Medius Reviews & Product Details

Medius is a comprehensive spend management solution designed to streamline and automate the entire procurement process, from sourcing to payment, with a core product focus on invoice-to-payment automation. This software suite is specifically tailored to help organizations manage their financial transactions efficiently, reduce manual tasks, and enhance overall productivity. By leveraging Medius, businesses can ensure that their spend management processes are not only faster but also more accurate, allowing teams to focus on strategic initiatives rather than administrative burdens. The target audience for Medius includes finance and procurement teams across various industries seeking to optimize their spend management practices. Organizations of all sizes can benefit from its modular approach, which allows users to select specific components that align with their unique operational needs. Whether a company requires advanced accounts payable automation, procurement solutions, or supplier management tools, Medius provides a flexible framework that can adapt to diverse business requirements. Key features of Medius include Medius AP Automation, which accelerates invoice processing and reduces errors through automated workflows. Medius Payments facilitates seamless financial transactions, while Medius Procurement and Sourcing streamline the purchasing process, ensuring that organizations can manage supplier relationships effectively. Additionally, Medius Contracts and Supplier Management tools help maintain compliance and foster collaboration with vendors. The inclusion of Medius Analytics offers insightful data that drives continuous improvement, enabling businesses to make informed decisions based on real-time information. Medius stands out in the spend management category due to its rapid implementation process and user-friendly interface. Organizations can quickly deploy the solution and start realizing value almost immediately. The modular design not only allows for tailored implementations but also ensures that businesses can scale their spend management capabilities as they grow. Furthermore, features like Medius Fraud & Risk and Medius Copilot enhance security and provide intelligent assistance, ensuring that users can navigate the complexities of spend management with confidence. Overall, Medius offers a robust and versatile solution that addresses the various challenges associated with spend management. By automating critical processes and providing actionable insights, it empowers organizations to optimize their financial operations, improve supplier relationships, and ultimately drive greater efficiency and effectiveness in their procurement strategies.

Seller

Medius

Discussions

Medius Community

Languages Supported

Czech, Danish, German, English, Estonian, Finnish, French, Croatian, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish, Thai, Vietnamese, Chinese (Simplified)

Solution Type

All-in-One

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

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Medius Integrations

(12)

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Faith P.

Data & Process Manager

Enterprise (> 1000 emp.)

10/21/2022

"A lot of potential but several shortfalls"

3.5/5

What do you like best about Medius?

The reporting function is brilliant and very intuitive. The UI is visually pleasing and also intuitive. Labels, commenting and review functionality are useful. Approval routes are reliable and ability to apply 4-eyes threshold is particularly helpful. Review collected by and hosted on G2.com.

What do you dislike about Medius?

Downwards delegations do not work as expected. Security assignment is manual and not role based. Certain config items are not centralised, eg toggling escalations on and off. Inability to block the workflow at custom points, eg blocking anything from ever ending up in Authorise Deviations which isn't relevant to our business. Review collected by and hosted on G2.com.

Response from Alice Aquilino of Medius

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Hi Faith - thank you so much for your review. We're always pleased to know that our customers are benefitting from Medius' analytics, approval routing and automation. Our product team reviews all suggestions for improvement, and we appreciate your taking the time to share your thoughts. As a reminder, don't hesitate to reach out to your Account Manager to further discuss any concerns.

Verified User in Research

Mid-Market (51-1000 emp.)

10/14/2022

"Has a lot of potential but room for improvement"

3/5

What do you like best about Medius?

- Capture (AI learning our invoices, being able to rubber band information on the invoice, even on scanned in paper invoices)

- Customisation (eg making fields editable or locked at Post Control)

- Reporting (wide range of reports available to build and customise for our needs)

- Ability to move invoices through the workflow as well as backwards

- Ability to tag labels to invoices and pull these into reports as well as latest comments Review collected by and hosted on G2.com.

What do you dislike about Medius?

- Different versions of the same supplier in our different legal entities

- Buggy system and final integration errors are not always straightforward to diagnose

- Messy dashboard to search for and view invoices under one supplier (many version of invalidated documents make the system messy)

- Audit trail for invoices that are deleted from capture cannot be traced

- Analyse and Approve Deviation queues which don't meet the needs of our business

- Lack of direct Medius support and guides or forums

- Labelling system could be improved (inability to mass remove redundant labels) Review collected by and hosted on G2.com.

