they cannot click on the email link. We have to tag the new manager for them to open it up. **What problems is Medius solving and how is that benefiting you?** Medius is solving to be paperless for us. We used to have to print all invoices and hunt down all managers to get their approval. Very simplified now! **Official Response from Alice Aquilino:** > Hunting down managers places a burden on AP as well as on the managers - so glad to know this task has been eliminated. Thank you for letting us know about the benefits you've enjoyed as a Medius user! ### 29. AP system which enables us to organize our workflow and invoices **Rating:** 4.5/5.0 stars **Reviewed by:** Shinsuke T. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 02, 2023 **What do you like best about Medius?** Medius has powerful report function and customizable configuration which allows us to achieve specific goals. **What do you dislike about Medius?** It takes time to capture invoices or run the workflow. If it could be done in seconds, it would be great. **What problems is Medius solving and how is that benefiting you?** We need to process thousands of invoices every month and there are many deviations or missing approvals for processing. Medius eases our headache as it is helpful to manage those invoices in issues. **Official Response from Alice Aquilino:** > The best thing we can hear from customers is that Medius eased headaches and helped manage what can be an overwhelming process. That's our number one goal! Thanks for taking the time to write, Shinsuke! ### 30. Medius helped us a lot to make automation possible **Rating:** 5.0/5.0 stars **Reviewed by:** Denise K. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 06, 2023 **What do you like best about Medius?** It is possible to integrate Medius very fast. And the AI is helping in the capture/verify step to recognize invoices quickly. The program is fast and has a fantastic support team when you experience problems. **What do you dislike about Medius?** They do not support prepayment invoices. I've understand that they are working on this so that would make Medius even better for us! **What problems is Medius solving and how is that benefiting you?** Mostly with the approval workflow. It is very useful that you can communicate with the approvers in the same screen and keep everything at one place. **Official Response from Alice Aquilino:** > Hi Denise - Approvals can certainly slow down the process... and cause a ripple effect of problems! We're glad to know Medius is helping to streamline what is often a bottleneck. Thanks so much for sharing your thoughts. ### 31. Medius User and Admin **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole R. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 06, 2023 **What do you like best about Medius?** The ease of use from end to end. Everything is straightforward to understand and review. Training someone new whether it be a user or approver takes minimal time. **What do you dislike about Medius?** Knowing what all of the different categories mean in administration so you can customize business rules. There are a lot of options out there and sometimes can be overwhelming. **What problems is Medius solving and how is that benefiting you?** We are currently working on recurring charges and implementing the recurring invoice platform. We are excited to see how far we can utilize this new functionality. **Official Response from Alice Aquilino:** > Hi Nicole - Onboarding new employees can be time consuming and we're glad to know that Medius requires minimal training when turnover occurs. Using Medius for recurring charges will be another big time saver! Thanks for your post. ### 32. Medius Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 30, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Medius?** Smooth interface that is user friendly and easy for all members of the organization to navigate. **What do you dislike about Medius?** Reporting continues to be improved upon but has become easier to navigate in the past year. **Recommendations to others considering Medius:** Medius has been a great partner in finding efficiencies within our AP department and processes. I used to work for a company that did all AP approvals via paper/stamps/signatures and it was a nightmare trying to gather approvals and find documents when requested. Coming to a company that uses Medius has been blessing. Medius takes all the worries of a papered AP environment and crunches it into an easy to use digital program. They continuously reach out to perform an analysis of things that may be causing issues or could be done more efficiently. Their software also continues to add additional features such as payment processing and improved reporting. I would highly recommend Medius to any companies looking to streamline and digitize their AP functions. We have been very happy with our experience with Medius and look forward to how they can assist us in streamlining and building out other areas related to AP as well. **What problems is Medius solving and how is that benefiting you?