The fact that it is cloud-based, is both the strongest part and the weakest part, whereas the pros greatly overweigh the cons in that matter. The pros: the support and service provided by Medius, and speed and uptime are near perfect and there is nothing to complain about there. During the implementation phase, we had some good dialog regarding the setup with competent consultants, understanding our way of business might be different from others.
Our users are also fond of it being cloud-based since they can access it from their mobiles, and it is easy to approve on the go.
The touchless process of many of our invoices has greatly reduced the cost of handling, Review collected by and hosted on G2.com.
Being browser-based also limits its possibilities. Yes, the product needs to be standard for Medius to offer the service that they do and not customized to every customer, but it also limits further use outside of the two areas that are currently using it. We would love for it to be more integrated with regards to the payments to our vendors, especially the ones that need prepayment before the goods are received. We have done some manual adjusting with RPA and our ERP in regards to Medius, but we would love to skip that step in the process and have it directly from Medius. Review collected by and hosted on G2.com.