What problems is Medius solving and how is that benefiting you?

- Invoice processing efficiency (eradicates manual data entry)

- Streamlines workflow (could be improved in certain areas)

- More flexible reporting and ability to build data analysis

- Ability to view list of invoices in Dashboard per supplier (could be improved by allowing this across legal entities)

- Customisable reporting giving us flexibility to use this in data analysis Review collected by and hosted on G2.com.

Response from Alice Aquilino of Medius

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Thank you so much for your review. We're pleased to hear that Medius helped eliminate manual processes and increase efficiency - that's what we're all about! Customer suggestions are extremely important and helpful in developing future solutions - we appreciate your taking the time to share your thoughts. As a reminder, don't hesitate to reach out to your Account Manager to discuss any of your concerns further.

Verified User in Retail

Enterprise (> 1000 emp.)

10/19/2022

"Very Painful Upgrade Process"

1/5

What do you like best about Medius?

Our account manager James Fox is very pragmatic and helpful, some of the other Medius colleagues are also friendly and very knowledgeable. The software is functional but not well documented and there are process gaps Review collected by and hosted on G2.com.

What do you dislike about Medius?

I've never dealt with anything like the BAU upgrade process, we seem to be constantly at loggerheads with Brian and Sean and I struggle to see a way forward that works for all parties. There are gaps in the Web3 solution that indicate it should not be sold as a standalone product but that's what it was sold to us as, which isn't ideal Review collected by and hosted on G2.com.

Response from Alice Aquilino of Medius

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As an acquired product, Web3 has presented some challenges. This is a unique situation that our AP Automation customers do not encounter with our SaaS cloud-based suite. That being said, this is not the experience we wish for any of our customers. We are working to address these concerns and appreciate your patience and feedback. Our Customer Success, Product and Account Management teams are available to discuss details further.

Samuel E.

Finance Operations Manager

Mid-Market (51-1000 emp.)

10/20/2022

"Medius AP Automation"

4.5/5

What do you like best about Medius?

Capture is very intuitive - no more manual processing of invoices! Invoice coding is detailed and sophisticated and can learn from historic coding. Audit trail of comments on invoices ensures we can chase up individuals to progress invoices. Review collected by and hosted on G2.com.

What do you dislike about Medius?

Dashboards could be more user friendly. Reporting function for multiple legal entities is not perfect. Delegation downwards doesn't work perfectly. Labels is the tool used to track different invoices but I think there are better ways of tracking invoices and it's difficult to view invoices by labels in Medius. Review collected by and hosted on G2.com.

Response from Alice Aquilino of Medius

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Hi Samuel - We're so pleased you're benefitting from the automation and machine learning technology that makes Medius best-in-class. Your suggestions for future improvement are very valuable and I'll be sure to inform our product team. Thank you for taking the time to post your review!

Lukas D.

Finance Operations Specialist

Mid-Market (51-1000 emp.)

8/15/2022

"Intuitive and easy to navigate"

4.5/5

What do you like best about Medius?

The best parts of Medius is the fact that capture and AP automation are on the same platform unlike most other software. It makes the whole experience flow much better and it feels like we have better control. Review collected by and hosted on G2.com.

What do you dislike about Medius?

There are occasional bugs in Medius which can be annoying however the biggest downside is the fact that invoices get locked by a user who is viewing it. This causes many delays for us and it seems like a very old-fashioned way for a system to work. Review collected by and hosted on G2.com.

Response from Alice Aquilino of Medius

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Hi Lukas-

By automating the AP process, Medius helps many companies like yours save time and money. We’re glad you’re experiencing these benefits and we appreciate your sharing the info. Our product team is always eager to receive suggestions – I’ll pass along your comments. Thanks for posting your review!

Verified User in Food & Beverages

Enterprise (> 1000 emp.)

8/12/2022

"Good, but not as user friendly as I would wish - and develops slowly"

3.5/5

What do you like best about Medius?

It's cloud based, which is super. Pretty user friendly for the authorizers. A pleasant interface. Review collected by and hosted on G2.com.