** Increased automation of AP invoice processing. Less time processing invoices and providing suppliers with quicker payments. **Official Response from Tanja Kannisto:** > Thank you so much for taking the time to write a review on Medius. Glad to see that you've been able to reduce the time it takes to process your invoices, speed up supplier payments and increased the overall automation of your AP process. ### 33. Very Helpful AP Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 20, 2023 **What do you like best about Medius?** Medius has cut down our AP processing time by at least 50% if not more. We went from a completely manual process in which was lost many invoices and lots of time processing. I was able to move on to other tasks instead. **What do you dislike about Medius?** Sometimes, the goods receipts don't automatically push to Medius, so I have to either invalidate and refresh it or send a support ticket in. **What problems is Medius solving and how is that benefiting you?** The biggest problem that Medius solves is use of time. It's a huge benefit to me and my company to get time back to do other tasks or projects. We also do not lose invoices like we did in the past. **Official Response from Alice Aquilino:** > Searching for lost invoices is not only time-consuming, but so, so frustrating! Cutting processing time by 50% is huge! Congrats to you and your team - glad Medius could help generate these spectacular results. ### 34. Simply & straight forward **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 07, 2023 **What do you like best about Medius?** I like that Medius is simple and user friendly. It has a modern look and is easy for users to navigate. **What do you dislike about Medius?** I wish the administration side of Medius was more straightforward and it was easier to customize certain features. **What problems is Medius solving and how is that benefiting you?** Having a paperless invoice system was the primary drive on utilizing the software. It is extremely beneficial to have our history saved at our fingertips and eliminate e-mail traffic and paper trails. **Official Response from Alice Aquilino:** > Thank you for your comments. Our product team would be very interested to know more about the features you'd like to customize. Be sure to reach out to your Account Manager to share your thoughts and suggestions. ### 35. Well rounded tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 26, 2023 **What do you like best about Medius?** Continuous upgrades with detailed release notes based on user feedback. Implementation support was very thorough and ongoing. They worked through our business requirements and allowed us to use functions like 'Document Approval' in a way that suits our business without having to make any customizations. Being a mobile-first solution has significantly increased response time by non-finance users. **What do you dislike about Medius?** Some setup can be a bit hidden which makes it difficult to figure out without support. System becomes slower when the document size exceeds several pages. Document approval workflow not yet available on mobile. **What problems is Medius solving and how is that benefiting you?** Increasing response time from budget owners on the road as it is very user-friendly on mobile and with functions like in-email approval. Powerful report writing without users requiring specific skills. **Official Response from Alice Aquilino:** > The ability to process approvals via mobile is a huge PLUS - - to be sure! Glad you're benefitting from the features that make Medius a stand-out in the marketplace. Thank you for taking the time to share your thoughts. ### 36. Splendid AP program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 28, 2023 **What do you like best about Medius?** Good in handling Order based invoices. Easy to use. Good to find posted invoices. Easy to log in. **What do you dislike about Medius?** I can't find anything to dislike about Medius. **What problems is Medius solving and how is that benefiting you?** It helps me to have a better overview of all my invoices. We don't have any paper invoices anymore. **Official Response from Alice Aquilino:** > Hello - If you've eliminated paper invoices, then you've probably eliminated manual processes and created more time for value-add projects. That's great to hear! Thank you for sharing. ### 37. A lot of potential but several shortfalls **Rating:** 3.5/5.0 stars **Reviewed by:** Faith P. | Data & Process Manager, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 21, 2022 **What do you like best about Medius?** The reporting function is brilliant and very intuitive. The UI is visually pleasing and also intuitive. Labels, commenting and review functionality are useful. Approval routes are reliable and ability to apply 4-eyes threshold is particularly helpful. **What do you dislike about Medius?** Downwards delegations do not work as expected. Security assignment is manual and not role based. Certain config items are not centralised, eg toggling escalations on and off. Inability to block the workflow at custom points, eg blocking anything from ever ending up in Authorise Deviations which isn't relevant to our business. **What problems is Medius solving and how is that benefiting you?** Previously, our procurement and AP were dealt with in separate systems. Consolidating into one system with automated 3 way matching has been a game changer for us. **Official Response from Alice Aquilino:** > Hi Faith - thank you so much for your review. We're always pleased to know that our customers are benefitting from Medius' analytics, approval routing and automation. Our product team reviews all suggestions for improvement, and we appreciate your taking the time to share your thoughts. As a reminder, don't hesitate to reach out to your Account Manager to further discuss any concerns. ### 38. Has a lot of potential but room for improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 14, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Medius?** - Capture (AI learning our invoices, being able to rubber band information on the invoice, even on scanned in paper invoices) - Customisation (eg making fields editable or locked at Post Control) - Reporting (wide range of reports available to build and customise for our needs) - Ability to move invoices through the workflow as well as backwards - Ability to tag labels to invoices and pull these into reports as well as latest comments **What do you dislike about Medius?** - Different versions of the same supplier in our different legal entities - Buggy system and final integration errors are not always straightforward to diagnose - Messy dashboard to search for and view invoices under one supplier (many version of invalidated documents make the system messy) - Audit trail for invoices that are deleted from capture cannot be traced - Analyse and Approve Deviation queues which don't meet the needs of our business - Lack of direct Medius support and guides or forums - Labelling system could be improved (inability to mass remove redundant labels) **What problems is Medius solving and how is that benefiting you?** - Invoice processing efficiency (eradicates manual data entry) - Streamlines workflow (could be improved in certain areas) - More flexible reporting and ability to build data analysis - Ability to view list of invoices in Dashboard per supplier (could be improved by allowing this across legal entities) - Customisable reporting giving us flexibility to use this in data analysis **Official Response from Alice Aquilino:** > Thank you so much for your review. We're pleased to hear that Medius helped eliminate manual processes and increase efficiency - that's what we're all about! Customer suggestions are extremely important and helpful in developing future solutions - we appreciate your taking the time to share your thoughts. As a reminder, don't hesitate to reach out to your Account Manager to discuss any of your concerns further. ### 39. Very Painful Upgrade Process **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 19, 2022 **What do you like best about Medius?** Our account manager James Fox is very pragmatic and helpful, some of the other Medius colleagues are also friendly and very knowledgeable. The software is functional but not well documented and there are process gaps **What do you dislike about Medius?** I've never dealt with anything like the BAU upgrade process, we seem to be constantly at loggerheads with Brian and Sean and I struggle to see a way forward that works for all parties. There are gaps in the Web3 solution that indicate it should not be sold as a standalone product but that's what it was sold to us as, which isn't ideal **What problems is Medius solving and how is that benefiting you?** I'd like to say it's bringing all the benefits of a P2P system but it's taken a number of years to get to where we are and we're still not live to the wider business. **Official Response from Alice Aquilino:** > As an acquired product, Web3 has presented some challenges. This is a unique situation that our AP Automation customers do not encounter with our SaaS cloud-based suite. That being said, this is not the experience we wish for any of our customers. We are working to address these concerns and appreciate your patience and feedback. Our Customer Success, Product and Account Management teams are available to discuss details further. ### 40. Medius AP Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel E. | Finance Operations Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 20, 2022 **What do you like best about Medius?** Capture is very intuitive - no more manual processing of invoices! Invoice coding is detailed and sophisticated and can learn from historic coding. Audit trail of comments on invoices ensures we can chase up individuals to progress invoices. **What do you dislike about Medius?** Dashboards could be more user friendly. Reporting function for multiple legal entities is not perfect. Delegation downwards doesn't work perfectly. Labels is the tool used to track different invoices but I think there are better ways of tracking invoices and it's difficult to view invoices by labels in Medius. **What problems is Medius solving and how is that benefiting you?