What do you dislike about Medius?

Some examples: Medius Capture doesn't have the same short commands as AP Automation. You can't search for users in the field for reference, or cost places. That would have helped us A LOT, and I can't really see why it shouldn't work.

Medius AP Automation: The way you need to set up accrual templates. Why can't I just click which account and then period? Why do I need to set up a template for each account and time span? That's ridiculous.

If I do an advanced search and click an invoice in the list and then handle that invoice - afterwards, I get sent back to my inbox, but I want to go back to the search I just did. Small thing, but still annoying. Also, advanced search still needs some more love to make it more user friendly. Review collected by and hosted on G2.com.

What problems is Medius solving and how is that benefiting you?

I know that Medius focuses on solving problems with order based invoices, since most users mainly have those types of invoices. However, it's not benefitting us since we have 70-80% expense invoices and I don't really feel like problems revolving around that type of invoices are a priority at all. Review collected by and hosted on G2.com.

Jan L.

Utvecklingschef - finans

Enterprise (> 1000 emp.)

8/12/2022

"Time and cost saving journey with Medius"

5/5

What do you like best about Medius?

Medius is robust and evolving and takes care of all of our incoming invoices at a fast pace, Medius function well and we have noticed time and cost-saving factors. Continuous improvements of functionality are also a key factor that assures us that the product will have a long lifetime. Review collected by and hosted on G2.com.

What do you dislike about Medius?

UX could be updated in some cases, but this is not a big issue. Review collected by and hosted on G2.com.

Response from Alice Aquilino of Medius

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Hi Jan - We're thrilled to hear that Medius has increased efficiency, saved time and reduced costs for your company! If you care to discuss any suggestions on improving customer UX, don't hesitate to mention this to your Account Manager. Thank you for taking the time to post your comments.

Joana C.

Accounts Payable Specialist

Mid-Market (51-1000 emp.)

1/26/2023

"Easy to use"

4.5/5

What do you like best about Medius?

Medius reads all the information on the invoice 90% of times in a correct way Review collected by and hosted on G2.com.

What do you dislike about Medius?

That sometimes there are updates on work hours Review collected by and hosted on G2.com.

Response from Alice Aquilino of Medius

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Hi Joana - Yes . . . time management is the key! I'm so glad Medius is helping you and your team work more efficiently. I hope you continue to benefit from our solution and sincerely appreciate your insights.

Verified User in Newspapers

Mid-Market (51-1000 emp.)

10/17/2022

"We are currently experiencing service issues with new releases on the Web3 system"

3.5/5

What do you like best about Medius?

Friendly personal touches. Able to reach out to account manager. Review collected by and hosted on G2.com.

What do you dislike about Medius?

Whilst we have a good relationship with our account manager, I think sometimes we only get half a story. We are struggling with a current release that has entered 150+ days in the release cycle. Very disappointed to hear the release plan was fabricated. Not sure this should be being shared with customers. Also, vaping on a client call is not a good look. Review collected by and hosted on G2.com.

Response from Alice Aquilino of Medius

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I'm so sorry to hear about these issues. I've reviewed your comments with our account management, customer success, and product teams. This is certainly not the experience we expect for our customers, and we would like to work with you to resolve any problems. May I suggest that you contact me? My email is: alice.aquilino@medius.com. Thank you.

Verified User in Retail

Mid-Market (51-1000 emp.)

12/7/2022

"User friendly controlled system"

4.5/5

What do you like best about Medius?

The system is user-friendly and easy to find your way around, see needed details, or ask for more information.

The system reduce the workload, improved our controls and allowed us to chase in a better way and obtain supplier credit notes. Review collected by and hosted on G2.com.

What do you dislike about Medius?

Some of the upgrades require you to use external consultants' time to be able to continue working on the system as they need to adjust customizations. In my mind this should be included in the yearly fee we are paying.

No easy way yo upload xml invoices without using consultants' time to implement each supplier separately. Review collected by and hosted on G2.com.

Response from Alice Aquilino of Medius

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We're extremely pleased to learn that Medius reduces the workload and improves processes for your team. We hope you continue to benefit from the solution, and we greatly appreciate your comments.