** Our AP function and PO system. **Official Response from Alice Aquilino:** > Hi Samuel - We're so pleased you're benefitting from the automation and machine learning technology that makes Medius best-in-class. Your suggestions for future improvement are very valuable and I'll be sure to inform our product team. Thank you for taking the time to post your review! ### 41. Intuitive and easy to navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Lukas D. | Finance Operations Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 15, 2022 **What do you like best about Medius?** The best parts of Medius is the fact that capture and AP automation are on the same platform unlike most other software. It makes the whole experience flow much better and it feels like we have better control. **What do you dislike about Medius?** There are occasional bugs in Medius which can be annoying however the biggest downside is the fact that invoices get locked by a user who is viewing it. This causes many delays for us and it seems like a very old-fashioned way for a system to work. **What problems is Medius solving and how is that benefiting you?** It is solving our problems with late payments by automating many of our invoice processing and approvals. This ensures we do not spend time and money dealing with collection companies. **Official Response from Alice Aquilino:** > Hi Lukas- By automating the AP process, Medius helps many companies like yours save time and money. We’re glad you’re experiencing these benefits and we appreciate your sharing the info. Our product team is always eager to receive suggestions – I’ll pass along your comments. Thanks for posting your review! ### 42. Good, but not as user friendly as I would wish - and develops slowly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 12, 2022 **What do you like best about Medius?** It's cloud based, which is super. Pretty user friendly for the authorizers. A pleasant interface. **What do you dislike about Medius?** Some examples: Medius Capture doesn't have the same short commands as AP Automation. You can't search for users in the field for reference, or cost places. That would have helped us A LOT, and I can't really see why it shouldn't work. Medius AP Automation: The way you need to set up accrual templates. Why can't I just click which account and then period? Why do I need to set up a template for each account and time span? That's ridiculous. If I do an advanced search and click an invoice in the list and then handle that invoice - afterwards, I get sent back to my inbox, but I want to go back to the search I just did. Small thing, but still annoying. Also, advanced search still needs some more love to make it more user friendly. **What problems is Medius solving and how is that benefiting you?** I know that Medius focuses on solving problems with order based invoices, since most users mainly have those types of invoices. However, it's not benefitting us since we have 70-80% expense invoices and I don't really feel like problems revolving around that type of invoices are a priority at all. ### 43. Time and cost saving journey with Medius **Rating:** 5.0/5.0 stars **Reviewed by:** Jan L. | Utvecklingschef - finans, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 12, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Medius?** Medius is robust and evolving and takes care of all of our incoming invoices at a fast pace, Medius function well and we have noticed time and cost-saving factors. Continuous improvements of functionality are also a key factor that assures us that the product will have a long lifetime. **What do you dislike about Medius?** UX could be updated in some cases, but this is not a big issue. **What problems is Medius solving and how is that benefiting you?** We have a large number of incoming invoices that need to be taken care of in a fast and streamlined manner. We have gained a better efficiency compared with our previous application and we believe that we made the right choice when we choose Medius. **Official Response from Alice Aquilino:** > Hi Jan - We're thrilled to hear that Medius has increased efficiency, saved time and reduced costs for your company! If you care to discuss any suggestions on improving customer UX, don't hesitate to mention this to your Account Manager. Thank you for taking the time to post your comments. ### 44. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Joana C. | Accounts Payable Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 26, 2023 **What do you like best about Medius?** Medius reads all the information on the invoice 90% of times in a correct way **What do you dislike about Medius?** That sometimes there are updates on work hours **What problems is Medius solving and how is that benefiting you?** Time management **Official Response from Alice Aquilino:** > Hi Joana - Yes . . . time management is the key! I'm so glad Medius is helping you and your team work more efficiently. I hope you continue to benefit from our solution and sincerely appreciate your insights. ### 45. We are currently experiencing service issues with new releases on the Web3 system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Newspapers | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 17, 2022 **What do you like best about Medius?** Friendly personal touches. Able to reach out to account manager. **What do you dislike about Medius?** Whilst we have a good relationship with our account manager, I think sometimes we only get half a story. We are struggling with a current release that has entered 150+ days in the release cycle. Very disappointed to hear the release plan was fabricated. Not sure this should be being shared with customers. Also, vaping on a client call is not a good look. **What problems is Medius solving and how is that benefiting you?** The AP automation on the Medius solution sounds innovative and efficient. During these testing times, we could all look to be more efficient with our processes, and we are interested in finding out more about the detail. **Official Response from Alice Aquilino:** > I'm so sorry to hear about these issues. I've reviewed your comments with our account management, customer success, and product teams. This is certainly not the experience we expect for our customers, and we would like to work with you to resolve any problems. May I suggest that you contact me? My email is: alice.aquilino@medius.com. Thank you. ### 46. User friendly controlled system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 07, 2022 **What do you like best about Medius?** The system is user-friendly and easy to find your way around, see needed details, or ask for more information. The system reduce the workload, improved our controls and allowed us to chase in a better way and obtain supplier credit notes. **What do you dislike about Medius?** Some of the upgrades require you to use external consultants' time to be able to continue working on the system as they need to adjust customizations. In my mind this should be included in the yearly fee we are paying. No easy way yo upload xml invoices without using consultants' time to implement each supplier separately. **What problems is Medius solving and how is that benefiting you?** Automatic matching of orders lines which enable better review of discrepancies and as a result credit notes requests to suppliers when the discrepancy is rejected **Official Response from Alice Aquilino:** > We're extremely pleased to learn that Medius reduces the workload and improves processes for your team. We hope you continue to benefit from the solution, and we greatly appreciate your comments. ### 47. Quick to learn and easy to use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 26, 2023 **What do you like best about Medius?** It's very easy to use. The auto-fill in capture works almost perfectly which saves u a lot of time. **What do you dislike about Medius?** In the dashboard when I search for a specific supplier to see all their invoices, it is not clear what the status is because it only say 'archived'. Many times there are invoices that we deleted and they appear in the list (which is ok) but it would be nice to see the actual status in another column. **What problems is Medius solving and how is that benefiting you?** Small issues were solved quickly for example a stuck workflow. Dragging and dropping attachments is still in process. ### 48. Review of Medius **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 30, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Medius?** The product has performed much better than my previous experience with Concur and integrates nicely with D365. **What do you dislike about Medius?** Would be nice to easily review what I have approved, forwarded or sent an email as a question. I.e. recent activities. **What problems is Medius solving and how is that benefiting you?** Easy to approve invoices. Itemization is good, but can be improved. ### 49. Excellent product for the AP team. **Rating:** 4.5/5.0 stars **Reviewed by:** Shibani S. | Manager IT Finance, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 26, 2023 **What do you like best about Medius?** The flow of data from Medius to sap. Our AP team is delighted with the product. **What do you dislike about Medius?** I don't see any issues. I see that the product is very beneficial to RCP **What problems is Medius solving and how is that benefiting you?** We consolidated invoices and this way, we don't need to check emails and mail for invoices. ### 50. Very Userfriendly but quite slow when doing research through the dashboard. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 26, 2023 **What do you like best about Medius?** - Very easy to create new reports - Inbox with validation/rejection system quite straightforward **What do you dislike about Medius?** - Quite slow when doing research through the Dashboard (like listing invoices per customer) **What problems is Medius solving and how is that benefiting you?** - Increasing efficiency - Invoicing approval rules (with threshold and max) make it easy to follow company processes. ## Medius Discussions - [What is Medius used for?](https://www.g2.com/discussions/what-is-medius-used-for) - [How has Medius helped you track receipts and expenses while traveling, and what slows you down?](https://www.g2.com/discussions/how-has-medius-helped-you-track-receipts-and-expenses-while-traveling-and-what-slows-you-down) - [View Medius pricing details and edition comparison](https://www.g2.com/products/medius/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-28+19%3A38%3A23+-0500&secure%5Bsession_id%5D=b22d441c-a441-45f0-ba26-5c2a4077e921&secure%5Btoken%5D=2bfaf7fc1ba11a34594bcc3a52531aae58892b35abb7538547c541518138a1c8&format=llm_user) ## Medius Features **Contract Management Platform Features** - Contract Creation - Customizable Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Reporting & Dashboards - Government Contracts - Specialty Contracts - Alerts/Notifications - Third-Party Integrations **Setup** - Data - Approvals - Alignment - Real-Time Data **Management** - Approval - Communication - Documents **Planning** - Processes - Contracts - Content - Requisition **Invoice Management** - Capture - Supplier Portal - Repository **Management** - Approval - Communication - Documents - Receipt of Goods **Contract Creation & Management** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments **Supplier Marketplace** - Library - Categorization - Catalog Management - Real-Time Data - Workflow Management - Supply Chain Management - Template Management - Contract/License Management - Bid Management - Requisition Management - Project Management - Purchase Order Management - Global Sourcing Management - Spend Management - Auction Management - Invoice Management - Budget Management - Vendor Management - Supplier Management - Audit Management - Document Management - Procurement Management - Rfx Management - Supplier Risk Management - Performance Management - Compliance Management **Additional Functionality** - Generative AI - Billing & Invoicing - Customizable Templates - User Management - Invoice Processing - Onboarding - Search/Filter - Sourcing Management - Vendor Master Data Management - Procurement Management - Reporting & Statistics - Document Management - Project Management - Data Visualization - Access Controls/Permissions - Transaction History - Risk Assessment - Activity Dashboard - Real-Time Data - Alerts/Notifications - Offboarding - AI Copilot - Self Service Portal - Audit Management - Collaboration Tools - API - Approval Process Control - Vendor Payment - Third-Party Integrations - Performance Metrics - Purchase Order Management - Contract/License Management - Data Import/Export - Single Sign On - Workflow Management - Compliance Management - Task Management **Performance** - KPIs - Benchmarks - Forecasting - Savings **Performance** - Evaluation - Selection - Supplier Risk Management - Communications Management - Vendor Master Data Management - Workflow Management - Document Management - Invoice Management - Compliance Management - Contact Management - Vendor Management - Inventory Management - Procurement Management - Supplier Management **Execution** - Sourcing - Purchasing - Invoicing - Procurement Management - Order Management **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Recurring Payments **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Planning** - Processses - Contracts - Content - Requisition - Customizable Templates **Collaboration** - Contract Collaboration - Approval Process **Contract Management** - Compliance - Revenue - Negotiations **Generative AI** - Generative AI **Supplier Information** - Profiles - Supplier Qualification - Transaction History **Analytics** - Visibility - Performance - Spend - Financial Reporting **Analytics** - Due Dates - Benchmarking - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Invoice Management** - Capture - Supplier Portal - Repository **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - E-Signature **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **Data Collection** - Spend - Compliance Reports - Savings - Customizable Reports **Additional Functionality** - Reporting/Analytics - Electronic Signature - Full Text Search - Data Import/Export - CRM - Audit Management - Digital Signature - Contract Drafting - Activity Tracking - Customizable Reports - Sell Side (Customers) - Task Management - Renewal Management - Annotations - Workflow Management - Data Extraction - Audit Trail - Contract Negotiation - Drag & Drop - Document Storage - Customizable Fields - AI Redlining - Version Control - Completion Tracking - Contact Management - Access Controls/Permissions - AI Copilot - Document Review - Customizable Branding - Configurable Workflow - Document Management - Compliance Tracking - Buy Side (Suppliers) - Payment Processing **Additional Functionality** - Supplier Quality Control - Real-Time Monitoring - Supplier Web Portal - AI Copilot - Quotes/Estimates - Data Visualization - Performance Monitoring - Import/Export Data - Third-Party Integrations - Generative AI - Activity Dashboard - Audit Trail - Multi-Vendor - Alerts/Notifications - Reporting/Analytics - Collaboration Tools - Customizable Reports - Real-Time Data **Integration** - Accounting - Payment Integration - ERP - ERP integration **Integration** - Accounting - Payments - ERP - Account Sync **Supplier Management** - Evaluation - Selection - Risk Management - Inventory Management - Vendor Management - Workflow Management - Compliance Management - Purchase Order Management - Requisition Management - Bid Management - Auction Management - Sourcing Management - Returns Management - Fixed Asset Management - Contract/License Management - Supplier Management - Spend Management - Order Management - Shipping Management - Warehouse Management - User Management - Catalog Management - Receipt Management **Contract Data** - Reporting & Dashboards **Reporting** - Real-Time Monitoring - Multiple Views - Data Import/Export - Budgets - Real-Time Updates - Real-Time Reporting - Real-Time Analytics **Project Management** - Activity Dashboard - Repository - Lifecycle **Agentic AI - Procure to Pay** - Autonomous Task Execution - Proactive Assistance **Additional Functionality** - Generative AI - Integration Management - Vendor Management - Contract Lifecycle Management - Budgeting/Forecasting - Compliance Management - AI Copilot - Inventory Management **Execution** - Sourcing - Purchasing - Invoicing **Payments** - Vendor - Recurring - Employee Reimbursements - ACH - Reimbursement Management **Agentic AI - Strategic Sourcing** - Third-Party Integrations - ERP integration **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Additional Functionality** - Approval Process Control - Collaboration Tools - Reporting & Statistics - Generative AI - API - Access Controls/Permissions - Order Tracking - Inventory Control - Budgeting/Forecasting - AI Copilot - Real-Time Analytics - Spend Analysis - Multi-Currency - Audit Trail - Real-Time Reporting - Activity Tracking - Search/Filter - Spend Control - Data Import/Export - Alerts/Notifications - Invoice Processing - Receiving - Document Storage - Quotes/Estimates - Supplier Web Portal - Supplier Qualification - RFP Creation - Reminders - Self Service Portal - Purchasing & Receiving - Risk Assessment **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Submittal - Configurable Workflow **Fraud & Risk Management** - Notifications - Unique Cards - Controls - Budget Control - Approval Process Control - Spend Control - Prepaid Cards **Supplier Information** - Profiles - Qualifications - History **Agentic AI - Spend Management** - Proactive Assistance **Additional Functionality** - Reminders - Activity Tracking - Invoice Processing - Accounting Integration - Categorization/Grouping - Reporting & Statistics - Configurable Workflow - Spend Analysis - Expense Tracking - Third-Party Integrations - Accounting - Audit Management - Approval Workflow - AI Copilot - Supplier Management - Invoice Management - Billing & Invoicing - Transaction History - Purchase Order Management - Audit Trail - Generative AI - Expense Claims - Workflow Management - Time & Expense Tracking - Multi-Currency - Vendor Management - Procurement Management - Credit Card Management - Compliance Management - Requisition Management - Customizable Reports - Ad hoc Reporting - Financial Management - API - Rules-Based Workflow - Receipt Management - Activity Dashboard - Purchasing & Receiving **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Purchasing** - Proactive Assistance - Decision Making - Budgeting/Forecasting **Additional Functionality** - Approval Process Control - Collaboration Tools - Reporting & Statistics - Generative AI - API - Access Controls/Permissions - Order Tracking - Inventory Control - AI Copilot - Real-Time Analytics - Spend Analysis - Multi-Currency - Audit Trail - Real-Time Reporting - Activity Tracking - Search/Filter - Spend Control - Data Import/Export - Alerts/Notifications - Invoice Processing - Receiving - Document Storage - Quotes/Estimates - Accounting Integration - Third-Party Integrations - Multi-Location - Expense Tracking - Purchasing Reports - Activity Dashboard - Customizable Reports - Real-Time Data **Risk** - Analysis - Identification - Scoring **Recovery** - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Data Import/Export - Invoice Management - Online Banking - 1099 Preparation - Generative AI - Receipt Management - AI Copilot - Fraud Detection - Duplicate Payment Alert - Document Management - Compliance Management - Inventory Management - Check Writing - Mobile Access - Audit Trail - Reporting/Analytics - Multi-Currency - Status Tracking - Activity Dashboard - Cash Management - Alerts/Notifications - Billing & Invoicing - Vendor Management - Anomaly Detection - API - ACH Payment Processing - Invoice Processing - Aging Tracking - Supplier Management - General Ledger - Expense Tracking - Bank Reconciliation - Workflow Management - Customizable Reports - Approval Process Control - Electronic Funds Transfer - Purchase Order Reconciliation - Financial Management - Workflow Automation ## Top Medius Alternatives - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 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